Web Analytics

Description


Please call us today for a free quote. We specialize in plumbing and drain cleaning. Family owned and operated. We've been in business in the Denver metro area for over 30 years. Please call us at 720-999-6120.

HISTORY


Established in 2000.
We come from a long line of plumbers, four generations back to be exact. Plumbing is in our blood. We were raised in the industry, which means there is no plumbing or drain cleaning puzzle we can't efficiently solve. Whether it is big or small, we are equipped with the tools and experience to handle the job quickly, skillfully, and cost-effectively. We are a family run business and that carries through to our customers. When you hire Drain Terrier, we want you to feel like you're family.

ABOUT BUSINESS OWNER


We donate a portion of our proceeds to The Humane Society.

SERVICES


Reviews


Matt D.
Matt D.
5/23/2023
5/5 stars for the technician who came, John - he was professional, efficient, and did a great job replacing a broken, leaking garbage disposal.

One star lost for the company due to a pricing snafu - when getting a quote, I had asked if the price included the replacement garbage disposal or if the replacement was extra on top of the quote and was told the quote included the replacement unit.

Turns out that wasn't accurate and to both our chagrin, John had to go back out to pick one up for the replacement since I didn't have one on hand - thinking that was included in the overall cost - which then became an unexpected added cost.

Definitely NOT the technician's fault and I feel he went above and beyond with the last minute need to go out and get the replacement unit and parts as I needed to get the unit swapped out ASAP.

Upon his return, within 45 minutes, John had us back up and running with a functional garbage disposal with no leaks.

If you work with Drain Terrier, ask for John - even with the snafu, if they have technicians like him employed, I'll give them another chance for my next plumbing need - but I'll be triple-checking the overall expected cost before booking again.

Paul S.
Paul S.
05/05/2022 12:00:00 SA
It's been a year and a half since Drain Terrier did a preventative main-line cleanout and replaced a ball-valve for my sprinkler's main supply line that wouldn't shut off completely. I thought of writing a review more than a year ago, but never felt motivated until this week.

Several weeks after they did the initial work, I was walking across my lawn and noticed the water meter cover wasn't in place or locked on. Dirt, grass and debris were starting to interfere with the ability to close it. (They had to access the meter to replace the ball valve since it is on the upstream side of the shut-off in my basement.) It took me a while to get it back on with all the dirt collecting. Plus I don't keep a pentagonal wrench on hand. Took me a while.

Probably during the next watering season is when I noticed that all the 5-6 connections around the new sprinkler gate valve were Sharkbites. Not compression fittings, not soldered, but Sharkbites. I imagine there's a variety of opinion but both a plumber I spoke with and a friend who owns multi-housing units tell me that was not a good choice. Importantly, if these fail, I guess I need to figure out how to shut off at the meter. If it's just my wife at home, well, I guess things just get wet.

This week I noticed my cleanout plug is leaking and dirty water is pooling around it. Turns out the cleanout had a mechanical plug that was failing. While I was looking for a new one it became clear that these types of plugs are also called test plugs. Perhaps because they're just held in by friction and a seal that expands when you turn a wingnut. The old one was in terrible shape and I managed to find special version of this that goes deeper into opening and spreads wide to provide a clamp vs friction only. I'm not blaming Drain Terrier for this leak, but one would think they'd let me know whether I have an aging piece of crap plug holding back the, well, crap.

So prior to writing this today, I thought it only fair to call Drain Terrier. I called them a week ago asking for an explanation  (I forgot to tell them about the loose cover). Savannah told me a Master Plumber would call me. Well, it's been a week. Would've been nice to hear from someone.

