K M.

7/21/2019

Called for a inspection of the ducts in my attic, told me someone would come out Sunday between 8 am and 12 pm and I would get a call an hour before arrival. No one called or came! They called 2 hours after 12pm informing me that the technician is running late. I declined their services and will be giving my business to some other company. This company also charges $89 dollars to come out for inspection.

Steve H.

8/31/2023

Had a tough job with a long drain blocked by tree roots and debris. Austin Dale made the initial contact. Chris helped set a plan in motion and the job started quickly. The subcontractors were mostly good as they pushed through the new pipe. The two guys who come out to do most of the actual plumbing work were exceptional and deserve recognition. Carlos Montes and his assistant, Christian S. Carlos was very patient despite the subcontractor making his task extremely difficult. They stayed late and explained each step to me. Had a last minute hiccup that Carlos and Christian solved before they left on the last day. Very detail oriented. I also appreciated Austin Dale's help when he made the initial contact. Good team.

Martha R.

09/02/2022 12:00:00 SA

Kyle is a knowledgeable and fast worker. He answered my questions promptly. I highly recommend him at All Pro.

Beril A.

1/30/2022

Terrible company. Scheduled for today and without confirming I got an email a schedule for tomorrow. What a waste of time. I have been waiting for hours for them to come. They play games. Never again!!

Peggy H.

7/25/2022

We had quite a few plumbing issues at our place due to, you know ... life happens. Kyle came right on time and got to work. Realizing how important it was to get everything working as soon as possible, he explained carefully (and repeated as often as we asked) what will happen next and when, and gave us a good price. Within minutes he had our drain open and arranged for the crew to finish with the toilet replacement as well as the other plumbing projects.

The membership is a huge benefit and savings!

Kyle was on time, friendly, but more importantly, knowledgeable and has the backing of the All Pro crew.

We highly recommend All Pro Plumbing.

Thank you, Kyle!

Nancy H.

10/03/2012 12:00:00 SA

I filed a complaint with the BBB about All Pro. Their response was they accused me of just wanting to spread negative remarks. That had not been my intent, but it did cause me to come over to Yelp. My 87 yr old mother called them to repair a leaking toilet. They removed it and quoted her $750 to replace it and a closet flange. When he finished the work, he handed her a bill for $1375. I thought they had taken advantage of her because of her age, but after reading the other reviews, I was wrong. They take advantage of everyone. We have also filed a mediation case thru the State Contractors License Board. We would have gone to Small Claims, but my mother unknowingly signed that she would not do that, and would mediate instead.

Iliana N.

7/21/2022

All Pro sent Christian out yesterday because my water heater died & I had to get a new one
installed. All Pro made scheduling easy. He was professional and beyond helpful. I would definitely recommend them.

Richard L.

7/25/2023

We had previously had All Pro out for electrical work. We had them back out recently to install a tankless hot water heater and do some plumbing work on the inside of the house. They sent out a 4 man crew (Jesus B., Daniel C., Christian S., and Carlos M.). These guys worked a 10 hour day to get everything done. Very pleased with everything. Thanks you guys. :)

Matilda G.

7/30/2020

This is an update to my previous review. Upon speaking to Shawn Greany, all my concerns were addressed. He listened and provided solutions. I was very impressed with his professionalism and addressing my concerns. The work was scheduled for the following week and Lucas and Caleb did a great job even with all the obstacles our home threw at them. I am very happy with the work performed and how Shawn went above and beyond to address customer concerns!!!

John B.

08/03/2017 12:00:00 SA

Expensive! Great service and friendly employees but wow you pay for it! I was quoted $550 for a garbage disposal! Seriously? I had work performed by them and they charged over 500 dollars for 30 mins of work and one part?! I hate leaving reviews like this but the cost was insane and if I wasn't in a pinch I would have kept shopping for a cheaper price. Beware of the prices and shop around. I would not use them again as I feel their costs are way too high for as little work as they performed. If you in a pinch and don't mind the cost use them they were great but expect to pay way too much for what they do.

Steven D.

12/07/2020 12:00:00 SA

We had a late night plumbing issue that had me up til about 2 am to try and solve myself. So we made a few calls with no luck. In the morning we reached out to a few places, one came out, who shall remain nameless. But the tech came out and helped snake out and clear the line but when it came to the main issue to fix, the sup came out and quoted me about 3,800 to fix and keep in mind, with him not making eye contact and giving me a bs explanation, I didn't believe him and not expecting the cost with that I felt I had to reach out to someone else. Contacted all pro and Francisco Hernandez came out later that afternoon. He explained and broke down everything in great detail as to what actually needs to be done. I trusted him because he actually made eye contact haha
Overall he got the job done and saved me ALOT of money. I'm sure All Pro has a lot of great employees but I'm glad I got Francisco

Elsen C.

5/23/2018

I had a water line damage. Wasn't sure where the damage was as the water leakage was fairly strong and water was flowing everywhere. I called All Pro Plumbing for diagnosis. All Pro Plumbing's customer service was good and response time was fast. I was quoted $1200 for the diagnosis, which would locate the leak/damage. I was also quoted a total of $3000 for the repair and that the $1200 diagnosis fee would be included in that $3000.

I have to say that it was my mistake for not calling another company for a price comparison. Because once the plumber from All Pro Plumbing found out that he could not detect the leak, he recommended running a whole new water line. The $3000 was no longer the quote and he gave me a new quote of $35,000!!

At that point, I've already committed to pay $1200 for the diagnosis. It was non-refundable. I had only agreed to pay $1200 because I was led to believe that the whole job would cost $3000, inclusive of the $1200.

Again, I can't complain about their customer service because they were friendly, BUT I was very disappointed at how they essentially took the $1200 for a diagnosis and then proceeded to say that the project would cost $35,000 as opposed to $3000. $35,000 is outrageous and that gave me the feeling that they didn't want to take on the job and simply took the $1200.

Obviously, I did not continue my mistake of using All Pro Plumbing. I did what I should have done to begin with - call another company. I ended up getting a brand new water line put in for $4600. AND the diagnosis by the other company was FREE. All Pro Plumbing was going to charge $35,000 for something that another company did for $4600.

Lesson learned. Always call for price comparison. Never agree to a $1200 diagnosis when most companies are offering it for free.

In summary, All Pro Plumbing has good customer service, but their pricing scheme is shady.

V ..

1/19/2022

Bad practices. After initially calling to get a quote on a slab leak, I was told someone would get in touch to schedule a visit. I asked to confirm if the quotes were free and I was told YES. A couple hours later a driver called me to schedule a visit. The employee assessed the issue and gave me a quote. While I thought the quote was excessive, I told him I would call if I needed them......well to my surprise he handed me a card with a different business name ( he was driving an All-Pro van) and told me that there was a fee for the estimate, I quickly quipped and told him that his office told me that it was free.... He was caught off guard and he didn't know how to answer and ultimately said he was waving it....really? Needless to say I was able to get a different quote and saved over $2000 for the same work. I don't know how these shady people are still in business. They certainly looked bad in my eyes and would definitely NOT recommend at all, in fact I would give them 0 stars if I could, but unfortunately I have to give at least one star I order to post.
UPDATE
So I was asked to call the manager.....so I did and I left a message. It's been several days and no call back...smh... I thought so!

Anthony W.

01/01/2015 12:00:00 SA

Called to have the sink line snaked. Guy came on time but failed to put together the sink back properly. Water was leaking everywhere. Called to file a complaint and was told they would call back and they did not.

They are prompt to resolve issues in communication, but would suggest technicians taking careful time to ensure all pieces fit together.

Lily W.

10/23/2015

This company is overpriced especially to senior people. Also, their term scared my parents to do non-necessary replacement, 2 times more than normal charge after we find out, totally rip-off! The bill was their 6 month living cost. How can you do that to no-income seniors?????

Max J.

02/06/2023 12:00:00 SA

Mr. Kevin E. from All Pro is the best of the best.
He is delighted, kind, and professional.
When I need a plumbing job, I would like to have him again.

Janelle L.

08/01/2023 12:00:00 SA

I wish I could give them a review, but they never showed up or called! Had an appointment for aug 1st 12-4. Was told I would get a call 30 mins prior to tech arriving. 4 rolled around, I called she said she would forward my call to dispatch and I would be receiving a call..... no call back.... I called back around 4:45 & got the same response, I they escalated my request, and still got no call back!..... I called at 5:40 and still no call! It is now 7:56, no courtesy call saying we are running late, nothing!!!
Not happy, and definitely will be going else where

Edited.... I did see that I had a missed call at 7:05pm. No message was left. They texted at 8:01 to say that that a technician will be here tomorrow, no thank you.

G S.

09/10/2022 12:00:00 SA

I was out of state when my neighbor called I had water coming out of the ground and down the driveway. Neighbors got the water turned off at the street. Drove 5 hours to get home, Called All Pro Plumbing at 8:00 am hoping I could get someone to come and check to see what the problem was it was a Friday the best I was hoping was maybe Monday. The person I spoke to was very concerned about my situation an said she would send it to dispatch, about 10 minutes later All Pro Plumbing called and said someone would be at my house within the hour. At about 45 minutes later the person arrived. Jason (I believe that was his name); he diagnosed the the problem gave me my options. He stated he could have a team at my house in about 2 hours to start the repairs. About 2 hours Christian and Brian arrived, they all ready knew what needed to be done. They said it would take about 4 to 5 hours to complete. On Friday, it rained off and on all day, even so they both worked all day to get as much done as they could given the weather, keeping me informed along the way. The next day Robert and Francisco arrived at 9:30 am ready to go. They completed the job keeping me informed along the way. It is very seldom I have found a company that goes the extra mile, but All Pro Plumbing went not only the extra mile but well beyond. I cannot recommend All Pro Plumbing enough.

Sandra V.

11/08/2022 12:00:00 SA

My ceiling fans stopped working after a electrical outage. I called All Pro left a message received a call back within 5-10 minutes. Was advised a scheduler would call me back to set up appointment. I received a call back and advised the technician Brian could be at my house within 35 minutes. Brian was there within the estimated time promised. He was very professional. He was able to evaluate my situation very quickly and provide me recommendation. He completed the job within a reasonable amount of time. It was a pleasure to work with Brian. I am glad I called All Pro, I will be calling on them again for other projects.

Jessica N.

7/27/2021

We had our AC serviced and had a great experience. Our tech showed up on time and was extremely professional. He was able to diagnose quickly and educate us on our system. The level of customer service exceeded our expectation and we will definitely call them again. I would highly recommend All Pro!

mike a.

5/15/2021

I totally agree with all the 1 star aka bad reviews here. I called and explained the receptionist or dispatcher who is very nice my situation. She then sends a plumber and when he came I was in class and my wife is the one who told him what's going on. Told the dispatcher what the problem is which is we are having warm floors and water flowing sound on the wall aka slab leak. He then tells my wife that it's your water heater and it's gonna cost $2,600 with out diagnosing the issue and we also mentioned some plumbing issues and he came up with an estimate of $6,000! With a $500 discount according to him Yes $6000. I then mentioned possible slab leak issue and showed him how hot the floor is and his reaction was oh yeah it's hot and he said that we need to replace the water heater first and let's see if it fixes the issue. He can even give me the breakdown of how he came up with $6k. We are clueless at this and good thing I did a lot of research when he left. Consulted friends and it's to much for this kind of job. Given that you pay $2600 for the water heater which I think is over priced the $3400 difference, deduct parts is almost paying him $500/hr and with finance the $6k will come up to $9k. I agree with everyone that they don't do a good job in diagnosing the problem. Good think I cancelled it that night and called another company. The new company told me that there is nothing wrong with the water heater. And they diagnosed where the leak is coming from which the other guy didn't do. The new guy used all the proper tools to detect the leak and it was a slab leak. He has 14 years experience in slab leak. They even told me it's covered by insurance and you just have to pay the deductible and they will be doing all the arrangements. If I went with All Pro I will end up paying $6k , $9 financed and the cost of slab leak (covered by insurance) vs $500 deductible! It's sad that they do this. I'm glad that I found this other company who are totally honest.
Hoping that they do something about this knowing they are a big company.

Ilana D.

09/03/2022 12:00:00 SA

Kyle Shepard came to our house midday to help figure out what was going on with our drain and disposal. He was pleasant, super clean and respectful and got the job done. He also did some problem solving and troubleshooting to figure out what the problem was and what were some viable options and approaches. Really appreciate the care and dedication he gave and the fact he didn't give up.

Maryann O.

4/19/2011

I called this company because they bought out O'Brien's Plumbing who put in the wrong shut off valve for the ice maker line and was informed that All Pro bought them out. I was told on the phone by Omar that they would send someone out without a service call to evaluate the problem and give me an estimate. The guy they sent claimed I was getting charged a service call if he had to go under the house, yet that was the only way to fix the problem. He said he would just change out the filter and charge me $283 for that. We could have done that ourselves for nothing, but needed the shut off valve changed to the correct kind. This guy was so fat he would never get under there and he brought a young apprentice that had no experience at all. I refused the service. The guy was rude, obnoxioius and outrageously priced. they are a corp out of north carolina that uses sub contractors that use their truck so they can charge what ever they want. Plumbing is now a major rip off with few knowing what they are doing now and charging $300 for a half hour job or less.

Jorge P.

4/26/2021

Unreliable.
Subscription is an up sell, nothing more. It's useless.

Was provided initial window of 3pm-6pm. No one showed. Had to reach out to have someone come out. Payment was collected but problem wasn't fixed.

You'll hear I got it from the price book a lot as well. You might want to look around.

Brianna Y.

8/23/2021

A huge thank you to Chris P. We have never needed an air conditioning company to come out and we are so grateful for the service we received.

Victor M.

10/20/2021

Excellent company with incredible customer service Mike C. Goes above and beyond for his customers, I recommend him to friends and family all the time, and will continue to do so!

Nina L.

1/27/2018

We called All Pro plumbing and had a technician named Jason come to our home for what we thought was a gas leak. We had to call the gas company to come over to shut our gas off and All Pro new that! Jaso said we had a major gas leak and tore a hole in our interior wall then after NOT finding the gas leak and not smelling a gas leak, he said he needed to rip a hole on the outside stucco of our home behind the fireplace to just check it out! Jason also said he would have to do that in order to be able to let the gas company know he tried everything and be able to release us and have our gas turned back on, which is total BS. I asked him if it was necessary to put a hole on the exterior stucco wall and he said in order for him to check the fireplace for a gas leak he would have to, which is total BS and he said it was necessary so he made two huge holes that cost us a fortune to get repaired and again he found NO LEAKS! We will never use this company again!! They completely took advantage of us and left us with a bigger problem/bill then when he came in to help us with!! Jason unnecessarily made a hole in our exterior stucco wall when all he had to do was just check the interior. This was a very costly and stupid decision on his part. This company took advantage of us! We will never use them again! We are very disappointed and unhappy.

Marylou A.

7/16/2020

I have been using this company for over 10 years now. This week, I called for help with my air conditioning. With Covid I was expecting a long response time. Needless to say, Trevor & Jay exceeded my expectation again. Thank you gentlemen for your transparency and honesty especially during these difficult times.
You have my loyalty!

Jennifer C.

02/09/2023 12:00:00 SA

My first call to All Pro was great. Reported my issue and a technician came out within the hour and gave me the information I needed. I ended up signing up for the membership, which was $25 a month. Every appointment I've scheduled since I signed up for the membership was cancelled. I've had an emergency repair I needed in my kitchen and never got anyone from All Pro out to fix it. Every time I tried, they cancelled. The membership includes plumbing and heating maintenance. Tried to schedule those appointments, CANCELLED! At this point I felt like why pay for the membership if I can't get the service? So I cancelled the membership.

Lorrie G.

5/25/2022

Started with Leo, who diagnosed my plumbing problem. Then Justin came to run the camera and provided a quote. Eric & Francisco came, right on time, with all equipment. They were amazing! Dug a hole about 4.5 ft straight down. Got the pipes cleared, gave me lots of important info, put everything back, including my grass!! All done! Justin will be back in the morning to run the camera again, just to make sure all is good. Another plumber gave me a quote that was $15,000 more!! I could not be happier. Thank you so much!!

Dennis T.

09/11/2020 12:00:00 SA

Our kitchen faucet handle broke off so I bought a replacement faucet at Home Depot with hoses included. I called All Pro and they sent two guys out. They wanted to charge $550.00 for a 30 min. job. for installation. Needless to say I sent them away. They don't even deserve one star.

Juan R.

6/21/2023

helo. ma toylit haz ben actink op. i coled thus compini annd i thot et wold bee gud. i wus rong. wen thhe plumor leaft, ma toylit eccplode. nut guud.

Kim B.

2/14/2022

We had what we thought was a major toilet issue but after consulting with Jovanni S., a real honest and just nice tech, we were able to solve the problem in no time. We first made contact with Jovanni and All Pro on Saturday night, but with two small toddlers at home, we thought it'd be best to work on it Monday morning. Jovanni came to us once his shift started and dispatch helped to make sure he was our technician. We actually had called two other companies prior to working with All Pro, but All Pro was more responsive to answering our calls and questions.

Monica M.

7/26/2022

Totally dissatisfied with this company. We have made appointments for water heater inspection, furnace inspection and air duct cleaning. They split the appointments into 2 separate days. The first day was to be for the water heater. I took the day off work for this appt. They cancelled the day of appointment after waiting 2 hours into their appt window. They rescheduled for 2 days later. They did show up to that one. But today we had the 2nd appt for the furnace inspection and air duct cleaning. Again, I took the day off work to be here for the appt. They just cancelled again because someone didn't come to work today. Totally unreliable and has now cost me 2 days of vacation time. I can see it happening once. But twice within a 1 week period?!

Julia H.

03/01/2021 12:00:00 SA

Christian Churilla came to my house today. We were having an absolute nightmare situation with sewage backing up into all of our drains because of a main line clog. My husband is a plumber but was not able to resolve the issue due to not having the industrial equipment needed to get it done. Christian took care of it in about ten minutes! He was very polite, wore his mask and did an awesome job! Was at our house within one hour of calling as promised. Affordable and high quality work, can't ask for more. Thanks Christian!! Will be keeping this place in mind if we have trouble again in the future.

Melanie B.

2/23/2017

I had a problem with my hot water heater. Gary came out and fixed it quickly and at a reasonable price. He was also clean, respectful, funny and kind! I will always ask for Gary at All Pro. He's awesome!

Mark G.

12/09/2021 12:00:00 SA

Daniel Guerra was knowledgeable, friendly, and efficient. He provided maintenance and information quickly and with a smile (I'm assuming. He was masked but I could see it in his eyes!)

Don D.

5/30/2017

George Reed was the plumber that installed our Noritz tank-less hot water system back in November 2016. All Pro was called because I saw the truck parked at George's home a few blocks from our house. They dispatched him immediately when I asked for him specifically. Our standard water tank had failed that morning. He had another job that day but came by our house first early AM to assess and make recommendations. Either a tank or going tank-less so we decided on the tank-less. He gave us a thorough estimate of the cost in writing. Oftentimes pricing is tricky with plumbing since there are sometimes add-ons or leave-offs to cut the price. We were dealing with an extended gas line, thermal expansion tank, filter, drain and pressure regulator in addition to the Noritz install. Everything was priced out accordingly and explained to us. Pricing is reasonable. The workmanship was excellent. He worked long hours to get the job done as quickly as possible since we were without hot water. He listens to the client regarding specific issues that the client wants addressed and gives appropriate and useful feedback. He instructed us on the use of the system to make it easy for fine tuning the settings in the future. The Co. also offers servicing for tank-less systems. I purposely waited 6 months to post to ensure that there were no problems. All is still good and he ensured me that under the 1 year warranty he would repair any defects with the system or workmanship. I will definitely hire George again.

Whitney R.

2/28/2022

Leo was super professional and friendly when he came to check out the plumbing issue at my grandmother's house. He was knowledgable and informative; he fixed the problem quickly and efficiently. He also noticed a few things that over time, might become an issue. When we eventually do get those things repaired/upgraded, I hope Leo is the guy to do it. Five Stars for Leo!

Ernest T.

02/02/2022 12:00:00 SA

I was having issues with both a toilet and bathroom sink faucet. All Pro sent out both Leobardo and Mike to see about the repairs. When they arrived, they both introduced themselves and checked my issues with the toilet and sink. They asked if I had any other concerns for them to look at, I told them about my kitchen faucet and water pressure issue with that faucet. They checked my water pressure regulator and showed me that it was not working correctly. I had them repair the toilet while I went out to purchase a new bathroom faucet fixture. I was able to find the faucets for the bathroom but had to order the faucets for the kitchen. They fixed the toilet replaced the bathroom faucets and replaced the water pressure regulator, they also put in a temporary kitchen faucet until the one I ordered comes in. Both Leobardo and Mike did an excellent job. I have to say, that both Leobardo and Mike were both very polite, courteous they answered all questions and addressed all concerns. I am very happy that I have the membership plan with All Pro, they handle all my plumbing, heating and air including my electrical work. Keep up the good work All Pro.

Dan S.

10/28/2022

Water heater gave out and didn't have hot water for about 2 days. Called All Pro where Leo Mena came out to explain to me the situation and all the options to resolve my issue. Leo was very courteous and professional. He managed to get the new water heater installed in about 3 hours the same day and it looks great. Real clean work. Thanks, Leo and to everyone at All Pro.

Everyone else seemed to on top of it including Dispatch and the Customer Service.

Gabbie P.

8/14/2023

I've had a problem since they replaced my old water heater. They installed a new bradford model and said it was the best . Aprill 2023.I calll them about 3 times for the WH was shutting off. So they replaced some parts in March, it was still under the year warranty. That was March of this year, I have called them about three time. But it shut off about 15 times. These are the excuses they use it's not getting enough air, it getting to much air(when the door is open )and it's not doing it now .The last time they came, they tried to sell me a new heater

NOW I HAVE TO CALL SOMEONE ELSE TO SEE IF I CAN GET IT FIXED.
I would not recommend them.

David R.

9/25/2012

Josette M. No I'm not a competitor just a vary unsatisfied consumer that gave your company a chance and you failed. I suppose you think Maryann O, Stacy P, J.B, and Seba G are all plumber as well since they all gave you and your company a one star. Not only is all pro plumbing a one star company (and that is even over rated) when it comes to service and fairness, now you are assuming that your bad reviews must be competitors. Well let me say it again IF ANYONE IS LOOKING FOR A PLUMBER, KEEP LOOKING. ALL PRO PLUMBING IS A RIP OFF AND IS RUN BY MORONS. So call another plumber, but don't call me because like the idiot Josette M has said, I'm not a plumber.

Richard M.

01/02/2016 12:00:00 SA

I had a sink problem and called the smell good plumbers. They came out and told me there was no way to clear my drain without a complete rebuild of my pipes which was going to be quite expensive.
So I called All Pro ,who I had been referred to, and they sent out Pedro Moya who took one look at the situation and solved the problem within 15 minutes. He really knew his stuff and was very professional. From now on it's All Pro!!
Thanks!!

Duane C.

1/24/2022

Kevin came out quickly when I called with a drain problem. He was polite, professional, and thourough. I think he deserves a raise!

Roxanne S.

12/13/2022

I've been a 'member' of the All Pro company for close to 10 yrs now, and I have to say this business has been slipping steadily for a few years. Yes, they charge way to much for their services, but the biggest problem they have now is their dispatchers and technicians.

On several occasions recently I have set appointments way in advance for my routine HVAC & plumbing check ups and almost 90% of the time the technician does not show up, or there is a huge mix up with their scheduling. Today (12/13/22) is a prime example, Last week I called to have a tech come back to my home to install a kitchen faucet part that I ordered. I was told a dispatcher would call me back with the date/time, this never happened.

I called back yesterday, 12/12/22 and set up a dispatch for today b/t 12pm & 4pm. I told the dispatcher that if there were going to be any problems to make sure someone calls me to keep me in the loop. At 3:40pm since I had not received a call I called All Pro asking what the problem is and the manager Shannon called me to say they will look into it and call me back. I received a call back alright, and the dispatcher told me they scheduled me with someone who had the day off! She started to say she was looking to set up another appointment, and I told her absolutely not, and that I expected a tech first thing tomorrow morning. She did this, we'll see if it happens.

I'm getting tired of this lack luster company and all of the up selling techniques they use. Time to shop around for a better company.

Austin G.

1/20/2020

Terrible company. Don't show up to appointments and don't stand behind their work. They say there is a warranty on their work but good luck trying to get them to show up to fix their shoddy work. An embarrassment of a company. Save your money and go elsewhere.

Janis C.

01/04/2022 12:00:00 SA

Dec 13, 2021 Tech: David charged $9xx.xx to install a wall mounted kitchen faucet. He must work on commission because he took the 69 year old owner & the 85 year old tenant for every dime. Used to he my 'go to' plumbing company, never again. You don't rip off a tenant that has gone without water for 24 hours. This was a simple job that the techician gauged for his profit and never provided an itemized list prior to starting the job.

Bjorgen E.

7/15/2021

I completely agree with all of the other 1-star reviews. Not sure what is wrong with them. First, they never respond to any communication via their fancy website. So then you call. Then, you setup an appointment for them to come out, and finally they allegedly dispatch someone, that simply never shows up. You get a text message saying that someone is coming, nice...but nobody ever shows up, costing us money because we have to hire someone to sit and wait for them by the hour. This company is a total joke. You all need to just to stay away from this horrible company.

Brenda Z.

02/05/2022 12:00:00 SA

Our kitchen sink was clogged and I called the company for a quote. They were able to schedule me a free same day in person inspection. Our plumber was Kyle and he arrived within 45 mins of calling! I was so impressed of how fast they can schedule a service. Kyle was very nice and professional, the whole process only took about 15 mins. The charge was reasonable as well. Will definitely use their service again.

Michelle L.

10/24/2014

I had an awesome experience with this company . We had been having septic tank issues for quite a while. The other company's would just come and pump it out without fixing the problem. Antonio and Josh from ALL PRO came in put in a new pit liner, risers on all 3 access areas . That night the toilets backed up again they were there first thing in the morning to find the problem and fix it . It ended up being a broken pipe which they fixed free of charge a 3400.00 job and gave us our initial check back for 160.00 there work is definetly guaranteed . I would highly recommend this company you definitely get what you pay for . If you live in the inland empire I would ask for Antonio Peters .

Gloriana P.

08/10/2022 12:00:00 SA

Jesse from All Pro was great! He went above and beyond to get the job done. I would request him every time!

Alex J.

06/11/2022 12:00:00 SA

Our kitchen sink was clogged and Kevin Elvir came in and right away knew what to do. He them gave me a quote, but then gave me a better deal to do the job. He had the job done inside of 15 minutes. I would highly recommend All Pro and if you could ask for Kevin.

J J.

09/12/2012 12:00:00 SA

This companies practice should be illegal! Be aware that this company charges over the top rates ($375 compared to $89 tuneup) and hems and haws when discussing pricing and throw out generic industry numbers until they start the work. And then after the work is done they tell you that since they are a 24hour company they charge different fees. They never once said that on the phone or in person. Its as if they WANT to rip you off. The worker used my garden hose to rinse off the outside unit and called it a 'tune-up'. I would never use them again and if you are smart you will keep your distance. We tried complaining to him and the manager of the company but neither were willing to work with us. Top to bottom this company stinks.
I would never use them again and if you are smart you will keep your distance.

Mayra A.

5/22/2023

Our washer was leaking and swesaw that All Pro had a special and decided to give them a call. Adolfo was the tech who stopped by, he did his thing, tested it and fixed the problem. He was great in letting me know the price up front, which was exactly their promo price. He also gave us recommendations and pricing for additional services. Great experience. Will definitely give them a call again.

Git N.

3/31/2023

The outlets for garbage disposal, garage and backyard wasn't working and I needed doorbell fixed. Scheduling an appointment was easy. All Pro sent me a picture of Brian Smith and let me know he is on the was within an hour of the appointment. Brian was helpful. He figured out the problem, explained the issue in detail and fixed it. Great job! Happy with his service and the company.

Josh C.

10/10/2021 12:00:00 SA

First, I had called another place about getting a plumber on a weekend a few weeks ago. I called to verify appt for today and they told me they didn't do weekends and had scheduled appt for Friday. So I had to cancel their appt and called all pro because they have people able to work weekends.
Called all pro Friday morning, appt made for Sunday morning. They sent James who arrived around 9. James thought it would be a small leak but would need to find it, would cost 190 to find it. Found problem pretty quickly, gave me a quote, got to work and finished around 11:15 including an actual good clean up of the work. He also gave me a good person for repairing the holes. James also explained to me what was wrong and what needed to be done. Also noticed there might be high water pressure and double checked it for me for free. Would definitely recommend James again, he does great work and is a friendly guy. Wore mask and shoe coverings which was considerate.
Just some info about my experience finding a plumber. Other place was 350 for finding the problem, 175 if you got work done. All pro quick assessment was free, 190 if they believe it's a plumbing problem and need to find problem, free if you get work done. So basically 350 vs 190, 175 vs free with work. Can't comment on other place's work but happy with James and his work.

Daniella A.

3/21/2021

Over priced, but I guess you have to over charge. Customers to run a big business like this..... TIP- smaller plumbing companies charge less for the same work.

Joanne C.

4/22/2022

My water heater died & I had to get a new one installed. All Pro made scheduling easy, they were prompt,professional & explained everything in detail. I would definitely recommend them.

