Plumb Medic

Cameron was very helpful and knowledgeable about our issue and solved it quickly. Great and quick service!

These guys are excellent! Responded quickly to my inquiry and gave me a very good price.  Showed up on time, diagnosed my need for a new pressure valve in addition to the water heater, were very fair on this additional cost. Worked quickly, did more than I expected, very little disruption to my home and family.  They truly understand the value of excellent customer service. I would use them again, and highly recommend them!

Well we had a plumbing issue with our drains. Called Plumb-Medic, one of the owners, Cameron, answered the phone. Said they would be out to quote the next day. Not a week later, not in 3 days the next day. After receiving the quote, they let me know they were willing to fix our problem on the following day which happened to be a Saturday. They worked all day to make sure that our problem is solved.

Long story short. We have two plumbers now, Jessie and Cameron.

Thanks guys! Will be passing your name around to anyone that needs a plumber.

Cameron is the best. Honest and reliable. He replaced a pump. Thanks for your good service. Glenn

I highly recommend these guys.  Found them through Yelp and was a little hesitant at first because the reviews seemed too good to be true.  I can say that I'm really glad that I gave them the chance.

They're straight shooters when it comes to telling you what's wrong and I felt like they really care about their customers.  They respond pretty quickly and make every effort to get your problems resolved in a speedy manner.  Pricing wise, they're fair and will lay out your options.

I had a water heater replacement and a few other odd jobs.  Prices were fair and they worked with me since I bundled the water heater with other jobs.  I messaged Cameron first thing in the morning and he was able to come out the same day to do the work.

Overall, awesome experience and I would definitely consider them again for any future work.

Great service. Servicemen polite and qualified. They installed a new kitchen faucet in a timely fashion. They did a superb job. Thanks Plumb Medic.

We recently purchased an older (70s) home in the Marietta area knowing we would have to do a full replacement of all of the supply lines. We shopped around for quotes and had 3 other companies come to take a look. Cameron and his team came in the lowest and also seemed the most competent so we hired them for the job.

I cannot say enough nice things about Cameron, Corey, and the rest of the team! The previous homeowner did a lot of terrible DIY work that needed to be replaced and they not only identified major problems but worked out economical solutions. They walked us through the problems and showed us the issues, so we knew that they were being honest. A 2-day job turned into a week and a half job. The entire team worked incredibly late nights to fix all of the issues and did amazing work so that we do not have to call them back for years, if ever. We are so grateful to all of the hardwok Cameron and the Plumb medic did for us, we sincerely cannot recommend them enough. 10/10 stars for us!

Don't bother looking for anyone else, these guys were absolutely amazing to work with and honest. They will get the job done.

DUDE ANSWERED THE PHONE!

When it comes to business, the biggest hurdle can sometimes be just getting someone, (not the recorder) to simply answer the phone.

A couple of days ago, we discovered a leak in our water tank.  No problem.  I know that it is going to be a couple of days before I contact anyone because I first need to conduct my own research.  How can you make an informed decision without getting as much information as possible?

I finally narrowed my search to two options, one is not available until tomorrow and the other is a recording requesting a call back number.  In the meantime, I have just moved on and I'm checking out random Yelp reviews when I see an ad for a plumbing service that SPECIALIZES in water tanks.  What??  They have an excellent rating and they offer 24 hour service, What??  Although I think this is too good to be true,  I have nothing to lose so I give them a call.  Cameron answers the phone within two rings, we have a brief conversation and he says that he is on his way to my home, What??  No, I was not hearing voices, he actually arrived within the hour.  

I like Cameron, he is a good talker without making you feel like he is just blowing smoke.  He is very knowledgeable about his field, (recent changes in the industry as they affect our current set-up, codes and advances).  His conversation was not sales oriented but focused more on educating the consumer.   I also liked the fact that he spoke to US because sometimes when my husband is present the contractor  will speak to him as if the subject matter is a bit too technical for the little lady.   That's a HUGE mistake because I am the sole point of contact and the one who does the hiring.  

