Jason K.

3/16/2023

Great team, great work. After getting a few quotes from several plumbers, went with Mike and his team. They gave me 2 repair options, I ended up going with a full replacement which they completed in about an hour.

Would totally use them again!

ASHLEY B.

03/04/2023 12:00:00 SA

Quick genuine reply to a quote. Took the time to go over the project details and photos and gave a fair quote. They arrived on time and introduced themselves and again went over game plan and final details before starting on job which I appreciated. They took the time to check some safety items first and found a very important issue with our homes water pressure and they were able to add this to same days work at an agreeable price.
Crew placed drop cloths on the pathway needed from front door to project site, cleaned up everything and worked well together. I have plans to have them come out for the next project in near future and would highly recommend.

**Work done: shower valve replacement and extension, shower head extension, new copper pipes, water pressure regulator and port ball valve
Respectful Crew: Mike, Soulath and John**

Susan M.

01/02/2023 12:00:00 SA

I cannot leave enough stars for Mike Carroll and his company! Not only did he respond extremely quickly and head over to see what the problem was, his employee was able to finish the complex job he was doing and get to my home to assist Mr. Carroll in replacing my water heater. All options were explained to me and, once I made my decision on how I wanted to proceed, Mr. Carroll acquired the water heater and he and Soulath (his employee) spent the remainder of the day installing the water heater.

I am delighted with the job they did and have zero reservations about recommending Carroll Plumbing to everyone - great price, excellent communication, and final cleanup all exceeded my expectations.

Chris L.

4/30/2023

I called Carroll plumbing to install a Moen Flo automatic water shut off. I received quotes from multiple plumbers in the area
Carroll plumbing's estimate was competitively priced, and they were experienced with the installation, unlike other plumbers. Mike was easy to communicate with and schedule an appointment. The plumber that responded was prompt, friendly, and professional. I'll use Carroll plumbing again in the future.

Bonnie G.

2/26/2023

Mike Carroll and Caroll Plumbing is the best! Above and beyond customer service, knowledgeable, reliable and efficient. I had a sudden leak in the upstairs bathroom due to a broken hot water right angle stop and Mike calmly walked me through what further to do to minimize water damage to my home, including shutting off the main water valve in the garage, turning on all downstairs faucets, and how to do a proper dry-out. Soulath and John came out to do the repair/replacement and we chose to make the same upgrades to another bathroom and laundry room. They were friendly, professional and knew what they were doing. I appreciated them taking diligent care to keep my house as clean as possible and didn't leave any messes behind. Hopefully I won't need any plumbing services anytime soon but if I do, I definitely know who to call.

Marcus F.

11/09/2022 12:00:00 SA

It's tough finding an honest plumber these days. Carroll plumbing from the initial call to the final cleanup exceeded expectations.

Example of fair pricing at Carroll: A few years ago I was quoted a price of $750 by California Pacific plumbing to replace a bad water pressure regulator. I knew the guy was trying to rip me off so I said no. Yesterday, Carroll quoted me $400 for the same repair so had them do it.. There are bad plumbers out there but I can vouch that the prices at Carroll are fair.

- Solid workmanship
- They charge an additional 3% for credit card.

Teresa P.

03/01/2023 12:00:00 SA

Mike was very responsive from the get go. He asked for pictures and description of the issue and provided us a quote right away. We reached out to a few other plumbers in the area and Carroll Plumbing's pricing was most competitive and quality of work was great. The technicians came over at the agreed time and explained to us from start to finish what the plan was. They were able to complete the job the same day and customer service was superior. Highly recommend.

Jerald R.

04/12/2023 12:00:00 SA

Jerry R
Carroll plumbing really is the best! They are our go to plumbing company. You can absolutely count on a quick response, honest estimate, timely work, and excellent service. We have used them several times, and they just replaced our water heater. Mike and his team are easy to work with and meticulous in their work. We recommend them highly without any reservation.

Steven W.

05/03/2023 12:00:00 SA

The responding plumber was polite and efficient. He fixed the leaking drain pipe and also found that my water pressure regulator had gone bad and replaced it. I would definitely recommend Carroll Plumbing.

David O.

05/03/2023 12:00:00 SA

Outstanding response time! Called at 7:30 AM. They arrived at 8 AM! Their charge of $120 was unbelievably reasonable! Other two companies wanted $180 and would be here this afternoon! We're putting Carroll Plumbing on speed dial! Mr Carroll very easy to talk to. Thanks Carroll Plumbing!

cheri F.

08/04/2022 12:00:00 SA

I can't say enough about Mike Carroll Plumbing. We recently had a slab leak and Mike was referred to us by a local realtor. (Plus he had installed our hot water heater a couple years ago so we had planned on calling him anyway.)
Well, MIke was out, right away, to check things out and to call a slab leak detection company for us. They were both out to us by the same afternoon and on the job.
Sadly, we did have a leak but Mike and his guys were able to take care of it for us and were done by the next day. They made a difficult situation so much easier with their expertise and professionalism. Plus they gave us options on how to handle the situation. I would definitely hire them again and would highly recommend them to everyone.

Patrice L.

11/10/2022 12:00:00 SA

Although I never ended up using them --they get 5 stars.
For the fast call back and talking to me about the plumbing issue he was very helpful/polite/ and very knowledgeable.

The reason I never used them was not a reflecting on them at all.
My husband was able to address the problem and correct issue.

G J S.

9/15/2022

I needed some work done. I have 5 angle stops that needed to be replaced as part of the work I wanted done. The technician said that he needed to solder additional pipe once the old angle stop was cut. He said that's the right way to do it & that's how we do it. I asked how long it would take for each angle stop, he said 45 minutes. At 45 minutes per angle stop that's a cost of $525 for just the angle stops. I responded to him how come I've had at least a dozen angle stops replaced previously & no one plumber said they needed to solder extra pipe. He called Mike & said they won't do the job without doing the angle stops their way. I don't know how they're getting these high reviews? Perhaps me providing the parts wasn't profitable enough for Mike? I feel that I've just been to the Dentist. Thanks, but no thanks...

Joseph B.

1/26/2023

I can't recommend Mike and his team enough. I recently purchased a home from the 70s and was gifted with a pin-hole leak in a downstairs pipe. After locating the hole, attempting to fix it myself, and making matters worse I finally threw in the towel and called Mike. Mike was able to send Jevat out within 30 minutes. Jevat was quick and efficient, making multiple fixes, diagnosing a broken pressure reducer, and swapping a new reducer in at a reduced price (my line pressure was at 100 psi, well beyond the 75 psi cap of the valve had it not been malfunctioning). The new reducer should help extend the lifespan of my old system. I was also given a fair quote to replace my water heater (well over 20 years old) and some additional pipework, so once I save up I plan to have them come back out for a new install.

Mike and Jevat saved my hide and didn't take the shirt off my back (which they could have). Definitely recommend them if you're in need.

Long N.

07/11/2022 12:00:00 SA

I had a leaky spigot/faucet and called Carroll Plumbing. They were quick to respond and were able to come out the same day.

The technician John was great. Very professional, courteous, and explained the process. Overall, he did a great job with the repair. He arrived at 12:02pm and finished at 2:27pm. When I asked how much the total was for 2.5 hours of labor, he said he would have to call the owner to get the price. After waiting for an additional 20 mins, I get the bill and it's for 2.75 hours. I'm not sure if this is the way labor costs are normally calculated in the plumbing business but I feel it's not fair as labor costs should be based on actual # of professional labor hours. Just my two cents.

Spencer G.

7/13/2022

LOOK NO FURTHER - CARROLL PLUMBING IS THE BEST! Honest, quick, fair and no BS!

