Best Businesses in Miami, FL

These guys were great. Extremely efficient, did not feel like I was being overcharged and seemed very trustworthy. Will definitely use them again

I hired Metro-Dade Plumbing to install a water heater. The plumber was professional and kept his work space very clean. Definitely recommend!

the worst company every. they never answer the phone. They went to my house broke a pipe without my permission and never fixed the issue

We contacted Amy's plumbing regarding a recent leak issue we were having. Amy and team came out the very same day and were able to repair the issue right away. They were knowledgeable and friendly. We will be using Amy's plumbing for our next plumbing needs and would recommend this company.

Awesome company! We had a last minute emergency repair, one of our handyman couldn't finish the job. ADR was fast, on time, and great on price, we will use again!

On time, reliable, professional, and affordable! It is difficult to find companies such as Just 1 Plumbing. I contacted them though here, they responded within MINUTES, and came out the very next day!  Fixed my issue within minutes as well!

We had a plumbing emergency in Miami Springs and Bradford Plumbing came out immediately to cut the water off even though he was on his way to another job. After he finished his other job, he came back and took care of our problem. Very nice, great work and great price. We will be calling him for all of our plumbing needs.

I have used plumbing diagnostics from all my plumbing needs for years. From small clogs, to running cameras, to replacing all my old cast iron pipe inside the house and out. Professional, On-time and made the entire process easy to deal with. Thank you again!

Very professional, prepared, and did a great job, I highly recommend them, a bit pricey but if you could afford him get them

Communication was very quick and so was the service professional's appointment and arrival. The service itself was quite quick and efficient, and I wouldn't have changed a single thing about the entire experience. Thanks again!

Pros:  They may have what you need as the national guys like ferguson don't stock parts any longer locally.
Cons:  They will mark up your parts 10 x cost!  Toilet filler $30 at stern, 10 at the depot.  Not exactly the same, but both do the trick.

OMG!!!   After calling and asking exactly what they charge to install a faucet, (126.90), I made the appt!
Man came and gave me a bill of 263.30!! I said. ,WHAT????
YES!  They have a hidden charge for TRAVEL TIME!!!!! 140.00 EXTRA FOR TRAVEL??  WHERE DID HE COME FROM---KEY WEST??? So basically,  wherever they have been, they charge you the minute they start they truck and head to you!!!
BEWARE!!!!  BE VERY AWARE!!
Just got off the phone with Coral Gables Plumbing and they charge to minute they enter your HOUSE! Call them!!

The tech that came out to my house was friendly, informative and quick. The office side was the complete opposite. They had zero since of urgency, horrible customer service, and after i had paid for parts and service with the promise that they would be out to fix my AC unit within a day or two. After being paid they proceeded to do nothing until i called them 13 times in 3 days. Finally after 3 days of requesting a date and time that the work would be completed they told me it would be done 3 days later.  1 full week of sitting in a hot house due to incompetence and a complete lack of empathy. I'd recommend you try to fix it yourself or build an AC from Youtube videos before you called Service Experts.

I recommend strongly against using Empire. I think that they are generally honest, but simply incompetent.

Over a month ago, we called Empire to make what we thought was a simple repair. The temperature control on our Kohler shower did not work. Another faucet in another shower did not work at all. We called Empire. They sent out a rep. He  he agreed it did not work. He said that parts were broken in both showers and said that they would order new parts. He took photos-but no information regarding part numbers our faucet models. He said that was unnecessary.

After some time, likely 10 days, Empire advised us that one of the parts we needed were on back order. Weeks weeks by. But finally, after a few false alarms (they sent the part the part didn't come) Empire called to tell us that the part had arrived. Their rep came out. And said it was the wrong part. It appears that the people from Empire are not sophisticated enough to order by part number. Instead, they take a picture of your plumbing, send it to the manufacturer and let the manufacturer figure out what part you need. And according to Empire, Kohler figured wrong. On both showers. That is right-after weeks of waiting, Empire was still unable to fix anything because they had ordered the wrong parts. Which I guess means that we waited because a part we did not need was on back  order. As for the part we did need, Empire wanted to think that over. And of course, Empire was up for trying again. But in this entire time, nobody from Empire told us what was wrong or broken and why parts needed replacement as opposed to repair. To the extent that Empire can do more than screw in and out duplicate pieces of plumbing-they did not demonstrate any such skill here. So I decided to go with another plumber, one who could explain the problem and fix it.

Now to be fair, Empire did not charge us for any of this. But if you want a plumber who can fix your problems in a reasonable time frame as well as for a reasonable cost-look elsewhere.

Living in Miami where bad customer service is the norm, it takes a lot for me to leave a Yelp review but Stern Brothers is a business that evidently takes pride in their horrible customer service. I walked in yesterday looking for a part to fix hot water issues I was having in my condo. I had a photo of the object on my phone which I took earlier in the day but I did not know the name of the object. I went in there because my building manager told me that was the piece I needed and Stern Brothers was the place that sells it.

When I explained the situation to the guy behind the counter he said he had no idea what that object was and then proceeded to tell me my building manger was an idiot who did not know what he was talking about. He then went on about what I needed to do but I did not understand him so I asked him to repeat it and I still did not get it because he was pretty much rambling about everything except the issue I was having. When I asked him to clarify, he then became insulting and said I was an idiot for not understanding. I walked out of the place and said f*ck it because it was obvious this guy was not going to help me. He then said f*ck you and when I asked him why he had such an attitude, he claimed because I said f*ck you first. I didn't but whatever. The guy was a moron.I then went to Coral Gables Plumbing by the Falls and they immediately identified the part as a pressure reducing valve. And they had no issue repeating themselves to ensure I understood what exactly was it I needed to do.

I then went on Yelp and read all the prior bad reviews on Stern Brothers and it is obvious they do not care about customer service. On the contrary. It seems they purposely act like assholes because they believe they're the only plumbing store in Miami. They're like the stereotype of the dishonest mechanic who bullies and intimidates customers. Just read the prior complaints from women.

It's a shame because this is a business that has been in existence for decades in Miami, founded by a man named Leonard Stern who always maintained good customer service. I remember going in there with my dad as a kid in the 70s.

But now it's in the hands of Michael Stern who apparently is Leonard's grandson. He himself is a big part of the bad customer service, according to previous reviews.

It really takes a lot for a plumbing store to receive such bad reviews but these guys were able to do it. I can only imagine how many other people had bad customer service and just didn't post about it. There is actually two Yelp pages for this business and they both are filled with horrible reviews. I've posted this on both pages to save people the trip to Stern Brothers because they are a joke. Pathetic.

These guys are just horrible people and should be avoided at all costs. It's worth the trip to Coral Gables Plumbing by the Falls to save yourself from being verbally assaulted by a douchebag behind the counter who was incapable of identifying a simple plumbing part but would not admit it.