Description

We are an independently owned and operated company. Abel Plumbing & Heating believes in superb customer service with not only our customers but our community too. We are continuously looking for ways to improve our service and give back to the community. This is only one of the many reasons our customers are loyal and continue to use us for their plumbing and heating needs. They know we put them, as well as our Albuquerque neighbors, first. This is just who we are.

HISTORY

Established in 2011.
I started Abel plumbing 2011 after working for several plumbing heating contractors over the last 14 years in Albuquerque excited to start my own company so that i could focus more on our customers needs and have the ability to do it needed be done to make them happy at Abel plumbing we believe in service

ABOUT BUSINESS OWNER

I started doing plumbing work seven years old for my father land development company in the Estancia Valley I was running water utility lines and plumbing wells which I continues to do until I moved out after I finished high school at that time I started an apprenticeship in HVAC and plumbing and spent 14 years working for several large companies Albuquerque in 2011 I decided that I had enough working for other people started my own company now instead of one boss have over 1900 customers that is my pleasure to wake up every morning and work for the please allow us to work for you

Reviews

Amy B.

12/06/2018 12:00:00 SA

I just had to pay another company to fix the sloppy job they did. My new swamp cooler was apparently just set on top of venting - no retrofitting from the square opening of new cooler to rectangle vent. Geeze

Dee H.

7/18/2019

Swamp cooler stopped working in the middle of 97 degree weather
Abel plumbing was able to provide same day service-came out diagnosed the problem and fixed it very reasonably in less than one hr. Very professional, very efficient, and very responsive to the need.

Alex P.

12/18/2015

Great service they came to my house within half an hour after calling the and they uncloged the bathroom very quick the person who came was very friendly it was a little bit pricey but it was very much worth their services

D T.

7/16/2019

Melvin came to my house to give an estimate for installing air conditioning in my 3,000 sq ft house. I told him I was thinking about a 5 ton for the upstairs and a 3 ton for downstairs, but that he was the expert and could give me his opinion. He clearly cannot handle anyone who can speak intelligently about his business because he became insulting, wanting to know where those numbers came from.

I thought he was rude because I was a woman, speaking SEERS and BTUs, but I read a lot of reviews and saw he also demeans men. I don't have time for chest thumping and workers who don't know good customer service from their.... I escorted him out.

Deb said Melvin was their only guy and also indicated they knew he interacted with people unprofessionally. And yet they do nothing about it? Their loss. I'm moving on to a company who is not threatened by people who have knowledge about their business. Kind of makes you wonder: what do they want to get away with?

Andrea W.

4/28/2016

Same day service and Kerby was professional, polite and efficient. They fixed my tankless water heater with the most conservative approach first and explained options. I will call them back anytime I have an issue. Thank you!

Elizabeth S.

01/01/2020 12:00:00 SA

Always prompt and efficient. Have used on several occasions for a variety of issues and have always been pleased and satisfied with their services. Will continue to use. Highly reliable!

Connie M.

6/27/2017

Great service. Kerby assessed the issue with my tank-less water heater and fixed the problem right away. He was courteous prompt. Everything has been working perfectly since his service call. We will use him again

LindseyAnne S.

03/01/2017 12:00:00 SA

Kerby was on time and very polite. He evaluated the issues with our hot water tank since it was leaking out a lot of water. He showed me what the issue was explained how he will fix it and before starting he gave me a quote. Kerby was fast and he had great customer service. My husband found Abel Plumbing and heating on Angie's list. We will use them again. Thank you Kerby.

Sara R.

6/23/2019

After contacting Abel plumbing concerning the issues, they sent us a check in full refunding the $50. Thank you Abel plumbing for taking the time and consideration and for your honesty. Even given the previous review, this action shows a professional business with integrity.

Kelly F.

7/18/2017

Called the Abel Plumbing guy on the phone and asked for some basic information about an air conditioning unit installation I had in mind. Most places will at least talk over your options with you. But this guy immediately began throwing around industry jargon and assuming that I knew nothing at all. (In fact, I had done quite a bit of preliminary research.)

I understand they have to see the place to give an accurate price, but this dude was not even a little bit friendly and he refused to provide even rudimentary information for the cost of an installation. In my opinion the person who answers the phone at Abel Plumbing was condescending and curt. I won't use this service, ever.

Mona E.

06/08/2019 12:00:00 SA

I give this business ZERO STARS (to post had to give at least one) At pride parade we arrived early set up two chair the owner came out and and in a rude tone said this is private propety move I'm setting up so we moved he set up a table behind us to sell things and advertise his business I do not believe that this company really supports the LGBTQI community andisnust out to mame money off our community do not patrinize this business if you are or supported the LGBTQI family,, you ftf

Lydia F.

05/01/2019 12:00:00 SA

I called this am and Melvin came out to give me and estimate for installing a new outside faucet. They came the same day and installed it
They were prompt, courteous and did a fine job. I will definitely use them again.

Cody N.

02/07/2016 12:00:00 SA

Excellent customer service, expedient service, processes explained clearly, communication was wide open and there were NO surprises. Overall in my experience this company sets the standard for the local industry. Also they are competitive with big box stores so don't think you'll get a great deals with Lowes and Home Depot. Use local, they are deserving of your business.

Sim-Sim M.

8/24/2017

Zero star would be awarded if it available. I called on Wednesday and made appointment for Friday to do sewer line camera inspection. Guy asked me all info he needed and confirmed 8:30 am. So I took day off on Friday and then nobody show up for this conformed appointment. After one hour of waiting on property and many calls to the office finally someone responded and told me something happened in their system and they don't have my appointment scheduled and do to eclipse event they are short on staff. And they definitely can do it on Monday but they don't want me schedule now. On Monday, Tuesday and next day nobody called to reschedule an appointment.
Afterward: not recommended at all!

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