Estes John R Plumbing & Heating

Estes plumbing is awesome!  We've used them several times over the past six years and always feel like they're super honest, hardworking and charge fair prices for their services.

I said what I needed when I placed original call for service. Plumber came, tried what I had already tried. Gave us a part number to send us to Lowe's to get needed part at store and said call them when we had it. Two days later before we'd tried other stores because Lowe's didn't have it, we received a bill from them to pay them $89 for telling us exactly what I had told them when placing the initial call. Called owner several times. When I finally was able to speak to him he was sexist, chauvinistic, condescending and yelled at me through the entire conversation. After telling him I was surprised he would treat a customer that way since small businesses like his need referrals and good reviews, he snidely said, Fine, just throw the bill away.

We called John Estes Plumbing & Heating because of a leaking kitchen faucet (a flooding the counter kind of leak!) Two guys were sent to my 94 year old mother's home for the repair. After an attempt to repair it was made, they realized there was a crack in one of the sink components and  we would need to buy a new faucet. They also replaced a couple of washers in two bathroom sinks. Cost: $238. The next day, the same two guys were sent to replace the faucet. Cost $194, for a total bill of $434 - not including the faucet which we paid for ourselves! She was charged 1.5 hours of labor for two men both days! When I called to question the excessive charge (was either of these tasks a 2-man job??) I was told of course - you need someone to go fetch your tools!

...had a clogged sink drain and all it needed was a snake to clear the clog. The plumbing had been taken apart and ready for a snake. All the plumber had to do was run the snake and it took 15 minutes. I thought it would be great to support a local business that was located less than half a block away, so I called Estes for the repairs. They would not create an invoice during the visit, but were quick to send a hand written one in the mail. It totaled 195.00...$35 for the machine (which is standard equipment) and $160./hr for labor (charged for 2 workers when it only required one). If you are looking for a reputable professional plumber, call John T Cannon 859 266 2965

Ready to schedule you or respond in emergencies, we have found Estes Plumbing easy to reach, and able to do repairs and replacement work on gas and water situations over time for our home.