Jean L.

12/14/2017

We had Pipe Bros come out to check out our sink faucet leak. Titus was on time, very professional and very knowledgeable about our leak issues. We would definitely recommend them and will use them again!

Scott B.

10/29/2016

courtesy phone staf. bought the online coupon which helped keep the cost down. was quoted $149 to unclog the kitchen sink but was charged an extra $54 gaining access to the p trap? thought maybe this should be part of the process. bottom line, with the buying of the coupon, my total out of pocket expense was $179.

Haley A.

04/08/2017 12:00:00 SA

Steve was the best! Very friendly and quickly diagnosed and solved the issue. Would highly recommend for plumbing services in the area.

Eric S.

02/07/2015 12:00:00 SA

Need professional service? Go to this place. Check out their reviews from their Pasadena location and West Covina location, all 5 stars. You won't be disappointed. Friendly staff. Fixed a water leak that was leaking from the water heater. BOOM! Love the service. Don't even think about it...call!

KJ S.

10/22/2016

I called PipeBros early Saturday morning to address a persistent kitchen sink clog and they came out early that afternoon! Prior to coming out, they had given me a very reasonable estimate and were upfront about the costs. Christian was the plumber who came out. He was on time, professional, friendly, and ameliorated the problem quickly. He also gave me some very useful information on cleaning my faucet aerator. I was impressed with the quality of service I received and wholeheartedly endorse PipeBros to anyone needing a great plumber.

Diana P.

2/28/2017

I woke up this morning with water all over my basement floor and realized my water heater had been leaking over night. I called Pipe Bros because of their good reviews and they sent Titus out later in the afternoon. He was very knowledgeable and let us know we would have to replace our water heater. Even though we were in an emergency situation with no hot water Pipe Bros had very reasonable pricing and were so thankful for their quick turn around time and thorough service. They put in a Bradford White water heater and upgraded our installation to make sure everything was up to code and working. We would highly recommend their plumbing service to anyone!

Shandy A.

08/01/2018 12:00:00 SA

These guys were great in every way. Took my call and were able to schedule something the same day. Showed up to the appointment early, but called ahead so I knew they would be there. Needed a kitchen faucet replaced, which they were able to do quickly with no problems, including adapters to fix an older model structure not otherwise compatible with new plumbing standards. Prices reasonable for the level of work and needed parts. Will definitely use them again.

Beverly L.

6/20/2018

Titus is awesome!!! He's extremely professional and made me feel at ease with the drainage issue I was experiencing.

Paulette M.

1/19/2017

I have used their services a few times and I think that they've been very professional and knowledgeable. The prices are pretty reasonable, they do exceptional work with cleanliness and thoroughness! I would recommend Pipe Bros! Hope this helps for those who are looking for plumbing services! :) cheers

Jody G.

2/19/2017

We needed to replace our water heater after it started to leak. I got a good quotation in my phone call to their office. Christian showed up at the appointed time and confirmed the quote. He did a nice clean job and kept me informed of any issues he found during the job. I got the new water heater just as expected and a the job was straight forward and uneventful. He was careful in the house and the job was clean and complete. I would definitely use Pipe Bros again.

Sherylle H.

05/01/2019 12:00:00 SA

I am so pleased with the service. We had a serious emergency with our pipes in our kitchen and bathroom. Pipes came out explaned the issue and quickly but us at ease. I definitely recommended this service. Good job guys! Everything is working out just fine.

Khay K.

10/12/2016 12:00:00 SA

Steve was excellent. I called him in the morning, he was here in the afternoon, came back in the evening to finish his work. He takes his time to efficiently give you a great product. Also, great service. He was authentically nice, informative and honest. I would highly recommend him!

Ingrid F.

11/17/2018

Last week I had a gas leak in my house so I called Pipe Bros to get my gas back on ASAP. Christian came out that same day and fixed it super fast. I highly recommend them for their great customer service and speedy quality service. :)

S C.

12/05/2016 12:00:00 SA

Pipe Bros were a lifesaver! Our main water line had a leak, and we were gushing out 2 gallons/min. Pipe Bros sent out the person (Christian) within an hour of my calling. He did a visual inspection and since it was dark, came the next morning at 6a to start work. He kept us informed of what was going on and was able to fix our problem in a rapid amount of time. Thank you!!

Don C.

11/27/2017

Got the works done and provide great service. My water heater stopped working about a month ago and I called another plumbing company over to fix the problem. They left without telling me what was the problem and the next morning it stopped working again.

So I went on yelp and found Pipe Bros. The next day after I called, Dwight came in and fixed the water heater for me and everything runs great from there on. These guys are very professional and friendly. I would definitely recommend them to other people who run into any plumbing problems. Beyond grateful to found Pipe Bros to help me out!

Bob G.

10/25/2017

We had a clogged Kitchen Sink and another Plumber came out and spent an hour accomplishing nothing only to tell us he had to come back the next day with a main line machine to fix the problem. We were told they would return but they never did. I called Pipe Bros and we were given an appointment and Kevin showed up on time with a Can Do attitude and determined how to unclog our sink and got some necessary supplies, used a snake, no main line machine, and we now have an unclogged sink. Kevin was highly professional and cleaned everything up and we will now use Pipe Bros for all our plumbing needs. Stacy in the office was terrific with the communication and kept us informed all the way. Great Service with a smile.

Michael B.

12/13/2018

They never came out, never did any work, and never bothered showing up. So why am I giving them 5 stars? Because they (Steve) did the unthinkable. After I explained the plumbing issue we were having at our home (I had called two other plumbers previously and they were scheduled to come out -- can't imagine what that might have run me), he suggested a very easy, quick-fix over the phone. Turned out, he was right. So, words to the wise: if a plumber is willing to lose some business at the front end by being honest and straightforward, he wins himself a lifetime of business down the road any time a plumbing issue comes up.

Well done, Pipe Bros. Integrity always wins... in the long run.

Rosy G.

1/13/2019

I've had a couple of plumbers throughout, fixing different things in the house and none of them were so professional and polite like these guys were. Not to mention their pricing, it was way more reasonable than others I've had in the past. They were quick and got the job done. Would 100% recommend for anyone

Kimberly T.

8/28/2017

Kevin was amazing and on time!! He fixed our pipes perfectly and maintained extremely professional in 100 degree weather. I recommend them 100%!

Sabrina F.

10/05/2017 12:00:00 SA

Customer service was great for the start. The very sweet receptionist, Devon I believe, got me an appointment the same day. The technician Titus came and was very professional,personable, trustworthy and on a timely manner. He quickly fixed my issue and was very helpful with all of my questions. Will definitely call back with any other issues.

Christina S.

7/18/2018

Christian and his associate came and fixed everything that I requested - it was quick and it was expensive - my opinion - but they were straight up about everything and they did not mess around - very professional.

I would call them again.

David C.

5/24/2017

The pipe brothers are very good. They fixed multiple catastrophes in my house, a rusting garbage disposal, vibrating whenever I turned the shower on, a slow draining shower due to gobs of my wife's hair going down the drain, you name it. They came the same day and didn't overcharge me. They answered my questions on the phone beforehand and were very pleasant. Thanks again. I will give you a call whenever I have another plumbing emergency.

Arm K.

1/18/2017

I called Pipe Bros after I went into my basement and found my water heater leaking all over the place. Stacey answered the phone and was so polite and friendly and booked me a same day appointment later that afternoon. Titus came out on time for his appointment and was very courteous and knowledgeable. He quoted us a very reasonable price to install a new water heater and was able to pick one up the same day, install it and remove the old one. We had our hot water back on and we were very happy with Pipe Bros and Titus!

Geoffrey C.

11/16/2018

We had a clogged toilet that defied our plunger for TWO DAYS! It wasn't pretty, so we finally gave in and called Pipe Bros for backup. When the appointed time came, I got a courtesy call letting me know our plumber was en route. Christian arrived promptly, discussed pricing, and had us back in business within minutes of arriving!
He was also nice enough to repair a minor issue in a bathroom sink for no additional charge.
I would have no hesitation calling Pipe Bros in the future. Thank you for the help guys!

bill l.

11/07/2018 12:00:00 SA

Pipe bro's are awesome! I had great experience using them. I contacted them and they responded right away. I had emergency with sprinklers in our lawn and realized it was a pipe issue. They were super quick to come by and look at it and they fixed it and gave me pretty fair price. I would contact them for any other future needs.

Josh A.

05/06/2017 12:00:00 SA

Wanted to commend Pipe Bros and their professionalism. Had them work on my home in Eastvale yesterday and did wonderful work. Call them if you want them to do a good job.

Edward H.

06/09/2017 12:00:00 SA

Used Pipe Bros for the first time to fix a leaky valve in the bathroom. They showed up on time and replaced the valve at a reasonable cost The plumber was polite and cleaned up after he was done. I am completely satisfied.

R C.

10/03/2018 12:00:00 SA

When the receptionist told me the plumber had a three hour time slot, I assumed he would be arriving towards the end. To my surprise , he arrived right a the beginning , which was fantastic. Before the appointment I had attributed the leakage to possibly coming from the water heater but again I was wrong. Titus localized the leakage and explained the entire process clearly and throughly. The price was significantly reasonable and I was happy with his service . Thank you Pipe Brothers for fitting me in the schedule the next day despite me calling so late.

Your very happy customer,

Rosemary

Adrian E.

4/19/2015

The pipe buried under the grass behind my water main broke the day before I was leaving town for a week. I called 3 or 4 other plumbers who all advertised emergency service and they all promised call me back after they found a technician to help -- none of them did. Steve at Pipe Bros was the only one that actually sent a technician out to me! After the technician (Titus) dug up the leak and evaluated it, Steven quoted me a fixed price that he stayed true to even when the job took hours longer to fix than he or his technician Titus anticipated. True professionals!

Rosie R.

04/07/2014 12:00:00 SA

I live in Chino. I called this amazing business and they responded by phone immediately; were at our house in less than two hours; and had the problem fixed within another hour after that. The prices were very reasonable. Fast, friendly, efficient, honest, expert work! Thank you! I will recommend them to everyone I know! I have lived in Chino for 40 years and I have a LOT of contacts! Way to go Pipe Bros Plumbers!!!

Norio K.

6/26/2017

We had a small emergency and needed a plumber right away. Not surprisingly these guys were very busy but arranged their schedule to help us out. The owner, Steve, came out from the office to fix our leak. From the time of contact to finish, Pipe Bros did an amazingly quick job. Steve was extremely knowledgeable, friendly, and professional. I've dealt with other plumbers before, but I'm sticking with Pipe Bros from now on. Highly Recommended!

Cyndi N.

04/03/2017 12:00:00 SA

I had some plumbing problems so I called Pipe Brothers and they sent Titus to my aid. He is very nice and polite. He observed the area, gave me quotes, and then went into the crawlspace to resolved the issues. It took him several hours but be hold, no more smell and no more leaking pipes. Thank you Titus for being thorough and a job well done!

Ally L.