Mark S.
Mark S.
4/23/2022
We left the hose on, and our outdoor faucet froze a few nights back, and now it leaks pretty bad. I contacted Drain Terrier thru Yelp. Savannah got back to me right away, and we set up an appointment for the next afternoon. The 2 plumbers were running a little late due to some complexities at a job up in Highlands Ranch (2 plumbers because they were working several jobs that day that required 2 guys), and called twice to keep me apprised of their updated timeline. Gary and Ben were knowledgeable and courteous, tried their best to make the repairs from outside the house without cutting a hole in interior wall. But alas, they did have to cut that hole, very neatly it turns out, replaced the faucet in short order, cleaned up and headed out. Gary applied a military discount to what was already a fair price. We'd use these folks again!

Laurel J.
Laurel J.
7/27/2022
Drain Terrier was able to get us in to repair our shower within 3 hours of contacting them in the morning. The plumbers were on time, quickly identified the problem, and made the repair.

Farrah Z.
Farrah Z.
05/06/2021 12:00:00 SA
Fast response to main line backup in my basement. The plumber was quick to identify the issue, fixed it, and at a fair price

Lior S.
Lior S.
09/05/2020 12:00:00 SA
First to reply to my request for quote/service. Since it was late at night, Gary arrived promptly the next day on time and able to diagnose and repair the sink/drain issue quickly and efficiently. The fee seemed fair as well.

Amar P.
Amar P.
8/19/2023
Absolutely fantastic. Super responsive, easy to schedule, clearly knows what they are doing, showed up exactly as promised and all at a reasonable cost. Would definitely use their services again!

Cindy W.
Cindy W.
08/01/2023 12:00:00 SA
Gary provided excellant service.  He solved our clogged main drain and we are very pleased with the fast and professional service.  This was a great price and we will definately use this company if we need in the future.

Rodrigo R.
Rodrigo R.
5/29/2022
Our water heater went out and they were able to come out on a Sunday morning and 1) diagnose exactly what was wrong 2) offer solutions and 3) replace the whole thing. Did great work and were personable and kind throughout the process. Will certainly call Drain Terrier for our plumbing needs!

Joanne D.
Joanne D.
7/29/2021
Great job on our plumbing project.  Will definitely use again! Tracey and Savannah have been great to work with.  Very knowledgeable and nice to work with.

Deidre B.
Deidre B.
5/21/2023
These guys are awesome and really knowledgeable! We came home Tues to find our kitchen drain backed up. These guys answered my call for help quickly, and had availability Wed morning. They arrived promptly within their window, very quickly got the drain unclogged, and then figured out what the actual problem was with the drain that was causing the clogging. Also, very reasonably priced! I will definitely be using them for all of my plumbing needs.

Robin S.
Robin S.
3/16/2022
Top marks and a high recommendation for Drain Terrier plumbing. A potpourri container accidentally made its way into our toilet and disappeared. I contacted Drain Terrier and received a response within minutes. They made an appointment for the same afternoon. Punctual, communicative, and efficient are three words to describe our interactions with Tracy who retrieved the missing container and re-assembled our toilet and bathroom in less than an hour after arrival. Highly recommended!!

Cheryl B.
Cheryl B.
10/26/2019
**Update**  As a result of writing this review, I was contacted by Savannah (the owner) within a couple hours. I was offered a full or partial refund, whatever I wanted in order to make me feel better about my interaction with the company. I offered my option and it was promptly taken care of. I was also assured that although there were 2 workers I was only charged labor for 1. She said that was just how they did it since her dad was older and not as strong. The work was done correctly and they were pleasant.

Unfortunately I still will not be using their services again as I feel they are on the expensive side. Although this is just my opinion. ***

Well I learned a lesson the hard way today. I've never had to have work done at my house so I did miss one thing about having someone come out for a free estimate. Ask what the estimate is when they don't offer it to you,  before they start work. That was my mistake.

