Best Plumbing Services in Wichita, KS

Had a sewer emergency late in the day, and they were able to come out and handle the problem quickly at a reasonable price. If you are in a crunch. I would give them a call first.

We found that our toilet was leaking and I was referred by family to call Brown's. They came out the day after I called and fixed the problem quickly. Prices are good and the service was friendly. The fix took about 30 minutes.

We needed our whole sewer system replaced.  The cleanout was in the basement.  Put there when they put a basement under this house in 1968.  The clay was broken  and things were backing up.  They were called and they came out and gave us an estimate.  We set up a appointment  and they showed up that day and when I got off work for lunch they were already done.   They hooked up 3 feet down at our basement and went out 30 feet to a main 10 feet down.    Excellent  job.   Eveything works smoothly.  I would highly reccomend them.

Unclogged our sewer when it was 8 degrees and 6.5 inches of snow. I'd call that super service. We've been in this house for 20 years and this is the 3rd time we have needed him.  Fast, friendly, dependable,  and reasonable. Couldn't ask for more.

**The left feces all over my walls and floor.**
**Misdiagnosed problem. Plumber was snaking the city line Problem ended up being inside**
**sub-par communication**

My Warranty company called Lyday out to help with water backing up from my main drain. The plumber was an hour late.
Once he finally showed up He explained that we would need a brand new sewer line. This is BEFORE he ever even walked through the front door. we just bought our home and have minimal experience using plumbing services.
the plumber was a male roughly 22.
My clean out is in the basement bathroom. This is not the norm....
He finally was able to get his machine to the basement bathroom where the clean out was. He started running his snake to clear the blockage. He then came upstairs with bad news.
He said he was at 100' and still had not touched the block. The Tech was insistent that we have a Septic Tank. (We do NOT) Finally my husband got on the phone and explained that we do not have one.
We do have a manhole as well as a City water cap in our front yard. Still, the Tech insisted that the line ran to the BACK of the home. We back up to the Big Ditch. so that is not likely either.

He finally came back up and said he was at 140'. he had finally hit a blockage.

According to the Tech he finally hit a blockage. I believe your line is offset or collapsed. he was able to pull his machine back out. On the end was a very small piece of roots.
He insisted we needed a brand new sewer line. I asked multiple times for him to run a camera down and he insisted he could not do it.

HE LEFT POOP ON MY FLOORS AND WALLS!! I realize that this was not a super clean deal. I expected a bit of mess. What he left me with was gross!! especially since I explained I had used ALL of my towels cleaning up the backed up water. The plumber knew I had no use of water! The guy didn't even close my shower door and got sewage all over my kids clothes!!!! The Plumber explained that he did not bring cleaning supplies so he used dry rags to clean up what he could and the rest dried onto the walls. POOP STUCK TO WALLS. even all over my basement floor and since he had it on his shoes... you guessed it ON MY CARPETED STAIRS!

During the appointment the plumber explained that he forgot a game was being released that day. He said If I wold have remembered the game was released I would have taken the rest of the week off.
He ended up leaving after I paid the fee.
My family still had no use of water. He was not able to answer much. He kept touching walls and stair wells with his gloves. I had to disifect my whole home.
In a Facebook message the owner explained The warranty company Does NOT pay for us to put plastic up in the home. Really??!!!! He also stood up for the person that came out explaining that it's a dirty job and that's what happens.

My husband took the entire day as well as the following day to call both the plumbing company and the warranty company. He called both on an HOURLY basis.The Plumbing company was not answering. The warranty company was even trying to get a hold of Lyday with no luck.

Lyday NEVER answered phones and did not call back for over 24 hours.
We could not use any drains in the home. . This was an important and emergency type deal.

Finally they called back.. Explained we needed a new sewer line. Our warranty company would not pay for it.

If you are still reading... this is where things get better for us.
We called a different company out (I will leave a review for them as well. I am not sure if I can leave the other businesses name here.) I explained the situation and they had their main line expert come out. Before he even got to my front door he had a call into the city to get the map of where the sewer line goes to. Imagine this.. the sewer line from my main clean out spot to the street where it connects was only 51 feet!!! Remember Lyday said he was out 140'. This means Lyday was snaking the city sewer line.
The other company thankfully forwarded me the google map showing this so I have it with me in the future.
He put a camera down my drain. Guess what, It was not broken. barely had evidence of roots. Explained it looked well maintained. We have clay pipes and they were very impressed by how well they looked.
(previous owners had a package delivered here. when they came to pick it up I talked with them of problem. Previous owners had just had lines snaked right before they listed.)

My warranty company is reimbursing us for some of the cost because of them sending a company out who completely misdiagnosed the problem and our out of pocket expense.

The blockage ended up being between the floor drain and the main clean out. Lyday tech never even looked at our floor drain.

Please do not use this company.