7/13/2017

We had water leaking from our attic into a random hole in my bathroom closet so we called Pipe Bros and got an appointment for the next day. Hector called me half an hour before to let me know his arrival time and he came right on time. I asked him to text me instead of ring the doorbell because of my sleeping baby and that's what he did. Our attic is right beside my baby's room and he was able to go up there and find the problem without waking my baby up! It turned out to be a leak with our ac but if we have any plumbing issues I would not hesitate to call Hector back. He was friendly, knowledgeable, and put booties over his shoes before entering my house (you'd be surprised that not everyone does this). Quick and on time with reasonable pricing!

Nan M.

2/23/2022

They did d a great job replacing my water heater. They were quick efficient and priced below other local companies. They communicate well and were on time

L M.

11/02/2017 12:00:00 SA

We have a 41 year old home in Dana Point with 4 original Kohler Rochelle toilets that we love and want to keep. Their innards don't last forever and we've had to change out the flow valves over the years with the part alone being $390. They are temperamental toilets and difficult to work with. We've learned that most plumbers don't want to deal with them and aren't experienced enough to know how to change out the parts. In truth I called quite a few 5 star reviewed plumbers in my area that either did not return my call or didn't get back to me after I described our toilets. We had the greatest plumber for many years who unfortunately moved away and now we needed a new one - a very good one - one who was experienced and could do the job - one who would charge a fair price, not an outrageous one....... Found one here by the name of Titus. I am relieved ! I found my plumber ; ). For the record he was timely, kind, professional and clearly experienced as he had to adjust ill fitting brand new parts - as things just aren't made as well as they used to be. I'm a do-it-yourselfer so I am well aware that his work was way out of my league and I couldn't be more pleased (and relieved) with the results. Thank you Titus !

Cathy K.

5/22/2014

This morning I found a leak on my outside faucet. Within 30 minutes of calling, I was greeted by Steve at Pipe Brothers. He gave me a quote on fixing my leaky valves and then started work. He was finished a few hours later.

I was very impressed with his expertise and professionalism. He even checked the water pressure to my house and the back yard. I highly recommend this plumber and will call them again if I need them.

Fair, Honest and Professional!

Christopher L.

11/12/2018 12:00:00 SA

I called pipe bros today because of a leak I discovered last night behind my washer dryer. They came quickly this afternoon and fixed it easily. Big thanks to Titus for performing this service. Everything is working wonderfully.

Karissa T.

01/02/2018 12:00:00 SA

Pipe Bros was timely, efficient, and friendly. Titus was knowledgeable, explained problems he could see and fixed the leaky faucet and a running toilet right away. It was great to use a coupon offered as well. Thanks!

Nerses T.

1/17/2017

I called Pipe Bros plumbing because of all their great reviews. I found a spot on my kitchen floor that was consistently hot and my water bill seemed to be higher than normal. Christian came out on time and was very professional and knowledgable. He was able to determine that we had a leak under our slab and even detected the location of the leak within a few hours. He gave a very reasonable price to do the repairs and by the following day my problem was fixed. I'm very happy with Pipe Bros and I highly recommend them for plumbing service. They are a great company!

elizabeth r.

7/31/2019

I am an apartment manager so I call Pipe Bros often. They are my go-to plumbers. They always send someone promptly. The guys they send out are respectful, knowledgeable, explain things well (important for me cuz I don't understand anything abt plumbing ), and friendly. They're prompt and dependable. The front desk lady, Evelyn, is easy to get ahold of and always does her best to fit me in. Once I had an emergency at 7am and they had someone on the property by 845. I was super impressed! I will be sticking with them for all my plumbing needs!

Debbi C.

8/21/2021

FRIENDLY and came out right away!

When all other plumbers were booking weeks out, Pipe Bros sent someone out right away. And he was GREAT! Nice, competent, reasonable.

Daniel O.

1/15/2017

Both sinks were backed up and full of dirty water. I found these guys on Yelp, called, and someone answered right away. I got a same day appointment and the problem was filly fixed within a half an hour. They gave me a fair price and accepted my credit card. I couldn't recommend these guys enough. The technician was very friendly, yet professional. They work all over the Los Angeles area too! I will definitely be calling them again the next time I have another plumbing emergency.

Gypsy W.

7/24/2014

I noticed a leak from the ceiling. I called three companies for estimate and assessment. I found out Pipe Bros has much more knowledge, professional, and reasonable price.

Steve came out to check on the leak. He was polite, friendly, and professional. He assessed the problem and explained how he would approach the job and the parts involve. Then, he gave me a reasonable estimate. I appreciated how he explained thing, how he prepared the area before he started the work making sure everything is covered, and the detail of the task that he did. When he finished, it was like nothing ever happened. The place was nice and clean, even though the task was involved with cutting and repairing a dry wall/popcorn ceiling. It was exceeded my expectation!

I'd highly recommend Pipe Bros Plumbing. I had a great experience. And, I would definitely use them again in the future.

Great job and excellent service. 5 stars all the way!!!

Dave K.

7/21/2019

Requested service through yelp and got a reply in a few minutes. Needed a specific day and time for the work to be done and they made it happen. Actually got a call that morning that Christian could be there earlier, first time hearing that from a contractor. Christian did an excellent job repairing a copper elbow in the drop ceiling. Clean professional work at a very fair price on short notice. Will use them again.

Allan Paul S.

3/22/2017

Called on Monday, was visited by Titus on Tuesday morning. That's real service. I had a suspected water leak and needed a thorough inspection which Titus did. He knew where to go to look for leaks and how best to monitor my water usage. The visit was very pleasant and the service more than satisfactory. I could not have been happier. If I need a plumber in the future, I will certainaly call Pipe Bros!

Garrett C.

6/28/2018

I had a main drain line leak directly above my cars in my garage. I called them knowing full well that the drain line cast iron pipes needed to be replaced. I work 7 days a week and a lot of hours, so I needed them to stick to a time and make sure it was done in a timely manner. At the same time, I'm not crazy, so of course I wanted them to beat the price I was quoted by another reputable company.

Pipe Bros beat the price reasonably, but also came in at the expected time, did the job, cleaned up their mess, and left in time for me to get ready for my next meeting.

They've earned my business!

Mike D.

7/20/2014

Great plumbing company 5 Star sevice. Professional, reliable and quality service. Pipe Bros. Is your #1 choice for all your plumbing needs.

Justin K.

10/16/2018

Great service!! Christian came out for initial assessment on broken water heater, and Titus came out for repair. Both were very professional, honest, explained the problem well, and efficient with repair work. Will be using them again for future plumbing needs!

Christina C.

5/30/2017

This was my first time using Pipe Bros and they were very good. My tenants were having a plumbing emergency and I decided to check them out. I made an appointment and the plumber came as promised. They are very reliable and dependable. They have a service charge to come out but it is credited toward the work.the prices are fair and worth the quality of work. My tenant's leaking sink and water heater is back in good shape. Thanks again!

K. N.

8/17/2016

Excellent service, excellent customer service and honest, Pipe Bros delivered all with a more then reasonable fee ! On a Sunday, a holiday and with houseguests, my main drain backed up, up through my toilets, bathtub and shower- Human Waste ! It was a nightmare. I left a message with a few. Pipe Bros called back shortly after another well known plumbing chain reached out and I booked the repair. Pipe Bros explained over the phone what song & dance pitch I might face with this possible expensive scenario and even offered to speak with the first plumbers on the phone posing as a friend ! Not only did the Pipe Bros' owner nail the rip off, but saved me thousands of dollars. Dwight was sent to my rescue and in 106 degree heat, (really!) after numerous attempts and much tenacity, opened the plugged main drain, which was failed by the well known previous plumbing company. Pipe Bros saved me from a $8000.00 + job quoted by the previous plumber. Dwight, cleaned up the horrid mess and the bill was a few hundred dollars !!! When you find a honest, capable and reasonable plumber, keep them !
I have and will continue to recommend this company of integrity and service.
Thank You Pipe Bros ~
K.N.

Bobby H.

11/24/2017

Changed to 5 stars based on customer support. Got a call the next day just wanting to make sure I was 100 percent happy with the work. Told them I was 90 percent happy, but wished the price was a little lower. They had a 50 dollar special they were running through their website and refunded me the money, even though I did not have the coupon at the time of service. Really appreciated it.

Chien S.

04/06/2014 12:00:00 SA

Steve at pipe bro has great service! pipe bro was the only company I found opens on Saturday. it was emergency, the earthquake broke my water heater pipe with leaking everywhere in my garage.. But since it was on the weekend and he couldn't replace the whole water heater until the following Monday... so he fixed the leaking temporary for the weekend.. also I told him other water problems I have around the house and he suggested fix it all at once.. so on Monday he came really early and wow it was very professionally done.. everything turns out prefect.. installed new water heater, fixed the sink, fixed the shower leaking, fixed water pressure.. all these was done in 4hrs.. and was all done within my budget.. I would definitely call Steve for any water issue with my house, he is expert that I can trust at reasonable price and he opens even on weekend.

Melissa R.

5/28/2016

Friendly kind and do amazing work not to mention with my schedule they worked with new and my family. Thank Pipe Bros

Kevin S.

4/25/2016

They do not honor their Yelp deals! I asked them about their Yelp deal and I blatantly see him add 50$ to the total costs of the repair to offset the Yelp deal. And to add on to that I called another plumbing service for their quota on the same job Pipe Bro's were going to do and the other service gave an estimate of $200 cheaper. Looks like a service trying to take advantage of a home owner.

Monica S.

12/04/2014 12:00:00 SA

First time ever using a plumber. Was SO nervous about getting swindled for $$$$$, but my experience with this company was awesome!! Not only were they friendly and professional, but they were up front about pricing, giving me an estimated range right away.

Steve was very knowledgeable and walked me through the whole process, that was SO reassuring because I didn't know what to expect. Juan was the technician that came to do the work, he was done within about 30 min, overall great experience. THANK YOU PIPE BROS PLUMBERS!!!

nancy M.

11/13/2018

Yesterday afternoon I was unpleasantly surprised to discover a leak outside in the pressure valve. I checked out Yelp and called Pipe Bros. They were able to come to my house within an hour! Christian diagnosed the problem, went to buy the needed parts (because my house is very old, the parts had to be replaced rather than fixed), and made the repair. He answered my questions about this job and other questions I had about landscaping and irrigation I'm going to do soon. All this and a reasonable price! I was very pleased with everything about this company. I had never heard of them before but I will definitely recommend them to friends and use them myself for any future plumbing jobs.

Nancy H.

8/22/2019

I have called PipeBros Plumbing 2 times for service. They are prompt n dependable
Evelyn is on top of everything, service is
great. Titus one of the plumber's fixed my
problem quick, price was great. I highly recommend this company, I know who to call for honesty n good prices, thank u for your service.

Brittany H.

09/05/2014 12:00:00 SA

These guys are great! I called and they got back to me with in the hour on a Friday night. They then told me they could fit me in and were totally willing to work around our schedule. Both polite and professional.

Chris S.

06/01/2017 12:00:00 SA

Excellent service and professional attitude. Really impressed that they came out to unclog a drain on the same day, making the call in the late evening! Don't see that very often. The price was good, the work was great. Will definitely use again and recommend.

Ani K.

4/29/2016

Quick service, needed emergency service for our garbage disposal. Professional and kind, glad I was able to find them!

Jon L.

