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Knights Plumbing & Drain

Knights Plumbing & Drain

Plumbing Service
4719 Quail Lakes Dr, Ste G, Stockton, CA 95207

Description


Stockton plumbers At Knights Plumbing and Drain specialize in providing fast, dependable and quality local Stockton plumbing service's to San Joaquin and Stanislaus counties. Our Stockton plumbers are highly trained and they treat people fairly. We do every type of Stockton plumbing repair from big to small. We specialize in Stockton plumbing, plumbing repair and replacement in Stockton. We also specialize in Stockton sewer repair, Stockton drain cleaning, installation of fixtures such as faucets and toilets in Stockton. We also provide Stockton water heater repair, service, and replacement of water heaters. At Knights plumbing and Drain in Stockton we have water heaters in stock in our warehouse of every size and even offer different types of tank-less water heating technologies. We also install Puronics water softener and filtration systems in Stockton. At Knights Plumbing and Drain in Stockton we take pride in being able to fix just about any plumbing problem in Stockton.

HISTORY


Established in 1995.
Stockton plumbing pros at Knights Plumbing and Drain was started to provide a quality of plumbing service in Stockton not seen before by the San Joaquin and Stanislaus Counties. With our 100% Customer Satisfaction Guarantee we prove that we stand behind our work and our effort to provide quality local service in Stockton. All our pricing is Upfront, we charge by the job not by the hour and you know the price of the work before we start the job. Our Stockton plumbing technicians are clean, fast, knowledgeable and ready to start any job big or small. Call us for Stockton sewer repair, drain cleaning in Stockton or any type of water heater repair or replacement in Stockton. Stockton plumbing services by Knights Plumbing and Drain are always done with integrity which is why our customers keep coming back to us for plumbing service and repair in Stockton. Call us for sewer cleaning in Stockton, PEX piping or any other type of plumbing repair in Stockton.

ABOUT BUSINESS OWNER


Stockton plumber Les H. has been helping solve their plumbing problems in Stockton since 1995.  Stockton plumbers at Knights Plumbing and Drain have a mission.  Our Mission Is To Serve our Friends, Neighbors and Community, With Integrity Dedication and Compassion.  This includes Stockton and all of Stanislaus and San Joaquin counties.  We have almost 20 years of experience handling Stockton plumbing, drain cleaning in Stockton, sewer repair in Stockton and all types of water heater repair and replacement in Stockton including tankless water heaters.  If you want to hire an experienced Stockton plumber that offers a 100% money back guarantee call Knights Plumbing and Drain in Stockton.

SERVICES


Reviews


Marguerite N.
Marguerite N.
7/29/2018
I used a different plumbing service and my drains were still slow.  We called Knights Plumbing in June and they worked very hard to figure out my drain issues.  The plumber, Jesus, was able to determine that the clean out pipe was hidden in my yard next to the house.  It was buried under dirt and debris.  Soon there was a shovel and digging and the drain was uncovered!  Now my drains are working perfectly.  Thanks so much for hiring someone who really stepped it up to figure out what needed to be done.  Happy with Knights Plumbing for doing a great job!

Andrew B.
Andrew B.
05/09/2019 12:00:00 SA
Excellant experience with this company today. Knowledgable fast and fair priced. Had plumber out same day. While waiting for plumber, company called a few times to ensure I was aware of when to expect service. Great great experience. Will do business with again

JuanNCrystal G.
JuanNCrystal G.
11/23/2018
They have a $99 trip charge up front and do not quote a price until they arrive; Roto-Rooter uses that same tactic, but they charge $75 for the trip before the estimate. This is a hardball price waiting to happen once you're already $100 into it. Terrible.

Karen S.
Karen S.
08/05/2015 12:00:00 SA
If I could give Hector Mata 10 stars I would.  He went beyond the call of duty.  I can't say what an amazing person he is... of course, he's a great plumber, but he went beyond that to be a beautiful human being.  I can't thank him enough.  He deserves the very best life has to offer and I hope that Knights Plumbing recognizes the gem you have in the gentleman.  Thank you again, Hector!!!

