Joanne F.
09/05/2021 12:00:00 SA
HIGGINS ELECTRIC -- DREAM TEAM TURNED IT AROUND. Must read!
New to the Media area, just closed on a condo and 1 day later ...
ELECTRIC ISSUES!
With specific electric outage switch issues throughout the new (but dated) place (ie kitchen, dining room and bedrooms).
I thought I was being Punk'd - I haven't even unpacked!
BASED ON A REFERRAL
Called HIGGINS ELECTRIC - I spoke to Theresa (so nice and solution-oriented), who put me at ease and ultimately dispatched some of their best electricians, Krista and Bob!
Krista and Bob both came (after confirming every step of the way via text or call/ their arrival, next steps etc)... masked, helpful, kind, friendly- PROFESSIONAL -- straight to the point. Like CSI-Where's this issue!? What did you experience, etc They both went to their detective work. Very thorough, asking questions and checking outlets and overhead wiring, panels, etc.
THE SOLVE/RESOLUTION
HIGGINS ELECTRIC TEAM soon identified a a random switch outlet in the condo that was rigged to control all those rooms (who knew?)
HIGGINS ELECTRIC TEAM soon updated my outdated electric wiring: replacing my kitchen ballast and switch; swapped out my dining room fixture; and updated the master bed room light/ceiling fan with LED/remote control fixture!
THE SWEET SPOT
From being so very upset, frustrated and despondent about the electricity in my 1st new place, I was immediately transformed to a place of THANKS AND APPRECIATION above and beyond! and loving the fabulous and functional updates!
HIGGINS ELECTRIC TEAM ROCKS! I recently learned this is a family owned business operating in The area over 75 years - and still going strong! you will see why... They deliver! they are knowledgeable! they are Professional and fair!