11/29/2017

Dwight was very knowledgeable & honest, especially came on a Sunday afternoon right after Thanksgiving. He quickly identified the problem and repaired due to their honest way of making a living & expert knowledge & use of their tools.

I definitely recommend them to anyone who has plumbing issues. Also, they are easy to communicate over the phone and come on time.

Patricia D.

10/06/2018 12:00:00 SA

Interesting update by owner considering he was the one who acted in the manner posted. Unfortunately another example of why I gave this company a negative review. My posting is a factual account of my interactions with this company.

Geri K.

9/27/2018

We had an area of drywall that was wet and drywall particles falling on the floor of our garage. When we touched the area on the ceiling it had a dampness to it. Pipe Bros came and cut a small hole and discovered a small leak coming from the upstairs shower faucets and spout. The technician knew right away that the small gaps in caulking in the shower was causing the water to leak down into the garage. He caulked around the spout and faucets. Job well done! They weren't trying to sell me on anything else that we didn't need. He was very honest and the house call fee was applied to the balance for him to complete the job. I would use Pipe Bros. again. Reliable, honest, and great communication skills in the technician that came out. We're happy with a job well done without the overpricing. Ask for Titus! He was excellent!

Serena S.

9/19/2018

Excellent fast and efficient service. Titus was awesome - on time, knew his stuff. One of our issues was a simple loose fitting, and that repair was done in 30 seconds. I always expect the worst, but I never expected such honesty and candor.A lot of anxiety was spared right there. The other repairs were quickly assessed and fixed.

UPDATE: We called Pipe Bros to check our water regulator, and again requested Titus. They are super kind and accommodating, which I appreciate. Titus came out, gave us a fair estimate and out of curiosity, I asked whether we had an automatic gas shut off. My mother had concerns we were due for an earthquake (she was right), and I had just assumed we had an automatic shut off b/c our house is only about 20 years old. Turns out we didn't, and what do you know? Titus knew how to fix that, too! He gave us a great estimate, got all the necessary parts and brought our gas system up to modern standards. He took the time to explain how it works in case if an earthquake, what to look for and how to get everything going again if it does have to shut itself off. We are feeling very fortunate to have found such a great company and a plumber we can trust to help us with ongoing maintenance work. Such a relief!

Arom S.

6/15/2017

Titus was prompt and efficient. He handled a block in my drain and quickly adjusted the plunger for easier operation. Very satisfied customer.

Tina S.

8/14/2020

I had a few plumbing and adjustment issues in the house for a long time, Pipe Bros showed up and fixed ALL of the issues promptly. I recommend this company to everyone, their prices are reasonable and their service is awesome! Thank you Pipe Bros.

Johnny G.

09/12/2018 12:00:00 SA

Was very happy with Titus our plumber! Was prompt friendly and informative about the work that needed to be done on some old piping that had been neglected for to long. Had anxiety after told and showed what the problems were but after work was done everything was up and running looking good and Titus was kind enough to clean up the work. Now able to sleep a lot better! Thx Titus! P.s. I thought I got great deal for work done. Hope to see you next time we need help!

Dave T.

2/13/2018

I live in Orange County and called a local plumbing service that had great ratings (Efficient Plumbing). They made an appointment for us to repair a faulty shower valve in our kids bathroom. They must have a partnership with Pipe Bros because Titus came (and was in good communications with their dispatch) and repaired the faulty cartridge. He was professional and friendly. We appreciate how he verified the issue before going to get the proper parts for the fixture. He tested everything and ensured everything was clean before heading out. I thought the price for the repair was fair and appreciated his punctuality. Overall a great experience...thanks Pipe Bros!

Steven S.

06/03/2017 12:00:00 SA

Good guys. I called them to have some roots removed from a broken pipe. They show up on time and are nice guys. Not too expensive either.

Loreta S.

06/06/2016 12:00:00 SA

This place is amazing. the price is very fair. the service is excellent. I will recommend it to all my friends and family. I will definitely use them again.

Kimberley C.

07/03/2017 12:00:00 SA

Hector came out and fixed our bathroom faucet. He was very friendly and completed the job in a timely manner. Would recommend.

Irene H.

4/17/2017

Dwight has worked on the plumbing for our home on numerous occasions regardless of where he is employed. He is knowledgeable in the field and could always answer questions we had. He is thorough and does a good job every time we called for service. Dwight is reliable and shows up on time for the job. We would continue to use his service when needed.

Brian R.

02/06/2015 12:00:00 SA

Steve was great and helped my Neighbor out. I tried to do it myself, and its not easy if you don't have the right tools. Well Steve and Anthony do. they made it out and took care of the repairs and were courteous and friendly. they keeped to the time frame and when there was a delay from the job before us, they called promptly to inform me they would be a little late. I liked that. Great local Plumbing service if you need it. reasonable pricing to.

J W.

5/13/2019

I called Pipe Bros with a leak in my wall. They sent a plumber out the same day to do leak detection and they were able to repair it the same day. The rates were very reasonable considering it was an emergency situation, and they were very courteous and respectful of my home. Defintiely would call again.

Riza A.

9/25/2013

Great service and positive attitude which lately is seldom found from the two men that showed up today to fix our water heater leak. They were able to negotiate a good and fair price and we will definitely use them again in the future. I highly recommend their service for your plumbing needs.

David A.

7/31/2018

Great, courteous and professional service. Needed last part of a kitchen remodel plumbed and they got it done fast! Great work from Titus.

Noreen E.

4/17/2020

After posting my initial review of Pipe Brothers, I was called by the owner who apologized and offered to make things right by taking my payment down $66. Because of this, I am now giving Pipe Brothers five stars for total customer service and guaranteed satisfaction.

Kristine M.

11/14/2020

Titus was awesome! This company is very friendly and efficient. Would highly recommend.

Ramiro R.

9/29/2016

I called Pipe Bros to get an estimate on replacing a water heater on a condo in Pasadena that I had for sale. They were quick at giving an estimate and their prices were fair. Highly recommend them!

Kyle M.

11/15/2017

Got the work done quickly and correctly. Very professional and clean! The final price was even a little cheaper than quoted. Titus did a great job!

Lamar M.

4/25/2014

Steve and Steve came out and did a good job on fixing an old water heater pipe. I need to replace it but they were able to the rusted pipes from leaking. The job took a little longer than expected but after two days no problems with leaks. The quote was a little more but more work needed to be done, so this was understandable. Pricing was reasonable. They are worth calling!

Jennifer Lynn G.

8/13/2014

Our bathroom tub had a leak due to old plumbing. We called Pipe Bros to take a look. Not only was Steve professional but very quick. Pipe bros were fair with pricing after we checked around. I would highly recommend them to anyone looking for plumbing problems. Thank you

Chris P.

4/28/2016

The plumbers here are friggin amazing!! Titus has come out to our house twice for bathroom issues and has seriously displayed the best customer service I have ever seen! I will never use another plumbing company again!

Sincerly,

San Gabriel customer with toilet issues :)

Jericko O.

06/01/2017 12:00:00 SA

Overall good service,

They were very kind and worked fast. Since my food disposal unit was broken, after fixing it the worker gave me tips on how to avoid breaking it again and what to do If it breaks. I definitely recommend using pipe bros.

Felix L.

5/21/2016

A+ for finding the problem and completing the work;
C- for timeliness;
D for estimating (50% increase in the bid price when they got to the job site);
A for friendliness of the estimator but
F for the friendliness of the crew;
F for communication; and
D for cleaning up after themselves.
Bottom line: if you are not in a hurry, do not care about them showing up on time or finishing within the time frame they estimated, do not care if the price is way higher than you were told, do not care if the workers communicate with you, and do not mind cleaning up after them, these guys will do what they say and do it well. For everyone else, keep looking.

Argishd P.

07/03/2014 12:00:00 SA

This review is a little overdue but well deserved. We had a crack in our pipes and needed some plumbing done. It was a long weekend and I was calling around asking for anyone to show up and help. I posted a status on social media, and a friend referred me to pipe bros.

I was so trilled with their service and ability to come out an take care of business on a long weekend. We were having a BBQ and well, we needed our plumbing to work for our guests.

The owner is this nice guy who came out and gave me an estimate and asked how I heard of their company. I told him a friend referred me and to my surprise, he was so trilled about the word of mouth advertising that he slapped off a few dollars to help with my cost of repairs.

The work got done just like he said it would and within the estimate. I hate when people give you an estimate and go way over budget/time. The guy was so nice that I even invited him and his wife to my BBQ (they had other plans)!

Why 5 stars? I hardly ever give 5 stars but this guy deserved it. 1) when I called and left a message I got a quick return call, 2) came by right away to look at the work, 3) got it done in great time, and 4) reasonable pricing! I saved his contact info for future plumbing needs! You can't go wrong with this guys work!

Henry H.

06/05/2018 12:00:00 SA

Titus was awesome. He showed up on time and very professional. He explained everything in details and got the job done in under an hour. Highly recommended.

Jenna K.

10/24/2018

Amazing! We called because we need a toilet replaced, the threw more at the plumber when he arrived. He did it all with aplomb! They were super prompt with communication, flexible and Titus did great work. Thank you, everyone at Pipe Bros!

Jason B.

12/12/2017 12:00:00 SA

Titus, was on time, professional, fixed our toilet quickly and was affordable. I am very pleased with the service and will use them in the future. Thank you!

Leslie M.

4/28/2016

The man they sent out took his time and did a good job addressing my problem. Issue is, I had a plumbing problem before they came that had been taken care of by another plumber. I called them for a new issue ( cuz I couldn't find other ppls phone #) and they took care of it- but old issue came back and a new one cropped up! So I got 2 things fixed and now I need 2 more- one that was already fixed and something new that started once they left! :(

Brian B.

12/11/2017 12:00:00 SA

Titus came to our house on time and fixed a leak in our pipe in less than an hour. I was very happy with his work and he was very helpful.

A A.

07/01/2014 12:00:00 SA

Great pluming service! They are so efficient friendly and for sure get the job done! I would definitely use them again with any pluming issues I have.

S N.

9/18/2022

I contacted pipe Bros after I noticed our water heater was leaking in the garage. Titus came out and diagnosed the problem. Our water heater was under warranty so they ordered the parts needed and had them sent to my house. They came back once the parts arrived and installed them.

Titus was very friendly and I would definitely use this company again if I had a plumbing problem.

Sashur R.

01/08/2019 12:00:00 SA

I am so impressed with the guy who came out today. Over a year ago we had another plumber come and pipe bros was able to show me the hacky short cuts this guy took and then fixed them. He properly replaced the pipe that was leaking, he caulked the counter and sink where water was leaking and causing the wood to rot, and he used metal pieces to strengthen the wood areas and keep our faucet stable. He was quick, efficient, clean, and very respectful. We will definitely call pipe pros for any future plumbing issues.

Jian H.

06/05/2017 12:00:00 SA

Today Pipe Bros came and very good service, 10 minutes fix my problem, good and the price is good, I want to give some tips but the man refused, it was so good

Carri m.

2/20/2017

Call this company for all your plumbing needs!!! Christian was on time and such a pleasure to meet. He got the job done and was very pleasant to talk to. Wonderful company and people, I highly recommend!

