Den U.
07/12/2014 12:00:00 SA
Main thing I want to say is that if you call this company, MAKE SURE you ask them about all the additional charges that will probably added on top of the actual repair charges. I had a plumber but the plumber I had scheduled couldn't do the job. He referred Glen Fujigami/Alco Mechanical. Glen knew that I was waiting for his plumbers, but I had to call him at least twice to follow up as to when they would arrive. They arrived about an hour later than expected. The repair went well and the plumbers seemed professional. The problem started when I received the bill. The original plumber had quoted me about $400-$450 to do the job. Alco's invoice was just over $700!! The actual repair was about the same price as the original plumber. But then there were charges for fringe benefits, payroll taxes and insurance, supervision, and even an overhead fee! The only reason why I'm giving 2 stars and not 1 is that Glen worked something out and the plumbers did a good job. However, bottom line is that I will not use this company again.