R C.
R C.
01/03/2017 12:00:00 SA
Jason was great! On time, friendly, went out of his way to find an alternative for my downstairs sink faucet replacement. Was a bit pricy but that wasn't within his control. I would have him back to do work anytime.

Rosa R.
Rosa R.
03/03/2017 12:00:00 SA
Very nice and helpful but I don't like that they write the total on paper and says it's going to be this much. Used them twice and both times it felt like they hike up the price or make it up. I got a water heater replaced and they charged $140 for Stockton inspection fee but when I got the actual letter it stated $75 plus $1 green building fee! That's not $140! And also charged $100 administrative fee. What ever that is.

Steve M.
Steve M.
12/03/2019 12:00:00 SA
Just had a garbage disposal replaced by Jason George. He & his psrtner did an awesome job! Fast, tidy & efficient. I would use them in a heartbeat & will reccomend Knights Plumbing to my family & friends!

Ruben S.
Ruben S.
12/09/2020 12:00:00 SA
Jesse arrived promptly, to service our two water heaters, he was professional and polite, he was very knowledgeable and explained what he was going to do and what I/we are looking for throughout his inspection, he was thorough and neat, what water that may have spilled, he was sure to clean the area.it was nice to talk to a young man who appreciates his job and the company he works for. Jesse continue the great work.

Sue T.
Sue T.
6/13/2019
Les was on time and quick to diagnose exactly what the issue was.  He went above and beyond to make certain what he had done to correct the issue had truly solved the problem.  Les and his co-worker were polite, extremely knowledgeable and did an awesome job!  Our experience with Les and Knight's Plumbing and Drain scored 100%!  The only company we will use from this day forward!

Vanesa Santo A.
Vanesa Santo A.
6/27/2020
Super Fast and very informative. Techs are friendly and always answer any questions I have.

Coley R.
Coley R.
10/07/2015 12:00:00 SA
I called these guys out due to their star rating on Yelp. Happy I did, they did a great job and found the issues within the hour. Orlando was my Knight and helped me to understand what was going on. I'd use them again for all my plumbing needs. Ask for Orlando.

Jessica L.
Jessica L.
06/06/2017 12:00:00 SA
Very good customer service.  Technician arrived timely.  As other customers said, they charged administration fee and other fees on top of their expensive markup material already.

Ron K.
Ron K.
06/10/2015 12:00:00 SA
My Insurance company came after me for not securing a water heater to the wall and after calling around this was the only company to at least give me a range that it would cost.  I appreciated that so hired them.  They came out and it fell in that range and they were on site same day and did the fix after I gave them approval.  They also sent me a picture of the work done as I don't live in Stockton.  Payment was done over the phone.  All in all a company that I would recommend.

Natalie R.
Natalie R.
8/27/2019
FANTASTIC COMPANY!!! Great people in the office, good pricing and quality work! I am always looking for a reputable company to work with and I now, know who my go to company is if I ever have another plumbing problem. Thanks Knights Plumbing for taking the stress out of my day and getting my Water Heater fixed, up to code and the right way! HIGHLY RECOMMENDED!

Susie P.
Susie P.
01/03/2018 12:00:00 SA
I am thrilled I took the time to look up a service on YELP before I hired a plumber. When I called I was greeted professionally by Ashley, who took my information and called me back within 30 minutes to let me know that somebody would be coming out. It was Christmas Eve and there was no additional charge because of the holiday. Ashley also called when the plumber was on the way, and I also received a text message letting you know exactly who it was that would be knocking on my door. It also had a link in that text message so that I could read the reviews of this particular worker. The price was reasonable, and although the first time they came out it did not solve the problem entirely, when they came out a second time, the did so promptly and at no charge  will absolutely recommend and use again!

Craig T.
Craig T.
12/09/2018 12:00:00 SA
We had a issue with our garbage disposal. Called Knights Plumbing Drain. They came out and replaced our garbage disposal. Fast forward to about a year later. Our garbage disposal stopped working. I tried and to reset it, then the disposal popped off from the drain. I called Knights Plumbing again and told them what happened. The person I talked to on the phone (I think her name was Angie) said it will be a few hours before someone could come out. Since it was a Sunday, they run on a skeleton crew.  She called me back a few times to let me know the status and ETA of when someone would show up. Very professional.

