Alena S.

3/23/2023

We have a great experience with Touchdown Plumbing. They were responsive, fast, and well priced for the work. They did not try to upsell me on the work and were honest about what needed to be done for the job. I highly recommend them.

Robert D.

05/04/2023 12:00:00 SA

Big shout out to Steven who came out and installed my water heater. Kind, Professional and Knowledgeable. Will be calling TouchDown for all my Plumbing needs.

Victoria M.

05/05/2023 12:00:00 SA

Steven has done an amazing job. He came to rescue and replaced my old toilet. He also cleaned the surrounding after he installed the new toilet. Thank you so much for doing a superb job.

Jenalyn T.

4/13/2023

We've been calling Rich at Touchdown Plumbling for years for various issues. We always get quick and quality service. Last time, they replaced our water tank. Most recently they hydro-jetted an outdoor drain that was clogged and fixed a leaky bathtub faucet that was corroded in the same day. Both issues were more severe than expected, but Steven was very thorough and did a great job at fixing both. He was very nice and good at communicating. Invoices are always very detailed and itemized so you know exactly what you're paying for. After another great experience, we are sure that we will be contacting Touchdown Plumbing again the next time we have an issue.

Karen S.

02/10/2023 12:00:00 SA

I call touchdown plumbing and as I'm calling I get a text messages that they wanted me to text them. So I did explaining my toilet is clogged, they ask what was the issue I went on to explain
That the toilet needs to be remove the deodorizer. Then I asked how much would they charge
And I waiting several minutes for them to reply
Then finally they answered $350 so I just went on to the next one on the list 28 minutes later they replied if I wanted to schedule for it. I replied no too expensive

Lyn H.

05/11/2022 12:00:00 SA

Best plumbing service I've ever used...honest, reliable & great crew. Job went smooth as silk!!
Rich is great QB for the team!

Michael A.

12/18/2021

Touchdown did a great job from start to finish. Easy and quick communication, fair pricing, and everything with the job itself went very smoothly. We'll definitely look to use them again on future projects!

Stephen C.

11/22/2022

I had a great experience with Rich at Touchdown. He responded very quickly to my inquiry sent through Yelp. He provided a quote, and arranged for him to come out the next day. He hydro-jetted my main line for roots just as we discussed. Assuming I have to do this periodically to keep our line clear, I'll definitely contact Rich again!

Jon R.

01/04/2022 12:00:00 SA

I came home to a leak in the garage. I called TDP and Rich showed up literally 5 minutes later. Fixed the leak, friendly guy... can't get much better.

Beau L.

5/21/2020

Well our old house decided that the plumbing needed to be fixed, so we tore out the kitchen and front yard to replace a sagging pipe due to defective grade. It was backing up and cause damage inside the house. Our insurance covered it thank god and after searching for the right company we found TDP. Not only were they 1/3 cheaper then the big name(Rooter Hero-rooter rip off) they are local and family owner and awesome. Rich came to the house did the inspection and moved on to the work. Him and his team kicked ass in 5 days and had the kitchen ripped out and pipe replaced and working great. He was communicative, professional and made the whole thing so much less stressful then it could have been. We recommend this company 1000% percent! You can see I was standing in my kitchen! ‍ the house is back to normal and our sewage is back to 100%. Thanks To Rich and his team!

They did all this during this crazy pandemic, masks gloves, social distancing, they covered all the bases! Hire these guys and support an amazing Team!

Frank D.

3/26/2021

Touchdown Plumbing showed us great customer service, fair pricing, great attention to detail and of course they cleared our clogged drains quickly!

Eddie came to give an estimate as well as service our drains. He was early for both appointments, friendly, professional and got the job done quick! He not only fixed our problem, but also kept the service area clean with mats and cleaned up after. He also was able to help us with a small toilet stopper issue we have been having as a courtesy.

Thanks to Eddie and Touchdown! I will definitely be using them again in the future!

Hannah W.

08/06/2022 12:00:00 SA

Touchdown took on the big project of completely replacing or lining our old cast iron pipes. The project turned out to be more complicated than any of us imagined - Touchdown first discovered that one of our pipes was almost completely blocked by tree roots, and had to spend hours cleaning it out. They then discovered they needed to hammer through some concrete to replace a certain section of our pipes. Even with the extra discoveries, our final bill was lower than an estimate from another plumber who didn't quote us for those problems. Rich and all of the guys from his crew were efficient, nice, and communicative about whatever was going on. Will definitely call them again for any plumbing problems!

Alexandra L.

10/22/2021

Touchdown Plumbing was recommended by a friend and I'm so happy she made the recommendation! Rich (the owner) was quick to respond with a quote and to schedule an appointment. Joel (the plumber) was friendly and efficient at replacing my burned out garbage disposal. I will definitely keep Touchdown Plumbing in mind for my future plumbing needs.

Dude R.

12/28/2021

Today my house had a main line backup, my spouse called a handful of plumbers in the San Diego area and NONE of them could come help us. After hearing this I called Touchdown Plumbing and within 1 hour they were at my front door to save the day once again.

They have helped me every time I call. The team shows up with punctuality in rain, heat, and even a pandemic.

Rich and the crew are good people. If you have plumbing issues PLEASE give them a try.

Touchdown Plumbing is my go to for all plumbing related events and they should be yours as well.

Shawn F.

02/02/2021 12:00:00 SA

I called Touchdown plumbing to remove a disgusting and stinky grease trap. Knowing this was going to be a difficult job I was a little nervous about hiring a good company. These guys did an amazing job. They had to jack hammer this huge disgusting thing out of the floor, fill in the hole and top it off with concrete. As messy and smelly of a job as this is... they were clean, efficient and had a great attitude after standing in a sewage nightmare all day. Great crew, good price, professional from start to finish. They even sent their boss pictures of my store when they were done to insure they left it cleaner than the way they found it. Very happy!! Hire these guys.

