Best Boiler Services in Greensboro NC

I was extremely disappointed and will NOT use them again and will definitely tell others to stay away. First, they refused to install another bathroom sink because it was not a brand new sink that we wanted to have you install. Next, they also provided an outrageously high quote to install a brand new toilet partly because we have an older home and may need a flange. Now I am out $63 for their service charge and they did absolutely nothing in the 10 to 15 minutes they were at my home.

Easily a 5 star experience if I solely based my review on service rendered once Fletcher and Devin arrived at my home. Both were extremely professional yet friendly. Fletcher was very thorough in his assessment of what was going on, testing several different scenarios before he provided his overall assessment and recommendations. I will admit, the mere fact that when they arrived and were pleasant and professional and the service was quick, it negated almost all of my negative thoughts about the company. I docked one star based on the initial dispatcher not being clear when she took my appointment around 8:30 AM. She stated that my appointment would be from 1pm until 3pm when in actuality 1pm until 3pm was the window of time the technician had to arrive. After a technician was not at my home by 1:15, I called back, explained my situation (the fact that I had a hair appointment in Greensboro at 4 pm and could not take another day off work to wait ALL day for them to arrive) and eventually they were able to get my call to Fletcher and Devin. Life was good!

I only used them because my Home Warranty used them as a contractor, so I didn't really have a choice.  I thought they were great at first, but they didn't finish the job.  Not sure why.  Maybe they didn't get enough money.  They were close to finishing a water heater installation, and told me they needed to come back once more to install a cutoff switch.  It never happened.  I called several times and they told me they would get it scheduled.  Never happened.  They ghosted me.  I had to get some real professionals to finish the job.

Would not recommend. Difficult to get a hold up. You can't speak with anyone local. First encountered them at a local baseball game. I have numerous rental properties and they ask for my business. But you call a number and get someone who will just lie to you when they answer the phone. They won't let you speak with anyone locally. so if you want to do business with someone in another state to doesn't really care about you, maybe give them a try but they're not local. They asked me for my business for all of my properties and I said I would give them a call and talk to them but when I called, they refused to let me speak with anyone and told me I can send an email.

Twice Aurora came out to my house to check my well because our water is orange.  After their first visit, no one got back to me with the results of our water test, so I wrote them a bad review.  Then I got a call from a manager who apologized and gave me a free one year inspection program where they sent someone out to my house to check things like my roof, electrical, and oh ya, MY WELL.

The second guy they sent told me the water test showed my water was fine.  So, both times Aurora sent someone out to tell me why my well water was orange I was told that I just needed to put in a $6500.00 water conditioner.  

Well, my Well is not fine. I shouldn't have orange water and I shouldn't have to go through water filters every couple of weeks.

Well, now today I am having a sleeve installed inside my well because the casing is rusty and full of holes AND the pump is full of the orange dirt we have in this state.

So, Aurora, you missed out on about a $5k job!!!  Oh but you probably would have charged me twice that! Don't bother calling me again.