D W.
04/04/2018 12:00:00 SA
Sorry to do this because he gets such great reviews here and on NextDoor but - Mike totally blew me off and left me hanging. I emailed, voicemailed and texted at his request my need for some home plumbing, two 'small' projects, and he initially voicemailed me back that he was ordering a needed part. Then he ( a day later or so) contacted me saying, I should order the part myself as it would be under the mfr lifetime warranty.
Short version, he just disappeared and after a few days of being patient and no response I just fixed it all myself. So, that was the upside. Next time you need a plumber, call me (no, no don't do that!!). But I did learn how to replace a shower control cartridge, very easy to do, you don't need a plumber at all.
I would have been totally fine with him saying I don't have time/your project is too small/whatever and I'd have moved on happily. But he just left me hanging and thus 1 star, it'd be 0 stars if possible.
Sorry.