Emergency on a Saturday....couldn't figure out why we lost power from just a few outlets when circuit breakers were working. Of course, it was the computer, modem and router, so no internet! Called and Tony answered - told me immediately what it would cost for the initial visit and arrived within 30 minutes with his colleague. The discovered the old fuses (not the circuit breaker), showed us how to replace them, explained why it's 2 fuses, not just one - we would have tried replacing them one at a time and never been successful! Suggested ways in the future to reroute to our main power circuits. Checked everything else to make sure we're ok and were on their way. Unbelievably helpful, friendly, knowledgeable and considerate. We will definitely use them again!