Mike was responsive same day. He quoted me a price for only what I needed vs. Pacific Drain & Plumbing who tried to dupe me into paying $9,000-$11,000 on critical plumbing work under the master bathroom. Other plumbers work on commission and this has made navigating the contracting industry and finding honest work very hard.

As a property manager, I only wish I had met Mike Carroll and his team 10 years ago!!!!

Linda H.

02/02/2023 12:00:00 SA

Responded so quickly! Solved my plumbing issues and answered all my questions! Thanks for the information it was awesome. Will be using again in the future.
Thank you Thank you Thank you

Eric G.

12/21/2022

The valve to the water line on washer was leaking so called Carroll plumping and Mike the owner picked up and had Soultath his plumber over the same day. Soultath was very polite and respectful and did the job in quick and effective way. I also had them check the water pressure valve to the house he showed me on the pressure gauge that it was as I suspected bad. Had him back out first thing this morning to replace it. If you need great work at a fair price don't hesitate to give them a call. Thanks Mike and Soultath, if I have any future plumbing needs I know where to go!

Laura J.

12/27/2022

Great experience! Jervat came out same day and fixed our leaky sink and he was so friendly and knowledgeable. The price was very reasonable too. I understand why this company has so many 5-star reviews. Excellent service.

Jen A.

1/18/2023

Mike Carroll reached out to me after my review and said he was interested in making things right. He agreed to pay the cost of a replacement countertop and the corresponding labor in full (including demo for the old countertop, installation of the new countertop, any needed drywall work, etc.), gave me a couple of names for people who might be able to do the job (but gave me no pressure to choose them), and came over with a check to start things off on the right foot so that I won't be out money in the meantime while we wait to see how much the total job will cost. He said if it goes over this amount, he'll be happy to pay it to make me whole again. He even offered to reinstall my old sink, after we determine when repairs will be made, so that we are not without a working sink basin upstairs for additional weeks in the meantime. I have to say I'm pretty shocked by his integrity and true interest in making things as right as they can be at this point (as no one has a time machine). Mike has restored my faith in him and his company, and I'm able to breathe easier today because of his actions thus far to right this situation.

Trina L.

9/30/2022

Called on a Monday morning to see about having the flange repaired on our toilet. Mike Carroll answered, was very friendly and respectful, and had someone out that afternoon. Juvat was our plumber and he was just as friendly and respectful. He showed me everything that was wrong, suggested some repairs and was honest in telling me other parts did not need replacing. He treated me with respect, did a fantastic job and cleaned up after he was finished. I am incredibly pleased with the entire experience! I would highly recommend this company and if plumbing is needed in our home again, they'll be the first people I call.

Ivan C.

2/17/2022

We contacted Mike to perform the anual backflow test; he arrived right on time and started right away the test. He is super nice and easy to talk to; he took the time to explain me what the test was about and all the parameters required to pass, he is very professional.
I definitely recommend Mike for any plumbing needs.

Kary J.

10/17/2022

I sent an email Sunday evening to Carroll Plumbing asking them if they can fix a clogged kitchen drain. Mike Carroll contacted me first thing Monday morning and was able to send out a plumber to fix the sink the same morning. Great response and great service.

Carl D.

11/17/2022

On November 08 I awakened to the sound of a gurgling toilet, made the mistake of flushing it well it started to overflow. Thank goodness no one had used it, made a call to Mike Carroll and he had Randy out in no time. Within 20 minutes he was finished unclogging the issue running a power snake through the outside clean out line.

Don't hesitate to call Mike with your plumbing issues he will have it handled in short order and at a fair price.

Janet R.

11/16/2022

Absolutely fabulous service. Technician came next day. Fixed the plumbing problem, replaced parts that he already had in his truck. Took two hours. Cleaned everything up and solved two problems! You couldn't even tell I had the repair done!! I will always use Carroll Plumbing for all my plumbing issues. Call them!

M R.

09/02/2022 12:00:00 SA

Top notch!!

Mike and his crew do a great job, their timely and very professional. Best plumbers in Escondido hands down. Will walkways use for my plumbing needs.

-Matt

Salman S.

12/19/2022

Needed two ancient toilets in my house replaced as they were running continuously. Found Carroll plumbing on yelp and communicated with Mike who recommended exactly what toilet to pick up so his crew could install them. Excellent communication over yelp and phone. Two guys showed up as promised and spent a good deal of time properly installing the toilets and fixing adjacent plumbing issues the original owners had messed up. Highly recommended.

Steve R.

6/25/2022

Mike at Carol will always get my local business. They didn't get the job I needed because I was looking for something special. But Mine was the one that helped me find the company i needed. Unbelievable, Great people that helped me even when I wasn't using them!

Medic M.

7/27/2022

Outstanding service and price. John arrived on time and proceeded to do exactly what was discussed. He was professional, knowledgeable, and very well organized. Will definitely go with Carroll Plumbing from here on.

Justin F.

12/10/2021 12:00:00 SA

Our toilet started leaking water out the base, and I knew that wax ring seal was shot. They came out and fixed it quickly. They replaced the bolts and the supply line too, and even put some sealant around the bottom. Additionally they shimmed the toilet to keep it from rocking and breaking another wax ring.

Dennis C.

9/20/2021

Called Carrol Plumbing to resolve a water pressure issue. Mike came out, assessed the situation, and offered a solution with would protect both my home and my irrigation system as well as being the most cost effective. After locating the main water input pipe, his plumbers installed new pipe, pressure valve, ball valve and water spigot as agreed, and everything was cleaned up afterward. I was very happy with the whole process, and recommend them highly!

Hazel D.

9/14/2022

Having moved to a new place- I needed to contact a plumber and after reading the numerous reviews about Carroll Plumbing- I decided to call them. The owner Mike immediately sent one of his technicians to come over and help me. The whole experience is A+!!! If you need a plumber - please call Carroll Plumbing and you won't be disappointed. Great communication throughout and Mike is just the best!

Ryann S.

4/13/2022

I called Carroll Plumbing this morning. Within 30 minutes they were at my door and 15 minutes later leaving, problem fixed. We have hot water again! Thank you for the quick response and quick fix. Highly recommend! - Thank you!!

Brandon Y.

6/23/2021

Mike from Carroll Plumbing was absolutely incredible!

He was honest, punctual, knowledgeable, professional and also very friendly and warm. He personally called and reached out to me to talk to me about the specifics of the project I wanted to get done. He explained everything to me thoroughly and helped me finish my project promptly.

I wouldn't hesitate to use him again for ALL my future plumbing needs.

I highly recommend him to anyone that needs plumbing work done.

Chaitanya B.

8/14/2022

Honest guy who didn't take money . Just responded back and suggested me an easy fix . He could have easily tricked me into taking his service but chose the path of honesty . Saved me $200.

Brian T.

9/14/2020

Had to write this review as soon as I could. Definitely the best service I've had in.. forever! Mike is a great guy and delivered on all fronts. From the initial request through texts on the rough ballpark cost of the fix to the copy of the invoice, you can tell he appreciated every customer. Mike even showed me some tips on soldering, something I always wanted to learn! Also had suggestions on what to look out for in the future and how to fix those as well.

Great work, extremely reasonable pricing, and professional through and through. Thanks Mike!

Johnathan K.

03/12/2021 12:00:00 SA

They did a really great job with a recent job I contacted them for. They replaced a very old circa early 90s water heater of mine that was on its last legs. The new unit looks great and the area was brought up to standard within the quoted price which was unexpected and a nice surprise (I figured some of the extra pipe work would have been an additional cost). There was an extra level of care in their workmanship that I really appreciated considering I was just another random job in the day.

