A to Z Electric

Just had Bob of A-Z Electric perform a bunch of work at our single family house and we are delighted with the results!

We needed a couple of ceiling fans installed, an exterior receptacle, properly wiring of our ring camera, and behind the wall work for our television.

Bob was prompt, professional, and kept me aware of parts of the job that might not turn out how I visualized. He wore a mask and boot covers while working in the house.

We are 100% delighted with the results. Need an electrician during what's left of the pandemic? There was less than one week between the call for service, the estimate, and the finished job. Hire A to Z Electric Co. Highly recommended!

I was very pleased with the service.  Very professional and knowledgeable! I would definitely recommend them and would not hesitate to use them for future projects.

A to Z has completed a number of jobs at my home and I have been completely satisfied. The previous owner of my house had installed an illegal electrical wiring in my garage and A to Z redid everything the right way.  They are always available when I need them and are great guys!  I highly recommend them.

I would not recommend this company. When they replaced the breaker box they had to remove wood paneling on the wall, which was fine - they put it back. But in doing the work they damaged the tiles at the bottom, and then refused to take responsibility. They said they were broken before they began work and wouldn't fix it. We have proof they were not broken as our house had detailed photos and videos taken right before that to be put on the market.
The only positive is that they were the only electricians able to get the work done quickly. But I still wouldn't hire them again.

When we needed to have electrical work done on our home, it was easy to decide to contact A to Z since we have used them successfully in the past. We provided a list of necessary work and we reviewed it with A to Z. They went over the list with us when they completed the job. The charge was fair. Workers came on time and did the work in a professional and timely manner. They advised us that repairing something we thought necessary wasn't necessary at all.
I would definitely recommend working with this company. They were very friendly, helpful, and professional. They were available after the job to address any concerns.
One of the projects A to Z Electric completed was what I called an electric spider web in our basement utility room. As you can see by the photos, A to Z Electric was successful at repairing this.

I had a lot of electrical issues in a rental property. After calling numerous electricians, all of whom never returned my call or if they did, never showed up, I finally reached out to A to Z Electric. They were very responsive, coming out immediately and resolving all of the issues in my rental property. I don't know if they were overpriced as I didn't have an opportunity for comparisons. While A to Z certainly were not cheap, they definitely were worth the money. There have been no further issues and I am very satisfied with the work done.

The first snow of the year was very heavy.  Add to that there still being leaves on trees and you have a weighted disaster just waiting to happen.  As what happened to me.  Our lovely neighbor's rather large tree branch snapped off taking with it our power lines and electric box.  It proceeded to land and break our fence.  Power lines were exposed and therefore deemed unsafe.  Electricity was to be shut off immediately by Comed.  We would need an electrician to fix said box and line.  Apparently this was happening all over the neighborhood, so electricians were in high demand even as I proceeded to call local ones recommended to me by Yelp.  No answers or not available were my results.  That is, until one referred A to Z.  They sent out a nice gentleman by the name of Barry and he was there within three hours of my calling.  He was very courteous and professional.  I'm unsure how his rate compared to others, but desperate calls call for desperate measures.  We already knew we would have to use our insurance deductible to get everything fixed so after consulting with our insurance and receiving their approval we hired them.  They were supposed to come later that afternoon, but the electrician got stuck on the South side.  We were to then spend a fabulous night before Halloween with no heat or electric until he was to come the next morning.  This wasn't their fault, but for a pretty penny I was hoping they would still arrive as soon as they could that day.  At any rate, the next morning 3 staff members arrived and got to work.  I missed my daughter's Halloween party while they were here, but so be it.  Electricity was needed.  One of their staff seemed a little strange, but the other two were sweet enough.  My power was eventually restored and Halloween went on as planned.  I really wished I didn't have to deal with A to Z, but that's what happens in an emergency.

Customer service is a major dealbreaker for me, and I just talked to this company. I do not like it when people answer me in a choppy manner. I'm also not a big fan of people being impatient when you ask questions ahead of time. The lady told me immediately that it would be $150 for a half n' hour, which I think is a bit steep compared to a site like Fixer. Their website says the estimate is free. I had to ask four different times if I had to pay the $150 upfront. She said I did finally. I asked her, What is the FREE estimate? She told me they only give free estimates on bigger projects. The website does not specify that. I confirmed that they offer payment plans, which it says on the website. She says not for little jobs like this for $150.

I reminded her that she has no idea what the issue is and no one has come out to see it. She told me she definitely knows that it's the light switch. I told her that her website says nothing about a minimum or maximum on payment plans. She said nothing.

She just had too many answers too quickly for me. Two people I know and trust used their service for a much larger job, but word of mouth only gets you so far. If your customer service presents itself in this annoyingly know-it-all manner and doesn't seem to know what's on the website, hard pass! I'll look into the two other companies that I was already going to get an estimate from. They charge less and so far one has had extremely better customer service.

And worst of all, after clearly saying I'll pass on service with this company, that Diamond company the rest of the Yelp! reviewers complained about called me twice in less than a few hours after I talked to a Customer Service rep. I told this rep she had the wrong number and blocked it. I regret even calling this company to begin with.

I would not use A to Z Electric again.  

They broke the lens on the porch light I had them install.  They had agreed to install a timer on that light.  Upon installation they claimed they didn't have on in their truck.  

They also installed a ceiling fan and came up with additional excuses why they couldn't install a similar wall switch to the other ceiling fans we have in our house.

A to Z also moved our kitchen light.  They drilled a hole in our ceiling without confirming whether we were o.k. with the position.  I was sitting in the next room while they were working.  They then lost the screws to our fixture.  

The work was o.k. besides the fact that they didn't do exactly what they agreed to do in the quote.  With so many other contractors out there it's not worth dealing with someone who doesn't take pride in their work.

