Jesse G.

05/04/2015 12:00:00 SA

They worked me in the same day I called and did a nice job installing our kitchen sink.

phyllis n.

07/12/2016 12:00:00 SA

What a week so far and it's only Tuesday! We were scarcely getting any hot water in the whole house so I called Super Mario Plumbing and we're as good as new. It's been a rough week with the garage door breaking and a hot water issue but it's soooo nice to rely on knowledgable, friendly tradespeople who take the time to diagnose, resolve the problem, and educate the customer. I can't thank you enough Super Mario!! Without being jinxie, I am afraid of what's going to break next :(

Dean R.

10/08/2017 12:00:00 SA

Slick and fast quoting process with Daniel at a very competitive price and Mike performed the water heater installation without a hitch. Great company.

Myuncle G.

12/14/2020

They gave a very prompt response and the prices quoted were very good.
It turned out at this time I did not actually need there assistance, however
they will receive my business in the near future.

P I O.

07/01/2021 12:00:00 SA

Super Brothers really is a great company and a pleasure to work with. I've had work done by them twice now and both times I've been super impressed with their staff's professionalism, knowledge, and efficiency.

The most recent visit was to replace our old garbage disposal. They sent Ray out to our house and he was courteous, friendly, and clearly adept at his job. In addition to replacing our disposal, we asked him a bunch of questions about other plumbing related issues around the house. He never once acted like this was a bother or imposition but talked to us as long as we needed to share his professional knowledge.

Super Brothers will be definitely be our default plumber for any future needs.

Brandon F.

11/03/2021 12:00:00 SA

I've had Super Brothers come out several times whenever we have a plumbing issue. They have very fair prices and are super responsive to have someone come out whenever we need help. I've had a couple of jobs that turned out to be tricky and they always stay until the job is done and never try and overcharge after the fact. Great company!

Pati T.

03/04/2021 12:00:00 SA

Called & got a same day appt for an under the kitchen sink leak. Someone promptly answered the phone & was able to figure out the issue. Thankfully, they had an available plumber (Trevor) to come out same day & fix the issue. He called ahead to give an ETA & arrived on time. He was clean & thorough & fixed the issue quickly. I would 100% use them again & recommend them to others!

Arnold B.

12/29/2022

Super Brothers did annual maintenance on my tankless water heater. Ray the technician was great. He arrived on time and even explained each step of the process. Highly recommend Super Brothers!

Heather B.

10/06/2022 12:00:00 SA

In March I had Super Brothers come out for a diagnostic on my water heater for $250. I asked them to diagnose any issues with the water heater. They couldn't identify any issues so I had them do a small repair that I personally identified. Fast forward today and I am currently in escrow to sell my house, and it turns out that the seismic straps and the T&P valve are not to California residential code - neither items were noted by Super Brothers.

I called them back today to ask them if they could come back out and he flatly said they don't have any availability to provide a quote for over a week. I told him that we are closing next week so we need someone sooner and he said, OK then sat on the phone silently waiting for me to say something else. He did not offer any solution or seem to really care that they received money for a diagnostic that didn't identify any of the glaring issues any licensed technician should be aware of.

It seems that Super Brothers is not aware of California residential code, so it's a waste of money and time to have them perform a diagnostic on your water heater due to their lack of technical knowledge and skillset. They also do not stand by their services after they take your money. I recommend that you find a more knowledgeable and professional tradesman if you need any water heater work.

Amy C.

11/26/2017

We had a very old broken garbage disposal that needed to be replaced. The pipes were in good condition and the sink only backed up on the side that had the garbage disposal. Other companies wanted $50 just to look at it to give us a quote or $200 more for the exact same service Super Mario offered! They were straight forward with the pricing, never tried to up-sale us. They also told us they'd be here between 10am and noon and they were here at 10:05am on a Sunday with no extra charge! Our plumber, Ivan, was very nice and got everything done fast; extremely happy with the service and I will go back again!

Mike H.

10/15/2018

Very happy with Ray H who replaced drain pipes under kitchen and bathroom sinks. Very courteous and professional. We had another company who came by and looked at job and wanted nearly double what we paid.

Ron S.

02/05/2016 12:00:00 SA

After dicking around with Budget Rooter, a subcontractor for American Home Shield over a course of 8 days of trying to get my leaking water heater replaced, I messaged Super Mario through YELP this morning. Within 30 minutes Mario's called me. He provided me a cost and said he would have a crew within 2 hours to install a new unit.

At 8:10am I messaged Mario's. At 8:38am, I received a call from Mario's. At 10:40am, they arrived at my house. At 12:30pm, they were done! I opted for a cash payout from American Home Shield to pay most of the cost to have Mario's do the job for me. Mario's still saved me more out-of-pocket expense than what Budget was going to charge me. They are now my go-to plumbing company. The next job for them is a new kitchen sink install.

Mandy R.

7/14/2020

Very responsive, good communication, knowledgable, and wonderful customer service! I needed a new water heater and they gave me a great price, were quick to install it, and very friendly. I would recommend them to anyone.

Becky A.

9/25/2018

This was my second time using Super Mario. The first time was for my a/c and the work done was great. This time I needed a faucet replaced and again the work done was great. Ray was the technician. He showed up on time. He was friendly and courteous. He explained everything he was doing and after he finished he went over everything again to make sure I was good with the work he did. I will never use any other plumbing and heating/a/c company again. Thanks Super Mario!

Lisa A.

6/27/2018

Needed a new water heater and got several quotes. Super Mario had the best quote and seemed the most professional. They asked for various photos and responded quickly. The day of my appointment, Kirill arrived promptly and began working immediately. He was friendly and efficient and explained everything that was replaced after he had finished. Two thumbs up!! Super Mario Plumbing is super indeed!!

Lulu L.

02/10/2016 12:00:00 SA

Called Super Mario for a toilet replacement as a result of reading Yelp reviews. Dima returned my call immediately, quoted a price for the replacement and set up an appointment. I appreciate the immediate call back as it seems many contractors just don't seem to bother unless it's a big job. Yuri called ahead to let me know he was half an hour away. He arrived on time, was professional and courteous. Without hesitation, I would call Super Mario in the future for any other plumbing needs.

Alan C.

6/22/2016

Super Mario repiped my entire home after a leak under our slab. They obtained all of the necessary permits, and completely repaired all of the walls after they completed the repiping. Additionally, as part of the job, they installed a tankless water system with a recirculating pump.

Everything they did was absolutely outstanding. Most bids we received were for only the repipe, without repairing the walls or without getting the necessary permits. Super Mario's bid covered EVERYTHING. And, they did everything perfectly, exactly as quoted, and they did it in almost half of the time that they quoted. They were in contact with me every day, telling who would arrive, when they would arrive, and what they would do. And, when the people came, they worked HARD. It was really impressive.
Given the fact that we had received bids that were more than three times what they bid, we were concerned about the quality of a company that bid so much less. We were wrong - these folks were the best, most professional contractor that I have ever dealt with. If I ever needed any more work done, I wouldn't even bother to get quotes - I'd just call them and have them come out and do it. They were truly awesome!

Laura W.

07/05/2018 12:00:00 SA

I have needed a new garbage disposal for awhile and had been putting it off because it seemed like such a hassle. Another well-known company in town was going to charge me $70 just to come out and give me a quote! I saw all the 5 star reviews for Super Mario Plumbing, so I contacted them by email and got an immediate response and quote, they could even provide the disposal for a very reasonable price, $260 for the new disposal and installation. I got a text reminder the day before, and a text when the technician was on his way. They tech was on time, polite and did the entire job within an hour. I'm super impressed with this company and will definitely use them again. A++

Javier V.

3/16/2022

They did an amazing job installing my new water heater! They were able to get my installation done the next day of getting the quote. Would definitely do business again and would highly recommend anyone that needs work, to contact them. They do offer the SMUD rebate work.

Clay C.

10/18/2016

I call with a clog in 57 year old cast iron waste pipe that probably needs to be replaced
Their website is called repipeyourhouse.com.
He quotes me $125 on the phone to snake the drain
I tell him I am considering replacing all the waste pipe and would like an opinion and quote
He might want to bring a camera snake to inspect the pipes

Instead they send a flunky with a snake, no camera, and not qualified to give an opinion on the weather, much less my pipes
Plus, the charge is $135 (no explanation)
Since my contractor has only 20s and the flunky no change, he is forced to pay him $140

I guess they are only interested in overcharging for snaking drains

Adra-Marie T.

7/18/2017

It's possible they have decent service. I can't say for sure since ultimately I had to use a different service provider to get my needs met. But Yelp emailed me to ask what I thought of their services. I was needing an adjustment only for my shower water temperature. I explained the situation to the best of my ability. The short of that being: I know my mixer needs replacing but I can't afford it so an adjustment would have to do. I was quoted a repair/replacement estimate. The very thing I said I couldn't afford. I replied reiterating I don't want that, just an estimate for the temperature adjustment. I got no reply. By the replies I see given to some of the other unhappy customers, it's possible the implied tone wasn't appreciated. Frankly, I didn't appreciate my explanation being glossed over so let's call it even. Could have been 3 stars if I hadn't been given the silent treatment after having to repeat myself. All that said, it sure looks like they can likely make a lot of people happy if you pay attention to the surplus of positive reviews.

Brendan L.

08/05/2021 12:00:00 SA

I had a good experience using Super Brothers. They were professional and communicated every step of the way. For the scope of work I worked directly with Mike and he answered all of my questions and went the extra mile to try keep me within budget

Santiago A.

12/18/2018

Contracted them on the strength of their yelp review coupled with their super fast response to my quote request and glad I did! The young man who came out did a great job of keeping me informed of progress and finished in a reasonable time. I will be calling them again when I need a plumber.

Ken P.

7/30/2021

Vlad came out and replaced our kitchen faucet. No issues, no drama, just good solid work. I am very happy with Super Brothers.

Dominick M.

07/08/2022 12:00:00 SA

I couldn't be happier with the work done by Super Brothers who completed my outdoor shower project today. Both Andrei and Petro were very professional and neat in the way they worked. I needed a hot water connection to the outside of my home and they did a great job and connected my shower fixture. Everything is working very well. I would recommend Super Brothers and use them again if I had need for another plumbing job.

Marsha M.

09/03/2015 12:00:00 SA

I called early in the morning needing assistance with my Rinnai which wouldn't heat, imagine my surprise when he said he would fit me in later in the day. He called to keep me updated as to his arrival, but I somehow fixed the problem on my own. I think his professionalism on the updates was amazing. I have his number on my phone and any future problems with any plumbing problems he will be the first one I call.....

Robin W.

5/16/2023

Replaced my gas water heater with a new hybrid electric model. Serge, the plumber/electrician did a tremendous job. He put in a new circuit, removed the old tank, capped the gas, and installed a new tank. Beautiful work!

Xing L.

6/25/2016

Super Mario Plumbing is awesome! Dima the owner and Andres came early Saturday morning and replaced our main shutoff vault system in our front yard. They are super friendly and helpful! Explained to me the cause of the leaking, and got the job done quickly, I highly recommend them :)

Phil R.

09/06/2019 12:00:00 SA

Fast response. Fair pricing. Excellent, friendly service. The reviews speak for themselves, including this one. Trevor is awesome. Very friendly and very professional. Switched out a new garbage disposal and angle joint. Job was done quickly and efficiently in about an hour. I would definitely recommend these guys.

Paul D.

05/03/2016 12:00:00 SA

The 5 stars are legit.

I highly recommend them. They are highly efficient, honest, professional, and reasonable priced. I called and spoke to the owner yesterday at 2pm and he had someone out the next day at 8am. I needed our gas line behind the range moved and shorten. Peter had it all done within the hour. He knew exactly what I wanted and delivered like a true professional. Based on my experience they have me as life long customers.

Jake A.

12/06/2021 12:00:00 SA

They overcharge. $185 just to come to your house! Super Brothers installed our water heater. It stopped working after 2.5 years. They charged $200 for a technician to come take a look at it and tell me exactly what the maker (Rheem) told the technician over the phone. I replaced the part myself because it was simple and they were going to charge me way too much, around $300. Now the water heater stopped working, yet again. This time I called another reputable company, which charges $85 for the visit and assessment.

Gyroscope ..

12/23/2015

I called twice. The first time, I never got a return phone call. The second time, I was told he would follow up and confirm an appointment. I never heard back. If the job is too small, fine but please just say that so I don't waste my time waiting on a response.

Nikhil J.

10/19/2017

UPDATED: So I originally gave them a 1-star review, but then they contacted me and were very apologetic and friendly about the whole thing. They said that the person who had mis-diagnosed my problem had been let go and they were very sorry for causing me any problems. They also refunded my money from the toilet install, which was good of them. So I upgraded the review to a 3.

Original review:
So I went with these guys to get my new toilet installed... and it seemed fine. But then it started bubbling when I flushed and the water level in the toilet seemed pretty low. So I called them back to try and fix the problem. They tried snaking the sewer line, etc., but nothing seemed to work. So then I called in another plumber who came by and was immediately able to diagnose the problem. It turns out that the fill valve was improperly installed and there was nothing wrong with the sewer line. Very annoying.

Ray T.

11/15/2022

We had our entire plumbing drain system replaced and they did an outstanding job. The price was great and the work was excellent. They included work that other companies would have charged extra to do. The workers were professional, polite and did a great job.
We would recommend them any time

Garett B.

4/25/2018

After have a zero-star experience with First Class Plumbers, I found Super Mario here and was blown away by the tech Mike's wisdom & experience. I ended up needing to get all new plumbing for my house, which had all original piping from 1961. Mike was extremely thorough with his explanations and his work, and his sidekick Kiryll (sp?) was awesome as well.

I paid an even $5K for the service, but I wish the estimate was more precise & itemized so I didn't feel like I was being rounded up & over-charged. The estimate was basically new stuff, so five grand even...

I understand these guys are plumbers and their job is to get the job done, which they did very well, but I wish there was more cleanup involved. My backyard still looks like a mess from all the dirt & concrete they didn't take away, asbestos pipes that they weren't able to give me any advice on, and dirt tracks everywhere. The attached photo is what my yard looks like after they left; I was aware I'd have to arrange for replacement concrete replacement but I didn't expect the excessive amounts of everything else left behind.

Leendert N.

05/07/2020 12:00:00 SA

Had a kitchen sink drain issue that Mike took care of. While he was here, another potential issue arose that he also investigated, very capably I should add. His approach was very efficient, and he explained the possible issues very clearly. I highly recommend this company.

Samantha C.

2/13/2018

These guys are great! Dimitar, the owner, is always responsive by phone and on Yelp.
They have done a few plumbing jobs for me and are always fast, offer competitive pricing, and their technicians are professional and get the job done.

Vickie C.

03/04/2018 12:00:00 SA

What a fantastic experience! We've been renovating our home and with the job comes MANY opportunities to interact with tradespeople. I wish they'd all go as great as this one! The technician arrived early. He completed the work on time and went above and beyond what we expected. He apprised us of status and gave us options for installation of our farm sinks. He didn't charge us more than estimated. He also gave us ideas for other jobs occurring in our kitchen.

Barakah A.

02/11/2020 12:00:00 SA

Our water heater was leaking and we sent an emergency request to Super Brothers. They responded almost immediately and had someone to the house in a couple hours. Rey came out and did the estimate, then stayed and replaced the water heater. He was super professional! I would absolutely recommend this company to everyone. We will be using them in the future!

Michael P.

4/14/2018

Great work and good service from company they are my go to plumbing service. The tech Kirill did a great job replacing my hot water angle stop valve in the kitchen.

Atreyu M.

06/07/2018 12:00:00 SA

No problems from initial conversation over phone to installation of water heater. They have either Bradford White or Rheem water heaters. I chose Bradford White because that was what came originally with my house. Kirill installed the water heater and did a an awesome job. He was pleasant to talk to and answered ALL my questions. Looking forward to a long hot shower! Overall great customer service! Thanks!

Noel L.

12/02/2021 12:00:00 SA

Replaced my old gas water heater with a heat pump water heater, with the SMUD rebate.

I didn't have to worry about the rebate at all since Super Brothers handled it. The gentleman who came out to do the job was very pleasant, upbeat and competent.

Gina and Daniel helped with the whole permit and inspection process. There was a few hiccups with the inspection scheduling/date, but they definitely followed through to the end despite the frustration (and the city of Rancho Cordova building department's inflexibility).

The only negative I'll say is Super Brothers should have told me ahead of time an inspection by the city would be necessary. They did not disclose it ahead of time.

Barbara R.

10/26/2017

Wow, really nice guy! Fixed my problem and did some routine maintenance on my tankless hot water heater. I would highly recommend. I will use these guys for all my future plumbing needs.

Trina H.

08/08/2022 12:00:00 SA

Our air conditioner stopped working last Thursday and we were able to get an appointment with Deema today, Monday. He called to let us know he was on the way and was within the scheduled time. He provided a complete review, fixed the issue and provided suggestions on what to do to avoid the issue on the future.

Super Brothers always provides top notch service!

Glen A.

11/01/2019 12:00:00 SA

We used Super Brothers previously for a new water heater and thought they knew their stuff, so when we needed some quick fixes to some drippy water lines it was obvious we would contact them again. We're re-doing parts of our kitchen and found that the faucet water line supply was drippy and I needed that addressed so we could have water (I turned iff the water to the house). When I spoke to someone on the phone (I thought) I was quoted $185, plus $20 for each additional line. When I mentioned it to the guy that came out (he was very friendly, btw), he said it was $185 for the first, then $85 each for the other 2. I needed it fixed, so I feel like I had no choice. That came to $355 for 3 small water line valves, which took little time for the guy to replace. When I asked him about some additional work, I was told it would be in the thousands.

When I consulted with another contractor we are using for non-plumbing issued about the cost for the valve replacements, his eyes nearly popped out of his head. I kind of feel cheated for such a minor job.

Oh and one of the valves he replaced leaks. I'll find someone else to fix it though. I don't want another charge.

P K.

6/17/2021

Honest, competent, and reasonably priced. What else can you ask for? I've used them numerous times and they're always reliable.

Michael S.

12/18/2015

Super Mario lived up to its name - Super! Dimitar and his co-workers were punctual arriving at the scheduled time and even called ahead to let us know they were on the way. They were professional, workmanlike, as well as courteous and friendly. They replaced our 21 year old gas hot water heater with a new highly rated 48 gallon Rheem Professional unit including new fittings and adding a drain pan and drain to outside (an extra I wanted). The work was done for the quoted price which was several hundred dollars less than other bids for the same unit and updates required by code. In addition, they did not charge for installation of a new faucet elsewhere in our house - since they were already here! Their work was excellent and everything is functioning well with no leaks and no issues with building inspector review as per permit (that they obtained for us - charging only what our city required for the permit). They did not charge any extra fees despite the need to change multiple valves and piping. I also note that their quote also included tax. Dimitar was quite knowledgeable and was familiar with all codes and plumbing issues which he explained to me as well as the operation of our new unit. In short Super Mario has my highest recommendation and I am planning to use their service again in the near future as we replace some other dated plumbing fixtures in the house.

Eddie R.

03/08/2023 12:00:00 SA

We had our whole house re-piped by Super Brothers before so when I needed a drain cleaning I knew who to call. I spoke with a G over the phone and I appreciated the time she took to explain how everything would work, since I had a lot of questions. Like previously, they did a great job. Since this is the second time, I'm assuming there doing something right.

Patricia A.

5/14/2018

I bought an older home, and, it's needed lots of plumbing work, so I'm super glad that I found Super Mario Plumbing...they've replaced a leaky kitchen sink, replaced a malfunctioning toilet, and it's all been done quickly & efficiently. The last job was the best (and biggest) done by Ivan who replaced the shower valve (behind the wall) and flushed the hot water heater. I had a trickle of water coming out of the old shower and replacing the shower valve did the trick and now I can enjoy my shower with sufficient water pressure! Ivan was meticulous, knew his stuff really well and did an excellent job! Thank you, Ivan!

D N.

9/17/2017

I just had a tankless water heater installed today. They require a larger gas line which is ran from the main to the water heater. This is an all day job for multiple guys. I received an estimate which was fair and the guys worked hard to ensure the job was done right and looked nice. I intend to have them install a new water softener system and put in a gas line for my fireplace and BBQ very soon. They cleaned up after themselves. I am very pleased with their work and I highly recommend them to anyone. Great job!

Eileen B.

12/27/2016

I would highly recommend this company if you need a new hot water heater. Mine was almost 20 years old and I called Super Mario Plumbing and they were nice, responsive and did a great job on the install. The City inspector was out today and said that he is seeing more Super Mario installs and they have all been good. He even commented that they do nice work. If I need any other plumbing done, I know who I'll be calling.

Marshann F.

6/20/2019

I woke up at 4:30am to get ready for work yesterday and NO HOT WATER!! After checking the pilot light and knowing that at 13 years old, my water heater was probably dead, I called Home Depot, some other private guy and Super Brothers Plumbing. Super Bros was the cheapest and he could get in done that day so I hired them. Andy showed up about 5:30pm in 100 degree weather and started working. He was like a little Ukrainian speed robot!! He worked very hard, by himself, and even swept away the cobwebs before he brought in the new water heater.
I am very impressed with this company and will definitely use them again if needed. I highly recommend them.
Shan in Roseville is happily showering again.

Mario D.

11/14/2015

Very fast, reasonably priced, and quick responses. I was amazed at the amount of 4-5 star reviews but after having used this service I understand why people are impressed.

Dima and his crew re-piped our house in less than a week. Granted we have a small-ish house, but I had expected at least 5 days. He was very responsive and the work was high quality. The inspector repeated Good work, good work at every point of his walk-through.

Highly recommended.

Meng L.

01/03/2017 12:00:00 SA

Messaged them on Yelp and they came the next day. Quick and professional. A bit of miscommunication on the price but when the installer was finished he was very kind to double check with headquarters. Ended up paying the correct amount and saved me unnecessary overpayment. Great company, would definitely recommend.

Nick P.

12/02/2018 12:00:00 SA

I couldn't have been more pleased with SMP's service and quick response. It all went down when I woke up in the morning and was getting ready to take a shower. Then I heard it, the toilet began gurgling. I flushed the toilet to find that it wouldn't flush and then began to hear the shower backing up as well. I went down to the guest bathroom and tried to flush the toilet there as well. No dice. Clearly the sewer line was clogged, but by what?

Frantically I began calling around Sacramento looking for a plumber that was available today, and soon (I know, it was a lot to ask). I called three other places before calling SMP and they were all busy and wouldn't be available until late in the evening (10:30pm) or until the next day; that's a lot to ask when you have to use the bathroom. I finally found the contact for SMP and gave them a call. The gentleman on the phone heard about my issue and told me initially that they wouldn't be available until later in the day, but then he put me on hold and told me that they'd have someone swing by between jobs in an hour or so.

Kirill came to the rescue and in about 15 minutes or so, had the issue resolved. He verified that the out flow was good and let me know that they'd cover the work for 30 days.

Looks like my toddler thought it was fun to flush baby wipes down the toilet. Lesson learned, and thankful for Kirill and the folks at SMP for taking care of us so quickly. I would recommend them for your plumbing needs, scheduled or not. :)

Jackie M.

12/29/2015

I contacted Super Mario Plumbing last night,12/28/15 around 8:34pm via Yelp to get a quote and set up an appointment to have someone come out and take a look at our leaking water heater; I submitted the quote request and literally seconds later my phone was ringing...I was VERY impressed, to say the least. Not only did I get a return call in a matter of seconds, Dima asked if he could come right out and take a look. Okay, now my mind is blown!! He arrived shortly before 9:00pm and took a look at everything; he informed us that our entire water heater needed to be replaced...We already expected this to be the case as it's the original water heater placed when our house was built in 1996- it was time!
Dima quoted us $1,200 for the entire job and stated he would come back out first thing in the morning to take care of everything; sure enough, he was knocking on the door by 9:00 this morning. He quickly explained to me what he was going to do, shut off the water and got right to work. He was quick but thorough and we're very pleased with his work and pricing. Would definitely recommend and will keep him on file for future needs.

Thank you!

Mike M.

04/08/2022 12:00:00 SA

I called these folks first thing in the morning as I needed a toilet fixed and a drain snaked before leaving for a trip in two days. They said they would have someone out between 1 and 3 today. Serg showed up around 1:30 and had both issues resolved within 45 minutes. He did a bang up job. Nice to see some companies still show up on time and take care of business in a timely fashion.

Bob M.

03/06/2021 12:00:00 SA

Chose them based on positive reviews and was rewarded, after deciding to go ahead with the heat pump water heater. Water has been available on demand, plenty hot for dishes, higher than needed for showers so plenty of leeway to adjust temperature there. Dmitri from Super Brother is a pro, handled the work solo in one day, and they handled the SMUD rebate after we filled in a small number of lines from a downloaded pdf. Great interaction.

Shane S.

03/01/2017 12:00:00 SA

Super Mario responded to my request within moments and had Peter scheduled for the same day. Peter called to say he was enroute when expected and had our problem fixed professionally and quickly. Pricing was reasonable compared to other responses. Thank you!

Dale B.

03/08/2017 12:00:00 SA

Purchases NAVIEN 240A tankless water heater.
I got 3 estimates to purchase unit, install, permit, and dispose of old water heaters. SUPER MARIO PLUMBING was at least 20% below the other 2 companies. PETER professionally installed the unit, including a new 3/4 gas line to meet Cities permit requirement. SUPER MARIO PLUMBING called me back within 5 minutes of requesting a quote on line. Their follow up is quick and urgent. Im very happy with the new tankless water heater, and I enjoyed listening to Peter's peppy music as he worked.
THANK YOU!

Mel H.

10/04/2016 12:00:00 SA

I had a new water heater installed and their technician, Peter did an awesome job!! He was exceptionally friendly, courteous and professional. He is a credit to their company. Give him a pay raise, he deserves it!!

Marvis H.

7/15/2021

Super Brothers was great. Ray was professional and courteous. He determined where the leak was coming from in home and before I knew it had everything repaired. Great company that were great will follow up and confirmation of appointment and arrival time. Will use them again for any of my future needs and highly recommend them.

Ashley C.

08/07/2019 12:00:00 SA

Ray H. did a great job! He showed up on time, thoroughly explained how he was going to fix the issues we had and got the job done quickly. Would definitely hire again for future projects!

Lennard B.

2/25/2018

Requested a quote and also sent a photo of what we wanted done. They had a prompt response and was courteous. Once the plumber showed up the quote nearly doubled and I was pretty upset and decided to not move forward with them. I feel like they should've of provided a more accurate quote since I provided them photos.

It was not a new gas line, it's modifying an existing.

Stan C.

1/15/2020

Super Brothers were fantastic to work with when our hot water heater went out. The did the repair on a Sunday which was a great help to us. I would recommend them for your Plumbing needs.

Jex J.

07/05/2015 12:00:00 SA

Dima from Super Mario is simply the best! He and his main man Peter did a complete copper repiping of our new (old) house in Hollywood Park, plus installed a tankless water heater and performed many other miscellaneous and magical feats of plumbing. They found problems along the way, and solved them as they went. All work accomplished speedily and efficiently, with minimum disturbance and maximum skill. Dima's professionalism and trustworthiness are at the highest level. His advice is golden, his recommendations are priceless, and he answers all questions -- even the stupid ones! -- with respect and concern. Whatever your project, whatever its size, you will not, you cannot, go wrong in selecting Super Mario for the job.

Julie L.

6/19/2015

When something goes wrong in your home and you can't fix it or replace it, you panic, especially when it comes to plumbing! Who do you trust? Since I'm a big fan of Yelp and rarely do my fellow Yelpers ever let me down, I searched for a plumber with a good review, which led me to Super Mario. At first, I though the name was cliche, but they really live up to their name! Plus, they live in my 'hood, so I felt like supporting my fellow neighbors. The other ratings here, coupled with the great price they quoted me to replace my hot water Heater were also taken into consideration. Within hours of calling the nice man who answered the phone promptly (I believe the owner), a nice young man (I believe Peter) was at my home, ready to install my new unit on a hot day. He was super nice, explained things well before and after installation, and cleaned up so well afterward, you'd never know he was here! His supervisor also came by to see if everything was satisfactory!

