Best Businesses in Memphis, TN

Snowstorm 2021 and we had a pipe burst behind our washing machine. One it's extremely stressful and challenging to find a company available for appointments.  We called about 10 companies with very little luck in having anyone come out to our home. One of their plumbers was on their way home and offered to come by and take a look. Thankfully this was probably the easiest pipe break in history.  It was fixed in about an hour and we had running water. Very professional and worked with a sense of urgency.

One word - FANTASTIC!!!  Arlington Comfort is absolutely amazing.   One of my units went out and I found myself dealing with various companies who had the worst customer service.  I was literally at my wits end when I was referred to Arlington Comfort.  I can't begin to tell you how wonderful they were.  The best customer service ever.  From arriving on time to ensuring no damage was done to my home during the replacement of my unit.  Mrs. Yolanda Watkins is AMAZING!!!   She is so caring and so positive.  Arlington Comfort was simply a breath of fresh air.  If I could give them 10 stars, I would.  Arlington Comfort is Wonderful!!!

These guys came out to my place of business when nobody else would and fixed my broken pipes. They were reasonable also on their charges. People should call these guys.

These guys are the best! I called about the main sewer line being backed up and within the hour that I had called they had a technician out! He fixed my problem within 20 minutes!! Thank you Roto-Rooter for being awesome! I highly recommend using them for your plumbing needs!!

Awesome job making the previous situation right! Thank you for coming out and repairing the problem at my home on a Saturday!  Appreciate your commitment and follow up. The plumber was courteous, professional and efficient!

I called to receive an estimate for HVAC replacement and compared against several other dealers. Conway offered a lesser brand (payne) installed for similar specs as Carrier or Rheem. The more concerning part was that the person sent out for the estimate did not check the air handler properly - it was less than 5 year old, 16 seer unit that can take 410a freon and had a 10 year warranty. The other companies clearly understood this and offered to only change the compressor. Aside from leaving this key information out, the agent used high pressure sales tactics, indicated he could not provide financing after offering to lower the price by $200. When I spoke with a manager, he was rude and condescending. He seemed to understand Payne was made by Carrier, and that Carrier was a higher quality brand. When I explained who the competitor was, he googled it and indicated they are open from 8-4:30 and that Conway service plan is 24 hours. I've never seen a service plan that does not offer 24 hour service. The staff is very rude, and pushing the sale of new.

I would not recommend Conway.

This company is a rip off. I paid $750 for an HVAC condenser unit, and all I got was a bucket of non-working rust. Does not honor his contract or guarantees. I would never use them nor recommend them to my worst enemy.

Called them with specific instructions to replace garbage disposal and kitchen faucet, and check other faucets in property while there, and detailed instructions to call property owner when they were at the location.  None of this was done.  They left a paper which after their trip charge etc. totaled over $200 with the recommendation that the faucet needed to be replaced, which is why they had been called to begin with.  After calling their office I was asked if I would now like them to come out and replace the faucet.  Do not make the mistake of using this company to be bilked for nothing!

Whatever you do-avoid this company.   This is without any question the most dishonest and currupt business  organization I have ever encountered in my life.     Not only did they not fix the issue, they broke my shower .   My job started as a hot water issue that was isolated to my kitchen.   Prior to greenway stepping foot in my house, I was able to take a hot shower in my showers.  By the time they left, they had disabled my hot water and broke my shower.   They held up my household for almost 3 months to eventually say it was unrepairable and not covered by my home warranty.  They sent me down a wild goose chase for months.  They do not care one thing about fixing your home. RUN AS FAR AWAY AS POSSIBLE FROM THIS CO unless you enjoy being tormented, robbed and extorted.