Best Plumbing Services in Louisville, KY

I'm really surprised that O'Mary's doesn't have other reviews.  I had a plumbing issue and found another plumber on Yelp that gave me a super high estimate.  Thankfully my co-worker overheard and recommended that I call Doug.  THANK GOD.  Doug charged me 1/3 what the other company quoted me!  He confirmed that they were correct in their assessment, and was in and out in less than an hour.  He had everything he needed for the job when he got there, and was super polite and informative.  If you have a plumbing emergency or plumbing issue call O'Mary!

Professional and reliable.  Brian showed up on time, evaluated my situation and gave me a prompt estimate.  The job ended being a bit harder to get done - but Brian stuck with it and got it done for the amount quoted!    He was informative and took the time to explain to me what he was doing and a little plumbing 101.

Highly satisfied!

Had an outrageous estimate for a complete overhaul of my shower. Went to plumbers supply just to see if they had whats considered an obsolete part for my older fixture and they did, and the kind man gave it to me for free since no one sells them anymore. He showed me how to repair it and everything. With his expertise (and a lot of patience) i saved $785. These guys truely are there to HELP people. Cant give them a high enough rating!!!

Tim and A-1 just saved the day! We needed immediate service for our company and they jumped right on it and were here in less than an hour.  Couldn't have been more appreciative and absolutely worth the cost which was reasonable anyway.

After doing some research, I decided on St Matthews Plumbing, primarily due to it's consistent 5 star rating on Google reviews (21), Yelp (1), Angie's List (4), and BBB (2). My initial contact was Doug Peacock, its president, who'd responded to my online request for service. He sent Chris out for a free estimate that same day (Monday), then set my appointment for today (Thursday) when I called back after the estimate. I had 4 things I needed/wanted done. In the end, the 2 needs were addressed. The other 2 are minor and postponed for now. When Chris was here Monday, he (1) tightened up the pipe under my kitchen sink (no charge) and (2) advised what type handle/faucet I required to replace the constantly dripping tub/shower one in the main bathroom. He explained the 2 choices available (with washers or easy quarter-turn and no washers), and suggested I get it at Plumbers Supply, which I did AFTER I checked at Home Depot and Lowe's. The job also involved cutting out an access in the drywall to the plumbing - it's in the bathroom closet - nicely squared, so it will be easy for me to fix with a panel of some sort. Chris is knowledgeable, polite, and his post-job clean up was fine. I highly recommend this company.

I gave Blackburn a shot because they were local and right down the street from my apartment.  My heater was making a humming noise and then stopped working.  The worker took off two panels, looked at it for about 2 minutes and said the motor was out.  I told him I would have to check with my landlord about the price he wanted to charge ($600) to fix it before I moved forward, and in the meantime they could send me a bill for the 10 minutes it took him to look at it.  A couple weeks later I got a bill for $114. This included a $20 truck fee, because he had to drive about 1 mile to my apartment.  We tried to see if the bill could be taken off the $600 it would cost to fix our heater, but they told us there was nothing they could do.  When we told them we would have to take our business elsewhere, they told us we would come back to them because they are the cheapest.  I will never use them again and will recommend anyone else.  I would rather pay someone else $700 than these people $600.

Pipes froze and burst in the crawl space over christmas holiday. I returned home 12/26/22 and discover the issue. Call right away, soonest appointment was 12/29, which, although frustrating, was understandable because there had just been a big freeze and surely others in the area had similar issues.

12/29 comes and I wait...and wait... and wait. Eventually I call to check and they assure me plumber is still coming and it will likely be around 5pm. I call a 2nd time to make sure that once he gets here he realizes the nature and extent of the issue so that he can actually get it fixed in one go, once again I am assured there is nothing to worry about and he will be coming.

I call again around 4pm to be sure because I still havent heard anything and then I get told that he likely cannot make it today at all. I ask when should I expect him to be able to come, expecting that it would just be the following morning, but the woman on the phone tells me the earliest it can be is now a full week away, 1/5/23. I'm already ~4 days in with no running water, no shower/baths for me or kids, no dishes, no laundry,etc. etc. Been living with gallon jugs of water from Kroger for things that absolutely have to happen.

Basically I'm just frustrated that they told me they could come on 12/29, I set that appointment and then put other remedial measures on hold; I didn't call anyone else, i didn't go to a laundromat, etc etc. all because of the appointment they had for me and kept assuring me was happening, then I get told it will be a whole additional week.

Sooo...I called an HVAC guy I know and trust, he knew a plumber, got an appointment in 2 days for a significantly lower price too. Tom Drexler may be a big name that is easy to find when searching for a plumber, but you're likely better off searching around for someone else so that you dont have your time, money, and life wasted.

All that said, no one was rude to me over the phone or anything, and they were apologetic, but apologies only go so far and at some point you just need to be able to trust people are going to show up and not add an additional week of time for you to be able to bathe your kids.

This morning, a McVey truck blew through a red light at Rudy Ln and Brownsboro Rd. It hadn't just turned red -- there were 2 cars already in the intersection turning past the truck's lane. Fortunately, no wreck occurred. I called the company to let them know about the behavior of one of their drivers. The person responded, OK? When I suggested his firm might want to see who it was and be cautious about their drivers, he said, Thank you for the call, and hung up. Despicable.