No one looks forward to costly fixes around their home, but trust me, their prices are very fair and I can't imagine a nicer experience. I'm a happy customer! Super Mario to the rescue!

Jackie L.

7/19/2023

HIGHLY RECOMMENDED! We've used Super Bros for multiple service requests which include repairing a leaking pipe, changing toilets, installing a new water heater, and servicing our HVAC unit. They do it all! The techs are professional and get the job done quickly with quality work.

Kangbao B.

11/04/2016 12:00:00 SA

I had a wonderful experience with Super Mario Plumbing. I've used them twice now and plan on using them again on our upcoming big project.
A lot of time you get a rude person answering the phone, because of the business, but at Super Mario Plumbing there is always a pleasant person on the other end of the line. They very knowledgable and available to come out for estimates and to do work.
The first time they came out was to make an adjustment on my sink and they were spot on right. Fixed it real quick and it is working great.
The 2nd time they came 4 months ago to give an estimate for a tankless water heater. The individual was very knowledgable and honest in the products that they offered. After 4 months we were ready to do the project. They honored the quote and came out right away to remove the old water heater and install the new one. They were professional and funny. They were mindful of the property and cleaned up after themselves. Just got the sign off from the inspections. Thumbs up!
We plan on replacing the sewage pipe soon and will be giving them a call soon for that too. Thank you Super Mario Plumbing for doing a great job.

R S.

9/18/2018

Super Mario came through for me. This was a non-emergency so they scheduled me in for a couple days later. Got a quote on the phone and they stuck to it. Arrived on time. Nice guy, Ray Howard was the tech. He allowed me to watch and gave verbal notes as he made the repairs. Learned a couple important things I did not know. He did not rush at all but still completed the tasks in an efficient manner. What else do you want. I feel confident repairs were done correctly too.
Thanks again Ray and Super Mario Bros!

Stacy H.

8/24/2017

I've used several plumbing companies in the Sac area. We have an older home in East Sac and it tends to back up. Super Mario plumbing was able to come out. The plumber who came (Arsen?) really worked hard - he checked all the lines and made sure everything was running fine. We needed to replace the toilet, and he ended up coming back in the evening to put in the new toilet that I ran out and bought at lunchtime. My mother lives in the home and she said he really worked hard and was very professional. We will definitely use them again.

Joe F.

01/12/2021 12:00:00 SA

I had these guys come to dixon to work on a home that I purchased and am doing rehab on. The first visit was a game changer. These guys take care of business and I knew I found my new plumbers! Same property I decided to make more changes and they came back out and knocked the work out with multiple guys over multiple days. Solid company and I will use them again in the future

Sean A.

5/25/2018

Had a drain clog in the kitchen, called Mario and had a quick response, cleaned the drain. Quick and fast. A couple weeks later i needed a follow up. Again fast response, cleared and since no issues and no charge for the follow up

Thanks for your support

David D.

07/08/2017 12:00:00 SA

I appreciated that they sent someone the following day (on a weekend) to help me with my water heater, but the price -- no way! (At least the estimate was free, which I also appreciated.)

After determining that my water heater was not able to be repaired, he quoted me approximately $1500 to replace it with a new one. (They never did follow-up with me to schedule the install, so they must have assumed I wasn't interested.)

The guy even left his entire tool set here, so I had to meet him the following day so he could retrieve his tools.

I ended up getting a new water heater from Lowe's for $500, plus $75 in parts, and paid a buddy $300 to install it for me.

Michael A.

4/20/2021

Super Brothers did a full repipe of both the domestic and sewer pipes on my home built in 1900. If I could give 10 stars I would. They were FANTASTIC across the board. The workmanship, communication and price were all top notch. Mike was very detailed in explaining everything and always responsive and Kirill and his crew were always respectful, kind and incredibly hard workers. My house has many features that can't be replaced since it is all original and they were very cautious the entire time and understanding of what they were dealing with. I will be using Super Brothers for ALL of my future plumbing needs and telling all my contacts about them. Definitely a company you can trust.

Matthew U.

05/06/2022 12:00:00 SA

I had another company tell me my sewer lines needed to be hydro jetted, but their quote felt high, so I called around and Super Brothers had the best rate ($300 less). Ray and Jose were on time, listened to my concerns and explanation, and took their time to make sure the job was done right. They identified another potential issue and provided me with a quote for that work, but didn't pressure me into anything I didn't want to do and charged me what I was quoted for the work done today. Very happy and will call them again - likely to become my 1st choice plumber.

Roberto S.

04/11/2018 12:00:00 SA

My wife called super Mario plumbing on Tuesday because of shower valve wouldn't shut off all the way. They came next day and did a wonderful job. I will be definitely be using them again . Thanks alot !

Marry B.

12/21/2017

They provided very good care of my heating sistem after they fixied everything worked so well and never broke again !

I strongly recommend !!!

The guys who come to my home really profesionals in everything they did.

Chamise J.

07/11/2022 12:00:00 SA

Only reason for 4 stars is that there was a language barrier so I was unable to ask questions.

Otherwise, service was super prompt, very quick to replace my garbage disposal, clean (extra happy about this since I had just cleaned my house and that's how I noticed the leak), and reasonable as far as I can tell. He took the old disposal with him too, so no garbage for me to try to dispose of. Very happy and would use again so long as it wasn't something that needed a lot of communication.

Robyn S.

12/20/2018

Rey and Anthony came out to clear 2 drains at our home and their service was excellent! They worked quickly, cleaned up upon completion, and their personalities made their visit comfortable and fun. I reached out on yelp and their quote online was what was paid. Very straightforward and next day service. I will definitely use this company again.

Amy S.

08/01/2017 12:00:00 SA

My service tech was great, and was able to fix my problem in no time and very reasonable pricing.

Roger H.

06/11/2018 12:00:00 SA

Super Mario Plumbing just left my house after two somewhat extensive repairs...a 5' section of cast iron laundry room pipe under the house had split and my toilet needed to be reset. Like any old house, you only know what's going to break until it breaks!

David and Dima arrived 1/2 hour earlier than their stated time which was great. Very friendly and Dima just knew exactly what he had to do...even came up with a very good engineered solution to resetting my toilet...and I'm an engineer. They cleaned up nicely after themselves, were extremely polite, explained everything in detail and we not BS'ing me in any way!

Plumbers are not cheap but when you see what they had to do to fix the pipe under my 96 year old house, you can see why no one will do such work for $50 and a beer. All in all, I give these guys 5 stars - they earned each one!

Jaime L.

11/28/2016

We had an issue with our kitchen sink and were unable to use it. We called Super Mario Plumbing and set up an appointment. Oleg was very friendly and personable. He was able to identify the problem and get it fixed quickly. Very affordable; would use again!

Dan T.

05/05/2022 12:00:00 SA

I wanted to take advantage of the smud hwhp rebate so I originally had another company come out and give me a quote. It was so astronomically high that I decided it wasn't worth it.
A coworker encouraged me to get more quotes and super brothers was $6000 less than their competitor. Yes, $6000!!! They are helping homeowners and SMUD reach their goal of lowering fossil fuels by passing the savings along to the homeowners.

Marilyn W.

5/21/2015

All toilets in our home have backed up and overflowed on to floors, bath tub and shower at different times. We think the water flow from the lower water volume in the toilet was not strong enough to push toilet tissue completely through the line

I called Dimas because he was the lowest price to install the new toilets we purchased. Other companies wanted to be paid for a service call prior to doing the work or they charged more in general. I made an appointment with Dimas and he was on time, knowledgeable and did the work quickly and effortlessly. We also made arrangements for him to put a booster on our hot water tank so that we could get immediate hot water in our bathroom furthest from the hot water heater.

I am pleased to recommend Super Mario plumbing for good work and reasonable prices. Dimas will now be my new best friend for our plumbing needs.

Loic S.

07/07/2016 12:00:00 SA

We selected Super Mario Plumbing to replace a toilet, based on the positive reviews on Yelp.

Our first contact was by phone with the owner, who explained everything that would done along with the associated costs. We went ahead and scheduled the installation for the following week. The owner was also very responsive by e-mail and text.

One of the company's plumber arrived well within the 2-hour window specified (and even called when he was on the way). He was very pleasant, polite and even removed his shoes before entering the house. The installation and haul-away of the old toilet took about an hour.

Before applying the silicone, he asked us to verify the positioning of the toilet and to check for any leaks while he flushed the toilet. All went very well!

We're very happy with the whole experience from start to finish. In addition, the price was very competitive. We wouldn't hesitate to recommend Super Mario Plumbing. :)

Alexandra P.

5/28/2021

We had Super Brothers Plumbing Heating and Air replace both our HVAC and water heater (traditional to tankless). They did an amazing job and were very quick and efficient. They ensured that everything that needed to be done was complete. Vlad was also very friendly, as were all of the people who worked on these projects. We really appreciate their hard work and attention to detail!! Highly recommend their company.

evelyn m.

02/08/2021 12:00:00 SA

I highly recommend Super Brothers Plumbing. They installed my water filtration system on time and on budget, and came back to address an issue that had nothing to do with the work they performed.
The technicians show up on time and are extremely knowledgeable.
Mike was our estimator as well as the technician that came back out to solve a small issue that we thought might be a large problem.
Professional, prompt and friendly.
Highly recommended.

ying s.

2/16/2017

After my last review, the manager DK called and explained the guy who did the estimate is not their usual water heater guy. Giving him the benefit of the doubt, I decided to stay with the company. The installation was smooth. They came out to meet me at Home Depot and haul the heater back to my house for installation. Afterwards, went over the functions of all the parts, valves, lights. switches etc. Thanks guys.

Cass M.

5/14/2020

FAST booking, and Excellent service, from start to finish! Danny was prompt and detailed, from the office, and Ray was courteous, tidy, and thorough with his explanation after. Already planning to rehire for additional projects coming up.

Keith L.

12/11/2021 12:00:00 SA

Vlad, the technician who came out, was very pleasant and patient and took the time to answer some questions before he began. Highly recommend this company. Fast response time, fair price and nice technician.

Sandy T.

08/01/2016 12:00:00 SA

Good price and service. Service come with warranty too. This company see their reputation seriously so you should feel good to be their customer.

Joe W.

3/23/2015

Need any plumbing work done? This is your guy! I've dealt with plumbers over the years and Cima is a true professional: prompt and if running late, he will call and update you, he has a through knowledge of any plumbing issue, he cuts no corners, knows the various county or state codes, reasonably priced, trustworthy, and takes pride in his work..a professional. I highly recommend him.

Jeffrey E.

07/12/2023 12:00:00 SA

We are happy with the timely completion of the project. Response time was great in order to replace a faulty sink shutoff valve. The tech was friendly and professional. Totally satisfied. Thanks.

Fernando M.

6/15/2022

Smelled gas in my laundry room and called Super Bros. Someone came out next day and was able to detect a small leak and corrected the issue. Easy to work with and affordable.

Greg L.

5/29/2021

I'm rare with 5 stars. The owner gave me a good and fair quote and Vlad did the hard work! It's difficult to find fair plumbing services but it worked out this time.

Thanks guys!

Juan M.

7/20/2015

Thank you for coming so fast and fix our washer drainage
Very professional and polite great customer service

Theresa P.

2/23/2016

I can highly recommend this business. We had A hot water heater that needed to be replaced. He called me the same day I called. He arranged to come within 48 hours over a holiday weekend. We were without hot water for only 1 day. He was polite, knowledgeable, professional and reasonable. And most importantly, he was reliable. He followed through with his phonecalls, his arrival time, projected costs of replacement, clean up, and billing. It is my personal preference to support local businesses over big box but it is a gamble. This local business I can support with enthusiasm. I have already referred him to others.

Bonnie M.

9/27/2019

I would like to update my review about this plumbing company...the owner of the company went above and beyond to respond and resolve our situation. We will definitely use Super Brothers again for all our plumbing needs.

Tamim K.

07/09/2014 12:00:00 SA

Great service. No complaints. Came out and replaced water heater same day. Called around and everyone was over charging but Super Mario gave a great price.

Martin R.

3/25/2016

Professional, prompt, efficient and great customer service from these guys. Gave me a quote over the phone to change out two 40gal water heaters and they delivered! The plumbers worked hard and didn't waste any time. They even added some plywood to help support the water heaters as the existing surface was somewhat water damaged. Definitely would call these guys again for all my plumbing needs!

Ross B.

3/19/2015

Dima came to my house to give me a quote to install a water softener. His quote was very reasonable and he came on-time to do the install and did a great job. Very easy to work with and very professional. I would highly recommend him.

Jerry K.

11/08/2018 12:00:00 SA

I'll be quick and straight to the point. Got a quote from them over the phone after calling them through Yelp. He was efficient and helpful and was mindful of the cost. I highly recommend this!

Trust But Verify 1.

11/24/2022

Super Brothers has become the solution to all of our household plumbing and HVAC needs......most recently on Thanksgiving day! Our garbage disposal sprang a serious leak, and of course it wasn't noticeable until the day before Thanksgiving. So naturally we called Super Brothers......they came out on Thanksgiving day armed with a brand new disposal. Their technician (Mike) was in and out within 30 minutes and even wore shoe covers while in our house. Our Thanksgiving was saved! And as for rates, you'll be blown away to know that they did not charge an overtime or holiday rate. Mic drop for Super Brothers!

Thanks Mike and thanks Super Brothers Plumbing!

Steve J.

08/09/2023 12:00:00 SA

Great service! It's hard to know who is honest when it comes to services like this but Super Brothers I trust. My plumber just left. He was perfectly punctual, walked me through the process of his work, let me test the work before leaving all while being very polite. He let me know of a potential problem with the pipes but was not pressuring to do more work, which I appreciate. Thank you!

Jon G.

07/11/2018 12:00:00 SA

Thank you to Daniel for his excellent customer service. He talked me through a difficult water heater situation. I was going to get service but he recommended that the part plus service was too expensive for the older model. That kind of honesty in invaluable and I feel uncommon. I will come back to SM for future work.

Dani V.

1/14/2016

left a message on yelp and was called back in 15 minutes. I was given a quote and set up an appointment the same day. Yuri showed up and unclogged my kitchen sink that didn't drain. Highly recommend these guys for prompt and quick service.

S R.

5/26/2016

The service was excellent and the price was great. They seemed very honest and genuine. They get four stars because they missed our initial early morning appointment, they tried to make up for it by squeezing me in later in the day, but they were an hour late for that appointment as well, so I ended up waiting most of the day at home for their service. They were very apologetic and discounted my service. The employee was very nice and definitely met my needs once they arrived.

Nate S.

05/01/2021 12:00:00 SA

I'm a licensed general building contractor. I just installed my first mini split system 99% complete. My plumber was busy so I called super bros to simply pressure test my lines, vacuum, and open the Freon. He shows up in a timely manner but quoted me $950 for a job that took my plumber literally 1 hour. To be fair, he was very professional (by the book) and really knows what he's doing. But this clown thinks he's worth $950 an hour. Do yourself a favor and call Someone else.

Matthew S.

5/30/2018

The service technician showed up on time, went right to work, and completed resetting the toilet with a new wax ring in a reasonable amount of time. Works for me.

Gaukhar N.

3/21/2022

Brilliant experience!!! If you have to call a plumber, call Super Brothers Very fast response, great customer service, reasonable price, clean and communicative. We received an email the day before to confirm our service as well as a call prior to the arrival time. Mike was very knowledgeable, honest, and professional. He took his time to explain what was wrong and how to fix the problem.

Could not have asked for better customer service or a more professional plumber. A+ for this company

I highly recommend Super Brothers to everyone. I will definitely be using this company for any plumbing in future.

Roz G.

2/15/2022

We came home from a trip to find a leaking water heater. We called several companies for quotes and Super Brothers seemed to have the best rate and earliest appointment time. They also took care of all the rebate paperwork with Smud also. Alex was the technician that came out. Despite him not speaking much English, He was super friendly and hard working. The price was a little more than initially quoted but understandably, they did have additional electrical work that needed to do. This company has my sealed approval

Jason N.

11/01/2017 12:00:00 SA

Great, friendly, service. Mike and Vadim were very professional, courteous and made sure i understood the process. Water heaters are expensive to install; there is no getting around that. When working with a licensed Plumber, who is easy to work with and go the extra mile, it stings, quite a bit less! They earned their five stars!!!

Beatriz C.

5/26/2021

I contacted them to see if they could help me out with an outside broken faucet and because of that we had to shut the water off our entire home. They said they could not see me till next day, but maybe they could squeeze me in. I was told to send them pictures and a brief description, which I did immediately but that was the last thing I heard from them!!! All day I waited and nothing! I had a feeling they were going to leave me hanging so I'm extremely glad that I had also contacted Huft home services which now do plumbing they also said they were busy till tomorrow but look into squeezing me in and yes they did! Immediately they gave me an appointment and we're prompt at that time they said. Next time Huft home services is my first and only call!

Greg L.

10/26/2020

Plumber Petyo is so professional and efficient. They helped me fix my leaking the same day I called them. Their supervisor is so friendly and helpful. Thanks, Super Brothers!

Felix Y.

10/31/2022

Had a problem with my garbage disposal that turned out to be an easy fix, but still want to give credit to Super Brothers for prompt, reliable, and friendly service. The technician, Ray, called me to let me know he was on his way, he showed up on time, made the simple fix, and gave me suggestions for future maintenance. Just like other jobs I have had them do, there was no hassle from getting a quote and scheduling to getting the job done.

Benjamin G.

07/07/2017 12:00:00 SA

Peter and Mark were courteous and professional. Did a good job and were pleasant to work with. They cleaned up well and answered all of my many questions. They were honest that the more expensive system I wanted wouldn't fit my needs, and we ended up changing the order on the spot to a much cheaper system that works great. They had to travel back to their shop to get new parts and materials all for a fair price. Couldn't ask for anything else!

Jason C.

05/07/2017 12:00:00 SA

Can't say enough good things about Super Mario Plumbing. Very professional from start to finish, and their bid was half the other bids. That concerned me but after reading lots of reviews and checking with the BBB I decided to take a chance. So glad I did! Dima the owner handled all of the permitting for the replacement water heater, the installation went very smoothly (and it wasn't an easy job, 3rd floor water heaters never are) and I've had no issues at all in the month since. Seriously I'd give 6 stars if I could, they're my plumbers for life. Thank you Dima and Vadim for the great work!

K H.

11/20/2022

We would like to give Super Brothers Plumbing Heating & Air a five-star review for their outstanding service. We hired them to install a new toilet on November 16.

The office manager, Eugene, answered my call and helped to set up my appointment. He was very knowledgeable, helpful and friendly, also followed up on the service.

Rey, the technician, was very professional with a conscientious manner, and clean. He covered his shoes when he walked in and his work was thorough and neat. He made sure not a drop of water got on the wood floor, and even cleaned the tile where the old toilet had stained it. Rey also hauled away everything and left the bathroom area cleaner than when he walked in.

Thank you very much again Eugene and Rey! We highly recommend the Super Brothers, and we will call them again for our future plumbing needs.

Mauricio G.

5/30/2021

I can't say enough good things about this guys. I had an emergency at home over memorial weekend, so I looked for a plumbing company with great reviews and open this weekend. I could only find two including Super Bros.
First Ryan came, he was very helpful and even hooked me with the City in lieu of him charging for his visit. After having the super pushy Bell Brothers in my house, I was very impressed he put me first instead of his company. That is something I always dream of a great service company.. but more often than not I don't get. Ryan did a diagnosis on my house instead, to compare against - Bell Brothers (BB) quote... he found out half of the stuff BB guys were pushing me to do to the house were not necessary. Again impressed by Ryan.
Unfortunately the city did not fix my issue, so I had to call Katherine (Customer Service) she was incredible and dispatch Kirill in the first opportunity he had. Kirill had a terrible mess of a situation and did an amazing job!! They charged me a very very reasonable price and Kirill even got me an agenda!... I have Super bros magnet now on my fridge and will not look back for another plumbing or heat or anything else after these. These guys are so legit!

Jay K.

3/19/2015

Super Mario brothers, the namesake alone caught my attention. I've always had a bit of anxiety with plumbers but the 5 star rating on yelp put me at ease. Let me tell you, they deserve six stars. These guys are up front with pricing, efficient and skilled. They installed a new water heater and water softener, complete with custom piping and drainage. All of this for a price that most other companies would have laughed at if I asked for it. There is no one else I would even think of calling in the future for my plumbing needs. Super Mario brothers will not disappoint!

Adriana J.

12/27/2016

My waterheater pilot light went out and I couldn't get it to restart. I called Super Mario Plumbing in hopes of having a repair person come out. The service rep I spoke with was helpful and explained how I should contact the manufacturer to run a diagnostic over the phone and possibly save me having a technician out. Well, because it's under warranty the repairs are covered by the manufacturer! Super Mario Plumbing saved me $$$ and acted ethically and professionally. Will be my plumber from now on! So impressed!!

Christina M.

5/26/2017

Fantastic business. I had a simple clogged drain I couldn't get moving myself, and they were able to make it out same day. Mike was prompt, courteous, and thorough. Couldn't ask for a better experience. Happily recommend to anyone in Sacramento with a need for a plumber.

Kate M.

3/21/2017

Ben from Super Mario came to solve a blocked drain at a rental today. On investigation it appeared the blockage had cleared itself and I was amazed to find there was no call out fee because there was no problem. I never expected that! What great customer service. I will always be calling Super Mario Plumbing from now on.

James V.

02/07/2015 12:00:00 SA

Dealing with Sears was a complete Nightmare! I bought a Hot water heater from Sears (there is a large backstory of how bad the expierience with sears was, but im not reviewing them!)I saw his company on Facebook, And hired Super mario plumbing to install for $250. .. Dima showed up and installed the heater with ease, before leaving he did a quality check to ensure no leaks.He spotted a very small bead of water coming from the relief valve and showed me there was a problem, I contacted sears and told them there was a manufacturer defect..Dima tested the threads by screwing in a brand new pipe, the threads were immiediatly ruined, I contacted sears for a replacement , they sent out there own technician who performed the same test with a new pipe, he got the same results , the water heater was defective! He tells me that Sears will drop one off later...they never showed! The next day, they finally arrived and gave ne a brand new one...Dima showed great integrity when he told me that if they didn't install it, he would come back and do it for me with no extra charge ! After Sears technician left, I immediately noticed that the copper pipe to the over flow valve was not connected, I had no way to contact the guy who just left , and sears automated system sucks! So I contacted Dima, and true to his word he came over promptly and fixed the problem ! I am satisfied customer and would recommend/use his company again ...

Jeff V.

02/10/2022 12:00:00 SA

I have used Super Brothers several times over the years and have almost always had a completely positive experience. I say almost because I discovered a problem after their last visit, but they just came out this morning and fixed it, so in the end it was *still* a positive experience. They even left behind a card for a pretty generous discount on the next job.

And I'm sure there will be a next job because they have been the first people I call for quite a while now. The only time I didn't use them was when they were fully booked and my situation was somewhat dire. Let's just say that I was not as happy with the other company and really wish I hadn't been so desperate.

Kara ..

9/19/2018

Shoutout to Rey for the timeliness, professionalism, and education on the drain clean out process! Will absolutely utilize this company for future plumbing needs.

Joshua J.

6/15/2018

I recommend this company to anyone looking for a professional plumbing company. Pete our installer was on time, his work was excellent, he was friendly and he left our bathroom as clean, if not cleaner then he found it.

Chris S.

4/21/2018

Had them replace a water heater that was at the end of its life. They responded to a yelp quote request in minutes and got an appointment scheduled for a Sunday. The plumber was on time and the end result was very well done. The plumber even ran inside and fixed another small sink leak we had at no cost. They arranged the permit inspection and everything passed no problem. I will absolutely have them do work for us in the future.

Shao Y.

12/20/2019

Had an appointment at 1-3pm and the technician never showed up! Called the office and guy put me on hold and told me it's busy because of the holidays???! I never knew people shopped for water heaters on holidays. Very unprofessional!! At least give me a call and let me know he was going to be late.

Steve N.

3/18/2018

My original complain was for a clogged toilet and water under my house (ended up being a major plumbing problem).
This was the fourth Plumbing company I called and the only one that figured out the leak under my house (I'm on a raised foundation) was coming from my main water line and that the clog was from the plumbing being installed incorrectly on the master add on bathroom. The other 3 companies blamed the leak was from a main sewer line fitting under the house and the clog was from a toilet being clogged.
I even gave The No Suprise Guys (Bell Brother's) a shot.
Super Mario Plumbing By Far Exceeded my Expectations.
Two Thumb's Up.
Quality work at an affordable price.
They take pride in all their work.

Super Mario Plumbing is the way to go.
Hats off to their whole Crew
(Dan, Alex, Mike, Kierl, Andre, Demitro)

Brad W.

04/01/2022 12:00:00 SA

Woke up to a leaking water heater and made a couple inquiries and lucky for Super Brothers were the first to contact me. Daniel was easy to work with and communication was excellent. They were able to send out an installer the same day to install a new heat exchange water heater. They did an excellent and professional job, left the worksite clean and neat. They also took care of the SMUD rebate and manufacture rebate. I highly recommend them if you have any heating and air or plumbing needs.

John M.

04/02/2017 12:00:00 SA

We experienced a serious plumbing emergency late on a Friday afternoon, and since we care for my elderly father-in-law, it was important to find a solution as quickly as possible. Super Mario Plumbing not only responded, but were at our home within an hour of our call. They worked until late Friday evening and then returned Saturday to complete a major repair. I couldn't be happier with their response, their courtesy of everyone, and the professional work accomplished. They provided a quote for the completed work and lived up to it perfectly. I highly recommend them.

Inas Y.

7/16/2020

I called to have an appointment,right away they gave me one they didn't say we are busy like other companies,Mike came to my house connect all plumbing underneath my sink make sure no leak
He is professional ,that will be my company for any plumbing problem from now on
Thank you

Ricardo C.

09/06/2017 12:00:00 SA

*HVAC* service call

I am very pleased with the level of care taken to find the leak and do proper diagnostics to my A.C. unit. They were able to find the location of the leak which not one single company in the Sacramento area has been able to do since I purchased the home in '14 experiencing my first service call the summer of '15. I had a home warrenty and had several companies sent out. I was given various answers from updating the insulation in crawl space, new duct work, just needs refrigerant, and a new unit. Fast foward, I now rent the house out and the tenant started to experience similar issues I had in the past. My property manager also failed me by sending out a shady technician, the quick fix of adding refrigerant and not finding the leak. Fyi. Refrigerant doesn't just vanish, not 5lbs at least which is what I was charged. I then found these guys through yelp and decided to give them a try. I sent in pictures of my unit and of the work last completed. After a thorough examination the leak was finally found! Not joking, about 7 different companies in the past have come to my property.

I will provide a follow up review after the repairs are complete, so far very happy with the level and quality of service. I live out of town and the technician was able to provide me with more than enough detail and I feel that he treated this service call as though it were his own home.

If their plumbing service is on par with their HVAC service I would not hesitate to give this company a call for those service too.

Adam W.

2/21/2016

Out of three bids for a tankless water heater, Dima's was the best and his service was excellent. I will recommend him for any customer looking for a plumbing job in the Sacramento area. This business is doing it right.

Jim D.

11/22/2017

My hot water heater went out yesterday. I got 3 bids and SMP was very reasonable. They quoted me a price over the phone and that's what I paid. Both Mike and Paul were very professional and got the tank installed in 2 1/2 hours tonight. I've used them before and will use them again. Great job guys!

M M.

4/21/2018

Used these guys twice. Easy scheduling, on time, did solid work efficiently, very professional. Yuriy removed old faucet which had corroded into place and installed new one. Also took a quick look at a toilet and told me how to easily fix without charging (he was right). Super nice guy as well. Will definitely use again for my plumbing needs.

Ian N.

5/19/2020

Even though we didn't hire them for the work, they were very honest with what needed to be done. I won't hesitate to call them for any other plumbing services in the future!

Adam G.