Suzanne H.

7/18/2017

My air conditioning quit working and home advisor connected me to All Pro. I called on a Friday and they were out on Monday with several courteous phone calls along the way. I told the office I had an older unit and would probably need a new unit unless the repair was reasonable. She quoted me 89.00 service fee, but if I wanted an estimate for a new unit it was free. Matt and his assistant were early and very professional. They inspected my unit and showed me different plans to replace the heating and cooling system from platinum ($20,000) to a mid range plan ($12,500) and then offered to replace my condenser for $6800. I asked Matt about the type and brand of he unit they were proposing. He replied, Anything I want. There were no details in the quotes which I thought odd. I could not afford their estimates, thanked them, and off they went with my check for 89.00.
Later, looking on their website, I found they offered free inspection and estimates. I called the office to ask about my 89.00 service fee when they had onlyinspected and gave me an estimate. The receptionist said she would have her supervisor call me. I waited that day and the next with no phone call back, so I am writing this review to let consumers know that the website is apparently wrong and All Pro heating and air has extraordinary high estimates. Do not waste your time. Go somewhere else. Their service only extends to you signing a contract.

Mureta F.

07/06/2022 12:00:00 SA

Leo and John came out to do our annual water heater flush and I couldn't be happier with their work. Nice guys. Great service. Explained everything in detail. Conducted a plumbing safety evaluation at no charge and pointed out an issue with one of our toilets running continuously. Highly recommend this company.

Jesse G.

07/02/2022 12:00:00 SA

I have to say I have always really appreciated the work that All Pro has performed throughout the years. Today I was truly impressed with the service Kevin Elvir came out this afternoon and cleared out the drain lines. This is where he went above what I expected. He cleaned my shower floor from all the scum that accumulated from the sewage back up. He has truly given an attention to detail to his work ethic. Thanks again Kevin and All Pro for always sending Top performers.

Joel S.

03/10/2023 12:00:00 SA

Beware of this company. I would give it zero stars if I could. My elderly parents had a gas leak at their house. The gas company recommended this company so my father called them to come out. They told him the problem was under the house and charged him 14k to dig down there and do some work. They took two days to do their work and left. A week or two later, my father noticed that the gas smell was still there. He and I called All Pro and asked them to send someone out that day since the gas had to be shut off leaving them without heat or hot water. I asked that the technician call me since I could better communicate the issue. The tech did not reach out to me, but reached out to my father the following day stating he would not fix it unless he was paid additional money since he alleged that he told my father the cost to do all the work would be 30k, but he only did a portion since my father would only pay 14k. My father denies that 30k was ever even discussed. I called and left messages with the company but they refused to return my calls. My father then called the gas company who sent an inspector who found the leak at a pipe elbow near the bushes beside the house, not under it. My father called a handyman who replaced the elbow and fixed the leak for $450. So what did All Pro charge the 14k for? I'm still trying to figure that out...

Annette R.

06/03/2022 12:00:00 SA

My sink and laundry room backed up. Disaster! I called All Pro and within 24 hours they had someone at my door! Kyle to my rescue! He was such a polite, professional young man! He saw the problem and explained what I needed. Kyle went further and offered me many money saving options. Before Kyle left he checked and rechecked everything to make sure everything was up and running! I can't thank All Pro and Kyle enough for the great service today.

M I.

1/21/2015

Extremely overpriced. Wanted $500 to repair a water heater, but told me the 3 year old water heater was always going to give me problems, and he'd kindly install a brand new one for $1900. LOL.

Um, thanks, turns out I can buy a brand new one and have it installed at easily half that price, but realistically all I needed to do was have it repaired, which I easily did for $150 from someone else, a 30 year water heater expert who said the water heater was just fine.

Rebecca Z.

8/31/2020

Just bought a house and within two weeks, a toilet was clogged and we didn't know how to fix it. Wasn't sure if our septic tank was full, or if something was just stuck. We put in a call to All Pro yesterday, and they sent Nolan out today and he fixed it in no time. He was very helpful and answered all my questions. Super friendly and professional, and even gave my dog attention. :) I didn't expect it to be fixed so quickly but I am thankful that it was. I would definitely recommend this company to others

Fabs T.

6/18/2018

Crap .. they were late 3 hours no call no communication on their part I had to keep calling to find out what was going on all while there was a technician truck sitting up the street from our location.. hell to the NO

Athicom P.

06/10/2022 12:00:00 SA

THE GOOD:
I called them in May with their special $49 tune-up on Air Cond. Luis came out and did the maintenance. He is professional and did the work well.

Afterward, in our conversation, I asked about their membership. I decided to sign on. I called about a week later for the maintenance of the plumbing. Andrew came out to drain my water heater. Nothing more. So I asked for a Tech to check my plumbing.

Eric came out and did the job of identifying some of the issues.

I am good. Though have to admit that its membership program may not be a great use of my money.

THE BAD:
This week my air conditioning has stopped working (after three weeks of maintenance). I call in the afternoon and the operator said the dispatch will be in touch (understandable it is late afternoon almost evening) so I did not expect any call that day. I did not hear from them so I call in the late morning, they said they will have the dispatch call me to schedule someone to come out. No call. I call back the next day, early morning and they said, their dispatch will contact me. The afternoon came, and no call; so I called back the operator got the dispatch on the phone (this is Wednesday) She said she schedule me for Friday between 8:00-12:00. I am not happy with the response but accepted it.

On the day of the appointment I waited, but noone contact me. So I call again around 11:20. The operator said someone try to contact me; I got my phone with me all the time and the phone log did not show anything. The lady said she will talk to the dispatcher. She said that the dispatcher is on the phone with another customer (the same line they used 2 days ago) and she will call me right back. It has been 40 minutes since the last phone call and no one call yet.

MY THOUGHT:
They are not what they seem - the customer is not their priority.

Faith M.

3/14/2022

I told this company what I wanted repaired and they sent out a technician. Zak is a nice guy. However, it was clear the company tells its workers to make the jobs as big as possible. I needed new duct work...a split system...I said I wanted one thing done. I was supposed to get an estimate but I had to call them to remind them to write it up. When I got the estimate it was for over three thousand dollars. I asked Zak why it was so expensive to replace the plenum. He said it would take them all day. I told him the part only cost 150 dollars. So the labor for one day is over three thousand?? Ridiculous company and I would recommend that no one trusts this business.

Norman N.

9/17/2020

All Pros charged $395 for the 30 minutes job to replace the capacitator of a small AC unit couple months ago. Never provide written proof of services and warranty in writing despite the mechanic said their works are warrantied for several months. I repeatedly ask the mechanic to send the written confirmation to me by email or by mail and he kept saying that the office folks would send them out, but received nothing so far. Never use the firm for sure.

Dana S.

11/08/2018 12:00:00 SA

Shawn Greany at All Pro was the best Electrician we have ever hired he not only found the problem but with a smile told my mother in details what the problem was and what need to be done in order to fix the issue's. My mother electric went off on half of her mobile home. Shawn test everything in 15-20 minutes the problem was outside Shawn even with the request of my mother called the park manager told them exactly where the problem was in detail also email me this detail information's:

Description of Work The power to the sub panel is not working properly. Test the sub panel and there is one leg down. Need to test the power feed at and from the pedestal. Post diagnostic test found the sub panel breaker t be functional, the wire feed to the sub panel is functional. The main breaker in the pedestal is bad and needs replaced. Contacted the park manager and they can't have us do the work because we are not a vendor.
Most trade's don't like answering questions they just want to get the job done and get paid.
All Pro is the not most trade they care about their customer's and it show's if you need a professional for Electrical, Plumbing, heating, or Air I would recommend you to call All Pro @ (888) 718-8565
As a Realtor I just add All Pro to my Vendor lists.
Looking for Excellent customer services, professional who knows what they are doing, this is the company to call...

Ann B.

01/07/2016 12:00:00 SA

Dan C came out & quickly assessed the issue & quickly resolved it. He was friendly & efficient.He took the time to go over what he was doing & why he was replacing the parts he replaced. And he not only cleaned up after himself but he practically cleaned my bathroom. I've always been very happy with the service I've received from this company and I was very impressed with Dan's services.

Steven G.

03/04/2023 12:00:00 SA

Over priced. Spent thousands on repairs done that lasted only a few months. When it was time for a new AC/Heating unit I was quoted 3x more than other estimates. Staff are friendly, but will definitely not use again

Rich C.

6/17/2021

this is an update to my last post. all pro is all dishonest. they told me my pvr was set to over 100 and that i needed a new one. when pride plumbing came to look it was only set a t 50 psi. not only did they want to charge me $3,300 but they are dishonest and they will rip you off. if you want a reputable plumbing company go with pride. they charged me $700 to do the same job, were clean professional and honest. screw all pro

John B.

05/12/2021 12:00:00 SA

I have never been so offended by a company that supposedly hires PROFESSIONALS . These guys came to my home twice, once to inspect and then to quote. We were quoted a minimum of $3400.00 to fix and recharge the system. They also said no guarantees could be made. They recommended a complete new system starting at 15K to 30K!!!

When we realized we were in trouble and could not afford either option right now we reached out to a friend. He came our home and replaced a .20 cent fuse and got us up and running!!! TWENTY CENTS!!! He checked out coolant and and that was fine too!!!

Very uncool ALL PRO!!!

Andrew T.

7/31/2021

So, our AC went out earlier this week. It's a very old unit (35 years), so we anticipated possibly replacing it in the next few years. Our home warranty company (AHS) was not helpful or timely in sending someone out to look at and help us repair or replace it. My wife called All Pro on Monday evening, and they had someone out here Tuesday morning. Austin came out and checked out unit, went into the attic and checked our furnace and ducting. The prognosis was not good, but we kinda expected that anyway. They were immediately able to send Steven out who talked us through our options to repair and/or replace the old system. We were immediately sold on one of their new systems with 0% financing for 5 years. We scheduled our replacement for the next week. In the meantime, one of their guys randomly showed up with a portable indoor system to help keep us cool while we waited for our appointed install date. Amazing! Then we got a call saying they could come out the next day to begin new system install, rather than wait a week for our originally scheduled time. Everyone that came to provide a service was very friendly, knowledgeable and professional. We came home yesterday evening to a completely cool, quiet and efficient new HVAC system and we couldn't be happier. We look forward to a cheaper utility bill, and we're so thankful to All Pro for their outstanding service!!!

Angela C. E.

8/16/2022

Wonderful experience with All Pro Pluming, Heating & Air. My AC/Heat pump needed to be serviced. AC froze, would not blow cold air. Jesse was sent to my home to do the repair. He is amazing, efficient & very knowledgeable. Jesse was on time and completed the job quickly. If I ever have another issue with my air/heat, I will ask for Jesse. Thank you All Pro, Jesse is an asset to your company.

J B.

12/19/2012

Update 12/27/2012-so I file a BBB complaint to document their delay tactics and sure enough, their response to BBB is that whey have never heard of me, I never contacted them directly to resolve, and questioned the fact that I was even their customer. Meantime, I have saved correspondence sent to the owner R Black, documentation of every time I left messages, documentation here on Yelp as I attempted to resolve with this Josette character and left unreturned messages for her as well. I have all the original invoices with their letterhead but no one n their end has bothered to call me. So their response, nerves heard of this individual is laughable. We will see how they explain it to the Small Claim judge. Talk about digging the hole deeper and deeper.
***
Update: So an individual by the name of Josette posts how sorry she is about the experience, the manager I dealt with is no longer there, and I should all her to resolve the issues. I have contacted her 4 times and left messages. No response whatsoever. I would reiterate once again that unless you desire poor service, stay away from them.
**
I am going to file a Small Claims Lawsuit to finally resolve this matter. They came to my residence and stated that I did not have a mainline clean out in my Casita. Paid them $1,600 only to find out they had lied to me. There was one less than 12 feet away. At first they said my vehicle was parked over it and could not be moved (I own a late model vehicle with no issues). Then a manager by the name of Anthony promised to reimburse me. that was almost 2 years ago and several phone calls later. I would highly discourage anyone from conducting business with them. Plumbers are in high demand and can charge a hefty price but the market calls for it. All pro Plumbing however is unethical based on my experience with them and there are plenty of honest competition out there. Save yourself the headache. I will keep you all posted of the results of the suit.

David H.

10/09/2012 12:00:00 SA

All Pro came to make an estimate on repairing my sewer line, which is getting clogged with roots. The estimator brought a fiber optic camera and inspected the line. He said that the entire thing needed to be coated with a plastic liner, for a cost of $7500. He gave a well-rehearsed hard sell on his bid.

I got a second opinion from a reputable local plumber. He inspected the line with his own camera, found that 3/4 of it was already newish ABS plastic in good condition and that the bad part could be dug out and replaced for less than 1/3 of what All Pro was asking.

Don't waste your time with All Pro.

Deborah B.

01/03/2021 12:00:00 SA

This company was suggested by a friend who said the service was everything they had hoped for. Today Hector came to my Mother's house. He detected the water leak and all was fixed in about an hour.
He was friendly, knowledgeable and very importantly had a mask and gloves on.

Kurt P.

10/10/2018 12:00:00 SA

Douglas was one of the most knowledgeable and helpful A/C technicians I've experienced in all my life. He is my first go to guy for any further repair. He solved the immediate issue of a motor blowout, replaced the thermostat and recommended improvements on efficiency, all for a reasonable price.

Stephen W.

6/16/2018

Update to below:

Michael the service manager came out and made all other extra repairs for no charge and even performed extra work at no cost. While I still believe the cost of the original repair was a little high, they made sure I was happy and got everything up and running. I'm only giving 4 stars due to the high price they charge but at least they made things right. Thanks Michael!

This place is a joke. The technician Shawn came out on 06/13 to take a look at my AC unit which was not coming on. After an hour of diagnosing, he recommended I replace the blown capictor, add a compressor assist and stop leak for a refrigerant leak. All for the low price of $1,353. Being that I did not know prices for all of this, I went ahead and paid the money as it was hot and I needed my AC unit running. Fast forward to yesterday and it stops working again. I'm livid so I call and they schedule a technician to come back out today (06/16) to fix it. Frank shows up and tells me that I now need a new voltage distribution system for the tune of another $321!! He also tells me if I don't replace it, I will still be charged the diagnostic fee of $89 since the repairs were not related to the other repairs made on 06/13. Long story short, I threw him out of my house and refused to pay or sign anything. Stay far, far away from this company. I found another AC guy who would have done the original repairs for $400!! This company is only out to rip you off!

Jim M.

05/12/2022 12:00:00 SA

As a All Pro member with a year round maintenance plan, the plumbing service check was scheduled and the service technician that completed the job was Kyle S. In the first portion of the service checks he asked if I had any concerns. Next we covered all plumbing aspects of my home and then he serviced the hot water tank. The service lasted about an hour. Very clean tech and he finished the job with an out brief on items to watch out for. I will ask for Kyle on my next service check.

JLive G.

10/28/2021

I just wanted to give a shout out to everybody at All Pro Plumbing, Heating, Air and Electrical. A couple of weeks ago, my mom had a leak coming from one of the pipes under her kitchen sink. I called several plumbers in the area but all of them were booked up for days EXCEPT for All Pro Plumbing, Heating, Air and Electrical. They were able to schedule my mom in within a couple of hours of our call. My service repairman was Enrique Lopez who went by Ricky. Fortunately for us, I was able to stop the leak just moments before Ricky arrived at our house. I felt bad because I did not even have time to make a call to cancel our appointment. So Ricky shows up to our door and I explained to him that I was just going to call to cancel our appointment as I had just fixed the leak myself. Ricky was so professional and was happy for us that our problem had already been solved so we basically did not need his service. I just wanted to give credit to where credit belongs hence this review. I assured Ricky that should we ever need any services again that we will definitely call All Pro Plumbing, Heating, Air and Electrical for their professionalism and also that we will ask for Ricky personally. Thanks again Ricky.

Hugh M.

7/18/2023

This company ghosted us on appointments twice, and put us several weeks behind in repairing our air conditioning when we have an elderly person and small children living with us and it is close to 100 degrees. They also did not understand what a home warranty is. This is the worst company I have ever dealt with.

Rebeca V.

08/08/2021 12:00:00 SA

We had Lucas come to our home and install some outdoor lights, a fan and lighting in our living room. The job they did was short of amazing. I am absolutely happy with how Lucas and the team did the job. Not only did they arrive on time, they were absolutely friendly, communicative about every step of the way of getting job done, but they left the area just as clean as we had it before they started in the job. We have them coming back out to our some to fix a job a previous electrician did for us. Highly recommend you go through All Pro's at all times. I will be!

Mil C.

2/25/2022

They were very prompt and accommodating with the scheduling unlike others, they didn't require a 2 hour window wait. They dispatched when at their soonest availability. Good services and friendly people. For my clogged kitchen drain, Kyle Shepard, was very helpful and unclogged my kitchen drain. Their price was reasonable.
I am now waiting on an estimate for my ac duct work from them. I hope I get a reasonable estimate from them for this.
I will let you know if and when I deal with them for the ac duct work.

Rick G.

8/28/2023

Won't always honor appointment time frames. You set up an appointment from 8 am to 12 pm, and they don't show up. It's a waste of time waiting for them. You really can't schedule anything else that day, because you never know when they're going to arrive. They don't even let you know that they are not going to make it on time until just before the time is up.

Noah H.

11/14/2021

Our water heater was leaking and the pressure was pretty low, I had googled some plumbing services near me and found All Pro plumbing. We had the pleasure of getting a great employee by the name of Leobardo Mena and he was so nice. Off the top, he was on time and very respectful as well as having a great sense of humor. He just gave off good vibes and it was very nice!

Larry S.

1/19/2022

My toilet does not have a strong flush. The plumber from All Pro told me the only way to fix it is to replace the toilet, $700.00. I called Toto technical support. The technician advised me to use CLR to dissolve the calcium build up. I followed his instructions. My toilet has a strong flush now!

Sandra G.

5/23/2012

I was surprised when I read the 3 other reviews because I got EXCELLENT service! Michael Salerno arrived approx 30 minutes after I called. He spent about 1 hr looking thru the drain with his camera and explaining to me the problem. The sewer line is orange burge which means that it is weak and old plumbing. He snaked the line but after looking thru his camera he told me that the line was broken and that snaking it would only temporarily fix it. He told me that he would not charge me for the work he already did....because the fix was only temporary. Michael gave me a quote on what it will cost to fix the problem. I'm still gonna get a 2nd estimate... but I was just very pleased with his service and honesty! He was very professional!

I also checked out their BBB rating and it's an A+!

Sebe G.

3/26/2012

Do to a slab leak, All pro came in and rerouted our hot water line through our back yard promising to fix any irrigation water lines they may break in the process. They hooked up our hot water line under our kitchen sink and left. The next day our yard sprinklers didnt work do to 3 separate broken irrigation lines. One month later we noticed our dinning room carpet soaking wet. Come to find out the hot water line All Pro connected under the kitchen sink wasn't tightened creating a constant drip. Then 1 month of constant dripping ended up flooding our cabnetry. Our dry walls were sopping wet and we had to tear out our entire kitchen down to the bare walls to dry out everything. We ended up having AllPro come out to take responcability for their shotty work. They denied that it was their fault and refused to take any blame.

Omar D.

12/01/2014 12:00:00 SA

In a word, they are simply over-priced. In several words, they assessed the water leak, quoted me $2400, I approved, called me back less than 2 hrs later and said they were all done. I said, What? Was the job easier than expected? They said no, it took 2 of us and it went as they expected. $2400 please. $600/hr? On a regular work day? During business hours? Who makes that much? Seriously? Not sure how they sleep at night.

Ashley M.

8/13/2014

I've used All Pro as a work vendor and plan on using them at home for a large plumbing project coming up. First off, Randy (he runs things) is incredible, he follows up and follows through, you can tell he cares about the customer, whether it be a large or small repair! Second, I called and was given an eta of 2 hrs (holy crap that's quick) Randy called me about 30 minutes later and let me know the tech would be there anytime and sure enough Eric arrived 10 minutes later (so within an hour of me calling!)

Eric was extremely professional and thorough. He listened and explained his plans didn't try to over complicate things or up sell me. It sounds small, but Eric was wearing white... and he wasn't dirty at all, a speck of grime on the guy! This was awesome because it's always hard walking someone through a place of business that is covered in grime... let alone would you want grime in your house. Randy even followed up with me after Eric left... I mentioned about the cleanliness and Randy informed me that was part their image! Wow. I look forward to using this company anytime the we need a plumber, whether it be home or work!

Richard L.

08/05/2020 12:00:00 SA

They showed up on time, wearing mask and booties. Had a problem with the lights in the master bedroom and Shawn and Caled figured it out in no time. They found numerous other item that needed to be addressed. They gave me quotes on the different items that should be done and other that could wait. I decided to have everything done. They showed and explained the work they were doing. After the clean the all the areas they worked. Very happy the the work Shawn and Caled did. 5 stars....

Frankie V.

8/16/2023

Big time! Mike Cook came out today and was amazingly professional and insightful. We had a toilet leak issue that needed a same day repair. I called All Pro and they sent Mike straight away. He knew how to handle it, gave us options and repaired the issue. I will definitely recommend this company. Thank you, Mike and All Pro.

Janet B.

08/10/2021 12:00:00 SA

My AC went out during this heatwave I called for a estimate Steve came out and evaluated the problem. He did an excellent job explaining the needed repairs and gave a fair price estimate. Even though the repairs couldn't be done right away he did leave portable AC machines so we didn't have too endure the heat.

Terry A.

09/02/2023 12:00:00 SA

We called All Pro yesterday when our drippy tub faucet suddenly turned into a flowing leak. We were happy when they said they could send someone out the next day.
Leo came out this morning and we were immediately impressed with his thoughtful approach. He assessed the situation and methodically went through steps to resolve the issue. He carefully explained everything to us as he progressed. He showed a great depth of expertise, a calm demeanor and polite professionalism. We felt very confident that he knew what he was doing and advised us as he would a family member. He was quick to notice other plumbing issues in our home that needed immediate attention and we agreed to have that work done, believing we will avoid future plumbing emergencies.
We are very thankful that we were assigned Leo and look forward to working with him in the future. We highly recommend him and All Pro.

Donald S.

3/30/2022

If you Dance with the Devil you are going to get burned! They are always late for house call. Are they just don't come! I had a new furnace put in $8000.00 in one month it is down can't get anyone to come look at from all-pro! Do yourself a favor do not , do not go with all-pro Believe me they are not pro at all!

Shirley G.

12/19/2022

I called in the morning and scheduled an estimate at the afternoon. I was so impressed how fast it was. Then after getting a good estimate from Andrew, the technician, I agreed to get it done. Andrew was very good and knowledgeable. He was very polite and kind. I was satisfied with the job.
Great service!

Eric H.

04/07/2022 12:00:00 SA

WARNING! Stay away from ALL PRO PLUMBING HEATING AIR ELECTRICAL!

This company charges TWO TO THREE TIMES what other local companies charge. Their game is to butter up the customer with compliments, offer to do an inspection, convince the customer that they have a bunch of vulnerabilities in their system, and then charge at least 100% more than other companies charge for the repairs. This company operates in bad faith. I strongly recommend you call someone else.

Details below:

All Pro Estimate

Clear condense lines $476
Compressor assist kit $319.50 hard start
2 capacitors $546
$1341.50

Same recent repairs from three different local companies, all of them excellent (See invoice photos)

Bill's Heating and Air: Install two new purge valves AND clean condense lines:$270.51 ALL PRO $476 just to blow air through the lines.

Good Quality Heating and Air: Install two hard start compressor assist kits AND two new capacitors: $475 (Based on the above quote, ALL PRO would charge $1,185.00 for the same service.)

Alta Rancho AC and Heating: Replaced two capacitors: $257. ALL PRO $546

The only positive is that Austin showed up to our house, on a warm day, within 60 minutes of our making the call. He proceeded to compliment me and basically shmooze me. This already raised concerns. The call was for a simple procedure, to purge the condensation drains on two units. We have purge valves so all that is needed is to hook up a compressed air tank and blow out the lines. Austin quoted me a price of $476 for this. (In 2020, Bill's Heating and Air, an excellent company, installed BRAND NEW PURGE VALVES in both our drain lines AND purged both lines and cleaned all our filters for $270.51.) When I balked at the ALL PRO price, Austin told me he would clear just the one that was backed up for $250.

Before all of the above, Austin also offered to inspect our units for vulnerabilities. He came back to the door and rapidly flashed through a bunch of photos on his iPad focusing on one of our compressor assist kits and both of our capacitors. Though these are currently working, he strongly recommended that we replace them. For all of this work, including clearing the lines, Austin gave me an outrageous estimate of $1,341.50. I almost laughed him off the property, but realized I was stuck with their $89 service call fee if I did so. I showed him invoices from former repairs to show how ridiculous his prices are. He responded, Hey, I don't set the prices, and our prices are the going rate.

I said, If your prices are so fair, you won't mind me posting them on Yelp and other review sites.

He then became visibly very nervous. He said, We don't like bad reviews. Would you like my boss to call and discuss with you?

I declined the offer since ALL PRO had already permanently lost my trust. I told Austin to just clear the one line for $250 and take off. After he cleared the line and also cleaned the filters, solely because he was afraid of this review, Austin suddenly reduced the $250 price to $89. After he left, I received a voice mail from some guy named Eric, Austin's boss? He seemed interested in preventing this review as well.

STAY AWAY FROM ALL PRO! I have included invoices from three different companies, two from 2020 and one from 2017. Yes, we have had about 15% inflation in the past two years. That does not even come close to explaining 100% price gouging.

Alison H.

4/25/2023

Kevin Elvir and Angel just came and saved the day! They were able to fix my running toilet with kindness and clarity! They were wonderful. I will definitely keep Kevin and Angel in mind for future plumbing needs!

Christina M.

9/13/2022

Andrew Y. is amazing! He arrived early and quickly diagnosed and corrected the problem. Andrew went above and beyond the call of duty, as a disabled person I was so grateful that he cleaned out my shower floor and left it ready to use. All-Pro is an excellent and professional company and I can't say enough. Thank you Andrew.

Christina Miller

Esperanza K.

5/25/2023

Had some electrical problems in our kitchen. All Pro sent Cesar to fix the problem. Thank you for your excellent service, Cesar. I highly recommend All Pro they also replaced our water heater a few months back.

Hojat E.

04/03/2022 12:00:00 SA

Joshua from All Pro was fantastic. He was prompt, knowledgeable, and thorough in his explanations. A thorough review of my electrical work for less than $100 is worth it whether you're buying, selling, or just not aware of your homes electrical situation.

Joshua may be unique as I understand there are many employees that work for this company, but I am thankful for Joshua and All Pro anyway for the great deal on a thorough electrical evaluation.

Jason S.

9/22/2021

Before today my upstairs rooms where hotter then heck. Chris P, Ralph, Kory, Jesse, Jeremiah and Bryan came installed new ducting and dampers as well as vent covers. They were clean respectful and a pure joy to have upgrading our HVAC. You guys did a great job.

Alex M.

12/17/2015

We had All Pro come out to fix our air conditioning unit this summer and well, let's just say that after having the tech here for a few minutes, we were uneasy about his abilities to do the job correctly but we gave him the benefit of the doubt; first mistake. Now, this was a fairly new unit, only a few years new so we thought that it shouldn't be extremely costly of a repair, again, we were wrong. After taking the tech two days to complete the repair and listening to his explanation as to why it took so long, we realized then that we made the wrong choice.

We held off on writing a review then because we hadn't fully tried out the unit since it was still summer time. Well,once the colder weather arrived we attempted to use the heater and to our surprise, it did not work. Not only that, but whatever the tech had done to the air con unit, when turning on the heater it fizzled out as well. Now, after having spent $1800 we are now back to square one. Of course we called them to come back and fix it again since it was still under warranty and again, to our dismay, we were told that the malfunction of course had nothing to do with the initial repair they had done and that we would be charged an addtional $500 to make this repair. When I asked the tech if he had tested the heater when he did the repair to the unit and he said no. Now, what kind of a repairman would do a job and NOT test the unit to see if it works properly prior to signing off on it? A LAZY, INCOMPETENT ONE. That didn't sit well with me so I declined with a bad taste in my mouth.

We had a different company come out and look over the unit and to get a second opinion .... and guess what? We were told that the initial repair was not porperly done and that the wiring had been done incorrectly as well. Upon hearing this, we showed this new tech the receipt of the work completeled by the first company along with what we were told this time was needed for the new repairs, and were then shocked to hear that for just a couple bucks more he could have installed a completely new unit. This pissed me off.
He went on to say that he could fix the malfunction and re-wire it for $175, we agreed and it's been working like a charm.

Moral of this story .... STAY AWAY FROM ALL PRO PLUMBING & HEATING. They are incompetent crooks. .... OK, OK, perhaps that was a bit harsh and unfair since this was the experience with just this one tech, but they did not make an effort to satisfy us as customers and that alone would have us encourage anyone to steer clear of All Pro. We work hard for our money and have made a conscious decision that we will not reward incompetence and terrible customer service any longer.

Certainly you do what you want .... but as for us, we're standing firm on this and strongly believe that if every consumer would use this philosophy towards the companies we choose to do business with, maybe we can demonstrate to them that we're sick of this complacency and will not do business with them or recommend their services.

erica l.

