Roto-Rooter Plumbing & Restoration of Clovis

Thank You Roto-Rooter tech Loreto excellent service kept us updated on all work & super helpful dealing with a difficult insurance company
We will definitely recommend you & Roto-Rooter

Watching my neighbor go through 2 separate digs to fix his water main, I knew I'd eventually have to deal with it too, and I knew I wanted it done right the first time.  I called a couple of places and decided I wanted to go with Roto-Rooter and I'm so glad I did.  Robert, the main technician, was not only quick on the job, but understood my needs and what I told him about the job.  He was also very personable and friendly.  After a crew was sent out that whined about the work involved, Robert had them let go and brought in a different crew, that included his brother.  Instead of tearing up my landscape with a trencher, they dug the trenches by hand, laid the new pipe, fixed the one sprinkler line and buried it beautifully.  Not only were they good, but they were fun to be around.  They get a big high five from me!  Now that the job is done, I kind of miss them.  Thanks guys!!!

Armando Ibarra, one the best. Courteous Plumbers we ever had. He was very  knowledgeable,  informative, and cheerful greeting and trustworthy. 5 star rating from us.  We recommend Rotot Rooter maybe a little expensive but worth the price.

Thank you, Armando, for your prompt, and effective service! We have been experiencing some plumbing problems, which we thought had been resolved but to our dismay had not.  Roto Rooter came to the rescue. Armando was cheerful, had a great attitude, was definitely interested is getting the problem resolved. There is more work to be done but getting us to a safe place (i.e., no more poopy water in the shower) was HUGE and we greatly appreciate it!

I would Never recommend this Company to my Family, Friends, nor my worst enemy ( figure of speech)
I contacted this Company due to flooding in the master bedroom enterance which is connected to my master bathroom.  
I specifically asked to have a plumber come out and take a look to see what was going on.

I was informed if the plumber arrived before 8am there would be an additional 40.00 fee to my visit which i agreed to pay.

At 740am a man from this Company arrived at my door.  Me thinking it was the plumber I of course let him in. Soon I realized it was not the plumber but a water restoration technician.  They were going to charge me 800.00 to leave some fans and humidifier out to dry the carpet and moisture from the walls.  
Now, before I contacted Roto Rooter I of course contacted my Home Insurance. They informed me they had a water restoration company which they cover at 100%. So it seemed odd for Roto Rooter to send a water restoration technician instead of a plumber like I requested.
While Roto Rooters Water restoration tech was here  I called my insurance and they advised they would send a water restoration company (Puma) so I wouldn't have to pay 800.00. Which I'm so glad I did! I turned their water restoration technicians and asked them to leave.

The plumber ended up arriving hours later.

Now that day a total of 6 different people from Roto Router came to my house. And all they did was look around the area with a flash light.  And didn't really do anything. They were walking in and out and concluded they thought the cause of the water flood was coming from the slow drip behind the faucet in my shower- which was incorrect.  It was physically impossible for that much water which flooded my entry way to come from the slow drip alone. They ended up sub contracting another company to try to figure out where the leak was coming from ( he was from A & D) and that gentleman discovered there was water going out thru the grout of my shower.  At this point everyone from Roto Rooter had already left my Home but not before charging me 425.00 for there visit of doing nothing. Thank fully my insurance reimbursed me that fee.

My insurance adjuster came to my home and informed they also did not agree with Roto Rooters conclusion to the real cause of the leak.

The Day after Roto Rooters visit I reached out to the company and wanted to speak with the plumber regarding some questions I had and to this day the Plumber Alex has not reached out to me. Very unprofessional!

Please do your research.  I would recommend to go local and find a good plumber that does their job and not waste your time nor money.
I hope my review helps and please be aware.