-Shawn

King S.

3/26/2021

This company is great. They were able to come out within two hours to provide a quote to remove and replace an old tub drain in one of my bathrooms. Joel provided a reasonable cost estimate, was up front that additional work could be required, and came back an hour later to complete the work the same day. I was very impressed with the service provided, and the appearance of the new drain.

I give Touchdown Plumbing and Drains five stars!

A G.

07/05/2021 12:00:00 SA

Rich responded to my message in minutes and came out to my house in 30 mins. Fixed my leak in minutes and charged me a reasonable price. I'll call them again if I have future problems.

Matthew H.

09/06/2020 12:00:00 SA

Dedicated and honest are some ways I would explain Touchdown Plumbing. All the gentlemen were professional and very experienced at what they do. They are patient and work hard to get done as quickly without losing quality.
I have made the mistake of using other plumbers in true past, but I now found the plumbing company we are staying with. A smaller company which you can see act more like a family when they work together.

Karen M.

5/30/2021

We bought a house a few year ago that needed a ton of plumbing work. Touchdown has been amazing! They redid all our pipes, did 2 clean outs, did a lining inside the drain line. They have been a life saver. Affordable. Always quick to respond and amazing service. We highly recommend them to anyone needing plumbing work.

Tony A.

9/15/2021

I had a leak under the kitchen sink, Touchdown send Joel to fix it and replace the drain valve, Joel was very professional courteous and informative about the problem. He also took Covid-19 precautions and were a mask.
I would definitely would call them back for another job.

Thank you Touchdown for employing the right people to work for you.

Regina Manzon M.

06/01/2020 12:00:00 SA

Just wanted to update my review since my previous one is from 3 years ago. I've probably used them for 3 other jobs since then and they ALWAYS come out super fast, their techs are always extremely professional and they explain things in a very easy way to understand. Their quotes are always reasonable. As a business owner myself I'm just really really happy with this company. I can always rely on them and when one of our clients needs a plumbing referral I don't even hesitate because I know I can count on them!

Ted S.

09/10/2021 12:00:00 SA

I contacted Touchdown to provide a quote for installation of a whole house water filter, plus some other services. We scheduled a day and time, but Rich canceled just 30 minutes before, stating he had an emergency. We rescheduled for about a week later, and Rich showed up and inspected the site. He told me to send him links for what we wanted installed, which I did, and he responded that he'd send an estimate. But he never did. I contacted him via text and Yelp multiple times with no response. Now I'm back at square one and need to find a new plumber. Do not waste your time with Touchdown if you need a company that communicates quickly and professionally and follows up in a timely manner.

Jorge G.

12/09/2018 12:00:00 SA

I've used TDP twice now. The first time was kind of an emergency since our toilet broke and I needed it replaced. The guys that came over did a good job and were fair and transparent in their pricing.
The second time I used TDP was to install a tankless water heater and run a new gas line directly from the meter. I went with them because of a prior good experience and they were very competitive in terms of quoted price. Installation was seamless and the guy did a very clean job. They're my go to for plumbing now.

Tim P.

1/21/2021

We had a leak under our kitchen sink that was quite concerning. Touchdown to the rescue! Once again Rich & his team saved the day! Every time we have had a plumbing issue occur, Touchdown has responded right away, with quick and extremely affordable service. We have found our plumber for years to come, and I encourage everyone to jump on the Touchdown bandwagon!!!

Malease T.

11/16/2019

Rich replied immediately to my plumbing issue and his worker, Matt came promptly on time. Our kitchen sink stopped draining as well as the downstairs bathroom shower. The drains then started leaking. My dad tried to fix it but unfortunately got the cable stuck. Matt was able to get the cable out as it had been stuck for several days with my Dad attempting many times to get it out himself. It's now draining properly and hopefully continues to. Matt was helpful and polite offering great advice to my Dad if this should ever happen again.

Kris G.

03/12/2021 12:00:00 SA

I would highly recommend using Touchdown Plumbing. I had an emergency bathroom back up at night and they were out there in about 30-40 minutes and got it fixed that night. My house is old and needs lots of updating including the pipes. Rich and his team ended up redoing most of all my pipes. They even had to dig up my yard to install clean outs and redo the plumbing in bathroom. Rich was very competitive with pricing, he always responded quick with texts or any questions and he also kept me updated all the time. He always gave me options as to what I needed and was upfront with everything. I received some quotes from other plumbers for what he did and he was cheaper than them. Rich and his whole team were great! I will be recommending them and using them in the future!

Aaron K.

03/04/2021 12:00:00 SA

Touchdown Plumbing has now become our go-to plumbers! Our family found Rich and his team through Yelp and couldn't have been more pleased. We had worked with previous companies in the past and recently had an emergency where the other company was unavailable. I called Rich and he was able to come out same day by squeezing us in between appts to help us out. Since that appt, we've used them 2 more times since and been happy with each experience. Rich is professional, reliable and communicates throughout the process which is extremely important to me. His prices are definitely fair as well! We will continue to use his company in the future!

Jershie R.

7/27/2021

Rich was great!!!! I had no luck calling a few places and he answered and said he would be here in about 30 mins. He was here in 10! He really helped us out today with an emergency and we will definitely be calling him again for any of our plumbing issues. Super honest, reliable and knowledgeable! These guys know what they're doing for sure! He turned a bad morning into a good day.

Gabriel D.

9/22/2021

Just had several work orders completed with TDP, and they've been fantastic with providing prompt quotes, open availability, and top-notch communication flow throughout each work order. I'm definitely looking to work with them again in the near future for other work that's coming up. The whole team, particularly with Joel, has been very professional, safe and easy to work with. Thanks TDP!

Jeffrey R.