Thanks again and I will continue considering Carroll Plumbing as a first choice when it comes to working on my personal property. Especially since they are better at soldering than I am....

Marshall F.

08/04/2022 12:00:00 SA

We had a hidden water leak behind a glass shower. Mike methodically diagnosed the problem, explaining everything as he proceeded. He was extremely careful and professional. The repair was perfect and the cost was reasonable. I would give Mike and his associate Soulath my highest rating.

Willa M.

08/03/2022 12:00:00 SA

Carroll Plumbing.....these guys get a 5 star rating. Prompt service....excellent suggestions on how to economically repair the leaking hot water pipe in the kitchen. Very professional. Can't say enough about Mike Carroll and his crew.

Mallorie N.

02/09/2021 12:00:00 SA

I meant to leave a review months ago and I got all covid-y and forgot to. But I didn't forget the service I got! Jevat came and rescued our new place (rental) from getting flooded. He showed me the leaks and why the plumbing went wrong, mentioned a few things he was worried about after looking at the pipes and even went downstairs to check out our water heater and teach me a little about it, if/when I should get it looked at, etc. I ended up showing him a bunch of other stuff we thought was kinda odd and he explained those things and more stuff to look out for in the near future.. no upselling or pushing extra services, just making sure our place would make it through the rest of our lease lol he might have been a Lakers fan but he didn't mind bs'ing with me on some basketball for the while he was there. Didn't forget the social distancing and covid regulations and I felt safe and clean the whole time.

These were the second plumbers trying to fix the sink, the first ones really didn't do much and the leak (flow!) opened back up in less than a month. Now, more than 6mo in and no problems with the sink again! If they're around when we buy our own house and we need help, we'll definitely know where to go.

Kathy H.

11/07/2021 12:00:00 SA

We had a great experience with Jevat. He was friendly, honest and worked hard to fix our tub spouts and shower knob. We were satisfied with the work done. I would recommend him to anyone looking for a plumber.

Jennifer F.

9/17/2021

We had called Mike a while back due to low water pressure in our shower. Mike walked us through fixing it over the phone.

Ran M.

05/03/2021 12:00:00 SA

A great plumbing company. Mike provided excellent advice & diagnosis over the phone, and referred to a good leak detection expert. After confirmation of the diagnosis, Mike explained what they plan to do. Mike and his crew arrived on time, came up with the best possible solution to the issue, considering the circumstances. The work was done quickly and professionally, with great and courteous communication. I told Mike - you're our plumber now.
I look forward to working with Mike and crew from Carroll Plumbing in the future, and I reccomend you give this business a try.

Michael B.

4/22/2021

Had a leak on the side of my house and Mike walked me through isolating where the issue was coming from over the phone. Had never spoken previously but Mike spent a significant time with me regardless of not being a previous client.
Truly appreciate the effort Mike put into helping me get one step closer to getting the issue resolved. If this is level of care I could expect with Carroll Plumbing then I will definitely use them for the appropriate job.
Thanks again!

Norinne J.

6/24/2021

Excellent workmanship and competency performed by journeyman plumber Jevat to correct prior poor plumbing repairs in my old home. White Glove customer service from Jvat and Mike Carol. very kind people I will absolutely use them again

Noinne J.

2/23/2020

Exceptional exceptional exceptional vastly exceeded my expectations.

Despite being a Sunday Mike took the time to respond to my text inquiry he was engaged competent and I really appreciated him addressing my issue.

Technician Jevat Arrived at 8 AM Monday morning highly competent problem solver with exceptional customer service. he did an exceptional job repairing my washing machine valves.

What a breath of fresh air that in this age of automation Carroll plumbing has not lost exceptional customer service and quality skill set

Anida M.

10/01/2020 12:00:00 SA

Mike was soooo friendly and helpful! I had put out some feelers on Sunday night for a garbage disposal leak for my tenants and got a message from Carroll Plumbing first thing in the morning! Mike was able to send someone out in the next couple of hours and kept us in the loop throughout the whole process. Their prices were reasonable and they quickly resolved my tenants' issue!

Brandon S.

1/27/2021

I am absolutely impressed by the service I got from Carroll Plumbing. I recently bought a house with a old water heater installed haphazardly and some water damaged subfloor in the upstairs bathroom. Mike helped me diagnose the problem upstairs over the phone. Jevat came in person and ran some tests and gave it the final blessing in person. Jevat also installed a new water heater at lightning speed and hooked me up with some great advice. Jevat went over and above installing everything I needed a catch tray, a dirt trap on the gas line, an expansion tank, all new hoses etc.

I definitely found my new plumbing service for the future when problem with my new house crop up. Cant thank Mike and Jevat enough for their friendly demeanor and for going over and above to help get my problems sorted out.

Julie C.

8/21/2020

I had a different company at my house beforehand looking at my drains and pipes for my sink but they mentioned that I should call someone else for the pipes. Ok sure, why not. Upon digging through Yelp, a couple of companies didn't even bother returning my calls (or just didn't even pick up, just rang and rang and...). Mike called me back within 20 minutes of me leaving a voicemail and he was able to send John out to my house the very next morning. John was wearing a mask and was friendly and efficient in figuring out what was going on with my leaky pipes under my bathroom sinks. He was done within 2 hours and I couldn't be happier with the quality of his work. John also checked our house water pressure for free just because he wanted to make sure that we wouldn't have any further issues down the line. What a guy! Would definitely recommend Carroll Plumbing!

Gabe S.

5/17/2021

Came across Carroll Plumbing online after finding out I needed to have a pressure reducing valve replaced. Spoke with Mike over the phone and he was very helpful and spent time to understand the problem. He sent out a technician for a quote. John showed up and again spent time to talk through the problem and also provided a quote on the spot for the work. John also suggested and offered some additional changes to improve accessibility and convenience. Their quote was very competitive!

John returned for the install and was again very thorough and professional. We ended up deciding to make a few small additions to the project. John provided a price for the addition and Carroll Plumbing was able to accommodate these changes with ease. Invoice was right on with the estimate plus the additions. No hidden fees or charges.

Will keep Carroll Plumbing in my phone for future work and will recommend to others.

Mehran M.

6/16/2021

I called Mike for repair of a leak that I had under the concrete slab on my driveway. The job was difficult, required cutting + jackhammer the concret & digging a 4-ft deep ditch to find the leak and perform repairs. They did an extremely good job, with excellent results. I was extremely pleased. Mike addressed all my questions and did everything I had requested, and more to perfection. I could not have asked for anything more. I would not hesitate to call him again for plumbing needs if needed in the future. Thank you.

Katie W.

03/02/2022 12:00:00 SA

Mike was great, he even tried to help me fix it over the phone without having someone to come out. In the end I still scheduled an appointment and the guy they sent was great. Super helpful, super nice, explained the problem to me and fixed it all up really fast. Would definitely recommend this company!

WD J.

3/29/2021

Wanted water heater drained, anode (rod) in tank heater checked, slow leak in toilet fixed.

Got reply back asking more details, then another needing photographs of standard water heater and standard toilet before anything could be done. Huh?

Another plumber with one call came to fix without any difficulty and verified there was nothing at all unusual about my units.

Mark B.

11/27/2020

Thanks for ez scheduling and help w/ installing our new water heater and expansion chamber.
The old one was REAL old, was making very loud (and creepy) noises and we were worried that something would happen before we could replace it.
Would happily refer these guys as everything was clearly explained and they even saved me the cost of a toilet repair as I already had the part that was needed!
Will definitely call back if/when the need arises.

