Best Plumbing Services in Wichita, KS

Super happy customer!!! They are great! I had them replace a large section of my old drains under my house that was built in the late 50's. I don't think they thought I would actually crawl under the house and check their work, but I did. And I was very impressed with how professional a job they did. No more drain issues at all! I would recommend them to anyone.

Wow, this is how is meant to be!!!!
This Team did an outstanding job of bidding my job asking great questions that saved me money. The team did a great job on time and right on budget!  Thank you Eck Services!!

I had a large plumbing and HVAC job on a very old house.   Called Carl and he quickly scheduled an appointment.   On the HVAC, he had to order equipment.  As soon as it arrived he was able to install the HVAC  and then came back for the plumbing.  Unfortunately, as with an old house and previous owner repairs, he ran into some problems, but was able to make the repairs.   Carl is very responsive and kept me updated on all issues and cost.  He is professional and reasonable.   I would highly recommend him.

We had an issue with a clog in the sewer.  Happens about once a year.  Our regular guy had a personal emergency and he recommended another guy.  That guy was full up.  He recommended a guy - he was out of town.  So, we just decided to call Roto Rooter.  They charged us twice what our regular guy charges us.  I asked if they charged extra for Sat. he said no.  We paid 130.00 on 8/20/18 to our regular guy and 250.00 to Roto Rooter.  Why would they charge double what someone else charges?    Wish I had called around some more or asked what it would cost.  Beware it will cost you a lot to use this company.

I called Gary Singleterry when we had a clogged drain in the kitchen sink. He said he was working at a rental and was only about a half mile away. Two and one half hours later he had not arrived. I called back and he said he was painting and would come when he was done and could not tell me when that would be. When I told him I had been waiting for two and a half hours he LAUGHED at me and said I didn't know you were going to wait. What did this idiot think I was going to do. This man has no respect for his customers or for their time.

I absolutely love On Time Plumbing & Heating. The plumbing division practically lives at my house. I was provided with a warranty when I purchased the house 3mo ago (thank goodness), and OTPH is contracted through the warranty co. So far, the plumbers have been at my house AT LEAST 5x's for various issues that keep arising. Because I have had so many issues, I have started replacing things (like my sump pump) before they break. Obviously replacing a sump pump just because is not covered under warranty but because I like the company (the 3 different plumbing technicians and the dispatch gal - Liz) so much, I choose to continue using them even when I don't have to. I have also used OTPH on my hvac unit (liked that tech too). The technicians are always super nice, resolve the issue on the first visit, keep me informed of what's going on, their visits are quick, and they're on time! Most recently, my garbage disposal started leaking, and I didn't notice until there was water on my basement floor. I was freaking out about mold. The tech told me to call my insurance co and have them send someone to inspect for mold. I would have never thought to do that. I highly recommend OTPH!