Penco Electric and Generators

Penco Electric is wonderful!  They installed and now maintain my whole house, back up Generator.  I called for three estimates and by far the most knowledgable and professional was the team at Penco.  Everyone I dealt with
were professional and wanted me happy.  Marion handled setting up my order and explained the process thoroughly.  When my generator arrived I dealt with Justin .   THE FOLLOW UP WAS GREAT.   I bought the generator as insurance having this team with the Generator, I feel very secure.  
This is a company built on relationships.  I couldn't be happier about my
choice of Temco Electric!

Installed Generac generator.  Fair price, superb workmanship.  Orlando and George not only did a superb job, they are polite, and professional, and let us know what was happening each step of the process.  They left the job site clean and ready to go.

Highly recommend Penco Electric.  The entire staff is courteous, professional, and focused on customer service.  I had Penco install a whole house generator and couldn't be happier.

OK  Let me start by saying I live in Los Angeles.  My mother in law is in Glenview, Il and was having some issues with some of her power intermittently going out and then she would have my brother in law come over and reset the breaker.  I am pretty knowledgeable about home electric so I called around to get some estimates for her.  I ended up speaking with Paul.  They weren't the cheapest but they weren't the most expensive either.  He didn't know my level of knowledge (I have wired multiple homes here and in Mexico) but he didn't try to BS me at all.  He was straight forward on pricing and work.  
Anyway, they sent a tech out to my mother in laws and diagnosed a flaky breaker within the first ten minutes.  I had asked for a call when they figured it out and Paul called me to tell me what the issue was. Since they had only been there about 15 minutes and there is a minimum billing time I figured I'd ask if the tech could install a dimmer for her dinning room table while he was there.  The had a dimmer switch in the truck and installed it and only charged for the part.
Maybe this is the norm for Chicago but we don't get that level of integrity her in CA.  I'm glad to know I have someone I can call for issue at my mother in laws house.
 I wish I knew the techs name as my Mother in law said he was really nice (she is 89)  but I never got it.

I use Penco for annual maintenance of my Generac generator.  They are very knowledgeable, courteous and reasonable.  Great company to work with.

Justin was our main contact for a complete re-wire and fixture installation, new fuses/circuits for a two flat in the city. He gave us a wonderful deal and provided us with the work we asked for and more! I wouldn't go to anyone else -- even though their specialty is in generators.

Penco did everything we requested and came out in a timely manner and blocked us for a week on their time schedule.
They are prompt, clean, and effective as a team. Usually arriving from 8-8:30am until 3-4pm.

Edgar was our main worker (came in and out most of the hours and work) and he did a fabulous job in keeping us posted and informed about what they were doing and when. He really works for this company and if I could give him 10 stars, I would.

If you ever decide to get electrical work done, just clear a path for them to work, be cool people and move your personal items away so they can do their job.

Obviously cutting holes in walls and directing and re-directing outlets is a must when and where you want them to be - so as clientele- be prepared for that.

Even if you didn't want walls cuts, they really do their best to be minimally invasive because we have three newly painted and redecorated rooms, and they really respected the boundaries of our newly constructed area.

Other than that we told them to have at it.

AND.... Yes, they do pick up after themselves when they're done, I even offered to do it myself to help them keep going or leave early for their day but they truly insisted on leaving things the way they were when they came in.

Another few guys that came in were
Connor (sp) and Tony - very helpful and friendly group of guys - very knowledgeable and efficient. (Came in 2-3 days out of the 5)

There was someone else that was like an apprentice - I believe Brian - a young guy fresh out of school type kid - he was like Edgar's sidekick - wasn't here the last day
but if I had any say in his future employment, I'd say, teach him and keep him - definitely shows a lot of potential for this company.

If we ever needed another group of guys, or would recommend them to someone - Choose Penco!

We have used Penco to service our standby generator for a few years and their attention to detail and thoroughness has been the best!  But this weekend performance tops it all.  We lost power and right away the generator kicked in.  We called ComEd thinking it was a power outage.  Long story short:  no power outage and the generator was not malfunctioning.  We were instructed by mpower to get an electrician.  I was amazed that in two hours of calling Penco, they were here on a 92 degree day checking everything out.  It turned out to not be an electric issue but rather our air conditioner died.  Thank you Penco for your outstanding customer service!

If you are in the market for a house or commercial generator, Penco is the way to go.  From sales (Marion Ignoffo) to installation(Edgar), they were professional, knowledgeable, kept time commitments, and helped me along with the process. I checked with other companies and no one compared to the service and personal touch I received. Their prices are very competitive as well. If i could give them more than 5 stars i would. I most highly recommend Penco.