04/06/2019 12:00:00 SA

Super Brothers recently converted our gas water heater to an electric heat pump water heater. The installer, Volodymyr, was very meticulous and I would highly recommend both him and the company as a whole. Very professional, on time, cleaned up everything. Overall a very very positive experience!!

Joseph Y.

1/24/2018

Super high prices! Did all this myself. Priceless! You're better off taking a class on plumbing that will reward you the rest of your life.

Anadenise S.

6/15/2017

I highly recommend Super Mario Plumbing. They are courteous, responsive, and did a great job installing my new thermocouple in my home for my water heater. Mike came out and did a great job and he was very knowledgeable and informative! I live in Granite Bay and I would highly recommend them for your plumbing needs! Thank you.

Lo S.

11/15/2014

I highly recommend this company. I just moved into a new construction home in Elk Grove where the water is very hard so I had them install a water softener for my entire house and I'm extremely satisfied with their service. Veema (I know I'm misspelling his name) came out and gave me a quote about 45 minutes after I called him and was very thorough. He went over multiple options for installation and his knowledge and experience was evident. Their price is unbeatable and the service is top notch. Veema went above and beyond and if I ever need any help with plumbing I'm calling super Mario plumbing!

Amanda T.

5/26/2017

Quick and great service! They were able to come out the same day I called. Plumber was very friendly and helpful. I would definitely use them again!

Sean G.

03/02/2021 12:00:00 SA

Very prompt response and accurate estimate on the price. The plumber Rey came out and was very helpful. Excellent coordination on the times and what to expect. He did the work effectively and minimized the amount of time the water needed to be shut off. He even showed me how to check for hot vs cold water leaks from the water meter for future use.

Diane H.

1/16/2016

A+++++!! Answered phone right away. Came out within 2 hours on a Saturday morning to replace our water heater. Professional, polite and efficient. Good price for heater and install. Support local businesses like this and RUN from Home Depot. Super Mario Plumbing had better price and MUCH better customer service. Highly recommended.

eric m.

1/22/2022

Good communication. Very prompt reliable service. I will hire them again when I need a plumber.

Christine M.

7/17/2022

Met all of our expectations! We replaced our air conditioner and our heater which were 20 years old. Great price, friendly and knowledgeable staff, passed city & SMud inspections! Highly recommended!

Sergey M.

05/02/2016 12:00:00 SA

Amazing. Very happy with the service.
One call and same day service. Wouldn't use anybody but them.
Submitted request on line they respond in less then an hour and came out to replace waterheater on same day.
By 1:00 PM we had new waterheater installed.

Jack I.

9/27/2017

Vadim just left after helping us with our stove. The guy did an amazing job, and everything works. Thats the last of my comments on actual plumbing or work. What was more awesome was how nice he was, and the great sense of humor. Which for the last run of the day at 7 at night after a long day is amazing. I wish every interaction with everyone was as pleasant as ours was with Vadim. Hopefully the bosses are reading this, give that man a raise.

Mark F.

1/20/2017

Our kitchen drain was plugged up last night. I called Super Mario this morning, and was given a time slot 11:00-1:00, Mike of Super Mario called and said he would arrive sooner. Mike cleaned the drain and tested the system. He was very professional and explained everything. He asked me where I found Super Mario. I told him we found him on Yelp and got an instant $10 discount. I will use them again if needed.

Erin L.

8/31/2017

Talk about an outstanding job! They responded to my quote immediately and showed up right on time. They made sure the job was done right even if that meant they had to go to the local hardware store to get the right materials. They fixed my gas line so that my stove can sit flush against the wall rather than sticking out three to four inches. Way to go Super MARIO! Thank you for making my kitchen look so much better and preventing stubbed toes!

Debbie W.

08/08/2017 12:00:00 SA

We just had a new hot water heater installed today and I have to say I am very happy with this company. From the person who I talked to on the phone and gave me the estimate to the installer, Vadim, they were friendly and professional. Vadim did an excellent job installing and cleaning up after the job was complete. He also arrived early. I had gotten an earlier estimate from another plumber that was $700 higher! Thank you Super Mario Plumbing for a fair price and great work. We will definitely use this company again!

Doug L.

9/28/2015

OUTSTANDING SERVICE. Came out same day to repair a small leak in the valve at the water heater. Quoted estimate over phine, called when he was on his way, and completed a thorough repair for the price quoted. Would definitely use Dima and Super Mario Plumbing again.

Shannon D.

12/23/2021

We had them replace our hot water heater. The person who scheduled the appointment was very professional and straight forward. The quote was about $400 lower than other companies. The plumber who did the work (Rey) communicated well and got the work done on time. I'll definitely use super brothers in the future.

Thomas B.

7/21/2021

Great guys! Knocked it out in a day. Installers were super courteous and did a really nice job.

Chrissy B.

02/09/2017 12:00:00 SA

Called Super Mario Pluming to have my hot water heater flushed. Vadim came to service the water heater. He was professional, timely, clean and answered all my questions! Which was much appreciated!! I will be using their services again in the future!! I highly recommend them!!

Wendy H.

9/29/2021

This review is long overdue - my water heater went out on Christmas day and Super Brothers came to the rescue without hesitation and without jacked up prices.

They had to wait till the next day to get the new water heater but they were at my house bright and early. My old water heater was not fully up to code so the technician had to rebuild a lot and add new piping so I was expecting to see the price increase accordingly. I was so surprised and so pleased that they honored the original quote they gave me and even though it took 7 hours to finish the job (the water heater is in a very tight space), they didn't charge a penny extra. The technician did a great job and I'm so happy it's now up to code.

I haven't had any plumbing needs since but I've recommended Super Brothers to many of my friends. I will definitely use them again!

Jatziry M.

9/25/2022

Jose was so informative and knowledgeable. Very impressed with his work. This is definitely a place I'd recommend to friends and family!

Jonathan L.

9/18/2022

Excellent price and quality install for heat pump water heater. Replaced my 30 year old gas water heater with electric heat pump one. The installer did a great job including running electrical, installing drain and condensate pipes, etc.

Micki G.

02/04/2019 12:00:00 SA

Anyone who shows up on short notice to clear your main drain of hair and other nasty stuff deserves a good review! These guys were on time, worked quickly, and didn't charge too much for all the trouble of removing a toilet, plumbing the drain and removing horribly nasty things no one ever wants to see again!
We called these guys when the Bonnie people didn't answer their phones. Very fortuitous - happy to find a new plumber!

Michelle f.

05/02/2015 12:00:00 SA

I originally called out plumbing to put a wax ring on my toilet and then got a quote from Dima (the owner) while he was out to put on the wax ring. He was very affordable too. I had a higher quote from a contractor for a simple wax ring. I just bought my house so there were multiple things I needed to get done. Dima was super helpful and explained everything to me. I am one of those type of people who loves to know the ins and out of how things should be done. Dima, who is a SMUD contracted plumber, provided information on SMUD rebates and I was able to get a new heat pump for my house which came with a 37 year old water heater. I wouldn't have been able to switch it without knowing I could get a $1,000 SMUD rebate. I then scheduled with Dima for the heat pump installation. The day of, he had his employee (Peter) started taking apart my old water heater. Super Mario Plumbing is a 2 man team which can also be great. The quality of service was amazing. I also had Dima get a permit for the heat pump to run it outside. Although the work they provided cost more than the orignal quote due to the county permit regulations needing an extra tank, Dima charged me the original quote. Dima was also able to find a good deal for the heat pump to save me $100 form the original price he quoted. Saving me $ makes me extremely happy. Dima scheduled for Rancho Cordova County to come sign off on the permit. The Rancho Cordova County staff came the following day and was really impressed by the job Peter and Dima did on my heat pump. It looks great! Thank you Dima and Peter!!! I would recommend them to my family/friends and everyone. I also called them to ask a question a week later and they told me that SMUD called them and confirmed that I am getting my SMUD rebate. Yay :)

Michelle

L E W.

5/30/2017

Don't hesitate! Hire them. I spent a lot of time looking for someone to simply replace my bathtub/shower. I received several estimates with a range that shocked me. Super Mario Plumbing was very reasonable. Ben and Boris did a professional job; very friendly, clean and showed me progress along the way. I was very impressed from the initial contact to the completion of the job which took only a couple of days. They even took a minute to tighten my shower handle in my other bathroom! A very big THANK YOU!

Justin C.

5/22/2018

I'm a new home owner and have to get my HVAC system repaired. Saw the good reviews of this place so I figured I would ask for a quote. I provided some info in a live chat and was told a technician would come out on Friday in order to get a proper estimate. I regretfully told them I couldn't do Friday and asked if they could do a ball park estimate and they left me hanging in chat for about 15 minutes before leaving the chat with no response.

I'm not very well versed with how the business works so maybe it was irritating for them to have to explain how their business works, but I thought that the lack of response was extremely unprofessional - I would have much rather been told that it wouldn't be possible than to be ignored.

Frank T.

11/29/2021

Very prompt, very responsive, very reliable, very courteous, very professional and very communicative! Did exactly what they said they'd do at the price they said they'd do it for!!! Doesn't get much better than that!!!

K M.

11/01/2018 12:00:00 SA

Michael was great. There was a fair bit of back-and-forth about the timing, but I did appreciate that they kept in communication with me and were also willing to set up 2-hour windows for when they would come to the house. (Crucial for planning when both of us work during the day and have to find a way to get back to open the door - so much better than the usual some time between 8am and 5pm.)

The first thing I noticed was the way that he carefully moved the rug out of the way. A small thing, but it showed an attention to detail. Also in general, really cool and polite. Just a nice touch.

He gave me a full description of what he ended up doing and the other things he checked to make sure they weren't leaking as well.

He charged me exactly what they quoted before even arriving. I know it's not easy to provide an estimate before looking at the work, or always possible, but in this case, they were able to do that and it really made things smooth for me. (I got over it (I hate spending money on toilets) before they arrived and the price didn't suddenly change so I could relax.)

They also provided a 1 year warranty - definitely appreciated.

I was worried about finding a plumber in town and this was my first attempt. So glad it went so well.

Ikman K.

4/29/2016

I can't tell you how amazing these guys are. I bought a water softener and reverse osmosis system online. It had issues with the right parts etc..

Dima and crew came back 3 times, on their own dime, to make sure it was done right. Last night he stayed until 10 pm to get it to work.

Then when he finished, he said this is my problem now, call me if anything happens

He didn't even want me to pay him until it was done and I was happy. That combined with transparent prices is amazing.

He went out of his way to clean up after himself, to put things together that were not the correct parts. He just made it work.

I wish them lots of success and I will definitely call them again in the future if I have some plumbing stuff.

Natalie H.

7/30/2014

These guys were great! I must admit I called because of the name and ended up getting great service! They came over to the house, fixed my toilet right away, even had extra parts that I didn't need to go out and buy! In and out in about 30 min. and very, very affordable!

I would absolutely recommend them and use them again!

Wild B.

4/16/2018

Yuriy cleaned my kitchen drain the right way. I have to have it done about once a year, and no one before has been as thorough and careful. Highly recommended!

Courtney I.

03/09/2018 12:00:00 SA

My water heater went out. After calling around Super Mario was quickly able to provide a rough estimate and squeeze me in ASAP.

They came out and gave VERY thorough expectations of what to expect with a new hybrid heat pump water heater. They even took the time to explain the basics of how the energy efficiency part works.

The price was right in line if not better than others offered. The service was wonderful. They didn't leave a mess. Most of all I knew every step of what would happen. A realistic time frame, a call when they were on their way AND a call to warn when the inspector was in the way for the permit. From start to finish it was a very comfortable experience!

Gerald A.

11/30/2016

From the start of asking for a quote , service was good. They stayed in touch with you on estimated arrival and even called prior to showing Up on time! Mike was super professional and very clean. Tools appeared to been in good working order and clean. When completed he cleaned up in an orderly manner. Very professional organization and if need be will call again. The cost was spot on to what was quoted , no pressure from plumber on purchasing additional things.

Alena C.

1/17/2018

Used Super Mario again a few days ago for a main line plug..They responded immediately, came out the same day. We had a 1 hr window but the plumber spent 3.5 hours at our house trying to fix our problem. When he was unable to, they did not charge us. I would 100% recommend these guys again!

Bryan D.

07/10/2020 12:00:00 SA

Great experience with super brothers. He correctly guessed that the problem before even taking off toilet. Saving me $$ compared to what I thought it might have been.

Fixed the problem with toilet very quickly and was patient with my curious kids watching in awe of the roots coming in around the flange.

Will call again next time I need a plumber

Andrew C.

06/06/2019 12:00:00 SA

Was referred to Super Brothers by a former landlord that had a good experience with them and said that they had fair pricing. Definitely agree. Had quick response contact via phone and texting by Dimitar who came out and performed the quote for my gas water heater replacement with hybrid heat pump water heater. Quote was far less than the next closest quote. When I scheduled the service, Kirill was the technician that arrived, on time and started the work immediately. Dimitar came by to help with the electrical work and Kirill continued the work from 8AM to 10:30PM with only 2 breaks to go to Home Depot for additional parts. Entirely professional and went above an beyond to complete the work. Very honest and straight-forward approach with no up-selling/sales approach. Would definitely use in the future for plumbing/electring and HVAC needs.

Darrel O.

09/01/2021 12:00:00 SA

Super Brothers is awesome. I needed to get my HVAC replaced and had already talked with some other companies, and wanted to also get a quote from these guys because they're close to my house. The guy came out and evaluated the situation, heard my needs, and then gave me a reasonable quote. I went ahead and selected them based mostly on all the positive reviews, and I'm so glad I did. Dima came out with his crew for the two day job of replacing the external unit, the internal unit, and also replacing my old ducts with new ones. The whole crew was great, and the guys did a great job. When there was one room that wasn't getting as cool as I liked, Dima came out to evaluate and implemented a solution. Now everything is awesome at my house. My electric bill is lower, I have a brand new and efficient unit, and all my rooms are cool. 100% recommend these guys. Oh, and the girls running the office are very nice, too. Can't forget them! :-)

Gloria G.

9/27/2019

Thank you Super Brothers Plumbing for a job well done!!! I'm happy with my toilet installation.. Karl the technician is very polite and very efficient with the job. This guys are honest to their work, and cost as well !! Thank you .. I'm a happy customer

Kofi K.

12/16/2022

We got several quotes for a water softener installation, and Super Brothers was the most reasonable in terms of where they wanted to place it and the cost.

When we got to the end of the installation, we realized that the manifold had a small crack in it and was leaking!

Once I got the manifold replaced, they came back and switched out the manifold at no extra cost. Great customer service!

Chee Wai C.

3/18/2019

This guys are really good, responsible and fast. Very prompt and responsive to service calls even on weekends when my water heater broke down. They came immediately. Excellent customer service. Will do business with them again.

Justin K.

08/02/2019 12:00:00 SA

Rey came out within a day of calling and took care of the problem quickly and effectively. He even offered some tips on how to make sure we didn't keep having the problem with our tub (which has happened almost every year). Great service, would absolutely call them again!

Z J.

4/21/2023

We picked them because the price was reasonable. The plumber, Mykhailo was quick, professional and polite.

Gabe R.

3/24/2016

Here is how you get a five star review... Provide excellent customer service!

I called because every time I ran the washing machine stuff seeped in to the bathtub. Called Super Mario Plumbing to make an appointment for them to come out. Unfortunately they had a major job going on but provided me with an explanation of what the issue probably was and suggestions on how to fix it myself. Lo and behold it worked!

That is the kind of business I will always support.

Jeffrey A.

08/03/2019 12:00:00 SA

Hi I just had some work done by this company and I would recommend them. Volodynyr was great very professional did a great job. Thank you. Jeff

Kyle E.

07/12/2020 12:00:00 SA

Responded in about 5 mins. Couldn't come until 4 days later, but still, impressive response time on a Sunday.

Sean M.

6/18/2019

Thus far 5 star service, hired them to install a Hybrid Hot water tank which involved switching from gas to electric and relocating to new tank to basement thus opening up a lot more space in the laundry room.

Also had them install a Mini Split Ductless HVAC unit. Dimitri showed up on time and quickly for quote, gave a competitive bid and pretty much hired them on the spot. They literally were able to start the project almost immediately. They showed up and completed the job within the time frame they stated and were completely professional and respectful the whole time.

Permits were pulled and the city building inspector showed up a few days later. (Always a stressful event) The city building inspector was satisfied with their work (Phewww)

The only potential issue is the city inspector required certain paper work that was not provided to me by Super Brothers. The project won't get permitted until the inspector has received the paper work. I immediately requested the certificate of compliance via email and they responded stating I will receive the paper work for the city building inspector the next day. Update: As promised the paper work came through and I have sent it off to the city inspector.

Already requested them for another job in my home. The reviews don't lie, great company : )

Mohendar C.

11/12/2016 12:00:00 SA

Mike was an excellent plumber he arrived on time and took care of the problem right away I would highly recommend this company to everyone

Jon M.

1/31/2023

Artem and Andy did a great job clearing our badly plugged sewer line. And, they are a couple of really nice and interesting men.
I highly recommend Super Brothers Plumbing Heating & Air.

Afia T.

3/14/2021

Great Job! The gave me the most affordable quote for converting my electronic stove to gas stove. The technician were extremely knowledgeable, polite, hard working, professional.
They had to cut into my kitchen walls to place the gas piping and after they repaired my walls as if it had never been cut. All i had to do is paint over the repairs and it looked like new.
The technician had to work when it was raining really had, and they prepared for the work by laying down protection on the kitchen and hallway floors to make sure no mud or debris tracked into my home. After they cleaned up everything.
Super Brothers plumbing five stars.

Ashley M.

11/13/2019

Ray H just came to our home, snaked the main line, and unclogged our 3 toilets today in 30 minutes. He called in advance to inform me of his upcoming arrival. Ray was very courteous and professional. He asked me a few questions and immediately got to work. Ray completed the work quickly, thoroughly, and left the 3 toilets in good shape. I really appreciated how personable Ray was. It made the entire process easier. Thank you for fixing our toilets Ray!

robert s.

8/28/2021

They replaced my 21 year old water gas water heater with a hybrid electric unit. They were professional, honest and did excellent work on the install. Will definitely hire them for all my future plumbing needs.

Chris A.

10/01/2018 12:00:00 SA

I've been looking for a professional local plumbing business and these guys are it. I was having issues with my dish washer hoses leaking and Rey was able to fix the problem. Rey was very professional and knowledgeable, he was able to show me what was the problem without trying to sell a new item like other companies do. I got these guys on my speed dial. Thank you!

Tom H.

5/23/2022

A technician was friendly, and his service was great and helpful. The clogging problem was resolved.

Charlisa H.

05/09/2020 12:00:00 SA

When your hot water doesn't work, it's not always clear what to do, but after an inspection from PG&E which determined we needed a new Water heater I went into a frenzy trying to figure out what to do next. I contacted several companies and finally came upon Super Brother Plumbing Heating and Air. Trevor was our technician. He was very professional and explained what he was doing throughout the installation process. The owner Domitian was extremely personable as well. The price, the service and the crew were amazing. I highly recommend their services to anyone in need of a water heater and install.

Shawn L.

01/08/2016 12:00:00 SA

Super Mario Plumbing replaced a gas hot water heater for us this week. I called on Monday and the installation was done on Tuesday. Dima was very receptive to all my questions and the installer did an outstanding job with the water heater installation. It looks great, was installed quickly, and works great. The price quoted was exactly what I was charged. I really appreciate their professionalism and quality work. I would definitely use Super Mario Plumbing again.

Kristi K.

6/17/2016

Moved in our house a little over a year ago and called Super Mario to just check out our drainage in showers, tubs and toilets. They were incredibly friendly in answering my questions and made an appointment for the next day. Even with a two hour window, the dispatch called me twice to give me an update on the plumbers ETA. Uri and his partner arrived on time, were extremely friendly, knowledgeable and helpful in snaking our drains to get everything flowing again. I would highly recommend Super Mario Plumbing for all of your plumbing needs. Their magnet is on my fridge and I will use them again when necessary!!

Thank you!

Gerry D.

12/12/2022 12:00:00 SA

Got a kitchen sink and food processor installed by Andrii of Super Brothers Plumbing Heating & Air and can't say enough of a great job he did. We are very happy with the job well done and the attention to detail. In addition he helped clean a clogged drain to make sure the whole system was running perfectly. Andrii was a true professional with a humble demeanor. We look forward to working with Super Brothers Plumbing Heating & Air for our next project.

Dan W.

5/31/2018

Got estimates from 5 different plumbers. Super Mario was the only one to mention my water heater may be under warranty, the others seemed to be really wanting to replace the water heater. The parts were covered under warranty and I paid for labor. Nice and easy. Honesty gets my business every time. Thanks

Xiao L.

06/05/2022 12:00:00 SA

Learned about the TECH initiative which gives rebates to people replacing their gas water heaters with heat pump systems. These guys were the lowest quote I got and getting the quote from them was also by far the easiest (they just asked for some pictures, didn't even need to send people to my house which is always a pain to schedule). They did the work and were prompt in fixing one small issue to pass inspections.

Roger S.

4/25/2020

My opinion is definitely improving since my last update. The owner called my dad and apologized and someone actually personally returned my dad's check yesterday, even though I never asked for any action on their part. Thank you. I just hope you will be clear with customers about your policy of fixing versus replacing older fixtures. I do appreciate your effort to make things right with him and wish you the best through these difficult times.

Sarah T.

9/29/2017

Excellent work and easy on the eyes. They are prompt and have fair prices. I highly recommend.

Julie R.

4/14/2018

They were professional and competent. The price seemed fair. We are happy customers. It's comforting considering we are landlords and are not in the area to make repairs ourselves. They took photos and sent to us so we could see the quality of their work. Tenants said everything looked great with new faucet and leak repair inside a wall. We will use them again.

H C.

3/15/2022

Ray from Super Brothers plumbing came out for a consultation. We appreciated his diligence and professionalism in recommending our next steps (which involved replacing a 30 year old sink from a tiled counter with a drop-in stainless steel sink). I will definitely working with Super Brothers again for future jobs - great service and work ethic is hard to find and Ray took the time to assess what we needed before proceeding. Thank you!

Kate X.

5/18/2017

From my Angieslist Review:
To begin with, I sent an email to my top 3 plumber choices and Super Mario replied first, on the next day. After getting reply from other plumber with much higher cost, I scheduled an appointment for a few days later for 2-4pm. On the day they called requesting to move up to 1pm, and we then received a call to give 20 minutes notice of arrival.

The plumber, Oleg, was a truly nice guy. He was polite and friendly, pointed out other issues that needed attention, did the job with everything you'd expect and more. The price was as stated on their website and actually the best price available; they made no extra charge for installing our new cleansing toilet seat with a water hookup -- $145 after $10 discount ex-military/senior.

On top of it all, as I wrote in my email to them, I give my compliments on their website. It is exceptional, among the very best I've seen because it is simple but thorough, easy to navigate, attractive and provides everything you need to know -- even basic prices are listed which is practically unheard of! repipeyourhouse.com

At the end, Super Mario gave us promotional gifts of a combination pen/stylus and a sturdy case containing post-it note pad and post-it arrows.

Needless to say we are satisfied and pleased, appreciate the excellent communication, and give Super Mario 10 out of 10 stars.

BTW, we are also delighted with our new toilet and bidet seat - they are worth all the research I did to meet our key requirements of Concealed Trap-way (smooth side easier to clean) and the strong Siphon Jet Flush: American Standard 1.28-GPF WaterSense Elongated Chair Height 2-Piece Toilet Model 2514101 (found on sale @ $215 at Lowe's) plus KOHLER K-5724 Puretide Manual Bidet Seat (from Home Depot).

Kareena C.

05/12/2020 12:00:00 SA

Update*
Daniel with Super Bros. saw my previous review and called me to apologize on behalf of the company. They refunded me for the service call since they were unable to identify the problem. I do appreciate their ethics in regard to customer service.

Starla M.

9/25/2018

The owner of Super Mario Plumbing came to my home to assess the problem after the earlier review of the service offered by one of his servicemen. After spending about 2 hours, he suggested a way to install new piping to circumvent the problem. Two weeks later he returned with an assistant plumber and fixed the problem. The spicket is operational now. I am completely satisfied with the end result.

John T.

12/31/2021

I contacted Super Bros at 9AM Monday, they dispatched a plumber to my home by 10:30AM, and fixed and serviced our tankless water heater by noon, all for less than $300. Andrii the plumber was superb, professional, courteous, and fast. I will definitely use Super Bros in the future. (Interestingly, they never responded to my request through Yelp over the weekend, so I called on Monday since they were a certified service company for our brand of tankless water heater. I'm glad that I did.)

Mary K.

03/07/2020 12:00:00 SA

The Super Brothers really are super! As a property manager, I really appreciated how quickly and efficiently they came out to fix a plumbing emergency at our duplex home. Their quote was fair and they are a company of integrity. They communicate information very well with their customers and provide skilled, quality work and friendly, responsive staff. The Super Brothers will be the plumbers we call for all our future plumbing repairs!

Jonathan D.

11/12/2020 12:00:00 SA

Excellent, prompt service. Best price, substantially, of 3 bids I received for gas water heater replacement . Jobs well done: water heater, recirculation pump, and faucet replacement. No upsell. Responsive, professional. I highly recommend Super Brothers. I will use them again for my next plumbing needs. (This is an uncompensated, independent review.)

Brian S.

2/22/2017

Showed up on time. Plumber was a very nice guy and knowledgeable. Gave me a quote over the phone, and that's what I paid.

Natalie C.

8/27/2022

We had a whole house filter installed. Super brothers has very good service and everyone who we met is very kind. The price is pretty good too and they arrive in a timely manner. I would recommend super brothers! Thanks we will use your service again soon!

Austin H.

9/19/2017

Day one: We had an active leek in the wall and couldn't find it. Super Mario Plumbing came out, found the leak and let me know you need a special machine to fix it. Their schedule was full the next day, but since it was actively spraying (very lightly) the tech made some calls and they fit me in. They made me feel like my problem was important and made sure I understood the issue and didn't have any questions before he left. Top notch.
Day two: A different tech shows up, Yourii. He was fitting me in between jobs and I got the sense he was in a hurry, but never made me feel rushed at all. He took his time and explained what he needed to do to resolve the leek and once removed, he showed me the defective part. He was fast, very friendly and curious. I couldn't have asked for a better experience.
Over all: With 2 different techs from the same company that provided great customer service and work it shows that Super Mario Plumbing takes pride in what they do and appreciates their customers. It also helps that the repair cost less then I thought it would! If you need some plumbing work done give these guys a call. They are 5 stars all day long!

John C.

9/14/2018

Super Mario is awesome! My old water heater was leaking and needed replacement. I contacted three vendors for a quote and Super Mario were, by far, the most responsive and competent in the way they responded and quoted the job. Dmitriy was very professional, informative and helpful in guiding me to what was needed to apply for the SMUD hybrid water heater rebate. They provided the unit I wanted (that carried a 10 year warranty) at a very fair price (by comparison, a larger, more established vendor quoted the job at almost $1600 more, with a generic water heater brand with only 6 years warranty.) Dima did a great and careful job installing the unit and all the required code upgrades in a day. Highly recommended!

Art B.

5/25/2016

Based on the great reviews, I gave Super Mario Plumbing a call. They answered the phone quickly, and were responsive in locating a crew that could get to our house within 2 hours. In fact, Peter and Ben showed up in about a half hour! Peter went to work quickly diagnosing the problem, and found a further bent pipe complication in the wall as well. I believe they gave me a reasonable quote and performed quality work in a short period of time and I was able to turn on the water to the house again. After personally watching them work, and having used many plumbers over the years, I would definitely use them again.

Rene B.

