Meagan S.
11/07/2022 12:00:00 SA
We just moved into a 30 year old home on Friday. It had been sitting for a month + and so by the 48 hour mark, there was water in our bathroom floor and water overflowing in the garage drain. We called Roto Rooter at 9:30pm and we had a technician out at 11pm to help. The following day, we had 2 more technicians out to help further. The technicians on the second day were tremendous, one of which was named Blake. They were knowledgeable and professional - even patient while I provided my severely limited knowledge of plumbing and my take on what was wrong. The anxiety of buying a new home mixed with the potential of major underlying utility problems was enough stress for a year. Because of these gentlemen, they provided a peace of mind to know this issue is taken care of, and if it's not, they will be back to help. For this, my family is grateful. 4 star review instead of 5 because we were told someone would be out at 8:30am and did not get a tech out until 2:10pm. Aside from that, the service was great.