Judy P.

6/14/2015

My kitchen sink had a bad smell coming out of it and it kept getting flooded with nasty water whenever I would turn the waste disposal on. Pipe Bros came out and fixed it no problem. They were really professional and very reasonable for what they charged me. I will definitely call them again if I have any future problems. Thanks Pipe Bros!

Jasmine T.

07/01/2014 12:00:00 SA

Great company and great service! My problem was fixed right away. The technician understood the issue and explained what needed to be done. Great prices too!

Leila H.

7/18/2018

Christian and staff were very professional and courteous. I appreciated the call ahead for arrival time and their politeness throughout the whole job. I would recommend them for your plumbing needs!

Chelsea S.

07/06/2021 12:00:00 SA

We woke up to a leak in the supply line to the water heater this morning. We reached out around 8:30am, and by 10am Titus was here where he immediately diagnosed the problem, and he was done and gone by 12pm. Totally great and reliable, and problem solved! Will keep these guys in mind, if there is a next time! Even more appreciated was that he was on time, and Evelin stayed in touch with me while we waited for him. Thank you!

Lisa C.

11/05/2018 12:00:00 SA

We had a bathroom emergency and Titus from Pipe Brothers saved the day!!!! He got here quick and took care of the problem. I can't thank Pipe Brothers enough! If you are having an emergency look no further than Pipe Brothers. You won't regret it and you will be grateful you called.

Rachel C.

11/15/2014

I called Pipe Bros. and they were able to come out quickly and complete the work efficiently. Steve was very honest and helpful. He explained everything he was doing and had a great personality. I would definitely use them again!

Tim C.

11/04/2019 12:00:00 SA

Yesterday, I had problems connecting with this company and wrote a negative review. The communication problem was like something out of the Twilight Zone. Somehow, my call to Pipe Brothers was received by Rescue Rooter. This caused all kinds of confusion, with multiple calls telling me someone would be out between 2 and 4 p.m. another that someone would be out between 4 and 6 and, finally, a call from Rescue Rooter that they couldn't make that evening.

Today, as promised by Pipe Brothers, one of their technicians, Dave came out and patiently dealt with a seeming minor job that became a major job. In the process of working in cramped conditions with ancient plumbing, he was patient, courteous and thorough.

I can highly recommend Pipe Brothers.

Tim Callahan

Ally P.

1/28/2018

They bought out my previous plumbing company that I used...tried to give them a chance and found that I was charged $49 for ME to tell them what the problem is and how to fix it. They could not figure it out on their own! Then they had to call their instructor for further guidance. Yep-not a chance I let them work on my home. Found a more reliable plumber that isn't a huge run of the mill workers.

Greg B.

1/29/2017

I called Pipe Bros with a water heater leak and Stacey answered and she was just wonderful. She had a plumber come out the same day to repair my water heater leak. The plumber also cleaned my shower drain since it's been draining slow. The service was great and the plumber also checked my water pressure. Great professional and affordable plumbing service. Will recommend them to everyone I know. Thanks Pipe Bros for being there when I was in need on a short notice!!

Christie G.

10/04/2017 12:00:00 SA

If I ever need more work done I will use Pipe Bros! I am having some extensive plumbing work done at my house and I needed a third party to look at the work to make sure it was being done correctly. We called and Steve (owner) came out the same day. Spent a good amount of time looking at the work and explaining things to me. He told me what to look for and discuss with my current company and although I originally wanted him to camera the line to check things out he told me not to pay him to do it .... the company that I am already paying should do it for me for free and if I wanted him to look at it he would. Wow! You can't find honest service like that anymore. Most contractors will take all the money you will give them. On top of that he would only accept gas money for a house call. What a great company!

F M.

8/26/2017

Clogged Kitchen Sink -

Kevin from Pipe Bros was prompt and on schedule, very polite and listened to what the issue was. Within minutes of his arrival, he explained what was needed to be done and clearly outlined the cost in advanced. Everything was agreeable and he went to work. He was a gentleman and pleasure to work with during his service visit. Once done, he cleaned up and all was back in order.

Having a clogged kitchen sink, clogged well past the p-traps toward the main drain to the street, is frustrating as it pretty much kills any real form of preparing meals and more so cleaning up after them. Within about 30 minutes, he snaked the drain clean, and solved the problem.

Thank you Kevin!

Frank

Roanna V.

7/13/2017

Pipe Bros are professional plumbers. They answer the phone (unlike some other plumbers), made an appointment within 2 days, and call to update you 1/2 hour before arrival. Hector quickly diagnosed the problem with the leaky kitchen sink and gave me a good estimate for the cost of the repair.

Timothy G.

12/20/2018

I really appreciate pipe bros being helpful on checking up a leaking water heater. One of the pipes was leaking and the one wasn't. I was given an option to replace one leaking pipe or both. The maintenance cost is fair and acceptable to me.
I also asked about getting a tankless water heater and was provided pros and cons of using tankless water heater. I am very satisfied with their maintenance service and knowledge.

Jennifer Y.

11/25/2013

Knowledgeable, fast and easy , acceptable price, friendly service. I definitely recommend them for next plumbing services.

Marc S.

6/13/2016

Needed them on a Sunday and Christan did a great and didn't gouge me. We had a major leak in the wall. Cleaned up very nicely. Very professional. I'm currently giving them more work.

Cynthia Z.

3/15/2021

No multi-unit building insurance and high priced quote for the repair. Found another company who has the insurance and was significantly cheaper.
Response to the owner: Btw, apartment isn't commercial building, but yes I did find another company who had full liability insurance for working on apartments and 3X cheaper. I even mentioned I have hot water shutoff within the apartment. And please see the exact wording of your quote, no mentioning on 'replacing the whole thing' at all. And when I mentioned the price was too high, there was absolutely no response until I posted an review.

Angel B.

06/11/2014 12:00:00 SA

This company did a great job for my house. They were willing to make the commute to it, seemed very nice and professional, but mostly did a great job without gouging me. Thank you

Yvette P.

01/02/2018 12:00:00 SA

We called Pipe Bros yesterday morning because we had a leak in our ceiling and had to shut our water off. Christian came out later that morning and determined the source of the leak and quickly fixed it. We had our water back on within the afternoon. He was very professional and very knowledgeable. We will definitely be calling Pipe Bros again!

Jon A.

7/18/2017

Hector saved me in a time of need. Kitchen sink was backed up and they were able to come the same day. Really great service, good communication and fixed the problem. I will not hesitate to contact these guys again in the future.

Lisa T.

11/02/2018 12:00:00 SA

Christian showed up on time to replace a giant 75-gallon hot water heater in our basement. He did a great job and I had him come back the next day to flush out our instant hot water heater in the guest house. I'll definitely call Pipe Bros. for future needs.

Marie B.

9/20/2016

Several days ago I began to experience a homeowners; nightmare [water coming through downstairs light fixtures for an upstairs leak] which unfolded over several days. The technician Steve sent out was Christian who, over the course of several days, made things easier for me.

I appreciated that Christian told me up front about costs and, because I had to take time off work, he made sure to call me ahead and assure me he was on his way. The work was done in the shortest time possible, no delays with no hidden costs.

When I need a plumber again, I will be calling Pipe Bros. Thanks for being there!

Frank S.

06/09/2016 12:00:00 SA

Great company, amazing service, knowledgeable staff and at a competitive price! What more can I say, I would definitely recommend these guys to friends or family for business and that says a lot. The job was done right the first time and that's what we really needed.

Michael B.

9/20/2017

I called Pipe Bros because my kitchen sink was clogged and water backed up. I received same day service backed up with great customer service. Titus and Joseph showed up on time with great service aptitude. They cleared up the clog. Answered all my questions and provided great advice to avoid this issue from reoccurring. Thank you! Keep up the great work.

Alison K.

6/19/2018

They were able to help me install a kitchen faucet on very short notice. Evelyn is extremely helpful and really worked hard to correct an initial misunderstanding. Very professional company!

Beverly C.

02/05/2020 12:00:00 SA

Every time I've used Pipe Brothers they have been able to come out and resolve the problem quickly. And both the office and plumber have been very friendly!

Vahe M.

07/01/2014 12:00:00 SA

Just purchased a new property and was having a lot of plumbing issues. I came across pipe bros and decided to have them come out and fix the problems. They were very fast, efficient, and did a great job. The tech explained exactly what needed to be done, and I am extremely happy with the service. I will be using this company again in the future if I have any plumbing issues. Thanks for your hard work!!!

Susan S.

8/19/2014

My shower was not givng out hot water. Originally I called a plumber company I know, and the person told me that the pipes are probably plugged and I would need to knock out the walls to look at the pipes.
I looked up the problem on internet, and it seemed more lik a shower valve problem. Then I googled the Pasadena area and found Pipe Bros on Yelp.
Steve came out to fix the problem. It turned out that the shower cartridge and rubber were the problems that prevented hot water from mixing with cold water. Our cartridge from the Moen shower was extremely difficult to remove. Steve put 110% effort into the job. Once the cartridge was removed, he went to get new parts and put them in efficiently and quickly. I would definitely recommend Steve to my friends and family. He was professional, diligent, friendly, and easy to communicate with.

Andrew H.

3/17/2017

Had to replace a gas valve for my dryer. Called a few places but no one picked up. Finally, I called Pipe Bros and they had Titus come in the very next day. Professional, on time, and got the job done fast. Would definitely recommend to anyone.

Pauline K.

10/25/2018

I called Pipe Bros after seeing what great reviews they have and I'm so glad I did! Steve answered the phone and was very friendly and helpful. He was able to make me a same day appointment to get my water heater looked at after it went out. Titus came to my house an hour later and was able to repair my water heater and I had my hot water back on before dinner time! I was so happy with the fast and friendly service from start to finish. I will definitely be calling Pipe a Bros again!

Jennifer F.

4/28/2014

I decided to call Pipe Bros after Roto Rooter claimed that by putting a clean out that my sinks wouldn't get backed up anymore, paid a big amount for a job that would help but not the case a couple months later sinks backed up. Called Pipe Bros spoke to STEVE he came over told me exactly what the problem was and gave me alternatives for meantime while I put money away to replace my pipes. Steve was very professional and courteous and fast at his job at hand he got the sinks cleared in a matter of minutes. Very happy with job would recommend them to friends and family. I will keep there number handy this a company who appreciate each customer and appreciate their business will only call them for my plumbing needs. Thank You once again Pipe Bros and Steve.

Jae K.

10/20/2016

Titus arrived on time, was clean and dressed professionally, not dirty. Even his shoes were clean so I didn't mind him walking into my house. After a quick estimate, he began his work and finished quickly. After double checking his work, he cleaned up and I was happy. I'd use them again and would recommend

Nicole H.

02/04/2015 12:00:00 SA

Steve was really great! Showed up early & fixed our leaking sink in no time at all. He even greeted our crazy barking dog with a smile! Will definitely use again.

Annie C.