03/08/2016 12:00:00 SA

Made an appointment with Dima after we determined that we have to remove our water softener from the line. It was causing a low water pressure inside the house. Nyuri (I think that's the spelling of his name) came to the house at the appointed time. Actually, Dima moved the appointed time to one day earlier than originally promised and that was a good thing. Nyuri was a pleasant guy to work with, and his workmanship is excellent. He even helped me moved the water softener equipment outside.
After he was done, and found out that the water pressure in the bathroom was still low, he came in to the house, but first putting booties on as we don't take our shoes inside the house. He removed one of the aerators from the bathroom faucet and found a lot of gunk. He cleaned that up and offered to clean the rest. I declined since it was a easy thing for me to do and I have to do it on all other 5 faucets.
He still charged me the original quote, gave me a receipt, a pen with stylus for tablets, and a magnet.
A very pleasant experience. I would not hesitate to call Dima again for future problems.

Katie S.

11/01/2017 12:00:00 SA

Great work and reasonably priced. Fixed a plumbing leak coming into the house from our main line. Happy with the job done and would recommend them!

Jon R.

6/15/2018

We had a whole house repipe done by Super Mario and could not be more pleased with their professional work and customer service attitude. They draped off the areas where they needed to cut sheetrock and kept the mess to a minimum. Always cleaned up completely at the end of the day and arranged for running water available to at least a lavatory and toilet each night. They always let us know when the city water supply had to be shut off with an estimate of how long it was likely to be off. We live in Davis with meticulous building inspectors and Super Mario's work passed inspection on the initial visit. We hope our plumbing issues are behind us now, but will call Super Mario in the future for any plumbing we need done.

Justin T.

06/02/2023 12:00:00 SA

Amazing service and best price around town! They did an amazing job replacing our Water Softener System! Highly recommended for their service! Clean and quality installation they are very pleasant as well! Sure not our last time utilizing their service!! They gave us goodies too! I mean I was surprised!

Jay J.

02/12/2022 12:00:00 SA

The super in Super Brothers is spot on. We noticed water leaking from our water heater. There was mold and the sheet rock was soaking wet. I went on Yelp and messaged several companies. Super Bros was the most responsive. I received 3 quotes and they beat everyone by $1000. They informed me of all the SMUD rebates and had the forms ready to go. The next morning they went to work. They replaced my giant 2 water heaters with a sleek hybrid. They took care of the electrical, county permits and SMUD rebates. They replaced my moldy wall and built another box to put the new heater on for a reasonable fee. They stayed here until the job was done. They cleaned up and even left us a notebook and coupon. I am grateful that they prioritized my problem and were ethical about it. Realizing a customer doesn't have hot water puts them in a position of serious leverage, but they didn't abuse this. Instead, they were honest and did a great job. I highly recommend them.

VA D.

2/23/2017

This is going to be a quick review. Mike from Super Mario Plumbing was just here and now we have a new kitchen faucet. The old one had almost no water pressure and the new one is amazing. Mike called right before coming out, took about an hour and a half to take off the new faucet and install the new one, and it probably took a little longer than he's used to since I asked him if he would run the water through the lines first before connecting them just to make sure they were as clear as possible. He remembered and did it without me reminding him, he turned the water heater back on without me reminding him (there was a reason for turning it off), and he turned the main water back on and tested everything before leaving without me reminding him. All of that for a fair price and an installer with a great attitude. THANK YOU Super Mario Plumbing. I hope over the years we can still count on you. In fact, we DO need two new toilets, hmmm...

Howard L.

05/02/2020 12:00:00 SA

came to my house and installed new instant water heater. No issues. Thanks for a good job

Ron P.

10/09/2018 12:00:00 SA

I called to make an appointment to fix our toilet that had leaked on a Friday. They did not have anyone that day but said they would come out Monday afternoon. Rey was running late, but call prior to the appointment which was nice. Rey was very professional and took the work seriously. Although the problem was not as big a problem as I originally thought, Rey, provided some guidance and helped with the flapper issue we have had for a while. He also fixed a loose faucet handle in the same bathroom. Used them many times, just another great experience from a company that you can depend on.

Nancy P.

12/02/2020 12:00:00 SA

I have used Super Brothers Plumbing several times at rental property I own and in my home. They are top notch!! Super Brothers is professional, responsive and always able to solve my plumbing problems quickly and at a fair price! Rey most recently did a repair for me and followed up after the job was complete just to affirm my satisfaction! I highly recommend Super Brothers for your plumbing needs!

Pamela P.

7/19/2018

Based on the reviews, I called Super Mario Plumbing Heating & Air, and they were great! They came out the next day to install a new garbage disposal (which they supplied as part of the estimate). They also installed a fancy kitchen faucet I bought months ago online, and I could not be more pleased. Kirill was on time and super professional and did an expert installation of both items. He also thankfully wore covers over his shoes so as not to bring outside dirt in. Thank you, Super Mario and Kirill!

Jodi B.

12/17/2021

Our kitchen sink wasn't draining and the disposal wasn't working. I called Super Brothers on a Thursday afternoon and someone was out the next day. Mike was very nice, professional, and knowledgeable. The disposal was cracked, and rusted in parts so he replaced it in about 30 minutes. Even gave me a discount card and Christmas gift. This is the second time I've used Super Brothers for plumbing my needs and have received great service. Highly recommend them!

Roshell Y.

9/13/2022

Called Super Bros after another company quoted me 4x the going rate for a hose bib replacement out front. Jose called to let me know he was running early and confirm he could come by; he was prompt and professional, and completed the repair/replacement of my cracked hose bib in less than 30 minutes. I'll definitely be using Super Brothers in the future.

Lisa F.

01/10/2016 12:00:00 SA

WOW what a find. Dima and his assistant were fantastic. Very reasonabllly priced compared to their competitors. My water heater went out on a Friday night. After searching for a contractor that could do the work on a Saturday, Dima was the only one that fit me in his schedule. He even went through all the pain of dealing with my insurance company for replacement authorization (not an easy task!) . They were , fast, thorow, and cleaned up after themselves.

I highly recommend Super Mario Plumbing and will use them again.

L. Forrest

Chris S.

4/13/2018

Super Mario Plumbing is great! I've had the chance to work with Ivan on 2 occasions now, and both times, he was extremely professional and obviously takes pride in his work. We had to reschedule a few appointments, but they have always been extremely responsive and more than willing to accommodate and make things right. In an industry where it is difficult to find honest technicians these guys show up and prove that integrity still exists. Thanks Ivan, and thank you Super Mario Plumbing Heating & Air.

Eric B.

12/26/2018

I discovered my water heater to be leaking Friday night. Saturday morning, I called Super Mario Plumbing first, based on all the yelp reviews. They were able to provide an exact quote based on pictures of my leaking water heater. I called around to get other quotes, but the other places wanted to send someone out later in the day to provide an exact quote, so they could only provide ballpark figures. I went with Super Mario Plumbing because they had the most competitive pricing, and ultimately, better customer service.

My service tech was Kirill, and he was very professional. He showed up on time, explained everything he was going to do, and answered all my follow up questions. He ended up having to do some extra work since I had a direct vent water heater, and the new one was a bit taller than my old one, but it was all included in the original quote. I could not be more pleased with his work and customer service.

I highly recommend Super Mario Plumbing, and would definitely call them again for any plumbing needs.

Jon B.

8/27/2020

I had a AC drains plugged that caused damage to my plenum and leak through a ceiling. Called super brothers who came out and got me scheduled within a day and fix the day after. They came early and ready the next day to correct all of the issues. Highly recommend them.

Roel P.

09/09/2015 12:00:00 SA

Thanks to Yelp!! I found my go to Plumber, He's name is Dima the owner of Super Mario Plumbing. I called a couple of plumbing business and their giving me an estimate without looking at the problem from $200 to $300 to fix it, they don't even want to come and see the problem. But just one call to Dima he came in and check the problem and give me a price quote that is more affordable, which is lower than the other two plumber that i call previously. He is very friendly and prompt. I would recommend him to anybody who needs fixing regarding plumbing.

Renee P.

09/10/2019 12:00:00 SA

I used Yelp to find a plumber recently and Super Brothers ultimately got us taken care of. They were not the first response, so I initially did not choose them. They were gracious about my having selected somebody else and I appreciated that. The first company flaked, and I reached back out to Super Brothers. Their scheduling was timely, they were easy to communicate with, prompt and did a great job for a reasonable price. I will definitely use these guys again!

Richard S.

4/27/2017

We experienced excellent customer service from Super Mario Plumbing when we needed to replace our old worn out water heater. Received an accurate and competitive estimate over the phone, and the work was scheduled for the very next day. The technician arrived at the prescheduled time and was highly professional and proficient at replacing the water heater. Great communication both over the phone from the estimator and from the technician doing the work. We will use Super Mario again if we have any plumbing jobs in the future because of their excellent service and reasonable prices. Highly recommended!

Bruce L.

12/12/2021 12:00:00 SA

I know nothing about water heaters. That being said I have no idea if they did a good job or a bad job. But I do know i have hot water and nothing is leaking. Quick response, competitive pricing and on time.

Yvonne A.

02/05/2017 12:00:00 SA

DK was professional and very helpful over the phone. We thought since it is weekend, no one is available but he send someone on the same day and Yurii came over and did a wonderful job. One thing I like, he wore shoes cover. when they go inside the house. Yurii was very professional and respectful. The price is reasonable as well. I would highly recommend them for any plumbing issues.

Gabel G.

3/15/2017

Well Super Mario came though and made a bad experience turn into a great one. The manager called me concerned about the situation that I had experienced. In taking to him he was understanding and apologetic to my issue. In conclusion he came to my house personally to show his concern and make the situation correct. Yes, they are a good company, because they will try their hardest to make the customer pleased with their service. Once again thank you for making the situation a positive one.

Calvin M.

8/31/2019

I have used them in the past and I called them again recently. Once again exceptional customer service. I got an on-site estimate but was recommended a simpler cheaper DIY fix. Very honest guy and my technician went out of his way to help trouble shoot a sink faucet. This is my go to company for all plumbing, HVAC needs. Thanks again for your awesome customer service.

Suzy H.

1/20/2017

I have to say 5+ stars for Super Mario Plumbing for such a great team!! I have been without hot water for a whole week which was very trying for my daughter and I. I started calling for quotes to replace my water heater and am always skeptical to make sure I am not being taken advantage of. Super Mario gave me an estimate that was reasonable compared to others I had called. They moved things around and came out the same day I called and within two days I have my new water heater installed.
Dimitar went above and beyond to help us with the paperwork and preparing us for what we needed for our inspection. The inspector gave them flying colors and said they did an outstanding job compared to the other water heaters he had seen that morning.
They are a go to for any future plumbing needs.
Way to go Super Mario!! Thank you for your honesty and integrity in what you do!!!

Alvina S.

4/22/2023

They were great with first quote and very detailed with a sewer problem. Completed job on a very timely manor
Would highly recommend them.

Hayden S.

09/11/2018 12:00:00 SA

Great work today! Quick, fast, and respectful.
Rey did an awesome job!
Thank you guys for coming so quickly . It really helped
Us out . Highly recommended for honest clean work

Tw C.

9/15/2016

My water heater was on the brink of destruction, so I called around for some estimates - Super Mario Plumbing was the best all around, from price ($1250 for 50gal water heater install), guaranteed workmanship, and professionalism. After work was complete, the installer spent another 20-30 minutes answering a bunch of questions, and not just related to the water heater. That's customer service. I would definitely recommend these guys, and will be using them for any future plumbing needs.

Roxana A.

10/09/2016 12:00:00 SA

Replaced my water heater, dealt with the permit, and provided me exceptional customer service within 24 hours of my call in to them that it was busted. Super nice, hard working crew that followed up to make sure inspector signed off when their work was done. What more could you want?

Al Z.

12/05/2015 12:00:00 SA

Since moving to the Sacramento area about three months ago, my wife and I have been working down the punch list items identified on our home inspection.

There were 72 items listed, plus a bunch more that they missed, and a couple that they noticed that weren't problems, and of course the things that she and I want to change.

To summarize--we got a great house but just about everything was installed incorrectly.

But let me focus on the plumbing. The gas-fired tankless water heater was incorrectly installed--perhaps that was too kind--it was basically hung on the wall, and not hung on the wall very well as it was mounted with a single screw.

The inspector had found nearly a dozen code violations; the gravest of all was a lack of a pressure temperature relief valve. That's the device that prevents the unit from exploding when the unit overheats. That got my attention in a hurry.

Besides that, the service valves necessary to flush the water heater coils were not installed, the condensate drains did not exit the house, and the air intake and gas exhaust were of the wrong materials and in the wrong place. The inspector also noted that there was rot behind the water heater. The inspector missed the need for a new independent 1 gas line to run the width of the house to service the water heater.

I got three quotes for the code compliant installation of the water heater, and they came in at approximately $6,000, $4,000 and $2,000. The low bid was from a company called--and I'm not kidding--Super Mario Plumbing. The owner thought Super Mario would be a catchy name for his plumbing business.

Well, the owner, Dima, turned out to be one hell of a plumber. He installed the water heater just the way I wanted, and installed a sink at the same time. That gas pipe, he ran through the crawl space between the cathedral ceiling and the roof--none of the other bidders would do that. I watched him crawl into the narrow space wearing a protective bunny suit. Good job.

So, I got a pest contractor to fix the rot. It turned out that there was no rot--even though the home inspector had self-quoted $750 to repair it. What was mistaken for rot was a rusted splice bar that covered a cutout where piping had been run. But they discovered that a water connection above the wet area was caused by a leaking pipe.

So again, Super Mario to the rescue. I asked Dima to both fix the water leak and remove a shower head from the master bathroom. It seems that the prior owner had hooked up the regular shower head and an overhead rain shower head in series without a switching valve, so one couldn't be used without the other.

When he finally checked the attic leak problem, the solder joint had been made without proper preparation and was ready to fail and flood the house. But the joint was made so close to the wood framing that a bevy of pipes had to be relocated to access the joint.

Now the latest--our dishwasher hasn't been cleaning the dishes well. We cleaned the filters--better but not good. We tested the water--cold. We ran the hot water and then started the dishwasher--still cold. We discovered that there are two lines leaving the water connections under the sink: one goes to the dishwasher, and the other goes to the refrigerator's filtered water and ice maker.

Believe it or not, the cold water was piped to the dishwasher and the hot water was piped to the refrigerator's filtered water and ice maker.

Called Super Mario and it was fixed in 15 minutes.

Donna D.

3/17/2022

Rey did a fantastic job putting together our 2 gas lines for our grill and griddle. He was diligent, attentive, and made sure that safety was number1. Due to the uniqueness of the parts, he even made a trip to the store to make sure the the job was done right. We're very happy with the work and are happily eating at our outdoor. Thank you, Rey!

Ryan L.

01/01/2018 12:00:00 SA

Today, Ivan from Super Mario Brothers plumbing came to my house to repair my heater and water tank. He was both very knowledgeable and thorough in his inspection and service. I will definitely be using Super Mario Brothers plumbing again if any issues should arise. I highly recommend them to anyone in need of HVAC or plumbing services in Sacramento!

Roberto Z.

07/08/2018 12:00:00 SA

Ivan and Dema worked on my AC. Got it figured our in a matter of minutes. Very helpful explaining how the AC is performing. I learned quite a bit. Charges were reasonable. They showed up during two hour window.
Thanks!

Brandon D.

10/11/2017 12:00:00 SA

Add my wife and I to the long list of highly satisfied customers!

We used Super Mario Plumbing to move two water lines and a gas line for our kitchen remodel that we're doing ourselves. We could not have been more satisfied with their work, pricing, professionalism, or customer care.

I think we were especially lucky to have Ivan working on our kitchen, as well as Ben and Dema.

Here's a great example of the type of service you should expect: We sought estimates from several companies, all of whom (including Super Mario) thought they would need to go into slab. We went with Super Mario because my wife liked the person who came and did the estimate (I wasn't able to be there), the truly awesome name, and most importantly, because they had the best price.

When they showed up (on time) to start the job and got to look behind the drywall finally (we hadn't demoed the sink area yet at the time of the estimate), they realized that they didn't need to go into the slab to get the job done, so we renegotiated the price of the job on the spot. In my experience that level of honesty and flexibility is difficult to find. They were able to get everything done in one day and we could not be more satisfied with the work.

I highly recommend Super Mario Plumbing and would absolutely use them again in the future.

S.B. J.

10/23/2018

Dimitar, I'm not sure why you're responding to a review that was posted weeks ago. This review was posted BEFORE you came to fix the pipes, & you offered to fix that main line for the hassle I've been thru with you guys.

I wasn't going to update my review after my last experience because I've already proved my point; but since Dimitar is insisting on harassing me, I'll inform you all of what he's referring to.

A couple of days after Dimitar came & started an argument with me, the copper pipes & expansion tank started leaking heavily in the middle of the night. I called another plumbing company to look at it, & they verified that the pipe work was HORRIBLE, & they were surprised that SMP did a job like this. He told me to call SMP back because it was still in warranty, & it would be costly to have another company fix it. I explained my frustration & hassle to the other plumber, & got to the point where I cried out of frustration. He was very empathetic with me, & told me to call SMP back, and he would stick around to talk to them for me. He demanded that they have an experienced plumber come fix the copper piping, & guess who came... Dimitar.

He inspected the issue, & agreed that at that point, my bad experience & the leak was beyond what I should be experiencing; so he ended up giving me a $155 check, fixed the copper pipes & offered to fix something in the front (main water line). He did end up apologizing for my overall experience, & I told him that's really all I was looking for, was for him to understand. Dimitar said he could schedule an inspector when I have the time, but even though he was more polite when he came to my house the second time, I'd still rather not have to need this company for anything. He left, and that was that.

Now... Back to you, Dimitar. Given the circumstances, I did deserve the (cheap) refund from you guys. When you left my home the last time, things went okay, so I'm not sure why you're beating the dead horse & replying to a review almost a month old. The pipes that leaked were, in fact a part of the install, because if they weren't, your employee wouldn't have put foam wraps around the old pipes while he was there. Another plumber even verified this horrible job, & Ivan, YOUR employee, did as well. Let it go. You have hundreds of other 5 Star reviews so focus on those. I'm no longer your problem.

If your unprofessionalism continues, I WILL take further action.

Ken F.

03/05/2023 12:00:00 SA

I called super bros because we had a good experience when they were still super mario brothers a couple of years ago. this time the experience was different. they no- showed on the first appointment so I rescheduled and they came out. The first problem was that the 2 guys who showed up did not speak english. Then I showed them the issue I was hoping to get repaired - a leaky bathroom shower and 3 outside valves that wer old and leaking. They started on the shower and once they had inspected it and deermined they did not have the parts, the could not reassemble it without leaking so they turned off the main and went to Home depot to get parts. They cam back and fixed it and told me it would be $275. Wow - I was a little shocked. This was perhaps 90 minutes of time spent and a $30 part. One of the guys was a boy and clearly there learning. They also left water all over the bathroom floor and a wet carpet.

Ony one person was needed to do the job abd it was supposed to be a $199 service. They did not provide an estimate before telling me the damage. Really terrible communication.

Then I received an estimate in my email for fixing the 3 outside valves - $1,350! Ouch! It seemed excessive. Will be looking for a new service going forward.

Angela V.

3/25/2021

We've used super Brothers three times. Wants to install a sink in the kitchen, wants to fix a leak in the water heater, and one time to clear a really bad block in the water pipes. Each time we've called they've been very professional, on time, and pretty competitive pricing. They're definitely my go-to plumber.

M S.

1/19/2017

Impressed from the first phone call until the time the Technician left.

Pricing was VERY straight forward, no up selling (unneeded part/ services) and all work was done right with the highest quality and attention... AND they were at my home within the times they told me that they would be (on the early side). You CANNOT go wrong with hiring these guys... I highly recommend!

Thank you again Oleg.

Dylan Y.

7/17/2017

These guys are my go to plumbers. I had a sewer main backup which I could not take care of myself. It was July 3rd and I was expecting them to tell me they would come in a few days (due to the July 4th holiday).

However, I was very surprised to hear that they would come out on July 4th.

Once they arrived, they were able to resolve the problem and my sewer main was unclogged.

Kathy A.

10/02/2018 12:00:00 SA

SMP did a re-pipe on our house and installed a tankless water heater. They were on time, courteous and did an amazing job. We had to have the state inspector sign off on our home because of where we live, thank you Deema and Ivan for working with them to get our house signed off. I would recommend SMP if you want the job done right, you guys are awesome!

Darren T.

10/09/2019 12:00:00 SA

Great service and price. Installer Mike was early, vacuumed out all the water and replaced the toilet in 30 mins. He hauled off the old toilet and packaging($25 fee) which was totally worth it.

Courteous and prompt service. Thanks Mike!

Todd B.

12/11/2021 12:00:00 SA

Did a great job. Came out quickly to help with a water leak. He didn't overcharge or try to tack on unneeded costs

Nino L.

2/16/2021

This team is awesome! We've had several gas leak issues at our newly purchased home and every time they have been prompt, helpful and professional. Reasonable priced as well.
Will continue using them for all our plumbing needs in the future!

Jessica M.

01/11/2019 12:00:00 SA

Super Brothers Plumbing is amazing! Rey is the absolute best! We just bought a house (an old house), and since the weather turned, we've been taking lukewarm showers. I decided to bite the bullet and finally call a plumber - hoping it wasn't going to cost an arm and leg. The day of, I got a text from Rey saying he was ahead of schedule and wanted to know if I was available to meet him earlier in the day - this worked to my benefit. Rey was extremely friendly and professional. When he came in, he put shoe covers on so that he wouldn't track dirt in. He asked me to go through the problem and then he checked out our shower and sink. He deduced the problem was an easier fix than expected. Yay! He removed the shower fixture and was in fact correct. There was a restrictor on our fixture that I was unaware of. It literally prevents you from turning your fixture all the way hot. The best part? Rey asked if I wanted to watch him do it so I could adjust it myself in the future. So now I know how to remove a shower fixture and adjust the restrictor. :) When he was leaving, I mentioned some other issues we might want to address in the future, and since he was already there, he took photos and immediately got back to me with an estimate. Great service all around! The whole experience was easy peasy. I couldn't be happier with my hot showers.

Colleen V.

2/26/2021

Responsive, able to come out within 24 hours of phone call, professional, and kind. We ended up needing more than plumbing services, but they were honest and helpful in that regard too.

Ken M.

4/21/2015

Great work with an excellent price. My 50 gallon water heater was leaking. I searched the web and call several of the name companies. No one would give me an estimated price. I urged them to at least give me a ballpark price. The numbers came in from $1500 - to $1800. I logged on to Thumbtack. Rec'd an email estimate for the install from Dimitra from Super Mario Plumbing. I called him, $275 for the install + price of water heater. Included all parts. They came and installed a Rheem 50 gallon ($550). I also asked him to install a toliet, he picked one up at Home Depot, charged me the price they charged him (he gave me the receipt) and charged $75 for the install. The prices he charged are on his website. Honest company and WON'T rip you off. I'll always use this company and recommend them to my friends. A very pleasant experience. They installed the water heater with all new parts and the toliet is beautiful, low water use toliet. They took all the old stuff to discard. In and out in less than 2 hours. Total price, $1015. Wow!! Great company!!!!

Jeffrey L.

11/28/2016

My water heater pilot light went out and would not relight on a sautrday morning. the water heater was 16 years old and instead of paying a few hundred to just fix what was wrong i replace the whole water heater to avoid issues down the road. i called the spoke with their phone rep. he was super friendly and very helpful. he was able to sent a guy later that day as we needed hot water ASAP. Vidim was the guy to install the water heater and he was friendly and professional. He did a great job and was done with the job within 2 hours. He cleaned up and messes he made and explain how the water heater worked and answered any question i had. Great job but their whole crew and for a great price. I paid a little over $1200 for a 50 gallon water heater installed. other places were starting at $1400 going up as much as $1800.

highly recommend SMP!

Marion D.

02/04/2017 12:00:00 SA

This is my second review of this company in a week. I've used them several times, and it's always a pleasant experience.

This last time I sent them to my disabled brother's home to fix a plugged toilet. To my surprise, the plumber said the toilet wasn't plugged at all, the problem was that my brother wasn't pushing the handle down firmly enough.

I expected to be charged a service call, but to my surprise, I wasn't charged at all.

What company out there treats it's customers so decently? No one I know of except Super Mario Plumbing.

Please use them, I think you'll be pleased.

Michael H.

03/11/2019 12:00:00 SA

After checking and calling 5 companies , super brothers was 1 of 2 that reached out to me on a Sunday in a few minutes since I asked . They are very professional , price was very reasonable . They replaced a water heater tank and did it fast and efficient . I waited for the county inspector to check it and give a permit before I posted this review . Everything was checked and passed. By the inspector . I will definitely recommend them

Cameron S.

01/04/2019 12:00:00 SA

The showed up on time, were super friendly and professional, and worked within our plumbing project constraints. 10/10; would hire again.

Edit: noticed that I had a slow leak in the plumbing connections over the weekend. Sent a message to Super Brothers, and they had someone over right away on Monday morning. They tightened the connection and applied some sealant. I was asked to wait a few hours before using, but decided to give it a whole day to dry because it has been wet outside and the humidity in the air is elevated. Well, the plumbing still has a slow drip this morning. Hopefully this can get fixed right.

Edit: Dimitar came out today (on Saturday morning) to repair the leak, and everything looks good. He was fast and courteous. I will be happy to use Super Brothers again.

alex f.

8/17/2017

Very conscientious and great with follow through. I called on an afternoon about my leaking sink and had someone come out the next day. Service was professional and very reasonable prices ! You can't go wrong with these guys !

Larry L.

6/20/2021

Found these guys on Yelp and all the great reviews are true. Krill/Jose came on time and replaced my water heater. These guys are quick and efficient. Very knowledgable and gave recommendations on questions I asked. I would definitely recommend their services.

Amy S.

9/16/2016

This is simply a review for outstanding customer service. I was having trouble with my water heater and was quoted over $2000 from Bonney plumbing for a repair that should have been a) minor, and b) within my warranty. I called Super Mario Plumbing and spoke with DK, who spent quite a while on the phone with me going over what specifically was happening. He advised me to contact the manufacturer and helped me to fix the problem on my own, saving me a ton of money. He was so courteous and helpful, and although I (thankfully!) didn't end up needing to hire Super Mario Plumbing, I will most definitely be giving them my business should the need arise. You can tell they truly care about their customers, and don't just view them as a paycheck. You guys rock!

Assmaa E.

1/18/2017

I had a pluming emergency early on a Saturday morning and called these guys to see if they'd be able to send someone over. Luckily they'd just had a cancellation so I was told that they'd send someone over. I received a call from Mike letting me know he was on the way over, and he arrived within the time-window that I was initially given. After taking his time to thoroughly unclog my clean-outs, Mike said there was probably still an issue somewhere in the sewer line so he ran a camera to inspect everything. Unfortunately, it turns out that I have tree roots growing in my sewer line so I'm in the process of dealing with that with the county right now but I was pleased with the service I received through Super Mario Plumbing. Mike was very professional and knowledgeable and he took his time to not only clean out the blockage in the line but he also explained the issue to me, showed me what he was seeing with the camera, and also explained what needed to be fixed and the actions I needed to take next. I hope I don't encounter anymore plumming emergencies anytime soon, but I will definitely give these guys a call next time I do need any plumbing services.

Brad G.

6/23/2020

Just purchased our new home and got stuck with a broken / leaking water heater. Dmitriy was quick to respond to my inquiry and had the best pricing of the 6 companies I quoted. His technician Petyo arrived same day, very polite and courteous absolutely great guy. I will be keeping them on call for our plumbing needs going forward.

Diana D.

8/22/2017

Mike replaced my pilot assembly kit for my water heater and explained that the damage was caused from water that seeped in through the vent from the roof. He got on my roof and adjusted the vent cover to prevent the rain from getting into my water heater again with no extra charge. He was professional and answered all of my questions, which were many. I will definitely use Super Mario Plumbing again for my plumbing needs. Also, they did not charge me a fee just for coming out like some plumbing companies do.

Julian S.

7/25/2016

As my previous post stated, I needed my house retro-fitted with copper piping. Dimo had previously provided me a quote, so I called a few other plumbers to do a price check. Super Mario was more reasonable and came with a trust-worthy plumber (hard to find now-a-days).

I hired Dimo for the job and he took care of the permit processing. Everything was completed on time and works perfectly. He is a really nice guy who deserves your business.