K. C.

11/01/2018 12:00:00 SA

Thankful for these guys! One of my toilets would not flush properly and it was getting progressively worse. Jevat and John came out to diagnose the problem the same day I. called. They initially used the auger and explained there might be some root growth in the way.
When they removed the toilet, their suspicion was confirmed. They removed 5+ feet of root growth!!! Holy moly. I just about keeled over! I couldn't believe my eyes.
They cleaned everything out, used salt to kill the roots and properly sealed everything to make sure the roots don't grow back. The toilet was reinstalled and everything works perfectly. The price was super reasonable. Thank you!

Natalie A.

10/12/2020 12:00:00 SA

The absolute best!!! I called three companies for a broken copper pipe outside that T's into my house and onto a hose bib. The hose bib side is the side that broke. One company didn't answer. Another company was able to come out right away, but was far above our price point. Mike said he was booked solid, but send him some pictures and he'll take a look. After viewing the pictures, he called back saying that it would be an easy fix and he could squeeze me in. The price he quoted me was about half of what the other company quoted me. He arrived within an hour. He was quick and courteous. He even let my two teenage boys watch him do the repair while explaining what he was doing, which they enjoyed immensely. When we find someone we can trust we stick with them. We will be sticking with Carroll Plumbing and recommending them to others! Thank you Mike!!!

John B.

3/23/2021

Mike came by for a straightforward back flow check. He was very friendly, efficient, and explained the process very clearly to me. Happy to have him back next year, and I'll be reaching out again if we have any plumbing needs before then!

Mister S.

7/30/2021

Carroll Plumbing sent a plumber up to the house today to fix a shower cartridge that was stuck in the ON position. With water flowing, I needed someone quickly. I haven't been at the house long, so I don't know the plumbing yet. The rep that came up was Jevat, he was very kind and knowledgeable. He had it fixed in about 15 minutes. He had his custom tools with him that made it a quick job. The cost was a little much, being a pre-set $250 to replace one cartridge, but I think that is just the way plumbing rates are these days. I will definitely use them again.

Jeremy W.

07/01/2021 12:00:00 SA

Had a pretty significant leak at my kitchen faucet that needed more than my (limited) DIY skills could handle. The previous homeowner cut some serious corners with the initial kitchen reno, which led to my problem. Mike was recommended by several neighbors, so I gave him a call.

Mike responded quickly, and had his tech., Jevat (who was wonderful), at the house in less than 24 hours. Problem solved and for a very reasonable price. I'll be calling Carroll Plumbing for all plumbing issues in the future. Highly recommend.

Madison D.

02/04/2021 12:00:00 SA

Mike and his team were great! Not only were they able to come out and assist us immediately with identifying a possible leak, they were timely and courteous. They both had masks on and went above and beyond for us! I would highly recommend using them and will definitely be keeping their information for any possible future plumbing issues!

Jenny S.

10/31/2019

Great experience! They were polite, on time, communicative, and straightforward.

After several bad experiences with other companies we've finally found a company we would use in the future! I called yesterday after another company was a no-show for a scheduled appointment. John was able to come out that PM, and returned today with parts to complete the job. He was courteous, removed his shoes when he entered our house, and described in detail what parts/labor needed to be completed to fix our leaking bathroom sink. Very happy with the service!

Woody M.

01/02/2021 12:00:00 SA

They could not help us but were courteous and professional in letting us know promptly and recommending another company.

Ed E.

02/08/2021 12:00:00 SA

Got a quick response from Mike. A phone consult was sufficient to solve the problem.

Mary S.

1/31/2021

This was our first time having a plumber come out and David was awesome! He was full of knowledge and explained everything he was doing. He was a true professional and if we ever need a plumber again we will be sure to call!

Mariana Paula G.

9/25/2020

Great service. Happy with the results! They managed to unclogg my toilet and they always kept me updated during the process.

B L.

5/28/2021

Working with Carroll Plumbing was the one bright spot during our kitchen remodel! They were always accommodating to our schedule, punctual, and super friendly. They went out of their way to work with my other contractors and advocated for us to make sure things were done correctly. They are highly professional and we would recommend them to anyone in the area. Their work is outstanding. Thank you Mike and Javet!

Matt R.

1/23/2021

Carroll plumbing is now our go-to. Don't need to call anyone else. They have installed our water pressure regulator and water heater. What I have loved about both installations is the price and integrity of this company. Both times their costs were reasonable. Our plumber, Jevat, went above and beyond, was professional and knowledgeable. Thanks Carroll plumbing.

Patrick O.

3/26/2021

We had a damaged shower valve from a previous plumber that tried to make a repair. Mike and John came out and quickly assessed the leaking shower valve. They gave me different options to resolve the issue. Mike and John removed the damaged valve and replaced with new. Mike showed me in detail the work performed. They leak tested and restored hot water to our shower. We are very happy with the repair. Great communication and craftsmanship, would highly recommend.

Nikhil L.

10/30/2020

Quick Response and Reasonable prices. The technician Jevat was knowledgeable and professional. He replaced water pressure regulator and a couple of angle stoppers for us. He also verified other sinks and faucets. Look forward to working with them in the future.

Misty E.

10/05/2021 12:00:00 SA

We needed three toilets replaced in a home we just purchased. I called yesterday and a plumber was at our door at 8:30 this morning ready to go. He worked so hard all day, and with such a pleasant attitude. The price was reasonable and the turnaround time better than expected. The technician took care to keep the house clean, mopping up any spills and sanitizing where needed. Will definitely keep their number handy for future jobs.

Stephanie C.

10/24/2020

Showed up on time and did a wonderful job for a reasonable price. Changed out my builder grade sink and everything is working beautifully.

Woody P.

7/30/2019

Outstanding job for a really fair price!

I have old pipes and my wife seems to challenge them and up to this point I have been able to clear all the blocks we have had. This one was just too much for my skills. They had a truck out quickly and he had everything working in no time.

Jerelyn S.

10/30/2020

Mike , owner of Carroll plumbing is GREAT!!
No matter my problem, he does everything he can to get someone to me as soon as he possibly can. Jevat is AMAZING . Both are top notch in their response time, professionalisms and
customer service!! A++++

Mark SARVER

Kayla F.

05/05/2020 12:00:00 SA

Helped figure out why our toilet was leaking. Mike was very professional over the phone and asked a lot of clarifying questions. First fix didn't solve the issue- promptly came back the next day to look for additional issues. Tried another solution- fixed the supply line. Solved that and hired them to fix a leaky bathtub. Always responsive- showed me the work along the way. During Covid- wore a mask the entire time in the house. Jevat- was reliable and clear. Would recommend.

J L.

5/15/2020

Mike Carroll of Carroll Plumbing called me back after I called the company to see if they had any appointments. He talked me through some questions I had over the phone, and was courteous and helpful in advising me about angle stops and hosing. He didn't rush the call and was responsive to give answers that I could understand. I plan on having Carroll Plumbing help with my future plumbing needs.

Jennifer K.

08/07/2020 12:00:00 SA

I noticed a very small leak from our toilet earlier this week. I reached out to Carroll Plumbing through Yelp for a quote due to their outstanding reviews and I was not disappointed. Mike reached out to me very quickly to let me know their next availability, and provided me with a number to reach him. He let me know immediately that there may be a need to change a valve, depending on the type we had, in addition to fixing the leak, but that we'd deal with that as it came.

John came out this morning and was professional, informative, and helpful. He was clear about what he was doing, and why. Overall we are very pleased with the service and price! We will definitely use Carroll Plumbing in the future.

Diane J.

