HNL Mechanical

Hnl Mechanical and Plumbing. It's that time of year, 2 of my split AC units started leaking.
So I called my home warranty and requested Hnl Mechanical and Plumbing...they accepted the bid and an appt was set within 4 days.
However I had to work on Thursday so I told Matt to squeeze me in if any appt opens up. Yep lucky me. Matt called today and had an hour slot. Matt and Ken showed up, within an hour they unclogged my pipes and sprayed a cleaner thingy. Highly recommend...in and out..professional..clean..

I recommend Ken.
This is first time service but from beginning I noticed he  was really good.lot a company don't want to do Samsung and try to over charge you!if you have Samsung I highly recommend. He really know about Samsung too
It was worth what I pay for.
I will used him long as I need clean.hope not often

Our air conditioner crapped out a couple weeks ago. We had had our annual maintenance done by Cooling Tower and called them to check it out. They are now operating under the name HNL Mechanical (same guys) and they checked it out and determined that our current system needed to be replaced (it lasted 15 years and had a good life, but it was time to go). We came to terms with the fact that we would have to replace our central AC system. Matt said he would send me a quote for a new system, which he did that same day, and when I asked the cost of the house call he said it was part of the quote for the new system and no charge.
The quote I received for the new system was reasonable, but we got a second quote anyway, just to do our due diligence. The other quote (from the Home Depot contractor) was 50% higher than the one I received from HNL Mechanical.
The quote from HNL included anti-corrosion coating for the outdoor compressor which required some time, but they were still able to complete the installation within two weeks. Matt and Ken stayed late on Christmas Eve eve to make sure my AC unit was functioning before they left!
Throughout the whole process, Matt was responsive and answered all of my questions quickly. I had a lot of questions (while Matt and Ken were at my home and via email) and they took the time to explain everything to me. They did great work quickly and efficiently and went the extra mile during the holiday season to make sure my family had a climate-controlled Christmas.
Matt, Ken, and HNL Mechanical exceeded all my expectations, especially for Hawaii where demand exceeds supply and businesses often don't  make the effort to provide exceptional customer service (in my experience).
TL,DR: HNL Mechanical went above and beyond to complete the installation of my central AC system, had the best price and best service I have experienced on this island. These guys rock and I highly recommend them for all your HVAC needs! Thank you, guys!

Arrived right on time , masked,  and resolved the issue quickly.   Very pleasant technician took time to explain all aspects of the job.   I will definitely call them when I need a/c service again.

We were referred to this poor excuse for a company by our Home Warranty Company.

The owner wanted to change our appointment to 48 hours LATER then HE had scheduled. We  explained we had a medical appt so we couldn't accommodate his request. He then reneged on the time of day that he committed to coming. We went from 11 AM to 11 AM to 3 PM to CANCEL!

My .02. He didn't like us pushing back and he didn't want to come to Makaha.  I'm glad he was good for others but he CANCELED our appointment after he asked my husband to take pictures of the issue that needed attention

I am gathering the owner didn't like us. We are from the Mainland and live in Makaha. I guess he has enough business that he could throw two seniors, one a retired US veteran and Native American to the wind because he has so much business.

Dude, you had zero aloha. We were respectful and you just mowed us down. Great way to treat kapuna - NOT.

I had an issue with my AC in our condo unit not blowing cold air and Ken was quick to answer and respond. He was very prompt and communicated well with all issues we were having. He is an honest and trustworthy guy. This was one of the best experiences I have had with a repair man and would highly recommend working with him. It's difficult to find honest workers with good work ethics and I'm happy to have found him. We will definitely be keeping his contact to use him again in the future.

I can't recommend Ken enough. HNL replaced our central AC unit May 2021. They were the best deal, by far, out of the 4 companies I called on island. They have returned to service our equipment each year and have done a phenomenal job. Small company, personable, responsive, and professional. I never have to worry about them being dishonest. So grateful !

Ken was awesome! He worked with us to find the best solution to fix our AC. very good communicate. Got what we needed to fix it and worked all day to get the new unit installed. Will definitely keep his number for future AC needs!

HNL Mechanical did an outstanding job replacing an extremely compact HVAC system tied to a central building chiller system, and the price was great.  The chilled line space constraint was minimal (workspace slightly larger than a shoebox), requiring the addition of 4 new sweated valves (2 in each direction), plus cut-in to building pipes and the new HVAC unit.  I was impressed with Ken's expertise and ability to complete this impossible job without issue, and without risk (he took all necessary safety measures and precautions to ensure a great outcome). The finished installation was professional and clean.  Thank you, Ken and HNL, for an awesome job.  Highly recommend, will use their services again!

Love, love, love these guys! We used them for my parents' house and they were the ultimate problem solvers and professionals. Super responsive and very hardworking. I refer them to clients a lot and they never disappoint! They are my go to for inspections, repairs and installations. You won't go wrong!

Fast, professional and reasonable rates!  They maintain our split AC systems and we won't use anyone else. Definitely 5-stars!!!

Ken Daubs replaced our kitchen and laundry faucets. He was fast and very professional. Our home insurance referred us to him and very happy with his work.  It's not easy to find someone you can trust and glad we found Ken@ HNL Plumbing & Mechanical. We will definitely stick with him for all our plumbing needs and highly recommend him. Mahalo Ken!