Action Plumbing & Drain

this business is a cheating company. we signed a big contract with this company, they did these to us:
1. they promised one week but end up with five weeks to finish their plumbing works, which was delayed the whole project, therefore made us paid a lot more money on rent
2. they did a gas pipe work and asked about $1000 more than other 3-4 companies estimates
3. they cheated us on giving cheap brand of water heater tank instead of the top brand water heater tank , which was what we paid for and signed on the contract. They did not tell us when they installed it. we trusted them and did not even thought about the water heater was not the one we paid for. six months later today, this brand new water heater tank failed working and needed to be replaced. until this time, we just knew the water heater was not the one we paid for. This company even has not felt sorry for doing this ugly thing to us, then even said that is a you accepted it and paid the final payment. That is right, we paid the full amount on the contract to them, but they cheated on our trust.

what kind of company is it!  I wouldn't use this company again which costed us thousands of dollars

Hired company to install a new faucet.  Company broke faucet and caused leak.  will not take responsibility.  Owner Mike Givens was verbally abusive to me.  He does not care or stand behind his work.

I could write a novel about the horrors I had to endure because I chose this plumbing company. But, they are not worth that much of my time. So let me boil down the basics to you, no exaggeration, 100% honesty.
This was 4-5 years ago but they didn't have a digital footprint at that time.
-  no show for appointment? Check
- not complete the agreed scope of work? Check
- take 5 weeks longer than the original time frame given? Check
- in my house on Christmas Eve with jackhammers? Check
- not put up plastic, dust containment or even clean up after themselves? Check
- overpriced invoice to the point of ridiculous, check (though I payed the full amount invoiced right away, it was an insurance claim so I didn't fight it)
- after the inflated invoice is paid, try to invoice me an additional 25%?!? Check, seriously. This was the invoice they showed up and did a completely different scope of work than what was agreed. What they did accomplished nothing.
- take me to collections using the grimiest, nastiest collections company in Oklahoma, check?
- continue to pursue and threaten me with lawsuits until I finally I contacted BBB ANDDDDD had a lawyer write a letter of intent to sue them for improper or illegal collection tactics? Check

The owner, Micheal....he is the dirtiest, most scheming, unscrupulous contractor I have every dealt with.  And I am a GC in another state now and deal with hundreds of sub contractors, good ones and bad ones. I've heard of terrible human beings like Micheal, at least 2 other of his employees, and his collections team, but these are the only ones I ever encountered.

Stay away...I promise you.  Dirtbags, and I do not use that term lightly