07/10/2021 12:00:00 SA

Another plumbing issue. And Jaret from Mike Carroll's Plumbing company came to the rescue. I had had someone from a home warranty company (I've since cancelled) come out a couple of years ago for the same problem. Night and day difference. The workmanship/expertise exhibited by Jaret was extraordinary. And this is a very ethical company. Fair price, quality work, and ethics - what more do could I ask for? Thank you, Jaret and Mike!!

Greg A.

8/17/2020

Called Mike, Mike called me (super responsive and friendly), Javot showed up, Javot fixed the issue (super friendly, professional and knowledgeable). End of story. Done and done. I love these guys! Why go elsewhere when you find someone you trust. Thank you!

Juan Roman M.

03/10/2020 12:00:00 SA

Mike helped us with a natural gas line repair. He knows his stuff and was fair and honest. He was great in explaining the work that was required and helped track down parts we needed that were not available at any local suppliers - it turns out not all gas lines are the same! Mike and John performed their work efficiently and helped get us back up and running as quickly as possible.

Dave S.

7/29/2020

Professional, courteous, timely, and service-oriented. The plumber could have upsold us on a more expensive repair, but found an inexpensive solution that works perfectly. This is the second time we've used Carroll Plumbing, and we were completely satisfied both times. Will definitely recommend them, and will use them again.

Cassandra R.

4/18/2018

Extremely responsive and communicative team of professionals. Got exactly what I needed, when I needed it, at a very fair and competitive price. I worked with Mike and Max and have nothing but good things to say. I was made completely aware of what to expect and what was happening at each step. They made me feel totally comfortable and the whole transaction was completely painless.

Tim S.

11/13/2020

If you have any plumbing needs, scroll no further and call Mike Carroll! I've been dealing with a toilet that continues to get plugged. Mike sent John out (within two hours of my initial call) and he went to work. Initially we went the least invasive (ie least costly) route of snaking the drain, after which the toilet was working/flushing/draining again, with no evidence of plugging after multiple simulated plug tests. Before John left, he explained to me that debris can build up in a variety of ways, and that while it could potentially be a larger blockage around the flange underneath, ideally we wouldn't want to pull the toilet (added cost) if we could fix with a snake. So we rolled with that, but then a few days later we were unfortunately back to lethargic draining, so I called Mike and we strategized a bit and John came back out promptly the following day. He proceeded to pull the toilet, and what do you know, found some roots in and around the flange, and further down the line he ended up pulling out a 2 inch wide by 1 foot long tightly wound wad of roots! Needless to say, problem solved, and John also indicated that the reason this likely happened in the first place was a poorly set toiled that didn't sit flush on the tile, whereby minimal movement allowed for the wax seal to become compromised, allowing moisture to seep in under the slab, attracting the root growth. He remedied this with shimming up accordingly, and then a perfect bead of caulk to hide everything.

I realize this wasn't an earth shattering fix (no doubt there are more challenging plumbing problems the can arise!), but given my first experience with them was extremely positive and painless, and in reading all the other Yelp reviews, it's obvious these guys know what they are doing, are very professional/timely/communicative, and I have confidence that they can handle all my future plumbing needs!

Christopher F.

08/04/2020 12:00:00 SA

I had used other plumbing companies before and did not have the amazing experience that I had with Carroll Plumbing. Our toilet had broken its seal, and they were able to come out quickly on short notice, even an hour before their estimated time.

I will highly recommend Carroll Plumbing to all Escondidans or folks in North County.

John C.

03/02/2018 12:00:00 SA

Carroll Plumbing is the only one I will trust ... period! I had my hot water heater go out on us and I contacted a few outfits to give me a quote. My biggest problem is that I'm on the other side of the country trying to coordinate this replacement. One person gave me one price and was very vague about the work. Another gave me a very high price which was 2x the price of the first. And yet, there was one more who even said that they needed a permit from the city which would cost $x.xx. I don't know them and they didn't know me but, I could've probably replaced this thing myself if given the chance; suffice it to say I'm no amateur.

Mike called me back and stopped by the house a couple of days later. He gave me what I felt was a fair quote and we went with him. He was very thorough and detailed about the work and always communicated what needed to be done and what was happening. No muss, no fuss, no BS and he won't take you for a ride.

S B.

06/03/2020 12:00:00 SA

Wow Awesome! Honest - Prompt - Fair! Came out the same day, told me what the problem was at no charge. Turned out to be an easy fix at no cost! Thank you Mike!

Brian O.

5/16/2021

Mike and his team are seasoned pros. Our twenty five year old house needed new hose bibs, pressure regulator, water heater, bathroom tub drains and fixtures. All work was completed quickly and efficiently at a reasonable cost. Mike was quick to respond to a slab water leak and rerouted the hot water line through the second story. Mike very clearly explains your options and patiently answers your questions. My positive interactions and satisfaction with their work is the reason for the review. I prefer to deal with local small businesses whenever possible and feel comfortable wholeheartedly recommending Mike Carroll Plumbing.

Brad W.

12/11/2020 12:00:00 SA

Great company! Reached out to Mike this morning to have some hose bibs replaced and irrigation capped off. They came out just a few hours later and did great work and were extremely reasonable price-wise. Thanks for the quick and great work! Highly recommended!

Vince C.

4/30/2020

Great service and communications. Extremely please. Very professional and price was right. Will use again.

Roland B.

11/04/2019 12:00:00 SA

Year late review. Mike and his tech came to replace my 40 gallon water heater. They did a great job. They made water spill from the tank but they cleaned it up. I had a great experience with Mike. BTW no problems with my heater since then. Thank you guys.

Nate P.

6/29/2017

I contacted Carroll plumbing to fix a slab leak. Max was able to arrive the same day I called. He performed leak detection and was able to quickly diagnose the issue. Max was able to reroute our hot water pipes to fix the issue. He went above and beyond his duties for the reroute to fix another issue that was noted.

Mike was easy to contact and maintained great communication, which is lacking skill of many contractors these days! I would without a doubt recommend Carroll plumbing to anyone I know.

Susi H.

10/08/2019 12:00:00 SA

You can't go wrong with using Carroll Plumbing. We really liked Jevat...he was quick and thorough with his explanations. Only came in $20.00 above the quote. Fixed three things in our property. Seriously, use Carroll Plumbing for all your plumbing needs!!!

Jacob D.

12/27/2019

I've been helped by Carroll Plumbing 3 times, and each time has been a 5/5 experience. Mike on the phone is very helpful and makes it easy for you to explain what's going on. After explaining the problem and taking some photos, I got a call back within 5-10 minutes, with an estimate of what it would take to fix, and ETA of arrival. I've had both Jervat and Mike help me, and they've both been very friendly and helpful. They explained my options and have given general good tips regarding my home's plumbing. Would recommend to anyone.

Suzanne A.

11/12/2019 12:00:00 SA

Mike Carroll and his team are always responsive and professional!! Our home has benefited from their excellent work for over 10 years. Mike pays attention to the details and plans ahead to ensure the smoothest experience possible.
Highly recommend!!

Carlos F.

10/18/2019

So very nice. I called them today with an issue in my bathroom. They were promptly available and visited my house within a couple hours. Once there, Jervat was very thorough diagnosing the problem and the short and long term options to consider - I appreciated the experience he brought to the dilemma. We decided the best way to proceed and within an hour everything was fixed. Jervat was very helpful and knowledgeable. All the work was completed and the price was very fair. I highly recommend Carroll plumbing and I will use them again without hesitation.

Melissa W.