So first bad thing they were scheduled to come out between 10:30-11:30. Got a call from Savannah at almost 10:30 that previous job was giving then trouble so they'd be here by 12. Noon came, no one here. I was getting ready to call the office and I got a text at 12:07 that said they were on their way. Showed up at my house sometime around 12:45.
There were two guys, Tracey (the owners father) and Gary, wasn't sure why 2. Most plumbers work alone. You have to pay more for 2 plumbers than 1. They hurriedly got to work looking into the issue. I gave them a pretty good idea of what I thought it was. Tracey confirmed that seemed to be what it was but that they'd check my crawl space and cut open a section of ceiling downstairs just to be sure. At this point I'd forgotten about getting an estimate and they did not offer a cost to me. They just kinda started working at it.
Once they were done and he gave me the price I about dropped my jaw, $575 for just under or around 1 hour worth of work. Spoke to a few people afterwards and they all agreed that was way to much money.
Here's what they did: over $125 for a new water supply line to toilet and new shut off valve and labor for the install. They cut a 1 ft X 1 ft hole in a ceiling they charged $225 for that. Then $225 for what I assume was the rest of the labor charge.

Had they actually remembered to give me the quote or if I had remembered to ask for it before they just jumped in,  I would have passed on their services. Even knowing nothing about hiring or the cost of a plumber that seemed way to high. The mark up on the 2 parts alone I would have known was ridiculous.

April L.
April L.
07/05/2022 12:00:00 SA
I called Drain Terrier and set up a service call due to our hot water heater not working.  I immediately got a text confirming the time window we agreed upon and that Gary would be the person coming to our home.  I received another text when Gary was on his was way.  Gary arrived during the window.  Looked over our units, found they were in working order, explained why they probably stopped working and discussed our next steps.  

Gary explained since we are in the middle of a basement remodel that the dust caused our unit to shut down. I was impressed with Gary's honesty. I know some businesses might have said they needed to clean it and charged us for it.  Gary said since it is working now that his recommendation is to wait till our construction is over.

Drain Terrier will be our go to plumbers.

Leah E.
Leah E.
11/10/2020 12:00:00 SA
Edit: called around to make sure I wasn't being a total Karen. 3 different quotes: $99, $135, & $120 for preventative snake from the house to the street.

****less than 4 months later and now I'm trying to sell my home and they are requiring Sewer contained roots and debris, certified professional to clean and recheck with camera and provide receipt crazy when they told me they got absolutely nothing out.

Realtor emailed video and had conversation about coming back out and the response:
These are fresh roots and this was done almost 5 months ago. We can come back out but there would be a charge, especially since we gave a $100 discount on the last visit.

Thank you,
Savannah

So discount meaning I didn't allow you to overcharge me, then okay.

Aakash S.
Aakash S.
9/15/2021
Update in response to owner response to my review: Everything you said is factually false. This is a premium quality manufactuerer water heater, standard 50 gallon. LHG is also the biggest company in the industry providing 24/7 support. After I spoke with this business, I got LHG on the phone within a few minutes every time and so claiming they were hard to get ahold of is a fake excuse for not trying to at all. Power vent, special flu - ha, nice try. It is disappointing to see this business lie through its teeth in response to my review below. I will provide all evidence needed for yelp staff to validate. Including pictures of my water heater and surrounding area that prove that this business is not acting within ethical boundaries to take advantage of the public trust.

We have a home warranty with Liberty Home Guard (LHG). Drain Terrier is a vendor enrolled with LHG to provide servicing for issues, like with water heaters.

Our water heater stopped working. Drain Terrier was hired and scheduled to come out. Upon arrive, they spent no more than 5 minutes looking at the water heater. They seemed more concerned about the age, ignoring model, quality or premium investments people make.

Made a blind statement to me that all water heaters need to be replaced after 10 years, doesn't matter make or model - not true at all. Not all water heaters are equal and we have one that has shown to run for 15-20 years (entire neighborhood still uses and no one replaced, we asked several folks..).

Anyways, I had to carry hot water around the whole house (think 10+ gallons several times a day) due to the lack of work done by this team. What they told me directly contradicted what they told LHG on the phone (everything is recorded by LHG), which put me in a very tough situation because I did not get coverage from LHG due to the lack of proper information provided (they kept changing the story with LHG apparently, all recorded again, can be obtained by LHG if needed by yelp staff for verification, I have evidence on how I got contradictory evidence for yelp staff to validate).