Penco electric got the work done very quickly! I had two electrical meters converted to one. Awesome job

First, I am surprised there are not more reviews for this business as they are awesome. I've dealt with lots of contractors, and I am the go to phone call for my entire family and wife's family when there are problems or construction needs in the home. Penco is my first and only phone call for electricians, and I have dealt with lots before.

They are super courteous, on time, in communication, competitive on their pricing, and capable of all levels of work. I have had small issues from fixture installs, to the build out of my dad's basement, to fixing a wiring mess at a bar I managed.

I've referred Penco to many people all of whom have taken the time to thank me for the referral. They are making me look like a rockstar. I encourage you to give them a call for anything electrical. Paul the owner is the type of businessman that people need to know about.

Just called Penco for help with our thermostat wiring, and the person who answered (blanking ugh) was SO friendly, and SO helpful. Basically saved us money for someone from their company coming out and telling us the same exact thing he did on the phone, which is totally honest and legit in my opinion. Not many would do that these days. He gave me all the info I needed to know this was a 100% HVAC company issue and what would be a Penco Electric assisted job. Will be calling them if needed!

I wanted a whole home standby generator installed and called Penco and Paul owner answered right away, always a good sign!

His manager Justin came out to give me an estimate that day and I had my generator installed 2 days later.

I have worked with many different contractors over the years and even played general contractor on my own home.  They are one of the best contractors I have ever worked with.  3 great guys work as a team to get the job done within a day. Punctual, friendly, knowledgeable and they clean up everything when they're done.

So glad I found them through Generac's website!

Penco Electric is fantastic.  We needed a whole home generator and we are so glad we chose them to install it.  We got multiple bids and they were the most competitive in addition to their exceptional customer service.  The installation was excellent and they went above and beyond to ensure that everything was done at 110%.  During installation there were a couple minor issues, due to my house and no fault of theirs, and they went out of their way to make sure everything was done correctly even though it cost them some additional time and expense.  I would highly recommend Pence Electric for anyone who needs a generator or generator service.

Had too many estimates on a remodeling job in my basement everyone was giving me the run around and outrageous prices . I chose Penco because of the awesome reviews and I have to tell you they were awesome , on time , clean work , super job , great price . They wired my 20 new recessed lights and 13 outlets ,8 switches, plus new larger circuit breaker panel and cleaning up wiring by the panel that was bx and using conduit to clean up the area that was over 30 or 40 years of old wiring . Everyone didn't want to do the panel in my house because the pipe coming in from the meter needed to be moved over couple inches . Other companies were just coming in for an estimate and would not call back or they gave me a ridiculous price on purpose so I wouldn't call call them back not Penco they came in confident man unbelievable so happy  I chose them . I would give them 10 stars if I could . Definitely call them back for any job . Great communication nothing hidden everything up front .

Penco has been a great service. I've utilized them for some small jobs and they have been great in terms of pricing and they use a modern paperless invoice and payment system to simplify the process.

Penco came out to replace our outdated fuse box with a new electrical panel.  The estimate was fair, the workers finished the job earlier then originally quoted and we will definitely call them for any future electrical work.

Amazing customer service.  I got a whole house standby generator installed.  Paul was very friendly and walked me through the process and answered my many questions.  The installation team was very professional and did a great job with the installation and any follow-up questions.  I highly recommend Penco.

Buying a backup electric generator is expensive insurance. If you've decided that you need to keep Ur sump pump, fridge and some other appliance running during a power outage, then call Penco Electric to do the job. I have yet to find a team of trades work so well on a project. It took all day to complete the job, but they still had time to clean the area, review the unit operation and meet the village inspection to follow. Satisfied with the whole project from the sales effort, office contact and that the owner came to check the job.

Bill G,  Northbrook

We needed a very heavy ceiling fixture installed on a 12 foot high ceiling.  Bill was referred by a friend in our grandson's school network.  My wife made a couple of phone calls, set an appointment time and price.  It was the end of the day and Bill was a little late getting to our 5'ish appointment time, but when we called we were assured he'd be there shortly.

When attaching the base of the fixture one of the screws started floating, meaning that it would be very hard for anyone to remove the fixture in the future.  Before tightening everything, Bill removed the base and started again making sure it was done correctly.

All in all we are very satisfied with the work and have planned additional work in the near future.

Twice Penco has been able to come out the same day to help us with electrical problems. The first time we had no power after a winter storm and called about 5 electricians before finding Penco who was available to help us that day. They sent a manager over very quickly to assess the damage and then an electrician later that day to do the repairs. We asked about the hours charged on the invoice and they corrected it right away. Very friendly and professional service in the office and in the field.