I have a water tank with a pump that brings water to my home. I heard the pump coming on, then off and on again and again, etc. without stopping. This is not normal. No water was being used by laundry or other things in the house. There was also a rumbling coming from somewhere under the house. Robert looked under the house WITHOUT going into the crawl space, didn't see any water from there and stopped working. He did not bother to check for leaks or problems in the house or under it. It was an expensive non-fix. To boot, he left the pump cover off for me to replace-- it weighs 75-100 pounds. Rule number one is to always clean up after yourself in the trades. It irks the client to have to do it themself. It is a hardship for my 69-year-old body to lift that much weight without it being an emergency. I suffer from sciatica. I find it just terrible of him to take advantage of a low-income Christian woman, who needed HIM to do some diagnostics, not me! I am alone, not a plumber and have to watch every penny. His reviews are awful, and I can see why! He should be ashamed of himself for he is not qualified to do plumbing. He had the nerve to share the Lord's scripture, Psalm 83, with me since he spotted a Bible on my coffee table after he blatantly ripped me off! Christ IS overall and I'm sure he'll have a bit to say to him on judgement day. All I can do is forgive him and find alternative help. However, I must caution others: DO NOT HIRE THIS MAN, he is not qualified.