All in all, they just wanted to replace the unit and make money is what I can tell. They gave a jaw dropping quote of $3500 - this is a standard 50 gal water heater replacement.

We decided to call several other businesses, everyone quotes $1400-$1700 which is the standard rate. Not my first home, not the first time I had to replace a water heater. $1700 is with today's inflated rate.. $3500 is just shelfish.

Why shelfish? As I called over a dozen other companies, one decided to come and look at the unit first. They fixed the job for $269 and unit is running fine.

Long story short - don't trust these people. The service fee paid for the fist diagnostic was a sham so they can try to rip me off.

P.S. It's easier to replace a water heater than repair it because it makes more money for the company and costs the consumer (us) more, that is not the right thing for the customer and that is not what you were hired for.

Matt N.
Matt N.
06/11/2020 12:00:00 SA
I'm a new home owner and inexperienced dealing with gas lines. Tracy and Gary came and helped to ensure my line was working properly, and that there were no leaks. They were very friendly, wore masks in my home to be sensitive to the spread of Covid-19, and made a new friend with my dog. The experience was very quick and easy. I will definitely go back to Drain Terrier with any future plumbing needs. Thank you!

Leland F.
Leland F.
02/07/2020 12:00:00 SA
I had two clogged drains, Drain Terrier came out and was able to determine the problems quickly, and resolved efficiently and affordable.  Tracey also gave me good plumbing advice.

Kelly P.
Kelly P.
10/03/2021 12:00:00 SA
Very fast and reliable service. Had a backed up drain. They immediately responded with a quote, came out and did the repair. It cost exactly what they quoted me. They even reached out the next day to ask how the repair went. Would use again

Leya N.
Leya N.
7/16/2020
Professional and great value! I would highly recommend this family owned company. Everyone was wonderful to work with.

Laurence T.
Laurence T.
4/25/2021
I recently had an issue where my kitchen drain was clogged up due to a build up of debris. I contacted Savannah and she scheduled me an appointment for the same day!

Not only was the service from Tracy 5 star, he arrived quickly, unblocked the drain in about 5 minutes, and just knocked the ball out of the park!!

I also forgot to mention, their rates are extremely reasonable, especially for the quality and honest workmanship that they provide.

If you're looking for any plumbing or draining work, contact Drain Terrier.

Bob A.
Bob A.
10/23/2022
I had a bathroom sink that was not draining very well.  I called and they were able to come out the next day!  I had called at the end of the day, so I didn't really expect they would show up then.  I called other plumbing services and NO ONE was available for several days or weeks.  I can't remember the guy's name, but I believe he was the son of the owner.  Nice guy, explained what he was doing. My only complaint was I thought the price was high, otherwise I would have had him do an additional sink.  He ran a snake about fifty feet so, I doubt if I will ever have to have it done again. I will probably have them come back for the other sink, but just wait a few more weeks to save the cash.  I would recommend them!

Janet L.
Janet L.
5/25/2021
I didn't have any hot water and hired the first plumber to respond.  Terry from the office and her father who came out seemed nice.   Despite a friend of mine correctly telling Drain Terrier where leaking water was coming from,  I was charged a $250 leak search which they later called a leak fix.  I was also told I needed a $25 part and it would cost $125 to put it on.  The next morning, I still didn't have any hot water.  I called and was told that I needed a new hot water heater.  I asked then why was I charged $400 the day before?  There was no mention of any kind of refund.  Terry said her father would work out something towards installing a new one.  Meanwhile, her father said the warranty company was hard to work with so I should call one of their authorized installers.  I would have understood paying SOMETHING as a service charge but I was out $400 and gained nothing.  Now I have to pay another plumber to look at it and confirm to the warranty company that it isn't fixable.  I asked if they could send me a receipt so I could at least explain what had been done so far.  I didn't receive a response.  I am disputing the $400 charge on my credit card because my water heater is not fixable and at the very least, I feel I was overcharged.  The new plumber is working with the warranty company and will install a new one tomorrow.

