We knew our septic tank was full and way overdue to be cleared out. We were just being lazy about it. One morning we woke up and saw the Dr. plumber truck outside in our neighbors yard. We flag them down and ask them how much it would be to empty our septic tank. He gave us a quote which we thought was reasonable and we asked if we had to call and make an appointment. He was able to squeeze us in and said he would just pop over when he was done with our neighbors yard. We were running out the door and said we would be back and he said no problem. When we got back the work was done and they were waiting for us in our yard. They took the payment and that was that. Quick service and very nice guys. We took their carand plan on using them again in the future. It was a very quick interaction but honestly very pleasant and easy and that's exactly what we want it.