David L.
09/09/2022 12:00:00 SA
Ben, Darren and the entire KB Plumbing team are, quite simply, phenomenal.
We first reached out to them by a word-of-mouth recommendation from our neighbors at the beginning of the pandemic, Spring 2020.
Since having moved into our home in the Fall of 2017, we had already had our exterior line completely replaced 3 months after buying it (our first ever home).
We were then, at this point, in need of our interior plumbing being replaced as well, as it had also failed due to the terra cotta deteriorating as well.
We didn't want to reuse the same contractors as before, because we were put off by the competitiveness of their practice (hard-sell techniques on the phone, excessive billboard and radio advertising, etc.)
Long story short, Ben and Darren replaced the interior plumbing for us, and we couldn't have been happier with their professionalism and quality of work.
After that large job (they worked with our homeowners insurance, around $10,000), I knew that I wouldn't ever again need to seek out another plumber - I wish I could craft all of the home professional contractors in the exact same mold as them - it'd make homeownership a breeze ;)
We just had them here again today, late 2022, for leaking coming from the main floor of our house down into the basement.
Darren wrapped the job up before lunch after showing up to take a look at it in the morning. He was honest with us on our options, and honest with us about recommending the least expensive, most straightforward fix for less than $300, fully explaining our problem (a drum trap from the 1960's with a rusted out lid, which he then replaced, instead of replacing the entire trap and cutting out the basement ceiling).
Hopefully the details I've provided in my review assure you of it being genuine, and assure you of the trust you can place in this fantastic team!
