In short, when it comes to Cure-In Place Piping, this is a fantastic local small business that made fixing a failing sewer line a relative breeze, at a fraction of the cost of others, with a communicative staff and more straight forward contract language than I've seen in years.
The longer version of my experience is as follows. We were in the midst of purchasing a 1912 built home with a disclosed failing sewer line. The seller's provided quote for sewer line replacement had lots of if this... then it might cost more language draped over it and didn't seem like a quote one could rely on. We only had about a week for our inspection contingency and even our realtor told us we wouldn't be able to find a contractor to come out with that short of notice. We came upon Sewer Renewal Specialists on yelp, then called and left a message describing the urgency of the situation at around 10pm. David, the owner, texted at 5am the next morning saying he could have one of his guys out there to bid the job by 9 am. Brian came by, on time, was as cordial as could be hoped for and provided us with a much more reasonable quote than the one we had and we scheduled the job for after our escrow close. Our escrow ended up with a rent back situation, which rendered our quote passed their 30 day limit, but after speaking with David and despite increased material costs on his end (due to inflation), he honored the rate originally provided.
Our job required some excavating due to a bellying pipe (a belly like dipping in the pipe which renders the liner process inappropriate as the liner would mirror the belly and sewage would pool there) section that had to be replaced with new abs pipe. Taylor and Jose showed up early and waited in their truck until the scheduled appointment time, both began hand digging an access hole and were amazingly fast and effective in helping move obstructing patio furniture and other yard obstacles out of the way. The next day, Nick showed up with the excavator and masterfully got it up from our neighbor's driveway taking great care to not damage or mark up his driveway and proceeded through narrow paths to the back yard to excavate the spot with the bellied pipe in as tight a space as imaginable with effortless precision. We had some issues finding the grade for the section of pipe being replaced (probably the reason it bellied in the first place), but the crew went above and beyond with fittings to make sure things were done right. Aside from the vast understanding each crew member seemed to have about the workarounds for various issues, parts knowledge and field experience, they all seemed to be into what they were doing, despite some awkwardly tight positions they had to work in at times. I spoke to each of the crew who helped us at length (probably too much length haha) and have new appreciation for the hard work and complexities involved in replacing sewer lines with this liner technology.
Needless to say, when we get plans for our ADU in the backyard figured out, I know who I'll be contracting for the job and would highly recommend them to friends and loved ones.