As a general rule, my husband is not allowed to talk to my contractors outside of my presence.  No, I am not being mean, I don't want my contractor to be confused on get conflicting information.  Also, my husband will just drag the conversation in another direction because he has a different agenda.  This time, it was a sink in the garage.  Cameron patiently indulged him and agreed to establish hot and cold water lines for a new sink.  

Back to the matter at hand, we decided to have Cameron install our new water heater because he gave a great presentation (cool and casual, nothing formal), and covered all of the key points.  For the amount of work to be done, the price quoted was more than reasonable.   But  He actually returned later in the day with his partner Jessie.  They completed the install and additional work as requested, gave a report of what was done and BOOM! we had hot water.

Here is what you need to know:

A blind quote means nothing.  You actually need someone to come to your home and conduct a thorough assessment of the situation in order to give you an accurate quote.

Don't be cheap and try to cut corners.  This is a very important purchase and quality matters more than anything.  

When it comes to home services, you don't want the slick sales guy in the polo shirt and dress pants.  You want the straight shooter with the big work truck, wearing his work clothes.  I'm down to business and I don't have time for window dressing.

***Take time to read their story because it is quite interesting and gives a detailed account of their start and experience.  When it comes to business,  I am always going to champion the small business that delivers big results.  Highly recommended!

Very conscientious and knowledgeable, I am so glad that we chose Cameron to do our basement remodel plumbing. We had him install a sink previously in our laundry room.  He made sure that everything was up to code, and was continually in touch along the way.  Very comfortable and easy to work with, I would highly recommend Plumb Medic!

I've used plumb medic a couple times now - One for a small water heater repair and another for the repair of a sewer line. Cameron and his team have been absolutely fantastic. The responsiveness, honesty, professionalism, and overall quality of work are top notch. Cameron is the most knowledgeable plumber I've come across and makes you feel confident you are in good hands. For the sewer line, he was quick to diagnose the problem and recommend remediation steps until the problem could be fixed. He got his team ready in less than two days to come out and fix the issue, which involved digging to the sewer tap, removing tree roots from the line, and correctly installing a new PVC pipe. The team was very hardworking and was careful to avoid surrounding utility lines. Cameron documented every step of the process and kept me informed during the whole repair. They were able to complete the work in a few hours. I'm a young, first time home buyer and Cameron was empathetic of my situation and did what he could to help me out. Save yourself the hassle and call Plumb Medic for any of your plumbing needs. You'll be happy you did.

I cannot say enough about Plumb Medic.  I was scared to death to learn I needed a new water line to my home.   Cameron was so kind and understanding and made me feel really comfortable with the process.  His team was professional and did an amazing job for me.   I will always from this point forward call on this company for anything needed with plumbing and will refer Cameron to all my friends and family.  

Thanks Again Plumb Medic and 5 Stars is not enough.

No one ever wants to have to call a plumber.  Unless you already know a great plumber, it is a little nerve wracking to look for a plumber all the while hoping that you find one that is reputable, professional, has great customer service, and be able to trust what they tell you.  

Thankfully I found Plumb Medic!!!  From placing the service ticket on their website all the way through the fix, both Cameron and Kane were great!  Kane was great from the moment that he arrived. He patiently walked me through and showed me what needed to be done as he was diagnosing the issue.  He provided some great advice around some things that I know need to be addressed.  He quadrupled checked that everything was working correctly before he left and he really just took his time to make sure things were correct.  

I am really thankful that I found Plumb Medic via the Yelp reviews.  I have some additional work that I know I need completed and will most definitely be using Plumb Medic again.

While we ended up doing our repair ourselves, plumb medic, could not have been more kind and thorough when examining the project. I will definitely be using them again in the future!

We had our pressure reducing valve and expansion tank replaced and couldn't have asked for better service. The communication was timely - we knew when they would be available and they called and confirmed closer to the repair appointment. They gave options on the work needed and gave clear quotes. We would recommend them!