11/18/2017

Called at 8am, plumber arrived around noon same day. Jevat was wonderful. He really took the time to do the job right and explained everything. It even ended up being a little cheaper than I had thought. And you can tell he is a nice guy. My girl pug who is afraid of - or hates - everyone just loved him. That is enough of a recommendation for me.

John D.

10/26/2020

I highly recommend using Carroll Plumbing. I messaged them through Yelp last night, and the owner Mike messaged me back very shortly. He was able to have a plumber to my house by late morning today. Jevat showed up and was courteous and professional, and explained what he was doing as he went. Turned out to be a more intensive issue, so Mike came out as well and he was very also very helpful and professional. Very fair pricing too. Can't say enough good things about them.

Cassi M.

10/23/2019

Amazing! Jevet was awesome. Called mike and he had someone out the next day. Jevet went over and beyond to help get my faucet and tolet fixed. Thank you guys!

Alisa S.

10/22/2020

Great service. Easy to communicate with and very patient! Was able to get me on the schedule quickly and handled our issue as promised.

A L.

09/08/2020 12:00:00 SA

I had heard good reviews about them from an fb group. So when I needed some urgent help with the kitchen faucet, I gave them a call and they responded right away. Sent a plumber in the next few hours. He wore a mask during the work. Kept the work quick and neat. Because i just wanted a quick fix for the time being they did not even charge me to do that. Plan to call them when I need more plumbing work. Would definitely recommend them. Very professional and helpful.

Shelly B.

12/18/2020

We had an emergency pipe leak. Called and was told someone will be out within the hour. John arrived in less than one hour and promptly fixed our pipe. John did a very good job. We really appreciate the prompt response and the efficient repair of our pipe. I am sharing your info with our neighbors and passing the word. Thank you

Dave R.

12/04/2020 12:00:00 SA

Oh my gosh, Mike and his team were GREAT! We had an emergency and they came out after hours to help and were incredibly understanding and gracious. The also handled other work for us as well. Believe the high ratings they receive on here, they have earned it. We will never use another plumber!

Matt P.

02/08/2018 12:00:00 SA

I called the right place when I called Carroll plumbing. A couple of days after getting out of the hospital from a really bad motorcycle accident, my 17yr old water heater died. Being in a wheelchair really left me unable to do anything about it myself, having a family of 4, this was a fairly grave situation for us.

Mike was very understanding of my situation and made the administrative side of things extremely easy on me during my family's time of need, while Jevat's expert installation was a pleasure to watch. The quality of work and attention to detail are evident, I'm proud of my new water heater!

I'm very pleased about the entire experience and highly recommend the Carroll team.

texas a.

01/11/2019 12:00:00 SA

Great Work! Fast and efficient service. Good communication about what the problem was and how to fix it. I would recommend them anytime.

Dble T.

7/17/2019

What a find in a field of plumbers! I can't say enough about Javet who spent a LOT of time at my home fixing quite a few plumbing problems we encountered after our water main broke. Mike went beyond the call of duty a few weeks before when my wife heard pipes rattling in the attic and our shower and faucets started pulsing water instead of the normal stream and he delayed other jobs to bring his crew here to fix it. It's all a long story but this is a great plumbing outfit and if you are in need of plumbing services it would be a mistake not to make your first call here. You won't be disappointed!

Marianne N.

9/15/2018

I had an outside water pipe to my house break and needed help quickly. Mike called me back within an hour and said he could come out even though he had a full schedule. He and John repaired the pipe, adjusted the pressure and instructed me what to do to get my house water up and running. The repair was clean, solid and much better than the original fitting. It is apparent Mike takes pride in his work. I highly recommend his work and his company.

Roger S.

4/24/2021

So you are reading this because like me, before hiring Carroll Plumbing I was in awe of all the great reviews. Well, here's more proof that Mike Carroll is truly outstanding and caring. I recently moved into a new home and we had a shower valve break, it would not shut off...ugh, and it was leaking behind the shower wall. I was very concerned because the shower valve, trim and handle had no markings indicating the manufacturer and therefore it could be difficult to find the right replacement. I sent requests for quotes to numerous plumbers and Mike was the only one who confirmed that identifying the valve is crucial. He asked for pics and assured me if he couldn't identify it he had experts who could. Mike recognized valve and contacted suppliers to find it. I was anxious to get the repair done as we had shut off the house water main. Mike was at another job, but allowed me get the part in order to speed up the process. He even contacted the supplier to expect my arrival and have the correct parts ready. I texted Mike after getting the part and he called me and said he would gladly speak me through installing the new valve/cartridge, and thereby get our water back on ASAP. Sounded good to me, so he instructed me step by step very patiently and in less than 10 minutes the job was complete. That's it, I didn't have to pay anything to get the repair done, Mike helped me out of kindness.Truly a special caring individual with integrity and heart. I can't wait to have a plumbing problem so I can repay him for his generosity.

Jennifer G.

03/09/2020 12:00:00 SA

Leaking valve under sink! Called at 8 am and Jevat was at my house at 9! He made some other great recommendations for other plumbing issues in our home. Great knowledgeable service!

Kathy T.

6/25/2020

Quick response, next day service, reasonable pricing, and a great job. I would highly recommend Carroll Plumbing. I couldn't be happier with their service!

Christian A.

01/11/2019 12:00:00 SA

I called Carrol Plumbing and they were able to come the next day. I was very impressed on the quality of work and the fair price to do the repairs. I would recommend them to anyone looking for a honest professional plumber.

Jessica F.

05/12/2020 12:00:00 SA

Loved how quickly they were able to respond to fix our leaky sink. The owner was extremely nice and understanding.

Scott M.

4/15/2020

Our hot water heater went out on Wednesday afternoon . Mike responded and had John out Thursday morning . By the end of the day all the work was done , efficiently , timely and professionally @ the quoted rates . Not the first time I have used Mike and it wont be the last .

Jim T.

2/25/2019

Had a problem with my water heater, showed up on time. Fixed the problem and was gone in about 1 hour. Knew what do to, was polite and did not try to sell additional work that was not required. Very happy! Will
call again if I have any plumbing problems.

Micah B.

03/01/2018 12:00:00 SA

awesome service! very knowledgeable and skilled plumbers and they just know how to fix and do the job right. They are very transparent with their fees and charges and they don't force additional services on you if not necessary. They will recommend other plumbers if they can't service you right away, which shows just how much integrity they have with their work. Quality over quantity :) I highly recommend them for anyone looking for plumbing services in north county or San Diego.

Cindy L.

09/12/2018 12:00:00 SA

Great experience fixing our tub drain today! Javet explained everything really nicely as he had to troubleshoot all the possibilities. Highly recommend, super grateful!

Kevin J.

06/08/2017 12:00:00 SA

Carroll plumbing was prompt and great when it came to unclogging my pipes. Called at noon and Mr Carroll came by to assess the work to be done and sent Max out at 230. They were very honest and even made suggestions to maintaining my pipes from further obstruction. Thanks.

Charissa W.

4/13/2015

Professional. Clean. Good Communication. Respectful.

We had hired a plumber from reviews on yelp. Needless to say the reviews were nice, because our experience was vastly different. After that plumber left us high and dry without a shower, we contacted caroll plumbing.

When you're inviting someone into your house, it helps when they are respectful of your home and polite. Caroll plumbing is all of that. The other plumber stormed in and stormed out when we had an issue with dust from the bath tile getting all over our newly renovated house. Especially with no forewarning and a new born baby in the house.

Caroll plumbing is amazing! They saved the day. They heard about our experience, discussed the details of the job, described what they would do and how they could fix the problem for us. All the things we look for in a plumber, especially since they are to be in our home for half a day.