Cody and Jason showed up. They walked in and looked at the disposal. They unhooked it and brought it outside to get a better look. They came back in with a little piece of plastic that was jammed causing the disposal from working. They hooked everything back up and tested the disposal. They checked for leaks. After they were done, everything work great! Both of them were very professional and friendly. Their work was done at a very reasonable price! These guys do awesome and great work! They both should get raises.

I highly recommend Knights Plumbing!

Kate L.
Kate L.
5/16/2020
We called Knight on a Sat morning with a sewer back up. They were very communicative from the very first call and had someone out within a few hours. They evaluated the situation and gave us a price up front before doing any work. They solved the problem and we're good to go. Thank you.

Peter M.
Peter M.
08/01/2023 12:00:00 SA
Junior did a great job inspecting everything and then explained what needed doing and why.  He took care of what we needed on the spot.

Linda K.
Linda K.
07/02/2019 12:00:00 SA
Scheduling was fast and easy, they kept me updated on the day of service so I knew exactly when they were arriving and even sent a photo so I knew who to expect.  The service team was polite, fast, and tidy.  Estimate was instant and clear.  Payment was also easy.

Charles C.
Charles C.
10/26/2014
$311 for kitchen faucet replacement part and labor.

I found Knights Plumbing from tje yelp which had 5 stars. The service was good, professional work and no issues. I will call them again

Joseph B.
Joseph B.
12/28/2016
My Kitchen faucet had a major leak the day before Thanksgiving. Knights Plumbing was the only company that had an opening. They kept me updated on the status of the repair man until he arrived. Orland arrived and was professional, courteous and knowledgeable. He installed a new faucet for me and also signed me up for their service plan. I had a small leak a few days ago before Christmas and requested Orlando. He came out found the leak and fixed it with no charge. I recommend Knights Plumbing if you want decent, reasonable honest service.

Bad L.
Bad L.
2/13/2014
I had an emergency valve rust out and bust while I was on a shuttle home. I have a home warranty company but they couldn't come out that night. I hopped on Yelp and found Knights Plumbing and Drain. 45 minutes later they were at the house and the problem was solved. Wifey's stuff got soaked, but a major incident was avoided. Quick service. Fair price. Professionalism through and through. I recommend them without reservation.

Cynthia V.
Cynthia V.
11/17/2016
Called them and they told me they would have a tech follow up. I had to call them again to see when they were going to come out to our house for plumbing issues. Then I still did not get a follow up call to a apt that I had scheduled. Terrible customer service!!

Dionysia S.
Dionysia S.
10/12/2020 12:00:00 SA
Just had two plumbers install a new kitchen faucet.  They found the problem, advised us how to correct it and installed the new faucet which we purchased from them.  Marcus and Les were outstanding.  We are so happy with there excellent customer service and expertise.  These two men are true assets to Knights Plumbing & Drain.

Margo M.
Margo M.
10/17/2020
The fastest most professional service. This company makes having a plumbing issue a lot less stressful.  The work required for the repair and the cost is explained well. If they say someone will call at 730 am they call you, a text message let's you know they are arriving. They usually have the parts on hand. I highly recommend Knight's Plumbing.

Ray M.
Ray M.
7/13/2021
Jason was very prompt in his arrival. He & his partner began working immediately.
  They replaced a hose bibb in the front yard & replaced our toilet in a matter of minutes.
  They were very professional & extremely courteous.
  We will definitely use them again as well as recommend them to others.

John C.
John C.
06/03/2022 12:00:00 SA
I've used them a couple of times and have always had quality work performed by professional people who are prompt courteous and friendly.

James O.
James O.
09/03/2023 12:00:00 SA
I have been part of Knights plumbing loyalty program for about 8 years, it's been well worth it for me. It's worth calling them to ask about their loyalty program. Knights plumbing does a great job.

