Curtis Plumbing

I needed a repipe of my home. I contacted 4 plumbing companies for estimates after reading reviews online.  2 companies came to my home and 2 did an estimate by phone.  Curtis Plumbing was the only company where I met the owner, Curtis, face to face. The estimate also was more reasonable for what he offers compared to the other companies. I am so thankful that I chose this company.  Before the start date of the repipe, I sent him several questions via text. He always answered promptly and encouraged me to continue to ask. During the repipe, he and David were at my home doing the work themselves.  They explained everything they were doing and left no messes behind.  They also installed a new water heater  and water softener, plus the new shower heads and kitchen faucet I had purchased.  There were no unexpected costs and everything went along without any problems.  Both men were friendly and professional.  This was truly a pleasant experience.

I called to replace a kitchen faucet (Non emergency) left a message.  My call was returned quickly and I had an appointment in a few days.  Chris showed up and put on booty coverings and wore a mask as did I for social distancing and care during Covid.  He was very professional, polite and diligent.  He did a great job made sure I was pleased as I tried it out. The price for the install was very reasonable as well.  I would not hesitate to use this company.

I contacted this business 4-5 times after their service. They did not respond. I contacted through email and text multiple days at different times with questions with no response. This cost me $215 because they did not respond to update my invoice. I also had an estimate completed from them and I am cancelling this as they did not help with the previous service. They never followed up with me about that estimate. I can't use a place that does not respond and lacks professionalism. Would NOT recommend.

It's never a good day when the hot water heater needs to be replaced, however working with the technicians from Curtis Plumbing made the experience painless. They arrived when they said, they worked quickly, they were respectful of my home and the COVID protocols. I had them return the next week to tackle a couple of other less pressing plumbing matters which were handled in the same competent, swift and clean manner.  I recommend Curtis for any and all plumbing needs.

I called for a plumber to run about 5 feet of PVC to install a Water Softener. This is something I did by myself with relative ease and success at my last house. 3 yrs, 0 leaks or issues.

First appointment, no one showed up. I called to reschedule, We've been very busy.

They did not call or email to say they weren't coming.

Second appointment... 2 hrs after my appointment time, they called. Sir, we are running late and can't get there today.   This is after I had waited 2 hours past my 4 hour window.

Called for a 3rd appointment, they gave me a 10% discount..  showed up an hour and a half late, then it took their guy 5 hours to do something I could have done myself.

It hasn't leaked or had any issues, so that's why I gave them 2 stars. I guess they are okay if you can get them to show up. I guess that's what I get for being lazy.

Curt from Curtis Plumbing is fantastic. He's responsive, hard working and honest - and fixed the issues we had quickly.  I would definitely use him again if the need arose.

I was immediately impressed with Curtis from our first conversation. I had family arriving within a couple days, and he was very determined to work around my schedule to make sure I had an operational shower in time for my guests. He assured me nothing would be done without my approval and with an agreed, final price.  Upon arrival, the first thing Curtis did was put on shoe covers to prevent transferring dirt and bacteria from his shoes on to my carpet and floors. I'd never seen another service company do this! We do not wear shoes in the house due to cultural significance and hygienic reasons, so you can imagine how happy I was.  I was comfortable with him being in my home; he is very friendly, knowledgeable and did a great job.  He made plumbing recommendations and did some additional tweaking to faucets around the house at no extra charge. I definitely recommend Curtis for any plumbing issues and we will be using him again!

Easy to contact and schedule appointments. I trust him for all my home plumbing needs! He is knowledgeable and it shows through his quality work.

As a result of a leak in the pipe under our mobile home, we had to turn the water off. I called Curtis plumbing and spoke with Danielle. She was very understanding and told us she could have someone out the next morning. Chris came out, quickly assessed the situation and repaired the pipe. He was very professional and courteous. A great experience all around from the customer service to the actual repair. Thank you!

A hole had been drilled through my gas line. The home and everyone inside are okay. So I called 3 contractors. The first two missed the appointment they set. I was frantic and quite worried. We'd been without hot water for a week and cold showers really are no fun. I checked Yelp and found Curtis Plumbing. When I first called no one answered, so I hung up and just decided to deal with it the next day. About 15 minutes later Curtis calls and asked me if I needed plumbing services. I explained my situation and how id already been let down by two contractors. Not only did Curtis express empathy but he also said he could be out the next day.
The next day came and he was on time. He explained this was a big fix and would take a few hours to complete. Curtis did not have enough gas line to fix the issue, but he did cap the current line and cut flow to the kitchen so we could have hot water in the meantime. He ordered the roll of flex line and came out as soon as it came in. Curtis did a phenominal job without destroying my kitchen.
I recommend Curtis Plumbing to anyone. Honestly, he is the most honest contractor we've ever had. He didn't try to upsell us on unnecessary stuff...did not mislead us and above all did quality work.  If I could give more than 5 stars I would. It is so difficult to find honest contractors who do quality work.

Curtis Plumbing replaced my guest bath sink and faucet and my kitchen sink and faucet. Curtis gave me a quote and his plumber Chris didn't try to up sell me (big plus!) did a good job and left the areas clean.  He was friendly, personable and polite. I intend to use Curtis Plumbing again for my master bath redo. And the final price was what he quoted (2nd big plus).
Cynthia Scott

Charged us travel time from the time they left their facility & to return to their facility. Total of $340. Swapped out our Teco thermostat but did not ask before they did this.

Curtis Plumbing replaced my garbage disposal today.  Anthony did a super job; reliable, professional, and very thorough.  Highly recommend, and they are certainly in my contacts list going forward.

Curtis plumbing definitely went above and beyond our expectations. We went through multiple plumbers to get someone knowledgeable and trusting to repipe our whole house and they did an amazing job. It took 3 days for them to complete the job because it was an older home, but Curtis was here everyday working along side another worker and was great at communicating with me about any complications they ran into which was only one.  Above all else they repaired all the drywall where they needed to cut through and extra holes from previous issues that he saw and offered to repair, which other plumbers were trying to charge extra or didn't fix them at all. He was very honest about it all and  I will definitely be using his company in the future!

Like any good service provider or doctor, when you find one you can trust you'll follow them ANYWHERE they go. That's our experience with Curtis!! We got to know Curtis when he was with a large plumbing company that will remain unnamed. While he was with them the service we received was straight forward and honest HOWEVER after Curtis left we found out the hard way that the on-site plumbers were now being expected to sell maintenance contracts. Ours was signed back in January and to date we've not received a SINGLE follow up call to schedule the routine service that is part of the maintenance contract we signed. Not only that, when we were having the plumbing issue back in January we were given a hard sell to have a mainline clean-out drain installed for an astronomical amount. Needless to say, a month ago when we were having a plugged kitchen drain issue we DIDN'T contact the large plumbing company we had the maintenance contract with...we tracked down Curtis and he's our plumber from now until the end of time! It's nice to know that when Curtis walks in the door we will once again get the same straight forward and honest service HE provided before because that's the kind of business owner Curtis is! Don't ever change man!!