Reliable Pro Plumbing and Excavating

I contacted Jason the day after Thanksgiving. He couldn't make it but he ended up sending his employee Steve. Steve took care of me the same day actually within less than an hour. I ended up finding out that my issue was a lot bigger. Jason Steve and Justin took care of me and my home . It like they were never there.  Thank you guys.

Jason is spot on.  Came home from vacation to a cold house and a disconnected main gas line.  Jason fixed the problem in a timely manner and got us back in business quickly.  Highly recommend.

This is the worst home service we've ever had. Jason showed up late by about 4 hours because he was stuck at Home Depot. Thought he was maybe picking up supplies? When he arrived he explained a pipe burst at Home Depot and he was working. Would've been helpful context. (Later, we found out from a more reputable plumber he wasn't working there...he was just trolling around).

He put a huge hole in our wall under our sink, explained how the work was going to be extensive and require a granite specialist to evaluate because he had to remove the kitchen cabinets and it could possible destroy our kitchen counters as well. We were told it was going to cost thousands. This was on a Thursday (two days before New Year's Eve) and he told us the pipes were all connected to our upstairs bathroom. He explained we couldn't use that bathroom, or the kitchen water (sink, dishwasher, etc) until he came back next week. (Unfortunate as I had a party to cook/bake for the following day.)

While assessing he flooded our ceiling in the basement, damaging ceiling tiles that we had literally paid contractors to replace a week before (for an unrelated incident). He also broke a valve under the sink.

He also went into our basement bathroom and spit his chew into the toilet right in front of me. And didn't flush. He did this again out my front door before leaving.

When he arrived the next day, he came early in the morning and immediately announced to my husband, I gotta take a piss. He accosted my husband for $225 before he left that day as a deposit.

Something didn't feel right about it, so we called another plumber and they arrived Monday. They fixed the issue almost immediately coming back a second time only to fix the valve that Jason broke and patch the hole in the wall.

They informed us that the fix was not only a lot simpler (the pipe still needed replaced but no risk to our cabinets or countertops) but at a fraction of the cost. Also, those pipes weren't connected. We could have used the bathroom that entire time.

They also informed us that he's known for being untrustworthy and a drinker.

We never got that deposit back.

My son had a plumbing emergency...gas leak at both his meter and in his home December 23rd.  The insurance company referred Reliable Pro Plumbing and within a few hours owner and plumber Jason arrived.  He and his crew worked for 2.5 days to completely repair the lines and make the home safe for my son and his family.  They were punctual, professional and respectful to the home using booties and cleaning up throughout the project.  The owner, Jason, was on site for all phases of the job and was eager and willing to explain everything.  

I would definitely recommend them and already plan to have them do work at my home in the very near future.