Best Businesses in Tulsa, OK

Had another company tell me I needed a major overhaul done on my septic tank.  Turned out they were trying to take advantage of my ignorance.  Was referred to Blue Lightning through a friend.  Troy spent more time telling me what I didn't have to pay for.  Feel I was very fortunate to find this company.

The shower wouldn't fully shut off. It was more than just a drip and we needed it fixed fast. I had spent good time and money tiling the shower and didn't want to have to do a major repair job after the plumber finished.

Horizon sent Scott the next morning. He had the correct parts with him and had the repair done to perfection within an hour. He didn't damage the tile. He was professional. And the total repair cost was very affordable. I have a new plumber for myself and to refer to the clients of my business, Charlie Jones Farmers Insurance.

Thanks.

For us the 'R' in Roto-Rooter stands for 'Ron'...   We switched to Roto-Rooter several years ago,  and Ron was assigned to us.     We are old and our house is old - most technicians would run ....  Ron has continued to run 'to us' whenever we call,   and that relationship is priceless.  We  thank him  for his skills,  and his character  We thank  Roto Rooter for the people you employee and the expert service you provide.....

Filed my claim with my Home Warranty of America on February 18.  If they give you R & R Plumbing as the company to call for diagnosis and service - RUN THE OTHER WAY!!!!  R & R came out and diagnosed the problem and collected my $100 payment and sent information to HWA.  They scheduled the install for Feb. 28 and never showed up.  I have been calling them several times a day and they won't answer my calls.  I got my realtor involved and they answered when she called (I assume because they didn't recognize the number as mine).  Now they say they will install on Friday, March 9.  That is almost 3 weeks since all this started.  I don't trust them that they will actually show up.  Would you?  My next review will be on Home Warranty of America!!

What a pompous jerk!  
I'm absolutely fuming!  This fellow has unfortunately been dispatched to our home on two occasions through our home warranty company and each time we've had zero resolve from this company. On both occasions he's talked down to me as if I'm a moron and attempted to call legitimate problems normal.

The first time he came he chose to overlook and electrical burnout on an electric furnace. The plastic was melted and black!  Perhaps he chooses to be slummy to appease the warranty company but risking human lives is absolutely appalling. We specifically told the home warranty company not to ever dispatch this company to our home again.  Wouldn't you know it, Affordable Leak Detection was front and center on my doorstep today. Same fellow who was so awful to work with last time.

Today he had the audacity to tell me that the leak from the water connection in my laundry room was normal. Yeah, normal leak, okay?  How freaking stupid does he think people are?!  The insulation in the walls, wet. The section of wall removed, wet. Copper pipes behind the wall, wet and covered with corrosion.

I'm honestly shocked that the State of Oklahoma allows this man to maintain a license to do this work.

I could write a novel about the horrors I had to endure because I chose this plumbing company. But, they are not worth that much of my time. So let me boil down the basics to you, no exaggeration, 100% honesty.
This was 4-5 years ago but they didn't have a digital footprint at that time.
-  no show for appointment? Check
- not complete the agreed scope of work? Check
- take 5 weeks longer than the original time frame given? Check
- in my house on Christmas Eve with jackhammers? Check
- not put up plastic, dust containment or even clean up after themselves? Check
- overpriced invoice to the point of ridiculous, check (though I payed the full amount invoiced right away, it was an insurance claim so I didn't fight it)
- after the inflated invoice is paid, try to invoice me an additional 25%?!? Check, seriously. This was the invoice they showed up and did a completely different scope of work than what was agreed. What they did accomplished nothing.
- take me to collections using the grimiest, nastiest collections company in Oklahoma, check?
- continue to pursue and threaten me with lawsuits until I finally I contacted BBB ANDDDDD had a lawyer write a letter of intent to sue them for improper or illegal collection tactics? Check

The owner, Micheal....he is the dirtiest, most scheming, unscrupulous contractor I have every dealt with.  And I am a GC in another state now and deal with hundreds of sub contractors, good ones and bad ones. I've heard of terrible human beings like Micheal, at least 2 other of his employees, and his collections team, but these are the only ones I ever encountered.

Stay away...I promise you.  Dirtbags, and I do not use that term lightly

This is the worst plumbing experience I ever seen.  This plumber named Jack showed up and I asked to see where the pipes are broken.  He crawls under the house for 5 minutes and said there is numerous breaks.  Then he said it would be $85 for him to come out.  I wasn't done asking questions and all he does is asking for that $85.  When I paid him he took off and said he'll be back on the weekend or Monday to fix it.  That POS never called back.  I called the company the following Monday and they said he'll get to me.  It's been a week already.  He kept telling me the Company is a 5 star from better business bureau.  Fuk Jack and the POS better business bureau.