Best Ductless A/C Services in Glendale AZ

Nate and Samuel came out to install a 16veer a/c unit today. They were here from 8 a.m. to 3 p.m. they were unbelievable. Very informative and knowledgeable throughout the whole process. It was 106 degrees today and they got it done. I have to throw Matt Morales and Matt Decker a shout-out for working with me throughout the whole process as well. After Nate and Sam left something unfortunately went wrong and Robert was here 1 hour later at 6 p.m. To fix it. He explained the problem and fixed it. I would suggest them to anyone who asked for a HVAC company. Very professional, prompt, and friendly. Thank you for an easy and painless install.

This was the most unprofessional experience ever by far. The dispatchers set expectations that the technicians cannot meet. My technician was not only late but tried to only do a quote when they were scheduled for an actual job. He was not knowledgeable and gave me an unlabeled custom quote of almost $5000 for a job that cost less then half of that to do. He did not provide an itemized list for the job which made it feel like the company is full of scam artists. I waited hours for this man to show up in the heat for a job that was pushed and pushed. I do not recommend this company to anyone who is afraid of being taken advantage of.

I have a fairly new home, built less than 2 years ago, and my tankless water heater went out a few weeks ago. The company charged me for a part I didn't need that was still under warranty. It took two weeks for them to finally fix it and all it needed was an electronic master reset.

I reached out to ask about why they charged me for a part I didn't need and they said due to all the time they spent here and on the phone with tech support.

Here's the issue I hope you correct going forward so it doesn't impact future customers:

1) Your technician didn't spend more than 5 minutes here the first time. He didn't troubleshoot anything. I told him the code and what I looked up online that led me to calling you. He said yup that's it. Then he left.

2) Had he troubleshot the issue it could've been resolved that day and we wouldn't have been without hot water for two weeks. Also, this would've prevented the ordering of a part that was unnecessary.

3) The second technician said he's not a plumber, rather he's an HVAC guy. I think having the properly trained technician would have sped up the job, reducing time wasted on troubleshooting a master reset.

I am giving 2 stars instead of 1 because  I am thankful the last technician that came out was honest and was able to resolve it and get the water heater working.

Amazing!! I had four companies come out to do a quote for a gas line. I even called a close friend of mine who owns a plumbing business for a quote. Hansen beat everyone out by far. Dick came out to give the quote and do the install. He was training another employee during it. He was patient, explained everything in detail and answered all of the gentleman's questions (and mine of course). I was very impressed and happy with their service. I would definitely recommend Hansen Family Plumbing.

Just had them come out to investigate a weird smell coming through our AC. Mike M. made it out first thing the next day. Very kind, professional, quick, and a clear expert. He was able to diagnose the issue and solve it within minutes. He also recommended some maintenance on our older unit that I wouldn't have known about had he not gone the extra mile to do a full systems check will up there. The office was easy to contact and professional. Will absolutely be using this company again for all HVAC related issues at our home!

This company was contracted by my Home Warranty company to repair my AC unit. They were scheduled to arrive 4 days later. On the day they were supposed to arrive, we got a call about 10 minutes from the outside time they were to arrive telling us they were running late - but will still show up. A half hour later, we got a call from our Home Warranty company telling us that Hays told THEM that they can't show up for another 3 days! EXTREMELY UNPROFESSIONAL!!!! My Home Warranty company then contracted another AC company

Heard their rejuvenation service ad on the radio. Had them come out to check my 5 year old Payne package unit. The service tech removed the panels from the unit and stated that the evaporator coils were dirty; I replied well that's what your here for. He than proceeded to inform me that the evap coil( which is right below the condenser coil in plain view to us) was not part of the service, but, if I wanted to pay $286 on top of the $130 he would clean it. He than proceeded to nickel and dime me for additional services that were also not part of the deal. He had no idea what the chemical he was using would do to any vegetation it contacted when it ran off the house, which most didn't, it is still puddled up on the roof where he left it. Never ran the A/C side, just the heater, did not hook up the manifold gauges to check pressures but if I wanted to pay $169 extra he would come back and do it at a later time. No flashlight, no new hardware, pretty much everything stated in their add is a lie, which, now a days, seems to be the norm. Was hoping these guys were different, but they are cons like most others.