L N.

10/10/2017 12:00:00 SA

We had our water softener installed by these great guys. We are very pleased with their knowledge and skills. Will definitely use Super Mario for all our plumbing needs. Also feels great to support family owned businesses.

Erik K.

7/27/2016

I tried swapping out my leaky kitchen faucet and ran into problems. These guys came on short notice. Excellent work and they cut me a deal on the additional parts they needed to use. I appreciate they went out of their way to help fit my budget for this. Thank you!

Dwight S.

12/16/2019

Our bathtub drain stopped working. I picked up a cheap plastic snake from Home Depot but was unable to correct the problem. I called on a Friday, hoping they could come out on Monday. The representative was overly apologetic explaining they had a lot of priority calls and the earliest they could send someone was Monday at 2:00 pm. The cost was quoted from $195-295, depending on the severity of the clog, and if a simple snaking couldn't resolve the problem I wouldn't be charged. I said that would be fine.

I received a call on Monday at 12:30 from the tech, Ray, asking if I'd like him to come earlier. I told Ray that was fine and he arrive within 30 minutes.

I explained the problem and what I had done in an attempt to fix it. Ray said the problem sounded simple, most likely a blockage of hair or some other debris my cheap attempt wasn't able to reach. Ray brought in a metal snake he said I could buy at Home Depot for around $50. Ray then proceeded to demonstrate how to use the snake and said if it happens again sometime after their warranty period, I have three women in my house, I could save myself some money by purchasing the better snake and doing it myself. After thoroughly demonstrating how to use the snake, Ray unclogged the drain in under 5 minutes. Ray ended up charging me $185 and asked if I had any other plumbing concerns he could take a look at while he was here.

Alex T.

6/30/2019

Wow! This company really impressed me. After being given the run around by another plumbing company for two weeks, Super Brothers came to my rescue. I contacted them Friday mid morning and I had a new water heater installed and working by Saturday 5pm. Not only were they able to help me super fast, they were super helpful and explained things in great detail. They diagnosed the problem thoroughly and gave me a few options on how to proceed. Overall I would highly recommend them. Thanks!

Eric C.

07/10/2020 12:00:00 SA

Called for a quote to repair under sink. Simple drain pipe disconnect needed new material to secure the connection. $250. I sent them detailed pictures and they went down to $195. I took it apart myself and found It looks it just needed the rubber pipe ring (.50 cents). I found the one I needed trapped inside the pipe. $195 is rediculous even if you needed to replace the pipes. I have zero plumbing experience and fixed this in 3 minutes. Beware of huge ripoff!!!!

Ryan H.

4/30/2021

Did a great job fixing an issue I had with my dishwasher air spout. Very professional and Covid safe. Will use them again!!

Tania C.

4/20/2021

Efficient, timely, and good communicators. They also had the best price in town after shopping around. I'd definitely use them again (although I hope I don't need them).

Theresa C.

08/11/2016 12:00:00 SA

I trusted the Yelp reviews and went with these guys to have a new water heater re-installed and brought up to code and couldn't be happier with their service! They were responsive, honest, and prompt and completely exceeded my expectations. I'd highly recommend their services to anyone looking for a plumber!

Menka B.

07/12/2019 12:00:00 SA

We had faucets in both the kitchen and bathroom that had to be replaced. Rey did a great job completing the task. The company called the day before to give me a timeframe of between 2 & 4 (how great is it to get just a 2 hour timeframe and not 4 hours!). A 1/2 hr before he arrived, Rey called to say that he would be there around 2:30. That gave me plenty of time to get to my place and meet him there. Rey pointed out potential future problems that might arise from old plumbing in the house. He also noticed that the water heater was turned up to almost boiling point and turned it down to a reasonable temperature. Customer service was fantastic and the job done perfectly. I'll definitely be calling them in the future.

K H.

5/21/2019

I have used Super Brothers plumbing for a few different occasions. The first was to install a water softener that I had purchased. While they were running a water line in my crawl space they took pictures of my kitchen area drain pipe. They showed me the pictures (I had 2 different companies prior to Super Brothers and they didn't bother to look when I said that there was an odd smell under my kitchen sink) they found the source of the smell. They gave me a very fair price to replace the portion of the pipe that had rotted through. Great customer service during a stressful time.

The second time was to find out why they there was a weird draining issues in both bathrooms. I could not replicate the issue (of course) so in conversation we talked about the clean out and I showed him where it was and he say that there was an issue with a back up. He quickly snaked the clean out (less than 10 minutes) wrote up the invoice and was out within an hour.

The issue? Flushable wipes.

Ray H. was polite, timely, knowledgeable, professional and even arrived prior to the appointment time.

I will use Super Brothers again and would recommend their company and services.

Miguel Z.

1/25/2023

Super Brothers have come out to help 2x now, and I am thankful for it. The first was for a slow drain in our bathroom, only to find that the piping under the home needed to be replaced as it was rusted and catching everything causing a slow drain, and the second was for our dishwasher that couldn't drain and would flood the countertops and under the sink. So they came the same day I requested the repair and were able to get things done that same day.

Overall, very happy with the service I have received from them and will look to them for future plumbing needs.

Sarah F.

09/03/2018 12:00:00 SA

Had Mike out to fix a leaky shower, he was polite, informative, quick, and an absolute pleasure! Will definitely use them again!

Ricardo S.

3/25/2017

I had a water heater problem and Alex was good on the initial call. However he said he would call me back on several occasions and I ended up calling him because I got no call. Basically I wasn't happy with their service over the phone. I ended up with Abe Lincoln Plumbing and received swift, efficient, and friendly service.

Andy L.

9/15/2016

These guys came out and explained to us what was wrong with our drain pipe. It ended up not on our side and so they didn't charge us anything.

I definitely recommend these guys.

Gary S.

04/09/2023 12:00:00 SA

good price good work no issues on time quote over phone which
i liked.

Sally S.

6/14/2019

Very professional and courteous. The job turned out to require more work than was expected, service tech stayed until the job was completed. Most definitely will use again

Mark T.

06/02/2020 12:00:00 SA

My 4300 square foot home had Kitec piping installed by the builder. 18 years later I developed a hot water line leak. After a large gas and water bill I found the issue and called three plumbers to quote on the whole house repipe job. Super Brother submitted a fair price, coupled in with their great reputation, I chose them. They came in and completed the job on time, also a job this big required moving furniture and handled our stuff with care. I can't say enough about the quality of their workmanship. These guys take a lot of pride in their job and have become my first call if an issue arises.

Alex S.

4/28/2019

That was a pleasant experience with a plumbing company. From scheduling to comparing the job everything went smoothly. Mike and Dima came on time , worked efficient and clean. Now my new lavatory is in place and works great! Thank you guys!I would highly recommend Super Brothers Plumbing

Heather E.

01/12/2021 12:00:00 SA

Came out for consult. Said it may be a quick fix to outside faucet with connection to main water line or a bigger fix, requiring trench to be dug. Scheduled appointment and sure enough, they were old pipes and we required the bigger fix. It was an early morning appointment with all day to do the job. Instead the repairman said ok, we will get this scheduled for a week from Friday expecting us to be without water for two weeks. Like no water at all in the house. Misled about it being the city's fault about digging and lines of other utilities. I called city myself and they were horrified that we were left without water. We were given the ok to fix the issue. The next day another plumber came out and fixed the water main line.

TE C.

07/11/2017 12:00:00 SA

Great service - timely response & reasonable price. I highly recommend Super Mario Plumbing.

Justin D.

12/10/2016 12:00:00 SA

Great overall experience! I was remodeling a bath and Dima came over, gave me a great quote, and his 2 guys replumbed the entire bathroom. Relocated toilet, moved lav, added shower drain. They were on time each day and they were very respectful of my home! Great prices too!

Devin C.

08/06/2018 12:00:00 SA

Super Mario Plumbing is phenomenal! They have helped us several times over the past few years, and each time their customer service is outstanding. The representatives on the phone are always quick to answer and great with scheduling. The gentlemen that have completed the work have been consistently informative, helpful, and do a great job. We will only use Super Mario for plumbing needs, as they truly are the best!

Ann L.

1/30/2016

Quick, affordable, honest.

We found our go-to plumber! He lives up to his SUPER name.

We had him install the drain, faucet and garbage disposal for our new sink for kitchen remodel. Here are a few things to expect from Dima:

* Clear communication. He clearly stated his price over the phone and described what the work would entail. He even restated everything after looking under the sink when he saw that we had to replace a valve.
* Extremely professional. He gets right to work and keeps his work area clean. He even puts on BOOTIES before walking in your house...which is a huge deal for our (shoeless) house with a crawling baby. That's very considerate and not many contractors do this.
* Reasonable prices. He clearly stated his prices on the website and didn't try to upcharge anything. Living in Folsom, sometimes contractors try to upcharge based on the zip code. He didn't. We paid $95 for faucet, $95 for garbage disposal, $25 for replacing double valve into single, and $45 for drain pipe adjustment. He even installed the bypass without charging extra.
* Quick response. I left a message late in the afternoon and he called me back the next morning around 10am. He was even available within a few hours, so I actually had to scramble to get all of my faucet parts (air gap for dishwasher).
* Punctual. He said that he would be there between 12p and 1p. At 1pm, he called and let me know that he would be there in 25 minutes.
* Respectful. I felt totally confident that he knew what he was doing, as he clearly explained everything. He showed me how to set the pump on our hot water heater (for the bypass to deliver hot water faster). And, at no time, did I feel like he was taking advantage of my (female) gender. I've discovered through getting bids throughout this kitchen remodel, that some men speak differently to women...probably not intentionally...but I still notice it when it happens. With Dima, he was respectful and answered all of my questions clearly. No such bias.
* Honest. We know that our hot water heater is nearing it's end of life. When I asked Dima to take a look, he pointed out rust on the exterior and said that it's likely rusted on the inside too. He gave me an estimate of how much it would be to replace (parts & labor included) without any pressure to buy immediately. Just told me that he has them in stock and I can call when I'm ready to replace (or it fails).

Overall, I'm so happy that I found Super Mario Plumbing in Yelp! We will definitely call him again without hesitation.

M A.

7/22/2021

Super Brothers Plumbing technician Trevor is excellent. Took the time to educate me on how to troubleshoot and do your own maintenance to fix error code 11 on your Tankless water heater. Allowed me to take a video of the step by step process. Very honest and a business you can trust. Highly recommended and even cleaned the wirings as extra service.

Paid $225 for the service vs $12,500 proposal to replace the entire tank from Rooter Plumbing.

Deanna C.

12/25/2019

We had a lot of work done and paid a lot of money just a few months ago just to have it leak less than 3 months later . Was told an air gap was placed as well and it never was in our kitchen sink . Having to have a plumber come out on Christmas and for them to point out all the mistakes this company made was very upsetting. Luckily the new Plumber fixed it for a very cheap price . Shop elsewhere . So glad I didn't use them to install our ac/heater. Who knows what other corners they would of taken .

Bruce G.

5/19/2016

Outstanding people and workmanship. Dima and Peter came to my house to install a tankless water heater. They were professional, prompt, courteous, knowledgeable and both had a sense of humor. They did what they said they would do, the price was excellent.

I should mention, I contacted 30 different plumbers and several HVAC guys, it took me two years before I found out about Super Mario Plumbing. Dima was the only guy that knew I needed a larger gas meter (PG&E installs for free), and the appropriate building code (a one inch dedicated gas pipe from the meter to the tankless unit). Only two others knew the building code, no one else knew about the meter. One HVAC guy told me I would blow up my water lines (this guy was really full of it). several guys flat out lied about how to hook things up. I actually turned Sid into the DA's office, for fraud.

Bottom line, if you want an outstanding job, a hard worker and a knowledgeable guy, talk to Dima.

Christopher B.

8/19/2016

Just had Mike out from Super Mario Plumbing to replace my kitchen faucet.

Excellent service. I was able to get an appointment with a two-hour window very quickly. Mike called before 8, arrived on time and had the job finished in less than an hour. He even took off his shoes before coming in!

The price for the job was very reasonable. Would use them again.

Don P.

02/05/2017 12:00:00 SA

I had a clogged tub drain and a leaky toilet seal. I contacted Super Mario Plumbing through yelp and within an hour of receiving a response, he was here fixing the problem. The work was done quickly and, as far as I can tell, done right. I was super impressed with the service and I don't see why I would call anyone else for plumbing from now on.

Marina U.

11/25/2017

Great experience!!! Was on time, fixed problem, very nice and honest! Would definitely recommend! Thank you!

Raman S.

3/19/2022

Great customer service and job well done!!! They communicated with me the whole process and gave me a much more reasonable amount for a water softener than other local companies. Will definitely recommend!

Brenda K.

3/21/2018

Super Mario Plumbing went beyond SUPER!. They installed a gas line for a new cooktop. I appreciated that they arrived on time and left my kitchen clean.

I was out of town when the City did the inspection. SMP informed me that the gas would be turned off most of the day until the City completed the inspection. Since my elderly mother was home, I asked SMP if there would be a way that the heat could be left on so my mom wouldn't get cold. She is 92 and needs to be warm because of severe joint pain. So SMP installed a part so that the area of the house where the bedrooms are located had heat all day! My mom was so happy that SMP was able to do this for her. SMP kept me informed by phone so no problems occurred during the entire process.

SMP has a very knowledgeable and courteous staff. I would recommend SMP and will call them the next time I need plumbing.

Chad A.

02/05/2023 12:00:00 SA

I started getting multiple issues with my water heater. Since it was over 20 years old, i decided i needed to replace it. Requested multiple quotes. Super Brothers responded to my request right away, with the best deal, and sent someone later that day. Tank was replaced by the end of the day by Alex. Alex was professional, courteous, and answered all my questions. Recommended, and would use them again.

Doug B.

09/08/2016 12:00:00 SA

Great service on installing a new garbage disposal for us. Sent an email requesting a quote and got a phone call back less than an hour later to schedule the service the next day. Mike came and brought along their recommended brand of disposal that was 10% cheaper than what I found online. So far, it's working great. No complaints here.

Destiny C.

06/11/2023 12:00:00 SA

We bought a refrigerator and needed a water line and ice maker box installed. I called around and quotes were all over the place upwards of $1500 dollars. Super brothers was extremely quick to respond and had the first available appointment. They were so well priced in comparison to quotes that made no sense to me. On the day of service, they arrived on the earlier side of the two hour time frame I was given. Super clean inside my house by using draping for the ground so no dirt was tracked. Work was completed and we are extremely happy!

John C.

1/30/2017

As good as it gets.
Had a frustrating drainage problem in the kitchen sinks. Emailed SMP at 7AM and the problem was fixed by 10:30AM THE SAME DAY.
Outstanding service. I endorse these guys 100%

Alma S.

8/20/2016

1) was told that if the drain pipe couldn't be unclogged, it's free. Luckily, it did.
It was my washing machine drain pipe that was clogged up.
2) I had faucet that was installed 20 years ago before I even bought the house, and I decided to replace it. This faucet was so hard to remove, but MIKE was patiently working on it until we ran out of time, I had to go to work. I spoke to Roman and set me up quickly to finish the job. EURI, who picked up the job was patiently working on it, tried different ways to take it off, the faucet and the valve. All I can say is that, they are very patient to fix things on my faucet.
I recommend this company without hesitation.

Monika P.

11/24/2014

After doing a lot of DIY work in my first purchased home I had a leak under the kitchen sink that I couldn't deal with. I called Super Mario and Dimitar answered right away. I told him the issue and he said he was on his way to another job but was near me and could be there 15 minutes. He fixed the leak in 20 minutes, replaced another cracked connector that I hadn't even mentioned and charged me an incredibly fair fee. Super Mario is now programed into my phone, I'm a customer for life! Such great service!!

Lyndsay B.

11/20/2018

We are so happy with Super Mario Plumbing! Their team helped us will all the plumbing on our new home addition this last year. Ivan and Dimitri were usually the ones who came out. They installed a new tankless hot water heater among many other things last March.

We recently had problems with the hot water coming on. Dimitri was awesome and came out right away. We finally figured out what the problem was (the filter needed to be cleaned out because our gardener was blowing debris over in that direction) and we are back up and running with hot water! Thank you Dimitri for always coming through for us and being the best plumbing team in Sacramento! We can always count on you guys for help right away! We highly recommend SM Plumbing!

Jeff p.

08/08/2020 12:00:00 SA

Great customer service, professional in all manners, fair price and job was done in a timely fashion! Absolutely recommend this company!!

Sally B.

7/13/2016

I had a toilet installed and then a very old faucet removed and a new one put in. Poor guy had a heck of a time since the sink stopper part was very difficult but he didn't give up and stayed late to complete it. Cleaned everything up and was very professional. He kept in contact since he ran late for my appointment. I am in fact having him come today to do my kitchen faucet. I highly recommend this company.

Amanda P.

8/24/2016

Mike came out within an hour to clear my kitchen drain. Fast and efficient, and much less cost than another company I'd contacted. Thank you!

Christina V.

01/04/2017 12:00:00 SA

Good morning! Let me start off by saying this is my first ever review. If I could give more than 5 stars I would!

Monday night, my boyfriend gets home from work around 1045pm. He immediately takes a shower and next thing I know, he is yelling for me because the water went from luke warm to ice cold. He thought I was playing a joke on him and turned on our other shower. That wasn't the case.

I asked him to check the water heater and see if the pilot light was on. He said The What? So here I am at 11pm in our cold garage (mind you I stayed home from work due to a very bad cold) taking apart the door on the water heater to see if I could see it. Sure enough pilot light out.

So I read the directions on how to restart it. I've tried 10 times and it turns on and goes out every time. I immediately thought that the thermocouple must be the issue (I grew up in the construction trade).

In the morning I called around to a few plumbing companies and there were asking outrageous prices. I know a thermocouple doesn't cost $150. We get our first quote of $450. Then a second quote of 69.25 for the show up fee and each 15 mins after we would have to pay 38.50.(We all know that is just a rip off!)

Finally, I called Super Mario Plumbing. Talked with a really nice gentleman. I explained what the issue was, what I thought the problem might be. We went back and forth talking about the issue. Customer service was amazing. He seemed like he knew exactly what he was talking about, very friendly, very down to earth. He tells me they have an appointment but it's not until Wednesday morning and I agreed to take the appointment. Before we get off the phone, he tells me they might actually be able to fit us in later that day(Tuesday). He asked that I take photos of the tank for the technician that way they know for sure if they can do the job and they can have the parts on hand.

I get the call two hours later stating they can have a Technician to us within 30 mins. I said send him on over! After we hang up, the technician Mike called and said he would be about 20-30 mins.

Mike gets here within 20 mins. He explains what he's going to do. He runs some diagnostics and then tells us it's going to be $175. Perfect! Let's do it. So he starts taking it apart and explains everything he is doing. Fixes the issue and left the area cleaner then what he found it in! Mike is definitely an asset to the company! With the experience we had, it's safe to say we found our go to plumbing company! Between the gentlemen on the phone and Mike! Everything was just so easy. Mike is friendly and really dedicated to his work. He is also very kind! Thank you again for everything! You most definitely have a repeat customer in us!

Thank you,

Christina

Nic L.

8/14/2020

Honest company.. david was our technician ... came out and went beyond to help us get our ac working. 105degree. Would recommend these guys..

Julie G.

4/15/2015

I called Super Mario Plumbing in a panic on a Sunday afternoon when an outside pipe burst and water was gushing down my driveway. I had to turn off the water to the entire house. Super Mario was at my door in about an hour, I was worried it would cost me a fortune for a Sunday emergency call but boy was I pleasantly surprised. $140 was all they charged for the entire job. I will call them again. They were polite, professional and knowledgeable. THANK YOU Super Mario Plumbing.

Christian K.

11/16/2016

Just had Mike from Super Mario come out to the house and all I have to say is: What great service! We couldn't use our washer, dish washer, or our kitchen sink. Tried draino, even borrowed a snake, but when the wife ran out of clean clothes, I knew it was time to call a professional. People, the yelp reviews are correct. Mike came out the day I called them, showed up exactly the time he said he would. He diagnosed the clog quickly and worked efficiently to fix the problem, all while being courteous and explaining things as he went along. Even watching the doors as he went in and out, keeping our cats inside. Hard to find this kind of service these days. Problem solved quickly, price very fair, and they warranty their work for a week, in case the clog comes back! How can you beat that??? Thank you Mike and the Super Mario guys!

Warren F.

02/08/2017 12:00:00 SA

I had a clog kitchen sink and since I wasn't sure I could just call someone from Craigslist for plumbing work I decided to look on Yelp. I picked Super Mario after going thru the list of plumbers, they came out on Sunday morning to clear the drain out in less than an hour. Yuri was very courteous and explained how to prevent future clogs. Also the price for the work was very reasonable. Good work Yuri.

Betsy S.

9/22/2017

Really happy with the responsiveness, service, thorough attention to detail AND informative explanation from Deme (sp?), who serviced my tankless water heater. Never had a problem with it before so I was stumped as to how to get it repaired. I tracked down Super Mario from the manufacturer's website. Only five plumbers were certified in my area. Glad I chose Super Mario.

John A.

10/17/2018

Rey did a great job. Fixed my problem with the disposal quickly and it works like a charm. He gave me some good tips on how to fix it in the future. Oh, and of course he was very friendly.

I'll definitely recommend this company to any friend I know with plumbing needs

Billy L.

1/18/2018

Contacted Super Mario for an estimate to install a tankless system. Dmitriy arrive on January 10th and provided an estimate. I reviewed several other estimates and made my decision to go with Super Mario. Decision was made on the 15th. Got an installation date of the 17th. On the 17th the crew arrived early morning and by night fall I had hot water. Crew was clean, organized, and professional. Ivan made a point to communicate with me at every stage what they were doing. Very very positive experience. Work was outstanding.

Laura A.

08/12/2020 12:00:00 SA

I needed to get an estimate for installing a gas pipe to my backyard for a bbq and fire pit. Dmitriy returned my message and scheduled an estimate promptly. He called me back with clarifying questions to create an accurate estimate and emailed the estimate to me promptly. When I am ready to have any plumbing work completed, I will be sure to use this company. They provided great service - fast, accurate, professional and friendly.

Kae S.

8/31/2016

Let me go ahead and leave 5 stars here!

Backstory: My boyfriend and I just purchased our home about a month ago. We were ecstatic about our new home and knew there would be some fixing up to do. Little did we know, one thing that needed to be fixed was our plumbing. We called the City of Sacramento to come out and check the plumbing because water was leaking out of our front yard, to the sidewalk, through the cracks, and onto the streets. The City came out at least 3 times: 1 at night to check it out, another time during the next day and their machine broke, and another time during day #3. They were literally out there until about 5pm. I got home from work and saw that the City was still working on the plumbing issue. So I minded my own business. They came and rang the doorbell and told us it was 6 inches on our side, which means that it was now our problem. The guy suggested we find a plumber to come and do the repair within the next 24-48 hours. We were literally on a time crunch now.

So me, being the Yelper that I am, found a few places in Sacramento and asked for a quote. We were lucky enough to receive a wonderful AND affordable quote from Super Mario Plumbing considering we were new home owners and now broke as a joke! Haha. They came out the very same day to check the area and when we told them we wanted them to help us with our issue, they literally scheduled a time for us the very next day. They gave us a time frame (11-1). By the time my boyfriend and I got home, they were still there. Three wonderful workers were there. One standing and looking at the hole. Another sitting by the tree trunk of my tree holding someone's feet, and the last one in the hole they had to dig...face down first. I was shocked! My boyfriend went up to them and asked them if they were doing okay. They stated that our pipes were about 6ft deep and they were still digging. They didn't leave until about 8pm. Both my boyfriend and I were so grateful for them. They were courteous, friendly, and I'm sure SUPER tired after 8pm.

I would HIGHLY recommend this place to anyone and everyone. They're wonderful people and truly do deserve your time, commitment, and money. They really are worth it!

Thanks again, SMP for all your hard work, dedication, and time! Lou and I really appreciate it!

Sally Z.

08/07/2019 12:00:00 SA

Rey is awesome! Came in and finished the draining of the kitchen line in less than 20 mins. Highly recommended! Super fast fix.

J L.

1/21/2022

Contacted for another plumbing job, confirmed appointment through Yelp.
I took my time off from work for the appointment but never showed up for the job. No calls. Nothing.
Total waste of my time.
I had $50 service credit they gave me last time when their previous work wasn't done right.
Thought I'd give them another chance and use the credit but I guess I can never use it if they never show up for the service.
Maybe they weren't thrilled to honor the credit that they offered on their own.
Time to find a new plumber who can at least show up for the appointment that they made. Which shouldn't be that difficult.
This is the first business I worked with that not showed up for their own appointment.

Dana S.

06/11/2019 12:00:00 SA

This company is fantastic! They have been wonderful to deal with- great work, great communication, dependable, and reliable. They relocated my HVAC unit from the back of my house to the side of my house and stayed till after 8pm on a Saturday night making sure the installation was complete. They also came by twice when the weather was warmer to make sure the AC was working correctly after the relocation. Super Brothers also serviced my tankless water heater and they were in constant communication regarding the service and parts that were required. They have been very easy to deal with for scheduling appointments around my work schedule. I would highly recommend Super Brothers and plan on using them for HVAC and tankless service.

Shannen C.

2/20/2016

The plumber notified me he would be arriving early, which worked out great for us. He was professional, detailed and a nice guy. He installed a new garbage disposal and tested our dish washer as well. Everything was completed in about an hour. We paid what we were quoted and the service came with a one year warrantee. Great service and affordable. Thank you for the great experience!

Geena G.

08/03/2021 12:00:00 SA

My gas meter was damaged by a vehicle, Pge came out to shut my gas off, I had Super Brothers come out and give me a quote, I accepted, they were here the very next morning... They responded to me quickly... Thanks to Yelp, I was able to get them...

Angela S.

07/09/2016 12:00:00 SA

My husband and I met Dima at our rental property today to have him de-scale and flush our tankless water heater. He was kind enough to show us how to do this annual maintenance ourselves in the future. Also gave us lots of tips and info for our current home while we waited.

His price was beyond fair, giving us a deal under the $ range originally quoted. And yes, he knew the price that was quoted to us last week.

Friendly, helpful, honest guy. The reviews are legit! Never calling anyone else for any plumbing issues from here on out.

Mario D.

01/07/2016 12:00:00 SA

Awesome job guys! I needed a quote and less than 15 minutes later, I had my quote and my appointment. I made my appointment earlier that day and by 4:00 p.m. the service man was at the door. Very punctual. The serviceman was very friendly and polite. The issue it seemed, was an old part from the bathtub was blocking the drainage. The original quote was reasonable but it was only something a regular person wouldn't know of. A bit expensive just to remove a couple screws. Oh well. The job took a very short time to complete. Only thing you guys need is a way for the service man to process the transaction with the customer's card. I had to dig around for a check.

Very satisfied with the job and would recommend.

Nancy M.

4/28/2023

I had Super Brothers install an electric heat pump in my house in April of 2022 to replace my very old gas furnace and old air conditioner. I wanted to wait one year before writing my review so I could compare energy costs before and after I got the new heat pump.

I was never comfortable with the idea of having a fire burning in my hallway (from the furnace) and the risk from carbon monoxide poisoning was always there in my mind. My old systems were very loud, too. But the biggest motivator for me to get an electric heat pump was to do my part to minimize my carbon footprint. The old air conditioner was right outside my bedroom window and the furnace was right there in the hallway outside my bedroom and would often wake me up at night.