I recommend if you need a plumber that is honest, dependable, and knows what he's doing call Jesse. He can take care of all your plumbing issues.

These guys are the real deal.  They came out the same day I called, assessed my problem and had it fixed up with a new hot water heater installation.  They are trustworthy, knowledgable and provide quality work.  Highly recommend and would not hesitate to use again in the future.

You can trust them!  I will never call another plumber.  They are great, down to earth guys with a lot of experience that opened their own company.  

We had another issue and after fixing that, another company told us that we needed to replace our 'valve'. And, because they couldn't find it would need to tear up our yard to place another one.  Guess what, ours was in plain site and nothing is wrong with it.  They could very easily have given us a lower estimate to 'fix it' but, that's not how they run their business.
They just saved us $2k today!

Cameron and Jesse are awesome! They are very friendly and professional.  We are always happy with their service, they are honest people who will only give you honest advice.

We had a major issue where our sewer line was backed up and we couldn't use any water in our house. Cameron was awesome and got us scheduled very quickly to have the pipe under our driveway repaired. The team showed up on time and did the job quickly and re-enforced the repair area with concrete. The price was also reasonable for such a large job. Great company, highly recommend.

Edit: Forgot to mention that they repaired our driveway for us afterward to make sure it was usable! Thanks again for going the extra mile

We had a stuck toilet in a basement bathroom that would not flush properly despite being plunged and augured.  I finally decided to call a pro and these guys answered on the second ring.  They were at my house within 20 min to take a look at the problem.  It was determined the  sewage pump had failed and needed to be replaced.  This was a Friday and the appointment to replace was made for Monday afternoon so a very quick turnaround.  They were very detailed in explaining how the system worked and why it likely failed.  They also install a better grade of pump than the original builders version (which only lasted 4 years), which should last at least 10+ years.  They arrived on time and finished the job quickly with no problems.  I would highly recommend them.

Responsive, skilled, hard working, honest. They took care of a difficult problem in an older house.

Very knowledgeable, quick to answer our call and quick to get out to our house to see what the issue was. Pricing is better than average as well. Would call them again in a heartbeat if/when we ever have future issues.

Cameron provided excellent & prompt service. Very knowledgeable and professional. His prices are upfront and fair. Will def contact when in need of plumbing services.

What first struck me about Plumb Medic is that my call was answered immediately!   I needed to get a kitchen faucet set installed.  Cameron explained the info, set the appt and they did a very efficient job.  I like that they were on time, called ahead and were so pleasant to work with.

I most definitely will use Plumb Medic in the future!

Thank you guys!

Plumbing Shouldn't Cost an arm and a leg this is on their web site  it cost me $400 per hour and wanted me to do  some of the work  I turned the valve back on he showed me but no water ....and what a bad job filling up the hole ..well did show up to find out another valve was off

I needed a complete gas line installation for a pool heater.  Atlanta Gas and Light scheduled a new line installation/upgrade for 2 psi service from the street gas main to my house but I needed to have the line from the house to the pool heater installed.  Contacted Cameron at Pool Medic who came to house and gave a recommendation and a fair price.  They showed up promptly on same day as AGL and installed new house line while AGL installed new line from street to house.  It went perfect and Cameron and Jessie did a great job.  Second time I have used them and they have exceeded my expectations both times.  I highly recommend them.

Came to my house within an hour of talking to them on the phone.  Assessed the issue, gave me 2 options for fixing it, and were back to my house the next day to do the work.  They charged me a fair price, and completed the replacement of my water pipe connecting to the City man within a few hours.

They thoroughly explained the issue, worked expediently, and did a great job.

I would recommend them to anyone.  Small business, and the two principals were the ones doing the actual work.

Cain was friendly and capable and generous.  Highly recommend.  Will use again.  Thanks

Oh my goodness, Plumb Medic saved our buns and our house! Thank you Cameron and Corey!!