01/05/2018 12:00:00 SA

We have had several small leaks in the past 6 months. The first time we used Efficient Plumbing. They were great. The next time they weren't immediately available so we went w/ another plumbing contractor. To say the second group were the three stooges would be putting it mildly. Now with another leak we went back to Efficient Plumbing and worked with their recent acquisition (partnership?) Pipe Bros. Titus was on time, he quickly identified the issues and got to work. He was SOOOO tidy in cutting open the dry wall (the last guys made a huge mess). He communicated options and costs at every step of the way.
Calling a plumber when you don't know the extent of you problem is always concerning. You can rest assured you won't be ripped off with this organization - and TITUS!

Danny D.

06/11/2014 12:00:00 SA

My shower faucet was leaking and the drain was backing up so I went on Yelp and found Pipe Bros. Steve arrived within 2 hours, snaked the drain, tightened the handle on the shower faucet and my problems were solved! I was super excited to get both problems solved in 1 shot. Thanks Pipe Bros!

Abraham M.

04/08/2017 12:00:00 SA

Pipe bros. always comes through when I need plumbing support. Their customer service and work is great! I highly recommend them for your plumbing needs!

Katherine B.

07/05/2014 12:00:00 SA

Great plumbing service!! Pipe bros are so professional and always do a quality job! Prices are affordable but the service is by far the best part about them. Can't say enough... Professional work and great friendly employees!

Ani M.

06/04/2016 12:00:00 SA

Awesome service! Couldn't be happier with their work. First time I didn't have to call in a second plumber to fix what the first one couldn't...

Nicole T.

6/22/2017

Steve from Pipe Bros was fantastic! He managed to fit me in last minute and explained everything that he did and found in a way I could understand. He was very professional and courteous. I will be sure to use them again for my next job.

Stef M.

12/18/2017

Pipe brothers owner steve was awsome and very honest. He made us right when an issue occured with an ex employee if theirs. Steve sent out titus and he fixed eveeytvjbg to par for us. Evilin at the front desk was so sweet and helpful schdulej our appts.

Allen A.

09/12/2016 12:00:00 SA

Great service! Very respectful, straightforward, and enjoyable to work with. Highly recommend for everyone!

Sos P.

7/16/2014

Great plumbing company! Very professional, accurate and on time! The good part is they have the right knowledge of the business and they get it done fast! i definitely recommend Pipe bros to anyone that has plumbing issues! Great prices as well!

Stan W.

06/12/2019 12:00:00 SA

I had one of those stressful days where I discovered flooding in my basement the day before I was about to travel out of town for a couple of days. I called Pipe Bros for an emergency same day appointment and explained the situation; they were very kind about the situation and set up an appointment later that afternoon. Christian came out within the two-hour appointment window and promptly figured out the issue with the flooding. He was very professional and nice as well; he was explaining everything as he went along. Christian also was super honest about the issue and didn't try to offer services that I didn't need, which I really appreciated. Seriously, this a great company and I highly recommend them if you have a plumbing issue. I will definitely be using their services in the future!

Christina C.

6/14/2015

This place is a total ripoff. Do not waste your time. UNLESS YOU WANT TO THROW AWAY MONEY!! We called Steve in an emergency as I had water leaking out of the side of my home after my plumber who we normally use told me is was beyond what he could fix and the problem was in my slab. I explained the situation to Steve and he sent a tech the following day. His tech thought that the the tub waste and overflow assembly was the MAIN issue and we agreed to the work even after my husband told him we were more concerned that we had a slab leak as my original plumber suggested but the tech assured us that he was sure that the tub waste and overflow was very likely the problem and we should repair that first before he continued. After the work was done and $ 1,000.00 dollars later the situation was not fixed and I was quoted over $ 1,700.00 dollars for additional repairs for a slab leak. It was late in the day and the tech would have no choice but to return the following week because we could not schedule the time off work until then. So i figured I should go ahead and get a second opinion in the interim. We called a leak detection specialist and they were surprised that the tub waste and overflow would be suggested to be repaired first as it was very apparent that we had a slab leak and a very complicated situation with multiple problems as my home is older. It was important to locate the leak first, mainly because the whole scope of work will depended on if it was a water pipe or drain pipe leak or possibly both. Also, very possible that the leak could be located under the slab that our fiberglass shower/tub enclosure sits and since that cant be patched repaired, we would have to remove the whole thing, hence lose all that work we just had done. So I asked if the parts could be salvaged and possible reused since we assumed it was quite pricey and we were told me the parts run about $ 250-$275. We were so frustrated and did not know who to believe so I called to get a third opinion and was told almost the exact same thing. Sadly, we never asked for an itemized invoice from Pipe Bros and went his his contract pricing. (YES- totally our fault for being naive and trusting). I called Steve immediately to go over my pricing and breakdown of what we were charged. I asked him to please review with his tech and call me and hopefully we can negotiate on the price because we felt we were overcharged and that my plumbing situation as a whole was handled wrong and possible costing me more money because we would lose all the work we just paid for. At that time, I was just hoping he would offer me a reduction of $100-200. Steve said he would get back to me and when he did, he confirmed my fear $575.00 for labor and parts for the tub waste and over flow assembly, $ 148.00 dollars for access (he explained to me the point of entry was small!?!?!? is'nt it for almost all plumbing jobs we had no idea this was a labor charge thought it was a part) and $ 275.00 to cut my copper water line that needed to be removed to do the work and a $ 49.95 service call fee. SO close to $ 600.00 dollars worth of labor for a little over 2 hours of work!!!! He gracelessly offered to refund me $ 49.95 for the service call fee. He then offered to reduce our quote for additional repairs by $400.00 and not charge me again the $ 148.00 poor access charge and the or $ 275.00 for cutting my copper water line. REALLY?!?! Shouldn't of that already have been the case?!?!? Today, (after paying for a leak detection test, sadly what I wish we would of done in the first place ) My problem is far more advanced than even Pipe bros anticipated and my shower enclosure needs to be removed. I call Steve again this time to demand a partial refund and He had the nerve to tell me that it was my fault for not shopping his price before I agreed to it and I should have done my homework!!! In an emergency situation with water coming out of the side of my house, I really didn't have time to shop around, it is not like he was doing cosmetic work for me! Basically, it was my fault for trusting him. He has a signed contract which he continues to throw in my face so he is sure my credit card company will move forward with processing the charge. Total CROOKS. Avoid them at all costs!!!

Jeff T.

9/22/2016

My water heater just stopped working. I went here on Yelp to look for a plumber with good reviews to come out. Glad I called Pipe Bros. Dwight and his co worker came out in the morning to asses damage and called to let me know I needed a new one. They came out later in the same day to install new water heater. Great service. Dwight was very professional and knew his stuff. Also replaced regulator as mine was not working properly. Stayed until job was completed and never complained or charged extra. I will recommend Dwight and Pipe Bros. to anyone I know who is in need of an honest plumbing service. Great job.

Christen L.

10/22/2016

Our household had a plumbing emergency with our shower cartridge being stuck. We had called another plumber previously who wanted to charge us $280 an hour because it was an emergency. They claimed they had to cut a hole into our bathroom wall and replace the entire valve which would have been a 4 hour job.

Christian from the Pipe Bros fixed the problem within 20 minutes without having to do any invasive work whatsoever. My family really appreciated the honesty which is truly rare these days.

Tyler T.

07/01/2017 12:00:00 SA

Hector was prompt and knowledgeable. Came out on a holiday weekend too. Great service.

Jerry B.

8/22/2015

I had discovered an old/ broken and effing leaking water pressure regulator today, these guys came out fast on a Saturday and fixed/replaced it. Everything works now. I can now flush my toilet without having to turn on and off the water main. Thank you Steve and Mr. Albert Guzman. Will definitely go to them again for further problems. Prices were fair, they were nice and respectful, and the service was top notch. Hell yeah.

Jasmin S.

1/20/2017

I have used Pipe Brothers several times for unexpected plumbing issues and I have been 100% happy each time. Christian is kind, knowledgeable and explains everything that he's doing while he's doing it. Plumbing issues are no fun but Pipe Brothers make things as seamless as possible. They are professional and responsive. I'm happy to give them my business.

Eric H.

05/08/2019 12:00:00 SA

Pipe bros is a life saver. The water coming out of my faucet would not stop running. Luckily I talked everything over with Steve and he sent someone out the same day. I was given an appointment window and they showed up right on time. The plumber was so courteous and the customer service was great. Thank you !

Cece N.

1/16/2014

Decided to try their company based on reviews on Yelp. So glad we did! Steve was very professional, reasonably priced, and completed the work in no time at all! Not to mention he was very responsive and prompt to our initial website inquiry and was here in less than 2 hours. He was very detailed and explained the entire procedure with our hot water issue and piping in the shower/tub before he started the work. We definitely will use them again for any future plumbing. Ask for Steve, he was very personable and professional.

Brian F.

05/10/2019 12:00:00 SA

I called pipe bros for a clogged shower. Evelin sent someone out the very next day and gave me a 2 hour arrival window. The price was fair and the plumber was very knowledgeable. Highly recommend.

Juliette A.

6/29/2017

Great fast service!!! Highly recommended using this company.
This is my second time using this company and they were quick efficient and respectful! I will be recommending them to my friends and family.

Mimi D.

12/03/2018 12:00:00 SA

Reached out to them one afternoon and they were able to get out the very next day. Easy to communicate with and coordinate arrival. They provided a two hour time block and narrowed it down as they were able to more accurately provide arrival time.

Awesome that they promote being pet friendly, though they don't promote being child friendly haha.. made me wish I had a pet so they could be friendly to it.

They showed up at the arranged time and no creep factor at all. Christian and his partner were courteous without being intrusive. Sad that it seems so rare to get any kind of in-home service without the concern of being unsafe. They took about 15-20 min to evaluate all of the things we needed and provided estimates for repair or replacement for each. They don't have a showroom but they described the replacement products to us and Christian went to retrieve them while his partner worked on removing and prepping everything at the house. Within hours we had replaced everything and it's been groovy ever since!

There's a 50$ inspection fee pre-payment that can get credited towards any service that you proceed with. The repairs and replacement estimates didn't seem unreasonable. Now I can go back to doing dishes without worrying about anything. Woohoo.

Peter T.

5/27/2016

Amazing service & prices! I'm glad I found pipe bros because I don't have to shop around for a plumber anymore. The job they did was very clean and thorough. If you need plumbing service, pipe bros is the best choice!

Michelle M.

8/31/2018

Great and professional. Titus was on time he gave me a good quote, we went over different options and he was very understanding. Came back the next business day and got the job done quickly and cleaned up his work very nicely. Would definitely use them again.

Dan N.

11/11/2016 12:00:00 SA

I've used Pipe Bros twice and both experiences were beyond satisfactory.
Punctual. Professional. Clean. Fair.

Sarah H.

4/19/2017

This company is amazing. I called the other day and Titus was at my house within 2 hours! He helped fix my garbage disposal, a shower head, and a toilet. Titus was polite, tidy, and very helpful with answering my questions. I will recommend Pipe Bros to all my friends and family.

Marcie C.

2/15/2014

Steve from Pipe Bros. came out within an hour of us calling. He worked hard and was fast with his work. He was very thorough and did a great job at cleaning out roots that were clogging our toilet and tub. Will definitely call on them again!

Julius T.

