Allegheny Plumbing

Great service.  The guys are prompt, friendly, and very knowledgeable.  I will call them again and again.  Also very reasonable and fair prices.  Thank you.

I could not be happier with jobs that were done.  They are very professional and courteous and the workmanship was outstanding.  The owner was really good about staying in touch with me regarding when the job was to be done, decisions regarding materials and any other issues that arose.  I would feel comfy recommending them to anyone and will surely use again if the need arises.

They never returned later that day to fix the part, let themselves into our house while I was outside walking the dog, used the bathroom, made themselves at home, and never called before coming like I was told.

Below is full story:

My landlord's standard general contractor  could not work on furnaces and so he sub-contracted out the work to these guys.  We were told that they were coming on Wednesday, February 5, and that I was receiving a call before they came.

I was able to work remotely that day from home and was ready for them to show. I went to walk the dog outside, took my phone with me, and came back to an unmarked truck parked along the road.  The workers had just let themselves in our house while I was walking the dog.  I yelled hello from upstairs since the truck was unmarked, and I never got a call that they were on their way, and no one answered my hello.  I went downstairs and they already had a panel off the furnace. I was scared since I never got a call and the truck doesn't have any business logo or decal.  I asked them, Do you guys just let yourselves in to people's houses? I was out walking the dog and was told you were calling first, and took my phone with me.  They just said that their boss never told them to call and that they were sorry but were in a rush, so they let themselves in after no one answered when they knocked.

Then I went back upstairs and the upstairs bathroom toilet had the seat still up with urine on the seat. So, I went back downstairs and asked them, Did you guys just use the bathroom on your own as well? You left the toilet seat up.  The older gentleman denied it but the younger one apologized and said it was him.

Afterward, they went outside to make a few phone calls.  They came back in and the younger gentleman said he had to go to other calls/make other stops and to go get us a part - a smart sensor or something - and that he would be back later that day. I confirmed with him that I'd be here all day if they came back later.  He also wasn't sure if Joe (the landlord's general contractor) was paying for the part or what, and that they will get better and work on their communication.

They have never come back to actually fix the part since that late morning they said that they'd be back Wednesday afternoon.

It wasn't until they left, that I saw the back of their sweatshirts had the business on it. They were from Allegheny Plumbing, Inc - Heating Cooling.

Called Allegheny Plumbing in the morning. The same day they came out to give a quick quote after looking at the project. They installed 2 new (hot&cold) washer valves which were previously rusted so bad the hoses couldn't be removed. Not only did they give a reasonable price they hooked up the new washer&dryer and leveled them, something the delivery drivers couldn't even achieve! Thanks for the great service! Nothing like coming home after work and seeing a job done well with nothing to worry about!