Right before we moved into our new home, our basement flooded twice. The first time we thought it was the water heater so they drove two hours in traffic to pick up a new water heater for us. It turned out to be a complete main sewer blockage due to previous owner neglect. They stayed with us until 11 o'clock at night to clear the obstruction, just enough for us to use sinks and bathrooms for a couple of days. They did warn us it was a temporary fix and we might have a larger problem.

Three days later, we were having the house cleaned on a Friday to move in on Saturday, and it flooded much much worse. Cameron & Corey came back out with a GPS and found where the line was blocked. They told us we would have to dig up the concrete in the back and replace a section of pipe underneath our patio.

Long story short, Cameron was 100% correct and he came back to do the work a few days later. The entire time he works his phone blows up with people needing his help. He's an expert at his craft and a straight shooter. Really good dudes, work late hours and put customers first.

Plumb Medic will forever be my number one plumber!

Great response and service! Cain came out to give me a quote to replace my small double kitchen sink to a larger single sink and was able to stay and install it that day! I now have a workable sink for someone who bakes and cooks! I would trust them to fix anything plumbing related. He ran into some difficulties but knew what to do. Thank you!

I replaced a Rinnai 85 with the a super high efficiency plus 9.8-GPM 199000-BTU indoor natural gas tankless water heater model RU199IN. These folks were thorough, efficient and professional, I would recommend them for any job.

Jesse and Cameron came out to fix a pinhole leak in one of our ceiling pipes, and I cannot say enough about how wonderful they were. They showed up quickly, fixed the pipe immediately, and were so personable. The pricing was very reasonable too! I'll only be using them moving forward!

Called Plumb Medic for a water heater valve replacement.  I already had another plumber come out twice but they kept telling me Rheem sent an incomplete assembly.  Rheem swears they didn't. I was on day 7 without hot water.  Called Plumb Medic and Cain came out same day, at 8pm to get it fixed.  Knowledgeable technician and great customer service when you call.  Final cost was cheaper than quote from the other plumber.   I would definitely use them again.

I hate to give them a great review because they're already in such high demand, but they really are the best! Cameron KNOWS what he's doing and has had to fix other plumbers mistakes in my home several times.

Great experience with Cameron from Plumb Medic today. Had him install a Phyn Plus leak detection system. He showed up right on time and got the job done in less than half the time the manufacturer said installation should take. He took the time to explain to me what was going on and also looked into an unrelated issue I was having with my hot water expansion tank, explaining what was happening there and what would need to be done to fix it. He put on boot covers before coming into my house and cleaned up thoroughly when he was done. Will definitely be calling him again for any plumbing issues in the future.

EXTREMELY FAST response time!!!  We requested a quote at 10:43 PM and were surprised to hear back within minutes.  Cameron, the plumb medic, was at our house early the next morning.  He was professional and got right down to business solving our main water line issue.  He quickly knew what was causing the leak and fixed it immediately.  

Oh and to top it all off their pricing was lower than we expected!!!

I would highly reccommend using the Plumb Medic for your plumbing issues.  We will forever call them first!

Jesse & Cameron were awesome! 100% recommend these guys to anyone. We had a unique issue replacing our hot water heater- they gave us options, not just the most expensive & then gave us an amazing price.
Thanks guys!

Have you ever been nervous hiring a plumber? You don't have to be with these guys. They are fantastic. We had so many crazy things going on with water pressure - crazy toilet behavior (is that a thing? I mean it was for us!) - and just old tired pipes. Plumb Medic wrestled the problems to the ground and saved us a ton of future headaches. Plus, they responded to my emails quickly and showed up on time (seriously- let's talk about how great that is!). Happy with the price. Happy with the service. Highly recommend!

Cameron, owner, answers the phone! Priced me a water heater on the phone. Beat another quote I was given by taking $50 off his price! Much appreciated! It was a simple job, nothing fancy. Cameron and Jesse were in and out.   Nice guys! Will call them again!

Cameron and team was on top of things from the time I called to the end of the project. He was honest, straightforward and diligent which is not something you find everyday. You won't go wrong when choosing Plumb Medic!