11/18/2013

Here's another excellent review for Pipe Bros and Jason. We had a clog in our sewage pipe and Jason showed up on the exact time he said he would. He was very professional and had excellent knowledge of the issue. He was able to analyze and fix the issue within the hour. Great price and quality customer service. I recommend Pipe Bros for your plumbing needs.

Justin K.

06/09/2016 12:00:00 SA

I had a leaking pipe issue that was doing damage to my wall. I stumbled upon pipe bros after calling several places. These guys were the friendliest with the best price. They came and fixed the problem very quickly. I was very impressed by there customer service. I will be recomending them to all of my friends. Thanks again.

Sharon B.

6/29/2017

You guys rock!! I called at 9 am, by 10:15 my toilet was back up and running. Prompt, courteous service and very competitive rate. And Hector took great care to leave my bathroom just as he found it. A+++. Won't hesitate to contact you all again for plumbing help in Pasadena!!

Ani M.

06/03/2016 12:00:00 SA

Amazing and knowledgeable staff. They were quick to respond and explained things to us each step of the way. Thanks again for taking care of our laundry room disaster and running a through check throughout.

Sophia L.

04/05/2017 12:00:00 SA

I was in need of a plumber because I had suspected a water leak due to a faint foul smell. I called and schedule an appointment and they sent me Titus the next day. Upon meeting him, I think he is quite nice and seems to be very knowledgeable. He went into the tight crawl space and realized it was indeed a couple of leaking pipes. He end up fixing the leaking pipes and now no more smell or water leaking in the crawl space. I would recommend Titus because he gets the job done! Thank you.

E M.

6/22/2014

A couple days ago I had a water heater leak and called Pipe Bros Plumbing in Pasadena. They came out the same day and diagnosed the problem and gave me a decent price to replace my old water heater. They installed a new water heater the same day and even disposed the old one for me! They even gave me tips on how I can get rebates through the City Water and Power since I bought an energy efficient water heater. I was very happy and satisfied with the price and level of customer service I got with this company. I will use them again in the future!

Dennis S.

10/30/2017

Finally found the Holy Grail of plumbers: guys who are honest, know their business, and are fast to the job and fast to finish. Steven, on the phone, was patient, clear, and honest. His technician Kevin came to our house in Mission Viejo within the hour Monday night after 6:00 pm, and swiftly and professionally solved our frustrating clogging problem (every shower and toilet in the house backing up for the last three days). Kevin was able to immediately and expertly answer every question I had--including questions that I did not think would be in his field of expertise. He gave me excellent advice and was able to provide instant, specific pricing on several other plumbing projects I want to pursue in the future. I highly recommend Pipe Bros for all of your plumbing needs.

Elena W.

11/25/2018

I had emergency pipe leakage at my house. These people are amazing. I called them to get a quote and see how soon they can come in. Reasonable pricing and efficient service. I have had good experience with them and would likely refer them to family and friends. Thanks Pipe Bros Plumbing!

Cristina B.

8/25/2017

Great support! Could not be happier with their job. First time I didn't have to call in another plumber to fix what the very first one couldn't...

Jacob R.

06/04/2016 12:00:00 SA

Very Swift response time, had my issues solved and fixed in a short amount of time. Reasonably priced as well, would use them in the future.

Tom T.

10/30/2018

Tito provided expert service on a very timely basis. We would certainly use him again.

Jane C.

09/09/2021 12:00:00 SA

Titus was my plumber and he was amazing. Showed up on time, was knowledgeable about what needed to happen (I had an ABS pipe that became detached), was fast, and super nice. He also helped me identify the cause of a clogged pipe and drained it.

Cost was totally reasonable (as a reference, some other quotes I got were almost 3xs what I ended up paying). Communication was excellent. Got a response to a quote request immediately. Receptionist who helped get my appt scheduled was friendly & helpful.

I am so happy that I chose Pipe Bros for the work I needed. And I highly, highly recommend them to anyone who needs to have plumbing work done.

Tim W.

12/01/2018 12:00:00 SA

I had a leak on a gas line behind the oven. Titus came out and did a thorough job. We were happy with the finished product and felt better that we used a licensed plumber.

Grace B.

1/22/2018

The response was quick and we were able to have someone come the same day. Titus (who was professional and polite) assessed our issue thoroughly. We knew we were getting the best deal for quality work. The problem is now resolved and we are very happy with their service!

Trayce W.

9/30/2017

If i have any other plumbing issues, i will definitely use pipe bros. Christian did a fantastic job, and is a very nice guy. I recommend this company if you have issues with plumbing. If they had a 10 star rating I would a rate a 12!!! Thanks again

Chris F.

04/09/2017 12:00:00 SA

Happy with their service. Had a leaking bathtub faucet replaced/fixed and 2 drains snaked in our new townhome! Tiitus did a nice job, drains run clear and no more drip as of now. I know if i have issues with their fix, or ever have other issues they'll be the ones i call! A little pricey but they on first glance do great work.

Cristy Y.

05/10/2014 12:00:00 SA

The only plumbing service that called me back on a Saturday morning and the only one willing to come over on the same day instead of making me wait til Monday. Came on time and problem fixed on the spot! Phone etiquette needs some improvement though.

Elisabeth B.

6/16/2016

Super quick response - less than 30 minutes after I called. I asked about the house visit fee, and Steve said $49 minimum but is applied towards the work. Titus showed up, tried to augur the toilet (which I had also tried) and said there seemed to be something hard stuck inside and the best thing to do would be to unseat it from the pipe and then redo the wax seal. He said it would take 45 minutes, but it only took him about 35 minutes. The only reason I'm not giving 5 stars is that I think $225 is a lot for 45 minutes worth of work. On the other hand, I didn't comparison shop, so perhaps this is reasonable.

Turns out my dog dropped a rawhide bone in the toilet. They expand when wet, but they don't dissolve, so it was a near perfect clog.

Samantha M.

03/09/2016 12:00:00 SA

Wow they saved my day!! I called this place up they came right away they were super helpful. Fantastic service thank you so much for coming through . Think I found my new plumber THANKS STEVE FOR BEING SO AWESOME

Kenya T.

09/08/2016 12:00:00 SA

I had a water heater that was leaking and I called pipe bros for plumbing service. They were able to make me an appointment the same day and replace my water heater for a very reasonable price. They did an excellent job and were very thrill and cleaned up after themselves. Their customer service was exceptional. I recommend this company to anyone around the Pasadena area

Scott L.

08/08/2019 12:00:00 SA

Pipe Bros. are amazing! Everything from initial contact with office and scheduling was super easy and convenient. Christian is a super and honest plumber who explained things clearly and in a way that did not make me feel like a schmuck. I highly recommend Pipe Bros. and will call them again in the future.

Linda W.

12/14/2017

I had an upstairs tub/shower that was leaking through the ceiling downstairs. I called Pipe Bros on a Friday afternoon and was able to get an appointment for Monday afternoon. I was given a time window of arrival between 3 pm and 5 pm. Before 3 pm the office called with an ETA of 20 minutes for the technicians arrival. Titus arrived on time. He quickly diagnosed the problem and I was given a quote. When the repair was complete the price remained the same as the quote, he cleaned up after himself, and guaranteed the repair for 90 days, but best of all no more leaking!

Dr. Darrick S.

05/01/2017 12:00:00 SA

I had an emergency yesterday, and was happy this company responded in a timely matter. They came fixed my clogged toilet in a quick matter.

Bill H.

12/15/2017

Had a water heater start to leak heavily and called Pipe Bros. Answered the call promptly and was transferred over to Steve who had me describe where I was seeing the leak and also to text over a couple of photos.

As it turned out definitely needed a new water heater (the bad news). The good news, they were able to get it delivered and installed same day. Titus (installer/plumber) arrived as scheduled and got us back up and running within a few hours.

Very prompt, clean and professional and great communication. When a need arises will definitely us again!

Kristy W.

09/06/2017 12:00:00 SA

Extremely helpful and get the work done. Recommend. They come on time and fix things neatly.

Doctor's C.

7/26/2016

We had a leak in our upstairs bathroom that dripped down into our downstairs den. I called these guys on Saturday morning, when I found the dripping water. They were amazing. The plumber they sent (Dwight) couldn't have been more polite and thorough. They also called a dry out service for me to handle the water damage. The dry out service took care of the insurance claim for me, asbestos testing, and a pack out company to move and store all of our stuff. Just from one call to Pipe Bros. It was such a blessing that they happened to be the ones who answered the phone on that Saturday morning. Oh, and the leak is fixed, along with the pressure regulator that caused the leak. Thanks, Dwight.

Bartley H.

12/06/2017 12:00:00 SA

Pipe Bros bought out our regular plumber of 17 years so we were not sure about this new company. We had two on-time service calls within as many weeks from technician Titus who was thorough and knowledgeable. The only regret is that parts were not available and he had to leave the house to purchase them at Home Depot thereby lengthening the time to complete the job which was alright because we are retired. We would recommend this company and will use them again.

Martin K.

11/21/2017

Highly recommended had a great experience. Prices were very reasonable and they did a fantastic job. If you need a plumber definately call them.

Elda P.

06/04/2016 12:00:00 SA

They saved us!!! We had a major issue with our kitchen sink and within a few hours they fixed it all up! Highly recommend them!

Reiko C.

07/08/2014 12:00:00 SA

While I had a bad experience initially, they have called to try to resolve the problem so I am changing the rating from 2 to 3.

Nick B.

12/19/2019

I have been using Pipe Bros for a couple of years now after a long (and sometimes painful) search for a reliable plumber. They are always responsive and work with my tenants' schedules to make sure the job is done and done right. If you have plumbing needs this is the company you call!

Albrecht W.

3/22/2017

Pipe Bros plumbers are reliable, honest, on-time, dependable.

The plumber came out and fixed a pinhole leak fast. The technician did a pressure reading and diagnosed other underlying issues with the piping at my house. The plumber also provided an estimate for water heater replacement and disposal of old water heater.

Pipe Bros plumbers are commendable and recommended for anyone in the area with plumbing service requirements.

Michael W.

3/18/2021

Titus did an exceptional job finding a hard to track leak in my home. The work was fast, reasonably priced, and most importantly, the leak is gone. He was also right on time, which is always appreciated when booking services. Will definitely call Pipe Bros first for plumbing needs.

Nicole L.

8/15/2019

Christian has helped me twice now and I have had a great experience during both services! He is very kind and honest about the work that needs to be done.

Ajay M.

1/25/2015

Steve is best! Had a leak under the sink that was flooding the cabinet. Steve went so far as to come right over on a Sunday! When most companies don't answer the phone, these guys raced over to fix the situation. Can't speak highly enough about Pipe Bros!

Davy P.

9/24/2016

This was the only company that was willing to come out this Friday afternoon last minute. They were quick, clean and making an appointment was fast and easy. They replaced my water heater and the price was fair.. Very friendly staff! Definitely using their service when needed.

Rel E.

5/26/2014

What can I say I've tried different plumbing services for both my home and business and this by far my favorite one. Not only do they provide great service on time but also cheap prices what more can anyone ask for. My water heater was busted and drain was in bad shape. I had a consultation first and what was described and quoted to me is exactly what happened. I can't stress what a relief it was to not to have any surprises. I can give u list of different plumbing services that promised one thing and did something totally different for much more than I was quoted. I now use pip bros for all my plumbing needs thanks guys for the great work!