A.J. W.
A.J. W.
11/09/2019 12:00:00 SA
Tracey came out and cleaned my floor drains in my basement for the price that he quoted me up front. Was up to par with other companies and couldn't pass down the price. I continue to use his services for all my drain cleaning needs. Thanks Drain Terrier!

Mary M.
Mary M.
07/10/2020 12:00:00 SA
I received great service from Drain Terrier. I love that they are local and family owned. Tracy and Gary were very nice and professional and explained everything to us. Love my new faucet and quiet toilets. I highly recommend them for your plumbing needs.

Sara P.
Sara P.
03/05/2021 12:00:00 SA
Drain Terrier was fantastic! We needed our water heater replaced and they were able to come by for a quote within 24 hours and then do the replacement the following data. We now have hot water :) They were also punctual, wore masks and followed COVID protocol and were very friendly. We will keep them on our short list.

Drew W.
Drew W.
5/30/2020
Fast, affordable, professional! I would highly recommend this service, they responded quickly, they are very professional, came in wearing masks during the Covid lockdown. They went and got the parts didn't charge us any extras, they were in and out while our baby slept. We will totally use them again.

Katie K.
Katie K.
1/21/2022
My garbage disposal stopped working, so I called Drain Terrier to come to replace it. They were able to offer me an appointment very quickly, communicated with me very well, and showed up on time.  Tracy Stewart was wonderful to work with.  I would highly recommend this company and will be calling again next time I need plumbing work.

Ben M.
Ben M.
12/29/2022
The toilet in our main floor bathroom was leaking a few weeks ago and so I had to quickly find a plumber and just found Drain Terrier on Yelp. I gave them a call and they picked up immediately and luckily they were able to send someone over the same morning within a few hours of me calling. Ben was dispatched to our house and he figured out the issues and fixed them within a couple of hours. He was very polite and explained the issues and was very thorough with his work.

Unfortunately the toilet started leaking again around the base about a week ago so I called back and they were able to send Ben out right away and he discovered that one of the bolts had just not been tightened all the way.

I highly recommend Drain Terrier for their promptness, great customer service, honesty and knowledge.

K G.
K G.
5/14/2022
Above and beyond in professionalism, creativity, and work ethic. Helped solve a complex sink replacement in a very old home. I'll be bringing them in for any future plumbing issues!

Antonio M.
Antonio M.
6/28/2021
Tracey did an amazing job! I was looking for help with a leaky faucet that needed replacing and Drain Terrier was able to send Tracey within a week. Tracey had a great sense of humor, was able to purchase a matching faucet, change the lines and replace the faucet all within a few hours. Thank you Tracey and thank you Drain Terrier.

Gary V.
Gary V.
1/18/2022
They did a fantastic job on my project!  Excellent customer service, fast response time, great pricing and high quality workmanship.  They even came back out after the project was completed to follow up and adjust something.  I would definitely hire them again!!

David B.
David B.
07/08/2022 12:00:00 SA
I've used them as a property manager and as a homeowner. They've always done a great job at a reasonable price.

Shawna D.
Shawna D.
9/23/2019
I called Drain Terrier because I was having issues with my kitchen faucet. They accommodated my schedule and showed up on time, which is not always a given. I've had a lot of issues getting my sprinkler guy to show up the week before. Tracy, their technician was talked me through what needed to happen and gave me the price before he started. They charged me a reasonable price and it was the same as what they quoted me over the phone. They let me pick out the new faucet I wanted and replaced in about an hour. It was nice to not have to deal with a salesman. He came to get the job done and didn't try to fix everything in my house to make more money.