I was drilling into the wall to install some shelves when the power to our condo went out completely. We called 4 or 5 different electric companies that said they provided emergency services and A to Z was the ONLY one that we were even able to talk to an electrician. The owner actually answered the call, and was able to walk us through finding and resetting the circuit breaker outside our unit, which, as he suspected, had been tripped. Lights came on and everything was fine. Someone was able to come out that week to check and make sure I didn't do serious damage. I would definitely recommend working with this company. They were very friendly, helpful and professional.

Needed some minor electrical work done at our home. A to Z was responsive when we called and sent an estimator out quickly. They didn't try to get us to agree to work that wasn't needed. In fact, they advised us that repairing something we thought necessary wasn't necessary at all. Workers came on time and did the work in a professional manner. They cleaned up when they left. I recommend using this company

I lost power in my second floor.  Bob came out and effieciently and proffesssionaly fixed the problem.  The charge was fair the service qas excsllent and i would recommend them and use tbem again.

They redid the electrical in my house.  That was quick and no complaints with speed.  Only took a few days.  The issue is that one of the outside outlets stopped working the first time it was used.  It wasn't a shorted fuse.  Something is wrong with it.  We called them, and they kept saying they would call us back to schedule someone to check it out.  They never did.   We called them various times with the same the result.   They did a sales call to find out if we have any upcoming electric projects.  We told them no, but first they should fix the issue with the first project.  Again, they said they would call back to schedule a tech... They never did.  I regret going with this company.  I don't recommend them.  Terrible service.

We called in the morning for a suite of electrical issues, and Bob came out in the afternoon and had everything fixed in an hour.  Pleasant, hard-working, helpful. I just hope we aren't pestered by sales calls like the other reviewers were.  If that's not a problem, we'll call them again.

An electrical outlet blew and burned a hole in our sofa.  A to Z made an appointment for the same afternoon (the afternoon before July 4th, came promptly, and fixed the outlet in a very short time.  Couldn't be better!

I have used them twice. Both times the work was done well, quickly and they cleaned up. The company, Diamond, will then do cold calls for more work. I asked them to stop several times and finally complained to the government. The owner called to apologize and the calls stopped. About 2 years later they started again. I now need more work done but will not use them because of the continuing sales calls. A shame because it is nice to find reliable craftsmen who charge reasonable prices.

Just like I previously said, I called A to Z again when I had an electrical issue in one of our flats. Bob was there within an  hour,  assessed the situation, expertly fixed it and charged us fairly. We will continue to use this company for all of our electrical needs and will also continue to recommend them to all of our friends. By the way, they did indeed cold call and offer their companies other services and Im glad they did. Will keep you posted on how that job goes once it's completed. Super excited for the work to begin.

a tree branch fell and took out the pipe to our electric meter. I called 3 companies , a to z was the first one to come out. the estimate was clear and professional .  only one other company  came  out, and was miles off and vague on their  estimate . Bob was efficient fast and super respectful . Highly recommend them.

This company ran a credit check without my permission. Can you imagine, I have an inquiry on my credit report because I had a small light fixture installed. Also, two years later, I am getting calls from Diamond Home asking if I have any remodeling needs. I recommend finding an electrician  with better  business ethics.

This place was a dream to work with. They're fast, affordable and skillful.
I'd recommend them to friends and family but unfortunately I'm too afraid to
do business with them again.

They came out for an emergency repair after an electrical fire in my home.
The problem was resolved in a matter of a few hours and I paid the electrician
but the complications that had followed lasted for a few months.
Unfortunately, they did not include the price of a permit nor had they updated
their permits that allow them to do work in the town of Cicero when they had done their work.
Their permits had expired roughly two days before they took my service call
resulting in fines from the town of Cicero requiring them to update their permits.
I was even told by this company that they didn't bother to update their permits because they don't get much work in Cicero. I absolutely understand that and wholeheartedly agree but if that was the case, they should not have taken my service call. Regardless, if it was an emergency or not.

Subsequently, they in turn sent me a bill, with a very condescending letter,
stating I was to pay for THEIR business permits for the minor job they had
so graciously done for me.

It was a very insulting letter with an air of condescension but nonetheless
it was something that needed to be resolved and their receptionist was extremely
courteous in helping me resolve this issue.

I stood firm in my decision not to pay for their business permit. My name is not
on the front door, I do advertise to be an electrician myself, so therefore, it is not
my nor anyone's responsibility to pay for a business permit for a business I do not own. If your permits needed to be paid, you should have included that in your pricing regardless of how big or small the job.

They knew this. They stopped asking me to pay for their bills.

They also have a sister company called Diamond Home Services.
If you do work with A to Z Electric, your phone number will be placed on Diamond
Home Service's calling list.

I would absolutely do business with both of these companies again if it
weren't for their condescending letter and their audacity to try and stick me
with a bill to update their business permits. I'm just afraid that if I were to call
them up for business, I'd be given an unreasonable estimate or receive
unsatisfactory work.

I really wanted to give this company an all out 5 stars. They did the work in a timely manner. So far no issues with the electrical. But the down side is they call incessantly for free estimates on new work. I have asked at least four different people at four different times within the past 8 months to please stop calling me. A cold call once a year is fine, but they don't listen. If this company has to make this many cold calls it makes me wonder why they are not already busy enough.

We've used A to Z for two different projects on our home, one where they had to come in and fix work that was previously done wrong by someone else. Both times, they have been incredibly professional, punctual, and have done great work. I would recommend A to Z to anyone I know and will definitely be using them for any future electrical work we need!

Every month I get a call from them- they did work for us over 10 years ago. I ask to be taken off the list and yet they still keep calling. After dealing with that I would never use them