Cindy R.
Cindy R.
03/09/2023 12:00:00 SA
I rent a home and over the weekend the master bathroom sink and toilet started having problems. My landlord contacted this company Monday morning and they were at the house by 1pm.

I really liked the text notification system that shows a picture of the technician who is arriving and what time they will arrive. It's helps to make you feel safe and plan your day.

The technicians were very friendly, professional and did a great job resolving the problem. They were very conscientious about about the flooring when they were bringing equipment in and out of the house.

I highly recommend them!

Anne L.
Anne L.
01/03/2022 12:00:00 SA
Older homes have beautiful craftsmanship and appeal beautiful but need work from time to time. Excellent work from Les and his team. Made use of that membership! Repaired: flange for toilets, cleared out pipes/drains, and replaced new garbage disposal.

Cesia M.
Cesia M.
10/01/2022 12:00:00 SA
Armando and Jason did such a great job! We really appreciate them coming very quickly. I asked their servicer if they have someone available ASAP and they delivered. Our sink were draining upwards when we used the garbage disposal. It goes back up and our dishwasher ended clogging. If it doesn't drain, it just stays on top of the sink. On top of that our first floor bathroom were clogged d/t accumlation of year worth's hair. They were very informative and they were effective and efficient. We love their work!! I highly recommend them.

B W.
B W.
5/30/2020
Had a clog in the sewer line. Not only did Jason show up before I received notification he was being dispatched (now that's fast service!), he was able to clear the clog, and using a camera in the pipes show me potential issues that could be ongoing.  

Additionally, I had some questions about other potential plumbing projects and Jason was able to provide some rough estimates what those might cost in the future which was very helpful for my planning.

Thanks!

Stacy B.
Stacy B.
3/17/2023
Our toilets overflowed and flooded our bedroom.  Armando came out explained the work he would be doing and and performed the repairs.  Unfortunately he found collapsed piping and will need to replace.  Armando clearly explained the next steps and presented the quote.  we are very satisfied with the services provided thus far and will continue to work with knights plumbing in the future

Bruce R.
Bruce R.
6/17/2014
I had a very good service experience with the repair of my drainage. I called this company Sunday evening and received a call back in less than an hour to let me know what the service estimate would be and to schedule a call back early Monday. The callback happened early Monday to schedule a technician to come out by 10am. The tech came and immediately accessed the situation and provided a quote with optional pricing. After accepting the quote the tech proceeded to handle the problem and resolved the problem. You can ask for Orlando per my recommendation.

Richard S.
Richard S.
3/23/2020
We discovered some minor leakage under our kitchen sink over the weekend, plus leakage from the garbage disposal when it was running. Called first thing Monday morning and was told they would respond as quickly as possible but they were pretty booked up. Like two hours later, we got a call and text message and the tech showed up! Shane was very professional, efficient. Diagnosed the problem, discussed our options. We made our decision, and within two hours had a new garbage disposal and beautiful new kitchen faucet installed, all leaks resolved. Very effective, excellent work. Appreciated the text message with Shane picture for our safety. We recommend Knights! Great customer service!

Daniel S.
Daniel S.
1/23/2021
I had a main water pipe leak and called around noon and he was on my property by 2:00 PM. I was impressed with their messages ahead of time to inform me what my plumber would look like with reviews and I was also impressed with how fast they got to my home with such late notice on a Friday. When weston got to my house, he was quick and got to work.  He informed me of the steps he was taking and was very knowledgeable. After the job was done, he checked all the fixtures in the house for clogs and when he found 2, he fixed them! I was extremely pleased with his work ethic and time.  It was a little pricey but if you want good service you gotta pay for it!

Eddie N.
Eddie N.
05/04/2020 12:00:00 SA
$99 charge to come out and look at a leaky water heater and diagnostic. The $99 goes back into your payment if you decide to get a repair the repair is so marked up 2200$ To replace a $500 water heater.Jason's going to give you the runaround and tell you you need permits and all this bullshit And your piping is wrong. Do yourself a favor shop around and don't feel committed to go with them it took me an hour to swap it out . No leaks and my house has an exploded yet lol .

