Best Businesses in Wisconsin

Honestly, I can't write enough good things about S&S!  We had our whole water main from the house to the lateral break. It was lead, leaking badly, and had to be replaced quickly.  Lygia in the office was awesome to talk to and helped us get going right away.  Rick came out and gave us an estimate in under a day.  We received an incentive from the city with the pipe being lead and S&S worked directly with them and handled everything from start to finish.  On time, honest, super fair pricing, great work, and all around nice people.  If I could give 10 stars I would!!!

My main water line backed up into my basement and some sewer water came up through a drain. I called John the next day and he was at my house within a few hours. He was prompt, efficient, and it was a reasonable price. He also wore a mask the entire time and was very courteous about us maintaining a 6 feet distance. He even cleaned up! I cannot recommend him enough!

I had a leak in my basement and they were very responsive.  Did a very very good job and explained what the problem was and I also had them put in a reverse osmosis water purification under my sink which they had taken the old one out did a very good job I highly recommend this plumbing company

This is the 2nd time I have had Rick do some work in my house.  He exceeds all expectations.  If you are looking for honesty and integrity, this is the right place to call.  Thanks again for the Great job!!!  Well done, and thanks for making the vent hole for the dryer..you over delivered again.

I needed a new hot water heater put in I went with a power vented hot water heater....Ryan was absolutely awesome to work with he quoted me a fair price and his installers Brian and Brian were absolutely amazing they did a great job and I can't be more happier what an amazing experience and such great guys will be calling them again 5 stars is not enough should be 10 stars

Update: Dave Jones came out again after this and they did not fix the problem and I hair another bill for the visit. I decided to have NAMI come out and look at all the shoddy work Dave Jones did. Am I glad I had them come out! They diagnosed the faulty actuator and found several other problems that were left behind.

I spent about $2K with All Comfort on a hot tub electrical connection job and a 1 water pipe for an irrigation system.  I had a 3rd appointment for electrical to get an EV charger in my garage as well as expand some outlets in there.  I booked the appointment at the end of June.  The first appointment was for the end of July.  The day of the appointment they cancelled due to a technician having a heart attack (or bypass they told me in a different call) and other technicians having COVID.  So we rescheduled for the middle of August.  On the day of the rescheduled appointment (which was today), they called me and said nobody would be showing up.  This was towards the end of my appointment window.  She then advised that the soonest they could reschedule was October, or 7 weeks out.  She indicated that they wouldn't cancel other customer jobs for me and I, essentially, had to go to the back of queue.  She further indicated that the reason why they were so backlogged was because they only had one supervising journeyman electrician and that the apprentices weren't working up to their expectations in terms of speed and capabilities.  They physically aren't capable of handling your job.  I'm just adding a few outlets.  The journeyman was committed to MG&E and even though those requests were booked after me, it doesn't matter.  The little guy loses and MG&E gets whatever they want.  So basically they overbooked and since MG&E is more important, the soonest reschedule I could get is 4 months after I originally called.  I didn't even get an apology.  She often wouldn't let me speak without her interrupting me.

Illnesses happen, I get that.  That's why I was very understanding of the first no show.  For the second no show, they've known their staffing levels, capabilities and commitments for weeks.  They knew they couldn't complete my job.  Instead of giving me notice, they just no showed and then argued with me about why they're not going to fit me in in front of customers who booked after me.  I simply had to go to the end of the queue.

TL;DR - they no showed on me twice for electrical work despite my significant expenditures on them earlier in the summer.  Wouldn't adjust their schedules to fit me in.  And argued and interrupted me despite them not cancelling until my appointment window was already done.

Hired then to install a home water filtration system. It was one of the worst experiences I've had with a contractor.  They were unprofessional, they over charged us for labor and the plumber was rude.  Steer clear!

Called this morning, they came within a few hours and did an amazing job. We'll definitely use these guys again in the future. Thank you so much for your quick response and customer friendly attitudes. We appreciate your help tremendously!!

We hired Eckmayer to install an equine waterer and frost free hydrant. We sent them the specs and installation information for the waterer and met with them in person twice to discuss.

We negotiated what we thought was a great deal, we had a separate company come in and trench, and they were doing installation only so it was going to be time & materials.

The overall quality of the work is good, however, they installed the waterer incorrectly. They did not follow the directions provided to ensure the waterer was protected and would not freeze. They were sent the installation instructions and a video prior to ever bidding the job. So, we called them to tell them their mistakes after talking with the manufacturer. The installation instructions were very clear, this was completely an error on Eckymayer's installer.

Admittedly we could have been read through the installation directions so that while we were there we could have been questioning how and why they were doing things. But, we didn't. We trusted that they did the research and knew what needed to be done. We gave them all of the information they needed to do so.

I don't know what made me go back to the installation instructions and verify the install the next day, but for some reason I did. Once we realized the errors, we called to ask them to fix the error. We were told it would be at least 1.5 weeks - keep in mind we have a 6' deep, 4' wide open trench spanning 235' of our property, and we are heading into winter so those lines will freeze if they aren't covered - not to mention the hazard of an open trench that large. This can't be left open for 1 - 2 weeks.

We are going to have to fix it ourselves. So we asked for them to discount the price since we are going to have to re-do the installation. Their response was that they gave us a huge discount already and that they added things we never discussed. This is not true. I was told it would cost approximately $600 and if they encountered any issues it would up to $800. They charged us the full $800 and there were zero issues - they even told us it went much faster than anticipated. They also said they discounted the curb stop from $500 to $300 already. However, he told me from the start he would only charge us $300 for the curb stop, we didn't ask him to discount it. Then they tried to come back and say we never requested a curb stop, until the day of installation - but our original quote from them a month prior included a curb stop. They were the ones that recommended it.

Lastly, we were told we would be given a curb stop key. The installer graciously offered to get us one and said they were easy to make. We don't have one and when my husband goes to replace the install we are going to have to shut the water off in the entire house and drain all the lines since we can't turn the water off at the curb stop. When we asked the manager about this he said essentially it wasn't his problem and if that was a side deal with the installer, that's on us.

I will say the installer did quality work and we liked him overall - we liked him so much we bought him lunch and gave him a $50 gift card to say thank you. However, because they installed it wrong my husband has to go hand dig out the pea gravel and disconnect it himself and put it back together. It definitely wasn't worth the $800 we paid since we have to re-do half of it. Their customer service with this mis-installation has been awful. We were using them for other services prior to this incident and won't be using them again.

hired them for heating and plumbing. had to beg them to come to work. had to hire another plumber to fix their plumbing installation leaks.