They offer great service plans. The technician was very knowledgeable. Explained very clearly what needed attention. He worked efficiently. Very friendly and professional. Glad I called this company! They were referred to me by one of their other happy customers.

Great experience with Pepe and Dom. My garbage disposal quit working. They came to check it out and found that it wasn't just jammed up but needed to be replaced. Pepe suggested I could save some money by picking up a disposal at my local home improvement store myself and having them come back ad install it. He told me what to look for and it was super easy to do. They came back the next day and had it installed in no time. Would definitely work with them again.

Jay and his crew are extremely professional and do exactly what they say they will do. Got our new AC installed and started to notice the declining utilities bills the very next month. Our unit purrs like a kitten and has all the bells and whistles but at a very reasonable price. Each and every time we have called or texted with a question the response has been within minutes ready to answer and help.

I would highly recommend them for their amazing customer service and very prompt impeccable service

Thanks Jay !

Juan and Raquel Cardona

Commercial property owner and  I will never use anyone but six star. Has saved me thousands...if you use him you will never be disappointed.

A big THANK YOU to Forrest Anderson Plumbing and HVAC!!! My water softener quit working so I added two more bags of salt. Still did not soften the water so I went to the garage only to find the water heater had leaked all over the place.  Not a good morning.  I called Forrest Anderson and expected a machine to answer...a real person answered and offered to have a  technician come out right away.  Matt arrived in less than an hour with a replacement water heater and proceeded to install it.  I told him about the lack of soft water so he checked it out and discovered the original plastic fitting had cracked.  Instead of saying I needed a new softener, he replaced the fitting with a metal one and now it is perfect.  Matt was knowledgeable and fast.  He explained everything to me in terms I could understand.  I recommend Forrest Anderson for any plumbing or air conditioning needs.  They are fast, honest and experts in their field. Thank you!!!!

My A/C went out at the end of April. I searched Yelp for a heating/cooling contractor in April. There were numerous companies within 20 miles of my house but what initially caught my eye about the Dukes of Air was the fact that they had over 100 (5 star) reviews on here. That was far an away more reviews than any other contractor. I decided to give them a call. They sent a tech out to take a look and give an estimate. Robert came out and he was very friendly and very knowledgable. I was pretty sure going into this that I was probably gonna have to get a new system so I was prepared for that. Robert did say that the control board was shot and he could fixit but it was just delaying the inevitable so I asked for my options on a new system. He laid it out for me and I chose a mid level (16 seer) system. Before he left he got me up into the attic and pointed out some issues with how the original system was installed and explained why and how they would install the new system to make it work more efficiently.  When it came time to schedule the install, he said it would be two weeks before the install could happen. I was nervous because it was starting to get hot out. He said he knew it wasn't ideal but when he left he promised to return within the hour for some portable units that I could use till the install happened. True to his word, he returned home I about 30 minutes with two LG portable AC units, one for each floor. It wasn't an ideal situation but it made the two weeks bearable.

A little bit more than two months later and I am loving my new a/c unit. It keeps the house cool and it runs for significantly less time than the old unit which was on constantly.  I'm also really digging the Wifi thermostat.

Looking for an AC contractor? These guys are great. They are honest and they take great pride in their work. I will be using them in the future. Oh yeah, their work trucks look like the General Lee. What more could you want?

Last summer, we had a problem getting the house cool, so we called Tucker Hill since my husband knew of them through his company. After a few minutes of inspecting the unit, he says that we need to buy a whole new unit. Our current unit is only about 3 years old and a Trane, so there is absolutely no reason for us to spend thousands to replace it, and he couldn't (wouldn't) tell us exactly what was wrong with the unit, so we declined. He did a Freon recharge and left. The recharge helped somewhat and we mostly survived with fans since we were nearing fall. We just now turned the machine back on to combat the heat and we're having the same issue as before, but way worse. However, now my husband is a certified HVAC technician. He and his mentor looked over the unit and by chance found that a panel that never gets opened was loose. Suspicious, they opened it and inspected the inside. They found a part (the Shrader valve) had been loosened to the point where it caused a Freon leak, eventually causing the compressor to choke. Tucker Hill is the only company that touched our unit without our supervision, so what are the odds that a part most companies don't even check and doesn't loosen on its own ends up breaking our machine after we decline to purchase a new unit?

Needless to say, I am beyond grateful that my husband can now service our own machine so I don't have to rely on companies like Tucker Hill.