Martin Plumbing & Heating

Luis and helpers Michael and Will did a great job replacing some very old and corroded sewer and gutter pipes. They were very professional, skilled, and hard-working, arranging the work so that we were unable to use toilets and water for only a couple of hours. Leon, the owner, told us it would take three days, with only one day unable to use water, and they kept to the schedule exactly.  We will continue to call Martin Plumbing from now on.

Martin Plumbing's Lindsey and Nu-quay rescued us when National Grid left us in the lurch in freezing weather.  Our story: A NYC mandated inspection found a small gas leak in our home.  National Grid SHUT OFF our gas on a freezing Tuesday morning.  National Grid's tech Justin broke the top cellar step when he came to SHUT OFF our gas (indefinitely!). His parting shot, You gotta get a Master Plumber. I called our long-time local plumber who could not come for 3 days. Another firm we'd used couldn't come until the following week. I called the other three well-known Park Slope plumbers. Only Martin Plumbing offered to come the following morning to assess the job.  Amazingly, Lindsey in Martin's office called back a couple of hours later:  Nu-quay (a Master) would stop in to inspect the problem now (Tuesday 5:30 PM).  He did and, as promised, called us at 8:25 AM the next morning with the estimate.  He could come on Thursday to fix it (the earliest of any plumber we contacted).  Still freezing outside.  Nu-quay arrived in the two-hour slot he'd given us for Thursday morning. In an hour it was fixed. He had the right pipe in his truck.
The next chapter was the agonizing task of getting National Grid to resume gas service.  I won't get into that here.

UPSHOT: we were not even a customer when I called Martin that cold, cold Tuesday.  Now we're a customer for life.  Thank you Lindsey & Nu-quay.  BTW, two other leading Park Slope plumbing companies never called me back. And, National Grid's tech left us with that dangerously missing top step (no apology, no offer of remedy.)

I used Martin Plumbing for the first time and had a great experience.  I found the plumber, Nuquay, very nice and it was clear he knew his trade. Like most contractors they will give you a 2 or 3 hour range for when they will arrive.  I asked them to call in advance so I had enough time to get home and they did that which was very helpful.  I feel like they are a very customer focused company which is great.  
Also I felt the company's pricing was fair.  Overall I would definitely use this company again and recommend them to my friends.

They were fine at my assessment, took $125 cash, promised a receipt by email and summary of their findings so I could get work done, then went MIA.  I have no proof I paid them, I've called 2x and texted 3x in the past 15 days, and no contact from them.  Don't use!!

Martin's plumbing and heating was called to our residence after our smoke detectors went of due to our upstairs heat unit smoking. Christian and another guy fixed the problem but most important calmed me down. I can't thank them enough for their professionalism, fast service and explaining things in my language. Now I have a forever plumbing and heat company .

Have used them for years. My landlords used them before I was a homeowner and even as a tenant when they came to service the building they gave me good information. Now as a homeowner of over 15 years, I've depended on them....their work is always good, and if they don't get it right the first time (say, in diagnosing a problem), they will stand by their work and get it right. Also have had them do big jobs (switch out older water heater/boiler.) In my experience, it's a good business run by dependable and pleasant people.

I called Martin Plumbing for a leak.  They came promptly, quickly found the problem, and gave an estimate for repair  They were neat and professional.  However, they gave a cost estimate that was three times higher than any other plumber.  They also indicated they would need to break large portions of floor and wall so they could get to the pipe more easily.

I had another plumber do the work.   It was harder to do the work with the floor and walls intact, but he saved me a bundle in repair costs.  Even better, I saved $1000 compared to Martin Plumbing's job estimate.

I'm sure Martin plumbing would have done an excellent job, but they would have over-charged me $1000 and planned to take shortcuts that might have made their job easier, but which would have created expensive collateral damage.  

In summary, use them if you must, but avoid them if you can.

We have used this service several times over the last couple of years and always been satisfied with the work done. The dispatcher who answered the phone was very helpful and accommodating. The last time we called to fix a clogged drain we realized at the last minute that we also needed a pop-up assembly installed. We called and were told that it wasn't a problem. They have always done a good job whenever we called them and the staff are very friendly.

If I could give Martin Plumbing less than a star, I would. We have always used them to service our boiler in the past, as well as do other plumbing. We had never had any problems before. Had to call them last week when our boiler overflowed, getting water throughout the system to leak from almost every radiator, none of which was Martin's fault. We had drained the system before their plumber arrived. Because we had done that to get the water out of the pipes and stop all the water cascading through every room in the house, the valve that caused the problem seemed to be working. The valve is old. The plumber (a new guy to us) came out, pronounced the problem was gone without really checking the valve carefully, or assessing it's age or anything. He decided sediment must of been the problem even through we told him we had flushed water out of the system about 2 weeks ago. He said its probably fine and we should flush water more often. We asked is something wrong with the valve and he said no since it seemed to be working fine now. We asked if this could happen again and were told no, very unlikely since it seemed to be working again without his having done anything. He did some work on another pipe at our request. No problems while he was here but less than a week later the whole thing happened again causing much more extensive damage in the house. When we called Martin, got same guy on phone who didn't take any responsibility since it was fine while I was there and during the time I did the other work. Also told us despite the fact we had to shut the boiler down and have no heat while it's 29 degrees outside that it would take 5 days for him to return because of his schedule. The new part would be $300 plus labor. We got a new plumber here who was able to see exactly what was going wrong with the valve immediately. As i sit here in freezing cold house, I can tell you that I am extremely unhappy with Martin Plumbing. I do not feel that their response was adequate at all, especially in light of the return of the original issue and the additional damage to my house.