Russ E.

10/15/2019

Solid job on finding the issue and fixing my toilet. This is the second time using this company and they did a professional job again. The Plumber showed up early as well.

Caskett C.

02/10/2017 12:00:00 SA

I was in a bind to get some plumbing work done quickly, as another plumbing company i had an appointment with never showed up. Anyway, long story short.....I would not recommend this company, especially, in my opinion, if you are a woman as I was quoted outrageous prices and advised work to be done that was not necessary. I did have Christian do the work that I needed done immediately (replacing all the valves in the bathrooms) but not the others. Later on, I had other plumbers come in and give me estimates and they were about 40% cheaper than what I was quoted by Pipe Brothers.

Whitney K.

08/07/2017 12:00:00 SA

Pipe Bros did a great job fixing our plumbing issues. Will definitely use them again.

Jillian F.

02/08/2018 12:00:00 SA

Titus came out on time and was extremely knowledgeable, professional and speedy. He assessed our problem with our upstairs sink and even went off to our local Home Depot for a part. His price was fair and his workmanship was excellent. We would definitely use his services again. The woman on the phone who booked us with him was also extremely pleasant. We have had some odd and very expensive plumbers in the past and were so happy to have a good experience this time!

Melissa S.

12/22/2020

Very happy with their service! We had a leak under our house and so I called Pipe Bros. They were able to come the next day. Titus came out, on time and took tons of pictures, so he could show us the 2 cracked pipes. I received my quote via email, and then received a call from Steve to go over the quote. I was able to schedule (with the very nice Evelyn) to have the work done a couple of days later. On the day that we scheduled the work, Titus was on time and got straight to work. He was able to complete the work quite quickly and left no mess. He always wore a mask and was very polite. I would absolutely recommend using Pipe Bros!

Meryl O.

05/02/2017 12:00:00 SA

A very pleasant service man came to fix a leaky problem toilet in my garage. The solution was a piece of wood to prop up the tank. So...Ok.

The service man came in to the house to write up the invoice and while he was inside I asked him about my bathroom faucet. The cold turned in a direction that was surprising to me. He explained that if it were a regular handle and not the one I had it would seem natural. This made sense to me, but we noticed the handle was loose while we were examining it and I asked if he could make it tighter. He did, and it took all of 45 seconds.

He then sat in my living room and wrote up the invoice. I was very surprised at the price but that's because I am cash poor. Haha! (love rich) He charged me $75 just to tighten the sink! I would have liked it, if he told me how many beans it was going to be at the time because it seemed like something I probably would have done myself eventually. He told me I could write a review for a discount. I don't think I would ever normally come here to mention my experience because it was really very normal and not particularly noteworthy. But since you asked...

also I'm sorry I am a day late!

UPDATE: I received a call from a supervisor one day after my review was posted and he told me he had noticed my review and wanted to make things right. I wasn't particularly in need of this. I only posted the review because they had insisted on it. He assured me that the service men are supposed to quote a price before working and he offered to refund the $75 charge for tightening the bathroom faucet handle. I thought this was very fair. He encouraged me to delete or edit my review in accordance with this refund. I have added a star because if I was quoted the price at the time, I would have been much happier.

Annie S.

5/27/2016

I had called pipe bros for plumbing service. They did a very thorough job and the customer service was great. The prices are very reasonable and competitive. I highly recommend contacting them
the next time you need a plumber/plumbing service.

Susan A.

04/12/2017 12:00:00 SA

Dwight was prompt, and not only fixed my issue but gave me some tips on avoiding the problem I had next time. Very courteous and professional. Extremely pleasant to work with.

Andrea P.

06/09/2016 12:00:00 SA

I called them after I had bad leak in my kitchen, after having issues with my last plumber I figured I'd look around and I came across pipe bros they were so quick and did such a great job fixing that leak!!!! Also at a really good price I'd go to them again and I highly recommend them!!!

kei h.

7/18/2017

Titus did a great job installing a gas valve and water heater control panel. Very well done.

L. V.

06/11/2014 12:00:00 SA

Clogged sink pipes, toilet tank problems...these are things I know how to fix (thanks Dad). But when a shower valve needed replacing, I knew to bring in a pro. I called Pipe Bros by a friends recommendation and this is why they initially stuck in mind: because she said He left my bathroom CLEANER than when he arrived!!

Steve answered the first time I called and arrived in the earlier part of the time-window he gave me. He was sincere and friendly and didnt waste time getting to work. He explained everything to me in detail before he started anything and outlined my options clearly. I felt more than comfortable having him take over. He was very respectful of the space as well, which was very appreciated.

I have pretty high standards for service people, especially in regards getting work done in a property I own, and in this case, my friends recommendation proved right. Pipe Bros did a fantastic job, was super courteous and efficient, and my new go-to.

Pauline Y.

7/18/2017

Titus came out punctually as planned. Gave me a quote on the repairs and quickly fixed my sink. I will definitely use them again.

Aiden H.

10/04/2017 12:00:00 SA

Such a disappointment. My brother called Pipe Bros yesterday to schedule a fix on a leak that is coming from our main water valve. Our city water department noticed an increase of water usage in our home and came by to check to see if any leakage was present, and to their expertise, they found one. We scheduled an appointment with Pipe Bros to have it fixed as soon as our city shuts off our water for repairs to be taken place. We called yesterday to have everything confirmed for the next day at 3 pm - 5 pm. We gave them our contact information and address and spelled every single letter and reconfirmed all numbers. We then were informed that there will be a $49 charge for their serviceman to come out to take a look and assess the situation. If we choose to go with their service, the $49 will go towards the work. We thought it was fair since we needed the work done. The next day comes and the water is finally shut off by the city and all we had to do is wait for the plumber to come by to fix it. We got a call with an unfamiliar number around 4 and as soon as we answered we did not get any response. Thinking it was the plumber, we gave a call back to that number and we did not get any response. We then called Pipe Bros, and they claimed that they have been calling us the whole day, leaving voicemails, and text messages to tell me that the plumber is having car difficulties and was not able to come to my location. I did not receive a single call, voicemail, or text message. They then repeated the number in their contacts and there was a wrong digit. I mean come on, your receptionist repeated the number back to me before she quoted me that ridiculous $49 fee for an estimate/assessment. With much frustration, I canceled the work and called another plumber through Yelp.

The owner of Pipe Bros did try to make amends and called us back after a few minutes. They even offered to waive the $49 for the estimate and offer some discount / free service. But that does not sit well with us because other plumbers we called offered us a free visit and assessment. Pipe Bros, on the other hand, locks in their potential clients by charging them $49 for estimates; that is just distasteful. I was not sure what discounts the owner wanted to offer, but we were not interested after hearing their excuses. Don't get me wrong, discounts are nice and great to have, but in this situation, it is not about saving as much as we can; it is about getting the job done. Water, electricity, and gas are the essentials in a home. Without it, it causes many inconveniences. To boil all this down, Pipe Bros did come through as promised. Calls the wrong number (we wonder if that number ever replied to let them know that they had the wrong number or if they even checked their caller I.D. to retrace our number) Not calling another plumber to come out any way to assess our situation because it might just be an easy fix, but instead completely bails on us. So next time, when deciding on a plumber, think again with Pipe Bros.

Ray R.

7/22/2017

Make a long story short: Mike Diamond was going to charge me $950 to replace an old faucet that hooks up to the washer and dryer in the garage. Hector came out and even though the faucet was old and tricky to replace, he explained that he was comfortable working on vintage plumbing and did it for $530. He was prompt and polite. I know who I'm calling every time I need an affordable/reliable plumber.

Andy S.

01/12/2018 12:00:00 SA

Steve and crew from Pipe Bros did an excellent job re-lining our sewer pipe. Root intrusion through joints of our clay sewer pipe plagued our house for years. Snaking and chemicals worked somewhat, but the frequency of clogs became intolerable.

We took repair estimates from two plumbing companies. The first did a camera inspection and concluded a pipe burst method was absolutely required with extensive driveway demolition. Steve gave me a 5% lower estimate for the same job description.

Steve and crew showed up on time. He was prepared for the pipe burst operation, but his camera inspection pointed to a less intrusive solution -- re-lining the interior of the pipe and reconstruction of the access port. Steve and crew ran into no problems, and were finished within 6 hours. (The other company had quoted this as a 3-day job.) Steve showed me camera inspections of the finished work, with a now seamless path to the city main. The work area was left clean. They even saved and re-planted an ornamental tree that had to be dug up. Actual price with within the range quoted on their original estimate.

Julian P.

4/16/2018

Last year I purchased a condo in the south part of Pasadena and I redid my kitchen completely. I noticed the kitchen sink cabinet was showing some egregious leaks even though everything was new!!! It seemed that my leak occurred anytime we were cleaning up the dishes and when the dishwasher had been run.

I called Pipe Bros after reading a ton of comments and reviews on Yelp for Licensed and Bonded Plumbers with 50+ public reviews.

Titus was dispatched today promptly during my quoted arrival and service time. Wow! I am so impressed with the service. I thought my dishwasher was leaking but Titus diagnosed a leak from my exhaust port never having been sealed properly by my kitchen contractor.

Also, a long term problem was diagnosed and prevented. My kitchen contractor had apparently done a really poor job installing my new sink and dish washer, particularly how the pipes were complicated and likely to cause blockage later on.

Titus was able to within the service window completely revamp my kitchen sink piping and even refurbish the joint connected to my pipes inside the drywall. A seal was missing as well, so Titus identified that and replaced it.

I would recommend Titus and Pipe Bros to anyone in the community.

Here's a picture of my sink underside:

Joe H.

09/08/2016 12:00:00 SA

A week ago, the shut off valve to my home started leaking. I've always had some issues with it being that my condo was built in the late 70's. I called a few plumbers and asked them to look at the issue and provide an estimate. Each company arrived to my home way past their appointment time. They all looked unprofessional - no uniforms and clothes were dirty and full of holes. Even more so, they all wanted to demo the concrete area around the pipe. I felt that they wanted to overcharge me for this one time job, so I said no to all of them. At that point, I kind of gave up thinking there was no other way to fix this thing...until I called the Pipe Bros. They quoted me over the phone and Titus arrived EARLY, was very PROFESSIONAL, and overall was a nice guy. Anyways, Titus looked at the pipe and fixed it without putting a jack hammer to my patio. The shut off valve no longer leaks and functions perfectly. When compared to what the other companies wanted to do, Pipe Bros pricing was the very best. When I call them again in the future, I will definitely ask for Titus!

Robbe H.

10/16/2014

Thursday, October 16, 2014
I came home this afternoon and there was a pool of water running from my unit to the garage door. I went online and called several plumbers of which Pipe Bros was the 2nd. I received a call back almost instantaneously! After describing my problem, their agent told me a representative would arrive within the hour. A few minutes later Steve called asked me to review the problem with him and he arrived within 10-15 minutes. Upon reviewing my water heater, Steve carefully explained the repair issues and costs. He was very detailed in letting me know which costs I needed to pay and those that would be covered by my homeowners insurance. Although I panicked at first, after talking with Steve, I understood the problem and felt more at ease. He also started to resolve my problem right away. Already, I am very impressed with Pipe Bros because of Steve's courtesy, professionalism, knowledge of the problem, well as how to resolve it. I feel confident that my plumbing problem will be resolved appropriately. At this point, I have no hesitation about recommending Pipe Bros.
R. L. Henderson Chino Hills

Carol H.