Kayla P.
Kayla P.
03/08/2022 12:00:00 SA
Highly recommend Drain Terrier! I inquired about a leak under my kitchen sink. Gary and the team were able to come the very next day. They arrived on time and were very polite and professional. They quickly identified the problem and installed a new garbage disposal. I am very satisfied with their service and will definitely use them in the future!

Angela D.
Angela D.
4/21/2023
Great experience. I talked to several companies including applewood which I am a member of, but these guys were able to get out the fastest so I went w them. They were knowledgeable and experienced and were able to start managing my leak problem quickly. They were just very available and also reasonably priced. Very fair. Will be my go to company from now on. Very happy w their work.

Robyn D.
Robyn D.
01/08/2022 12:00:00 SA
The folks at Drain Terrier were very responsive, professional and thorough in assessing my problem and then clearing my clogged drain. Gary and Benjamin arrived on time, explained the problem and the associated cost and then proceeded to clear my very clogged drain (apparently my son had tried to flush a sock down the toilet). What a mess initially, but these guys were so efficient and professional that I couldn't be happier with the outcome. I won't hesitate to call Drain Terrier if I have another plumbing problem.
Robyn D.

Delia R.
Delia R.
2/13/2022
I purchased a refrigerator but realized I didnt have a waterline hookup I called Drain Terrier and they were able to come the following day and install for a fraction of what I was being quoted, I had called two other plumber companies and was being quoted  $685 and $1650 but Drain Terrier charged me a fraction of that and explained to me what needed to be done step by step in order to install. Drain Terrier was very professional, polite,honest and trustworthy. Being a recent widow can have its challenges on finding help around the house like electrinions,carpenters,painters etc.  but I know I won't have a problem finding a plumber anymore because Drain Terrier will be the one I'll be recommending and using from now on. Thanks to everyone at Drain Terrier for an exceptional service!!

Lauren K.
Lauren K.
12/28/2020
We bought our old 30's home 3 years ago and (thankfully) have never needed a plumber. A busy holiday week overloaded our guest bath, chose Drain Terrier due to many 5 star reviews. They were able to get us in next day (on a holiday weekend!) and after a quick snake, our clogs are gone and we're back to holiday hosting stress free.
Reasonable prices, professional and friendly team! Will absolutely make Drain Terrier our go to plumbers in the future!

Lisa G.
Lisa G.
12/23/2020
So responsive, thorough, friendly and competent! Woman owned business, family biz and just good peeps who did an amazing job!

Josh S.
Josh S.
9/18/2020
Drain Terrier was great! Quick to respond and answer my questions about installing the Flo by Moen smart meter and automatic shut-off system. They've installed them before, were affordable, and were happy to have the plumber call me to answer questions. Not many plumbers had experience with Installing the Flo but these guys do (more with the plumbing, less with the app and pairing via WiFi) and did a great job on mine.

Con Mi Machete E.
Con Mi Machete E.
05/07/2022 12:00:00 SA
They responded quickly and were able to get me scheduled right away. Team came, assessed the job, and got it done. Respectful and honest with additional things I had them look at since I had them there. Hopefully I found my go to plumbers here in CO!

Kandi G.
Kandi G.
5/19/2020
We had numerous plumbing issues around the house.  Drain terrier was quick to identify the issues and give us a an upfront quoted or services. Drain terrier takes an intricate level of perfection and pride in their work that is illuminated through the entire process.  They were respectful of our home and an absolute joy to work with.  I would highly recommend Drain terrier to anyone that has plumbing needs.  They are incredibly knowledgeable and hard working.

Rexford H.
Rexford H.
9/27/2022
My shower drain clogged so we tried to un clog 1st by using a plunger, then a 3ft snake.  After my sorry attempt, our shower looked like a murder scene.  It was disgusting and on a Friday night to add insult to injury. Saturday morning I called several plumbers and drain cleaning companies.  Drain Terrier was the quickest and most responsive.   Their tech came out same day and used their electronic snake that went 20ft down and pulled out a thick ball of hair that I'm sure was collecting for 20 years since the house was built.  He cleaned up the shower, sprayed the pan and cleaned the glass.  Works perfect now and shower looks better now clean and working then it has in a long time.  $275 it cost me and was worth every penny.  A big Thank you to this company and I highly recommend.