Called these guys on a Saturday and left a msg about my water main being frozen.  I left a msg and was called back within 15 minutes. The person who returned my call (forgot his name) listened to me explain what the issue was and walked me through some trouble shooting steps. When it was clear to him that indeed my problem was a frozen water main he gave me some advice.

He said that it would cost $275 for them to come and look at it, but basically there was nothing he could do that I had not already tried and he told me as much. Then he suggested what I should do next to fix the issue.

I was not charged a dime and was listened to and given professional advice in an unhurried manner. You don't get that often enough these days. Next time I need a plumber I will certainly think of Martin Plumbing.

Professional and punctual, but overpriced. Replacing 2 seats and 2 washers on a shower-body, $225 (job done in 30 mins).

Edited 02/22/2013 - Another example of their expensive fees: electrically clearing some draining stoppage: $375. If you're not in an emergency I would definitely suggest to shop around.

Leon is very business-like and immediately makes you feel better about the fact that you need the hot and cold risers in your building to be replaced from the basement to the top floor. Their estimate was cheaper than Vigilante but not the cheapest we got. They came on time and did a great job. I also used them for a minor job: stop my toilet from running! It wasn't cheap (about $100) but worth every cent because they came right away, took 5 minutes and did a good job. Plus, I no longer have to lie on the floor with a pillow over my head rocking back and forth to block out the endless drip drip drip of my running toilet please god make it stop!!!

Our Coop has used Martin a number of times and we have been very happy with the service provided.  Customer services has responded promptly and when there is an emergency they have expedited a plumber to our building.  We have also found the cost reasonable and the repair people friendly and knowledgeable.  In our case, Martin has been the way to go and we will continue to use them.

A couple of weeks ago we noticed water leaking through our grout when the upstairs shower was on. The first few people who came did not accurately diagnose the problem or solve it-though we were charged anyway.

I finally called Martin Plumbing and Nuquay came the same day I called, took his time figuring out source of problem, found it and fixed it! I was sure they would have to break through walls and charges hundreds of dollars. But it turned out to be a relatively simple adjustment of a fixture and ended up costing $150 (though he was here for an hour). I had so prepared myself for a long and costly job that I was happily shocked.

Nuquay  was incredibly capable, personable and professional.He also made sure to clean up after he finished the job.   I could not be more happy with Martin Plumbing.

I've been through a lot of plumbers, from the guy who took 4 hours to fix a dripping sink to the guy who broke a pipe while working, charged me to fix his mistake, and then left my bathroom littered with dirty rags, pipe shavings and empty soda cans (and reversed the hot- and cold-water taps in the shower).  So when I decided to try Martin Plumbing to fix a badly stopped-up sink and improperly-installed garbage disposal, I was dubious, to say the least.

But Marty and Anthony showed up exactly on time, gave me a very reasonable estimate, and set to work immediately.  They were clear about explaining my options, and answered all my questions without pause.  They had to replace all the under-sink plumbing, yet got the job done quickly and easily, and even re-routed the pipes to provide more efficient flow (and give me more storage space under there, too).  In less than an hour, they were completely finished, and left the workspace so clean that, upon seeing it, my partner didn't realize they'd already been here and gone.    

What's more, these guys were really pleasant, unobtrusive yet friendly, and even treated my attention-hungry pug with indulgent affection.

Finding a skilled, trustworthy and affordable plumber feels a bit like winning the lottery without having bought a ticket.  My dog trusts them, my sink and disposal work perfectly, and my faith has been restored.  I'm definitely putting these guys on speed dial.

Not particularly competent. They have wrong information and were unable to identify obvious problems. Had a leak coming through the ceiling in the basement that was obviously coming from the upstairs bathroom. The plumber said he couldn't find any problems. I also asked about our basement flooding and he said it was overflow rain water from the city and there was nothing to do. I got a second opinion plumber who found the problem with the first floor bathroom and fixed the leak. He also figured out that our sewer pipe was broken and that was causing the basement flooding. I think martin can handle and easy job like snaking a drain, but if you require anything more complicated than that, don't use them. They are unable to diagnose or problem solve any issue that requires more than one step.

I've used Martin Plumbing and Heating three times now, and with excellent results.  They are not cheap but their prices seem fair for the quality of work they do.  Here were three different jobs:

Job 1: Linkage under sink dripped.  I tried to fix it, but once I got one sealed right another one leaked.  Martin came over and came up from the truck with any necessary parts.  They rebuilt it, and it was rock solid for years.  They were professional and courteous and knew exactly what they were doing.

Job 2: Drain backup between two bathrooms.  Not only would the water not drain, but it would fill the opposite sink in the other bathroom as well.  They snaked it (and had to go really deep) and pulled out a whole cat's worth of hair.  Again, fast, efficient, effective.

Job 3: Biggest job ever was to replace all the radiator valves.  The old ones leaked and we were about to redo the floors.  Not only did they offer two types of valves, but they took the time to explain each and why the existing valves didn't last.  They took the time to make sure the radiators were properly drained in the entire apartment line.  They tested everything before they left.

You might find cheaper, but I don't think you'll find better.  I'm practically looking forward to Job #4.

The attached website IS NOT for Martin Plumbing & Heating in Red Hook, Brooklyn.  I'm not sure why Yelp have attached this website to the address information here.  I'm sure MPH would like to know about this, as i'm sure they are losing business!  Reasonably priced, quick response, friendly staff, quality service.  You can't ask for more.

Martin Plumbing has done several jobs for me over the years.  they have never been cheap but they have done competent work.  my last experience with them, however, is my last.  the work got done but took several return trips to properly complete the installation.   they also suggested additional work that, upon checking with another plumber, was totally unwarranted.  beware!

I called to get a quote for a job in manhattan.  they said they didn't do jobs in manhattan, but recommended somebody who did and took the time to explain a few things related to NYC plumbing codes.  very helpful.