Melissa L.
Melissa L.
11/03/2018 12:00:00 SA
We feel so fortunate to have had Knight's Plumbing repair our water heater. Our technician, Les, was exceptional. He was transparent, professional, and fair. He went beyond the call of duty to make our service a priority. We are grateful for his high quality of service and we give our highest recommendation.

Scott H.
Scott H.
9/13/2021
We found our sewer line had was needing to be replaced. After calling someone else a got nothing from them. I called knights. Knights sent two of their people out. they inspected out plumbing, found the problem in no time. The plumber made a follow up to fix the problem. When they came back they got it fix FAST and kept me informed of what they were doing and what was being needed.
All I can say they are top quality. I'll call them again for any kind or plumbing issues.
I'd rate them 12 out of 10.
Thank you again for your help.

Brandon G.
Brandon G.
2/15/2017
I called them up when I was in a bind because my shower was draining slowly. The plumber came by and he was great, he assessed the situation and even crawled underneath the house to determine the stoppage. They were courteous enough to inform me that this was actually the city's responsibility because the blockage was on their side of the line and not mine.

What I didn't like was that the company charges you $100 fee to come out and give an estimate. If you agree to the work, they subtract the $100 from the overall cost of the job. Well there was no job to do as the city took care of it yet I still paid $100.

I'd advise shopping around for another plumber on Yelp that will give free estimates. I chose them because they were highly reviewed on Yelp but $100 is a $100.

ed s.
ed s.
8/25/2017
Fast, efficient, professional. A little bit pricey but I had an emergency job.

Pat B.
Pat B.
02/10/2020 12:00:00 SA
Needed a sewer line inspected during the holidays - Jason  and trainee arrived on time and then went above and beyond.  Full job was done after close of escrow - excellent coordination with the city of Stockton. Sewer lateral replaced and clean out  work at highest levels.

Brandon J.
Brandon J.
06/10/2016 12:00:00 SA
Called Knight's today to get a quote on replacing an old garbage disposal that was leaking.  Purchased a new one on Amazon so just needed it installed...so I thought.  Jason G. was dispatched to my house and was very prompt and was able to give me the estimate within minutes.  However, he added that my plumbing configuration was all wrong and that he could fix this as well.  I was not expecting this financially, but it needed to be corrected so I agreed to have him do the work.  He got right to work on replacing the disposal and correcting the plumbing configuration.  He was in and out in about an hour.   No more leaks!   Love these guys and glad I found them.  

***My monthly service credit of $50 and 15% off for providing the disposal was applied.

Thanks Jason!

Elizabeth L.
Elizabeth L.
9/27/2021
Shawn and Weston were friendly, timely, and very supportive throughout the process of a new water heater installation!

Samantha Z.
Samantha Z.
11/03/2015 12:00:00 SA
Awesome service. Orlando came out as soon as I was off work on Monday to unplug my kitchen sink. Orlando went above and beyond what he was called out to do and was extremely polite and helpful with every question I asked. And even gave me advise on some future fixes I might need and to contact my landlord first so I wouldn't be charged for it.  Will be using their service again if needed.

Moni T.
Moni T.
1/21/2019
I'm glad I went with this company. I was having drain issues so I couldn't wash clothes but luckily Samuel saved the day and he took his time and explained everything! I'm glad I can do laundry again

Robert M.
Robert M.
11/23/2015
Have to leave another raving fan review of Knights plumbing.  We discovered a huge leak in our spare bathroom today and needed it fixed today.  My wife called Knight's but told them she had to be gone by 1:00 this afternoon.

Jason from Knight's came by near 11:30and had my wife on her way by 12:15.  Sink rep-plumbed and better than its original state.

Thanks again Knights!  You are the best!