08/09/2021 12:00:00 SA

The Touchdown Plumbing team is awesome! They responded very quickly to our initial call. They figured out the reason for our issues and were flexible with our schedule to resolve our root problem. They are very friendly, efficient and reasonably priced. Thanks again Rich, Eddie and your team!

Lisa C.

4/30/2020

Do not use. I had my main kitchen pipe clogged in the Spring Valley area. I looked for the plumbers in the area with the best reviews and Touchdown Plumbing and Drains was number 1. I called and spoke to the owner who gave a great price and response time. After setting a time frame of about 530 pm, I waited for the plumber to arrive. Come 7:00 pm, no call, no update. I had to send a text asking the plumber to please let me know if they were unable to make it or I could reschedule. The plumber again told me so sorry, 20 minutes Another 45 MINUTES passes by and nothing. Finally, about 8:00 pm I just told him to cancel and how unacceptable it was to keep someone around waiting for their service, with not so much as even a text or phone call as to the delay. In the end, the dude said my tech got delayed. LIES because the male I was talking to directly was the one that said he was responding.

Anyways, poor service, unprofessional, don't use period.

Paul E.

05/12/2019 12:00:00 SA

I think $1,800 was overcharged, but it was dripping heavily on a Friday night, and I had plans to go out of town. Went to Home Depot and saw the new one was selling for $614. But all lines and valves were replaced efficiently, although rushed by Mexican Mothers Day.

Nikita Y.

2/26/2021

Professional, credible, reasonable, and dependable. They replaced my tankless water heater. They found the replacement was honest and reasonable about the cost and it was done in a timely manner. I went with them without shopping around after meeting Rich. They will be doing some plumbing projects at my home in the near future.

M L.

7/19/2021

Clean, professional plumbers that show up on time, respecting yours and that do the job as requested and with no upsell. They are true to their estimates, get the job done cleanly and quickly. I will continue to use them for our plumbing needs.

David B.

04/07/2020 12:00:00 SA

Touchdown Plumbing was recommended to us by a friend. We had a leak under our subfloor. They were very responsive, and communicative. Our quote was accurate and our plumber Edwin was careful with his work and did a great job. I would definitely recommend them to anyone who needs an honest affordable plumbing service.

Antonio P.

8/30/2018

When I speak with them on the phone they told me they will be in between 3:30pm and 4:30pm and He arrived at 3:30.

He knew what to do and how to take care of the problem clean up the work area after he was done. Steve was very professional

Super friendly Fast response Great service Good Price

Chris T.

08/05/2021 12:00:00 SA

My water bill was rising with no visible signs of a leak. I called Rich and explained my situation. He was able to come out within an hour and a half. He couldn't immediately find a leak but was determined to keep looking. He finally turned off the valve where my reverse osmosis water system is located, and the water meter indicator finally stopped moving. He explained that the leak was inside the system itself, thus no visible leaking. He does not install water filtration systems, so I contacted a company that does. Thankfully, I didn't have to pay a lot more money for a leak detection company to come out, and his price was reasonable. Thank you, Rich!

Lourdes S.

10/04/2018 12:00:00 SA

They were reffered to us by our realtor and my husband was very impressed with the service they provided and the quality was above and beyond. They took pics of what was done and explained everything.
Very proffessional, responds right away and to top it all, VERY reasonable price. I highly recommend this company for any plumbing services and will surely ask for their service again if needed.
Thank you!

Melissa P.

4/21/2021

Wonderful service and wonderful price. Very informative as to what's happening. Friendly, honest and very fair with pricing....very trustworthy!

Amy P.

6/20/2020

After finding a leak on the weekend, Rich came out Monday to inspect. Since our house was built in 1940, we had a few other leaks we weren't aware of... he physically showed us the leaks. He used the camera on our main and other drains to show us the shape of the pipes. He didn't pressure us, stayed in great communication, explained everything, the team was professional, and timely. Ultimately we ended up relining the main, we have no regrets and highly recommend Rich and his team!

Chuck T.

05/07/2018 12:00:00 SA

Nickel and dime pricing strategy.

Called them out to help unclog a bath tub and sink. They unclogged the bath tub but turns out the sink was a separate clog. Wanted to charge me an additional amount to continue to diagnose the sink.

Sena W.

10/04/2019 12:00:00 SA

I have been using TDP for about 3 years now and I don't think I will ever use another. When we purchase our home they came to do our inspection for us. There was a leak few other plumbers couldn't locate. Rich's staff did one thing and located in repaired the leak. We have a sump pump and it's a nightmare when you work from home with a daycare. No matter what time I call the staff at TDP is always helpful to fix and repair. They are reliable, honest and trustworthy. Now my entire family uses TDP because of their integrity.

Spud S.

7/14/2018

Had an emergency water leak on a Saturday. Evening! Of all times!

Now we all know no one wants to work Saturday night, but each person we talked to was so pleasant and honestly trying to help in anyway they could.

We actually didn't use their services just based on availability(but we have used them before equally awesome!), they were so responsive and transparent with their staff. I highly recommend them.

Thank you TouchDown.

Randy A.

07/02/2018 12:00:00 SA

I called Richard this morning and he had someone available this morning. Came out within an hour. I've used TDP before for moving a gas line in my kitchen and decided to call them again for a leak from my water hose (pinhole copper pipe leak) and they got right to it. Pricing always fair and quick professional team. Looking for a plumbing company that's nice and knows what they are doing call TDP.

Michelle T.

08/04/2020 12:00:00 SA

Highly recommended. Very trustworthy. We were days away from leaving to Europe and our instant hot water heater went out. Touchdown Plumbing rushed a new one and made sure our girls were all set with hot water while we were miles away. Great communication and extremely professional.

Robert S.

7/15/2020

Rich and his team are incredible! They fit me right into their schedule the same day for a drain cleaning emergency. They were professional and explained what needed to be done and before starting. You can tell Touchdown Plumbing leads with integrity. I strongly recommend using them for your plumbing needs!

