Best Lighting Installation in Greensboro NC

Kendrick was very helpful! Even though he couldn't physically help me, he did research and helped give me peace about a water issue. Thank you Kendrick!

Tyrell did a great job promptly fixing our disposal.  He was very responsive in his communication and took proper COVID safety precautions.  Will definitely use him again for future work!

I was pleasantly surprised when I checked the mail tonight.  I found a very nice apology letter and a check for $134.75 from Jessup.  Thank you, Meghan, for taking the time to read my review and for taking steps to correct the situation.  I appreciate this gesture, and I wish your company success.  With kind regards, John D.

Prompt and friendly service- even on a Sunday afternoon. Extremely helpful service technician. Worth every penny!!!

I needed to replace two pop-up sink drains and a pop-up tub drain in my kids bathroom which had begun to rust.  Aurora sent out a tech to take a look.  He then provided an estimate for this relatively small job which totaled nearly $1900.00.  He also offered a second estimate for over $3,100 if I wanted him to replace the two sink faucets as well - this estimate was not requested as nothing was wrong with the faucets.  Needless to say, I declined.  I then had to pay $95 for his service call to provide this estimate.

After he left, I called another plumber referred to me by a friend.  That plumber came out the following day and did the whole job, including parts, for $300.  Yes - the estimate from Aurora WAS MORE THAN SIX TIMES AS MUCH.

It is safe to say I will not be calling this company again.

I would give this company and Chris Sampson (the owner) a zero if I could. We found them on Angie's list but should have vetted them further.  We asked them to put in canned lights throughout our house and Custom Electric in Greensboro NC destroyed our ceilings and walls and didn't even get the canned lights straight. We found out later they buried live wires in the wall. It was so bad we called the North Carolina Electrical Board to report them and subsequently they were reprimanded (case 2015-1077). Ultimately we ended up firing Custom Electric and hiring another local electrical firm to fix their mistakes so we could get our project completed. I don't recommend them.

When it comes to big jobs like this one, time needs to pass for me to give a well made review. I got a faucet, dishwasher, pipe under the sink, and new piping under the house, an industrial sink, and new hot/cold piping leading to that sink as well as drainage from there.

My house is very old, and I believe, flipped before I got it, so there were many missing things that needed to be fixed before they started their job.

It's been only two weeks. As of right now, everything was done well and it looks great. There is a one year warranty, but I don't know how will they will honor it because there hasn't been enough time to find out because nothing has had a chance to break.

Everything looks and runs great.

I'm very happy with the finished job, and the people were nice. I had their plumbers come, and later their electricians. I did have to pay extra for hooking up the electric part to the disposal (the disposal wire did not reach the new disposal, which is now in the center of the sink... the last one was to the left. Because of that the wire was short). They did include the price of that beforehand but it was not to their knowledge this was an issue at the time. They added a plug receptacle under the sink and a plug from the disposal leading to it.

In other words, even though there was an extra charge, the kitchen was in much better shape when they left.

They even gave me a discount due to the unforeseen problems, which I appreciate. There were unforeseen things that popped up as the job was done due to the house being so old.

I'm not sure what some people are complaining about in the other reviews. Most of them didn't even have any work done. As for me, as of right now, I am happy with their job.

Of course, it's only been a short time. If something goes wrong in the next year, and they do not abide by their warranty, I will make a re-post.

But as of now, I am very happy!