2/15/2022

We recently called All Pro Pluming, Heating, Air and Electrical to take a look at a few leaks in our home and drainage issues. Dispatch was very responsive and helpful notifying us and giving us status updates throughout the process. The air conditioning tech Zakaria gave us a lot of information on our cooling system and the best way to approach the issue we were dealing with. The drain tech Kyle also was extremely helpful and took the time to look at the issues we were dealing with and direct us on the next step to fixing the problems. Both of these techs were helpful and made us feel at ease knowing we were on the right track to fixing the issues we were dealing with. I would definitely recommend this company and these technicians.

Rachel T.

9/19/2017

All Pro Plumbing heating and air

Do not use this company!!! After using their services I found out that this company has inflated their prices almost 100% for installing a new water heater. On Sept 4th 2017 I had a leaky water heater and contacted them because they had serviced the water heater in the past. They came and gave me an estimate and because of the pressing situation that caused water damage to the interior of my house I agreed to have them install the water heater for $2,600.

After finding out that they overcharged me by approximately $1300, I called Christine at the Ontario office license # to request a breakdown of the services rendered. She responded hesitantly and questioned why I wanted a breakdown. I am now waiting on Joseph, the contractor that came out to my property, to contact me back.

After All Pro installed the water heater they contacted Dry Down Restoration out of El Segundo license #884975 without notifying me and request they come out to dry up the water and prevent mold. When Dry Down came out they discussed services needed and had me sign several places for an estimate and in signing I unknowingly agreed to a $1562 job ending up being charged for $3400. The owner of Dry Down, David Pages, is now fighting with my home owners insurance because of this unreasonable inflation. In my opinion both of these companies are working together to price gauge the unknowing consumer.

My home owners insurance company, resident mutual insurance, had to come inspect and send their own plumbing contractor to assess damages and that is when it was brought to my attention how much I overcharged. I was informed I am not the only victim of All Pro Plumbing. I am urging that no one use their services in the future because they will overcharge you.

Jhorelle P.

9/14/2021

Eric was great very friendly and helpful. He helped install our washer and dryer and even went out the way to buy a new hose for the washer. Great job from Eric!

Delilah V.

09/01/2023 12:00:00 SA

The plumber/technicians Shon Jordan and Jesus Moreno are excellent , efficient and friendly.

Gloria R.

09/10/2020 12:00:00 SA

Loved the experience with them. From the initial service call through the installation of my HVAC unit, they were fabulous. Responsive, professional, courteous, and thorough. What else can I say these guys were the best and a credit to your company! Thanks , Zak, Jay, Mike and team! 10 out of 10, would definitely recommend!

Heidi S.

6/25/2016

I had appointment from8-10 and I get a call they have me still on stand by even though I had an appointment! They said there was nothing they could do and they were sorry and the lady laughed at me on the phone! This is a horrible way to do business with someone.

Florita C.

1/24/2022

I had a couple of different concerning issues with my two toilets. All Pro had Nolan García out the very next day, following my call to them. Nolan was professional, friendly, knowledgeable, and kept me adequately informed on all that the work entailed, before and during the repairs. I am happy with the timely and efficient service he delivered. He went above and beyond, answering many questions I had, some non-related to the service call! I highly recommend this company and Nolan. By the way, I am a return customer.

Terri H.

11/14/2018

My water heater just went out! I have company in from New York and no hot water. I called All Pro for a quote...they were able to come that night after finishing the job they were already on. Billy came with a 10 min. call to say he's on his way...I received an honest quote with high quality parts and they would bring my water heater up to current codes...and he said he would do it now...at 8:30 at night. These guys were professional, curteous, neat and hard working! My new water heater works great! Please give them a call they are worth it!

LuAnna L.

7/23/2020

I want to rave about the amazing job that Steven I. did! He is an expert in customer service, friendly, warm and sincere. We were worried about the unexpected cost of our air conditioner needing repair, while we are working from home during this COVID (quarantine). He helped us apply for zero interest financing and made us feel hopeful about us getting our air repaired quickly. Thank you Steven and All Pro for helping us when we needed it the most!
LuannaL

B L.

6/16/2017

Our water heater stopped working and we called All Pro Plumbing and Heating. They told us a service technician would be at our home between 5-7pm.
Willie Ramirez showed up on time, quickly diagnosed the problem and repaired our water heater. Willie was professional, friendly, and put me at ease. Great experience and highly recommend Wille Ramirez and All Pro Plumbing and Heating!!

Justin E.

01/02/2015 12:00:00 SA

WOW! They are expensive!!!! I called them out for a slab leak so they could do a leak test for me. My intention was to locate the exact spot of the leak so I could bust through the foundation myself (personally I was off by a foot and a half). The guy that showed up reported a leak in two spots. That deterred me from wanting to fix the pipe and to just rerun a new line (something a little over my head). So I went ahead and had him quote me the price for that. $5,200!!!!!! You could image not only did my jaw drop but my the logic processor in my head almost fried. I told him I don't do anything based on a single price tag and he had to break out the estimate into individual parts. He wouldn't do it. He just said that's the price, period and that it included everything up to putting the drywall back. So I asked him not to finish the job completely, leave the drywall alone and how much would it be? He took off $1,000. Um...what? $1,000 to fix 4 little squares of drywall?

These people are insane!!!!

I added a room to my house for $6,000 and they want $5,200 to run two water lines? If they built my room it would have cost around $32,000.

I guess the real issue here is I actually know about what needs to be done. I can think of all the supplies in my head, the amount of hours and what it would take to get the job done and absolutely nothing justifies the price they gave me. Don't get me wrong, I understand overhead, business cost, warranty overhead....all that jazz. But even then, their price was insane. The problem with this company is they are TOO LARGE. Too bloated.

I called out a plumber who owned his own business. License verified, insurance up to date. Total cost of the job $1,000 and that included another leak test. This weekend I'll spend about an hour putting the drywall back.

Here's something else that completely pissed me off...1) All Pro Plumbing did NOT perform a proper leak test ($225 bucks down the drain) and there was NOT two breaks in my pipe. Only one. The sound test they performed is only for an approximation. A proper leak test involves turning off the water and pumping the line with air which they did not do. Listening only for water leaking out results in false positives which is exactly what happened with the supposed second leak.

So there's the math for you. $225 for only a (bad) leak test versus $1,000 for the entire job including leak test. Project total - $1,000 versus $5,425.

Jay B.

03/09/2015 12:00:00 SA

Called All Pro Plumbing after first company called was unable to clear the drain and wanted to install a clean out in order to get to the problem (at an estimate of just over 3800 dollars) Jesus M came out about an hour after my initial call so the response time was very good. I explained that I had a different company out and they were unable to clear the drain. Jesus was very professional in saying what he could do and that he felt comfortable that he could clear the drain (although he said there was always a chance it wouldn't clear but if so that he would outline exactly what the next steps would have to be and that the price of this visit would be credited to any future needed service.) The house is an older one built in the 60's so all access was through 2 inch roof access pipes or 2 inch cleanouts. Jesus first tried to access from the roof but the cable w/blade would not make the turns. He then came in and removed the blade to access through an interior cleanout. It took about 130 feet of cable but the stoppage was cleared. Jesus was very meticulous in covering the flooring and additionally covering the rooting machine when extracting the cable to prevent drainage fluid from splattering off the cable. Jesus then did a post-inspection with the camera feed to show me that the drain was clear now out to the street. I have always wondered about the layout of my plumbing with 3 bathrooms and Jesus took the time to give me a clear understanding of how my house drained and how each interior line connected to each other and/or the main sewer line. Jesus would run faucets and flush toilets to show me where the water flow for each bathroom entered the system and where each junction was located by using the camera locater. Jesus was very informative and answered my multitude of questions and hypothetical scenarios. The price seemed a bit higher than what I would have estimated but the customer service from Jesus was exceptional. So the four star rating is based on 3 stars for price and 5 stars for Jesus's service.

Pearlette G.

5/18/2019

today I needed a plumbing company and I chose All Pro. I received great service from Drew. The repairs were for what I needed only, no over pricing. The repairs were explained properly just a pleasant experience.Thank you Drew

David M.

09/02/2021 12:00:00 SA

We had a backed up line in our house and we called All Pro due to the great reviews. Our tech Justin M was very knowledgeable and professional and found the problem right away. The price was very reasonable.
I highly recommend All Pro and will continue to use them if we have another problem.

Chia- Ling T.

3/25/2023

I wanted to say thank you so much to All Pro member Austin Dale for coming to my house and evaluating the water leaking in our shower. He is very friendly, kind, and professional. Because my house is still only 4 years old he suggested we should contact the manufacturer for being under the 10-year major defect warranty. For future house plumbing, heating, air, and electrical problem we will always call All Pro again. Thank you so much for sending us a kind honest professional!

Brian W.

5/28/2017

Had a technician come down and look at our A/C and heating unit. Claimed that we had a freon leak, the filters looked fine, and we needed a full unit replacement, close to $9000 worth of repairs.

After another consultant from a different company came down and looked at it. There was no freon leak as claimed by the tech from this company. All that needed to be fixed was the filters (they were extremely dirty on the opposite side of what was visible.)

My question is, if your techs work on these kinds of repairs all the time how can one miss a simple thing as flipping an air filter over? Or even better the honesty that was portrayed during the appointment?

I am extremely disappointed by the quality of service and lack of knowledge. The guy was nice though.

J W.

07/08/2023 12:00:00 SA

SMAM LIKELY

So I put in a request for my ac unit and a woman from here contacted me and she said she could send someone out within 45 minutes. And I asked how much would it be for the diagnostic, and she said that it wouldn't be a charge. So the guy came out and said oh it's going to be $89 for a diagnostic. I informed him that I was told it wouldn't be a charge. Then he said ok. Took him to the unit and he didn't even take nothing a part then he went to his truck to make a call. He came back and Informed us that if we wanted him to tell us a price and continue he would need to charge us$89. I'm like ok thank you for coming but I'm not interested in any way from the company you work for.
I then called the company back to inform the. What happened and they told me that the supervisor would call me back. Never received no call back.
I'm starting to think that some of these companies are paying people to give them good reviews.

David C.

7/16/2018

The work is clean and seems to be good. However, my wife advised me that the bill to replace the guts for two toilets was $638. Less than two hours work and at $20 each for material from Home Depot..oh by the way we supplied them both.

I can't wrap my head around this. Thanks for fixing our toilets and you are welcome for your company party!

Well here is the follow up a day later. Our $600 but not really toilet is leaking already. Had to turn it off. Guess that 1 year warranty will come in handy at least.

Denise D.

6/25/2018

Cannot say enough amazing things about this plumbing company. Jason is a star! My kitchen sink was leaking, my faucet was leaking ... my kitchen was a disaster and Jason fixed everything! He was on time, professional, kind and highly skilled! He fixed my plumbing issues and I am now a customer for life! Thank you so very much All Pro Plumbing! You are AWESOME!!!

Tim M.

01/12/2023 12:00:00 SA

These guys are lightning fast. I own a rental property in Southern California and I live in Northern California. You can imagine the stress I feel being so far when something goes wrong. That's where their tech, Jason Benton came into play. He was able to get to my property within an hour or so of placing the service call. He was able to diagnose the problem with my water heater and provided a quick and easy solution. Total replacement was the call. Usually, that would make me panic, but Jason was so thorough, friendly and communicative with my tenant that I simply had nothing to do. Job very well done Mr. Benton. Thank you for the work you do; this country wouldnt function without our Tradesmen.

Merci A.

11/11/2021 12:00:00 SA

I want to give a shout out to Daniel Guerra of All Pro Plumbing! He came to my home to perform my yearly maintenance on my Tankless Water Heater and I have to say He was very professional courtesy! he provided efficient service. He also showed me that I call All Pro at the right time to have my tankless water heater service because it needed the professional services that the offered! This is the second time Daniel has been to my home to provide plumbing services and each time he provided Superb service!

Thank you Daniel! You Rock

Alex F.

8/31/2015

Andrea was very helpful. Alex was very professional, knowledgeable, and polite. He did a great job repairing the plumbing issue that I created. Thank you!

Debbie W.

7/20/2023

Our air conditioning was working great on Sunday, then I turned it back on Monday morning, & the air was cool to humid feeling. I called All Pro Plumbing & said I needed someone right away, and although it was about a week before they could come, I let them know I have a monthly payment for regular ckeck ups & hopefully quicker service (i have asthma) & when I mentioned this they sent me to a higher level of care & they got 2 service persons out by yesterday (Thursday) in the afternoon. Thank goodness I have their plan!! Anyway, it was repaired by 2 really hard-working service persons (One was Donald & the other was Veronica). Both worked so hard & in that 100 degree sun & got our air working perfectly with 2 interior parts replaced in just under 3 hours, with the area left clean & the unit running perfectly. Thank goodness this company is honest, fair priced & has very good employees!! Thank you, All Pro & your super workers who took care of business and fixed the air in this hot, 100 degree heat!!

Carol B.

11/08/2014 12:00:00 SA

All pro is the best ! I had an intense clogged toiled and didn't know who to turn to, I called in the early morning they gave me an ETA of 10-11am, called me back by 9:30am to let me know someone was on the way. Once they got to my house they fixed my problem in a timely matter, I will definitely recommend to my friends and family.

Megan P.

09/03/2021 12:00:00 SA

I had no idea what was going on with my sink and like everyone else I did not have time for that. All Pro sent a tech right away. Justin was professional and fast. He was able to quickly solve the issue. The camera was cool as he was able to actually show me where the block was.

Samantha D.

8/16/2019

We have had such a great experience with this company since we had to replace our entire unit last year. They have called to schedule all of our check ups and inspections (even when I forget to call back). The guys that setup our system last year in September were AMAZING and so so fast! We have a small child so we couldn't bear to be without air, they made it happen so that we were only without for less than a full day! Then today Trevor King and Matt A.M. came out for our air condition safety inspection and were equally amazing! They were so friendly and personable. I thought my husband knew them already because they were so friendly! They did a thorough inspection, made sure we were safe and good to go. I even went back to check the garage after they left and they had cleaned up, locked all the doors, even locked the door from the inside so I was safe! I mean, that's quality service in itself! We will recommend everyone to you in hopes that everyone can receive such awesome service!

Brenda B.

04/03/2014 12:00:00 SA

This company promises 1 hour service 24 hours a day. But when we called at 8:00 we were told that they would be there between 12:30 and then 1:30. This time came and they then called to say they would be there between 3:30 and 4:30. That time then came and went. They then said they would be there between 5:30 and 6:30. Once again this time came and went. Now they say they will be there tomorrow between 9:00 and 10:00. I am not holding my breath. This is the most unprofessional company with the worst customer service ever. This is the first and last time that we have called them for service. Do not waste your time.

Sally R.

9/16/2022

kyle came out today and cleared our kitchen drain. he was a personable young man who was efficient and quite capable. he is to be commended for his efficiency and personable manner. thank you kyle for explaining the process and clearing our drain. sally rangel-taylor

Shayna G.

12/21/2022

Our kitchen sink backed up. I called All Pro at around 6:15 in the evening & they had a tech out to us the next morning. Andrew our tech, was absolutely amazing! Very personable, friendly, & professional. I would highly recommend All Pro.

Allan D.

6/27/2016

So my garbage disposal finally died after 10 years of service. Checked online for good reviews and found All Pro Plumbing. Customer service on phone was great and said that it's a free assessment so I said cool. Come on down (I had already checked pricing to install and replace new so we'll see how their pricing is). She gave me a 3 hour window but in less than an hour, the tech was already here, Dan Chavez. Very nice guy, very professional, and very knowledgeable. His assessment was just what I was expecting and we were able to work out a price that works. Took him just over an hour to install a new one and I couldn't be more pleased with the whole experience. From the initial phone call, to the prompt response to my house (and this was on a Saturday), to the tech they sent. Dan is the man! Thank you so much for the great service and great price. Wish all companies I deal with were this professional and friendly. I definitely recommend this company and they've just earned my business for life. They are now my go to guys for Plumbing, Heating and Air. Simply Excellent!!!

Matt A.

2/25/2013

All Pro Plumbing is extremely overpriced, and I think I know why. If you search Google, All Pro Plumbing paid advertising has them number 1 on the results list. As an SEO person myself i know that costs a lot of money to pay for that type of position. What I found out when I still contacted them to give me a free estimate is they place the cost of such advertising back on their customers.

I had them come out to quote me for a simple water heater replacement! I was jaw dropped when they gave me the cost! When I called a local competitor of theirs, it turned out only be WAY less, over 4 times less. The best part was the competitor did more work then All Pro Plumbing quoted me for (they also replaced a regulator, and installed a new stand). All Pro Plumbing wanted to charge me over 4 times what it should cost to replace a water heater. I can't even imagine what they're getting away with, but I truly feel bad for people in a pinch who have no choice but to use these guys.

Stay away from All Pro Plumbing, total rip off.

Donna B.

02/12/2022 12:00:00 SA

Paul Vera was excellent. Right on time. Explained thoroughly how to prevent future problems and made sure everything was working properly. Next time I need a plumber, I'll ask for him.

Joel H.

4/27/2020

We had some electrical issues at the panel and All Pro was called. First time using All Pro and Shawn and Caleb were sent out for the repair. Nothing but pure respect and kindness from these two hard workers. They isolated the issues and after some extensive repairs, they got us hooked back up and going again. These guys are smart, courteous, and knowledgeable. They let us know what they were doing and why they were doing it. They had all the parts and tools on hand and took pics along the way for our records. The entire panel was labeled before the job was complete and job site was cleaned, as if they were never there.

Walter L.

7/17/2017

Service technician and people at the office were very nice but charged arms and legs. $89 service fee then our quote to repair was double the price compared to other company.

Linda A.

09/05/2019 12:00:00 SA

If your looking for great and efficient service then this is the place to go, Prices and technicians are great. Trevor came out to service the a/c and was quick and friendly and explained everything to me.

Leslie W.

8/13/2021

We discovered a water leak in our front yard on a Sunday morning. My husband call All Pro
Plumbing and they sent out a technical advisor within the hour and gave us an estimate. They came and completed the job of replacing the water line from our house to the meter. They were all very professional, respectful and courteous. They left our yard looking great. They took pics before and after. We were very pleased with their work and would recommend and call them again if the need arises. Thanks to Daniel, Jesus and Kevin.

Alex C.

7/26/2022

Austin D. was professional and friendly. Did a great job explaining our options and then took care of the problem super fast. He was so helpful we decided to be members.

Dorothy O.

3/27/2020

We are on a maintenance program with All Pro. Trevor came out to check our AC Unit prior to the Summer months. He arrived on time and provided written recommendations and professional service.

Hale M.

8/18/2022

Needed an AC service prior to it getting super hot in the summer and All Pro Sent Jesse L. out to diagnose and service my system. he was very thorough in what needed to be done and explained everything to me so i understood exactly. He did an excellent job inside and out and my AC was automatically 4 degrees cooler than what it had been operating and flowing much better. thanks Jesse for the great service.

David R.

5/18/2020

Very high prices . Shop around .I needed my condenser replaced . That is the outside part of your a/c if you have a split system. They quoted me $6000 . I said that is way too high I could get a whole new 3 ton system with furnace for that or a little more . They called back a few days later and said yes he quoted me a little high they could do for $4000. I never called back . I also had a bad shut off valve for water supply to my hot water tank and they wanted $560 to solder that one valve on. I ended up getting my condenser installed $2800 day and night equipment .

N T.

8/19/2020

Although Tyler Walker was an excellent caring person in my request for moving a water tank, I didn't care for their pricing. It was too high and I have called them in the past and totally forgot that I just can't afford them.
They are very professional and courteous on the phone. There is no denying that. Good service, they do try and accommodate you as best they can but just too high priced for me.

David R.

4/27/2022

I received a complimentary visit by Brian Smith, from All Pro. He presented himself very professional, informative, accommodating and friendly. He explained in detail various recommendations and/or upgrades to my home's electrical system. He was courteous and patient. We briefly discussed the priorities, inasmuch as I am on limited income and may only be able to address a few things at a time.

My experience with All Pro has been positive from the moment I contacted them to provide a complete sewer system for my home (from the people answering the phones, to the sales reps, to the installers and even the management) In my opinion, this company provides a genuine personal, honest service in plumbing, heating, air and electrical.

Sasha L.

09/02/2020 12:00:00 SA

I called two weeks ago and was told today was the earliest time they would be able to come to my home, and with the hot days we were having I thought I was lucky. Today I'm waiting for them to arrive and I pick up the call and it drops. I hear the voicemail and I call immediately back. They tell me since I didn't pick up, they rerouted the technician to another call. I called seconds after the call was dropped. They stated the earliest they would be able to come is next week. I called another company, coming today.

David F.

7/30/2019

We had half a dozen companies come out for estimates on a re-pipe with pex of an 1100 sq ft mobile home. 14,500 dollars from all pro for a 2 day job. More than double of any other estimate. Almost 4 times one estimate. That is borderline criminal in a senior community. Don't settle, get multiple estimates!

Angie H.

11/02/2017 12:00:00 SA

Excellent service that has always come through especially in emergency situations. I've used their AC repair and plumbing services multiple times over the past years. Representatives on phone are friendly and compassionate and the service reps are timely and professional.

Billy S.

9/22/2021

I had All pro plumbing come out to recharge an A/C and fix its leak. Paid almost $1200 in repairs and less than 3 months later it leaked out again. The 2nd technician came out and found it was still leaking and the previous tech must have missed it. They then tried to sell me a new unit. I called the manager michael to ask for a refund on the failed repair of the original tech. He said he would look into the paperwork and call me back. I called his cell a few days later and the VM was full. I sent a txt... nothing yet. Yikes

Diana P.

12/21/2009

As a new homeowner I hired them to do some work on pipes and refitting valves. They responded in about an hour (I did mention that I would be yelping them). I don't have a lot to compare these guys to but their plumber took the time to explain everything to me and let me know what he'd be doing and the different choices I could make concerning the job. Best yet, he didn't mind that I followed him around while he worked since I tend to get anxious having people I don't know working in different rooms. They called me two days later to check with my satisfaction as well.

Over all a pleasant experience.

Lori N.

08/11/2017 12:00:00 SA

We just want to thank Mike Clarkson, Gilbert, and Dan for the great work on our air conditioner. Everyone was very helpful and informative. Even the supervisor spent an hour on the phone answering all of my questions. The customer service is superb! They made sure everything was cleaned up and working to our satisfaction before they left. I would highly recommend them for your air conditioning needs.

Joseph T.

05/09/2022 12:00:00 SA

They were able to dispatch Kevin 90 minutes earlier than they'd optimistically estimated. Kevin was exceptionally friendly and knowledgeable. Considerate of the pandemic he wore his mask and was also careful around keeping the entryway clean upon entering and exiting with tools and such.

He quickly assessed the issue and within 30 minutes the repair was completed. Everything was clearly explained and options were given. The fee was super cheap and clean up was also taken care of.

This is my second time using All Pro. I returned because my first experience, water heater installation, was excellent. They are my go to plumbing service because they are friendly and competent. With people like Kevin representing the company I will continue to call upon them whenever I require a plumber. I also recommend them to my neighbors who, unlike people on the internet, I cannot escape or ignore if my recommendation was poor.

Crystal J.

05/10/2018 12:00:00 SA

After posting my review, I contacted All Pro Plumbing to let them know how unhappy I was with their service. I later received a call from Michael, the owner of the company. In speaking with him I was able to explain my concerns in detail and why I gave the review on yelp that I did. He agreed to change the information in question and not charge me for the visit. Honestly, I wasn't expecting not to be charged, I was willing to pay and I told him that. But because I was unhappy with the service, he decided to let it go. I really appreciate that. Although the first impression didn't work out well for me, after speaking with Michael I will not hold it against him or his company. Sometimes things just don't work out. I wish him and his company the best in all their future endeavors.

I called and made an appointment to have an electrical estimate done for a home purchase. At the time I made the appointment I specifically told the customer service person that I was the buying the home and what I needed done. I was told that it would cost $89 for the estimate. I brought the home inspectors report just so the technician would know exactly what it was I was wanting him to take a look at. When the electrician came out he gave my husband and I this whole speel and told us that it would cost $275 for what he would need to do. Although we weren't happy we paid the $275, because we needed to get the estimate done prior to the close of escrow ( he said the $275 would be applied towards the work). I looked at the estimate that he sent me and he LIED!!! The invoice states that I wanted the pricing to reflect my home inspection report. That was not true. I never said that. Granted the home inspection report had estimates, but I was not looking for him to match the prices, I wanted a fair price (not price gouging as he did) based on what HE thought, not what I had given him. I am so frustrated right now, I can't believe this guy. He just took us for $275 because he will NOT BE GETTING OUR BUSINESS IN THE FUTURE! Shawn is a liar and unethical and I was very unhappy with his service! Another thing, it isn't my fault that there was lack of communication on the companies part, and I ended up having to pay for it. Run, Run Run far away.

John O.

2/15/2019

Was at a friends house and had an opportunity to observe these guys at work! I was so impressed by their professionalism that I had to write a review. My friend noted how polite they were and how they showed up right on time. I asked a lot of question while they were working because I have some background in HVAC and they answered all of them quite well and even taught me a few things I didn't know. I have recently moved back to this area from the New England and will definetly use these guys for my plumbing and HVAC needs.

Candice K.

8/31/2021

James S. (service technician) came out, identified the problem and fixed it within one hour. The prices with All Pro are reasonable and competitive. I was so pleased with the work, that I will contact All Pro to service the AC in my unit. Thank you!

Jose S.

10/07/2022 12:00:00 SA

Drew came out to help us with a clogged sick. He is informative and experienced. He snaked the line and fixed the issue. He offered us their monthly planned but I passed on it. I really appreciated that he didn't pressure me. Will use them again.

Cheryl B.

02/07/2015 12:00:00 SA

Matt and Alex were great. Called to have the kitchen line cleaned out. They showed us the camera footage, stayed as long as was necessary to clean our line completely, and gave us tips for preventative maintenance. We have to have this done every year and this is the first time that we were given tips and product to keep it clean. We will start preventative service annually going forward (before we have an issue) but I feel confident that we will be able to keep on top of this.

Jess G.

1/31/2023

Super fast response. I want to say thank you Wesley F you are awesome. I appreciate you coming to the rescue.

Matt L.

8/14/2019

I called to have my water softener removed and loop the system to the original
The guy did his job theres no leaks
But he looped the pipes back in the opposite manner of what i asked of him
And at the beginning the two pipes run parrallel about 4 inches apart. 2 feet up the plumber connects the two pipes with two elbow, in order to connect the two he squeezed the 4 inch gap down to an inch or two. This puts alot of tension on the elbows and im sure it will leak down the line. This work is the work from someone i hire off the street, not a professional company. Paid 275 for a half fast job

G Z.

12/28/2019

Our heater suddenly stopped working so we called All Pro and they came to fix it . Edgar was very friendly and professional. Will definitely call if we encounter any more problems.

Cathy M.

12/27/2022

Thank you, Leo! I appreciate your professional attitude and personable nature. You answered all of my questions thoroughly, repaired the leak, fixed the cause of the leak (water pressure), replaced the refrigerator water valve, and taught me how to check my own water pressure and adjust as needed. Woo hoo!So excited... I can get my new refrigerator installed tomorrow. I also appreciate that you arranged for me to talk to someone about getting a new filtration system. Again, thank you so much!

Briana G.

6/30/2019

Such an amazing company! Our power went out over the weekend and we called and they were able to come out on Monday. They were super helpful in diagnosing the issue with both our air and plumbing issues we stumbled across! Everyone had excellent knowledge and told us what they would be doing each step of the way. The customer service was excellent as well! Overall they were very professional and patient with the long process of replacing everything in our system! Would definitely recommend to my family and friends:)

Betty T.

10/20/2021

I highly recommend Mike Cortez, not only friendly but knowledgeable and very professional. He answered all our questions and made it easy for us to decide to have them do all the work. Thanks Mike and all pro plumbing for the amazing work.

Colleen T.

4/24/2020

Had trouble with AC, called and had Trevor arrive before the end of the day.
Very knowledgeable, friendly and thorough.
I highly recommend him.

M S.

12/19/2018

DO NOT CALL!!! Absolutely horrible service! They failed to show when they promised, then failed to show up after rescheduling, and then had a quote more than double everyone else's. Terrible company to deal with....find somebody else no matter what it takes!!!!!

Tony C.

7/24/2023

ALL PRO is ALL RIP OFF! Truly dissatisfied and disappointed with this company. I recently called for my ac unit to get serviced even though it was working fine. No issues whatsoever. I was then told by the technician there were some preventive issues he recommended. After paying $1,670.50 dollars for a hard start kit, coil wash, and refrigerant, it broke down the very next week. I called to complain and was told no one could come out until a week later even after I told them it had just been serviced. Second time around the same tech comes back and tells me now I need a new motherboard, a pressure switch, and a compressor, and my ducting needs to get replaced. Now I'm looking at a $6,479 dollars to fix all the issues. I told him get off my roof and don't touch anything else. I called another company that basically told me I was mislead and deceived by All Pro. I didn't need the hard start kit and too much refrigerant in the ac unit was not installed correctly. My bill to fix the issues was $265 dollars! Save yourself the time and call another company that's not trying to swindle customers out of their money.

Randee L.