Jeffrey N.

01/08/2018 12:00:00 SA

I woke up on a Saturday morning and discovered a leak in my garage that turned out was a slab leak (from a leaky pipe). They were able to come out on Saturday to take a look. Turns out I had a slab leak, they had to dispatch another technician who had to come back with a jackhammer to jackhammer 12 of concrete to find the leak, replace the section of pipe and fill the hole and level out the concrete.

It wasn't an easy job, but I appreciate Touchdown Plumbing and Drains coming out and fix my issue. Not a lot of plumbers will fix slab leaks.

Sisco G.

03/05/2021 12:00:00 SA

I woke up to water dripping from my ceiling. TPD was highly recommended to me by a family member. They did not disappoint, Rich had someone out to my house in less than an hour. The technician quickly identified the problem and replaced the pipe on the spot. When these types of issues occur it's good to know a company you can trust. Quality, affordability, dependable.

Yulisa M.

11/18/2020

Touchdown Plumbing is an amazing family business that i would recommend 10/10 times for all of your plumbing needs! Highly recommend!

Fred F.

3/19/2019

Touchdown responded quickly and did a professional job replacing my hot-water heater the very next day. They also were quite reasonable in pricing. I will use them again and happy to recommend them.

Ricky B.

04/04/2017 12:00:00 SA

I was in the middle of a not planned bathroom remodel due to constructions defects in my condo. The plumber that the contractor hired was doing a bad job.

I contacted Rich and he came in and finished the job. Did amazing work, on time, friendly and great customer service.
A few days later I noticed the shower head water was not that strong. He came out the next day and removed some debris that was caught in the shower head after turning the water on.

David P.

5/18/2019

Had a plumbing emergency over the weekend and these guys were able to come out and get us fixed up fast. Thanks!

Jade N.

06/09/2020 12:00:00 SA

TDP for the WIN!!! My fiancé and I just bought a brand new washer and dryer. We only used it a couple of times before our garage started getting flooded with large amounts of water, and we didn't know why. Turns out our drains were old and it was clogged, causing the water to spit out. We were referred to TDP by a trusted friend. I called them at 12:30pm and within less than an hour, Rich came out to take a look. He was able to take care of the clog within minutes after diagnosing the problem. Everything is functioning the way it is suppose to again. It's very hard to find a trusted plumber. I feel like many would take advantage of the fear in new homeowners. But not Rich. His prices were fair and his attentiveness to the job was 110%. My fiancé and I appreciate strong business ethics, and we found a plumber for life! I would highly, highly recommend Rich and TDP from all your plumbing needs.

Scott W.

06/02/2018 12:00:00 SA

This review is in addition to the Mary G review below. I am the current tenant living in Mary G's house. As she explains below we had MAJOR plumbing issues! Rich was VERY professional, personable, knowledgeable, and quickly put our minds at ease as we were dealing with a potentially very expensive plumbing issue. Rich's quote for the job came in several thousand dollars cheaper than a previous big plumbing company's quote. The quote was given on a Friday, and the job was completed the next day on Saturday. I honestly believe if you are looking for someone you can truly trust, give Rich a call at
Touchdown plumbing. I have definitely found my go to company for any future plumbing needs!

Joey M.

11/18/2020

Best plumbers in San Diego! They went above and beyond for what i needed done! Great customer service and a great family company!!! 10/10 would recommend.

Kai D.

11/15/2020

This is a much overdue review but Touchdown helped me sort an issue with a gas line in my backyard when I was right in the middle of a landscaping project. Prompt, honest and knowledgeable service. I wouldn't hesitate to use Touchdown in the future for any of my plumbing needs.

Carlo G.

1/21/2019

I called Touchdown Plumbing because I needed to resolve multiple plumbing issues: drainage, a weird problem with a toilet and a water flow issue with a shower.
The drainage was resolved quickly and easily as I was expecting.
What pleasantly surprised me is how Edwin fixed my toilet. I was expecting to have to replace this toilet with a new one. Which was annoying because this toilet is only a few years old. I should mention that this toilet was looked at, about a year ago, by another plumber from another licensed firm and he was not successful in fixing it. It took Edwin a few minutes to come out of my bathroom smiling with the piece of plastic that was jamming the water-flow. Then he also diagnosed successfully the problem with my shower which came down to a faulty shower head.
I can say with good confidence that the service provided was not only extremely competent, but also aimed at helping the customer save money which is quite rare to find these days. Touchdown plumbing (and I'll be asking for Edwin) has earned its place among my Yelp collections. I will be recommending their services.

michael c.

4/26/2019

Richard and his team did a wonderful job excavating for our 1st bathroom disaster that we called them for the 2nd bathroom disaster. Short of the long, the bathroom AND main needed replacing. Every crew member was professional, courteous and punctual. It was a nightmare going thru it, but knowing a great team led by a strong owner made us feel better. Can't say enough about the organization. Thank you Rich and crew!

Aleisha G.

08/06/2018 12:00:00 SA

Highly recommend this company! They helped me to evaluate, select and install two toilets at my home. Rich and his team were so attentive to my needs and really educated me on ways to be proactive about maintaining and avoiding water disasters. The day they came to install my toilets I asked them to help me out cleaning 5 drains and they were great in accommodating these needs too. I now feel like my home is in the best shape that it can be. I truly appreciate their timeliness and help with all my concerns.

Dana N.

03/06/2018 12:00:00 SA

The photos say it all! I got my dream bathroom for a awesome price. I love it. It's a new jet tub with new tiles. The tub was a bit big but they made it work, magic hands. Will forever be their loyal customer. They finished everything in less than a week! Awesome team. I been using it now and it works and everything is great so far.

Marisa M.

