American Backflow and Plumbing Services

Owen came out on a Saturday and found our Backflow device that the city and another plumber could not. Took Owen less than five minutes. What a great employee and a great company. I highly recommend American Backflow to anyone needing these services, and if your really lucky maybe you will get Owen.

I needed a backflow installed at my home, and didn't really know where to start. I have very old plumbing and I was very wary about people being in and out of my home in a pandemic.
American Backflow sent out Owen, and I'll admit, even though I had a lower quote from another company, he and the owner of the company, Tony, sold me on going with them.
I've never had a more polite service person in my life. Owen showed up on time, masked when I asked, and bent over backwards to be helpful in explaining the job. Tony got on the phone with me to explain my options. (Ok, their scheduler is a bit cranky, but seriously, hold out because the service people are amazing).
The job was scheduled really fast- a week!
On the day of installation, they called ahead of time, showed up and were incredibly respectful to my home and to me. They took their time doing the install, asking me whenever there were options to be discussed, making sure I understood the system, and repeatedly reminding me to call if I needed help or explanation after install.
Honestly, its the best service call I've had through the pandemic, possibly before that, too. I was very happy to pay their rate, which was very competitive (I'd have only saved $150 going with someone else, but it was clear they cared less).
Having talked to a TON of plumbers and other services, I was very happy with my choice.

They tested our irrigation backflow device as a subcontractor for Cornel's plumbing. There was no problem with the testing. One issue was that their web presence is clearly in need of some updating. There is no e-mail address or functional web form. Their website was developed in 2016 and parts of it are still missing. What worked though was a chat through Google maps.

Spare yourself a headache and use a different company, there's tons of plumbing company options way better than this one

We used American Backflow again this year and were just as happy as the first time!  They had us on a reminder schedule and even called me to schedule before I realized we were nearly due.  SO HELPFUL.  They were on time for the appointment, worked quickly so the water wouldnt be off for too long, and their online payment system is a breeze to go through.  

I am VERY happy we found this company when we did because the process required by the city for these devices to be checked out every year is a little confusing, and American Backflow basically took it over from me and have handled everything needed for the last two years.

ABS technician (Ryan) was timely, courteous, professional, and friendly. He called at 0800 to let me know his arrival time. He completed the service quickly and efficiently, and answered all my questions regarding our water piping and irrigation piping. A pleasure to deal with. All aspects of the service were beyond expectations. A great company I recommend highly!
Alan F

We have used American Backflow Services for years now. They are GREAT! You can schedule online, pay online and they are on it! They send reminders every year and I just schedule, and DONE! Also, they offer great prices ($40) so it's just easy and reasonably-priced too. They send verification of their services to the city so it's just so efficient! I highly recommend American Backflow!

American Backflow Services contacted my mother one week prior to her death while she was in hospice and scheduled services with her.  There is no doubt that she was in agony and under influence of heavy duty pain relieving drugs at that time.  When I contacted them they told me that they often speak with elderly people who are out of it and, as long as they can provide their name and address, they will schedule the service.  They declined to waive the charge that must have been arranged for in error.  Had I been contacted, I would have refused the service as the home was due to be sold.  What kind of operation schedules with people who are clearly incapacitated and feels perfectly comfortable with it as a way of doing business?  Also refuses to own up to a bad business practice and waive the erroneous fee?  Don't trust them.