9/26/2017

Good experience with All Pro. Their techs Richard, Van, Nick and Chris all performed beautifully. Professional, knowledgeable, courteous, efficient and kept the house and their work area clean. It is refreshing to work with a company that actually does what it says it will do and then some. I was also pleasantly surprised with their competitive pricing. Great company to work with . . . . I plan to use them in the future for all of my plumbing, heating and air conditioning needs. A special shout out for Mike the Manager, he pulled it all together and kept everyone on track to complete the job successfully! Thank you all!

Patrice A.

06/06/2015 12:00:00 SA

This company was on it from the start. Dispatch scheduled accordingly and the Service Tech, Mr. Moya did a great job. The job was done correctly, quickly, and with no mess. The price quote was done upfront, we agreed to it, and the job was done correctly. That easy. Thank you

David H.

12/05/2017 12:00:00 SA

Warning , do not use this company . They lying, bate and switch and price gauging technic are a joke, we call them last satuday December 2 , 2017 for a stopped up kitchen drain , when the plumber got to my house we showed him where the clean out was, he said $250 dollars we told him it was to much, then he said the lowest he could do was $175 dollars we told him it was still to much he said ok he got ready to leave and came back and said his boss told him he could do it for $129 dollars because they had a thanksgiving coupon and we could use it. We agreed to $129 dollar, he pushed the cable real fast through the clean out not even 5 minutes and said it was opened, I asked him if he ran the cable all the way because the line goes all the way around the house and he said he did and that it was opened,I could still see that is not opened my wife tried the sink and still backed up she asked him twice to pleas run the cable again and wouldn't do it he said that it was much oil in the pipeline and we need it to have it hydro clean and the price was 1,500 dollars and they would credit the $129 dollars towards the $1,500 dollars we said no and paid him the $129 the next day December 3,2017 I went to the local hard ware store and bought a bulb auger witch he did not have on the cable he ran and I pointed out to him ,tool kit for my snake cable I poured a half gallon of simple green in the sink and ran the cable through the clean out and it unclog the line sink drains fine cost me $25 dollars not $1,500 dollars

Mike H.

09/10/2021 12:00:00 SA

I was having a water filtration system put in my house this morning. To my surprise I discovered a leak in my expansion tank to my hot water heater that was put in by all pro about six years ago. I gave them a call and I was told that dispatch would have to get back to me if they would be able to get to it today. After about an hour they call back and said that someone would be available between 12-5pm. I was called back at about 12:45 and inform that someone would be there in about 30 mins. About 5 mins later I get a text from all pro to let me know that Edward would be my technician. Edward arrived at about 1:20, show him what the problem was and he went to his iPad to make sure he brought up the right cause and cost. After being told the amount and I told him yes he got right to work. But that wasn't all, after he replaced the tank and went to turn on the valve to the hot water nothing. It seems that the on/off valve to the hot water had broke upon me turning it off when it starting leaking. Good thing I had kept a $50 off coupon around for just a emergency and provided that and that make the cost of the multiple repair more tolerable. After a updated price he was off to repair wonderland. Edward was very personable but at the same time professional. I commend him on the way he handle the situation in the heat of the day and didn't loose his cool. (Ha Ha) Anyway my hat's off to Edward for a job well done.

Brian W.

06/05/2022 12:00:00 SA

John arrived on time. He texted us 30 minutes prior to arrival to let us know he was on his way. As for the service John Garcia provided was, excellent. Let me explain. John was very professional, very friendly and was also extremely helpful. He did a great job doing a diagnostic on our problem and was more than able to resolve our plumbing issues. John really knows his job. He's extremely familiar with his profession.

Because of his help and professionalism, we will be making All Pro Plumbing our go-to service for all our future plumbing needs.
It's not often that we are fortunate enough to get someone as professional as friendly and as knowledgeable as John Garcia.
If you have any Plumbing issues in the future I highly recommend All Pro Plumbing and Heating. And should you decide to use All Pro Plumbing and Heating (based out of Ontario California) ask for John Garcia as the highly recommended plumber. You will enjoy his professional demeanor and knowledgeable, caring attitude.
Kudos to John Garcia!

Brian W.

Adnan K.

9/26/2022

Excellent service from All Pro Plumbing, Heating, Air & Electrical! Their team is available 24/7 to respond to any emergency services related to Air Conditioning, Heating, Electrical, Plumbing and so on. They responded very fast to fix our plumbing issues at a reasonable price. Austin was friendly, professional, informative and did a wonderful job. He explained everything to us quite nicely. He was very prompt and efficient. He fixed everything very efficiently within a short period of time.

Karen P.

04/05/2023 12:00:00 SA

Update on my review. Shannon at All Pro is awesome. She saw my review called to make it right and take care of my Mom's issue! She sent someone out right away and took care of my Mom. Thank you Shannon

Nydia E.

8/16/2022

All Pro Plumbing, Heating, Air & Electrical sent Jesse Leon out to help repair my Air conditioner. I have to say the work they did was fantastic. Jesse was very knowledgeable and helpful, they also kept things neat and clean. I recommend All Pro Plumbing, Heating, Air & Electrical for household needs.

Donovan F.

12/28/2016

Awful service. Can't get to the appointment on time! Then call after everyone is closed and wants to over price the service! Keep looking folks this is not the company for you.

Dawna S.

06/07/2021 12:00:00 SA

Terrible business. Paid them 89.00 for absolutely NOTHING! There just trying to sell new systems.

David M.

08/05/2023 12:00:00 SA

Despite a few hiccups in logistics and communication, they did an awesome job performing preventive maintenance on my elderly mother's AC. Armando the technician was amazing. He was patient and very nice. He arrived on time. He did the repairs quick and professionally. Shanon the supervisor dispatcher helped expedite the new appointment time. She was very nice and sympathetic to my mother's vulnerability in this never ending heat wave. I really appreciate all the help they gave me.

Tracie R.

11/08/2021 12:00:00 SA

I had lost power in my kitchen. I called them at 8am and someone was here by 10:30. Andy Torres was very detailed and professional. He answered all of my questions. He explained what i needed and got the work done same day. I felt the price was fair for what he was doing. Electrical issues are scary for me and i really appreciated his confidence. He was quick and efficient. I will be calling on him when I'm ready to do more. I highly recommend him and All Pro's !!

Tony M.

05/12/2023 12:00:00 SA

Leo was our repairman and we were very lucky to get him!!! He is fantastic at what he does along with a GREAT personality. If we ever call again for service we only want Leo to come.

Marta P.

2/26/2023

As a member of their month fee program you're told you'll get priority service and discounted rates. We waited 3 days for them to come out the second time for a furnace issue that they installed only 2 years ago. We called them when they were an hour past the second missed appointment to be told it would be late afternoon. They don't prioritize anyone, especially when it is warranty work for their shotty work. Don't waste your $10 monthly on their membership. I called a smaller local company and they came out within 2 hours, and fixed All Pro's work, under warranty. Definitely not All Pro.

Amanda F.

10/22/2021

Did a quick search for an A/C company to come out to our home to replace our system and I am pleased to rate 5 stars for this company. They accommodated the time I was available and sent out Mike C and my husband and I were glad they did. Respectful, knowledgeable and great service. Thank you again !!

Gideon P.

4/23/2016

Once again All Pro Plumbing, Heating & Air has come to the rescue. For the past few years, I have had a lingering air conditioning problem. In 2015, this company came out during the busiest time of the summer and replaced our condenser because the manufacturer's unit was old and seriously dangerous. After numerous repairs by other companies, it worked beautifully after installation of the new condenser by All-Pro. They also mentioned that the inside unit, blower/heating system may be an issue in the future. A few month later before the 12-month warranty expired, they returned to fix a leak due to the inside unit at no cost. They also gave me an estimate for repairs and entire replace. They carefully explained the pros and cons to repair and replacements. They did not try to push it on us in 2015. Now that it is 2016, and the warranty has expired, I called Lowe's where the condenser was purchased because something seemed to be wrong with the unit. All Pro called the next day and said that they would honor their installation if required, but it was probably the blower/heating unit. Today, Saturday the 23rd, 2016, I woke up at 0730 to an All Pro truck sitting in my driveway waiting. George and Salvador both exited their vehicle once I opened my door with a smile and a greeting. They went to work immediately. What I saw when they pulled out the manufacturer's parts was unbelievable. I have never seen so much rust and decay on a piece of equipment in a home. Not only did they have the all right parts, install them correctly, and explained to me in detail all the problems that were happening, they went well beyond my expectations for the third time coming to my residence. If your air conditioner breaks down, call All Pro!

Jr B.

8/16/2022

Yes Jesse is a great guy to work with very knowledgeable and very friendly and kind. Thank you Jesse for your help. I would recommend him if you need anything done.

Jonathan J.

07/11/2021 12:00:00 SA

Was being told it was a FREE for them to come over and check the problem and let me know the price. However when tech come he was asking for 300. He was told me that it is free for him to come but it is not free for him to check. What I joke. Since we need the heater working I let him to do the check and he told me that he need to do the flush and water pressure regulator to be replaced. He was ask for more then 1k for this. I told him I will just do the flush which I though he will do the clean inside the heat as well but he end up just do the flush which I did myself about 1 month ago. I find someone else to replace the water pressure regulator for way less. I would not use this company anymore. Total over price.

Samantha B.

05/06/2015 12:00:00 SA

I recently had a new AC and furnace installed at our home, and I have to say from the start everything went about as smooth as you can get. Mike G, Jesse, Nick, and Nico all were extremely friendly, and explained the process step by step, so there were no hidden surprises. As a previous customer from other small projects, they made a large one as stress free and painless as possible. I couldn't be happier with the outcome! Thank you All Pro!

Juanito Z.

5/15/2022

Kevin Elvir came to do a complimentary water heater tank flush-out and checkup. He was punctual and cordial. Thank you.

Anthony H.

12/28/2022

Great service was performed by Jason Benton, a service technician who installed my kitchen garbage disposal and as a courtesy installed a shower head in my shower.
All work was performed with expert service. I am extremely happy with the service call and highly recommend Jason and All Pro Plumbing to correct any of your service needs.

Jan C.

9/19/2016

These guys are fantastic! Re-pipe and tankless system installed. All trouble-shooting completed and everything in working order. Very clean and ready to paint. Estimate was accurate and work was completed on time.

Good K.

05/01/2015 12:00:00 SA

You know how it goes, it gets hot and the A/C stops working. I called at 330 after I got home and had a tech within an hour! Chris was on his way home for the day but stopped by to take care of my issue.

Chris was very thorough in explaining what he thought was the issue and what needed to be done to take care of it. He walked me through every step of the process as he tested different components.

I was back in the cool in under two hours and slept like a champ. They had the extact parts that I needed and I did't have to wait for anyone to order a part or run back to the shop. Pure Pro's all day long!

This is the same company that repaired my sewer line after AT&T dug through it. I can't say enough good things about the professionals they have working for them.

When the water heater blows - I know EXACTLY who I am calling. I don't need to look any further. All Pro!!

Corrine W.

8/21/2023

I highly recommend this company they are outstanding they are there for you 24/7 their air conditioning service was fantastic and so is their personal (crew). Jay, Daniel,
Daryl Jeremiah Howard Otis and Juan

Carol D.

8/27/2020

Nolan did an outstanding job with helping with out plugged toilet. He was very professional and friendly. I would definitely use his services again when needed.

Carlos M.

10/08/2021 12:00:00 SA

I wasn't sure what was wrong with my water heater because I randomly stopped getting hot water. I called Allpro and had the pleasure of dealing with Erik Bringas, who was extremely knowledgeable and honest about what my options were. He called the manufacture company and was able to troubleshoot on the spot. My water heater works great now after a quick fix from mr. Erik and I am extremely happy with the service!

Troy S.

05/10/2018 12:00:00 SA

Rip off, price gouging at its best,beware of this business.I recently got a price to do some work at my home. Total parts to do the job would not have been over 150 dollars.They priced the job at around 1300 hundred dollars? So as I have said stay clear and find a more reasonable plumber.

Brent D.

8/25/2022

Kyle came out to my house in Hesperia for a main line stoppage. He was very responsive, professional and above all fast. I would definitely recommend All Pro and Kyle again to any friends and family

Cecily C.

12/17/2021

The price was right! The service was great! Kevin was a real pro! He was professional and did the service fast, correct, and efficiently! Good work!

Sonya D.

1/15/2014

DO NOT USE ALL PRO!!! We had our pressure regulator replaced. They charged $525 to replace it. The next day, there was a leak in the pipes under. We dug up the dirt and saw that they had put a piece of wood next to the pipe to try to stop the leaking. What a crap job. They told us they would fix it but for another $600. RIDICULOUS. The plumber 's name was NATHAN MCNELIS. They are CROOKS. If I could give zero stars I would. DO NOT USE ALL PRO!!! WARNING!!! DO NOT USE ALL PRO!!!

David G.

11/29/2012

I called for a furnace repair job that was a part replacement. It was not the lengthy amount of time that bothered me the the most because things happen but if I get a quote for a job I expect that price to be paid. I specifically asked if there was an inspection fee and I was told no by the office, the quote I received after the inspection did not mention it and then when it came time to pay I get I failed to mention it. I would not recommend this company and if you do use them watch out for any hidden fees.

Bull D.

2/13/2023

We called these so called professional plumbers and they charged an arm and a leg for a simple pipe repair. They didn't even fix it right. we called another plumber who went down there and said the leak was still there. We called All Pro back and having been waiting for weeks to have our repair fixed. Every time we have them scheduled to come, they make us wait all day and then call us at the end of the waiting time just to reschedule. Knowing we have the leak, they made us no priority for their shady work. ABSOLUTELY DO NOT CALL THESE UNPROFESSIONALS.

Eddie G.

07/10/2023 12:00:00 SA

My Downstairs AC unit went down and technician Sean from All Pro plumbing found the problem and took care of it in no time. Very professional and once again they came through again !! Highly recommend them

Louis B.

4/13/2023

Had a great experience with all pro plumbing today. Martin V came out to do my service prompltly, literally withing 15 min of my call, we were unable to find the clean out but Martin was able to work his magic and still clean out the line. Weasly F was also responsive and professional when he came to use the camera and confirm the line is clear. I highly recommend using this company.

Justin V.

1/29/2022

Kyle Shepard was our technician and was super friendly, reliable, and on time. I called around a couple other places and they were having difficulty with a clog situation in my bathroom and were trying to upsell because of the difficulty. Kyle came in and instantly pinpointed the issue and knocked it out. I have a go to company I can rely on!

J. M.

02/11/2021 12:00:00 SA

I own rental units and I had a stoppage at a toilet in one of my units. I called All Pro as they had a $53 special advertised on Google. They came out and attempted to clear the stoppage from the clean-out and with a toilet auger but were not able to do so. They would have had to remove the toilet and re-set cable the sewer line at a much higher cost. My regular guy was available to come out the following day and could do it for quite a bit less. So they said that I wouldn't need to pay them anything since they couldn't clear the stoppage. This shows the ethics and integrity of the company and I left the experience VERY impressed, so I stored their number into my cell phone for future reference. Also Nolan was SUPER PROFESSIONAL and HONEST. I really appreciated dealing with him.

Betty P.

2/15/2023

Jose was out to fix my elderly fathers AC/heating. He was very professional and explained everything he was doing. A part had to be ordered and came within a few days so the job was completed in such a short amount of time! Service was amazing and my dad every impressed with the young man. Thank you guys for a great job!

Jason from All Pro also came out to my fathers home for the plumbing on the 8th of this month. Let me tell you, the work was NOT EASY! He was able to find the problem and helped us immediately! I couldn't say thank you enough for the work he did for us. Very professional and just like the previous review my 90 year old father was impressed!

Lena C.

05/08/2021 12:00:00 SA

I made a mistake of putting a tankless water heater 4 months ago.
I made an appointment to fix certain issues 3 different times this past week. They were a no show 3 different times. 4 hrs of waiting 2 different days. Then a specific time and once again a no show, no call nothing. So disrespectful and absolutely the worst response I have ever had from any company.

Justin C.

3/18/2021

A gentleman by the name of Edwin showed up, figured out what was going on with my furnace, diagnosed it, and provided me with a quote within 15 minutes. He was easy to talk to, and very knowledgeable, and gave me a great price. I will definitely be using All Pro for here on out.

Cat P.

12/28/2021

Great customer service from the initial call to the service. Thank you Mariana and Thomas. Clogged toilet, same day service. Friendly, professional service person dedicated to finding and solving my toilet problem. Thomas worked outside in the rain, inspecting and clearing all clean outs until the job was completed. It took quite a bit of time and Thomas was pretty wet but he was able to solve the problem and clear the clog, all with a smile on his face. Friendly, professional and dedicated- very impressed w/ All Pro Plumbing,Heating & Electrical. Saved this number into my phone for any future services/repairs and for referrals. My rating- A++

Alex T.

01/12/2022 12:00:00 SA

I had All pro replace a leaking home water valve. Supervisor Mike Cook did an excellent job. He's very professional, that's why All Pro promoted him to supervisor rank . I will definitely hire All Pro again..

Steve P.

12/23/2014

I decided to use All Pro based on their participation with a recent television channel toy drive in the area. Figured they would be a credible company being involved with such a great cause.

From the first contact with Shelly F. to the site visit by Dan C., I found them to be completely professional, responsive and courteous. We experienced a sewer line backup and the cause of the problem was found to be a faulty (35+ year old) back water valve installed on the main sewer line. Dan C. was very responsive and took the time to explain the details of the work. Much to my surprise, he also kept me apprised during the progress of the work with texts and photos. The work was a bit pricey ($2,000+ during the holiday season - it was a major effort), but, we are still very happy with the job. The system now works perfect and I would not hesitate to use them again.

Thank you Dan & Shelly!!

Jennifer N.

12/09/2016 12:00:00 SA

I couldn't recommend this business enough! We had a bad clog in our drains causing water to flood the tub whenever we flushed the toilets. After calling several places we ended up with 2 no call backs and 2 saying they couldn't do the job. So we found All Pro and they said they could definitely do it. Unfortunately I had to go to work leaving my senior parents, who were already a little upset about the problem, to deal with the plumber. My parents were so incredibly happy with Jeff! He was very courteous, professional and reassuring. The problem wasn't easy but he did a very high quality job, got rid of the clog, and made sure everything was in good running order. I wish I had been able to thank him in person because getting great customer service yourself is great, but when someone gave quality service that is honest, reliable and high quality for your aging parents that means the world! Thank you Jeff!

Claudette P.

7/17/2020

I have used All Pro twice after I was experiencing some electrical issues first in my living room and then a few weeks later in my kitchen. Both times had an amazing experience; the technician came out gave me the assessment, made sure I understood everything, got right to work, and had me up and running.

Tracey M.

01/06/2023 12:00:00 SA

All Pro sent a plumber to redo the silicon seal in my master shower. He failed to remove his filthy boots and left a mess in my shower. I am absolutely furious with the poor service. I'm guessing he was ticked that I declined his $1,200 quote for an unneeded repair. Sick of poor service from companies.

Wallace S.

11/18/2021

Overall the score five stars plus applies the job was finished on November 10th 2021 the company Representative Steve Ibarra was very cordial but also professional the bids were not raised for incidentals. after a personnal change with George Reed being the lead Brian c and Jesse as installers the job went very smoothly and professionally overall the job went very well and I couldn't be more satisfied

Kendra D.

5/21/2022

Unfortunately we discovered a severe tree root intrusion in our main line. After receiving multiple outrageously expensive estimates, we finally settled upon All Pro Plumbing. Overall, the service was exceptional. From the initial assessment to the finished project, the experience was excellent with only 1 minor hiccup ( a slight delay in service). All of the service workers were awesome! We worked directly with the most phenomenal dream team (Eric R and Francisco). Eric R and Francisco went above and beyond to ensure quality customer service, professionalism and exemplary work. Both employees maintained a pleasant, personable demeanor while completing the project in a efficient timely manner. We felt extremely satisfied and valued as customers.

Megan L.

11/14/2021

So thankful for you guys, we didn't have any hot water and you guys still came out on a Sunday !! Our tech Leo, was so friendly and nice. He was more than accommodating. Thank you so much Leo!!

Rose S.

7/16/2016

Surprised with the reviews. I called All Pro Plumbing and they gave me a completely wrong diagnosis on my AC unit. I paid them the diagnosis fee, long story short I had to call another company and they were able to immediately identify the problem which my husband was able to fix for a fraction of the cost. I called and complained, but I never received a response back from their management. Needless to say I will ever call them again :/ if you decided to hire them, hope you have better luck then we did. Maybe it was just that specific tech guy in our case....

Douglas G.

02/08/2016 12:00:00 SA

stay away from these guys, warantees & guarantees are no good!!
crappy workmanship, and they don't back their own work!!

veronica m.

7/29/2015

The service with All Pro Plumbing, Heating & Air was exceptional. They came checked out the issue and from day one have been the most professional and courteous service I have had visit my home. We won't hesitate to call Antonio P for any future needs we may have! #problemsolved

Tami W.

08/02/2013 12:00:00 SA

This is by far the worst company I've had to deal with in a long time. After an hour past when they were supposed to be here I called only to be told they didn't know what happened or why no one showed up. I was assured they would have someone within two hours. I already wasted my entire morning, so I waited. Four hours of waiting and this guy finally shows up. He then proceeds to quote me a completely outrageous price to do the work so I told him no way! Then he doesn't want to leave until I pay him $400.00 for a service call! I told him to get out of my house before I called the cops and he finally left. What a horrible company! Please never use them, they don't deserve to be in business!

Allen C.

07/01/2019 12:00:00 SA

Got connected to them from home advisor about a panel upgrade. Gave them all my info and then they told me it would be $89.00 just to come give me an estimate...excuse me? You want me to pay to earn my business. Thanks but no thanks. Hard pass! Terrible business model!

Irma P.

8/30/2021

I called them and they came out right away . The guy was very nice but when they gave me a quote was outstanding 241.00 n that's with a 50.00 discount that's just to drain out my sink , I can't believe this I will make sure I never call them again . I've had plumbers do this job for 60.00 , please price around because All Pro is the most expensive place I have ever come in contact with . Totally

Angela G.

11/10/2021 12:00:00 SA

David from All Pro Plumbing came to my home and was professional, knowledgeable and honest. He fixed a leak that another plumber, from another company, told me required going into the wall and replacing the whole unit. David remedied the problem without opening the wall thereby saving me a ton of money. He worked tirelessly to fix our problem. Thank you David!!! I am signing up for the All- Pro membership!!

Michael L.

02/01/2018 12:00:00 SA

Does anyone find it odd that Ryan B only comments on the good reviews?

I called the main Ontario Office for a water heater replacement quote and they sent out a Plumber named Junior. He measured our water pressure and showed me a gauge that showed over 100 pounds of pressure. He looked at our water heater and said that with a new 50 gallon, electronic de-scaler, and a new pressure regulator we would be looking at about 6 grand!!! I told him to submit his best price as we were gathering competitive bids and he hurried to tell me that it was urgent that we address our issue and that if we wanted it done right to use them because they were the best. He sent me a quote (not line item-ed either) for almost $3000, obviously half his original verbal estimate. I would not use this company ever again for anything. I went to Home Depot and bought my own pressure gauge and I had 2 other plumber companies out and all our readings were 65-68 pounds of pressure. How about that!?

Irene F.

2/28/2019

Had a water heater situation pro plumbing came to my rescue they did a great job removing and installing new unit nice clean and professional work done in same day

Trach L.

2/28/2021

Our renters called All Pro to look into their plumbing. The plumber then called us. Initially he spoke to my wife over the speakerphone and he was incredibly rude. He then tried to scare us by exaggerating the problem and over quoting a ridiculous price to have a drain pipe replaced. The cost was in the 3k range for a spot repipe or 6k plus for a whole house repipe. We called a plumber familiar to us and he said there was no such pipe issue and charged us 70 dollars to clear a pipe of a blockage. All Pro seems to be only pros at trying to con people.

Valerie M.

4/26/2022

We recently had contacted ALL PRO Plumbing, Heating, Air and Electrical to resolve issues relating to our outdoor electric space heaters were causing our power to shut off to the outside of our home. Brian Smith was the Electrician assigned to resolve this problems. Brian arrived on time and gave us several options to resolve the problem. Brian answered all of our many questions in plain English and ensured we fully understood what was causing our electrical issues. We chose to upgrade our electrical panel by adding 3 dedicated circuits. The cost was very reasonable. Brian was personable, knowledgeable and thorough. He even made sure he cleaned his work area before he left. Brian's work was so thorough and efficient that we requested him to be assigned to fix another electrical issue we were having. He was just as great doing the 2nd job too! I would not hesitate to request Brian for any future electrical jobs we require and we truly believe Brian Smith is a great asset to ALL PRO!!

Kelly D.

08/02/2021 12:00:00 SA

Cody was amazing very professional and knowledgeable. He didn't give up he tried everything before saying there was nothing he can do..HE FIXED MY CLOGGED DRAIN !!!! He also gave me great pointers on how to prevent future problems !!!! I highly recommend him he represents this company well .. thanks again

Glenn B.

02/06/2023 12:00:00 SA

I needed my main drain line cleared, All Pro set up the appointment within the hour. Austin Dale did a great job clearing the clog right away, he set up a followup camera inspection same day to verify the problem was solved at no additional cost. I would highly recommend these guys for all of your needs, great response and professional quality service at a reasonable price.

Monica C.

3/27/2023

I call All Pro & I was able to secure an appt on the spot. They sent the techs info & ETA within the hour. Tech/ PLumber Martin V. answered all our questions. He came out and looked at the 3 areas of concern. He assessed the work and came back in with a very reasonable quote. He was able to clear out the clogged tub & toilet. We were very grateful for his knowledge as he was able to advise us on some preventative features. We were so satisfied that we purchased a service membership.

Michael W.

6/27/2017

Very unsatisfied he tells me this is what it needs so I give go ahead and it was 1550.00...and after he did the work it still didn't work and then he tells me it's something else and they need to replace sometjing else for another 4200 or option 6200 or 9200..so all in all I spent 1550 for nothing as a.c. doing exact same thing it did beforrw he came out .How damn ridiculous is that I can juat throw 1550 to anyone and got the same results. But will give 600 credit if I spend another 6200 for total of 7100..i will blast this every place..he could have recovered allm the r22 refrigerant he put in and not charges me but a few hundred for the house call

Sandie S.

3/14/2021

This is a company that does it right. My family has been using All Pro for the past twelve years and have always been pleased with their service. Today I had to have my hot water heater replaced and Nolan did an excellent job. I highly recommend this company!

Christopher B.

02/04/2022 12:00:00 SA

Paul V came out when we noticed water dripping from our ceiling. He did a thorough assessment and shared the options we had. Ultimately, he was able to identify the issue and do the repair. He was very friendly and honest the entire time. He did not try to price gouge us or upsell us on anything we didn't need. I will definitely request him to come out in the future if we have plumbing needs

Deb R.

1/20/2022

Washing Machine drain plugged. All Pro Plumbing was already on the Cul de sac. I spoke with the employee, Enrique. He was professional suggested I call, that they would send someone out right away. All Pro Plumbing sent an excellent young man name Kevin. Kevin was polite, professional and wanted to do his best. I appreciated this young man. Great Customer Service!!! The two never saw each other both displayed Quality Customer Service. All Pro Plumbing an experience I won't forget.

Thank you. All Pro Plumbing will always be my first choice.

Terry E.

12/10/2016 12:00:00 SA

Gary Brands from All Pro Plumbing, Heating and Air came to my home on 12/09/2016 to give me a quote to repair a loose toilet in my master bathroom. The toilet had not been properly installed by a contractor three years earlier. Gary scheduled the repair the following day. He called me about an hour before arriving to do the repair as scheduled. Gary could not have been any nicer. He is a personable man who takes pride in his job. He fixed the toilet and charged me exactly what we had agreed upon the day before. His work was clean and very well done. Obviously, I was very pleased with the job that Gary did.

Lisa R.

9/28/2021

We had a leak under our concrete in our backyard - which we noticed was filling the drain in our bathroom that is currently under construction. Thank goodness All Pro came out immediately. James Sander was our service technician. He was knowledgeable, professional and extremely efficient. He broke up the concrete exactly where the leak was, repaired it, filled the hole with concrete and even cleaned up everything - and fast!! Thank you James!!

Michelle P.

6/29/2022

This post is a little late. Leo from All Pro came to my mom and dad's house and he provided excellent customer service! He was very knowledgeable, did great work, and helped resolve the issue my parents had with their water heater. I highly recommend All Pro and their employee Leo!

Ashley L.

4/14/2017

Gus did a thorough diagnostic on both of our units, best technician I've come across for a long time. Professional and friendly. Highly recommended!

James J.

08/05/2019 12:00:00 SA

I've updated my prior review and removed the history. It's not important on the bad that occurred. I'll leave that to simply this. Myself and this company don't see eye to eye on pricing, which is why I'm leaving three stars. What I will say is if you do have a problem with the service or it's employees they will go the extra yard to rectify the situation. I aired my concerns and I was contacted by the Service Manager Michael Greany. We had a lengthily discussion and follow up was conducted. Because I was unhappy with my service I was compensated for my time. Changes were made internally and both sides found common ground. I appreciated the candor of Mr. Greany and the customer service provided. I'll even go as far as using the quote on their trucks problem solved. Thank you Michael. Your company is lucky to have an employee like you.