They showed up on time. Introduced themselves.
They laid down tarps on the floor to contain any mess that may happen. They communicated to us every step of the job. Which was nice because it allowed us to adjust as needed with our four month old baby.

The work was to replace a leaking valve in our 1960s bathroom. This required taking out tile, replacing pipe, cutting into the wall on the other side of the bath tub and replacing all the fixtures. They did a great job! And kept us apprised of any decisions we needed to make, not just making them for us. We will only use them!

Michelle A.

07/03/2018 12:00:00 SA

Just moved to the area. Called Carroll when we had issues in our bathroom. He was quick and super nice. He sent someone out ASAP and got the job done. Very happy with the job that was done

Rima S.

11/06/2017 12:00:00 SA

Great service. One of the only plumber that answered the phone on Sunday. I had a leaking washing machine valve which he helped to give me advice to go to Home Depot to buy a cap and save money on labor. I took his advice to cap the valve which helped stop the running water. They came the next day and able to fix a few issues I had with the plumbing besides the new valve for my washer. Jevat seemed very smart and experienced. Would definitely recommend.

Richard T.

5/28/2018

Carroll Plumbing is the best plumbing company I have ever had over the last 40 years.
Max and his associate are total gentleman and extremely great plumbers. They really know how to replace a 75 gallon water heater. All new fittings and the result is like it never really happened.
The old water heater was a Bradford White and they replaced with a new Bradford White with 6 year warranty. I can't say enough about how great they are. The owner Mike should be very proud of them.
I now have a plumber for the future.
Thanks Max and Associate.
Richard

Josh H.

03/04/2017 12:00:00 SA

Highly recommended! Mike and team came in promptly after another company had failed to diagnose and complete a job totaling 5-6 hours over the course of 2 visits. Mike came in and within 30 minutes had the problem figured out and was finished in half the time the other company was out for and charged me 50% of what I paid another company to leave me in the exact same place I started. I will be using Carroll Plumbing in the future if the need ever arises and will recommend to family and friends. Thanks again guys!

Nicole R.

9/21/2018

I only have positive things to say about Carroll Plumbing. I have used this company 3 times now and all in emergency situation. They have resolved plumbing issues in a timely manner, ensuring they located and fixed all the issues (and even potential issues in my homes case) which I cannot appreciate more! The owner Mike came this last time and was very compassionate towards my distress. He educated me on the problems and how to fix it correctly. His expertise, professional work and guidance was fantastic. This is the only plumbing company I recommend to my friends and family.

Erin E.

1/14/2020

Fantastic service! I highly recommend Mike Carroll Plumbing!! Fast, accurate, reliable and trustworthy!! The best you will find hands down!

Mark G.

8/15/2017

Great customer service on the phone. Very easy to make an appointment for my clogged kitchen sink. The tech, Jevat, was knowledgeable, helpful, and very friendly. There were a few speedbumps, but he was still able to take car of me with no extra charges. He even gave me some great tips on how to avoid it in the future. Thanks!

John H.

9/13/2018

I was looking for a local plumber, preferably family owned and I found Carroll Plumbing with it's Five Star rating. I was tired of have a local sounding plumber only to find it was a conglomerate with kid techs doing the work, Ugh! Well I couldn't be happier having Found Carroll. Great work, fast and reasonable too. Highly recommended.

Albert H.

9/14/2016

Two stars because they were very responsive. Other than that their pricing was ridiculous! Quoted me $1000.00+ for a job that I had received quotes for half that cost. Worst than that when I questioned Mike he got defensive and rude. Unfortunately for him I had priced all required pipe, fittings, and valves at the local Home Depot so when started whining about how much material costs I threw the Big B.S. flag at him! Bottom line people beware!

Melanie B.

10/20/2016

These guys are so awesome! I get a little angry when I see a 1 or 2 star review for them when it's unwarranted. Anyone who thinks guys are out to rip anyone off - doesn't know them and their work ethic, and is probably super paranoid! We have used them multiple times now and they are just great people that do great work for a super fair price.

Jennie M.

1/27/2017

Prompt and courteous. They were here in less than 3 hours from calling them to team the pipes under my house. $125.00. Happy camper here.

Sharon D.

4/13/2018

I just used Mike Carroll Plumbing. They were great, came right out, their service was fast, professional and well done. I have used them before with the same great service and I will use them again and highly recommend them.

Adam C.

8/13/2017

Very happy with Carroll Plumbing. They were able to address the two issues I had on a property I manage in a timely manner and at a reasonable price.

Bob G.

10/17/2019

Finally, a local plumbing group that is fully competent and NOT interested in ripping off customers! Our assigned plumber replaced a new water pressure regulator, kitchen faucet, and garbage disposal -- quickly, without any issues, and reasonably priced. Importantly, he was courteous and respectful to our home. When the water pressure still wasn't exactly what we had hoped for, the owner of the company paid us a visit a few days later and made some further adjustments -- all at no charge! We are hoping not to need a plumber's services for a long while. But if we do, we will definitely call Carroll Plumbing again!

Margo F.

3/20/2018

Highly recommend these gentleman. They were a pleasure to work with, walked me through everything they were doing so I would understand what was happening. I appreciate their professionalism while being approachable and taking the time to ensure I understood everything.

Kelly C.

7/18/2017

Carroll plumbing is outstanding. I am new to the neighborhood and they came to my rescue. Mike and Max are awesome. I highly recommend Carrol Plumbing.

Alex P.

8/21/2019

Outstanding service and fair price. He fixed my water main leak with no problems and minimal down time. I will be calling him for future jobs. He is ONLY plumber I have saved in my contacts. Thanks Mike for the great job!

Darla V.

5/24/2019

Mike is such a great communicator and businessman, I highly recommend him! He went above and beyond our expectations to solve our plumbing issue.

David B.

05/10/2019 12:00:00 SA

My garbage disposal needed to be replaced. Called Carroll Plumbing and they came out quickly as promised. They did excellent work and I could not be more pleased. Repairman was friendly and very competent. Will definitely call them again for my plumbing needs. Highly recommended.

Don P.

05/09/2019 12:00:00 SA

I needed to replace our water heater which failed. Mike Carroll was one of the few people that actually called me back. He was able to get me in the following morning ahead of others to get the problem fixed. Jevad was the plumber that came on site and he took time to explain what needed to be done. In addition when the previous water heater was installed the plumbing was done correctly and Jevad pointed out why. In any event Jevad replaced the water heater, cleaned up the plumbing and tested everything to make sure there were no leaks. We tried to use one of the original shut off valves but it kept leaking. Jevad tried a couple of times to see if he could fix to save us some money. But I just said replace it with a new valve. Extremely happy with the quality of work and attention to details.

Lin H.

12/16/2017

I just wanted to highly recommend Carroll Plumbing. I had a leak that was spreading all over my wood floors. I called and Max arrived shortly after my call. Max saved the day! He was courteous and professional. He really knows what he is doing. Can't recommend this company high enough. From now on all my plumbing needs will be Carroll Plumbing. Thank you so much Max you saved the day!!

Cindi B.

03/05/2015 12:00:00 SA

After discovering a pipe leak in the wall of a new bathroom remodel, we went into disaster aversion mode. We were dealing with faulty plumbing, water damage, mold and asbestos abatement. Mike and his team were able to repair the bad pipes so that the other contractors could complete the repair work for the water and mold damage. I would recommend this company.

Nancy S.

9/30/2018

I have called on Carroll Plumbing before when we had a clogged sink and badly leaking faucet and Mike and his team did a fantastic job fixing it. So when our ancient water heater broke, Carroll Plumbing was my first and only call. They were able to come out the same day and replace it. They are courteous, professional and offer great customer service. Thank you.