11/26/2016

Overwhelmed how good they are! Day after Thanksgiving and my toilet tank's chain broke, so I could no longer flush my toilet. Had a card for George ... at another company. Sure, he said. He'd be out by 4 PM. Gave me his cell phone number, so it was a surprise he didn't come AT ALL! . And, reaching him by phone became impossible.

Then? I went to YELP, and found the most wonderful plumbing company. Dealing with honest people. Even Stacy who answered the phone!

And, Titus came (as promised) at 10 AM. He had the part he needed to replace ... on his truck. OH, and the amount of money I paid? REASONABLE! This is the company to call when you need a plumber! JUST WOW. WONDERFUL!

Elizabeth G.

10/06/2017 12:00:00 SA

After having called numerous local plumbers who didn't bother to show up or even call back, I called Pipe Bros Plumbing to fix a PVC pipe leak, and I couldn't be happier. The plumber was 100% professional and fixed the problem in 45 minutes. Even the dispatcher on their customer service line was helpful. Christian was knowledgeable, experienced, and more than helpful with their explanations and suggestions. He showed up ON TIME and within hours of being called. He even stayed on for an extra hour or so after the job was completed so they could test that the leak was indeed corrected.

Katie B.

10/26/2017

After 3 months, I finally have a working sink again! I have had construction going on in my house since July due to a burst pipe in my wall. When I finally thought I would have my kitchen back, I turned on my sink and I stepped in a big pile of water! :'( I called Pipe Bros and they were so helpful about sending someone out as soon as I was available. They were able to communicate to me via text (which with my busy schedule and not always being able to answer my phone, was very much appreciated). They called to let me know when the technician was 15 minutes away, and he had perfect timing! Kevin was very friendly and helpful. He fixed my leak in no time! I will definitely be keeping their card on hand for any future plumbing problems I have. 5 stars all the way :D

Lauren L.

8/15/2017

Andrew from Pipe Bros came out today to fix my clogged kitchen sink. He respected our time, was knowledgeable and explained why we were having issues, and was a nice guy. I would use this company again.

Ron R.

11/29/2018

Plumber came out to fix a job another company did not finish properly. It was a simple adjustment. Plumber was friendly and competent. Office staff was friendly and efficient in communicating and making the appointment. I would try this company again if I have a future plumbing issue.

Alice L.

9/25/2018

Technician Titus was efficient in fixing my toilet problem in minutes. And the customer service lady was very nice to update me when the technician would be in my location. Thanks a lot.

Jill Marie M.

6/29/2017

Absolutely Fantastic. Very pleased...appt. the same day. When I called I was told we are pretty full, my heart sunk because I thought I'd have to wait a day or more. Nope...I called around 10 am and was told they would have someone here between 1 and 3.

Titus got here at 1:10. We have a Jacuzzi tub/shower/steam... access to the leak was easy but I thought we had one leak...we actually had three. He fixed two and found the third..there is a small crack in a filter (has been there for at least 5 years) and he found it. Nobody else found it, Titus did. When I hunt down this filter (tub is 17 years old )I will be calling and asking for Titus to come out and replace it.

It took much longer than he probably anticipated and still only charged what he quoted.

Outstanding service, from my initial phone call till the minute Titus walked out the door. I will be saving their # and calling them for any plumbing issues I have at home and any we might have at my bosses rental..this property is considered our shop/place of business/bosses home.

Pipe Bros and Titus... thank you for the fantastic customer service and extremely fair prices.

Henry G.

11/11/2018 12:00:00 SA

Fast service, friendly employees and high quality repair. Would definitely recommend these guys to anyone with plumbing issues.

SeriousSpeedtrash ..

02/12/2016 12:00:00 SA

Had a great conversation with Steve. It was very friendly, informative, and helpful. I actually signed up for a yelp account just to leave a review.

Renee L.

7/30/2016

On a Friday afternoon I discovered a leaking, cracked pipe under my house. I immediately panicked & called a plumber I have used in the past. He was booked until Monday. I had to work Monday, so that wouldn't work. I turned to Yelp, which is where I always go when I don't know who to call. I scrolled through the different options & decided to go with pipe bros because of the reviews. When I called, a friendly woman answered & I asked if they could come out that day. They were fully booked, but she said they could come the next day. That shocked me because I didn't expect them to work on a Saturday. I asked if it was more expensive because it was a weekend & she said no. Another shock for me. I scheduled the appointment for 12-2pm. On Saturday, they called & said one of the plumbers had an emergency & they needed to change my appointment to 2-4pm. That really didn't work for me, so I was going to cancel, but they spoke to their plumber who said he could be there by 2pm. He actually arrived at 12:30pm. It only took him 15 mins to change the pipe. Yay! They were definitely worth the call. And, they have some nice coupons on their website. If you are on a tight budget (like me!) they can come in handy!

Bo L.

8/29/2017

great customer service. owner was friendly and understanding. call them for your next plumbing job. Highly recommend them!

Patrick N.

11/12/2018 12:00:00 SA

I had a leaking water heater and received a recommendation from a friend to have Pipe Bros come out to take a look. This was after I had another plumber come out and tell me that it would cost $1600 to replace my water heater because they had to bring it to code (mind you I live in a unit that was built in 2007) and it was an upstairs unit. Pipe Bros told me the leak was from the drain valve and the tank didn't need to replaced, though they did give me the option if I decided to replace it. They replaced the valve for a very reasonable price and the leak is gone. This was several months ago and still no leak. I appreciated their honesty and quick service.

April H.

6/28/2016

Called 8:00 pm with a clogged drain and was surprised when someone answered so late in the day! Scheduled me for the next day to clear kitchen and bathroom drains that were backing up. 45 mins from set-up to walking out the door, with drains working perfectly :). Reasonable price. Nice workers. Would definitely use them again.

Tim d.

11/09/2013 12:00:00 SA

Had a terrible clog in my kitchen sink so i Called pipe bros and they showed up in 15 to 20 mins. Jason, the plumber, was very professional and nice. He fixed the clogged pipes in 20 mins. Great service. Would definitely recommend to everyone.

Ray T.

10/19/2016

We called Pipe Bros to fix an emergency toilet clog-- having found them on Yelp due to their good reviews (which must all be fake? ). The told us they'd be able to waive the usual emergency visit fee over the phone. What they didn't tell us was that we were about to be subject to:

1. Ridiculous price gouging.

Their plumber arrived 2 hours late at 8pm and told us that they would have to perform a emergency clean-out before they could un-clog the toilets. They quoted us $1500 (I found out later that clean-outs usually cost $700-800)--and by that time we didn't have a choice but to pay thinking that they would finish the job right away....

2. Shady business practices.

Once we agreed to pay $1500, they told us that they would have to come back the next day to do the clean out. They quickly unclogged the toilets before they left though... So, it seems they arrived late and lied about needing the clean out in order to fix the clog... They also tried to upsell us some sort of video/hose service-- the plumber quoted us $250 while the owner tried to sell it to us for $350.

3. Horrible customer service.

When we called to complain about the price, the owner made up a bunch of excuses saying that they had to charge extra because it was late/a weekend job. Also, after the clean-out was completed, one of the toilets was still clogged and we had to schedule for the plumber to come out one more time. He never scheduled an exact time; instead, he called us at at 10am saying that he could go to the house at 10:30am-- which was not a good time for us because we were on the road driving. Other people were at the house to let him in so he went ahead with out me. He completed the job at 10:37pm and then called to demand payment immediately.... When I told him that we couldn't pay right away because I was driving and that I made it CLEAR to him that I would not be able to be there in person, he said verbatim i have other appointments, I don't work around your schedule-- you work around mine.

Never use Pipe Bros Plumbing! Run far far away!

Matt D.

11/09/2018 12:00:00 SA

Pipe Bros Plumbing Service is amazing. Fast, Friendly, Professional, and Affordable. Their staff knows there stuff and treats you how you should be treated - with respect. My main junction from the water heater to my guest bathroom 3 floors down, to my pipes for my washer / dryer on my second floor. Now my water bill is efficient, hot, ready for use immediately.

Scheduling an appointment was a breeze along with great follow up to make sure my issues were properly handled.

Thanks again, happy to refer you to all of my friends.

VIP Treatment - Many Thanks!!

Suzanne D.

4/16/2017

After a sudden emergency involving our master shower and tub, Pipe Bros knew exactly how to solve the problem. Dwight and Steve handled the situation with complete professionalism and honesty. They made our living situation (family of 7) very comfortable for all of us. Both of them, as well as Evelin, continually kept us up to date on the progress of the job.

I highly recommend Pipe Bros to anyone!

Steven V.

10/09/2017 12:00:00 SA

Fantastic service. From phone call on Sunday to completion of installation of new water heater on Monday was less than 24 hours. Christian was my guy and he was a true pro. Moved everything around and back in California basement to do installation. Company backs service and unit. Nice to have a Pasadena-based business that you can count on.

William M.

07/03/2017 12:00:00 SA

I am a real estate agent that manages several properties in the South Pasadena area. My usual plumber has to come a long ways in order to service the properties in this area. One of the tenants had an emergency and requested service immediately. I contacted Pipe Brothers and received immediate appointment for the same day. I thought they would charge more for the immediate service, but when Titus showed up at the property, he called me to explain what he found, charged a normal service fee and fixed the problem.

I will be using Pipe Brothers for all my properties that I manage in this area from now on. I give them my highest recommendations.

B K.

1/13/2017

In my opinion the bad reviews on here are true. We called early enough in the day that we could've gotten any plumber to help us with our main line clog. It wasn't the middle of the night situation. But yelp had good reviews of this company so we thought we'd give them a try. The phone was answered by Steve and he assured me that Christian would be at my house to help between 6pm-8pm because all their technicians were currently on other calls. So we waited stupidly believing they were going to keep to their promise. I tried calling once it was 8:30pm a few times to only have it go straight to voicemail. At this point in time it was so late that either plumbers that were open when I first called were now closed, or they were going to charge me more because it was a late night call emergency. I finally heard back from Steve stating that Christian was on a call and would probably not make it out tonight, and that he didn't want to hold us up. But it was too late, we were now screwed. When dealing with a small business the worst thing you can do is express all of your woes to the customer. There won't be any compassion given if you have let down the customer before even arriving to do the job. Don't bother with this company. The reviews are suspiciously fake, or they had a slow day and were actually able to attend to their customers on time and in a professional manner.

Micah B.

4/27/2017

My kitchen sink became clogged and water was pouring out the dishwasher. I called Pipe Bros at 7 PM and they had Christian out the next day by Noon. He arrived promptly and has my sink fixed and my dish washer ready to go in less than an hour. My wife and I have a 9 month old so having a sink that works is very important to us and as it turns out it was important to Christian and Pipe Bros as well. Thank you for the excellent service at a great price. They also identified the issue with the plumbing and were able to quote me that long term fix as well.