Moe L.

11/11/2021 12:00:00 SA

I definitely recommend All Pro Plumbing! Their techs Robert and Eric came and put in a new water heater for us. They were very professional, quick and didn't leave no mess. They did a great job! Thank you!

Linda B.

05/03/2023 12:00:00 SA

We we're having issues with our drain in our sink in the kitchen for a while it was going to be a disaster if we didn't get it fixed. First we called another company but they helped a bit but we ended needing extensive work done to it. So we called these guys up and they solved our problems

Then recently we we're having trouble with our toilet leaking ughh it was such a drag well we really needed to get it fixed asap! So we called them again and came to see the problem and said they would come the next day to fix it. Well they came and did a fantastic job! They fixed both issued one with the tank and with leaking they definitely know what they're doing. Definitely recommend these dudes 100%

Winter T.

10/21/2021

My experience with this company has been great. Their prices were affordable to me. I have used this company for plumbing and electrical. All the technicians that came were polite, friendly and helpful. They answer all my questions happily and explained the process so that I was able to comprehend why I was having the issues how they would fix it and how to prevent. My most recent experience was with Lucas and he was awesome!

Ms. J.

10/21/2020

Most unprofessional company I have ever dealt with in CA NV TX or AZ. Don't waste your time or money. They tell you a time then you never hear from them again until after hours. They will waste your valuable time. UNBELIEVABLE!

Zandy C.

5/22/2020

I can't say enough good things about our entire experience. I decided last summer that it would be my last summer with a swamp cooler. We called All-Pro to see if they could service our 30-year-old unit that sat in our side yard unhooked for 15 years. Edgar was here, that day, within two hours. The moment we unearthed that unit, we weren't hopeful, and of course he confirmed that while there was a slight chance of getting it to run, it could be an expensive inquiry that might not have good results. He checked out all the hookups and we decided to get a quote for replacement. Edgar was super professional and knew his stuff. The next day, Mike came. He scoped out the furnace and connections in further detail and gave us a quote. Mike was incredibly patient with us and so so kind. Again, an incredibly knowledgeable employee. We decided to move forward. Two days later was installation day. Chris and Ryan showed up right on time with big smiles on their faces. They worked all day long and by the evening, we had cold air blowing from every register in the house. They answered ALL our MANY questions with kindness and patience, and their quality of work was impeccable. Chris went through everything they did and explained every bit of electrical stuff that had to be done (not good with the terminology but it was a lot to say the least) He showed us how to use our new fancy thermostat and then they cleaned up (really well) and were off. And now, we have central air for the first time in 15 years and I could NOT be happier with the whole experience. Big shout out to EDGAR, MIKE, CHRIS and RYAN for putting the PRO in ALL-PRO!!!!! THANK YOU!

Robin H.

02/11/2022 12:00:00 SA

Charles was the tech that came to our home to inspect our heating system. He was very thorough with his inspections and explanations. I would recommend him to anyone needing their system checked or repaired.

Also worked with Paul Vera, a plumber, for a leak in our laundry room. He was very knowledgeable, efficient and easy to work with. he had the repair done in 30 minutes. We will continue to use this company for all our plumbing, heating, air and electrical needs.

Cynthia M.

11/26/2013

I called All Pro for a Water Heater problem. They said they would have someone out between 4 - 5 PM, but would call because they might be out earlier. At 5:40 PM no one had shown, no one had called and I was a little peeved. I called the company and they apologized, said they would give me a 10% discount on my repair (not on everything) just the expensive stuff I assume, and they would be out in about an hour. Well 7 PM rolls around and again NOTHING AND NO ONE!!! They called finally and said, I'm sorry, but we can't come out!! Would you like to reschedule for tomorrow?. OMG, I can't even begin to say how angry I was. Of course I didn't reschedule and told them so then quickly hung up! So my kids and I had to take cold showers!
For anyone reading this, NEVER, NEVER, NEVER call this company!!! So very unprofessional !!

Sara M.

6/23/2017

Van came out and fixed my parent's ac, found an issue that he immediately fixed. He saved them over $10,000. Two other ac companies simply said the entire ac needed to be replaced after barely glancing over the unit. He inspected and found a basic problem and now it's up and running. He was friendly and professional. Very impressed, we will recommend him for the future for his knowledge and honesty.

Chris A.

3/21/2023

Terrible service do not use this company
Promises made and not kept new heater not working
They are unable to get parts needed ???

Paige H.

1/16/2022

We had a main line back up. Kevin E. Was great. He arrived quick on a Sunday, on a holiday weekend no less. Professional. Straightforward. Didn't charge an arm and a leg. Kevin's scheduled a scope as well for us. I would definitely recommend.

JayNaz L.

11/09/2022 12:00:00 SA

Thank you All Pro plumming. Jason was on time and very knowledgeable about the work. I would definitely request his services again. Thank you!

Stephanie M.

10/21/2021

My kitchen sink backed up the day before I went out of town. They responded quickly and opened the cleanout outside and cleared the blockage. However, the tech said he couldn't go farther than about 12' and called another tech with a camera to access and see what was going on. The camera revealed a grease block and recommended Hydro-jet to clear the blockage once and for $615.00 plus a 6-mo. warranty on blockages, all total $700.00. I passed and said I'll deal with it when I return home.
Luckily, I have a Home Warranty Protection policy that includes plumbing issues. I called and said I needed a plumber that can perform Hydro-jet to clear my kitchen drain. The plumber that responded said he was going to use a snake first and had 75 ft. Wondered why All Pro didn't use a longer snake. Well, the snake worked like a charm and broke up the blockage and pushed it all the way out to the city pipes.
All-Pro deliberately conducted absolute minimum of service in order to up-sell and un-necessarily sell a warranty on a service that wasn't needed. I won't be calling them back for anything in the future.
I think they were preying on me being a middle-aged woman and possibly not knowing better than to believe their nonsense and scam to take my money.

Lola L.

11/04/2022 12:00:00 SA

The Gas Co found a leak on a secondary line off the meter and shut the gas off. I called All Pro and in 20 minutes Leo Mena was at my door. Leo was was professional and explained each step of the job. The job took two days to complete and he spent most of the time waist deep in a hole repairing the line but he was always friendly and courteous. He kept the cost down by returning parts and explaining options. This is the third time using this company and each time is a great experience. Thank you Leo and All Pro.

Eric F.

06/04/2022 12:00:00 SA

Contacted the company on a Saturday and they were able to get a tech, Kyle Shepard, out same day to take a look at a problem faucet. He cleared it up for us in less than five minutes, gave some tips on how to keep it flowing and provided pamphlets regarding their yearly membership.

Rick K.

7/17/2022

If you're looking for a plumbing service, All pro is the only way to go! The tech sent to my house did an amazing job, and just as important - the value was amazing. They didn't try to rip me off like another major plumbing service (that I'll be kind enough not to mention). I will also be using them for my HVAC next weekend and may even use them for my electrical. If you want a fair price and awesome job, go with All pro!

Phillip F.

2/14/2014

My wife was referred to All Pro by our HOA. They came out and immediately starting cutting my walls up, then proceeded to quote my wife $650 dollar price to fix our leak. After trying to find another plumber, I decided to use them the next day to repair the leak. I learn later from my friend (an handyman) that they overcharged me badly. I found out from Homedepot that it should have cost around 250 dollars to repair. I will not use them again.

Vikrum T.

11/03/2021 12:00:00 SA

Woke up to a pipe break in the backyard on a Saturday. All Pro was very responsive and Nick Cannon was there within a couple of hours. He was very professional, explained the issues thoroughly and fixed the problem the same day which involved digging up and finding a cracked pipe, replacing it and addressing the underlying problem of excess water pressure to the sprinklers. We had some questions and concerns the next day and he was back to troubleshoot on Monday. All problems fixed. Nick was fantastic.

Cuong T.

08/08/2018 12:00:00 SA

My situation was critical because i have a young daughter and wife at home in this sweltering heat. My hvac blower was not working for 1 week. After dealing with two other one man HVAC shops with no professionalism and not even bothering to spend just a little time troubleshooting my issue or follow up with me, i decided to call All Pro because they were a professional company (look at their website) and referred by Nordyne, my hvac manufacture. From the initial scheduling call to the heads up call of when my technician was coming, the experience was 5 stars with the entire All Pro staff. Gilbert Avina, their HVAC expert technician showed up on the time window given the next day. He was professional, showed me his credentials and gave me his business card. He listen to my problems and patiently diagnosed my hvac problem. He took time to review my owners manual to properly diagnosed the problem. He even ran additional tests to make sure i only needed to replace parts that were bad. What a professional!

After carefully diagnosing the problem, he gave me estimate and said he could get parts and return the next day.

Today, he showed up with the parts which he had to track down at the supplier's warehouse. He took his time to install both parts. He also made critical adjustments to the hvac system to help prolong the future longevity of the system. He was even going to follow up with his office and see if we can recoup the cost of the parts under the manufactures 10 year warranty.

I am truly grateful for Gilbert and his company All Pro. I would highly recommend them and they have a customer for life.

Please do not waste your time with other one man Hvac shops out to make a quick buck and call All Pro for a professional and stress free experience.

Lizzeth L.

02/06/2022 12:00:00 SA

Called these guys due to a Sunday evening emergency with two of my restrooms being completely clogged and bathtubs it was pretty bad .. Anyways from the very start from the moment I called they were very polite and professional took care of my questions and so we proceeded with the service once my technician Kyle estimated my options he was very quick and knowledgeable on his work and everything got solved very quick and saved me money and a headache definitely recommend them 100%.

Shellie M.

06/04/2020 12:00:00 SA

Update: Ryan Black contacted me to discussed the situation & in the end he kindly offered a partial refund. He reviewed what happened, identified the issues & offered solutions. This is good customer service & it is greatly appreciated ... thank you.

Fred B.

11/10/2021 12:00:00 SA

Trevor King I highly recommend as a service tech, he knows his HVAC Systems. He did upgrades and advised additional helpful modifications that we will do in the future.
Now the schedule department overbooks their appointments and very often canceled with no notice a few minutes before they are to show up. Or they show up very late not prepared to do the job and ask if they can come back another day.
But the techs are very professional and do great work it is not their fault the office has problems.

Mike B.

3/21/2022

SCAM ALERT: Although website says Free Estimates, they will force you to pay with a credit card. Only electrician that required that after showing up and NOT disclosing over the phone (website glows with Free Estimate)--and now I know why--their bid (which took a week to get back, after me having to ask for it twice. So yes, you pay for a free estimate (website lies, easy small claims court victory by the way!) then wait a week to get it. When I called to speak with a manager was given the run around, and no call back to this day. THE KICKER: they were 3 times higher than my second lowest bid! So that's what they do, lie to get them out there, then tech is like oh did they forget to tell you about the $145 and then you wait forever for a high bid. The guy was here for 15 minutes max. The claim it was a diagnosis. Bullshit. All new install, no diagnosing of any existing problem.

E L.

7/19/2018

I am very pleased to give this business a 5-star rating. The staff is great. The office is polite and friendly. They do great job in follow up. The technician is well trained and just as important, explains what's going on for us layman. Ask for Zak! Very professional!

Enrique R.

3/23/2020

I would tell you that for a company to be successful, it needs good employees. Trevor King is an excellent example of what professionalism is. He is pleasant, attentive, great attitude, informative and above all gets the job done. Thank you so much All Pro for your help and your great employee Trevor King.

Drew S.

7/22/2020

Nolan Garcia what a great guy and hard worker, couldn't get the drain cleared at first but kept at it until he got it done! success! and he was wearing a mask the whole time and cleaned up when all done. verified the follow up and made sure if I had any issues I had a 30 warranted work. highly recommend this Company and ask for Nolan!

Elba S.

02/07/2020 12:00:00 SA

I had ALL PRO come to my aide the day I discovered we had a slab leak & my power had gone out. Shawn Greany came out & I.can't believe how he was able to take the time to trouble shoot what the problem was. He came back the next day & stayed until the job of fixing all the problems with my electrical panel. I was so pleased with his work ethic, & I had him return to also fix the electricity to my kitchen island which had also shorted out because of the slab leak. Thank you Shawn!!

Miriam H.

8/19/2020

My Plumber was Nolan Garcia , He was on time , in uniform and also identified himself. He fixed my drain issue and explain what he did and also asked if I had any questions for him. Very professional work

Leizel E.

1/20/2022

Our kitchen sink was clog, I called Allpro plumbing and they sent Andrew A. To the rescue. He's such a nice guy explain to me well what was going on with it and even recommend a sewer check ip for free. I highly recommend Andrew A. Such a reliable guy. A 100+ thumbs up for you Andrew. Thank you Allpro plumbing you're the best.

Jesus V.

02/09/2023 12:00:00 SA

Dispatch fee for a quote, I will have to pass other companies with better reviews are willing to bid for my service request

Carminator G.

4/30/2022

Clogged my kitchen sink today and when Kyle S. came out he helped unclog and clean out the drain. Professional and personable. I'll also add that after 2 other plumbers before calling All Pro I was told I would have to wait til Monday morning to get service. I can always count in All Pro!

Sandra M.

07/09/2020 12:00:00 SA

Hotwater heater stopped working and called All-Pro because of their good reviews. Technician was at my home within an hour after contact with dispatch. Technician, Numo, was friendly, knowledgeable, and helpful. Decision was made to replace the old hot water heater and Numo proceeded with the work immediately. Job was completed that day. Numo was professional, did excellent work, and left area clean and neat. I highly recommend this company.

Pam T.

3/17/2023

My Mom's kitchen sink was completely backed up, and Martin V came out and cleared it all up for her. He was very friendly and knowledgable.

Kevin C.

07/12/2020 12:00:00 SA

I required an immediate need to repair a broken water valve. Jon the Service Manager was pleasant even close to midnight. I was then called by the dispatcher team of Maggie and Jazmin the night morning on a Sunday where most places are closed who were communicative in letting me when the technician would arrive. Chris was a delight to deal with as he walked me through the repair and even connected with the other residences to inform them of the water shutdown. All in all great service and I recommend them in an emergent situation.

Linae J.

4/26/2019

All pro plumbing heating and air is a great honest local company. ANDY the electrical tech came out today and fixed my non-working sockets quickly and at a very fair price. Excellent service and customer service from the office staff to the field All Pro is a top-notch local company!
The review was penned by Linae Jackson of Direct Connect Charter Bus, Rancho Cucamonga, CA.

Samantha H.

02/02/2022 12:00:00 SA

1st I'd like to start out by saying I am grateful that my initial botched water heater installation from another company that nearly burned my house down was finally resolved by All Pro. Ed was very, knowledgeable with expert workmanship. Here's my issue, they must work on commission because my initial estimate increased $325 dollars when he came to do the work. If you give me an estimate of $800 I expect to pay $800 not $1125 a number that you randomly pulled out the air. Not sure what the $25 for hard to tell when you don't receive an itemized invoice. Also, the upselling is over the top, but I'm sure they're trained and likely receive commissions to do so. However, trying to convince me to get a tankless system, trying to convince me to join their maintenance plan after I'm already out of 4 grand over this water heater issue was just pouring salt in the wound for me. Bottom line make sure you get a written estimate BEFORE they come to do any work.

Fiore C.

02/11/2022 12:00:00 SA

Great Job by Paul today! Sometimes you have jobs that you just can't do yourself and you need professional help. Paul was very professional and very knowledgeable. I was very happy with the service and I highly recommend him and the company.

Frank G.

06/09/2022 12:00:00 SA

The technician was professional, experienced and informative. His name was Kyle and he explained the issue and resolution clearly. It was a fair price. Once he cleared the drain, he did clean up any residue that was left. We will definitely call him again for any future plumbing needs.

Duane G.

11/08/2016 12:00:00 SA

I received a $50 gift certificate in the mail for this firm, and I needed a drain cleaned so I called them up. The guy showed up an hour late and quoted $275 for a drain cleaning job that usually costs $75 to $100. Basically, they gave me $50 off and raised the price by 300%. I will say they are very polite and nice on the phone. When I have more money that I know what to do with, perhaps I'll call them again, NOT!

Mona H.

4/20/2020

I called All Pro as the vent and light above my stove was not working. They sent a man out and he said motor burned out, needed a new hood. I ordered the part and when came called to have it installed. Each time I called was told someone would call me back to schedule.
Friday I called another plumber and they came out Monday. Was not a burned motor but a lose wire!!!
They rewired the vent and had both working in no time. Now I can return the fan I bought.
Would give All Pro a zero if I could, didn't find the correct problem. Will use DC Electric from now one.

Nancy R.

4/15/2023

Very disappointed. They did a great job a couple of years ago with my water heater replaced so I called them again a few days ago with a garbage disposal installation. I waited all afternoon and no one showed up by the end of the hours that they were supposed to be here. I called them. They totally lied saying that a voice mail message was left saying that the technician would not be coming and if I could reschedule. Nope, they did not call me at all. This kind of job probably takes them less than an hour. They could have done mine and then moved onto the bigger job since they were going to take hours and go into the evening hours anyway. I just want some honest communication. Don't waste people's time. I could have called someone else and gotten my kitchen sink back.

Nicole S.

8/23/2021

We can't thank Chris P enough. He is our new go to for our HVAC needs. He arrived in a timely manner, was very professional, and left no mess for us to worry about. Highly recommend him!!! Thank you Chris.

Ria M.

7/17/2021

I wish I could give them minus zero, this company is Only good at charging money! Other than that, they have no idea of neither pluming, heating nor air conditioning.
They changed my ducting system which was horrible, they tried to fix my heating system but instead they hit the motherboard.
They pretend everything is under warranty but the truth is it's a big lie, cuz each visit they charge you a lot of money, for trouble shooting they charge you money, I had to call them over and over again! Until I gave up, and thought to write them a review instead!
Do yourself a favor, save your money and keep away from All pro

Sean G.

09/12/2022 12:00:00 SA

Agent contacted me 1 hr prior to arrival. George arrived on-time equipped prepared with all the tools needed to perform work. George quickly assessed my electrical issue and proposed multiple options for which I chose to replace a circuit breaker on my main electrical panel which he executed in a few minutes and charged me only for the service call. Honest straight forward experience. George also carries AC leak detection equipment and scale for R22 charge and I plan to use him next spring to recharge my AC.

Vanessa W.

03/01/2022 12:00:00 SA

Chris was very professional and I received GREAT SERVICE, he gave a detailed explanation of scope of work with all options/pricing.
Thank you so much.
Sincerely,
Vanessa Wells

Kevin arrived on time, he was very friendly, courteous, , patient,, kind & knowledgeable. He handled my emergency quickly and professionally. I would use All Pro again.
Thanks,
Vanessa Wells

stacy p.

2/23/2010

I called for a service call and after a responsive call back from the tech, nothing happened after that. No one showed up, no call of why they were late...2 hours after our window. Very unprofessional. Would not use them.

Nelly M.

8/16/2022

All Pro Pluming , heating and AC is a great company very reliable, Professional great communication when I asked any questions to Jesse Leon he was very details and professional. I highly recommend this company .

Darlene A.

8/26/2015

My mom's swamp cooler wouldn't start. She called they came they fixed it in under 40 minutes reasonable price. Pleasant service. Didn't try to sell extra stuff. Even replaced the pads. Thanks for taking care of my mom on a hot day in August

Julie A.

10/08/2020 12:00:00 SA

I have been with All Pro for years; they have done a wonderful job; anytime I have had a problem they get here right away, and always fix what needs to be fixed/corrected. Today Zackaria Jundi came out to do my Heating Maintance and also made sure my pipe outside was draining properly for the AC. He is absolutely excellent/the best; He is very patient and detailed. Before he leaves he asks you if you have any questions. He addressed a plumbing issue was concerned about; he let me know there was not a problem. That gave me a peace of mind. Thank you Zack for all your hard work; and, also All Pro for your help.

Emily A.

8/31/2017

Very helpful with our unexpected plumbing emergency, great 24 hour service. Our technician John Fierro was helpful in getting us the best price and the best work done that we needed for our shower. Highly recommend and would call again for plumbing.

B. G.

01/04/2023 12:00:00 SA

All Pro came out to replace 7 can lights in our kitchen. The scheduling team was kind and professional and the technician they sent out, Brian, was the picture of professionalism. He was respectful of our home and his work was flawless. They did a great job and I will definitely be using them again in the future.

Andy H.

1/16/2023

Our tankless heater was giving out an error code. I gave All Pro a call and within the same day I got a technician dispatched to assess the issue. Leo Mena showed up and was able to give a quick overview of possible issues. After running a few tests, he went over my options and price. There was no pressure from Leo to buy into the repair or even the PM plan. I decided to go with the repair and let Leo proceed with fixing the issue. About 45 minutes later, Leo finished the job and our hot water was up and flowing. Highly recommend All Pro and I thank Leo for the insight and help

Teresa G.

05/11/2020 12:00:00 SA

Owner, Mike, called shortly after I left review. He apologized profusely and said service man they sent is not the normal evaporative cooler guy. He personally came Monday morning and serviced the unit and even offered a refund of our service call. We did not accept refund since he did such a great job in servicing unit and making it run quieter. He even gave my husband some pointers on what to check. Thank you Mike!

G C.

07/02/2018 12:00:00 SA

Last summer our ac broke and we contacted several companies on Yelp. All Pro was the only company that was available to show up immediately. Zack was very professional and thorough. We got our inspection and quote. We needed a new AC unit and HVAC work done. Their work is 100% guaranteed and they do routine inspections after your initial service at no charge. Zack and his crew were very friendly and professional. They got the job done in a timely manner, working later if need be. All Pro is attention to detail and you get what you pay for. I consider All Pro the Nordstrom of air conditioning, heating and HVAC services. They ensure you are satisfied 100%. Very pleased with All Pro I highly recommend them!

Diane B.

03/08/2023 12:00:00 SA

Paul Ortiz was very knowledgeable, kind and completed the tasks in a professional manner.

Tyrone E.

04/02/2023 12:00:00 SA

My tenants toilet was leaking from the wax ring. After guiding my tenants on how to shut off the water, I contacted this company to take care of the problem. They sent out a plumbing technician that said he could clean out the drain by removing the toilet because their was no accessible clean out and the fee would be $320. When he couldn't clean outlet drain he contacted me and said he couldn't do it and the fee would be $280 to put the toilet back on with a new wax ring. $280 FOR A $6 WAX RING
BR CAREFUL THEY ARE RIPPOFF SPECIALIST!!!

Michelle H.

6/15/2019

Terrible!! Wanted to charge me about $6000 for work that didn't NEED to be done.. My unit needs to be updated yes.. But it doesn't need it now to work. All that was needed was new filters and for a switch to be turned on out near the unit. The other company I had come out didn't even charge me for coming. All pro plumbing is a scam... They left my system open and filter off. They should have at least left stuff the way it was found. Will never recommend this place to anyone... If zero stars was possible that's what you'd get.

Pat R.

4/22/2021

Easily one of the worst experiences I've ever had with a plumber.

tldr: They came out four times, made a greater mess then when they arrived, did not clean their tools from previous jobs or use mats , claimed to fix one of my toilets but work was found incomplete by another plumber, tracked sewage around both bathrooms and my washer, claimed they couldn't get a probe into my plumbing, did not bring the proper tools on three different occasions and kept upselling services while not fixing the problem. Same job was completed by another plumber (All About Plumbing) using an 80ft snake, he alao fixed both affected toilets, all in 4 hours.

I live in a townhome that has a sewage main line that is connected to multiple tenants. Something got clogged in the drain line and caused plumbing problems for both myself and my neighbors. Last Friday I had sewage come up and both my shower and my tub, followed by a large leak that came down through the lighting fixture in the middle of my kitchen. I had seen all pro at my neighbor's before and figured they would understand the plumbing since they had worked on similar units. The first guy who came out showed up late and claimed that since the water had gone down in the toilets that the line was probably already unclogged and that if i ran my washer it would push everything through. I ran my washer and he bounced, only for a flood of water to come down in my kitchen after the washer emptied out. All Pro sent a second guy out over two days, who brought several hand snakes and a 25 foot drill snake, none of the toola were washed and still had othet peoples fecal matter from previous jobs. He did not lay down floor mats, snaked both toilets several times with no result, removed one of my toilets to replace the flange and wax seal ( he only replaced the seal not the flange and did not even set the seal correctly). He said he would have to go through my washer drain because our clean out was connected to our neighbors which didn't work either. He said that he was going to come back with a hundred foot snake, a hydrojet and a probe which he never did. At this point I have sewage all over my childrens bathroom, our shower room, all around the washer, the kitchen is still leaking sewage from the roof (which had been cut open by a separate drywall company) and now I have to put my wife and toddlers (1 and 3) in a hotel for 5 days. I should also mention the guy used my children's bath towels to wipe up sewage water, very disrespectful of others property all around.

They don't even bother to come out the next day with the probe they claimed they needed to find the clog, finally the probe guy comes out and he claims he can't get the probe in my system and proposes a $3000 job to cut our pipes to get the snake and probe in there and tells us we won't be back in the home for at least two weeks.

Landlord is suspicious, rightfully so, that we are being scammed. She calls another plumber to verify their work from All About Plumbing. They bring a 100-foot snake and use floor mats in a clean manner. In 4 hours they unclog the main line, fix the plumbing, repair both toilets and get everything running again. Not only that but they ran the snake 80 feet and cleared up our neighbors Plumbing as well who were also using All Pro with no success. I would advise never using these guys, I think they were doing a half-ass job just to upsell me on services. The fact that they told me they didn't know where the clean-out was even though they had done work on my neighbor's homes (we share a cleanout) was suspect from the get go. The most abysmal part was I had to clean up other people's sewage that was brought in to my house by their unclean tools and unsanitary practices, needless to say it was absolutely gross. All About Plumbing finished the job in one day on Tuesday, I spent Tuesday night, all of Wednesday and Thursday morning decontaminating and sanitizing my house because of the mess this company left for me just so I could get my kids out of the hotel and back into their home. Needless to say I am one majorly unhappy customer. Run don't walk from this company.

Brian H.

8/15/2018

Called All Pro Plumbing and they had a tech out within 12 hours. Quick and great service. Erik Bringas explained everything and completed the issue within a few hours. My pool filler was rusted out and leaking. He cut it out and replaced it. He modified and reconfigured the pipes. Clean work. He did a great job. I would use All Pro Plumbing again.

Carrie K.

07/08/2022 12:00:00 SA

We called to have a new valve placed in out shower and fix a leak. Ed came that same day and worked fast to help keep our project on track!! He was very nice and professional and was upfront with the pricing. We will be using All Pro Plumbing again because of employees like Ed.

Mary M.

6/13/2018

Not dependable, they were a no show. I told then I was leaving early from work to meet them. Didnt call to tell me they couldn't make it. I had to calk them. DO NOT USE.

Brian B.

11/27/2021

Thank you Kevin for clearing out our washer drain. Kevin was able to fix our problem in a quick and timely manner. He was also very helpful with his suggestions to make our system better.

J C.

9/27/2015

Finally found a plumber we can trust! Our place of business had an issue with the sewer lines backing up. 70 employees without toilets and 99 degrees outside is not my idea of fun. I called All Pro at 11:30 am and they had someone out here within an hour. Lucky for us, they dispatched Antonio to our business. He was awesome! He diagnosed the problem and began working right away to get our bathrooms operable again. We needed to replace 20 feet of cracked sewer lines (tree roots). Antonio showed up the next day at 6:30 am and worked until 7:30 that night. He promised he would have the job done in one day and he kept his word. Several employees commented that guy working out there is a badass, and one of the managers even said he felt like he should give him a tip. Very pleased with All Pro as long as they continue to provide the quality service we received from Antonio.

Daniel L.

06/08/2021 12:00:00 SA

Edwin Garcia was the service technician that came out. He was prompt, respectful, and professional. He made realistic and sincere recommendations. Edwin also made quick work of the job at hand and now our AC is working better and more efficiently than before. Edwin made the choice to become an all pro member easy. My only hope is that Edwin will be my service technician from this point on.

Sandra R.

06/09/2023 12:00:00 SA

They were great getting out to our place today and fixing the main which had flooded our garage. I will definitely use them again and refer them to my family.
Excellent service, highly recommend. Leo and Chris R. were great, they were accommodating and beyond helpful by offering to help move our belongings to allow more access to the problem, they were professional and explained every step of the process in detail. All Pro was affordable and quick with their response, you can't beat the quality of service we experienced with them today.

E Dogg J.

5/14/2023

Worst plumbing company ever. Never could get a hold of manager. First plumber came out and did a botched job. The pipe burst and caused a flood in our living room. The company did not take responsibility and told us to go through our insurance. Worst company ever. Gave us too many run around.

Geoffrey G.

9/24/2021

Trevor king came out to perform or seasonal safety check. After the inspection it turned out that the evaporator coil needed to be cleaned because it was absolutely disgusting. Trevor cleaned everything out and after buttoning up everything out unit is tip top. Thank you for everything!

Elizabeth B.

09/11/2017 12:00:00 SA

I have Used All Pro Plumbing a couple times and I have been very satisfied. I decided to call All Pro Plumbing to detect the problem and do the work. This time I had a slab leak, and I was a little nervous and overwhelmed because it was a huge project. I was very happy with there Customer service, Jason was very helpful and explained things to me. And Alex was very patient with me in explaining and telling me the steps they where going to do, to reassure me everything was going to be ok, because I asked a lot of questions because I was nervous. They had a worker named Jose who was very friendly and cleaned up the mess. All Pro Plumbing kept everything clean. I highly recommend All Pro Plumbing. I will definitely Use them again.