They were great! Had a knocking in the walls that was getting louder and louder and more consistent. Was driving me nuts. Called and immediately someone answered. Hey scheduled to come out the same afternoon.  Knew exactly what the problem was and fixed it.  Needed a new part.  Jesse explained everything without trying to up-sell. Will definitely them again.

So thankful for Plumb Medic! A helpful neighbor alerted our HOA that my irrigation system was leaking. Upon inspection, the HOA confirmed that it was actually a leak in the water meter on my side of the water line....so they shut off my water and sent me an email at 2:30pm to let me know it my responsibility to call a plumber, have it fixed, and get the water turned back on. I called Plumb Medic in a panic! Thankfully they picked up the phone and managed to squeeze me in between other appointments. They quickly identified the issue and somehow managed to track down a non-standard part in the middle of the COVID-19 quarantine. Super friendly and everything was fixed by 4:30! I wouldn't hesitate to call them again for any future plumbing issues or needs.

When is calling a plumbing service ever an enjoyable experience? With Cameron and his team at the Plumb Medic it was. He will put your mind at ease because he says what needs to be done and does it!

Professional, concise, and up front with identifying the problem to resolution. Without question, highly recommended!

We recently had 5 toilets replaced in our house. We went to 4 more modern Toto single unit toilets and 1 high end Toto with heated seat, bidet, etc.  The regular 4 toilets were a breeze but the high end required replacing the flange, bolting down a special unit to mount the toilet. Cameron and Jessie handled these situations without any difficulty, cleaned up their mess and warrantied their work for 1 year.  Our initial bid had to be adjusted since the broken flange was not expected and it took some work to remove and replace this and add the special Toto mount. All is done, work was done to our satisfaction and both workers were very pleasant and professional.  Would recommend them highly.

Everyone was very helpful, they showed up on time and were very professional. Thank you Cameron and Cain!
I highly recommend Plumb Medic

Plumb Medic has been in our lives since we moved to Georgia a few years ago.  As people in the construction industry ourselves, I can't say enough about this company and how they operate.  Cain, Eric and Cameron have come to our aid time and time again with any issue we have, big or small.  But I will say, the big ones - they truly shine.  They are family to us now.  I have never seen work ethic like this.  They care about what they do and also educate us about all the goings on.  Trust is a big deal for us, and they have ours. If we ever move, we will try our best to have Plumb Medic come with.  There aren't many professionals like this and we feel very fortunate to have them by our side.

Excellent service and pricing. The team did what they said, and showed up when they said. The quality of work was very good as well. We had a water heater installed as well As a pressure valve. Would highly recommend Plumb Medic!

I highly recommend Cameron!  When my hot water heater leak was initially discovered, he made time in his schedule to come drain it so the water would not continue to leak and cause more damage while he searched for a replacement that would fit. Thanks Cameron!

Grateful I discovered Plumb Medic!  (Death, taxes, and plumbing, ya know?!) My first encounter involved a leaky pipe and a rocking toilet. Cameron swiftly repaired the pipe, leaving the area nice and clean.  Re the toilet, which the installing plumber said they'd charge me to repair, Cameron gave me the contact info for the supervisor of the plumbing company that installed the toilet and encouraged me to call, telling the supervisor that Cameron referred me.  That did it - my toilet was quickly repaired at no cost to me.  
This past week, an increase in my water bill revealed a likely leak, so I called Plumb Medic.  Cain arrived at my door, investigated the situation, graciously listened to me, answered my questions, and advised me toward the most prudent solution.  He and his partner, Eric, were great!  Many thanks to Plumb Medic!

Received a $300 water bill that scared the hell out me.
Called 4 different plumbers and no one picked up the phone.
Cameron answered my call and was able to be at my place in less than 30 minutes.
Looking forward to working with Plumb Medic in the future when needed.
Strongly recommend!