11/16/2020

Rich arrived early in the morning and an hour later had our problem resolved for a fraction of what a national chain plumbing co. had quoted us for a repair. Rich was very honest & professional. Will definitely recommend TDP&D to all of our family & friends.

Tommy N.

01/12/2019 12:00:00 SA

We needed some emergency work done, called Touchdown at around 5pm, and Edwin was able to come in the next day. He was friendly , quick, and did an awesome job. We will definitely be calling them again for our future plumbing needs!

Christina G.

04/08/2020 12:00:00 SA

Rich and his associate were so kind and professional. I'm very grateful to them for fixing my stopped drain so speedily, especially during the covid outbreak. I hope they continue to stay safe and their customers appreciate the work they do

Danielle C.

7/27/2018

Rich is awesome! My husband and I were facing a huge plumbing problem that another company was trying to charge us an INSANE amount of money to fix ... I am so happy I found Touchdown Plumbing & Drains. Rich was professional, courteous and most of all ... honest. The other company was going to jackhammer our entire bathroom apart and charge us 3x's the price, Rich saved our bathroom floor - no jackhammering needed & solved our problem for a very reasonable price. Look no further, Rich is your plumbing guy.

Brenda W.

5/25/2018

Everything went great. He arrived and provided reasonable estimate of repairs with explanation of work to be done. He is very knowledgeable, honest and a pleasure to work with. I would highly recommend Touchdown Plumbing.

Critica L.

11/17/2018

Another 5 star review. Last thing you want especially on a Saturday afternoon is to get a call from a tenant telling you there's water leaking from the building. Our usual plumber doesn't work weekends, which left us scrambling for an available plumber. Luckily for us, there was Yelp and Rich from Touchdown Plumbing. He answered the phone immediately (!!!) and was at the property before we were. An hour and a reasonable invoice later, crisis averted and Saturday saved.

Thanks, Rich! We'll be sure to keep you in mind for all our future plumbing needs.

Ricardo F.

05/12/2020 12:00:00 SA

I called Touchdown Plumbing and set an appointment and they stated they be here at 5pm. Approximately 4:30 Edwin show up and start diagnosing the problem checking the water pressure the faucet, shower, and pretty much every water outlet. After assessing the problem he did a little tweeking of the valve here and there and wala! The problem is solved he even stayed a little bit longer to make sure the problem is fixed, and by the appointment time its done. Edwin is very professional and honest straight talk and mo sales pitch. I recommend this plumbing service. Where can you find a company that knock out the job before the appointment where else Touchdown Plumbing..,

Albert G.

09/11/2017 12:00:00 SA

Returned from a weekend trip to find I didn't have any hot water on my over 10 year old water heater. I was was referred to Touchdown Plumbing and given Rich's number, after speaking with Rich, I decided to replace the water heater. He provided a fair quote that included all labor, haul away of old tank, new tank, and additional work to bring everything up to code. He was very professional and friendly, and worked very quickly while still doing excellent work. They even cleaned up after themselves leaving nothing behind but a new functioning water heater and a satisfied customer.
If you want good quality work done quickly with great customer service, then I would recommend Touchdown Plumbing for all your plumbing needs. I never post reviews, but felt the need to do so for Touchdown Plumbing and Rich.

Cindy C.

2/17/2019

On a recent stormy day, a planter blew into the house bib on the wall of my house and I had to shut the water off to the house to stop the flow. I called Touchdown Plumbing, the phone was answered by a live person. He asked me to send photos of the damaged plumbing to be sure to bring the needed repair parts. The plumber arrived within 15 minutes and had the hose bib and valve replaced in 20 minutes. The replacement was a sturdier, more compact arrangement than the damaged plumbing. Very courteous, efficient plumber.

Tamara T.

1/27/2019

Rich and his team are thorough, honest, and responsive. He is quick to communicate and eager to explain his findings. They only do the work that is required, making their prices very competitive.

Paul T.

07/06/2019 12:00:00 SA

Good service and easy to deal with, super quick to respond to text messages. Will use them again if ever needed. So much better than dealing with the big box company's.

Fakabana B.

2/15/2020

The best plumbing company that I've ever dealt with. It was amazing how responsive Richard was from the time we reached out to him. He quickly came over the house to check out the hot water leak we had and the quote he provided was better than the previous 3 we received. He promptly got his team together and amazingly fixed the leak that was stressing us for the past weeks in no time. The quality of the work was outstanding. Reach out to Richard to be satisfied with your plumbing issues and score a great value as well;TOUCHDOWN!!!

Jay G.

11/13/2019

I have used this company for two big projects this year and have been very happy with the service I received both times. If you're looking for a professional, responsive, customer friendly plumbing provider, call these folks first!

Nia G.

7/14/2018

Our whole bathroom was flooded it ended up leaking onto our carpet. We called other plumbers but these guys were able to help us out ASAP on a weekend. They are really helpful and kind! Thank you guys so much for helping us out. We really recommend these guys!

Pete S.

4/29/2020

Had a toilet leaking and didn't feel like getting in to a home repair like this myself, so solicited estimates from a few area plumbers. Rich responded quickly with a good quote up front, and we made an appointment for the next morning. When their guy Edwin checked it out, we found that it would be be better and more cost efficient to replace instead of repair. No charge for the visit. I purchased everything, and Edwin came back a couple of days later. It was a pain since it was an older install being replaced, but he did a great job with a great attitude, and they stuck to the original quoted price. In the mean time, the other plumbing companies I reached out to responded with either no up front estimate, or a substantially higher quote. I would recommend these guys for any plumbing job you may have.

Brenda F.

4/28/2020

Calling a plumber is not top on my list of favorite things to do. We had a water leak and called Touchdown Plumbing. Edwin came and investigated, explained and showed us what he found, gave us a quote and repaired the leak. We called in the morning and he came mid day (whew!). He was thorough, and advised us that other pipes needed replacement but didn't pressure us to do any additional repair. He checked water pressure before he left, measured the drywall for us. He was pleasant, wore a mask (due to current recommendations). He cleaned up the area nicely. Thank you Rich and Edwin!

