Best Businesses in Memphis, TN

Snowstorm 2021 and we had a pipe burst behind our washing machine. One it's extremely stressful and challenging to find a company available for appointments.  We called about 10 companies with very little luck in having anyone come out to our home. One of their plumbers was on their way home and offered to come by and take a look. Thankfully this was probably the easiest pipe break in history.  It was fixed in about an hour and we had running water. Very professional and worked with a sense of urgency.

One word - FANTASTIC!!!  Arlington Comfort is absolutely amazing.   One of my units went out and I found myself dealing with various companies who had the worst customer service.  I was literally at my wits end when I was referred to Arlington Comfort.  I can't begin to tell you how wonderful they were.  The best customer service ever.  From arriving on time to ensuring no damage was done to my home during the replacement of my unit.  Mrs. Yolanda Watkins is AMAZING!!!   She is so caring and so positive.  Arlington Comfort was simply a breath of fresh air.  If I could give them 10 stars, I would.  Arlington Comfort is Wonderful!!!

We are renovating our home. New fixtures, new pipes, new valves. Everything leaks! I'm not a plumber but I can do better!

We experienced a total backup of the main sewer line (as in gray water filling both downstairs jacuzzi and tub, and all toilets unflushable) at 8:00 pm and I made the call and had a technician out in an hour. Josh promptly made an assessment and cleaned out the main line to the street and had everything moving within minutes. He also checked the line to the house and made sure it was clear. Josh also offered some suggestions to maintaining clear lines. He was professional, polite, and even cleaned out the jacuzzi when the water had drained, before I could stop him - I didn't expect him to do that.

I found Action Plumbing highly recommended on our Next Door neighborhood site, and we have used them on several occasions. They installed a disposal to replace the leaky one installed by a previous plumber. They replaced the spout on a bathtub. They fixed an outside hose bib that two other plumbers said needed replacing. The others couldn't replace it because it was in a stone wall, but the actual problem was simply a dried up washer stuffed way up in the pipe. Sounds simple, but this fix was overlooked by the two previous plumbers. Action Plumbing replaced the insides of two toilets that two other plumbers failed to stop leaking.They also did some very neat caulking. And they replaced an outside freeze-proof faucet. We have had two different crews, and both were neat, polite and efficient.

Another satisfied customer!  After receiving a recommendation from a neighbor satisfied with their service, we called on them to evaluate our current HVAC system.  Being 19 years old, there was concern over its efficiency.  Sure enough, Tarqus and Wiley spent a couple of hours checking and double checking our system having found a small leak in the furnace and rust in the system.  We made the decision to install two new systems and take advantage of the year to pay it off.  Just days later, Jason R., Jay D. and Dan T. all were on hand in a very hot attic I might add working away getting the job done as promised and on time.  They cleaned up nicely and you would never know they were here except for the extreme quiet we now enjoy in our backyard with the new system versus our rattling old one.  It was nice to have the techs and company representatives speak so personally and so positively about John Conway.  I saw their pride in working for this company leader who insures that the jobs are done right!

This company is a rip off. I paid $750 for an HVAC condenser unit, and all I got was a bucket of non-working rust. Does not honor his contract or guarantees. I would never use them nor recommend them to my worst enemy.

DON'T USE THEM!!!  My previous posting of this complaint went away! They were suppose to come yesterday between 1 and 4 to fix my outside water line.  They said they'd call 30 minutes before they came.  They didn't call or show up.  Phone number was disconnected when I called at 3:45.  (That's what someone does to keep you from contacting them).  Called late tonight they answered the phone told me Homeserve cancelled.  All Homeserve had to say is they would look into it.  Similar problem I had with the previous company they supposedly set up to do the job. Synder plumbing is in with Homeserve and these other companies to scam customers for monthly insurance premiums.  They will be subpoenaed to civil court to testify and pay large fines in my complaint against Homeserve along with another plumbing company.  Already hired a lawyer!

Word to the wise!!!  DON'T USE THEM!!!I would give them negative stars if they gave you the option!

Scheduled an appointment yesterday for AC service today. They said they'd be at my house between 12-5 today, which is worse than Comcast. Around 3pm they called me and said it will be closer to 5. By 5:30 they had not shown up. I called them and they said my tech was on a call and there was still one ahead of me. She said she would try to move me up and call me back. As of 6:30 no call back. I called again and the man I spoke with did apologize but said they couldn't get to our house until 2 days from now between 12-5. Really?!!! Very disappointed and very poor communication and scheduling.