I sent email Saturday regarding a dripping shower, ask that they call me Monday morning and yep they called set up to come on Wednesday they were on time. The faucet is about 40 years old (not kidding) they went got the right stem had it fixed in no time. Cameron and Corey are awesome. They are friendly and they get the job done and clean up when finished.  I have used them for the past 3 years and my daughter uses them, I recommend this Business to anyone who needs plumbing jobs done and done right the first time.

The owner, Cameron, came by my house when he didn't have the time.  He actually made the time and squeezed me in as his last appointment.  I was so grateful when I heard the toilet flush it was music to my ears!  I've never been so happy to hear that sound.  Thank you so much for taking care of my issue and making my day.  I've passed on the love to other friends so you may have to juggle even more customers.

Our toilet randomly started overflowing on evening when my husband was washing dishes in the kitchen. We tried to plunge it and realized we had a bigger problem on our hands...Our daughter flushed the toilet upstairs and it came out of the downstairs toilet!  We quickly found Plump Medic online and noticed their great reviews. Cameron and Jesse came out the next morning and were able to narrow down the issue, give an estimate, and line up a tractor and crew to return the following day for the big dig. Cameron and his crew of 3 guys had to break our sidewalk, dig up our sewer line and pinpoint the location of a grease clog in a 4 pipe. They replaced the pipe, replanted our landscaping to our approval, and were on their way in 5 hour time span.  The best plumbers we've ever dealt with!  If you have a tough plumbing issue, these are your guys!

Woke up Sunday morning to water leaking from somewhere near the foundation. I reached out to Plumb Medic and they knew right away what it was. They came out the next day before noon and repaired the cracked tubing as it entered our home.  No surprises, I would recommend them in the future.

Thanks,
John

I called Cameron because I hit a water line planting trees, they came out that night and fixed everything. Extremely responsive and professional. I would highly recommend this company to anyone!

ETA: I have revised my rating after Cameron's nice reply to my post below. My husband contacted Cameron and he was very apologetic about what happened while he was on vacation. He personally came to our house, diagnosed the problem, and returned another day to fix the problem. We would definitely use them again.

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I am so disappointed in Plumb Medic. We had used them before and were very happy and gave a good review. This time, however, we were given an appointment time of 12 - 4 on 12/30/22 to check on a problem with our water heater. When no one showed up by 5:30 pm, my husband called and talked with someone in the office. He told my husband that there had been an emergency but it looked like Cameron was on the way. No one ever showed or even called to tell us they were not coming.

My husband called the next morning (12/31/22) and was given the run around and bascially was told the plumbers were on vacation today. The person he talked to gave some excuses about two emergencies yesterday but couldn't explain why we were not contacted and rescheduled.

I requested a quote on yelp to a couple different companies and Plumb Medic was at least 5% less than others and very upfront about pricing. We received same day service and excellent service as well! We just moved into an older home, so I'm positive that we will continue to use Plumb Medic for any plumbing concerns.

I had Plumb Medic repipe my entire house and did it for a very reasonable price. I will be using them for any future plumbing needs.

Easy to work with. Responded to my service request at 11pm on a Sunday night when our garbage disposal kicked the bucket. Was there Tuesday to diagnose the problem and had the new one installed Friday. Great people, great price, super professional. Wouldn't hesitate to recommend them.

Just had the BEST experience we have ever had with a plumber. We moved from out of the area, knew no one, and were really worried about finding a reliable plumber. My husband and I needed our home to be repiped. We found Cameron on Google and immediately were reassured. We contacted several plumbers prior to Plumb Medic and were not quite sold on them for multiple reasons. Plumb Medic was responsive, honest, and gave us an estimate right away. They sent their guys right out to walk us through everything, set an appointment for a day that worked for us and completed their work all in one day. I have never felt safer with having a work crew come to my home. His crew were friendly, responsible, clean and FUNNY! We have nothing but wonderful things to say about Plumb Medic. No surprise fees, they arrived on time, it was just an all around great experience. Should we ever need any plumbing done in the future, they will most certainly be the company we call!