Lucas W.

12/08/2017 12:00:00 SA

Touchdown Plumbing earned a 5-star review after work completed yesterday. After kicking out another company because they wanted over $1,000 to pull a toilet and run a snake and replace, TD plumbing countered with a very competitive offer and was able to complete the work in 2 hours. The technician was a nice guy, cleaned up the work area when he was done, and they stuck to their quote. Very satisfied, and I will use them again in the future.

Gonzalo A.

3/26/2018

I text Rich and had someone at my house within the hour, the young guy was super cool and fixed the issue quickly. They coordinated and got payment from my landlord over the phone and took care of everything. Definitley saving their number.

Joel N.

2/20/2018

If you want a company that knows their stuff and can get the job done you better pick TP&D. I called Rich at TP&D Sunday 8:20am left a message not expecting a call until Monday. I got a call back in less than an hour. I explained my gas leak problem. Rich went thru the process of how he
would isolate the problem which was very thorough. He said I can be there Monday between 9 & 9:30 he beat me there. He pressure tested the gas line from meter to house then pressure tested the house. We agreed on the price to replace the gas line. He said his guys would show up on Wednesday 7:30am because it was raining . I showed up at 7am and his crew was already there,love it. Rich makes things happen no excuses no ifs,ands,or buts. I would definitely use TP&D again. And Rich is a top notch guy to work with.

Vanessa F.

11/20/2019

We had a plumbing emergency on an early Sunday morning, EVERYTHING was backing up into our shower !!! After 2 hours of my husband trying to fix the issue we realized we needed professional. We called TDP and they were there within the hour on a Sunday morning to fix our issue and at a great rate! Rich and his team at TDP have proven to be reliable, friendly, honest, and extremely knowledgeable. I would HIGHLY recommend them and do often to all family and friends.

Taylor A.

12/03/2017 12:00:00 SA

We had a wonderful experience working with Rich and his crew. Very friendly, professional and courteous! I needed someone to install gas pipe for my stove in a hurry. Rich came out right away, on a Sunday morning, to take a look at my project and give me a quote. His rates were reasonable and he communicated clearly throughout the project, even when they hit a few snags in the original plan with my old 50's built house. We were up and running with our new stove in a matter of a few hours. That's what I call a job well done!

Richard P.

02/10/2020 12:00:00 SA

I had a hot water slab leak at my residence for the 3rd time. The first one I fixed myself and realized it's best to leave it to the pros. This is where Rich & Touchdown Plumbing enter the picture. He correctly repaired the trouble both times by bypassing the defective sections. Unfortunately, slab leaks continue to happen if the pipes aren't relocated. His estimates beat most other offers. His team is very punctual. He worked all day last Sunday and didn't charge me premium rates. He does what he says. If he says he's going to call at 2:30 pm he will call exactly at that time. He stays up-to-date on the latest plumbing materials & technology by attending classes & seminars.

Art S.

11/18/2017

Touchdown was on time, fast, friendly and reasonable priced compared to others that I called. Highly recommend them!

Brett L.

1/17/2018

BEST customer service and PRICE! Spoke to Rich in the morning and had a tech out same afternoon with a 2 hour window, not 4 hours like most companies. Justin who arrived, was not only professional but was also very knowledgeable who also showed me a few things to keep in mind for potential future issues. I will definitely be using them again if needed and would HIGHLY recommend them to friends and family. Thanks again guys!

Scott N.

3/24/2018

He arrived a few hours after I called and was finished in less than a half hour. Our plumbing was backed up and the main line needed to be snaked.

KC S.

8/21/2018

Richard and Emilio are very helpful.
We contacted them on Saturday morning.
They responded very quickly and told me what to do.
(Since this was my first time to buy a faucet,
I had to ask them several questions before purchasing the right one.
They patiently answered my questions. Very helpful.
I highly recommend them.

Aziz H.

5/15/2019

My parents called me around 9:30 PM to tell me that both of their restrooms were clogged. The water would overflow on the downstairs toilet. This problem needed to get fixed asap because they wouldnt be able to use the restroom. I went on yelp to look for some plumbers. After a few phone calls I finally got a hold of Touchdown Plumbing and Drains. They were at my parents place literally in 15 minutes. Kenny was the technician. They took care of the problem and unclogged the line and everything was good. I am glad i found this company. I am saving their number and they will be my primary plumbers if i have any more issues. Thanks guys.

Victor W.

10/20/2017

Rich was great! Had a leak in the shower faucet, and he came out right away (less than 30 minutes) to assess the issue. Diagnosed the problem right away and had the leak fixed within the hour. Also gave recommendations on next steps if it was to happen again. All around a great experience and would recommend! Thank you Rich and Touchdown Plumbing!

Tim D.

7/15/2018

I wanted to move a toilet so that it wasn't right next to the shower's sliding door in our San Diego rental house. There was plenty of room to move the toilet away a few inches, but since the house was built 70 years ago on a concrete slab, moving the toilet drain even just a few inches was going to be a lot of work.

As always, I turned to Yelp and requested online quotes from four different highly recommended plumbers. Three of them politely refused the work. Rich, at Touchdown Plumbing & Drains, called and asked a few questions, then gave me a rough estimate over the phone. The estimate was less than I'd expected, so I asked him to come out and take a look, which he immediately did. On site, he checked everything out and confirmed his original estimate. We scheduled the work for first thing the next day.

The next morning, Jason arrived on time and jack hammered for at least four hours. The entire job ended up taking all day because a water supply line had been incorrectly run right next to the drain line when the house was originally built in 1948. And the slab was closer to 6 thick instead of the usual 4. Jason took it all in good stride and was able to overcome all issues beautifully.