William N.

8/17/2018

I called Mike (owner of Carroll Plumbing) yesterday afternoon and was pleasantly surprised to have one of his team members (Max Raney) show up the next morning to do a few minor repairs (replace to garden hose bibs and replace a gas line into our dryer. During the repair, Max ran a water pressure test and found it was way over the recommended 65 psi. He replaced the regulator, hose bibs and gas line in very short order at what I consider a fair price. Five starts to Carroll Plumbing for doing an OUTSTANDING JOB.

S S.

11/19/2014

I've learned in a renovation you can get away with skimping on tile, counters, cabinets, flooring, and even electrical...but never skimp on plumbing...especially when that's how the mess started in the first place. I tried to play junior plumber with predicable results. Within 24 hours Mike had Max on site undoing all my wrongs at a very reasonable price and with an amazing attitude. I went from zero confidence to full confidence in my plumbing in an afternoon, with zero hassles. I fully recommend Mike and his crew!

Alicia M.

03/09/2017 12:00:00 SA

I can't say enough good things about Carroll Plumbing! Mike was responsive, incredibly accommodating of my schedule, professional, courteous, and provided excellent service. I thought his price was very reasonable, as well. I highly recommend him and his team, and I will definitely be calling Carroll Plumbing again if I need any plumbing work in the future!

Lorinda P.

8/23/2014

Back in 2011, Mike was the middle quote out of three for a complete repipe, after a slab leak and flood. First he said it would take a week, then he showed up with a whole crew, and finished the job in ONE DAY! Professional, clean, no leaks yet. The only reason I didn't give him 5 stars is that on subsequent small jobs, his prices seemed a bit high .For large plumbing jobs, he gets 5 stars, most definitely.

Shane S.

05/12/2014 12:00:00 SA

Mike and Max did an excellent job replacing a 50 gallon hot water heater for us. They were very professional and courteous. The also fixed a few things that I didn't ask for, but mentioned that an inspector pointed out as problems. Mike also showed me how to do a few things on my own and offered to walk me through them over the phone if I ran into problems. I'll still leave the tough stuff to these professionals. I'd recommend these guys to anyone and we'll be using them in the future. Thanks guys!

Donna k.

04/11/2016 12:00:00 SA

Excellent service! Came to my rescue in a hurry. Was very friendly and affordable!! Fixed my clogged shower drain and installed a brand new garbage disposal since mine was leaking! Highly recommend them!

ANNIE B.

4/16/2014

Mike was GREAT. He got here when he said he would and did everything plus a couple of other things we needed done. Good job and great service. Will recommend him to friends.

Chai B.

8/16/2017

Super nice company to work with. They had a full schedule when we called with a clog, but they were able to get someone out to the house the same day. Very professional, fast, knowledgeable, and fair rates. Mike and Max are awesome! Thank you so much.

Bear F.

11/23/2011

I emailed Mike and just hours later he had an expert plumber named Max out to my house to replace our disposal. Just in time for Thanksgiving, tomorrow! Thanks Carroll Plumbing for speedy, quality service!!

Mama D.

11/30/2012

I didn't even get past the phone call for him to have someone come out. When I asked 'if' he might be available at 6pm for when my husband came home he laughed into the phone & let me know that it's Friday night. Seriously?

Then I told him I was being honest & was calling around, he asked me what city then area I lived in, I told him, he suddenly was interested in hooking me up w/an associate & instead of being forthcoming w/whom that individual might be, he attempted to obtain all of my info, to include address. I advised him that I didn't give out entire personal info unless I speak to whomever he was referring it out to & I then decided we'd make an appt. He noticeably hesitated & said he understood because it was spooky. Wth? Who says that? I told him it wasn't spooky it was smart. More laughter into the phone.

Idk what relatives & neighbors wrote this guy glowing reviews & although he may be a fabulous technician, he needs to work on his professionalism.

Calling someone else. No one needs to put up with this kind of behavior, particularly nowadays.

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UPDATE: just learned he has offended at least one other potential client. Nice job there, Mike.

Philip B.

4/28/2015

Great guy and great company. He was actually very busy but recommended me to another good company to do the work. He was kind of the middleman and actually ended up not doing any of the work, but he will from now on. That is the mark of a good service person!!!

Jennifer C.

12/02/2014 12:00:00 SA

I use them all the time for repairs at our duplex in Escondido. Responsive, trustworthy, and they do good work for a reasonable price.

Petunia B.

08/08/2015 12:00:00 SA

Max just left, and I have to say that I couldn't be happier with his repair! Today is Saturday. They close at 2 p.m. I called at 12:32, assuming that they wouldn't be able to come till Monday, but Max was here in about twenty minutes after our conversation. They gave me a price of $170 for our huge clog (water backing up into our sink from our washing machine rinse cycle due to living in an old trailer with really badly installed pipes) and they stuck to it. Max was clean, professional, respectful, and most of all nice, which is sometimes hard for technicians to maintain in our small house with four loud hyper kids. I'm so happy that I can do my laundry again without having to lug 20 gallons of water by hand to the tub and that I can do my dishes again! So wonderful. Such a blessing. Thank you, guys :)

John D.

11/06/2011 12:00:00 SA

We had another super positive experience with Caroll Plumbing fixing a defective gas valve to our furnace. Gas leak solved! Mike also didn't hesitate to take a look at a potential leak under our sink. Very friendly and right on time which sure beats the typical scheduling experience I've had with other services. While no one looks forward to a plumbing issue, having Carroll Plumbing available sure builds confidence.

Kimberley M.

4/23/2013

Very pleased with this company. Lost hot water and discovered the water heater was dead. I did not need rush service as I was going away for the weekend (isn't that always when the plumbing goes out?) so I can't speak to the turnaround time. They were here first thing and right on time the day I returned and replaced the water heater in about 1 hour. After a hot shower I heard the new water heater leaking and noticed a joint that was not tight. I called and they came right back out to fix it with repeated apologies. The final price also came in under the quoted price, which was lower than a 2nd quote I had. I will use these guys again.

Karla D.

7/15/2014

Said that he couldn't come and provide an estimate. It's Tuesday morning and said he couldn't get to a 50 gallon water heater that's spilling water till Thursday or Friday. He didn't seem willing or helpful at all. Didn't even hear the issue over the phone.

Jewel E.

8/25/2010

Nicest, friendliest, most capable plumbers I've ever used. I've owned my home in Solana Beach for 13+ years (it's actually 20+ years old), and I also own a rental in La Costa. Over the years, I've tried a number of plumbers for anything from a leaky faucet to a particularly pesky Grohe shower valve. These guys are the best, I've been using and recommending them for a couple of years now. They're smart, knowledgeable, professional, honest, efficient and don't charge an arm and a leg. SOOO much better than the other plumbers (both big chain & small firms) that I've tried. They focus strictly on plumbing - they don't do clogged drains but will refer you. I've had them install a new garbage disposal, make that pesky Grohe valve work again (after 3 other plumbers failed to), replace the broken rods in a couple bathroom sinks so the drain stops work again, install new faucets in my kitchen sinks, and replace the hot/cold cartridge in a shower that suddenly quit providing cold water. My guest bathroom was redone shortly after I bought my house. For years the hot and cold were reversed in the tub/shower. I asked every plumber before them if they could remedy the problem. Some said no, others said not without removing tile; when I asked Mike Carroll, he said let me take a look, and 15 minutes later it was fixed! It's so nice to have tradesmen in your home that have a clue, and takes pride in their work!!!