Janice W.

10/04/2020 12:00:00 SA

I was very pleased with the service that All- Pro provided from, technician Hector Ochoa. Hector was very knowledgeable of the subject matter. He took care of me with the rigor of approach and in a professional manner. I couldn't be more pleased with the service that Hector provided to me. I was treated like a family member even though I am a senior citizen. Thank You All Pro Plumbing, Heating. for a wonderful experience!!

Rashad H.

7/28/2023

Jason benton is the best! The job was done perfectly and he worked very well on the house. He even stayed later to make sure the job was done right. Absolutely AMAZING!

Kelly K.

6/23/2023

We purchased a new AC and Heater system December 2022. Purchased the quarterly maintenance service. I let them know my concerns that the air conditioner did not sound right. The picture shows how the technician fixed the sound. Literally a twig inserted!
My husband said they would be emailing recommendations to us (I was at work), but the technician didn't answer as to what could be possibly be causing this noise. The noise reminded me of the old unit that we had for 26 years.
I get the email for recommendations for a air scrubber, a properly sized hard start kit and time delay that will supposedly extend the life of the air conditioner and stop lights from flicker when you comes on, and a surge protector. I had my electrical panel upgraded way before the air conditioner was installed and my lights do not flicker when the unit comes on. Total $2,207.75.
When I called the answer I received was, we will talk to the tech and call you back.
I've called 3 days in a row with the same answer, someone will call you back.
All I've received is silence!
Horrible service! Now I'm worried the air conditioner will go out!

William P.

8/23/2020

Beware of All-Pro Plumbing. I called for a plumber to fix a main water line that had busted. I made a appointment for a plumber to come out. I was given a window between 2:30-5. I called numerous times to get ETA. After several attempts I finally received a call at 5 to inform me that a plumber is choosing not to come after all. Apparently he sold more work on a existing job and decide to come to my appointment. Due to there lack of professionalism this leak could of easily been corrected in a timely manner, since they made a decision not to honor the appointment as promised the leak cause thousands of dollars in damage. Basically they make appointments they can't keep. They can't be trusted. DO NOT CALL THEM.....

Linda W.

9/14/2022

I am not one to post reviews, but our Plumbing Technician, LEO, from ALL PRO deserves a shout out. LEO is a great guy and did great work. He was so personable and walked us through what was needed on all three of our toilets that were having issues. He was courteous, and very thorough. He was confident and skilled in what he did. He really seemed to care. ALL PRO was a pleasure to work with from setting the appointment, getting reminders, and a call to tell us when LEO would be arriving. I would definitely call them again, and we would request LEO!

Mary F.

1/27/2023

All Pro staff were excellent. From the first call we made speaking to the operators Nikki to the crews that came out. Andrew, Andrew Y they were nice. Chris Griffin was excellent, personable, and very respectful. The teams were so good at their jobs, Brian and his crew. Leo Mena put our new toilets, and he did a great job. Chris Griffin kept us informed every step of the way. When he left, Brian and his crew did an excellent job and kept us informed. The team communicated well with each other and us. We were so grateful. Every single person was respectful of our property. I would highly recommend them.

Hai L.

06/10/2016 12:00:00 SA

During the crazy heat wave at the beginning of June 2016, it was difficult to reach anyone who could service our AC unit. All Pro Air did an excellent job answering calls each time we called them (and we called them often due to scheduling and for their guys to come back out due to subsequent problems with the units). The techs are extremely polite and makes conversations really easy. Barry, if you're reading this... I'm impressed with your guys: First Dustin then Jorge and Sal. I just wanted to let you know that these guys represented you and your business well. Super friendly, polite, and respectful.

Will call All Pro Air again for future needs.

Mark K.

1/24/2017

In the midst of the recent rains, the driveway catch basin was clogged and flooding. I called All Pro and was quickly scheduled from a same day service call. Within just a couple of hours, George R. arrived and reviewed the situation. He went to work and was able to clear the debris from a challenging underground pipe and the drain is working perfectly now. While he was on-site, I asked him to look at 2 sewer cleanouts for potential clogging by roots. He said the first was draining well, but the second had roots in the line. Within a few minutes more, he was able to run a snake down the pipe and pull a wad of roots out. George was very professional and helpful. I would highly recommend All Pro for professional help and quality service.

Patricia M.

03/03/2019 12:00:00 SA

I called All Pro air conditioning to check my furnace. The contractor said that my transformer is broken and he needs to replace it. It was to cost me $550.00. My husband doubted and refused to pay. We called another contractor referred to by Cotsco (We Care Plumbing) and the contractor came and said our transformer is not broken he just needs to fix the wiring. He charged us $140.00. Please avoid All Pro Plumbing company under all circumstances. They will charge you for services that are not needed and since you paid $89.00 for the call you will be compelled to pay their deceptive charges. Department of Consumer Services need to check on these companies that are stealing from consumers. I will not give them any stars.. Don't deserve any!

Connie W.

7/26/2022

Our bathroom flooded with water and found out that the toilet was clogged. Every time we flush the toilet water comes out from the base of the toilet. My neighbor recommended to call All Pro Plumbing and immediately they responded. They sent Austin Dale who is a very nice, helpful, friendly,informative employee and knows what's he's doing. Explains everything he's doing. Very pleasant guy. Next time I have problem I want him to be the person that they send.

Christine H.

04/06/2018 12:00:00 SA

This Company Double billed us. Their Tech named George , does not know what he is doing. Came out to trouble shoot the issue with our air conditioning units. Spent over 4 hours trying to figure out what was wrong. Billed us $225.00 for trouble shooting. Recommended $1337.00 total to Repair the 2 units. We signed authorizing the Service. Came back 6 days later with parts and provided the Service. All pro billed us for the $1337.00 for initial visit that listed the charges as Recommendations. and $1337.00 on another Invoice for the Service. And is demanding that we pay twice for the same service. Either Crooks or Stupid. You choose.

Cudge C.

01/04/2022 12:00:00 SA

Andrew A. was the plumber assigned to fix our kitchen sink this morning. This gentleman is very polite, has great communication skills & clearly has the passion for what he does. He knew the issue off the bat & was thorough even though it ended up to be a quick fix. Also had sensible pointers to avoid the same issue again.

Andy R.

4/26/2015

Excellent work done by two excellent technicians, Alex and Matt. There were several areas that needed to be repaired, and they worked efficiently and professionally in a minimal amount of time. Would definitely recommend to friends and neighbors.

Mark L.

1/27/2015

Carlos did a great job helping get my home's plumbing needs ready for us to sell our home. He arrived right when he said he would, quickly went over the paperwork with me, and got the hot water heater system up to standards. He laid out the area well while he worked and left if spotlessly clean when he left.

Steve P.

11/19/2020

Great customer service thank you so much All Pro Plumbing for having such great technicians I had the pleasure to meet David Torres, Chris Griffin, and Frank Hernandez. They came over to diagnose my problem with my plumbing. Unfortunately I have a lot of repairs to do, the great thing is that Chris and David explained all my options which All Pro Plumbing offers to their customers. Frank did a fantastic job with cleaning out my main line and showed me the roots inside the line causing one of my many problems, it's nice when you have a company who Send over guys who know what they're doing. On time, professional, clean and informative on what needs to be done.
Thank you so much
Steve Padilla

Brad J.

6/18/2015

I'm a realtor, and our client scheduled with All Pro to do a sewer line camera inspection prior to purchasing a home in Whittier. We were given a window of time between 3 and 5 pm. We asked if they could call when they were on their way, and let us know so we didn't have to sit in an empty house waiting. They said OK. We never received a call, and we went ahead to the house with our client at about 5 pm, thinking that was the latest they said they would be there. We kept calling the office, and they said they were still on the previous job. At 6:30, they said they would be there in about 1/2 an hour. Except, they were still in Corona - there is no way possible to get from Corona to Whittier in 1/2 an hour during rush hour during the week. We cancelled. I do understand that sometimes jobs run long, but this was totally unreasonable.

Gil A.

10/12/2020 12:00:00 SA

I had a great experience with ALL PRO. The moment I called for plumbing service, the customer service agent was very friendly & helpful. Sandra helped me in arranging a plumber right away. Then another customer service agent, Rebecca called me again to inform me that the plumber was on the way within an hour. The plumber arrived on time. He was very courteous and friendly, too. Hector was able to fixed our plumbing problem. He even made some suggestions to avoid experiencing the same bad problem again. Great job, ALL PRO... will definitely call you again for my plumbing, heating, air, & electrical needs

Rachele M.

10/25/2021

Our family is very happy with the work that All Pro Plumbing did in our home! Our faucet had been leaking for quite a while and it took some time to find someone who was honest, reliable, prompt in response, and did quality work. When we called All Pro, we were very fortunate to have someone come over right away and assess what needed to be done. We had the pleasure of meeting and working with Nolan Garcia. He was very knowledgeable, helpful, polite, and thorough with the work that he did. We highly recommend All Pro Plumbing!

John V.

07/11/2017 12:00:00 SA

Stay Away... They will rip you off like there is no tomorrow... And they are such a jerk that they will tell you that they are ripping you off.... I had a guy Chris come here and he told me that he would break my bank and then some.... What kind of service is this ?

Jodi B.

8/23/2022

Jovani Servin and Mike Cook arrived on time for water heater maintenance & plumbing evaluation . They were awesome explaining the services they would perform and took the time to answer all of our questions. They cleaned up afterwards and wore booties over there shoes. I will never call any other service again except for All Pro. In fact, I scheduled another appointment to discuss water conditioning systems. I highly recommend this company and the two service technicians which were Jovani and Mike.

Stephanie O.

6/28/2020

My toilet has been leaking at random times and water is coming out of the flusher. I tried calling about 3 times this morning and nobody answers. I did their online chat from the website and they said I would get a call within 5 to 10 minutes. Still never received a call and mind you i was told that this morning at 845 am. Well it's 1217pm and still nothing. I guess they don't want my business.

Nicole F.

12/20/2016

The only reason I am being generous and giving one star is because this companies office staff are kind on the phone.

I called for a consultation on 12/19 regarding my backyard drains being clogged. The girl on the phone said a plumber would have to come out for a FREE consult to look at the drains in order to give a price. They could not provide pricing on the phone because they did not know what kind of drains they were.

I got an appointment time for 12/20 between 12 and 2pm and was told the plumber would call me prior to arrival. At 130pm, after no call, I called the company to confirm the plumber was going to come out and the office staff said he was running behind but would call me ASAP to confirm when he would arrive. At 3pm I received a call from GARY who sounded like he hated life. He told me the price to snake an outdoor drain was $250 for the first hour and approximately $100 for every hour after. I asked him if he was going to come out to our house to look at the drain for the free consult and he kept saying he was giving me the pricing over the phone. I told him we had been waiting 3 hours and a plumber was supposed to come to the house for a FREE consult to determine possible job timing and he continued to tell me he only had to give me pricing over the phone. After him hanging up and me having to call him back, and him saying he was not coming out I told him no to services.

I called back company who advised me that dispatch showed he had arrived at our house. The staff member asked me if the technicians name was GARY and when I said yes she sounded like he was a problem for them.

Though she apologized for the poor customer service I declined services.

I did not wait three hours for someone to call me and give me pricing, without looking at the problem, so they can be lazy and not properly do their job.

Joy M.

04/03/2017 12:00:00 SA

Once again Customer Service at its best...Jesus not only diagnosed the problem as not a costly slab issue in the middle of my family room as we all thought, but found the the issue to be the tiniest of pin hole leaks in a refrigerator line that had been unnoticed by all for a long period of time. Then inside of 15 min replaced the hose and all was gone! Thank you again All Pro! Jesus you are the best!

Hank D.

3/25/2019

Had my HVAC serviced by Trevor from Ontario Rancho Cucamonga office and he did a wonderful job.

Wes S.

3/28/2022

Kevin arrived less than an hour after I called to report a clogged sewer mainline. Kevin was professional, efficient, communicated very well and had the problem resolved within 30 minutes.
Outstanding service.

Laura V.

8/21/2021

Plumber arrived 5 hours later than promised, but they are extremely short handed and busy. When he did arrive, (Leo) was very friendly and polite. He stayed late to finish the job. I am very happy with the work. On the pricy side, but he good work.

David Bradley B.

04/09/2023 12:00:00 SA

We had a leak in our backyard and we needed professional help. We called All Pro, Jason Benton came to my house and was very professional and knowledgeable. Jason made sure we were satisfied and had what we needed. As a company they went over and beyond my expectations. The service was excellent and we would recommend this coming to everyone.

Chris W.

04/02/2022 12:00:00 SA

They quoted me $89 for a service charge over the phone and would go towards the labor to fix a garage door outlet.

However, they told me $500 before going inside then brought it down to $130. That not include fixing the problem.

Michael J.

02/04/2019 12:00:00 SA

Used this company for the first time since it got a 4 star rating! Heating / Ac issue! Tach found the issue (same issue I knew about due to the damn dog ripping into the damn air ducks hoses. Regardless. Tech and helper showed up and replaced it no problems. Dropped 8bills tho. Pricey?? Id say a bit, could I have probably found someone to do it better? Yeah probably. As long as I see no problem with the worked performed in the long run, id probably use them again! Why not? Commercial grade material used id sure hope so! I do have to take a look of the complete work tho. All ducks are working great so I know the problem has been fixed.

Techs showed up earlier then expected! About 1 hour job completed 2 with materials and all!

Thats all for now! #my 2 cents. Does this company respond back on YELP? Idk ?? All pro??

Melanie R.

3/28/2021

We called one evening and requested plumbing service. They said they could send someone out the next day between 2 to 6. We waited all day and at 530pm we still did not receive a call from the technician or dispatch. We called and were told we were next on the list. 630pm came and went. We called again and were told that the technician was done for the evening. Then we received a text asking if we would like to confirm an appointment for the next day. We gave them another shot, and dispatch confirmed that our request was on the grid and they would be calling us the next morning at 8am. We never received a call in the morning. We only received a call close to 5pm.

We had already called another local company in the morning and they were able to provide service within 2 - 3 hours!! They were prompt and professional!

Guess who we will NOT be using next time?

All Pro was very disappointing and unreliable.

Ramiro S.

08/07/2021 12:00:00 SA

I needed lights and ceiling fan installed on the 1st floor of my 2 story home. Lucas did an incredible job placing the new fixtures and not creating holes all over the ceiling. Highly recommended and will use their service again. Great service, great people, and at a great price for the service being provided.

Lizett A.

8/22/2022

Our shower was clogged with wads of hair. I called All Pro Plumbing and was able to get service within a few hours of my call. Martin V. was our technician. He was prompt, knowledgeable, and courteous. He answered all my questions and was very nice. I highly recommend this company. I have used them quite a few times over the years for all our plumbing issues. I have never had a bad experience with any of their technicians. Great company!

James O.

7/19/2018

We had an emergency situation with our plumbing (roots in pipes) and they got a Tech out first thing the following morning. Our Techs name was Junior and he was very knowledgeable and honest. He let us know all options and cost and was able to get 5000.00 of work financed for us. Work was completed in two days. Thanks Junior and All Pro!

Diedre L.

02/09/2022 12:00:00 SA

Kevin was prompt, and very polite. He quickly dispatched the clog and was very responsive. All pro have been my go-to plumbers for years

Julie E.

4/25/2022

Jovani was the service tech. He did a great job with our problem clearing our drain. I was impressed with his professionalism. This is the second time in a year they have come out. Makes me wonder if it wasn't completely cleared out the first time they were here. Hopefully won't have that issue again for a few years.

Rhiannon G.

07/05/2020 12:00:00 SA

Got a bid from them on a small section of pipe leaking, their bid was $2700. Got a second opinion and it cost me $350 to repair the pipe. These guys are a rip off, completely willing to overcharge me without even seeming the rest of the pipe behind the wall. Don't use!

Carlos O.

01/09/2020 12:00:00 SA

OK - what I like about All Pro is that they are HONEST about the work you need. And I DO believe the techs are skilled are making repairs. But I feel I must share my experience. On the first day, I called for service on two clogged sinks and a leak from my upstairs tub. The clogged sinks (while expensive) were repaired and cleaned right the first time. The tub however, was a three-trip situation. I had already cut a hole in my ceiling (they will charge for that) so the tech can view under the tub and see the plumbing exposed. He spent time repairing the drain fitting, two days later, still leaking. Called back, on the 2nd visit, replaced supposed leaking o-rings on the diverter valve (forgive my lack of plumbing knowledge). A couple days later, still leaking. Also, the tech had to remove my washer to look directly under the tub. Turns out he made the washer hose (cold water) leak so I had to fix at 8pm later that day on my own, luckily small enough for me to handle. So, All Pro came back a third time and sent a different tech. Long story short, he finally fixed the issue. I felt though he wanted to try and bill me for another job - I was adamant this was not diagnosed correctly the first time (otherwise they would have recommended a different repair). He made the necessary repairs after all without billing me twice. This technician however damaged the hot water valve to the washer, and was visibly upset when I asked him to repair it since it wasn't broken when he got here. After a mildly aggressive exchange and reasoning - he did replace the damaged valve, and I greatly appreciated his willingness to help.
***Homeowners; know what condition your plumbing and appliances are in - it's not unreasonable to think that if a professional damages something in your home (while attempting to repair something else), they should take responsibility for it, without attitude. Also, ask your technician to take their time and diagnose. Nobody wants three service calls. Thank You, All Pro

Logan B.

06/08/2023 12:00:00 SA

This rating is ONLY for the HVAC side of this company. totally unorganised, their install team that put in my AC i found out was fired over negligence and i understand that considering those same people set my hallway on fire when they fumbled a bucket with flammable ac refridgerant in it while he was brazing the copper lines in the attic. i am now having continued issues with faulty workmanship that i am luckily getting fixed under warranty as well as the system they sold me having a controller go out not even 6 months after install.
i have the new controller being installed, but i was given an 8am appointment for the install, but now i am still sitting here at almost 1pm with no calls or emails at all from their dispatch team or the contractor himself. 2 phone calls later i find out that he is sitting at home depot apparently getting more fittings to do my install. it's a controller. plug and play fuse type design.
THESE GUYS ARE TRASH if you want quality work and customer service as far as HVAC goes. Please note, i'm ONLY grading their HVAC side. their plumbing side has been absolutely perfect. 100% DO recommend them for plumbing. HVAC I 100% suggest you use someone else. 0/10 would not recommend.

April M.

4/23/2023

I called and the response time was quick. The effort that Chris put in to try and fix the problem and the resources he reached out to determined a major problem. Jesus and Tanner were called in to do major main line work and they were amazing, clean and communicated every step of the way. Great customer service and very professional!

Elaine M.

6/14/2022

John Garcia was my service technician he was thorough he was very neat the job was done in good time he cleaned up everything and he was very personable I would highly recommend him.

Ashlee H.

11/06/2014 12:00:00 SA

I am not the best at fixing air conditioners, which is exactly why I called All Pro!
Amazing customer service, and very professional. I was set up with an appointment immediately after calling..
When they arrived at my home, they came on time. I am used to plumbing and air and plumbing businesses being late and grungy, but not these guys.
They came in and fixed my central air conditioning in an hour, can you believe that?!! An hour!!
Keep the hot days coming California, and call these guys to fix your air and pipes in the process.

Steven E.

03/05/2022 12:00:00 SA

Believe all the 1-star reviews you see here.

I moved into a new home and wanted to get a tankless water heater and to move my outdoor AC unit.

I knew the prices they quoted me were high to do both jobs, but I was eager and impatient.

I paid $5241.90 for the tankless water heater install and $2546.00 to move my AC unit.

Big mistake.

The guys moving my AC unit spilled chemicals all over my pavers. In retrospect, the technician knew he stained my pavers which was why he suddenly grabbed my garden hose and started washing down the AC unit and getting water all over my pavers so I wouldn't notice the stains.

It took many phone calls to get them to send a tech back out to try to remove the stains. Which he could not remove.

So I had to replace the stained pavers and asked to be reimbursed.

To which I got the run-around. The last I heard they wanted to send someone out to look at the stained pavers before reimbursing me.

That was 4 months ago.

Then I had a gas leak around the new tankless water heater. I had to call SoCal Gas to come fix it cuz I didn't want All-Pro touching anything ever again.

The real kicker was when I mentioned I wanted to replace my electrical panel and they quoted me $7448.53 to do it. Seriously! I went with another company and paid $1500.

Sloppy work and high prices. VERY sloppy and VERY high.

Oh, and they have a little Christian fish symbol on all of their company vans, so there's that.

Tina P.

10/11/2020 12:00:00 SA

Well we have been using this company for over 12 years but no more. Yesterday we called them to have our bathroom shower leak fixed. The plumber arrived on time, pretty fast. Great we thought. He quoted $1100 without even looking at what he would have to repair. My husband asked him what the breakdown was and he would not tell my husband. The wall had to be opened up, yes, but $1100? My husband asked what if it gets opened up and there is not a lot of repair needed, would the quote change? The answer was no it would still be $1100. My husband declined and we called another plumber. My husband went and opened the wall hoping this would save us money. Well another plumbing company, which we will use from now on, only charged $150.00. Yes, less than almost 10 times the quoted amount. We own two homes, but we are not rich. We have been paying this company for years and I shudder to think how much we have been overcharged. They did our main line twice, once for $4000, the last time for $6000; and after looking at reviews on here I am sure we spent two to three times as much as we should have. Never again will we call them. I am so disgusted with this company.

Woody S.

4/30/2023

Kevin was great very professional handled all my issues and explain everything to me

Thank you F.S.

Dale F.

12/29/2016

Dan Chavez was very professional & friendly and very knowledgeable in his work. Dan explained ever step that he was going to perform and he was very opened to answering our questions & concerns too. And as a Retired Navy person I most heartedly and proudly give Dan a big Bravo Zulu for his outstanding performance and professionalism in his work.

Sincerely,

Dale E. Fracker
USN CPO (Retired)

Dante C.

5/14/2015

We've been calling All Pro Plumbing for all of our needs, and their technicians have always been efficient and professional. In the past, they have worked on leaky faucets and faulty shower spouts.

This week, we had a minor issue with our toilets. I replaced the flush valves on both toilets, but saw that the second one was leaking. On Monday, we scheduled an afternoon appointment for later in the week. On Wednesday, unfortunately we were unable to be home at the scheduled time, so we called to reschedule. The woman on the dispatch was very understanding and rescheduled us for Thursday.

On Thursday, the minor issue was gone, so I called All Pro to inform them that there was no longer a leak. However, the technician was already on his way, so she told me to let him look at it anyway, that the estimate was free of charge.

When Josh got here, he looked at the toilet and saw that it just needed a little tightening. He gave me some advice about low-flush toilets and checked the house water pressure before he left, all free of charge.

I recommend All Pro for their timeliness and their professionalism.

Stacey R.

11/21/2011

They came out to install 2 new toilets we had purchased. The guy gave us a quote to install them and once he took out our old toilets he told us he needed to replace the flange and it was going to be an additional $250.00 per toilet. Then he figured out the new toilets were two big so he had to move the pipe....another $450.00 per toilet. When we complained about how much it was he quickly agreed to cut the price in half. He was trying to take advantage of us. It ended up costing us $1200.00 to install 2 toilets. We had company coming over and needed our toilets otherwise we would have sent him on his way. We tried to call their office to complain and the manager will not take our calls. They have no concern for the customer. Please do not take a chance with them.

Pat C.

07/05/2017 12:00:00 SA

Water heater leak on 4th of July. Called 2 plumbing companies that had emergency services and All Pro responded in 15 minutes. Matt came to the house within the hour. He explained everything that needed to be done to get a new water heater installed and said he could have it completed in about 4 hours. He was very professional and courteous. I was glad to hear it could be done that quick since it was a holiday.

R M.

1/19/2023

I have a new furnace, had it for a year now. I had an issue with the asthetics of the finished installation. I called, and Ralph Garza came and fixed it up for me. He did a good job for me, thanks Ralph!!

Paul J.

4/23/2019

Disappointed bait and switch!!

Website states clear drain for $95 if a clean out can be used. We waited for tech, told him the clean out was right outside the kitchen window, 5 feet away. Was told the bill would be $225. We declined service, what a waste of our time. We could have scheduled with a company that honors what they say.
Paul Johnson

Amanda S.

7/28/2020

Nolan was very professional. Explained everything thoroughly. Answered all my questions, very nice. Would definitely be calling again for any plumbing needs. Will definitely recommend.

Thomas L.

05/11/2022 12:00:00 SA

Kevin Elvir was very professional and efficient. He diagnosed and fixed both issues in a timely manner and recommended a damage repair specialist for our water damage. Highly recommend these guys. Thanks

Dj G.

01/06/2021 12:00:00 SA

Initially, I spoke with Diana on 12/29/2020 and requested service for a simple outside plumbing problem to relocate my water faucet. I followed up on 12/30 with and I finally got an appointment for Tuesday, 1/5 at 11:00am to 3:00pm. Around 1pm, I received a call from this Dispatcher - Rebecca indicating that the technician was running a bit late and I said okay. At 3:15pm, I got another call from Rebecca reporting that the technicians will not be able to make it... and that she could reschedule me for another appointment on Friday - 3-days later! I was so upset! I just lost 5-hours of my day waiting for them... I asked to speak to a supervisor and she said that no one was available... I told her that since my appointment was missed, I should have been the first appointment today - Wednesday. Rebecca said she had no spots open... Again I asked for a supervisor and was not provided this service. I called back and spoke with Diana explaining the outcome and asked to speak to the Service Manager and she acknowledged... However, she only sent me back to the Dispatcher again... I told them they just lost a customer! Such terrible scheduling and customer service - Never before have I experiences such poor service...

Christine O.

06/04/2022 12:00:00 SA

We have three drains that were backed up in our home so we called All Pro Plumbing. Scheduling was pretty easy. We had plumber, Kevin E., helping us today. He showed up on time, was so polite, and took time to show us where the problems were coming from. He patiently explained to us the different pricing options. He was super organized and clean...prepared with a vacuum, bucket and supplies. He was efficient yet thorough. Hope we see Kevin E again! Thanks!

Dwayne W.

6/28/2017

Once again, Matt & Blake with All Pro did a wonderful job. A beautiful new kitchen sink & faucet, and installed my replacement dishwasher. Thanks guys again, your work is excellent and our talks while you work is a great add.
Compliments to All Pro, these guys are great! My highest recommendations and thanks.
dwayne

Dee K.

07/09/2021 12:00:00 SA

What a joke. Worst AC and plumbing experience ever. Did nothing and offered no options or help. Technician was totally un helpful and had little knowledge of my AC system. Just wanted to do as little as possible and off to replace the entire system. The nerve of them charging me $89 for absolutely nothing. I would avoid these guys at all cost. Incidentally I fixed the problem myself at a cost of 32 bucks. All Pro is a joke in name, professionalism, knowledge and service. All they did was take my money.

Stoney J.

03/09/2022 12:00:00 SA

Had a trouble kitchen main line clog and Kevin with all pro plumbing, heating, air, electrical cane out and took care in no time flat . It was 45 min from the time called and booked the appointment till my clog was clear . Great service would use again.

Wendy S.

08/04/2021 12:00:00 SA

Erik Bringas is amazing ! My outside sprinkler failed in the night and we had no sprinkler shut off valve so we had to shut our main water off. A quick call and he was on his way arriving at our place after midnight with a smile in his eye but face covered to protect everyone . He got straight to work saving the day or should I say night. He solved our issue capped our leak and turned the water back on saving my household with two disabled parents from the horrors of no household water . He is such an amazing plummer. I not only would call this company again but my first request would be for Erik Bringas to come and help us first. Thank you isn't enough

Thom M.

07/01/2022 12:00:00 SA

It is frustrating to deal with a surprise plumbing issue that was part of the original install to a home main sewer line. The Pomona T-Line cast iron link to the main sewer line is/was a terrible problem to have to handle. We were very pleased and impressed with the level of professionalism and care exemplified from Andrew A., Chris, Bryan, Ivan & Travis. These guys delivered and exceeding our expectations!

I would recommend this team to anyone dealing with plumbing issues - big or small. These guys are out there and making a difference. SALUTE to All Pro Plumbing for having this squad who represented their company professionally and performed high quality work.

Kathy G.

07/10/2018 12:00:00 SA

I paid $2540 for new hot water heater and install. I should have shopped around :( I paid about $1000 - $1500. The work looks fine, price was defintely not fair. (I estimate the labor was $350/hour!)

**The manager from All Pro contacted me this evening after this post and reviewed in detail the work and revisions that were done providing me some peace of mind on the cost. Thank you.

Mary F.

01/05/2014 12:00:00 SA

I used All Pro for two repairs and definitely would not recommend them. The first repair was an emergency since I had an 8 foot geyser shooting out at the irrigation line so I called them because they could come out that morning. It was pricey. The second more minor repair was very expensive - twice the cost it should have been according to the estimate I got with my new plumber! Talk about a bum deal for a senior citizen! In reading the reviews here, there seems to be consensus about this company's pricing.

Fred A.

