Merri G.
03/03/2020 12:00:00 SA
I just happened to be in Rice Lake when I got the call our water heater was not working, couldn't re light the pilot, and it was leaking, I bought a water heater right there on the spot, hauled it home, but made phone calls to plumbers in the area, and got this crook who was given the fact that I was going from a 30 to a 40 gallon tank, and it was taller, but plenty of ceiling space. He first said 200 to 500 (should have known right there) but after calling another plumber who was busy till the next day who was fine with 250 to 300 for the job, decided to go with Colin's plumbing who agreed to MATCH the price. BIG ERROR...should have gone with my gut when he walked in 2 hours late and said I didn't know there was a T so that will be 400 instead. I should have shown him the door. The T was cutting one pipe and reinstalling the shut off about a foot higher with solder. He wanted to use a shut off by the well pump, and when he got to the pump he started banging and shaking it, trying to screw it up I think till I told him to knock it off. Now after he left, my furnace which was right next to the water heater is not working, and when I called him to ask him what he had done to the furnace, he swears he didn't touch it. He refused to remove the old tank, said it would cost me another 400, said I saved 500 by buying my own 500 new tank, he would have charged me 1,000 for it. I never got a receipt for the money, and I will NEVER call him again, as he is basically a crook that takes advantage of elderly people.