I started researching heat pumps. I contacted SMUD and got recommendations on good heat pump brands and a list of installers. I called around for some quotes. Clarke & Rush sent a sales guy who was incredibly rude. He tried to get out of wearing a mask inside my home, totally inflated the price, and tried to sell me a unit that didn't get very good ratings. He had a big sales presentation, handed me tons of papers while he was talking and scribbled all over them with arrows and circles and underlines as I was looking at them. I had questions, and when he finally shut up and let me ask them, he looked at my clock, cut me off and said Oh my, look at the time. I next called Super Brothers for a quote. Dimitar came out and I was so relieved that he didn't BS me like the previous company and the price he quoted was great, including the SMUD and CleanTech rebates. He made the process so easy! Even better was that they could have a new Mitsubishi system ready to install in my house within a couple of days. When Dimitar arrived along with his assistant Andy for the install, I was really impressed with how respectful they were of my home. They covered their shoes before entering and wore masks inside (at my request because of Covid). It was a very involved installation process, but they handled it all very professionally. The opening to my hall closet was too narrow to get the inside unit through the door, but not to be deterred, they disassembled the unit and then reassembled it inside of the closet. They made it work! I requested that the outside unit not be installed right outside my bedroom for fear that it would be loud like my old air conditioner. Dimitar assured me it would be much quieter, but also did not hesitate to honor my request, and then swung the lines over to a new location on my property. He was right that is is much quieter - both the inside unit and the outside unit. I can barely hear the outside unit. When it was all installed, Dimitar showed me where it was connected up to my electrical panel and even helped clean up my electrical panel. He was very patient with all my questions and allowed me to observe the installation process too.

I'm very happy with my new heat pump for so many reasons. It takes a bit longer than my previous gas furnace for it to heat my house when it's very cold outside, but I just put on a sweater or put a blanket on my lap and wait for my house to heat up - maybe 30 to 45 minutes longer than before. The air conditioner part of the heat pump works very well, too. The best part is that my total energy costs (that's gas plus electric) in the one year since I've had the heat pump went down by $680 compared to the one year period before I got it (I still have a gas water heater). Both SMUD and PG&E raised their rates in January 2023, so I probably would have saved even more.

When the heavy rains came in the winter 2022-2023, I noticed a musty smell in my house and thought maybe the heat pump unit was growing mold inside. I called Super Brothers and Dimitar came out right away, looked at the inside and outside units, then peered into the crawl space under my house and noticed a big pool of standing water in there. He suggested putting a sump pump underneath my house, and the price he quoted me was very reasonable. Once they got the sump pump in there, I was shocked at how much water they pumped out. It was a really messy/muddy job and I have so much respect and appreciation for the installers working in all that muck underneath my house. It started raining and was getting dark, but they stayed and finished the installation job. They marked where they connected it up in my electrical panel and showed me which switch it was. Again, I was impressed by how professional and respectful the Super Brothers installers all are. When the next storm came, I heard that sump pump pushing the water out of my crawl space and that gave me so much peace of mind. No more musty smell, either. Thank you Super Brothers! This is a Super company and I highly recommend them.

Theresa H.

4/24/2021

I had my water tank replaced. Mike the manager was very thorough with explaining my options. The service tech Vlad was on time, efficient, clean up setup was on point. They both were pleasant and professional.
Great Job!

Rob K.

1/31/2017

I just moved into a new house and the hot water heater was on its last leg. I searched around before looking on yelp and finding Super Mario Plumbing. They had great reviews and responded to my messages on yelp very quickly. They even sent me pictures of the model numbers of their water heaters so I could look them up on my own. I checked with Loews and Home Depot and Super Mario Plumbing was cheaper by 300 dollars. I called on a Saturday afternoon and they were able to come out that Sunday and install my new hot water heater. The installer was on time very professional and gave me a call ahead of time. The whole job took about 2 hours. A++ Service!

Sandy F.

10/16/2021

I had a horrible leak at my front yard spigot and they came right out to repair. While here I inquired about an estimate on a water pressure regulating valve as I had had high water pressure. I was provided a quote which was very reasonable. They spent several hours modifying the piping and got it installed. From start to finish I was happy with everything. I would recommend them for all your needs and will use them again in the future.

This is the second time I've used their service

Chris C.

4/25/2020

I'm very grateful for the excellent work this company did. I'm remodeling a bathroom and did not want to install the tub and shower/tub valve myself. Dima and Kirill showed up at 9 in the morning and had everything finished by 12 in the afternoon. They left the place cleaner than when they arrived and were very mindful of keeping everything tidy throughout the house as they went in and out. I had two other quotes from other companies, not only were Super Brothers considerably less, they were the only ones that didn't give me a list of things they could not do, or tell me they had to remove walls or add this or add that etc.. They came out for the estimate and said no problem, and these guys showed up and did the job no problem, without adding any extra costs. The price I was quoted is the price I payed. They even fit me into their schedule two days after the estimate. If I ever have any plumbing, heating or A/C issues, these are the guys I'm going to first without question. I really can't say enough about the amazing job they did in both efficiency and quality. I'm a very happy customer and now a very loyal customer!

Paul L.

5/30/2014

I waited months for this contractor for a whole house repipe in copper. I could feel from first visit that he knew all that was needed to do my job and many others. He did several important things that were not in the contract at no charge. He can work alone as well as with help and leave your home perfectly clean. The job was done perfectly including installation of new water heater which required some extra mods to the enclosure. I don't know which was better his fair price or the friendly respectful attitude.

Dan K.

1/28/2015

Excellent! Communicated well, didn't make the project any larger than necessary, did what he said he'd do on time and with high quality. Strongly recommend.

Krissy N.

8/15/2018

Update: Super Mario did end up offering to fix the hole that was left in our ceiling. They patched it up and it looks much, much better. Thank you for doing such a great job and for getting back to me so quickly.

Deep G.

7/27/2017

Excellent service. Found my water heater had a leak, called a bunch of different places for a quote to replace it. Super Mario had the best price and did a fantastic job with the install. I'll definitely be calling them for all my future plumbing needs!

Randy S.

5/27/2017

We had a heat pump water heater installed in a different location than the original electric water heater. Oleg and Iurii were polite, efficient and did a great job with the electrical as well as the plumbing. The price was reasonable and they were able to complete the job in one day. I would highly recommend Super Mario for this type of work.

Mike Y.

02/06/2017 12:00:00 SA

30 yr old water heater stopped working on a Saturday. After relighting the pilot and having it go out again, it was time to replace the unit. Did research online for tanks and plumbers. Called DK at Super Mario's on Monday and he was great with advice and information for more research. DK called back mid-afternoon and we settled on: which tank, advertised price for install plus price for permit, and scheduled next day install around noon. Oleg came Tuesday as arranged and in 2+ hours he had the tank installed. We added a new cold water valve (preventive maintenance) on Oleg's recommendation and he did a clean professional installation that upgraded to today's codes. The inspection easily passed review the next day. And we have been enjoying hot water again for a week now!

Lin R.

12/29/2021

They were quick, efficient. I highly recommend them. Thank you so very much. They responded to my problem, which occurred over the holidays, in a very timely fashion. They were able to resolve the issue with one short visit.

Roy K.

3/28/2017

Did a great job and were informative during the process. I'm not a plumber but will do this myself in the future. They flushed out water heater and were in and out within an hour.

Lucy L.

4/16/2021

I live in an old house and it seems like every month or so something goes wrong. This time it was the hot water heater. After talking to Super Brothers Plumbing I decided on a tankless water heater and I'm glad I did. I have so much more room in my overstuffed garage. They arrived on time, wearing masks. They were friendly and efficient and not too expensive. I would definitely use them again for any plumbing issue.

Dani U.

9/19/2021

We stopped using the dishwasher because it was backing up and finally decided to call when the water filter was also leaking. SBP was able to come out to my house the next day and they were able to fix both issues within an hour. The problem was clearly explained to me and they discussed it before starting the repair so I could see the before and after for both items.

Leroy A.

07/04/2015 12:00:00 SA

I can offer nothing but praise for Dima. A week or two ago, on a Sunday, I had a bit of a plumbing emergency. The (non-functioning) Culligan water softener that had been installed in my house before I bought it blew a plastic bypass valve across the garage and started venting my water main onto the garage floor and driveway. Thankfully I was home at the time and able to shut off the water main. I spent the next few hours trying to plug the leak myself, but was only partially successful. When I left for work the following Monday morning, I shut off the water to the house just in case. I had been planning on upgrading to a new water softener from Home Depot, and had asked them who their installers were. That fateful Monday I checked into Delta Mechanical (Home Depot's recommendation), and found that they had mostly negative reviews on Yelp. So, I decided to look for another plumber. One of the highest rated plumbers in the area (and conveniently near my house) was Super Mario Plumbing, so I gave them a call. I had to leave a message, but Dima called me back within a few minutes to talk. He was currently on a job, but was able to fit me into his schedule as his next appointment. I left work and went home. Dima met me shortly afterward and gave me an estimate for the work I wanted done. He was very reasonable and could fit me in that day. When all was said and done, he actually charged me less than his original estimate. I will use Dima for all of my plumbing (water, sewer, AND natural gas) needs in the future. Don't wonder how your plumber is going to be... pick Dima with confidence.

Gina L.

10/11/2019 12:00:00 SA

Could not be happier with Super Brothers and Ray who came out to service us. Our water heater went out unexpectedly and our home warranty couldn't send someone out the same day. Super Bros came out the same day to assess the issues. They will be changing out our water heater all together and the home warranty is covering it. Couldn't be happier. Thank you!

Joseph W.

6/29/2019

I selected Super Bros because of their prompt response to my Yelp, because of their asking the right questions to move forward with, because of their reviews and rating in Yelp, because of their timely visit to look at our work site, and the favorable price. They did a great job in a short amount of time and left the place neater than it was when they got here. Worked with Rey to close the deal and Petro to install the new water heater. We recommend these folks.

Jennifer S.

03/03/2018 12:00:00 SA

We called Super Mario to fix a leak on our garbage disposal. We were able to get a same day appointment. Kirill came to assist and was prompt, efficient, courteous, cleaned everything up and walked my husband through everything he did. We will definitely be using them again in the future for any plumbing needs.

Aaron B.

4/28/2019

Dimitar, Volodymyr, & Timyr showed up on time and quickly went to work draining and removing the old water heater. Wasting no time, they then started on the installation of the tankless unit. The gas line was probably the most work, since my gas meter was located on the opposite corner of my garage (approx. 30ft). They managed to get it done and looking great. They were able to run the exhaust PVC tube through my existing exhaust port in the roof, so no new holes had to be made or existing one modified except for the cap on the roof. The tankless unit requires a hooked neck at the top, so they did a great job of that. The best part was the exhaust tube is the same color as my roof (brick red), so I didn't have to worry about painting it to match for my HOA. In the end the guys were great. They were very professional, kept a clean work area, and were very polite. The price of a tankless is already on the expensive side and the install costs a bit too and they charged exactly what the quote. No hidden costs or any surprises. For me it was the gas line that cost the most, but their quality of work was truly awesome!

I found them on the tankless water heater manufacturer's website (Rinnai) as one of their preferred installers. After reading their reviews I decided to give them a call. Dimitar was very prompt, friendly and professional when he came out to do the quote. He completely explained everything that they would need to do and gave me an honest quote. After talking with him I didn't bother with looking for more quotes. I'm super satisfied with their work. After a very long day, everything was installed and running Dimitar then took the time to explain the whole system, how it works, and how to maintain it. I'll definitely be using them again in the future when I'm ready for my whole house filtration system installation or any other plumbing services that come up.

Patti S.

12/19/2020

Very professional. The two plumbers were great, the second one explained everything to me, which I really appreciated. They are both really hard workers!
I had to keep calling for times they could be here, that could use a little improvement.

Patti S.

Yelena C.

7/26/2022

I upgraded my leaky gas water heater to hybrid. The quote was mid-range. But the quickness and thoroughness of the responses were unmatched. I was absolutely confident that they would do what they say when they say they are going to do it. Super Bros. proved me correct. From the quote to the work completion, everything was accomplished very quickly, efficiently and professionally. They provided high-quality materials and skills. I honestly can't see or imagine how they could do a better job. I happily and whole-heartedly recommend Super Bothers to everyone.

Kari S.

1/23/2017

My hot water heater went out on Saturday night. I contacted SMP and got a quick response. I was able to get an appointment for Monday morning to have it replaced. Peter was very professional and did a great job! He made sure all my questions were answered and provided excellent service. The cost was also reasonable. I appreciate the great service and work! So thankful to have hot water back in my home.

Amy C.

04/05/2018 12:00:00 SA

Excellent, excellent, excellent. Mike went above and beyond to bring a new water heater up to code for us. He was early and stayed until everything was perfect. Whoever did the work before was terrible and Mike fixed it all! I highly recommend Super Mario for your needs. Will call them again if we need anything else done.

Sarah B.

06/09/2017 12:00:00 SA

We had an issue with our bathroom sink and these guys were terrific from the estimate to the repair. They found the issue that other plumbers couldn't and came up with an efficient solution. Will use again without hesitation. Thanks guys!

Diane G.

3/30/2016

I haven't even fully used them yet (if I don't attempt the work myself i will use them) but their customer service has been above and beyond. Our water heater broke and flooded our laundry room so I spent all day talking to plumbing companies- Super Mario was by far my favorite, they were very prompt, professional, knowledgeable, and honest. I liked that they didn't try to push me into making a decision and they also had the best rate. Also, they were willing to come immediately, i was at work and couldn't accommodate but they tried so hard to work with my schedule to be there as quickly as possible. Will definitely be using them moving forward.

Paul D.

07/11/2023 12:00:00 SA

Excellent service! Our plumbing technician was clean, organized and efficient. The Super Brothers price, including new materials was by far the most reasonable compared to the other bidders. I highly recommend them for needed plumbing work.

Momchil R.

2/27/2016

Such a great service! My tenant called me that he has no hot water. I have asked him to go to the garage and check the pilot light on the hot water heater, but as soon as he walked in front of the water heater he told me that is all wet. So I needed new water heater. I found Super Mario Plumbing and I am glad I did so. The receptionist was really nice and she was able to schedule an appointment for next morning. We have discused the option to go tankless water heater, but se ask for the size of old one so the tech can have one in his truck . The tenant told me technician came sharp on time and told us price difference between tank type and tankless water heater. I have deside to stick with regular type water heater. Few hours later on my tent was able to get hot shower! Thank you for your professional service !

Sandy P.

02/10/2017 12:00:00 SA

Oleg, from Super Mario, was outstanding! I highly recommend this company! Very nice, on time, he did a wonderful job installing my new faucet and helping me figure out how a weird piece fit onto my shower door. I would give them 10 stars if I could. Oleg even gave me two fun little gifts! Use them, they're great!

Jenny M.

7/28/2014

I would like to take this opportunity to convey and express my appreciation and total satisfaction for the work performed by Super Mario Plumbing. They were punctual, efficient and most competent. I was extremely impressed by their willingness to go above and beyond to insure our complete happiness. They have my heartfelt endorsement. The Miller's

Tony G.

4/22/2015

Dimas installed a tankless water heater for me. Competitive price, world class service, prompt response, appointment, and install!

Robert W.

09/01/2019 12:00:00 SA

I have used Super (Mario) Brothers twice. The first time they did a good job on a water heater replacement. The second time they said that all my drain pipes needed to be replaced. I didn't agree with that so I called another plumber who said they were fine. Everything is working good now, and nobody did anything, so time will tell the story, but the pipe replacement was pretty expensive and if I didn't need it, well, I don't want to pay for it.

Jeff B.

04/04/2018 12:00:00 SA

Getting ready for an appraisal was not the best time for my water heater to begin to leak as it died an inglorious death.

I called these guys at 8 am on a Saturday and by 5:30 I had a brand new water heater.

They came when they said they would, started the job when they said they would, and as you can guess finished it on time.

The new water heater added $10,000 to my appraisal!

Ok, not really, but if it wasn't this brand new beautiful machine Super Mario Brothers installed in my garage, I would have convinced myself the old broke down one reduced it by that amount.

Check them out! You'll be glad you did.

P T.

12/17/2021

Our kitchen sink was leaking and I sent out an order through yelp. They were very responsive and very helpful. They came out the next day and let my husband know that our kitchen faucet needed to be replaced. My husband went out to get the faucet they recommended and got it placed on the same day! Awesome service and I highly recommend them!

Max A.

5/31/2023

Multiple issues with bathroom faucets in 60 year old house. Ancient shutoff valves, cracked pipe, etc. Based my decision to hire Super Brothers based on Yelp rating. Couldn't understand how a plumbing service could have so many reviews and be so positive. The net is this: they're competent and marketing would make a Fortune 500 proud... thankfully they solved all issues.

Vung H.

12/30/2014

I had Dimas install my water softener after coming across a craigslist ad and reading reviews about his service. He was able to give me a quote over the phone given the information that I provided. I didn't have deal with the inconvience of other plumbers scheduling a visit for an estimate. He offered me the lowest price, arrived on time and did an excellent job.

What I liked about his service the most was the education he provided. He tested the hardness of my water, explained the process of water softening and instructed me on how to operate the sofener without me having to read the manual. You definitely get a sense that he tries to help his customer save because he recommended me a good softener that is currently on sale and where to buy your salt.

If you looking for a good honest plumber who is also friendly and punctual, I definitely recommend him. He will be my guy for my future plumbing needs.

Killa K.

02/11/2018 12:00:00 SA

SMP replaced my tankless water heater and fixed a broken tub drain. They were very responsive, reasonably priced and did a great job. Will definitely use them again.

Marlene R.

08/08/2016 12:00:00 SA

I can't say I have much with which to compare my experience; that said, I purchased an older home that had not been well maintained, including a ready to die water heater in an awkward and outdated installation. I received an over the phone quote immediately, an appointment promptly, and a wonderful installer, Yuri, who was determined to find a way to install despite the challenges. He did it and it did require some additional work and creativity! My contractor saw the work and was impressed, saying many installers would have given up.

Hiran M.

8/30/2016

Super Mario Plumbing is amazing. Professional, arrived on time, and very knowledgeable. I was having issues with my water heater, and they knew within 10 minutes what the issue was and fixed it. Also very honest - they showed me how to do some stuff on my own so I wouldn't have to pay them extra to do it.

Nancy C.

6/26/2019

Last week we found a break in the water main pipe connecting to our home. Called 4 plumbers, 1 never returned our call and 2 gave us dates that would have left us without water for 3-5 days. Super Brothers immediately returned our call, asked for a snapshot of the issue so he could give us an estimate on the spot, and set an appointment between 12 & 3 the next day. We received a text message the next day letting us know the plumber was on the way. He arrived on time and immediately began working. They came in slightly below the estimate.

I would definitely recommend them and would use them again.

Timothy L.

02/03/2017 12:00:00 SA

Bottom line: I wish I had requested service from Super Mario Plumbing to begin with...

After unsuccessfully trying to deal with shady contractors provided by my home warranty company, I opted for the cash-in-lieu option to fix my water heater on my own.

I called around to get price comparisons from a few companies. Daniel was really helpful, outlined the options and the respective costs (not to mention the friendliest of the companies I spoke with). Finding them to be the cheapest option of all the 5 star plumbing companies contacted (which including the cost of the permit vs. non-permit work of others), I booked them the next day. Also note, there are no hidden fees or up-selling with Super Mario.

The technician, Peter, called 45 minutes before his arrival, arrived on-time, was friendly and did a meticulous job installing the new water heater. When he finished installation, he walked me through his work and answered the questions I had. This is what service should be like.

Overall, an excellent experience. They deserve the 5 star rating on Yelp.

Steve A.

8/28/2017

I had Super Mario install a Rinnai RUR98IN replacing a 20 year old 75 gallon gas water heater. I called them on a Wednesday evening and got an appointment the following day to get a quote for the replacement.The appoint occurred right on time and beginning of only a 2 hour window (my experience is 4 hour windows are the most common). The price was what I expected considering I had to run a 30+ foot dedicated gas line. I received the quote ~5:00 PM and immediately agreed then wanted to know how quickly they could install. Later that night I received a call saying someone would be out the following morning. Right at 8:00 am the first guy showed up and started working. He and another guy who showed up at 9:00 am didn't stop working until 9:30 PM. Both were very pleasant and were definitely focused on quality and building code. They could explain what they were doing and any random question I came up with throughout the day. After they left I kept receiving error code 63 meaning the re-circulation pump wasn't moving a sufficient volume of water. I called the same night (and the owner answered). he gave me instructions to bleed the water line and reset the unit to clear the error code. He said to contact them again Saturday morning if it wasn't working. The following morning I texted the owner saying it was still displaying the error code. He responded before 8:00 am and was at my house around 9:00 am. It took him less than 10 minutes to diagnose a part that needed to be switched out that was contingent upon the installation requirements.

Overall this is an awesome company. They are responsive, take their time and seem to care. I would do a lot more work on my house if every company worked like Super Mario. I honestly can't speak any higher of them. Great experience from beginning to end.

Douglas W.

6/30/2017

Used Mario Bros again today, this makes three times. They've always been on time, done a good job, and cleaned up afterward. Their rates are terrific, compared to that other company which never stops advertising (those commercials cost $$$$).

Highly recommend. (For the record, the three separate jobs Mario Bros did here were a disposal swap, a sprinkler system anti-siphon valve replacement, and a leaking toilet floor-seal replacement along with supply and inlet valves.)

Steve v.

9/30/2020

I called Super Brothers to get a quote on a mini split and a whole house water filter 10 days before my 32 week pregnant wife and I were going to move into our new home. But as things tend to do, the project increased in scope to replacing our old galvanized pipes. As Dima from SB said, there was no point in a filter if we were going to push the water through those pipes! Given that we had the baby on the way, he and his team reorganized their schedule so that they could repipe our entire house before we moved in. They did quick and quality work and the price was competitive. I wouldn't hesitate to call them for my next plumbing project.

John M.

02/05/2020 12:00:00 SA

I submitted a form on their website to get a price to do my water heater and never got a response by email or by call. Went with another company.

Adam E.

1/25/2022

I am just kind of blown away by the exceptional front office staff service and the hard work and dedication of the technician that came out to convert my gas water heater to a heat pump water heater.

My old tank burst and I called several places. They were able to get here the next day with and did a really good job installing the heat pump water heater. It was a fairly complex install, but the technician just kept at it until it was done. Super polite and hard-working. Would definitely recommend.

Rebecca M.

6/28/2017

Wow! Excellent service. Mike and his assistant arrived on time and got the job done! It was easy getting an appointment to have my 50 gallon water heater replaced. Very fair pricing. Mike took time to explain the features of the new water heater and expansion tank. The installation looks very clean and professional. Great customer service. Mike's service van was very neat, organized and clean. I will definitely call Super Mario Plumbing again if the need arises. Very impressed. Couldn't be happier.

RJ Rob S.

8/18/2020

David wore a mask and gloves as requested. He kept his social distance. He explained thoroughly what was needed. Super Brothers returned our call quickly. They are very professional. If you want the work done right the first time, give them a call. Pricing is very competitive and they show up on time. They are very knowledgable and get straight to the point. They do their best to give you the best service and the best price. They even provided several different options for us to decide what is best. Will be calling Super Brothers for all plumbing, Heating, and Air service going forward. Thanks.

Zach O.

10/26/2018

How do I give 6 stars?? Doug was amazing in servicing our hot water heater. He was prompt, courteous and fixed it rapidly after ordering a part we needed. The entire process was explained well to me, and the pricing was more than fair.

Thank you Doug, and Super Mario Plumbing! You are my go-to from now on.

Anna L.

6/25/2018

Excellent service. Came out right away and put in a new kitchen faucet in less than an hour!!

Vernon C.

10/04/2016 12:00:00 SA

I wish to compliment the Super Mario Plumbing staff for their outstanding professional service. I needed to modify my fireplace gas burner control system before the mortar work and surrounding framework could be completed. I had to leave town on an extended trip on the weekend, and gave Super Mario very short notice to do the work. Demetrius listened politely to my request for a bid and scheduled a visit the next day. Demetrius thought the earliest they could do the job would be the Monday after my Sunday departure. Vadim came to inspect the project and concluded that it would be a very difficult job to modify an existing system that was imbedded in the fireplace brick and mortar. When I asked if the work could be done right away, he took cell phone photos of the proposed job, forwarded it to his office, and then conferenced with Demetrius on how and when they could do the job. As an accommodation to me, they diverted one of their staff at the end of his current daily assignment to do my project. Peter arrived in the late afternoon and figured out how to modify the gas control system that was imbedded in the mortar work. He had to make some extra trips to Home Depot and his office to get the right parts. Peter completed the modification the same day. The system works great. I am very pleased with their service, and now comfortable that the mortar work and framing can be completed without delay. Demetrius, Vadim and Peter are polite, competent and excellent representatives for Super Mario Plumbing. Vern Chang

Jenny D.

10/13/2016

Our water heater burst and was leaking water everywhere. We needed someone out to fix it ASAP. I called a few places before stumbling upon Super Mario Plumbing. They answered immediately and were able to give me a price right away and I sent him photos so he could see ahead of time what to expect with the install. Their prices were very reasonable compared to other places I spoke to. Within 2 hours of calling, Mike appeared at my house and got to work right away. Very professional install and was done in 2.5 hours. I will definitely be using these guys any time I have a plumbing issue!

K W.

10/30/2017

Ben and Dima were AMAZING! So knowledgeable and they led me all the way through. I felt so confident in the service and they are very trustworthy. They were on spot with the estimate and don't get me started on the amazing customer service. 15 stars!

Ricky C.

12/11/2016 12:00:00 SA

Excellent, knowledgeable,on time, very competitive pricing, friendly, answered my questions patiently and most importantly peace of mind the work is done right.... thank you for installing my shower valve on short notice Super Mario Plumbing --Dima [excellent plumber]

Ma T.

12/23/2016

I can't say enough about this companies customer care. They offer a free estimate, very competitive price (which didn't inflate during or after the job), are patient with the client and are clearly experienced in their field.

The job: replace 20+ year old water heater with a tankless and simultaneously run gas line for dryer unit under structure, (low crawl space).

They arrived at dawn, left well after sundown, and worked continuously. The 2 man team was respectful and courteous. I really appreciated their attention to safety, thoroughly testing the lines and taking the time to reassure me. The set-up is actually eye-appealing (an unexpected surprise), clean, straight and obviously professional.

I'm pleased with the systems performance and impressed by every facet of this company!

Kathy A.

8/21/2017

I'm posting this late. We called Super Mario Plumbing for another job to install a new garbage disposal. They came out the next day (Saturday) and did the installation. Showed up on time, no problems, no issues, no hidden fees/costs. Love this company!

Robin B.

03/02/2017 12:00:00 SA

Ben was just at my house to replace a Kohler kitchen faucet and leak. He was outstanding!! Very kind, professional, fast and the price was reasonable and honest for what he needed to repair. I would most definitely call Super Mario Plumbing again for any plumbing needs in my new home. They were able to accommodate my schedule vs theirs and I am so happy to have my leaky faucet problem resolved!! Excellent Work!! Call these guys first!

Mary H.

03/07/2022 12:00:00 SA

I had received three bids from three companies for an electric heat pump water heater. Super brothers responded immediately to my request for a bid, and they were the lowest by far. Their work was exceptionally good! All around great service! I highly recommend!

A L.

3/20/2017

If you ever need a honest company that provides the best customer service this company is for you! It's good to see that it's not all about the money but satisfaction.

Ricardo P.

02/02/2021 12:00:00 SA

Great experience. I had my gas water heater replaced with a hybrid electric water heater as well as recirculating pump. It took me a few days to figure out optimal settings but very happy with it. I got the SMUD rebate and did not have to deal with the paperwork, they took care of it for me. I am excited to have my unit cool off my garage in the summer time and also lower my energy bill with the high efficiency model. The recirculating pump has a timer but I bought a smart plug for it and I can set different routines from my phone and even ask Alexa to turn on my pump whenever I need it for X amount of time so I don't forget to turn off later. Installation was done well and just don't have anything to complain about, which is rare in my choice in other contractors in the past years.

Joel C.

12/09/2022 12:00:00 SA

Reached out to several business to perform water heater maintenance. I opted for Super Brothers based on their quick response, quick and fair quote and flexible scheduling. I've worked with Super Brother in prior years and expected the same service. Mike was the service tech assigned and called me to confirm his arrival time. There was a two hour window which worked out perfectly. When Mike arrived, we briefly reviewed the project and he was very helpful in sharing additional information and some concerns given the age of the unit. The process went smoothly and Mike discussed potential considerations for moving to an electric heat pump and what that would entail. This information was greatly appreciated and it's obvious Super Brothers are looking out for the customer and ultimately retaining their customers. Thanks again!