Cynthia U.
Cynthia U.
08/11/2022 12:00:00 SA
We had a mess in our rental home. Pipes gurgling in the kitchen and awful-smelling gunk coming up through the bathtub drain. Our tenants initially called a well-known plumbing company who sent out a technician who told us since the blockage between the kitchen and bathroom was most likely grease, he would not recommend using a snake to clear it. He also found a leaking pipe under the house that needed repair, and told us we needed to replace the toilet in one of the bathrooms, for an extra $1000. We decided to get a second opinion and called Knights Plumbing based on many positive reviews online. They sent out Junior, one of their technicians, right away who snaked the line between the kitchen and bathroom, fixed the leak under the house and told us we did not need a new toilet. Knights also reduced their initial quote by over $300 when they found they could do the repair without going through a wall, which was their initial assessment. What plumbing service do you know that actually lowers their initial estimate rather than pads it? Thank you Knights for an honest job well done! And thank you Junior. We will definitely use them again.

Catherine R.
Catherine R.
8/17/2014
This is a great company! We were very pleased with the customer service from Sandra on the phone and Hector for saving us on a SUNDAY with our plumbing issue. Hector was fantastic and if we ever need anything again we will request him! Thank you!!

Stuart R.
Stuart R.
02/02/2022 12:00:00 SA
Fast quality service, well priced, and they treat you like family. I had previously had the main sewer line replaced and joined their annual service check ups. They just drained my water heater checked all fittings and replaced a section of pipe that i requested them to.

Margaret S.
Margaret S.
5/22/2015
My husband had a situation in the bathroom the other day, don't want to get into much detail.  Service was as fast as lightening, everything was fixed.  Would use again!

Judy P.
Judy P.
12/08/2016 12:00:00 SA
Knights Plumbing & Drain are always available near same day whenever we call.  Whitney & Gene expertly work their scheduling/dispatching magic.  Orlando & Jason are always professional, efficient and do the work right the first time.  They're never rushed nor drag it out.  They arrive, asses, do the work, (never having to go to Home Depot or Lowe's for a part because their trucks are so well stocked), write up the work order and go.  As a Royalty Club member the discounts are worth it especially if you have a lot of work to be done and like that work to be guaranteed.

Corinne S.
Corinne S.
07/09/2021 12:00:00 SA
Victor is a superb plumber. He is knowledgeable, hardworking and has a calm demeanor while diagnosing and discussing issues. Victor worked on a multi-day project; he kept me updated during each phase. He went the extra mile to ensure that all service needs were finished. Tuu helped with some major excavation work, which made the project move along quicker. Thank you for your work ethic, dedication and diligence. I appreciate you!

Kevin W.
Kevin W.
04/06/2023 12:00:00 SA
Quick to respond and the techs explains what needs to be done. The quotes are pretty pricey and the invoices lack transparency. No repeat business from me.

Jay E.
Jay E.
02/08/2016 12:00:00 SA
After my wife did her research on Yelp. It was decided to give knights a all. The person on the other end the other end of the phone told my wife the plumber would be with us shortly (he was coming from Tracy). 20 minutes later, Jason arrived to assist us with our plumbing issue. Jason was very professional as he listened to what I did to try and fix the problem. Jason was quick to jump in to fix the problem. After several attempts to snake the drain didn't rectify the problem. It was time to pull out the big guns (hydro-jet). After a lil work our blocked drain bag an draining. During the entire process Jason advised me what was going on and that our issue was due to excessive grease buildup.

Before Jason left, he fixed a cracked pipe I managed to do while I was trying to self fix the problem. I will definitely use this company again! If my friends ever need a plumber. I'll tell them about my experience with this company. Keep up the great work!

Mary N.
Mary N.
8/17/2023
We always call Knights Plumbing for any of the plumbing services we need.  Can't beat their customer service and timeliness.

Hannah H.
Hannah H.
07/12/2020 12:00:00 SA
We've used the services of Knights Plumbing several times now and they are always professional, kind, and helpful! They do all of the things that businesses should do including texting/calling before they arrive, documenting the issue with before and after photos, thoroughly explaining the problem and different solution options just to name a few. Weston helped us with our latest problem and he was extremely efficient! We are grateful for this wonderful local business and will continue to support them in the future.