I wanted to pay Jason before he left, so he called Rich to get the price. Here, I totally expected a major up-charge, given all the unforeseen issues, time and materials that cropped up. There was NO up-charge!

I also appreciated the little things, like making sure the toilet and toilet seat were aligned and installed straight. Other plumbers I've hired have actually argued with me when I showed them that their faucets were crooked coming out of the wall.

The guys at Touchdown Plumbing were professional, knowledgeable, affordable, and honest.

Irene V.

12/21/2017

This plumber was referred to us through a family member. We had an emergency. Our plumbing was backed up and we had family coming in from out of town. We had already had a service from another plumber who wanted to charge us an enormous amount to fix the problem and the work couldn't be done until three days later. So, that wasn't going to happen. Until we called TouchDown Plumbing. They came out the night we called and fixed everything. I would highly recommend them. Professional reliable and affordable. Thank You soo much. TDP

Eric L.

12/20/2017

Contacted Touchdown plumbing to bake me out of a self installation of a tankless water heater. Showed up on time with everything to do the job properly. Did a wonderful job and for a great price. Would definitely recommend them to anybody with plumbing needs.

Arleen E.

12/09/2017 12:00:00 SA

Rich was responsive, prompt, friendly and knowledgeable. He answered when I called and came out within the hour on a Saturday. He did not price gouge and was fair. Highly recommend TDP and will to all our neighbors. Thank you, Rich!

Mary G.

5/22/2018

After receiving a price quote of $4,750.00 from another plumbing company to dig up my driveway pipes with no guarantee of resolution as he had never seen this before I contacted Rich. His helpful and informative demeanor calmed me immediately.
They came out with their camera and agreed with the original assessment. Concrete and tile grout had made its way into the drains and hardened.
His quote was much more reasonable and I was comfortable from reading his yelp reviews.
He and his crew dug the concrete and worked diligently to clear the hardened debris for several hours. He was discouraged that the hydro jet was not making the progress he expected after several hours of work. Concerned that I might have to pay for the hydro jet time and have the process fail he suggested we could just skip ahead and remove the 10 feet of pipe and replace it ensure success.
He wanted to do the best and right thing. I asked for an estimate for the additional work. When he returned to the phone he declined the quote and decided to try different equipment and work on it one more hour before giving up. They were successful and cleared the drains of everything!
He sincerely wanted to correct the issue fairly! He was not trying to make money he was working hard for our best interest. I would highly recommend him as a knowledgeable, honest and capable contractor!
With much gratitude!

Matt B.

11/09/2019 12:00:00 SA

We were happy to receive top notch service from TPD. Rich was fair, honest, and transparent during the assessment, and Emilio and Justin were efficient, tidy, and friendly when they replaced our water lines. They managed to minimize the impact on our property and finish early, while keeping precisely to the plan with no cost inflation. We will call TPD again.

Jason P.

9/29/2016

The very first time I called Richard was when my main water line was clogged up. I had to call around for a few times because everyone kept saying that they needed to run a camera down the main pipe to see what was causing the stoppage. They were quoting hundreds just to use the camera equipment. Richard was the only one that came over to give me a free estimate and was honest and upfront with me from the beginning. He showed me exactly what the problem was and saved me hundreds of dollars over everyone else. Ever since then he earned my trust and became my 'plumber for life'!!! I even referred him to my realtors that I work with and they only use him exclusively because he's fast, honest, reliable, and always the best price! If you ever need a plumber anywhere in San Diego call Richard at Touchdown Plumbing and he'll take good care of you!

Patrick M.

2/14/2018

We were having a new tile shower put in and the tiler told us we need to have a plumber out before the hot mop. We needed the work done ASAP and Rich (great guy and family man) came out first thing the next day on time, had a great quote and got the work done same day! Made our lives easy and was really easy to work with. Will he calling touchdown for all my future plumbing needs!

Charlotte P.

09/04/2016 12:00:00 SA

i just had Touchdown Plumbing fix my laundry room drain and Rich Colmmenero did a marvelous job and on a holiday weekend. Thank you Rich.

charlie p

Joan M.

06/04/2016 12:00:00 SA

TDP is the best!!! I had a faucet that wouldn't stop running and these guys made the time to come out and nip it in the bud the same day I called. Rich said we'll squeeze you in and kept me updated as to when Jorge would get to my house. Jorge God Bless him came out after a difficult job and near dark (making him late for dinner with his family) and got right on fixing the problem. Thank You Rich and Jorge for helping a girl out in a pinch. I appreciate you more then words can say!!! You both rock in my book and I will be sure to refer you to friends and family. It was a great experience working those who know the true meaning of customer service!!!

Vicki S.

06/08/2019 12:00:00 SA

Touchdown plumbing was at the house quickly and exposed the problem. They we're up front with extra costs due to drain deterioration and cleaned up after they we're finished. Would recommend this company.

Michael M.

7/20/2016

A friend of mine is raving about the service she received from Rich. Not that I'm looking for problems but it sure is nice to know I have someone reliable to go to, when I do.

Erik S.

03/02/2019 12:00:00 SA

Great service by Edwin. Very fast response on a Saturday, professional work and very friendly. Would recommend and use again.

Krista C.

5/14/2019

Quick and responsive! Got the job done! Very reasonable price. Very impressed. Definite recommend!

Kathy S.

05/06/2019 12:00:00 SA

Called them yesterday (Sunday 5/4) at about 1:15 p.m. with a leaking garbage disposal under my sink. They were out to my house within 30 minutes and fixed it. Talk about fast service!!!!!

brian c.

5/28/2018

Got a leak in a copper pipe beside the water heater and had to shut off the water to the house on Sunday night. I sent an email on Memorial day morning around 730am to Touchdown. They responded with a phone call almost immediately - very impressive response. They were very transparent about pricing, emergency calls cost more, but with 2 kids I wanted the water ASAP. Within an hour they were working on the pipes and were able to fix the problem within 3 hours of me sending the email. Great service.