8/22/2016

I bought a new wi fi thermostat to replace my old lever mercury thermostat. I decided to hook it up myself. Found my A/C wiring only had 4 wires where it needed 5. Now I live in a single story home with a lighted attic you can walk across one side of the house to the other. I identified the wire that needed to be replace and hooked up. Very simple job, but didnt have the time. So checked on Yelp and found All Pro. Had good reviews figured why not give them a try. Called on a Sunday they answered. Thought very cool. Talked to the nice lady said it would be an $85.00 service call, but they would inspect the unit make sure everthing was ok. They could hook up the thermostat for me, but could not give me a price till they saw it. First available appointment was the next day, which is today. So I thought cool would only be maybe $200 at the most. They came out today.......BEWARE......! They first tried to sell me a maintenance plan for $1,100, which included the thermostate. When I said too much had more plan options. Finally told them just wanted the thermostat installed. They wanted over $400 dollars. The technician told me he doesn't make the prices so he is go's off a price guide set by the company. I had already checked 4 other places prior to their arrival, they quoted about just over $100 dollars. When I told this to the technician he said we have a lot of overhead. Unbelievable! I paid them their service charge and told them to leave. I feel bad for people I am sure they have charged and took advantage of. Don't use this place they treat everyone like a big business with deep pockets......

Connie B.

1/29/2023

I've used All Pro before for electrical, this time it was for plumbing. I needed a new toilet because it had been leaking every time you flushed and my shower was not getting enough water pressure. They sent out Kevin E. He was professional, polite and easy to talk to. He gave me a quote and told me how I could save money. I liked what he said so I took his advice and I scheduled him to come back to do the work. He knew his craft and did it well. Before I knew it, he was done. Cleaned up, took out all the trash and with a smile on his face, he was off. If I need any plumbing done in the future, I've got his business card and he will get my business. Great experience!

Carmen O.

07/03/2023 12:00:00 SA

Michael was amazing!!! Found the issue immediately. He was very professional and prompt. My dogs loved him too

D D.

11/10/2021 12:00:00 SA

I had a main line leak that I tried to fix but to no avail, was not successful. I called the company and the switchboard operator was quick to get me connected to dispatch. I didn't get the dispatcher's name but she was awesome to get my info and set up with a same day technician to come out. The service call and estimate were free of charge. The Tech that showed up was Leobardo Mena. He did a great job of representing his company and what the process would include. He was professional and knowledgeable and fixed my problem in a short time. I will use All Pro again if needed in the future.

Anisha G.

3/28/2023

Fast dispatch and nice service . Professional knowledge of the plumbing. Super patient for all my questions, explain everything clearly # Joseph

Clyde M.

5/23/2022

Had a water leak in wall. Other plumbers who I called from Thumbtack didn't know where to enter wall. Others said to call back during regular business hours. I finally called the always ready to respond 24 hours a day, All Pro Plumbing. Technician John Garcia came and I walked him through my situation and he knew right where to cut wall open and there was the leak. He took pictures of where the leak was to show me exactly what needed to be repaired and he did just that, quickly, efficiently, and very friendly. I also had him replace a couple of angle stops while he was here. Great company, great and accurate service. I will request John next time I need service.

Odine O.

01/01/2022 12:00:00 SA

On a Sunday I called a website that promoted 24/7 heating repair. All Pro contacted me right away about my heating problem. Within a few hours a repairman, Edgar, was at my door. I explained the problem, he checked my thermostat and said it was the battery compartment. After checking it, he said he would check my heater. He showed me pictures of a dirty heater, said I needed repairs or a new system that may run about $10k. Repairs $2k. Thought it was a pretty steep price considering he took nothing apart and didn't show me my heater in person. I paid the service fee and got other estimates. Ended up paying less than $200 for a new thermostat and heater maintenance service from another company.

Liz C.

7/20/2020

Nothing but great service! Called and was able to get a tech with in an hour. Nolan G. was super friendly and explained very thoroughly what was wrong and what needed to be done. Will definitely call them again for future services.

Herb C.

11/24/2018

I set up an appointment to get an estimate at my home for this past Friday, service team was to be at my home between 9-11am, I called at 11:15am to see if there was a delay. They said they would call me right back, I called again at at 1130am for followup and they said the service team was delayed and would now be there between 1230-1pm, no one called or showed up again. I placed 3 more calls pushing the time back to 2pm. After 5 calls to their dispatcher/office and not 1 return call I cancelled the appointment. Very disappointing service, I will find a new plumber for my job.

Inge L.

03/03/2022 12:00:00 SA

Daniel, Christian, Jacob, Brian, and Eric
all did excellent work. They all worked very well together and were very thoughtful trying to do the best possible job. We appreciated that no one used bad language. We also appreciate that they were very concerned about solving our problem long term. Every one of them is an asset to your company.

Victoria W.

05/06/2020 12:00:00 SA

I am disgusted. Tyler came here to install a simple non programmable one pole thermostat. Simple. He was here an hour, tried to tell us it would be 500.00 to fix because we had a short. My husband comes and tells me what Tyler said and I told him to get another person out here. Then, Tyler found it wasn't a short at all!!! Imagine that. He ended up charging us 200.00 for an simple install that should have taken all of 10 min. at the most and did a sloppy job. We bought a new thermostat exactly the same size as the previous one so if he had bothered to drill two small holes he could have installed it in the exact same place and it would have covered perfectly. Instead, he used the holes there that didn't match up and did the laziest job possible. Very disappointed in workmanship not to mention the ridiculous price of 200.00 to hook up 5 wires. Wow.

Mackenna H.

9/23/2022

We had a leak in our garage and after getting multiple OUTRAGEOUS quotes we found all pro. Not only did Leo show up quickly, he was able to produce multiple options at different price points to fix our issue. After settling on one he was able to work around our schedule and show up first thing in the morning the next day! Not only was Leo friendly and prompt but he was knowledgeable and trustworthy. I can't stop raving about his service and quality of work. The leak that had been causing so much stress was fixed within one hour. Will definitely be using this company for our needs in the future. Oh and can't forget to mention they have a monthly membership which offers 4 visits a year! I will definitely be signing up for that.

Lauren D.

12/05/2020 12:00:00 SA

I LOVE ALL PRO!!!!! I had the pleasure of having Kevin fix my water heater. He was incredibly professional and walked me through every step of the job. Not only did he fix the problem but he was very clean, precise, organized and not to mention very punctual! If you call All Pro for any problem you may have I highly recommend Kevin!

Dee B.

9/14/2022

It is me again all pro! Now, after agreeing to pay $15k for a new a/c Durban e unit guess what happened after a month? Yeap, it is malfunctioning... go figure. Now, I had to set an appointment for tomorrow for the unit to be seen by your recall specialist... I'm just so exhausted is all I have to say. My a/c unit is not fully booting up and shuts down automatically. Just imagine when you turn on your laptop and before it lowers up to let you login, it automatically shuts off. And it keeps doing that over and over again. Well, that is going on with my brand new unit. The installation is so new that I haven't even received the first monthly bill yet and I'm having issues. Jeez all pro y'all have excellent dispatchers for they are really awesome; however, the people that come to the customers home is another story.

Gordon M.

5/18/2020

We suffered a main drain backup. We called All Pro Plumbing. They arrived in a timely manner and went right to work snaking out the drain.
And the price was right. I recommend you give them a try.

Beth W.

7/19/2020

Great company!! Nolan came out and quickly fixed our kitchen plumbing issue. He was prompt, polite and knowledgeable. He found the issue and told us the problem...we have an additional issue but he didn't try to up sell us, just let us know what to expect, and what we can do to fix the larger issue if and when we wanted to. Really appreciated his honesty and integrity. Highly recommend this company.

Tony P.

05/08/2023 12:00:00 SA

I had a slab leak that's probably been going on for quite a while. All pro quoted me 27k to get new pipes hot and cold. What a mf rip off. Are you joking me. Bunch of scam artists steer clear. Called a top rated plumber on yelp and guess what 10k for the same job and even some better fittings. Y'all should be ashamed of yourself.

John C.

07/12/2016 12:00:00 SA

Wonderful people, went slightly beyond expectations, and did a great job.
We had them install a new AC and heater.
They worked well with the permitting process, they installed the equipment reasonably fast (a few days for the install if I recall correctly and one more for the inspection).
I really like these guys.
They kept a promise they made to me, they were honorable and honest.

Cheryl S.

3/26/2021

TRULY 24/7 911 service
During covid 1st call immediately responded with 1hr & driver arrived.
He diagnosis explained everything & still took photos & repair prior to leaving . Very through job
Unit still functioning G R E A T !!!! No problems
& driver professional & caring.
Awesome x 10 will definitely use always & refer them. Follow up also if new install required with all the bells & whistles with warranty.

Frank T.

4/18/2023

Leo and mike two great workers there. Really make sure your comfortable. Great place if you need work or have any questions defiantly give them a call.

Lily G.

08/11/2023 12:00:00 SA

We had a water leak at the water meter and requested services on line that night for service the following morning. By 8am we we're contacted that a technician was on their way. Thanks Leo for being timely, explaining needed service, cost and digging up those rocks. Thanks Wesley for providing quotes for future services. Work was completed within estimated time.

Nette M.

8/17/2019

I start a $19,000 job with this company and it has been a horrible experience. The project manager lied about the timeline and amount of damage that would be done to my home. Its has been three weeks and I have holes all over my home. You can see light from the outside of my home into the inside in at least two places. The people who came out to do the work were sub contracted and unable to communicate due to speaking a different language. So, when we had issues with water temperature and pressure the labors were not unable to understand but were very nice. Very nice unfortunately did not get us far. However, the project manger and work has been very unprofessional. I would not recommend this company. Beware!!!!!

Eddie B.

10/21/2021

im not one who normally takes this approach but here we go..we had a minor leak beneath our sink.i was called away for unforseeable reasons so my girl called these guys who had decent reviews..a simple flux and replacement valve would've done it. i left it all prepared and ready.$850 later plus a yearly contract for some bs membership it gets better ..you need a new garbage disposal bs i personally repaired our old one..point is if you decide to give them a nod..make eric cuevas is not the shyster called to work on your home..several calls and days later ive yet to have my garbage disposal returned

Matt J.

07/11/2020 12:00:00 SA

Used Google to schedule an appointment (4p-8p); got a confirmation email. They no-showed; no follow-up either.

My family and I are without AC tonight because this company couldn't show up to replace a $30 capacitor.

Phones numbers all disconnected. Waited for the appointment; too late to call anyone else by the time these guys failed to even show up.

Richard M.

10/11/2014 12:00:00 SA

Rip off artists. Call them out to repair a toilet that was sticking because of a worn seal while I was at work. They tried to convince my wife that the whole valve need to be replaced, or the whole toilet needed to be replaced. Wanted between $150 and $685!! They are not honest!

Ultimately I repaired it myself with a two dollar seal from Home Depot!

Keisha G.

2/14/2021

I am amazed at the great job Nolan did. He went above and beyond for our bathroom leak and was happy to come back early the following morning to continue to help us resolve the issue. He was incredibly kind, friendly, & professional. Felt like a family friend came over to help us out. He even went to the hardware store to purchase parts for us after hours-- super generous! He was extremely patient with helping us understand the different moving parts of our problem and the options available to us. Nolan installed new bathtub fixtures also to upgrade the space and it looks amazing! Top tier service and cleanliness throughout the entire job and his honesty about everything was sooo refreshing. I will continue to request him for future jobs. He's an ideal technician!

Pete J.

08/08/2022 12:00:00 SA

Austin and Kyle stopped by our place the other day and fixed a clog Draino could not. They were both very professional, on time and very knowledgeable. Thanks for the help guys!

Mark O.

08/03/2023 12:00:00 SA

Thanks to the ALL PRO team s/o Travis for helping me with faucet and garbage disposer replacement. Travis was a pro all throughout the process and work was done right. 5 stars

Kia S.

8/28/2015

We were really pleased with All Pro-Plumbing. The technician, Julio, was courteous, helpful, and efficient. We were having company the same day, and his service did not interfere with our plans. Not only did he fix our toilet, but he was able to tackle two other problems that we had been having.

Leyla N.

07/11/2022 12:00:00 SA

I put a call into ALL PRO for a clogged shower drain, hoping for same day service after an alternate plumbing company cancelled on me at the last minute! They accommodated my request and Anderw Y. and Austin showed up, as promised. They quickly assessed the problem and corrected it very quickly. They were both very professional and even took the time to thank my 98 year old Grandpa for his services as a Vetetan of the Navy! I will definitely call these guys back for any plumbing needs we may have. Thank you for accommodating my needs and assessing the issue so quickly!

David G.

6/27/2018

Jacob at All Pro Plumbing Heating... did a fantastic job in clearing up a toilet clog. He used an 50 foot snake, but the problem required the heavy duty industrial 100 foot snake. So happy with the service. True professional. I will recommend them to all my friends and family

David

Nicole N.

5/15/2022

Daniel was very rude with a dry demeanor....he definitely acted like he did not want to give service to my black household .... I mentioned that last year I had someone come out to check my a/c he deliberately kept saying If I am just pumping Freon into my ac He kept saying it and it was very offensive ... all I was doing was informing him of the one service that was done before! Daniel came out to do a service diagnostic for 89.00 on my unit ....he was very dry mannered and carry horrible energy ... his listening and comprehension skills with customer to tech communication is horrible ... and I believe he has this belief about certain households
constantly pumping Freon because he kept saying that to me ... which did not sit well . If I told you that's not what I am doing why would you keep saying that and then if I tell you I will try somebody else ... Daniel says more power to you . Very unpleasant spirit & energy towards my household .

Cynthia A.

10/06/2021 12:00:00 SA

I called for an estimate because I had a pipe leaking from my second-story in the rear of my house. Enrique came out and immediately began to assess the problem. He found that it was an overflow pipe from my HVAC system and stated that they did not do that from the plumbing department and he would send someone else out. I think them for the quick, free estimate. If I have to do preventive maintenance I will consider this company greatly.

Kim T.

02/12/2017 12:00:00 SA

Don from All Pro knows what he is talking about. Not only that, he made sure I knew what he was talking about. Customer service was great and the work he and his assistant was fabulous and done with care. Thanks, Don and All Pro!!

Dave R.

1/28/2022

My toilets would not flush and drains were backing up so I called All Pro Plumbing. They sent Kyle out within 30 minutes. After looking the problem for a couple minutes he said the clean out drain needed to be cleared. Only took him a little over an hour and he fixed the problem. And the price was great
Kyle was awesome too. He was friendly and explained what probably caused the problem and what he was doing to fix the problem.

Robin N.

7/15/2023

The service technician, Brian Smith was very friendly and professional.
Our electricity shorted out in an area of our house. When we called them and they said there was no charge for a house call until they found the problem.
He got the electricity working, but told us we needed some work done on circuit breaker board to avoid the same thing happening in the future.
He didn't charge us anything. They seem trustworthy so I will be contacting them soon.

Daniel V.

1/20/2016

My pool overflowed from the rain and the floor drains were backed up. I called on a Saturday morning and they dispatched Dan C to clear the drain line from the back of the house to the front. Dan was a pro and cleared out sludge and roots and made sure other drains were clear prior to leaving. It's about customer service for repeat business and I'm coming back for future needs Thanks All Pro and Dan!

Rebecca R.

07/11/2023 12:00:00 SA

All pro customer service is not good if you're waiting for over 5 months to get an answer from them on info regarding a service they provided. They're only good if you can pay them for a new service rendered!

Steve O.

01/08/2017 12:00:00 SA

Scheduling with All Pro is not good. First appointment was scheduled several days in advance and they still were not on time and had to be rescheduled. Next. appointment scheduled for next day and again were again delayed. I've spent a lot of time waiting on this company.

Second, pricing is outrageous. $675 to replace a toilet flange. This was the estimate which I approved. I didn't really know how long it would take and at this point just wanted it fixed. I said go ahead. Took about two hours and it was done. Have since looked how much it should have cost and $675 is beyond the high price! Shame on me as I should have done my homework to know what price to really expect. Just because they quote the high end, if it takes less time, they certainly could have charged less.

The repairmen are good, personable and am happy with their service.

Based upon PRICE, I would NOT use them again. Based on appointment scheduling, probably as good/bad as others, they certainly are NOT good though at keeping to the scheduled times. Based upon service, they were good and that is why I used them this second time.

Overall, based in second experience, I will NOT use them again. This is a reflection of company scheduling and pricing practices, not on the repairmen themselves.

Michelle G.

9/21/2016

Our Water Heater needed to be brought upto code before selling our home. All Pro sent Kenny and we couldnt be happier they did! The lady in the office Shelly called me to let me know when he was on his way so I didnt have to wait around all day. When he arrived he was in uniform and ready to work! He explained that he would be taking a look at it first then let me know the items that were missing to bring it upto code. After letting know the repairs needed and cost (which were fair) he got to work right away. I needed to make sure a licensed plumber came out and did the work correctly the first time. Inspection cleared and thanks to Kenny and All Pro we had no downtime. Will definitely recommend to friends and family!

Nakomi S.

10/04/2020 12:00:00 SA

All Pro PLumbing was the best! We had a really bad leak in our kitchen sink! Our technician was Hector and he was outstanding! Best customer service, fast , and went above and beyond to fix our bathroom sink problem as well. There was a part Hector did not have so he went to Home Depot to go and buy the part to fix it today! When I say he went above and beyond he really did! Super efficient, and followed all COVID safety rules!

Sandra W.

03/09/2022 12:00:00 SA

One year follow-up servicing of installed water by done by Kevin Elvir. He was professional, quick, neat and courteous. The additional inspection of all other existing plumbing was also quick and thorough. Everyone should know that there is a real difference in having a water heater and its installation done by this company. We are so glad we spent a little extra to have them do everything.

John H.

3/16/2017

Wow, quick response. Telly was very professional, and got the problem fixed. He was a top notch guy.

Raymond W.

07/07/2021 12:00:00 SA

Shout out to Kory. Chris and Jesse amazing job today. Added new ducting. AC vents are blowing extra cold! Thanks All pro

Rico911 ..

9/17/2016

I got a call back from this company asking for me to remove my yelp review. I was told their HVAC guy had no business quoting me a plumbing job and they were sorry for the exorbitant price.

Funny thing is the HVAC guy, who diagnosed it correctly, did not quote me the price. He called a company plumber out and that plumber quoted me $ 900 for a leaking pipe. That plumber also highly recommended me to replace all my pipes in my 10 year old home.

Kent V.

5/31/2016

We had a serious plumbing problem. Jesus came to our rescue! He explained the work needed, and allowed me to observe his work. The problems were solved quickly, and very efficiently for a very reasonable price. We couldn't be happier with the service! We definitely recommend this company to all those contemplating a plumbing job.

Danny C.

10/12/2019 12:00:00 SA

DO NOT USE THIS COMPANY...!!!!

I called for service because my home AC stopped working on a Saturday. They said they could come out but it wold cost more so I waited for a weekday visit which they charged 89.00 just to come out. The tech that came out gave me a quote with three options - A for 400.00 - B for 800.00 - C for 1400.00. Which he of course was pushing for option C for 1400.00. I said no. That was way too much.

I called another AC company and the guy came out same day and did the same work as option C for 1400.00 from All Pro.......and only charged me 195.00....!!!! Can you believe that.

All Pro are a bunch of rip offs....!!!!!!!!

Crystal P.

9/19/2018

I was given an estimate from Michael Cook on plumbing repairs. He took the time to explain the system to me and informed me on the probable causes of the problem. He gave me options on what I could do and not do, or wait on. He was very thorough in his communication. Thanks, Mike!

Faith P.

09/09/2022 12:00:00 SA

Kyle came to our home for service of our hot water heater. He did a safety check throughout our home. He was on time, polite listened to us & did an excellent job. Thank you Kyle.

Harry M.

2/15/2016

For the last 10 years I have not heisted to call All Pro for any of my plumbing needs. Jesus has been my plumber on most of my calls and I have never been disappointed. I always recommend All Pro to my friends and family and I will continue to that each and every time.

Ray M.

8/22/2021

I work in customer service and am so disappointed with All Pro Plumbing & Heating. I have used them almost every year to flush my water heater. This time I called to have them do that and install a new garbage disposal. Appointment made for 8/20 8 to 9am. I called to confirm about 9:10 on 8/20, as he had not shown yet, I was told I was on the schedule. Got a call about 10 that the technician did not show up for work today so they scheduled me for Sunday 8/22 afternoon. I called about 1pm confirmed that someone would be there to flush my water heater and install my garbage disposal. When the tech showed up at 3:30, I asked him if he wanted to do the garbage disposal first or the water heater. He said oh you have to have a tech come out another day for the garbage disposal. Then he looked at my water heater and said it is about 10 years old and there is sediment coming out I won't be responsible if it leaks after I flush it. He said I needed a NEW water heater, which they have been telling me every year the last 5 years!! I sent him away. Will never use these people again.

Benjamin C.

7/14/2022

This company is awful.
I called them in November 2019 because my heat wouldn't come on. They correctly diagnosed it as a problem with the flame sensor, charged me for the service call (which is fine), but then quoted me $600 to replace it and said they wouldn't be able to do it until after the weekend.
After they left, I googled flame sensor, and the first hit was a youtube video showing how to clean a dirty flame sensor. Did it. Took 5 minutes. Problem solved.
Once these scumbags had my phone number, they then started harassing me with dishonest robocall spam saying my AC safety evaluation is due. I imagine that line works pretty well for them in victimizing older people who think they're really in danger.

Alexis F.

10/10/2021 12:00:00 SA

We needed our drains fixed in our home so we had looked around for a while and my mom had recommended all pro plumbing so we figured we'd give them a shot. David was the servicer that came out to help us with our drain issue. He was so polite, respectful, funny and he knew his stuff. We had other issues in our house so we asked him some questions on it and got quotes from him. He fixed the drain issues and we setup another appointment for other work we need done. We are so grateful that David was able to help us and give us knowledge on how to prevent drain, sewer, plumbing issues.

Joseph Z.

4/26/2017

Service and personnel is inconsistent. Service maintenance plans are used to hook clients to more unnecessary services.

Phillip T.

2/15/2023

I called All-pro and they sent out Jesse Bramasco.

He arrived on time and was very friendly and professional. He helped answered all my questions and gave me options. He is very knowledgeable and experienced in his field! He wasn't pushy or condescending.

Jesse Bramasco did an amazing job! Respected my home like it was his own. I wouldn't hesitate to call All-Pro and request Jesse B.

A+ for All-Pro
AA++ for Jesse B.

Ashley A.

05/02/2022 12:00:00 SA

Today Brian came out and did an amazing job he was patient with my elderly mother and was as flexible with us as he could be. We definitely would recommend this company based off his helpful demeanor. We hope to have him back whenever we need it as our electrician!

Abigail B.

03/11/2015 12:00:00 SA

William L. was very patient, hard working and had great customer service as we had a plumbing issue that took a lot longer than expected. Really appreciated his work!

Suzanne S.

09/11/2021 12:00:00 SA

We had a 2 water main break on our property. All Pro was called and within the hour our service tech, James Sander, was on site. He reviewed the issue, pumped out the water and quoted us within 15 minutes. He explained what he was doing as he made the repairs. Repair was complete and water turned back on within 1 1/2 hours. This is BIG when this pipe supplies water to 30 tenants. Thank you James & All Pro. One year warranty on the work and no extra charge for Saturday! If we have any problems in the future, we know who to call, All Pro and we will ask for James.

Carlos G.

01/05/2022 12:00:00 SA

My wife called around to a few different plumbing companies but was unable to get any actual help on the cause of my dishwasher over flowing and my garbage disposal not turning on. We called All Pro and they were gracious enough to schedule an in home consultation for FREE! On the scheduled service date David Torres came by and looked at our existing garbage disposal/ dishwasher and gave us a great solution for a very very fair price. He was timely, courteous and extremely helpful. I've already inquired on other household issues that they can help with because of this great experience with David.

Brice B.

10/20/2021

My experience all started three days ago when my whole home heater went out. Usually i'm a DIY kind of guy and figure out what the problem is and fix it. I tore into my heater and realized this job bigger than I could handle. I received a recommendation for All Pro through a friend and made the call. All Pro sent out Austin G to diagnose my problem. Upon arrival Austin was kind, courteous, and went straight to work. After diagnosing my problem for about 10-15 minutes he came to the conclusion that a pressure switch was faulty in my heater. Luckily he had one on his truck and was able to fix the problem. After fixing the problem he tested my heater for anything else that might be faulty. Customer service was superb. Thanks All Pro, my Kitties and I are able to sleep comfortably tonight!

Daniel S.

10/13/2015

Customer service response was prompt. Quality of Work was acceptable. Cost for $15.00 of parts and 1.5 hours of labor $525.00. Spoke with service manager about cost and was told the price includes overhead, fuel cost ($5) and free estimate. I will not be using this service in the future and will not recommend this company to anyone in my network base. Extremely disappointed in cost and justification of cost by All Pro Management.

Tony K.

4/30/2022

Thank you ALLPRO and John for coming through with the new next level water tank and being courteous and also very professional.

Darren L.

7/26/2018

Their service is good and the technicians are friendly. Everything is done in a timely manner and done professionally.

Leah C.

05/12/2023 12:00:00 SA

We had some type of hot water leak and it was very hard to determine where it was coming from. I checked everywhere. Leo our All Pro tech guy came out to help us and he was the best right off hand. His character and professionalism was excellent. He's very helpful and friendly. He went above and beyond to help solve our issue and he did find it. His customer service is what your company should be proud off. Our experience with him and your company is what makes us want your business always! We are looking forward in doing our business with u guys again! Thank you again! LC

Adrianne W.

02/01/2020 12:00:00 SA

Recently had a concrete slab leak. Got a quote from All Pro who advised not to wait too long to repair. Thought pricing was high but work was an emergency. Upon reviewing 20th Insurance company found out price was not in line, way over, the going rate for this work. Be aware of their flat rate pricing which was not afforable, as they say in their ads.

Bob M.

08/08/2021 12:00:00 SA

I tried to put a new sink in my kitchen everything was done but I had a neighbor help me with a couple things he stripped the fitting and broke my pipe so I got rid of him and called ALL PRO. Erik was really professional and a great guy. First estimate was around 600.00 hundred dollars for an hours worth of work he did bring it down to 417.00 dollars with a 50.00 dollar coupon. I can't believe how much plumbers get per hour. It's not Erik's fault what he has to charge do to all the overhead this company has to pay out. Next time I will get more estimates on price's. All together it took about 20 minutes to do this little job. You would think having work trucks that cost around 30 to 40 thousand dollars they would stock their trucks with materials to do small jobs like this instead of having customers pay travel time to buy parts. I looked inside of their work truck and there was more trash than materials. I think this is the company's fault of not having stocked trucks to do a job in the first place. The day before I did have an appointment they canceled and came the next day. My wife got tired of waiting and and she wanted it done. No the worker didn't twist our arms to do the job and sign the contract but I want to let people know how much this company charges for twenty minutes of work.

Robert B.

10/23/2021

Plumbing under the sink was leaking. I called All Pro Plumbing they were on site the next morning. Leo was the plumber that serviced the call. He was on time, respectful of my home, he was very efficient and thorough. I highly recommend All Pro!

Michael B.

1/29/2016

Called for estimate for main water line leak was quoted two thousand two hundred to dig a whole and patch or six thousand four hundred to replace entire line six thousand four hundred to dig a thirty foot trench and maybe 100 dollars in material unreal . Found a great local company who replaced entire line for two thousand

Leigh G.

07/04/2017 12:00:00 SA

Everyone at All-Pro were extremely helpful and knowledgeable. Maggie was the sweetest person and kept me informed about the timing of my technicians arrival. When Ricky arrived he was very professional and extremely bright and very understanding when it came to programming my air conditioning thermostat to walking me through the entire service. He checked everything from top to bottom and walked me through the best care and maintenance for my unit. I will never call another service company again!

Valerie R.

08/04/2014 12:00:00 SA

Wish I had checked before I called! !!#
The worst..I got a eta of 11:30 -12:30...well no one called or showed up. I called a 2nd time. .eta 2:30-3:30...again no show or call. .5:20 pm my first call from the company to say can we come out tomorrow!!! Wow....WOW..... this was my only day off..I don't recommended them

Luis G.

11/22/2015

Called All Pro after another company would not return our call for a heating issue we had. So we called All Pro and that same day, Chris arrived to take a look at our heater. He informed us of what the problem was and recommended what would be the best solution. We decided to replace our heating unit and opted for Chris to install it the following weekend. Andrea called us the day before and the morning of just to make sure we would be home and provided and ETA. Chris got there and began removing the old unit while we ran to replace the new unit we had bought. Totally our fault for getting the wrong type and we want to thank Chris for waiting for us. Got back with the correct unit, he installed it and answered all our questions and concerns! We were totally satisfied with the work done and appreciate Chris' professionalism. We will definitely call All Pro in the future should we need to! Thank you Chris!

Lynn S.

7/26/2018

this is a great outfit.
came out on time and did a great job.
their price was very good.
i will call them again if needed.
mr.l.g. schultz.
ontario cal.

Martha A.

03/11/2023 12:00:00 SA

Wesley Foreman is awesome!! You came to do maintenance on our Water Heater & noticed that our Water Softener system wasn't even connected. As a new homeowner I didn't even realize that it was still funneling water, even though not being connected. You removed it, did your work & hauled it off. I am beyond grateful to you for caring! Please keep up with what you do. You made a difference to me. Thank you Wesley from Martha Avila & sons

Martin J.

