Best Plumbing Services in Louisville, KY

I have had to call upon Charlies Plumbing several times over the years.  I chose specifically to support local business, but really lucked out to get a plumber that does a great job no matter how big or small the issue.  Mike
is so knowledgeable and is always upfront and honest about your problem.

We use Guelda at our business and they have always been prompt, courteous and go above and beyond to make sure things are done correctly.  I highly recommend!

Positives--they were available and identified the issue where another plumbing service could not. The cost was about what we expected. The owner came out to meet the MSD inspector (MSD provides a four hour window they will show up with no advance message of being on the way). Longs provided a temporary solution so we could stay in our home over the weekend. They completed the work.
Needs improvement on--communication with the customer (fine in person but not in phone contacts or notifying customer if work time has changed), providing complete invoice, organization of the team (some members showed up hours before others; had to wait for right parts, etc . . .).
Service-oriented companies excel when customers would use them repeatedly. I am not sure I would call Longs again but I do appreciate that they could identify our problem.

Their first price was higher than the other quote I obtained. Scroggins Plumbing contacted me about five minutes later and we made a deal. Their tech, Tim, was excellent! The job was completed in a short period of time and they cleaned up their work area. I am happy with the work I received today.

Set up an appointment on Wednesday for 5 PM, unfortunately Don never showed and I was unable to leave a voicemail because his mailbox was full and have yet to talk to him two days later so I had to go with someone else.  he seemed like a really nice man but unfortunately he didn't come through like he said he would. I would not advise using this service

I called him after fellow Elite Amanda J recommended him to me.
He answered, on a weekend. Hopeful to come by the next day. Asked me to text him my info. Initially, it was easy to communicate and be in contact with him. Then...
He postponed on me twice, over the course of two days, and then never got back to me to finally even come to check out my issue. I didn't bother trying to set up another time for him to come take a look at my problem, I just called another company and moved forward with finding a different service provider.

Reached out to Mr. Brown about doing a plumbing job at my house and received the response that he didn't unclog drains. That was the reply I received when I told him what was going on. We ended up going with someone else and having to have a pipe replaced in our front yard. If he would've bothered to ask anymore questions he might have decided the job was worth it but if this is the kind of response I got to an issue I probably lucked out by going with someone else anyway.

am writing this review on behalf of a POC friend in hopes youll listen to a white person. The men who entered my friends house (they are black) were calling his family n****** (yes, with the hard R) and BLM c*cksuckers (my friend is gay). To have people that represent your company say such vile things about people in their own home is disgusting. My friends and I will absolutely never give a dime of my money to this company and I hope you take responsibility for your employees. This company is absolutely disgusting.