Jim G.

09/03/2018 12:00:00 SA

Rich and Touchdown Plumbing have been to my new house several times in the past 3 months to fix hot water heater leaks, install drain for washing machine, fix Outside faucets and two water leaks in the irrigation system. They are always professional, on time and do a great job. My phenomenal realtor Patty Contreras uses Rich for all her homes and she referred him to me and I appreciate the great work his team does.

Nicholas H.

7/26/2018

My Fiancé and I went through the ringer recently and we were left pretty pessimistic about our plumbing issues in our new house. Rich and his amazing crew leapt into action. We called on a Thursday, on Friday Rich did a walkthrough. Wednesday the work started and Friday it was finished. The previous estimate to complete the work was over a week. From top to bottom they are polite, professional, and outstanding individuals.

Mark K.

01/01/2019 12:00:00 SA

We needed a drain cleaned at our business on a Sunday morning (of course not during regular business hours) and were incredibly pleased with the response time, professionalism and reasonableness of Touchdown Plumbing!!! Tim texted his arrival time, was right on time and was very professional!! He explained everything he was doing, offered preventive tips and cleaned everything up when finished!! We will definitely be using them again, if necessary, in the future!!

Andy F.

12/29/2016

Lakeside American little league had a water leak and needed a plumber right away to get our water turned back on. I called around and couldn't get anyone out right away just to help to see what we need and what it would cost till I found Rich and touchdown plumbing. He came out right away and told me what needed to be done. With Rich knowing we are a self funded little league where we have to pay for all the services he had told me not to worry because touchdown plumbing will give back to our community and the kids. He said it wasn't for him it was for the kids and our future. Just know that touchdown plumbing is highly recommended from lakeside American little league and we are going to hang touchdown plumbing banners proudly at our field! Thank you touchdown plumbing for your generosity!

Phil o.

10/16/2018

After working an issue with 2 other Plumbers, Rick and his team were able to identify the problem and provide a cost effective solution to my clog. ...and these guys had to work hard at it too. Since that first projectiI've called them in for everything from minor under sink clogs to major kitchen work. They have always been on time, helpful and reasonable. I'll give them the biggest compliment... I trust them!

George L.

9/23/2017

Had an emergency because I tried to change out the faucet in the backyard myself and of course I twisted and broke the pipe. Called several plumbers and Rich was the only one who answered the phone Saturday afternoon. Was so glad he could come out right away. All in all Rich was fantastic and efficient. His price was also more than reasonable. I was very very happy w his service. Will contact him again for bathroom remodeling in the future. (Apparently he does that as well)

Yuan Y.

2/18/2018

Recently used their service for a water heater replacement job. Rich was very patience and responsive to answer questions and gave a very competitive quote for the job. Justin came on time with the new water heater picked up. He is a great guy to work with, got the job well done. When there was a minor issue during the installation, he came back to take care of it the next day. Definitely will use them again for future plumbing job.

Lindsay P.

9/18/2017

Touchdown Plumbing is fantastic. Rich is knowledgeable, professional and my hero! Our main line was clogged with 5ft of roots and was backing up into the house. We called Rich in a pinch and he was there the same afternoon. He gives education and options, which was really appreciated. He was always on time and was mindful of our schedules to not leave us without water usage before and after work. His price was very reasonable, especially considering the quality of his work. He also put our front yard back as he had found it after the job was done. I will never go with another plumber after finding Rich!

YJ H.

12/28/2017

Touchdown responded quickly while other companies were on weekend/Christmas break. Showed up early Saturday morning and solved our kitchen sink backing up.

Adam M.

12/10/2017 12:00:00 SA

Had a main line back up and called Touchdown Saturday evening. Scheduled an appointment with Rich for the following morning (Sunday) at 7AM. He showed up on time, snaked the drain (fixed the problem), and gave some great advice as well. Total cost was $94, which is pretty reasonable for a snake job. I've hired a few plumbers over the years and I appreciated that Rich not only gave a great price, but was also very prompt (on a Sunday, no less), friendly, and knowledgeable. Definitely a positive experience all-around.

Kristie K.

2/23/2018

These guys are awesome! I called in the morning with a time sensitive situation and they had a technician at our house in under an hour. The technician was very friendly and professional. He took care of our issue and schedule a time to come back the following day to fix the rest of the damage. TP&D even reccommended someone to take care of our water damage. All-in-all, amazing customer service! Thanks so much!

Sara G.

12/28/2017

Rich did a fantastic job fixing our shower drain. The clog was massive and he had it conquered in under 20 minutes. He was on time, had all the necessary tools to get the job done, and was personable to boot. You can't beat his prices, either! I will call him again for plumbing and remodeling needs!

Jon P.

11/13/2017

Had a leak under my house rich came out real fast stoped the leak and gave us a quote right away, the next day he came back with some help got the job done in a timely. Will recommend him to other!

Heather D.

5/25/2017

Called Rich again last week and he arrived within 15 minutes, Took care of the initial problem but found another problem which could be catastrophic in a condo. Rich fixed everything at a fair price. I will call Rich for any plumbing need. Awesome service!!

Kristi M.

3/29/2016

Called a week ago for a quote they were able to get me in and accommodate my timeline. They did a fabulous job, very clean, on time and efficient.

Melissa M.

8/19/2016

Touchdown Plumbing & Drains is great! Rich came out the day after our hot water heater started to leak. The next day his crew was at my house at 9:00 a.m. with a new water heater and all of the necessary parts to replace it. While they were there we asked about moving our washing machine and dryer and they were able to do it the very same day. The service was great, the price was reasonable and the work was done right. They even thoroughly cleaned up when they were done. I highly recommend Rich and his team!