Colleen J.

02/06/2021 12:00:00 SA

They were very professional & did a great job installing my whole house water filter & kitchen RO system.

Elisabeth Z.

08/04/2021 12:00:00 SA

From the pleasant ladies in the office, to Mike and Kirill, Super Brothers is the go-to team and we highly recommend them. We had a 17 year old gas tankless water heater that needed replacement. We've lived in our home for a little over a year and a half and have never enjoyed a decent shower that stayed warm for more than 5 minutes. Only used one shower at a time, never did dishes or laundry while someone was in the shower, etc. It got old. Finally bit the bullet and called around for estimates. Super Brothers was the first to come out the next day and no one else was needed. Mike provided us with a very reasonable estimate to convert to a 50 gal. hybrid heat pump water heater with all parts, labor, and SMUD rebate included. He also quoted for a gas tankless replacement, but we went with the more efficient, environment friendly option. Considering Mike came out on a Friday, I was able to reach out to him after hours and he was kind enough to answer questions I had. He informed me of the slight noise that comes from the heat pump water heater while it's operating, which isn't a big deal since it's in the garage. We accepted and they came out on Monday. Kirill showed up on time, was friendly and communicative about what he was doing, did clean work, explained the basic operation, and left things neat. For the first time, we're enjoying showers, washing clothes, and doing dishes all at the same time with endless hot water. Super Brothers is responsive, awesome, and knows how to take care of their customers. We are hoping we won't need to call them out in the near future, but we know if we do, we'll be in good hands. Thank you, Super Brothers!!

Danny L.

3/19/2016

Great company. I messaged them for my mother and said she would call the next day. They said that would be great. She called and told them how the water and toilets were backing up in her house. Not having a drain out, Super Mario Plumbing referred her to someone who could help. The service and pricing my mother received was fair and the plumber Super Mario Plumbing referred to her was courteous and helpful unlike one she found in the Yellow Pages.

Junior M.

11/16/2019

Had a great overall experience price was fair good work and job done right the first time cleaned up and worked around my work and school schedule when the job was done they called to let me know the job was done and sent photos to show the area had been cleaned and gave me 24 to pay at my convenience. Very knowledgeable and friendly and fair on cost

Nancy L.

06/05/2018 12:00:00 SA

We got 3 prior quotes to have our crushed ductwork replaced (Thank you electricians doing work during escrow...). This was the lowest quote, and Ivan knew what he was talking about! He did the work himself and installed dampers to help balance the air flow throughout the house. No more hot spots. He even came back after I got home from work too ensure I was happy because a happy wife.... :) great job and a great price. My personal engineer is very happy and I can't wait to see our smud bill go down. Thank you Ivan!

Helen H.

10/15/2018

Our sink has been leaking and husband identified that our faucet was leaking and it was above his pay grade to fix it. SMP was highly rated on Yelp and when I gave them a call they had an opening the same day. They sent a text to let us know the tech was on the way. Rey was our technician and was able to identify the problems (it was more than just the faucet leaking) and even offered us a cheaper alternative to our leaking faucet problem. However, we wanted a fancy new faucet and Rey quickly installed it for us. The whole process took less than an hour and we got fancy party favors at the end (stylus pens).

Rey was super nice and friendly. I hope not to have to call him again, because that would mean something else is broken at our house, but when that time comes, I'll be sure to call Rey again!

James G.

5/24/2023

Super Brothers repiped my house a few years ago, so I called them when my toilet leaked. They were able to quickly respond
Mike arrived on time and completed the repairs right away. His work was thorough and he explained to me the process and outcome. He was friendly,efficient, and professional. I recommend Super Brothers for plumbing needs.

Andy L.

2/23/2015

They came by and did a great job on my tankless water heater, fast and easy. I would definitely recommend for any plumbing job.

Linda S.

8/24/2022

Highly recommend. We had a line that was clogged causing our kitchen sink to back up. We had called another company who came out and $1370 later that company had apparently just pushed the clog further down the line because two days later our shower backed up. We contacted them to fix the problem but were told it would be $300/hour for them to come finish the job. Rip off.
A friend recommended Super Brothers so we gave them a call and they came out the very next day. The technician, Rey, was fantastic. He located the problem and explained to us exactly what was going on. The prior company told us they were unable to completely clear the line and that we probably had a collapsed pipe, which would be several thousand dollars to repair. Rey showed us that the line was now completely clear and there was no sign of a collapsed pipe.
Super Brothers is our plumbing company from now on and we've already recommended them to a friend.

J O.

9/15/2022

i used this vendor twice and both times they were able to schedule a quick appointment, arrived on time, completed the work quickly and the techs were very nice and professional. i recommend this plumber for your plumbing needs

Dan M.

12/18/2018

I had Super Mario Brothers replace a tankless water heater that was beginning to malfunction and was installed as a terrible DIY job. Incorrect venting, plumbing, insufficient gas line etc. They were my first call as I had previously hired them to address other plumbing issues and loved their service. From first contact with them, everyone I dealt with was professional, courteous and honest. They explained the issues and gave me several options to fix the problem at various price points explaining the pros and cons of each. After getting several bids I was more than impressed with their analysis and stunned at the value of the service they offered. No one came close to their price. Installation day came and the two gentlemen came and took care of the entire job, answered all of my questions and ensured that I was completely happy by the time they cleaned up and left. This was not a small job and they were on site for a little over 12 hours. I now have a top of the line Rinnai tankless, a great installation, a happy family and at a phenomenal price. I highly recommend Super Mario Brothers.

Roger P.

4/22/2017

Move these guys to the top of the list.

We needed a camera run thru our sewer line. Easter weekend.

Mike came out on Saturday afternoon. Called 25 minutes before he arrived to let us know he was on his way.

Took care of the job. Not only did the video but located the cleanout we had been unable to find. And snaked the sewer out in all directions.

Mike's a great guy. Friendly, professional, knows what he's doing. Oh - and all of this for $195!

Ellie M.

1/28/2018

I had an awesome experience with Super Mario plumbing. After contacting four yelp top rated plumbers, Super Mario had free estimate and Dimitri showed up on time and gave us an honest quote that others would have charged $160+ for the first 30min. We scheduled another day for fixtures no the bathroom shower not heating properly and our end total was $155 while the estimate was $195. A very honest and reliable company!

Todd W.

12/05/2017 12:00:00 SA

We've used Super Mario twice now and they are great to work with. They show up on time, give you an honest bid in advance, and do a nice job. Two thumbs up.

Annie H.

01/06/2020 12:00:00 SA

My husband and I moved into a new home a few weeks ago and were happy as clams until we were eating breakfast one morning and heard what sounded like a waterfall in our garage. We walked out to see the garage had flooded and water was GUSHING out of a drain pipe by our washing machine. We assumed there was a blockage and attempted to snake the pipe ourselves with no luck.

We called they were able to send someone within the hour and we assumed it would be a quick fix and the plumbers would just snake the pipe and be done with it. We were wrong. Super Brothers were super thorough and ended up identifying a much bigger issue that was causing the overflow. They fixed a pipe underneath our house but the drain was still overflowing so they told us they would be back to finish the job the next day.

I called the next morning and asked when they would be coming and there was apparently a miscommunication as the person on the phone told me they'd have to come Monday instead. I got pretty upset as our garage was continuously flooding and we were unable to use water in our house without causing more flooding so I wasn't particularly nice on the phone. I hung up feeling pretty irritated and disappointed but within the next 30 minutes I got a call back and they said someone would be out in the next two hours. I was thrilled!

A different plumber than the first day came and got to work on the problem. After a while he finally identified the elusive problem and fixed it! It caused quite a mess in the process (apparently the previous owners of the home used the sink as a grease trash can) but the employee cleaned everything up perfectly and left the garage looking just like he found it. Other than the miscommunication over the plumber returning to finish the job, I am VERY happy with how it went and will definitely call these folks again should we encounter another issue.

K2 A.

7/31/2018

So extremely pleased with the overall experience from the follow up telephone call after sending a message on email, to information required to set up appointment and what is required, to the person that got our order. His name is Mike. Mike was very pleasant and courteous, explained what he was going to do, was very understanding with the owner who needed to ensure that Mike not hurt the cats (our furbabies) in the house. A PLUS that Mike is a cat person too!

I cannot say enough positive things about Super Mario Plumbing. The staff on the phone were very helpful and knowledgeable. It was also a learning experience for me, who knew that there are 1-pc and 2-pc toilets? Also that the standard base is 12-inches for bolts?

More than convenient as well. They even give the option of picking up your replacement item and bringing to your home for an install.

We are so pleased with Super Mario that I am already setting an appointment and asking for Mike to return to replace the garbage disposal.

It is a great feeling to know that you can trust and rely on specialists that become your go-to when needed. It is difficult to find a company that you feel comfortable with who are reasonably priced and won't try to over charge you nor say that you need some unnecessary service and part and charge for another work order since it was not included in original work order. (yes, that has happened before and that is why I am apprehensive of contacting a specialist off of the internet.) THIS was an excellent draw and I highly recommend Super Mario Plumbing Heating & Air.

adam b.

08/04/2016 12:00:00 SA

The guys here are good.
They are fast, honest, polite, and gets the job done with a reasonable price.
Used them twice and was impressed twice.
Good job.
Keep it up guys.

Vanessa J.

9/19/2017

We contacted a handful of plumbing companies for estimates on our toilet and garbage disposal replacement concerns.

Super Mario was the only one the gave a detailed plan, description, cost and schedule for availability which made planning much easier on our end.

While we're still looking at our options, I wanted to take a moment out to commend Dimitar for taking time out to respond thoroughly and promptly! That kind of customer service goes a long way!

Maria Alejandra A.

4/25/2016

Great job, very good price. I highly recommend Super Mario Plumbing!

Kelvin K.

1/31/2017

Needed a new 75 gallon water heater. Called Super Mario at 730. I texted some photos of my water heater, then I got the quote. They had two guys at my house at 1030. Honest company, no games, no drama, good service, nice guys, good experience. Highly recommended.

Kelly O.

4/13/2017

After having multiple issues buying and having a new dishwasher installed, Mike at Super Mario not only took great care in navigating my house and clutter and crawl space, called in back up at no extra charge, explained the complicated hook up thoroughly (for what I understood) but ultimately charged me less than was originally quoted. Both guys were cheerful and professional and really seemed to know their stuff! Loved the parting gift too! Thank you so much, Super Mario, for getting this job done and done so well!

Kim H.

03/10/2016 12:00:00 SA

Outstanding! Responded within an hour to request for quote and appointment. Arrived following day to install new faucet. On time, called ahead, exceptional quality of job. Yuri was extremely polite and considerate of the home and work area. Even took took the old faucet to dispose of it for me.
Will use them anytime I need a plumber! Highly recommend.

David R.

02/01/2021 12:00:00 SA

Sometimes we make judgments on situations when we don't have all the facts. I know because I did that. So I want to correct my previous assessment of this company. They are awesome. Showed up on time, got right to work, went above and beyond with some cosmetic things that made our new water heater look even better. Very knowledgeable from assessment to completion of work. My wife and I are very satisfied and will definitely use them again in the future.

Michelle M.

10/25/2017

Had the best experience with these guys. They were friendly, and on time. Mike and his partner took down my old water heater, put a new one up and cleaned up. Mike explained what to look for if anything went wrong and who to call. All around Great Service!

N V.

08/01/2018 12:00:00 SA

Look no further!
I couldn't be more pleased with this company -- fast/affordable/friendly! Mike was awesome!

Justin A.

1/13/2019

Hot water heater pilot went out and wouldn't start over New Year's weekend. The thing was old and not installed well, so I figured it was time to get a new one. I called a few companies, including Super Brothers, and their quote for the work involved came in at half (!!!) of another company's.

They were fast, responsive, and professional, and provided a good product and excellent service. The water runs hot again, the tank is installed well, and I was treated excellently throughout the process.

I will always consider Super Brothers Plumbing for future plumbing and heating work that will inevitably pop up.

lyle b.

10/28/2021

Mike and Andre were both great employees they did a great job very friendly responsive very impressed

Becky V.

08/04/2017 12:00:00 SA

Vadim came out today to check my kitchen sink. It had a leak. He diagnosed the problem and installed the faucet. He did it timely and he explain the process and fix my issue.Thank you Vadim. I recommend this business to others. I am an extremely happy customer..

V I P.

5/21/2018

These guys are great! Had an emergency water heater issue over the weekend. I turned to yelp and sent out a few request for replacement estimates. These guys replied within 3 minutes on a weekend morning with an actual estimate! How easy is that! Disclaimer: I didn't select them to install my water heater because I ended up using the recommendation of a friend. HOWEVER, it should not go unmentioned how great these guys are. Out of the 7 bids I received their price was in the lower tier and their email response was super clear and they offered to come out first thing Monday morning. In my experience communication is a clear indicator of work ethnic so I have no doubt these guys are solid. Easy peasy!

Brian H.

4/17/2017

I had them come out and replace my Dad's old water heater for a new one. They we super polite and responsive. Decent prices as well. I just had them replace my expansion tank and new brass pipes for my water heater. I forget his name but he was very nice and taught me how to purge and clean my water heater out rather than paying $99. He said why not save money?
I'd defiantly recommend them.

Solito P.

11/11/2016 12:00:00 SA

Super Mario Plumbing sent Super Oleg today to fix my clogged sink. Oleg was very professional and friendly. He showed up punctually within the allotted time. He quickly diagnosed the problem and told me that my ever reliable grinder had finally met its maker...in other words, it needs replacement. Oleg gave me the price and after giving him my permission he proceeded to fix the problem.
He worked efficiently and seem to be very knowledgeable of his trade.
I was glad to have a working sink and grinder again now if I can just learn how to cook....
I will highly recommend Super Mario for any plumbing needs and the Super Oleg.

Jonny B.

5/22/2023

I've used these guys for various plumbing jobs , including fixing leaks, replacing faucets, and servicing my tankless water heater. Most recently, we had them fix a couple leaks in the joints of some exterior pipes where several branched off. But a new leak, previously undetected, then showed up on one of the joints that they hadn't addressed. I called and they came back and fixed that one too. I try to hire people who fix things the first time, but sometimes stuff happens and it's just as important to stand behind their work. Super Bros does that. Yeah, eastern Europeans with thick accents and some not very fluent in English. But we're able to talk plumbing and communicate that pretty easily. If you want to have conversations with your plumber, these probably aren't the right fit for you. But for fixing plumbing issues, I can recommend highly.

Craig B.

11/19/2015

WOW! I don't write many reviews but I'm going to take the time to give Dima at Super Mario Bros. a well deserved review. I'm an Elk Grove realtor and have used dozens of contractors over the years some good some bad and I alway remember and refer the good. Well, Dima is great! He works hards and very clean which is very important to me. The only reason I want to know that a contractor has done work on any of my properties is by the work is complete, not because I have to clean up after them or things were not done right and have to call them back. Super Mario did an awesome and clean job and went above and beyond to make sure everything was working correctly before he left. GREAT JOB!!!

Casey-Erin H.

06/10/2017 12:00:00 SA

I never thought I'd be reviewing a plumber on Yelp, let alone for 5 stars. But here we are.
My grandparent's house was built in the early 1950's, and in all the time we've had it almost nothing has been updated or replaced. Recently there were some issues with the faucets and the shower, and given that the house is so old we feared that a major repiping project was imminent.
Since I live in the bay area but the house is in Sacramento, Yelp was really my only resource for finding a starting point for the repairs. The consensus (as you probably realize if you're reading this) was that Super Mario is the place to call.
So, I made a call and set the appointment and that was that.
Ben arrived a hair early for the appointment, which was fine by us. He looked at everything before letting us know that the problems were much more minor than we had anticipated. After a quick and pleasant Home Depot trip to pick out new fixtures, we were ready to go. I will note here that Ben is super friendly and professional, and we felt very comfortable with having him in the house. He spent an hour or two taking care of the sinks, and after messing with the shower valve a bit he let us know that since the wall had to be accessed for the shower he could not do it the same day. We were a little disappointed, but 5 days later Super Mario sent someone else to the house to take care of it. I was not there for the second plumber visit, but my mom reported that the gentleman who showed up on that trip (Peter) was really professional and friendly as well.
Plumbing issues are stressful, expensive, inconvenient, and overall just a huge headache. However, we felt that we were in very good hands with Super Mario and they made sure that the process was as painless as possible. The pricing for the repairs that they performed was reasonable, and we were relieved not to feel taken advantage of by any part of the process.
I would highly recommend their services, and we will definitely be using them again should the need arise.

Sac S.

09/04/2014 12:00:00 SA

Bought a 60 years old house in East Sac. Tenant will move-in in 5 days. Need to fix some code violations according to the home inspection report. Called Dima( owner ), he showed up the same day and gave me the estimation for the tankless water heater and repipe the whole house with copper pipes. Finished all the jobs within 4 days with permits and passed the city inspection. Great Job!

Christina C.

7/19/2018

I recommend Super Mario Plumbing. I needed a new water heater and Dimitar came out within one day and completed the replacement in a timely & professional manner. A few months later, My parents purchased a home and discovered it needed a new water heater. I called Super Mario Plumbing and they were able to send a technician the same day. Albert arrived on time and completed the job professionally and made sure the house had smoke alarms. I'm grateful they were able to complete the job on the same day we called. Service was great! I will call them again.

Jed F.

06/03/2019 12:00:00 SA

My wife and I hired Super Brothers Plumbing to do a full repipe of our house, and we have been incredibly happy with the service and quality of their work. Super Brothers gave us a quote that was significantly lower than the other companies we took bids from, and they stayed true to their bid despite learning that the job had some tricky aspects to it that made it more difficult and time consuming than originally anticipated. During the course of the work, which included a full repipe, installation of new shower valve and showerhead, and installation of a couple new valves on the outside of the house, the team was punctual, friendly, and kept me informed throughout the process.

Perhaps what I was most impressed with, however, is that after the work was completed, the Super Brothers Team returned to my house on numerous occasions to complete minor touch ups or help us with some other installations that we had not hired them for without charging us for extra work. When the shower valve we had installed was found to be defective (through no fault of the plumbers who had installed it), Super Bros sent a technician to our house at 11:00 at no cost to reattach the gasket and stop our shower from leaking.

Dmitriy, who headed the team working on my project, took calls from me late in the evening and was always quick to respond and keep me in the loop about scheduling and what we should expect. After the repipe was completed, he even took me around on a tour of the house we had just purchased (first time homeowners) to let me know about our drainage and irrigation systems, and had his team replace a leaky valve at no charge when he realized ours wasn't in good shape. Overall, we were thrilled with the service we got, and I would definitely recommend this company to anyone in need of plumbing help!

Andrea M.

9/30/2016

We had a bubbling toilet and a backed up bathtub. I went to Yelp to find a good plumber, and chose them for their good reviews and their AWESOME NAME! I gave these guys a call at 9am on a Wednesday, and Mike arrived around 2pm. He was very professional, even took off his shoes in my house. He snaked the drain for an hour and got us back in business! I will definitely use Super Mario Plumbing for all my future plumbing needs. Thanks Mike!

Lauren M.

8/15/2015

Super Mario Plumbing is run by one gentleman who was great to work with. He installed our first tankless water heater for our 1946 fixer-upper. The only really reputable brand at this point in time for tankless is Rinnai and Super Mario is somehow certified through their company to install and was very knowledgable about them. He went through the pluses and minuses for tank vs tankless. His tank bid for us was about $950 vs for the Rinnai tankless which was about $2300 (the main difference being that the Rinnai is more compact, can be outside, is beautiful, and can last up to 20-30 years vs the tank which lasts MAX 10 years. The tankless will save a little bit of money per month so that the difference between the tank and tankless is paid off in approx 5-10 years). He never pressured us either way, but at the same time he was very blunt in his opinions (could be a tiny bit friendlier in this department). He was on time, clean, organized, I felt he was trustworthy, and when our cat accidentally escaped into his crawl space under the house, he went in there after the cat and retrieved him for us! He also made sure to explain the process for getting a permit for the water heater. He only took one day to finish the job, too, and took care of a couple things under the house that he noticed as well.

Michael M.

8/21/2018

These guys are fantastic. I know why they have 5 stars. Called them to do some plumbing work. I bought a house built in the 80's and nothing had been done since then.

Got the forced air water heater installed by them. It is fantastic and they did a great job with great clean up. Actually cleaner than I had it before.

They also replaced the shower valves since they were leaking. The process included cutting open the walls to replace the valves. They did a great job to not make it a bigger hole than necessary.

Also they replaced all the angle valves that had not been done since the 80's and were showing signs of wear.

They also when I installed new vanities came back out and did the plumbing for those faucets too.

They did a great job and other than two minor things like they owe me a picture for the rebate form and a copy of the receipt that shows the mixing valve I love them and if I need something from them I will use them again.

Thanks guys.

Pearl S.

04/11/2017 12:00:00 SA

These guys go above and beyond! I hired them for a faucet replacement in a bathroom not only did they do a great job with the finish work, they were also able to save the existing tiles!

K D.

4/26/2017

4.17.17 at 12:30 a.m. - had flooding in both toilets (from the bottom wax seal area, not overflowing from the top of the bowl), master shower drain wasn't working and started the overflow in the master toilet, while my washer caused the same type of overflow in the spare bathroom - what a mess! AND I had to get up at 3:00 a.m. to get ready for a flight leaving out at 6:00 a.m. the same day. So came back home from business trip on 4.20.17 and called another plumber who couldn't come out until Monday, 4.24.17. I patiently deal with the nuisance until the plumber gets there on Monday, and tells me he just needs to snake the drain, but that he can't do the work until Friday or Saturday since he just had a stent put in his heart. OMG! So I called Super Mario Plumbing the next morning (4.25.17) due to all the positive ratings. Asked for someone to come over in that afternoon, was given a 2-4 p.m. time slot. Mike called me about 20 min. before he got to my house around 3:15 p.m. I told him to go ahead and start in case he gets there before me. I work in Davis, live in Sacramento so by the time I arrived at my house Mike was already done with the snaking of the main sewer line which is located in my driveway. The overflow was due to clog because of toilet paper. Can't tell you how happy I am to be able to use all the water & plumbing fixtures in my house. The bill was $155. Was told I have a 1 mos. warranty on the service. Thank you Mike (for answering all my questions) and Super Mario Plumbing! WILL USE THEM AGAIN!

Stephanie S.

3/30/2020

Ray was our technician . He was prompt and courteous . Dimitri got back to us right away and made the appointment . Work wast done quickly and at a great price. I will call them again and recommend them to everyone

Jon F.

4/28/2019

I purchased a drop down bathroom sink to replace a worn one in our bathroom. After removing the old sink I realized the PVC was at a weird angle, and the cut out was a non standard size. Figured it was better to call a professional and let them deal with it.

Scheduled an appointment with Super Brothers from 10:00-12:00. At 10:40 they called me and let me know their truck had a flat, and we'd have to reschedule. So I rescheduled from 2:00 - 4:00. At 3:20 I called to make sure everything was alright, they said their guy was just a bit behind and he'd be there within 20 minutes. Still no one at 4:00 so I called again and was informed he was 15 minutes out. Arrived at 4:25. Was done in about 20 minutes.

Update: I didn't have the most time to inspect the work when he finished (I was already late for an appointment). So I basically made sure it didn't leak and left. A day latter when I had time to go and look at it there was a massive leak and a large gap between the sink and the counter (picture included). It didn't leak like that the day before - I have no idea how in 24 hours it went from nothing to a flood.

Called and asked to speak to a manager. He was mortified when I sent him the pictures and even more so when explained that I had waited all day for this work. He gave me a full refund and sent a more experienced plumber the next day to fix it. It looks great now.

So they did an absolutely terrible job the first time. But they did everything they possibly could to make it right when management found out.

The whole time after complaining they have been calling and checking in. They've been very good about making sure we are happy with the end result.

Paul D.

5/21/2015

I was referred to this company by Lowes, and so I assumed they were a reputable company. Was I wrong. I scheduled an appointment at a given time and it is 1 1/2 hours and a no-show. I called them and they kept saying that they had been trying to call me, but alas no calls on my phone, and the gentlemen became very rude.

Craig S.

03/11/2023 12:00:00 SA

Super Brothers is remodeling two bathrooms in my townhouse. They have been timely, friendly, and professional. I would definitely hire them again!

Robert B.

2/23/2022

We had to replace our water heater in the attic. They were prompt in providing information and estimates. They came in the lowest bid. And the work was done when scheduled. All in all a good experience. Many plumbers will not even do water heaters in attic's.

Nancy F.

02/08/2022 12:00:00 SA

I recently moved into a 3 year old home in Elk Grove. The toilets were terrible! Not only did they clog up more than a regular toilet would but the calcium and rust from the water made them look awful. I ordered two new toilets from Home Depot and they picked them up, installed the toilets quickly and left the job site clean. I was worried about hauling the master bedroom toilet down a LONG hardwood hallway but they made sure there was no water leaking on the floor. Price was reasonable and they worked fast! I would definitely recommend them for plumbing work. They were great!

Michelle R.

1/22/2022

I have had them out for a few different issues. They are always quick to come out, explain the issue and the various options. Always professional. Prices are good. I showed them a project that I was told by another plumbing company would be $10-20k in a few years when it 'needed to be replaced since it couldn't be repaired'. They spent a lot of time looking and told me that what I was told was untrue and that was no evidence of any damage, let alone impending replacement needed. This proved their honesty to me. They could have gone along with their fake repair, but went so far as to take pictures to prove there was nothing wrong.

Karan D.

6/16/2020

Excellent communication with the Manager and the service rep Mike was great to work with. He took his time, identified the issue and made sure our leak was stopped before leaving. Overall very happy with the service and will use them again.

Matt T.

3/16/2017

Fast service from a professional who knew what he was doing. Had a leak in my kitchen sink, had to replace the faucet, but I didn't like the one I had anyways, so kind of got lucky there. He came around 2 diagnosed the problem, i ran to appliance store got my new faucet, and he was able to come back same day and install. Would recommend to friends.

Vicki A.

8/29/2016

Great company, our kitchen sink was plugged and I called 4 other companies that were too busy. Super Mario was busy but fit us in. Prompt, clean and professional. Thanks to Mike, the service technician, now my kitchen is clean and back to normal. I recommend them highly and will call them first if we need a plumber again!!

Maryann P.

1/21/2019

Super Brothers were awesome. They were able to fit me in the same day I asked for a quote and fixed the problem early morning the next day. They will definitely be my go to plumbers.. can't recommend them enough.

Michael S.

08/09/2015 12:00:00 SA

I highly recommended Super Mario Plumbing! They just finished a 50 gallon water heater replacement at our house. I called yesterday on a Saturday with an initial inquiry. We received a call back within two hours. Dima said he could do the replacement the next morning. Dima and his assistant completed the removal and replacement of our water heater within 4 hours. They upgraded our electrical and made the necessary modifications to water feed and drain lines to comply with current building codes. Dima quoted me a price yesterday and completed the project within the budget estimate. Super Mario Plumbing was responsive, professional and thorough.

Darlene B.

7/22/2021

I needed two toilets fixed. One needed reset, the other kept running all the time.
When I called they gave me appt for next day. Then came back and said someone could be here same day late in afternoon. Mike arrived and within an hour had both toilets fixed and explained the issues with both. He didn't try to sell me new toilets, which 3 other companies had done. As he was getting ready to leave I mentioned an issue with dishwasher draining and that I would make another appt. Mike said let me take a look at it while I'm here. He advise me on what I needed to do to clear the drain and then if that didn't work then I could set an appointment to have him come back. There was no charge for looking at my sink and dishwasher. Every part of this experience was excellent, from the phone call to make the appointment, to them quickly responding to the service and most of all Mike's professionalism. I'll definitely use them again and have already referred them to others.

Phil H.

8/22/2019

I recently had super bothers replace my water heater and was very pleased with the experience. The quote was very fair, they were able to schedule me really quick, and the work was done well. The tech that did the work maybe wasn't the most personable - not something I'm judging on - but was willing to answer the few questions I had while I was watching him. The water heater passed inspection with no issues. I'd definitely recommend them.