Natasha V.
Natasha V.
01/07/2021 12:00:00 SA
Safety first with masks on and just wonderful customer service! So fast, so kind and awesome!

Vish P.
Vish P.
4/28/2022
Our external faucet had an internal leak and Savannah from the Drain Terrier team was quick enough to respond as well as answer my queries regarding it. Gary came in within the next couple days and was quick to diagnose the issue and could locate the exact connection spot of the spigot to the water pipes through the ceiling followed by quickly replacing it with a new one. Sure enough the old one had a big hole which caused the leak. Gary was knowledgeable and courteous enough to explain why the spigot burst in the first place and how to prevent the same with my new one.

Mike T.
Mike T.
01/10/2021 12:00:00 SA
I'd recommend them to work on my mother's house.  They did, and I'm great full for their quick response and excellent job!

Brett C.
Brett C.
04/11/2022 12:00:00 SA
What an awesome business! Within 24 hours they gave me a virtual quote and did the work. I am an out-of-state landlord and will be using them again in the future. So easy to work with. Tenants happy, I'm happy.

Charles R.
Charles R.
3/17/2021
In this day and age where caring and customer service seem to be things of the past Terry and Drain Terrier have renewed my faith in people.   It was fairly late when my basement drains started backing up.   I first had tried to call one of those Big Corporate rooter companies with the catchy jingle.  After 3 hours and 3 promises I just gave up.  I found Drain Terrier online and was so happy I did.

They came out in less than an hour.  They respected my home, wore masks, cleaned my drain and did no try to do a hard sell for a $10,000 drain.  They did however, make some good suggestions on how to better take care of my home and were just all around kind and friendly.

In the end they did a great job and a very fair price and I intend to hire them to do additional work I had been planning.   I would recommend them without a second thought.

It feels good to support small local businesses and these guys made you feel great

Irma C.
Irma C.
2/15/2021
Just fixed my drain.  Everything was explained and handled perfectly.  Wonderful people from top to bottom.  Thanks so much!

Jill H.
Jill H.
12/20/2021
We live in the foothills.  We were pleasantly surprised to receive same day service for our plugged-up garbage disposal at a reasonable price.

Tina C.
Tina C.
6/26/2023
Drain Terrier's service was a complete letdown. I contacted them to fix the leaking for my rental property in Denver area. I told them there was leaking from the pipes in the laundry room. They charged me $450 for an ineffective fix (sealing a tiny hole on the wall) to a bathroom leak, but the problem persisted (leaking again the second day) and literally I paid $450 for nothing. When called again, they claimed a faucet hole was the issue and again demanded over $1000 for replacement!

Their unprofessionalism, high costs, and failure to address the problem left me feeling scammed and unsatisfied. I urge others to steer clear of Drain Terrier and find a more trustworthy plumbing service!

Shannon R.
Shannon R.
2/28/2021
Terry came out with very little notice when we had a pipe freeze in our basement. We were pleased with how quickly they were able to make it to our house after our call and the time it took to fix the problem!

Dave I.
Dave I.
6/23/2023
Hot water tank was flooded. They were able to relight it and get me back to having hot water. Arrived only two hours after original contact.

Mike D.
Mike D.
06/05/2023 12:00:00 SA
Guys came out and fixed the problem with a clean install of new washer/dryer spigots.  Second time using this company and John did a great job both times.

Chad N.
Chad N.
9/27/2020
Sunday semi-emergency!!! Tracey showed up quickly and was so efficient and professional. He had our kitchen sink drain cleared and cleaned up nicely.

Thank you Drain Terrier!