1/21/2020

To expensive! Make sure you shop around. Just a heads up. I wonder how they got so many good reviews on google?

Les H.

1/14/2019

All pro came out for a free estimate and it turned out to be a very large job . Very large, anyway the took their time brought in a second guy. They spent the time to go over all my options. They also seemed intelligent which is helpful and refreshing.

Shannon S.

11/23/2021

Our kitchen sink clogged up and All Pros came that day to fix it. Kevin E was very professional and explained everything clearly that was going on with our sink. We will definitely use them again! I'm so thankful they came right away!

Melissa W.

5/29/2012

My shower would not turn off and these guys gave a 2 hour window for when they would be here instead of making me wait all day. They showed up at the beginning of that time window...even better! The guy had a pretty thick accent that was a little hard to understand, but he was very kind, polite, and explained everything throughout the service call. The problem was fixed quickly, although it was a little bit expensive. They gave me a warranty on the service and also sent me gift certificates for myself or a friend for future services. Great service! I would definitely recommend them.

Yvonne F.

10/15/2019

Very professional and courteous. Daniel Guerra was here on time. Did all he could to give me a fair price. He quickly identified the problem and I was all fixed in no time. He cleaned up after himself which I have found to be very rare in the plumbing business. Very satisfied. 60 day guarantee as well

Sharon A.

4/20/2016

I Called to have a new garbage disposal, faucet and sink rings installed. Same day service! Gary B came for the appointment. Excellent customer service. Explained everything and made recommendations. Could not be happier with the service or quality of work that I received. I would highly recommend All Pro and I hope you are lucky enough to have Gary B complete your work.

Jon M.

10/31/2014

Living in an older home I tried my hand at some DIY work. While installing a new garbage disposal, I managed to break one of the pipes beneath my sink. With my ego thoroughly bruised, I decided to call a pro. A friend recommended All Pro so I gave them a call. They quoted an hour ETA and sure enough, 45 minutes later the plumber arrived. He looked underneath my sink and informed me the broken pipe was attached to old galvanized pipe. He said that he might be able to back the PVC pipe out of the old rotted galvanized pipe but the old pipe might break. He then said if it broke we would have to replace the galvanized pipe with new pipe. The only thought they could go through my mind was the size of the check I would have to write. to my surprise the young man was able to remove the broken pipe without causing any damage. I was impressed that he offered and was able to deliver a more affordable solution he's been connected my new garbage disposal at no additional charge. He then asked if there were any other issues that he could assist us with. I told him we had low water pressure from a shower head in one of the bathrooms. He inspected the shower head and instructed me on how to descale it. Talk about going above and beyond I will definitely be calling All Pro for all my plumbing and heating needs.

Danny P.

5/16/2015

Received a ridiculous high quote for a tankless water heater - $5500 installed ($2000 higher than two other companies). I was told that it would cost this much because I was going through the Hero program. Hero is simply a financing vehicle and shouldn't impact the overall cost. I was told that if I paid them directly, they could do the same job for $3500. It's disappointing to see that companies are trying to take advantage of homeowners under this program. I can't speak to the quality of their work, but given that I felt the sales call was misleading, I would never trust them to do anything. Buyers beware.

Mike T.

9/22/2021

We had problems with slow drainage. They came out promptly and got the drain working. Further investigation revealed tree roots in a section of pipe that ran under the patio and into the septic tank. Daniel Altamirino was the foreman,Jesus and Robert were his assistants. Daniel did a great job explaining what they were going to do and when it would take place. The job went smoothly and looks great. They cleaned the work area and picked up everything before they left.
I highly recommend this crew and their company. Five Stars ++

Peter S.

7/16/2023

On Sunday, July 16th, 2023, during 111F Temperature in the High Desert, my AC unit went out. It started blowing hot air inside my 2-story home. I called 10 different HVAC companies on a Sunday during scorching Hot temperatures and All Pro Plumbing, heating, and air conditioning (ACE) answered my call and sent a tech by the name of Michael right away. He arrived on time, diagnosed the problem, and gave me several options with a good deal i could not resist. He fixed my AC unit and got a scourge of Cold Air right away. Omg what a relief. If you are looking for HVAC services, look no further contact (ACE) right away.

RJ J.

8/23/2023

Wow! BEST service! Brian Smith is amazing! He had to rewire an old house to code for us to sell it. He also had to undo some really bad work that was done by a handyman ... and when I say bad it was bad! He is amazing. We will definitely use ALL Pro again for all of our needs. Kudos to Brian!!

Cathy R.

1/24/2017

Don Mitchell and ALL PRO PLUMBING went above and beyond. I received a call from Don, letting me know that he was in my 95 year old father's home. He told me when they are called to an elderly person's home, they like to let a family member know they are in the home. I thought that was very considerate and responsible. I'm sure one of my siblings knew Dad had called for service but since I live out of town, I did not.

Don went on to tell me that the service request was not major and would only take a few minutes to complete. Further, he had called his manager
and the service would be completed at no charge! Don told me that this something they often do for the elderly. How awesome is that?
No Service fee or labor charge, he just had Dad
sign a 0 balance invoice.

I will recommend ALL PRO PLUMBING, HEATING & AIR to everyone! Thank you Don!

V M.

7/14/2022

One of our air units started throwing out hot air. In summer during this heat of course. I called AllPro and they sent daniel he came same day. He was very nice and broke everything down to me gave us all our options. It was bad news the unit was no good and he tried everything he could do to revive it. He also mentioned the other unit had alot of problems and was gonna die roughly within a year. We decided to get a quote for air one unit and also if we decided to get 2 new air units along with the two heaters. That required someone else to come out. They had mike come down same day to check out the units so he can give us the best prices.
We sat down got the prices broken down to us the best unit middle unit and the cheapest unit. He gave us plenty of price options. Once we decided what we were going to go with mike got on the phone with daniel he came back to us with a better price he was very nice and did his best to make it happen. We went forward we had to wait for them to get to get the parts and would be a few days to get it installed mike got us a air unit to help us survive the heat. When the day came to install it which would take 2 days for 2 units to replace everything with new parts and keep us with one air unit on and not leave us without air conditioning in this heat. Jesse and Chris who came to install the air units were very professional let me know how the day would go answered all my questions did a clean job they didn't make a mess which I appreciate whenever they came in they had a masks and used booties to not track in any dirt from outside. My family and I are pleased with our overall experience with AllPro and would highly recommend them. Now we are nice a cool for the heat and cold in the years to come.
Thank you

Arielle D.

2/27/2023

Jason was the technician that was dispatched to work with us and he was great. He was super responsive and knowledgeable, and fixed our leak the same day we called in the problem and requested the service. We definitely recommend working with him.

Janet H.

5/13/2022

The guest bathroom toilet backed up and could not be cleared with a plunger. I called All Pro and they sent Jovani Servin within the hour. He was great. Polite, efficient, clean, and gave clear explanations of what he would do and what we hoped the results would be. I highly recommend Jovani, the woman who answered my call (sorry, I'm bad with names), and All Pro.

Susan H.

11/04/2022 12:00:00 SA

My father who is 87 years old call All Pro Plumbing on 10/10/22 inv#123219124. They came out and stated the drain line was loose. They tightened it and charged $220.00. 18 hours later, his pantry was flooded. I call out Alpine Plumbing on 10/11/22 and they replaced the hose bib. The water heater has not leaked since. I believe All Pro saw an elderly customer and took advantage on him. I call the manager Jonathan Morel and he said his technician did a great job and they did nothing about my dad bill. I wouldn't recommend All Pro Plumbing for any issues with your house. It seems that after 18 hours later the problem was not fixed after they charged my dad $220.00. Yet Alpine Plumbing charged $380.00 and the job was done correctly and they gave my dad a 1 year warranty. All Pro Plumbing doesn't even warranty their work for 24 hours. Stay away from All Pro Plumbing in Ontario, CA 91764.

Melissa C.

2/14/2022

Had to have a wall furnace replaced in 1952 home. Job was taken care of in timely manner.
Jay was the absolute best! He was extremely helpful, provided great communication and overall the best customer service! He was extremely professional and answered every single question I asked. He was kind and very patient with me. He made me feel like I made the absolute best decision in hiring All Pro for the work. Definitely- highly recommended!

Staci T.

12/11/2019 12:00:00 SA

The kitchen sink and laundry utility room sink were both backed up and had a nasty smell. I called two other plumbers and only got the answering machine. When neither returned my call, I called All Pro. I talked with a live person who was professional and courteous, and Eric was at the house in less than an hour. He was also professional and courteous, and completed the job in less than an hour. We also received a senior discount, so the cost came to only $53! Plus, he fixed the utility sink faucet that was spraying water in all directions for no charge. Highly recommended!!!!

Lindy C.

6/29/2021

Hands down, the best AC service ever! Called because my AC went out yesterday. George, the AC tech came same day and diagnosed, replaced parts and cleaned the entire unit and gave me a great education on AC maintenance because the unit was filthy which caused the outage. George was meticulous and spent a great amount of time correcting our lack of maintaining the unit. Will definitely follow his advice! Now running cold like an igloo! Thank you George and AllPro!!

Dawn M.

09/02/2021 12:00:00 SA

Today Justin M came to my house to fix my sink that had been leaking. He was very friendly, kind and helpful. Answered all my questions and was able to help me out. I definitely recommend All Pro Plumbing. Make sure to ask for Justin.

Michelle Y.

03/04/2023 12:00:00 SA

He was very professional, he gave me advice as to future needed repairs. He worked hard to get my problem fixed.

Jordan L.

11/09/2019 12:00:00 SA

This company dropped me as a customer after many years as an employee, Chris, reported feeling uncomfortable with me in 2018 and I was never told about what I did. That's not problem resolution and your going to look back a year for a problem with me. Really? Something should have been done then. Recently I had problems with a plumber james not knowing what he was doing so they decided to drop me as a customer through AN EMAIL after giving me free electrical services as compensation for the difficulty. Now they have to come repair their work noticed by a great plumber from All City which would have flooded my house if the water heater over flowed. If reading this I would much rather my current plumber fix this problem correctly and all pro pay the bill as I don't trust your work. But, i don't see that happening. Be cautious. They have a $20/mo service plan yet one year my ac needed Freon the next it didnt. Be cautious.

Helen A.

02/05/2022 12:00:00 SA

We walked into the garage yesterday morning & found a pipe support brace on the floor that had fallen which posed a safety concern. We called All-Pro and Jesse, the technician, made time at the end of his day to remount the brace, after which he secured the other braces. We also asked him to check 2 other items for which he provided valuable information. He was courteous & very professional throughout his service call. We have been very pleased with All-Pro through the years. We want to thank All-Pro and especially Jesse for helping us today. Great Work!

Tina M.

8/26/2021

James was very professional! He got the job done in a few hours and was very respectful. He made us feel at ease with having him in our home. I would definitely recommend this company. They have reasonable prices and actually beat out another company by $300 dollars. I will absolutely call them again. Great job all pro!!

Randi Z.

7/23/2022

Found them on Yelp...everyone seemed to like them, so I went with them
Had a leaky faucet and they came right away; that was 3 weeks ago on a Sunday. Was told it was a bad cartridge and they would come back when I found the part. In the meantime, the technician talked my husband into signing up of a monthly membership that would save us money in the long run and give us priority with plumbing, electrical and air conditioning issues and free maintenance calls
Onto the next call..this time my air conditioning outside unit wasn't working properly and I wanted them to come either today or tomorrow (Saturday or Sunday) well they could not accommodate me; said there wasn't an air conditioning tech on the weekend; how dumb is that
After informing them that I was canceling my membership because they could not follow through with my membership promises and the fact that they only had 2 technicians on the weekend and neither were air conditioning technicians.
Others may of had good experiences but we did not

Mary Ann M.

12/13/2020

I ask All pro to send their plumber back to redo in installing the faucet. He said if he will redo his work he will charge us. I expect that but the problem is he did not install the faucet right at the first place. He should have told me at the first place that I will have leak if I install the faucet cause it does not match my sink. He should have said that on the first time he did the work when he came to my home. instead all he was doing is selling. Imam so disappointed. And he wants to charge too much for re-instaling the faucet which. If when on his first visit he said that I can have a leak because of the three holes on the sink I would understand not to install the faucet yet and buy another brand. But instead he was selling some products the will improve our water etc etc. He did not diagnose my main problem. This company only sells. Or I may have a bad service from one of their employee.

Mary L.

6/25/2015

Matt R. at All Pro Plumbing and his assistant Robert were prompt, efficient and effective. Explained everything completely. Best service!

Keegan P.

8/29/2020

Air conditioner failed, we knew it was LONG passed due for maintenance. We paid for the full maintenance package. The gentleman that came to our home was respectful, knowledgable, and wore a mask. Full maintenance was not cheap, but checking with other sources, the price was very fair. after 24 hours, our house was still not cooling properly after all that work. We called the gentleman back again, who fixed a slight issue we saw, that may have helped, it didn't. frustrated I called and asked for a manager. we left a message and the manager got back to us himself that day. He told us he would come out himself the next day and look at it. He arrived early that next morning, and was very, very focused. He gave us the rundown, on potential issues, and if we needed a new unit what it would cost (minus what we had already paid of course), but after him working diligently a couple hours he told us he thinks did what needed to be done, and gave us his personal card, and told us to call if it didn't work.
Our house is a delightful ice box now. At no extra charge, the manager came to our house and worked for two or three solid hours. He found something very minor, I think, that the first guy missed, but the first guy had cleaned out our entire system inside and out, so once that little issue was finished, we're super chill!! 74 is the perfect temperature!!
I felt like a pest calling back again and again because I knew it wasn't right, but they were never short with us, always kind and accommodating. All-pro is on my speed dial now!

Danny G.

09/03/2016 12:00:00 SA

Dan Chavez did a great job. Called him out at 7am to fix a leaking toilet upstairs which had made its way downstairs to the bathroom. He came out and walked me through all the possible problems it could be. He gave me a free quote and after I authorized him, he went to work in the toilet.

He was very clean, polite and knowledgeable. Definitely would recommend him for work!

Alison F.

1/31/2023

Our water heater broke (again). Leo from AllPro came out to see the issue. He was friendly, knowledgeable and respectful. He explained what the other technicians had done wrong, offered me multiple options from replacing the water heater with the same one, upgrading, etc. We chose to upgrade to the better water heater. Although i thought $2000 for labor alone was a bit excessive, Leo did an amazing job, redid all the piping that the other AllPro technicians did wrong and explained everything to me after. I would highly recommend Leo at AllPro.

Rene B.

05/12/2022 12:00:00 SA

These guys are great from the moment you first contact them, Lynette understood exactly what we needed to scheduling call back person who was able to take care of us with the Pro Kyle Sheppard at our door within the hours.
Very knowledgeable, polite and friendly. I thank them all for making it easy for us with alacrity and speed. they are the service Team to Beat!

Carol and Renee
Pomona, CA

Roy S.

10/24/2021

Edward Crawley the plumber replaced an air vent for my kitchen sink, he was very friendly, professional and explained everything, he did an excellent job, I am a satisfied customer and will continue to use All Pro for my plumbing needs.

Art R.

09/07/2020 12:00:00 SA

Outstanding from start to finish.

ASSESSMENT: First off Andrew Rothenberger came out to my house to examine our old water heater. It needed to be replaced. I already knew which brand/model I wanted and so he examined the configuration, found some issues that needed to be addressed, provided an estimate scheduled it.

SCHEDULING: However, the day of install, the city decided to change a water main valve and shut the water off our entire street. So, I immediately called All Pro to reschedule. Without hesitation, they rescheduled for the following day with the same technician, Andrew.

COMMUNICATION: Andrew communicated via text exactly when he would arrive and begin the install. As I have my own scheduled workflow, I really appreciated that level of communication.

INSTALL: I'm one of THOSE guys who looks over the shoulder of anyone who works on anything in my house. Partly to learn something. Partly to determine if the tech is sloppy or professional. And, finally, to validate that I most likely could NOT have done this myself.

Right from the start I could tell Andrew was a total professional. He and his helper meticulously disassembled the old water heater. Along the way they marked the gas and water lines. They cleaned off 20 years of corrosion wherever it was present. They noted various components that needed replacement. And, even reinforced the pedestal where a water leak had damaged and weakened it.

The new install was like a tutorial on how to do it right. Many bends and welds later, the job was completed, tested and successful.

Without going into details, there are things a true professional just knows and does without actually charging for it. It's the little things they've learned over many years and hundreds of installs that make the difference. Andrew is one of those guys. He not only demonstrated his competency but explained things to me along the way (what, why, how, etc.). He was not the least bit disturbed that I was over his shoulder through much of the job. I think he kind of enjoyed showing off his skill sets!

If I have any plumbing issues in my house, not only will I call All Pro, but, I will request Andrew.

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** I've seen plenty of reviews here that complain about pricing and I disagree with most of it. Among the trades you get what you pay for. If you want things done right and done once you're going to pay a fair price for that kind of expertise.

Tracy G.

5/27/2019

I used All Pro plumbing for many years with no issues. But no more they are not what they say they are and they do not have 24/7 service. I called just before midnight on the Sunday before Memorial Day for a complete main line clog. I knew it was a holiday and expected a premium service charge. When I didn't get a call back after an hour I phoned again. I was told the technician got the message and would be calling. Another hour goes by and still nothing. I call again and am told they will page again. This continued until past two when I called another company who actually called back and fixed the problem. All Pro called me at 7:45 the next morning when they opened. I not using them again. This is not acceptable.

Neda A.

7/13/2019

Mr. Cabrera was able to repair our water heater in the most efficient way. He saved us so much money , time and hassle. He was able to troubleshoot the problem promptly. We highly recommend him.

Xavier N.

3/13/2022

Kyle came out and did a great job. He was courteous and honest. I would definitely recommend

Jeremy H.

9/17/2019

My wife scheduled an appointment to get an estimate for replacing our entire HVAC unit. We made the appointment to work around our and allpro's schedule. I took the morning off of work to make sure I was there so I could get the details as far as tonnage, BTU's and specs for the unit and labor. Well our 9 am appointment got bumped up to 10:30 to 11 AM. now I can understand 15 minutes maybe even a half hour delay but an hour and a half to two hours later than what we originally scheduled it's just not gonna work. Now I would have to take the WHOLE day off to accommodate them. No thanks. There are way too many other good HVAC places that offer better service and stick to their appointment times. If that is the first impression you want to give a customer that is potentially going to spend 3-6 thousand dollars with you you have to know that is going to start off on the wrong foot. They did offer to reschedule but I really can't take days off in the middle of the week just to accommodate someone else's schedule to give me an estimate that will result in me to giving them thousands of dollars of my money. Sorry allpro but that is just Bush league.

Jim C.

09/05/2014 12:00:00 SA

I would highly recommend that you not waste your time with this outfit. Their bid to run 65 feet of gas line was $6500.00. This was ridiculous. All the other bids were in the $1200.00 range.

Phil T.

07/05/2022 12:00:00 SA

The staff Humberto and Andrew, they are professional and did get the job done as promised.

raul l.

2/13/2023

Great professional. I was serviced by Austin D. He was very courteous and is very knowledgeable and trustworthy. He cleaned two drains for me. Service calls are complimentary. And all pricing is up front. Highly recommend.

Melissa R.

05/11/2022 12:00:00 SA

Andrew was very professional, helpful, courteous. I highly recommend this company. I also appreciate when people come into my home with a mask on, shows respect to me.

Cleve C.

6/25/2016

Buyer beware. These guys try to gouge you. Had to replace my water main. Quoted me almost 3 times more than every other company. They know you need work completed and they try and capitalize. Very unprofessional. If I could give no stars, I would.

Nadine T.

09/04/2021 12:00:00 SA

Our maintenance department tried to clear a stopped up drain themselves but had no success. We called out All Pro Plumbing as they are our preferred vendor and Erik came out to assist us. He tried all his tricks but needed a much bigger tool to get the drain to clear. David showed up to help Erik so they can blast through the blockage with a high pressure water machine. It took them a while but we were impressed that they did not give up. Needless to say, they found a lot of tree roots and used a camera to show us the problem. They not only got the line clean but they were able to give us options for solutions. Thank you All Pro for sending Erik and David and we will keep in touch for the future repairs.

Dave B.

12/18/2015

If by 24/7 they mean you must wait at least 24 hours before getting service, then yes. It's true! Had a broken pipe in the commode room spraying water all over. I'm a senior citizen so, sad to say, I NEED MY TOILET. Minimum commitment of sometime tomorrow. NO THANKS!

Edgardo S.

05/08/2023 12:00:00 SA

I would not recommend this company to anyone. Save your money at all cost. This company has terrible customer service. I was just reading one of the reviews they received, and had similar experience twice. The first time I had used them, they didn't even show up and I had to reschedule; and the only reason I even used them was because I was helping out my parents at the time. I even tried to discourage not to use them again, but because it's their house and right, I kinda had no choice. I had even called three days in advance. They even texted me for confirmation which I responded, and when the actual day came for when they were supposed to come, they never showed up nor even gave me a call. I had to be the one to call them. They are the worse in customer service. They do not deserve to even receive one star.

Melissa F.

1/31/2022

Had a drain issue and Kevin E. diagnosed the problem in minutes. His thoroughness and knowledge of how to prevent further back ups was informative. Thank you!

Daniel E.

8/17/2016

They are very professional and do good work. I took away one star because they are on the pricey side. They completed the work as expected and offer a 1 year guarantee.

R. M.

6/29/2022

Kevin did a great job giving us our options for service. We were really pleased with his presentation.

Karen O.

10/21/2021

Andrew A saved the day!! He unplugged our drain! He was extremely courteous and kept working until the problem was resolved. He is our hero tonight!! Thank you Andrew A!!

Jen A.

06/03/2022 12:00:00 SA

Our washing machine drain backed up so I called All Pro to get it cleared. The technician Kevin came out at my requested time and was very professional and kind. He did a great job explaining the process and cleaning up when he was finished. I will definitely call them again.

Waynne S.

11/30/2018

Michael Cook

Is it excellent technician knows what he's doing knows how to speak to customers very informative hard-working thank you for your help.

Stephan T.

12/18/2013

First off it wasn't my idea to call these guys, it was the Manager of the park I live in. I would've called ADEE or Mike Diamond to fix the leak! But they beat me to it and called these guys. The guy named Steven came out and although the leak was fixed, I'm sure the Manager and or park got a kick back from these guys or vice versa, the guy messed up the side panel to the bathtub and didn't bother to fix it or place it back or anything. So i called and complained for them to come back out and repair the damn thing as I am trying to sell the house! We'll see what happens with that! The water damage he claims was on the panel was not there at all and not even wet, now after only a day it should still have some moisture and water rot or mold or what have you! I found none of that!

I personally think that THE PINES MOBILE HOME ESTATES AND ALL PRO have some kind of kick back agreement going on! If I could prove that I would be talking to an attorney right now!

Dana M.

08/08/2022 12:00:00 SA

Kyle from All Pro Plumbing, Heating, Air, Electrical came to check plumbing and water heater. He was professional, with excellent customer service.
I highly recommend t Kyle from All Pro.

Nelson J.

05/05/2023 12:00:00 SA

Just had Electrical work done in my house. And I am amazed! Cesar and Andres did an amazing job! They came and got straight to work. They made sure I knew what they were doing and where they were working which was nice. They made sure to be respectful of all my belongings. They were very knowledgeable and professional! Any questions I had were answered and explained thoroughly. They are professional in speaking, working and very knowledge about electrical. I am happy to say that I love my new updated outlets and thanks to them for installing them!

Priscila F.

10/09/2021 12:00:00 SA

My husband tried fixing our sink and nearly destroyed the kitchen. We phoned all pro plumbing and James Sanders was amazing!!! He was able to fix it super quickly and cleanly and now it works like new. Thank you James!

Deborah K.

8/25/2016

First off, I have to say that I have been very happy with the work that has been done. The plumbers (Julio, the most recent, as well as his colleagues that have done work for me previously) do a very good and very thorough job. The company is also very good about trying to right past wrongs. However, the amount of past wrongs I've encountered is insane. I've repeatedly had issues with them in the way they communicate with their customers. I've had repeated issues with plumbers not arriving until hours after the initial window cited and long after the updated within one hour time from dispatch, as well as refusal to provide estimates over the phone (for standard things like replacing a faucet, which other plumbers will quote for over the phone). When I've tried to talk with supervisors, I've received very mixed messages from seeming like they appreciate their customers and want to make amends (10% off from Steve) to being told by one of the plumber managers (John?) that if I can't accept not being given an estimate, I should call a different company. Unfortunately, after yet another experience with All Pro Plumbing's really terrible customer communications, I will do just that, and unfortunately it doesn't matter how good of quality the actual plumbing work is.

Lawrence M.

11/06/2019 12:00:00 SA

Very professional and prompt replies. Very fair pricing and quote. They were nice and careful with everything. Times were not exact but they were not far off !

Randall C.

02/07/2023 12:00:00 SA

The toilet in our master bathroom was the original toilet and it was constantly leaking after many attempts to replace the valve. Jason from All Pro Plumbing came in a replaced our toilet with an upgraded ADA toilet for my mom. He was very pleasant when he arrived, took a look at the toilet to be replaced and gave us an estimate much lower than expected. From the time he arrived to the time he completed the job was just about two hours (including the time he took to go pick up the new toilet. He was very neat in his work and cleaned up well when he was finished. We had a great experience with All Pro Plumbing and Jason is a great plumber and really cool guy. My neighbors also have used All Pro Plumbing for many jobs because they have great plumbing technicians, very reasonable prices and always do great work.
Thank you Jason for staying late and saving the day

Karen J.

9/19/2017

A very nice and professional gentleman came out and scared the living crap out of me that the cost of fixing our AC was going to be upwards of $1500 or even more. He even said, he will get it working for $400-$500 but that it will break again. Well, I said, I'll think about it and decided to get a second opinion. Well, turns out it was just a fuse that burned out and was replaced in 10 minutes. IT WAS JUST A FUSE. How do you do a diagnostics and miss a fuse?

I was charged by All Pro for a trip charge of $89.00. I should dispute this charge since they didn't do the correct diagnostics and tried to charge me for a service I didn't need. I was extremely upset by this and how he made it sound as if the entire AC unit needed to be replaced or serviced when it was just a fuse. After the fuse was replaced, the AC worked fine during the summer heat and didn't need any more service. This is upsetting on so many levels, that I think its INHUMANE.

Juan C.

07/07/2021 12:00:00 SA

HORRIBLE WORKMANSHIP!!! Had drainage pipes replaced in 09/2019. By 07/2021 pipes were leaking. Called for repair and was told SORRY -1-year warranty only. So I paid $8,700 for 2-years of me thinking that the job was done correctly. DON'T THROW YOUR MONEY AWAY. CHOOSE A DIFFERENT COMPANY!!!

Found out later that I also overpaid by at least $4000 for the work done. SHAME ON YOU. DOES YOUR COMPANY ONLY HIRE CAR SALESMAN AND GIVE THEM A CRASH COURSE IN PLUMBING?

One last note: The receptionist asked me why I didn't call within 1-year after the work was done. I told her that I trusted that the work was done right and that I didn't know I should have hired another plumbing company immediately after to verify their plumbers did the job right.

A reminder to all consumers, please read the negative reviews also. I read a couple of good reviews for this company and was sold. Had I also read some of the nightmares they've put consumers through, I would have never allowed them to rip me off.

Anita G.

1/26/2022

I just had one of the nicest experiences even though it took money out of our pockets lol. Leo was so prepared, organized, personable and took his time to explain each of the options we had and prices for each. He checked things for us too. We were only able to get the faucet done today, but he completed that in no time. We plan to bring him back Here to complete the other jobs we need done Leo does not disappoint and he leaves no mess behind and for anyone who is concerned about Covid Protocols we are not, however true to what one needs to feel safe, Leo wore a mask and put on his protection booties before entering home etc. Leo doesn't pressure you and respects your home. Great Job ALLPRO! Thanks Leo

Robert V.

9/16/2021

I hired all pro to replace my homes furness, the company said that they would be here Thursday morning at 8 am, they were here at 8 am and started construction the remove the old furnace and replace it. Two tech's Chris P and kory, the reason I'm mention there names is because both gentlemen were polite and explained what was going on. They finished the whole installation at 1:30 this afternoon. From the telephone operator returned our frantic calls the night before to the end. I give this company a FIVE STAR Revue.

Gabriel W.

8/15/2023

I'll start with saying that Kyle is a rockstar. It's rare nowadays to be pleasantly surprised with exceptional customer service; but that's is exactly what my family received when Kyle covered our call. We had leak in our garage that forced us to shut our water off. Kyle came through during the midnight hour, literally, and took care of business. 5 stars doesn't due it justice. Thank you, Kyle.

Jon P.

8/31/2023

We had a backed up drain that caused the downstairs bathroom to flood. They sent 2 repair men, Jesus and Daniel. They both did a great job. Kept us updated on everything they were doing and showed the work as they kept finishing each area. They definitely worked hard. It was a bigger job then I expected and they did great. Would recommend these 2. Very nice guys and easy to work with.

Amber E.

8/16/2022

Jesse Leon was the best technician I've ever met very knowledgeable and personable , he did an amazing job definitely will hire again