Joanna P.
Joanna P.
10/25/2021
Woman who answers phone very pleasant and efficient.  Was informed when Weston would be arriving.  Contacted me to let me know status of my appointments.  Sorry I do not have her name to recognize her also by name.  

Weston came out and replaced a bathroom faucet that was frozen in place.  He took care not to damage anything and used mats on the floors.  I also signed up for their Royalty Club program as I like the service Weston provided and the cost of the club more that covers what it would cost to get an annual flush of my water heater and annual plumbing inspection.  I will continue to use Knights Plumbing & Drain for all my plumbing needs.

Philip H.
Philip H.
09/09/2018 12:00:00 SA
If you're in need of a plumber give these guys a call. I was told to call another company initially and did at 10:30am and was told I would get a call back, but after waiting 2.5 hrs. for a call back from them it was decided by my fiancee to call this company. Not only did they give me a time frame but the technician Les Hammond showed up and was finished before I knew it. It was a pleasant and professional experience. I definitely won't be calling a different service as long as these guys are around.

Jontue E.
Jontue E.
9/30/2013
A+ business from the sweet gal I spoke with to the phone to Hector, the plumber who quickly came and fixed our clogged bath tub.  Price may have been higher than others Ive dealt with in the past, but fast and great service made up for that.  I like how Hector took the time to wait for me and explain to me what was wrong with our pipes, and was not pushy with other services.  Also, I received a discount for taking a survey!  

Contract # 226329

MaryElla R.
MaryElla R.
10/07/2015 12:00:00 SA
We had an issue with our drains. We called Knights at about 5 and the plumber came right out. He stayed until about 9 pm and made sure the project was done right. We were so grateful for the prompt and complete service! Will definitely call them again if we have another plumbing issue

William C.
William C.
1/30/2016
Thought I'll give this company a try after seeing all the positive reviews on Yelp, but after wasting two days on scheduling for service repairs on my parent's water heater I should have just looked elsewhere from the beginning.  First day, I called and spoke with Gene at the office to schedule me in for the repairs.  He went over their service fee of $99.50, 100% guarantee, polices, and said he'll call me as soon as somebody was available to come out.  Never got a call and I followed up the next day with Michelle.  She did not see that I was scheduled at all, but did recall hearing Gene talk to me.  She had no explanation what had happened, but rescheduled me in for the day.  I decided to give them another chance...  Mid afternoon, I received a call from Gene, but didn't get to the phone in time, however I called right back.  Literally it was less than a minute after the miss call.  He answers and said that unfortunately he had sent the technician already to another job because I missed his call.  I don't understand how that was even possible when he was leaving me a voice mail at the same time I was calling him back since I could hear my incoming call beeping in the voicemail when I was listening to it afterwards.  Talking to him on the phone he proceeded to ask what was the make and model of my water heater.  At the time I did not know as I was calling for my parents.  He then informs me that they do not do repairs for all models since they are only contracted to buy parts for certain ones.  WHY weren't I informed of this from the beginning??  After being told they possibly would not be able to come out for another day... I was done with this company.  It became apparent to me that they didn't want to waste their time on a customer that they may not be able to make money off due to a unit they might not be able service.  If you're looking for honest and great customer service, then steer clear of Knights Plumbing.

JoAnn R.
JoAnn R.
6/19/2020
I moved to Stockton in April 2019, and called Knight's as soon as the house closed. They are professional, knowledgeable and very nice! I love their subscription, where you pay a small amount of money every month, get a free checkup every year, and all of the subscription money is subtracted from your plumbing repair cost.

Delfino B.
Delfino B.
12/28/2016
Orlando M. the Service Pro did a great job putting in a gas dryer shut off valve. He did a quality job. For future plumbing service needs...definitely call Knights Plumbing & Drain. The best service in plumbing needs.

Randy M.
Randy M.
4/28/2023
Once again Knights Plumbing and Drain came through for us.  The early phone call to the company was received by a caring extremely helpful individual.  The technician arrived on time as promised and was friendly, personable and efficient in taking car of the problem.  This company is the epitome of customer service!

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