Katherine S.
Katherine S.
6/26/2023
Our hot water heater went out and we called Drain Terrier to see if they could come fix it. We placed the call around 8 a.m. and were given an estimated arrival window of 2-4 p.m. that same day, but the team actually showed up around noon! They sent a text to make sure it was ok to come early and even included a photo of the people coming to do the work so we would know it was them. They got the job done quickly and professionally. We will definitely use them again for any plumbing needs!

Amy G.
Amy G.
6/20/2020
This company was super responsive and came out to do a quote of what we needed. They were able to do the job right then and it was reasonably priced. They were super nice and very professional! We recommend them!

Celia M.
Celia M.
3/24/2023
Holy cow! Incredible service. We had a clog in our kitchen line at 745pm on Friday night, less than an hour later Drain Terrier is already gone, fixed the clog and shop vac'd up the mess. Absolutely amazing and wonderful customer service.

Drain Terrier has a customer for life!

Russell A.
Russell A.
06/03/2020 12:00:00 SA
The guys that helped with my plumbing work charged a fair price and were able to complete the work the next day. Very nice guys and highly recommend. I got several quotes and this was the best one.

Jennifer O.
Jennifer O.
06/02/2023 12:00:00 SA
I called Drain Terrier after Rooter Town left me with a job half-done and an estimate of an additional $3400 to finish the work.  I called three other companies for estimates, and Drain Terrier gave me an estimate that was seven times cheaper.  That's right...SEVEN TIMES CHEAPER than what Rooter Town was going to charge me.  Tracy did the work quickly and professionally - he talked me through everything and completed the work for the estimated price.   Not only that, but he offered good advice on another plumbing job I've been putting off and he was nice to my dogs :).  Drain Terrier is for sure my go-to plumber from now on.  I highly recommend!

Chris M.
Chris M.
02/02/2021 12:00:00 SA
They are just great... fair prices ... very knowledgeable...a business you feel comfortable with.

Lisa P.
Lisa P.
6/17/2021
Surprised I was completely ghosted by this company after leaving a morning message asking for drain help with a drain fixed by this company in Feb. It wasn't a I'm madmessage, just pathetic because I'm discouraged I have yet another major appliance/house repair issue to deal with...nonstop over the past 2 months. I just asked when they could come by and how much it would be.

Whether it was a legit non-callback or they're running the other way because they think I'll complain about the work they did, doesn't matter. For a family-run biz to completely ignore your call isn't good customer service. Not cool. It says to me that maybe they don't stand behind their work.

I have lost an entire day and still have a kitchen sink with gross standing water I have to remove constantly. And I have to find another company. If they come through within a reasonable amount of time I will update here again. If not, on to the next...and watch out. You may be treated the same way.

Benton M.
Benton M.
01/11/2021 12:00:00 SA
They showed up on time and had my problem fixed in less than an hour. When the work went slightly beyond what was originally specified, they kept the fees at a very reasonable rate. Highly recommended.

Elliot G.
Elliot G.
4/22/2022
We had some miscellaneous plumbing needs and called Drain Terrier. They came out quickly to give me an estimate and did the job fairly and quickly. Can't recommend them enough. Courteous, careful, and quick.

Angelina T.
Angelina T.
07/02/2020 12:00:00 SA
Had two issues to be addressed:
1. Outdoor faucet leaking
2. Indoor faucet replacement

Super friendly. Quick response. Free quote. Personable service. Quality work. Reasonable price.

Definitely recommend!

To write a review, you must login first.

Similar Items


All Pro Plumbing, Heating, Air & Electrical

Knights Plumbing & Drain

TP Rooter

TNH Plumbing

Hours



Mon Open 24 hours

Tue Open 24 hours

Wed Open 24 hours

Thu Open 24 hours

Fri Open 24 hours

Sat Open 24 hours

Sun Open 24 hours

Location


TNH Plumbing location

Manager


phoneCALL US NOW!