Mike S.

2/25/2018

Having recently purchased an older home, I needed to replace my water heater and hydro-jet/inspect my sewage line. My old neighbor heartily endorsed Super Mario Plumbing's work, and I found their estimates were extremely reasonable for the amount of work to be done and below estimates from the other service company. The service was professional and friendly, taking time to explain what is being done/options available. Later that week, the team switched to working on my water heater replacement (switching to a tankless water heater). It was a long day's work (which lasted until after 9pm!) but they did an amazing job with hard work. The heater works great.

During their crawling under the house, they mentioned the ducting in the house's sub-area was collapsed and should be repaired (which the house inspector told me needed replacement). I was fortunate that someone just joined their team that could help with the HVAC system design the replaced. Ivan and I spoke a lot about what I wanted and he went straight to work and the house was cool with newly directed air flow to counter-act the areas of the house the were typically warm.

I'm very impressed with the hard work and dedication the Super Mario Plumbers provided, and appreciate the solid plumbing and HVAC work provided. I will definitely use them again.

Michelle S.

03/12/2022 12:00:00 SA

Once again Super Brothers earns an A++ for customer care, professionalism, timeliness and excellent work!

Gee did an excellent job talking me call, listening to the issue, explaining prices and setting up an appointment. She also followed up after the appointment!

Nikita did an excellent job assessing the situation and installing a new kitchen faucet. He is highly skilled, polite and installed the faucet in a timely fashion!

Thank you so much! The gift card and note book are the icing on the cake too!!

I have utilized this company 3 times and keep telling everyone! Super Brothers rocks!
M M Seeberger

David H.

07/07/2020 12:00:00 SA

Super Brothers installed a new hot water heater, repaired an old unit so it ran like new, and installed piping that reduced the time and wasted water for supplying hot water from the new unit to our kitchen. That was several months ago (Spring 2020). Then 10 days ago they followed up with a call to advise us that a county (El Dorado) inspection was required to ensure the warranty. They arranged for the county inspector and set a convenient time. Today the inspector came and praised the new hot water installation. He noted also that Super Brothers had gone the extra mile in installing a 10-15 foot pipe for carbon monoxide exhaust. In do doing, they ensured that the exhaust would not bother or threaten us when using the deck right above the heater. Super Brothers are Super and I will use them again!

Omar P.

2/21/2018

We hired this guys to install a gas shut off for our dryer, the service was fast and efficient. The guy that came wasn't much of a talker but that's ok, he was polite and and knew what he was doing so that's what matters. Definitely will keep their info for future services.

Mika S.

10/12/2021 12:00:00 SA

A few months ago after receiving a few quotes to do a full house repipe on my old galvanized pipes I decided to go with Super Brothers Pumbing not only because the quote was resonable compared to the others but also because the Supervisor, Mike took the time to show and explain to me where things were not even up to code.

I'm very happy I chose to work with them! Not only were they understanding, they were able to work with me until I received my funds to pay for the job. The completed work and service I received was great!!

The two plumbers who worked on my house were Andrei and Andy and they were very professional, friendly and even understanding of my protective dog. Because of the complexity of my house, the job took a little longer than expected and due to a medical procedure I was scheduled to have, the guys needed to come back the following week to complete the job. I really appreciate Andrei and Andy because the day before my procedure they worked their butts off to ensure I had hot water running and to do that they even had another plumber come work with them that day and they all worked until 7pm!! Out of deep appreciation to receive that kind of service and care, I personally gave them gift cards!! They definitely deserved it (-:

After the job was complete they sent another guy ( I wish I got his name) to patch up the holes. This guy was amazing as he worked his butt off the whole day and completed everything by 7pm!

Thank you Super Brothers for all your hard work and doing such an amazing job on my house!!

Kelly K.

12/20/2015

I had a water heater go out Friday evening with a house full of relatives slated to arrive in a couple of days for the Christmas holiday. I called Super Mario Plumbing Saturday morning (based on the Yelp ratings) and was not disappointed. Dima committed to have a new water heater installed that afternoon or Sunday, depending on how soon they finished their current job. He called later Saturday, said he was on his way. He showed up just after Noon and had my new heater installed before 2pm. Dima works fast, is efficient, very knowledgeable, and cleaned up when finished - very professional. I had my hot water back in less than 24 hours. Highly recommend Dima for your plumbing needs.

noah k.

05/08/2021 12:00:00 SA

Great job! Arrived on time, easy to work with, and quick. We were only disconnecting our water softener and they had a great price.

Elle W.

1/18/2017

I'm always hesitant to have any repair work done at our home because I feel that we may encounter a dishonest repair person who either inflates their rates or intentionally creates unnecessary work to benefit their own pocket. Not to mention, I'm a little leery of fake Yelp reviews that tries to boost the reputation of the company. With that said...

I highly recommend using Super Mario Plumbing and we won't hesitate to use them again for future plumbing work. Service was professional, efficient and seamless. Called in the morning to have them check our leaking water heater and had someone out by 5pm. Dima was professional, friendly and most importantly, honest. No sales pitch. He diagnosed the problem, gave a reasonable estimate to fix the problem (didn't need to replace the entire unit, it was a fairly minor fix) and worked in a timely manner and left the work area clean and clear afterwards. He answered all our questions honestly and gave some good recommendations regarding the unit. Overall very positive experience and I'm happy to find an honest and reasonably priced plumbing company to work with. And no, this is not a fake Yelp review because I usually don't hesitate to give bad reviews if I've had a negative experience.

Lisa L.

06/12/2018 12:00:00 SA

I have used Super Mario Plumbing twice now, the first time to install a gas line for my fireplace and the second to fix a shower/tub hot/cold water issue. The staff is friendly, courteous, and knowledgable. The time window for scheduling an appointment and their rates are reasonable. I will continue to use Super Mario Plumbing in the future.

Tessa P.

07/01/2023 12:00:00 SA

They came quickly and replaced our washer water connection nozzle right after giving us a quote! Awesome to work with!

Samantha G.

3/19/2021

We have had a great experience working with Super Brothers to install a new tankless water heater. The whole process from a very informative consultation to getting a thorough and fair quote, quick scheduling, an incredibly proactive and responsive office team, working with skilled technicians - we're really happy with it all. From quote to installation to inspection was just about a week. When we had questions, the technicians took their time to explain and help us understand, and we were impressed with their knowledge not only about the equipment but about safety and installing to code. We'll definitely work with this team again.

H R.

04/06/2017 12:00:00 SA

These guys are the only folks I will use for my plumbing needs. They have done two jobs for me: They installed an upstairs tank water heater in my rental and a tankless water heater in my home. I don't think anyone beats Super Mario's prices or professionalism. Everyone on their staff goes out of their way to be courteous and to keep you informed. They are fast and work hard. Installing my tankless water heater involved drilling through a 18-inch brick wall in my garage, and halfway into the job, they decided drywall work would be involved. None of this extra work affected my original estimate. Awesome. I will use them again!

Shane M.

03/01/2018 12:00:00 SA

Had water heater replaced with no issues except that they forgot to schedule the other work I wanted to get done at the same day.
A different one of their plumbers came the next day to do the rest of the work.
There were some problems with the second half of the job. Would have been 4 star, but they took care of all the issues plus some extra work that was beyond expected.

James T.

10/21/2019

Same issue occurred shortly after the 30 warranty expired. A little irritated I need to pay full price for service so soon.

David P.

7/30/2021

Another good experience with super brothers. Honest, straightforward, and punctual. I will continue to use super brothers for any other plumbing issues.

Scott J.

9/18/2018

Loved the service, price was reasonable, and the quality of the work was top-notch.

Deborah P.

4/18/2015

We were undergoing a kitchen remodel when the scheduled plumber hurt his back and couldn't do the job. We had already been without water for 2 weeks, and we didn't want to wait any longer. We researched plumbers in our area and found Super Mario Plumbing. We called them based on Yelp reviews ... and we are REALLY glad we did. We called them late Friday afternoon (yesterday), and Dima said he could be at our home the next day. He was friendly from our first phone encounter. Dima and Peter arrived as scheduled today, and installed a new sink, faucet. disposal and dishwasher. Dima is professional, knowledgeable, skilled and friendly. His prices were so reasonable, and he and Peter gave us such wonderful service, that we decided to give him a little more than he charged. We are planning to have them out again to replace our old water heater. If you need plumbing services, do not hesitate to call Super Mario Plumbing! Awesome, awesome company. :)

Rene R.

1/17/2022

Super Brothers Plumbing Heating Air came out to my house today to install faucets and plumbing in two new sinks in my bathrooms. Dima the technician, was very courteous and polite. He did the work quickly and efficiently. I was able to get the appointment exactly when I needed it and he arrived on time. I am very pleased with the outcome!

Ryan K.

03/09/2016 12:00:00 SA

Impressive service and pricing. They returned our calls promptly, and gave us the best price out of the three quotes we solicited for installing a tankless water heater, and replacing three shower/tub valves. They worked hard all day, and into their dinner time, to get the job done. They charged us exactly what they quoted us. They were polite (taking shoes off inside the house, cleaning up most of their mess). Work was high quality. We will use them again for plumbing needs.

Lien N.

8/14/2022

Thank you Mike , super good job , clean , replacing part of my cold water supply pipe for my bathroom sink . Definitely you guys are my new plumber from now on . Just let you know I appreciate good business, good people doing good job ,and very friendly and thorough. Very happy , thank you,

Roberto S.

9/29/2017

SM did a great job on my water heater replacement 2 years ago. They also added a hot water recirculation pump and we've been pleased ever since. Highly recommended.

Joey P.

1/24/2022

I had the pleasure of doing business with this company and they exceeded my expectations of any business. I originally had this company forwarded by a friend because I was looking to have my 20 year old water heater replaced. I talked to Gee who explained the whole process to me thoroughly and I was honestly impressed by her knowledge. I went through the SMUD rebate program with them and ended up paying very minimal out of pocket for the whole job which included the removal and disposal of the old gas water heater and installation of the high efficiency electric/gas water heater. They also needed to run new wiring and follow all of SMUD's regulations to be up to date. Communication is KEY to any business and this company was on top of that. I went through text messages with her, emails for quotes and invoice, and even the traditional calling them for detailed information of any of my questions.

I had gotten an email confirmation the day before to verify time, which is awesome because a lot of other companies have forgotten that basics step and customers are in question if the companies are still coming or not. The workers came over early 5 minutes which is a big pro to be punctual and were also very professional. They came over worked nonstop and didn't even take a lunch break. They cleaned up after the replacement and verified everything was working. Honestly what else would you want from a company? I plan to do future business with them because they have gained my trust. I would highly recommend just giving them a call and you can see how professional they are and you will not be disappointed. If anybody has any questions of my experience just message me and I don't mind sharing.

Susan G.

1/27/2017

So impressed! I called just for advice and to see if we needed a plumber to come out. DK was SO helpful and didn't recommend a consult. I was on edge thinking someone might try to take advantage, but he was so honest and kind. Definitely worth 5 stars in my book!

Rita Z.

8/29/2017

Mike came out and fixed my leaking dishwasher! He was very professional and friendly, knew exactly what to do.

Ming M.

3/20/2016

My husband thought a water pipe had busted after the storm. I called them and they showed up FAST to give us a free quote!!! Luckily, everything was OK. My husband praised their honesty and details to attention. They will be our first choice for any future plumbing work!!

Kevin F.

1/28/2016

I needed a new water heater as my current one was leaking and I had to relight the pilot everyday. I called several different plumbing businesses including Bell Brothers. I was able to message Super Mario Plumbing via Yelp and received a prompt response. I had exchanged several messages back and forth with the owner. This was the first water heater that I have had to purchase and there were a lot of special regulations needed in order to meet current codes that I researched. After deciding that Super Mario had the best price and also could do the work within 2 days I called the owner to set up. The workers that came were prompt and courteous. I felt that I was given a good price and everything needed was all included. There were no surprise charges. I would definitely use Super Mario again! By the way Bell Brothers quote was over $2000.

Margie M.

02/07/2022 12:00:00 SA

Andrii just came out to install a Bradford White heat pump water heater last week. We can't say enough about how impressed we were with his work! Also the person who set up our appointment was very knowledgeable and helpful. She even called back after to see how it all went, and if we had any questions or concerns. Their prices are the best too! Highly recommend them, and the Bradford White heat pump water heater!

Terry M.

3/15/2017

What I learned from my recent water heater outage: make sure the plumbing contractor is a qualified repair shop for your brand of appliance! A false start with another plumber (who didn't carry Rheem replacement parts) left me with cold water for an extra day.

The customer service guy who answered the phone at Super Mario Plumbing made absolutely sure he knew what was wrong with my water heater -- I even sent him photos of my controller and serial number label -- before quoting a price and scheduling me for service. So I had the comfort of knowing that my water heater would be fixed for a fair price the next day.

Ben, the repairman who did the work, knew exactly what to do and did the work for the quoted price in a fast, efficient manner. He also walked me through the process of relighting the pilot in case I needed to. Ben was completely awesome!

Stephanie H.

03/09/2019 12:00:00 SA

My shower was not draining and I tried everything to fix it myself to no avail. I called Super Brothers on Saturday morning and had an appt for the same afternoon. My technician was even early and was able to fix the clog within 10 min. He even gave me tips if I run into the issue again. Sure I didn't want to spend the money but sometimes you need to involve the professionals.

Suzanne S.

6/20/2019

They replaced our old gas water heater with an electric one yesterday. We were very impressed by their work and the men who did it. Took all day, as it was a big job, but they cleaned up when done. No mess to clean up. Everything is working fine. I would definitely recommend them to anyone.

Dan C.

12/09/2019 12:00:00 SA

From the first call to the end, the customer service was excellent. Was notified by the office and technician of the time he was going to arrive. The technician was thorough and and very informative. GREAT Job Super Brothers. Will definitely use them again!

Lanny S.

5/31/2016

I did a repair myself on a GE Water Heater and installed a new pilot burner / thermocouple assembly but it would not fire up. I called DK and he got a technician to my home within 4 hours. The technician checked my work and discovered a wiring issue for the igniter and had it working in 5 minutes. He also checked my connections for leaks and was gone in 20 minutes. They only charged me $95 for a service call and I would recommend them to anyone. I should have called them first because they will install thermocouplers for $145.

Lenny S.

09/11/2020 12:00:00 SA

Very professional. Needed a new water heater within the week and it was installed clean and neat, all fixtures brought up to code. Their services are decently priced for the area. Highly recommend Super Brothers!

I'll be looking forward to quote for HVAC services with the same company in the future.

Guy C.

9/23/2015

Believe the hype! Was looking for 1 last bid to install a tankless water heater. Lowest so far was $3200. About what Costco charged when they were offering the service.

Called on a Wednesday afternoon. Dina came out to quote within a couple of hours. Very straightforward & professional approach. If you want to be dazzled by a salesperson, look elsewhere.
Quote was for $2600 for top of the line Rinnai. I don't usually make quick decisions on a big transaction like this, but my instincts said this guy is legit.

I said sounds great, when do you think you can schedule it? How about tomorrow he says? Um, ok.

Showed up promptly @ 9:00 and was here till almost 7:00. Guess how much? Exactly as quoted. $2600. Beautiful job. Explained technical aspects of my new heater, took the old crappy tank away, and I couldn't be happier.

I will be hiring him to replace the old steel pipes in the near future.

Kelly F.

03/07/2019 12:00:00 SA

I chose this co. because they responded quickly to a quote request. Right away they offered to make the job easy for me. I needed a valve replaced but they also offered to install the tub liner. Kirill came out today to do the job. He was professional and explained everything he was doing. He patiently let me ask questions. He showed me the corrosion in the pipes and offered to not only install the valve but the shower pipe as well which was just as old. Here is why I will use them again: The wall was open, the water had to be off, they had me. But they did not price gouge. For very little more he installed the copper pipe too. Reasonably priced. To top it off Kirill is very neat when he works. I will ask for him again. He is great. Thank you Kirill!

Speed R.

1/30/2017

Peter did an outstanding job installing a new 50-gallon gas water heater. He was punctual, professional and answered all my questions as I watched him do the complete install. Coming from the Construction industry, I was familiar with permitting and building code upgrades required (carbon monoxide detector, drain pan, etc.) and knew I wasn't being taken advantage of when quoted upfront. They were the lowest cost in town and best water heater value. DK and Daniel in the front office, were honest and helpful with no pressure sales and even went as far as scheduling my install on a Sunday. I would use Super Mario Plumbing for all my plumbing needs and will definitely recommend them!! Give them a call at least.

Will C.

06/05/2023 12:00:00 SA

Initiated a bid on yelp for someone to come out and take a look and service my tankless water heater.

We purchased this home this year and we just doing our due diligence on the home. That said, Super Brothers provided a clean bid online, I scheduled them to come to the house at 10am - noon, and they arrived right on time at 10am. Technician was courteous, took his time and descaled the unit. He indicated everything was working fine (this tankless unit was installed in 2009) and that we should descale the unit yearly (which I will gladly do again with Super in 12 months).

Would gladly recommend them since they did exactly what they said they would do and for the price they quoted.

Keith G.

12/30/2019

Incredible service. Our water heater went out and we got a quote from another company, who didn't even offer electric water heater, only gas. Super Brothers came out and was very honest about the likelihood of fixing our existing unit (not worth it) and also gave us multiple options for possible new units. They were able to come THE NEXT DAY to install a brand new electric unit with came with a significant rebate. The service tech was very polite and professional, and worked all day on it including running new electrical in our attic. Could not be happier at the price combined with the service. Highly recommend.

Jeff F.

05/06/2015 12:00:00 SA

My hot water heater finally bit the dust and I was in need of new one quickly, since I no longer had Hot Water. I called Super Mario Plumbing first thing in the morning around 7:30 and talked with Dima, who quickly came out to my house.

We agreed on a price to replace the water heater and he starting working immediately. During the removal of the old water heater it was discovered that the builder had failed to properly secure my old water heater at the base.

Dima showed and explained to me what the issue that was discovered was. He spent probably an additional 20-30 minutes building a new base out of some materials that he had in his truck, to correct the issue at no additional charge.

I would recommend Super Mario Plumbing to anyone, due to their quick response, professional work, and courteous manor.

Rozana A.

02/04/2017 12:00:00 SA

I called Super Mario Plumbing to fix a sink drainage problem. Oleg was on time, professional, and very courteous. He took the time to explain the problem and possible solutions. He really went above and beyond crawling under the house to assure me that I had copper pipes. I really appreciated that, and intend on having Oleg come back and fix a water pressure issue.

Amanda A.

05/11/2016 12:00:00 SA

So we just bought a house and had no idea where the clean out sewer drain was located. Needed to drain our pool into the drain. Peter came out and was very efficient. The pump hose was not long enough but with a little creativity Peter looked around our house and was able to extend the hose and make it work for us. Will definitely use this company for any future plumbing work. Thanks Peter for a job well done!

S L.

04/10/2018 12:00:00 SA

I was originally advised that my shower valve was going to be a huge project to replace due to the way it was installed by previous owners. I was told the plate and the handle were hard to remove and they had to go around the other side of the wall, make a hole in the drywall..etc, etc, etc.

However, when I sent the owner of Super Mario a picture of what I wanted replace, he was confident it could be done. The tech came over, was on time, put shoe protectors on (big plus for me! I cant stand when techs come over and just go walking through my house with their shoes on), was quick and able to remove and install a new trim kit in about an hour and a half. No more ugly brass faucet! Reasonable pricing. Will definitely use them again for my other bathroom and plumbing needs.

Richard F.

10/12/2016 12:00:00 SA

Great service! I had a minor job, just a backed up drain line and I wasn't in a hurry. I called one day, got appointment for the next. Then they called about 3 times and apologized that they would be slightly late because the previous job was difficult. That was no problem for me, but I really appreciate the honesty and up-front communication. (Don't you hate waiting for a contractor who is late and doesn't let you know or never shows up?!) The guy was Vadim - really nice, professional, and especially showed that he cared about his work. Solved the problem perfectly and very fast. Would definitely use them again. Thank you!

Piyali M.

3/18/2019

A very pleasant experience considering the circumstance. Two months after purchasing our home, we noticed that the toilets had a very weak flush. I left a message and received a called back within 10 minutes. I was able to schedule an appointment for the next day with the owner Dmitri. The plumber ,Trevor, was very prompt, thorough, honest, and respectful. They informed us that purchasing the toilets through Home Depot would save us some money and gave us recommendations (American Standard and Kohler are usually better than Glacier Bay). Trevor also showed us that not only were the toilets old, but one was installed improperly. The price is well worth the piece of mind of a professional install. Thank you!

Bob C.

04/02/2019 12:00:00 SA

Project is still going and I will update as things progress.
First the estimate. They were not the highest bidder and not the lowest bidder. Chose them because they are local guys in my neighborhood and want to support the local community. Was told 3-4 days by estimate. It is currently 6 days with inspection tomorrow. The work is still not 100% even though I was told what could be done would be done - shower head, laundry hook up, etc - it is not. Communication needs to improve. I've asked for communication from the get go and it has gotten progressively worse. All I want is to be told what was done or what couldn't be done because of yada yada yada. I've been having to call and follow up to get any information. Do I have water yet? Is everything hooked up and ready to go? There was a day where no work was completed at all due to unforeseen circumstances but I was the one who had to call to find out. Then was told it would be finished the next day and it is not.

So far the craftsmanship looks good and the actual work done looks good. Drywall still needs to be reinstalled and concrete poured and inspection done so I will update when I hear more. These guys deserve a better score but right now am irritated. I did speak with the owner today and I really hope all things are resolved soon. The workers have been very kind and I don't doubt they've been working hard but the communication has been really rough. I hope I can update this and add some stars.
Update: Owner has taken over and things are nice and smooth. Great communication. Literally going above and beyond. Inspection should be today and drywall should be going back up. I will keep updating but has gone from 2 stars to 4!!!

Mark S.

9/17/2018

The professionalism with this company is through the roof. Rey from Super Mario contacted me ahead of time to let me know his approximate arrival and showed up at that exact time. He was courteous, professional and efficient. He installed our garbage disposal and repiped our sink extremely fast. I was impressed enough to ask for a quote to repipe our bathrooms which he was happy to give. Will definitely be calling them in the future for more work.

Jonathan O.

10/21/2015

Dima and his assistant were great! They provided me a quote of about $2,800 to install a tankless water heater in my older home. This included removal of my old water heater in the house. I asked around and it seemed like the best value. I also wanted to do business with Super Mario Plumbing because Dima was so nice.

They showed up on time on the day of installation. They really took the time to show me the features of the component, and ensured I was comfortable with everything they were doing. They ran into some unforeseen problems that may have caused other people to raise their estimate/cost, but Dima stayed true to his original estimate; I really appreciate that. We've had the water heater for about a week now and couldn't be happier!

He also helped stop some pesky leaks in our bathroom and kitchen in about 10 minutes (I had spent hours trying to fix it) free of charge, right before he left.

Overall, I highly recommend super Mario plumbing. Very friendly, professional, and good attention to detail. I'll definitely be calling him again in the future.

Kaylene V.

5/31/2018

We have had two great experiences with Super Mario brothers. They responded quickly, have a quote that we lower than competitors, and did a great job taking care of a leaky sink, resealing a sink, and installing a recirculation pump. I feel like he went above and beyond when he reinforced the underside of our sink so that it wouldn't bow down and separate from the counter top. We will definitely use them again.

Robert C.

11/05/2022 12:00:00 SA

Ardem came out and took care of our water filter installation. It was cold and cloudy out all day and he stuck with it until the job was done. It was a big job, but it's done and looks good. We'll definitely call super brothers again for our plumbing and hvac needs.

M W.

05/01/2018 12:00:00 SA

Excellent service! Super Mario's just installed a tankless water heater for our home and they did a phenomenal job. Also their prices were extremely competitive compared to other companies. They were very meticulous with their work and customer service was top notch. We'd use their services again!

Sabrina P.

9/19/2016

Definitely one of the best experiences we've had with any contractor. They came out to replace our water heater and did such a clean install that even the inspector commented on how nice it was. We were in the middle of a DIY bathroom redo and had an issue installing the toilet. When Dima finished with the water heater, he stayed to help us with the toilet. Totally unexpected, but much appreciated. Wonderful work ethic, great company to do business with. Highly recommended!

Duper T.

01/09/2023 12:00:00 SA

Other company tell me to replace the water heater for $4000, Two Brothers heating only take 30min and $190 to fix the wiring problem.

Diana E.

9/19/2016

Quick call back, friendly and helpful, and solved my problem which happened to have a giant auger stuck in my pipes! awesome job!

steve s.

08/01/2016 12:00:00 SA

I had a water leak near my pool. They came out and found the leak and fixed it at a very fair price and left no trash or mess. They showed me where the leak was prior to making the repair. They even gave me a discount when they found the job easier than what they had thought.

PJ S.

3/24/2018

This is the 2nd time I've used Super Mario Brothers. Demitar (not sure of spelling) Was very polite, professional, and extremely neat. He did an excellent job even though he had to make some unexpected modifications to my kitchen sink plumbing. The price was reasonable and it stayed the same even though he had to shorten the pipes to make my new sink fit. I had one plumber out before I knew about Mario Brothers and the guy quoted me an hourly rate and spent more time out in his truck looking for stuff and smoking cigarettes than he did working. You don't have to worry about that with Super Mario. They give you a fair competitive price and stick with it even if it takes hours longer than expected. These guys are fair and they strive for excellence. I HIGHLY RECOMMEND SUPER MARIO BROTHERS PLUMBING.

Jacob H.

8/15/2021

Installed a heat pump water heater a few years ago when upgrading from natural gas. They had extensive experience with this, price was competitive, and job was done right.

Dan H.

2/14/2021

Called over Valentine's Day after a valve stem snapped on the tub. Only option last night was to shut off the main.
Response early this am from Super Bros and a couple of picture later, had a service man in route.
More than we both expected after requiring an access panel which wasn't on the tub to reach the water lines.

Top notch service and diligence to sort out the problem.
Highly recommend!

Sonia B.

09/10/2018 12:00:00 SA

I've used them on several occasions and they never disappoint me. Today, Rey showed up on time was dressed neatly and very personable. He did his job quickly, efficiently and cleaned up after himself. I asked him to quote me on another project and he was kind enough to explain all the details plus write me a quote. On the down side they are normally busy, don't answer the phone right away but always call back and usually can't make it in an emergency situations. I will continue to use them for all my plumbing needs.

Ashu D.

5/30/2018

So, blocked toilet and I called Super Mario. They scheduled Vlad to come between 10-12 and he was at my door right on time. Very courteous and clean. Cleared up the block, cleaned up and done. I have little kids, and I know this may happen again (toys, bottles, bulldog clips..me)..so I now have them on my contact in emergency list.
Thank you for the quick service, and especially to Vlad, Dyakuyu. You were very polite, and fast, and clean.

Dylan P.

04/11/2016 12:00:00 SA

Same day service for total non-emergency at-your-convenience request. Peter was on time, courteous, professional, and quick to complete the work. I put the request in this morning and Super Mario Plumbing was the only response of 4 to include a price in the quote. The owner was quick to reply to yelp messages throughout the day to coordinate the service. Thrilled with the work and would definitely recommend.

Irene E.

11/11/2017 12:00:00 SA

Very professional service, as always. Mike repaired our garbage disposal, sparing us the expense of getting a new one. He was friendly, courteous, and knows his job well. Will continue to call them for service requests.

Kat M.

9/26/2018

Great service. Ray gave thorough explanations of the work he was doing and helped me to understand the process. We are happy with our new kitchen plumbing

Sheila T.

3/19/2018

I needed my garbage disposal replaced and the tech was on time and did a great job. Very happy customer!

L T.

06/06/2018 12:00:00 SA

Had an issue with my water heater over a holiday weekend. Dimitar (owner) responded to my Yelp inquiry super fast, and provided guidance on how to deal with this type of repair under a warranty. He spent time after coming out and doing the repair to troubleshoot and explain how to replace another part. Highly recommend this company and will call them again for future plumbing work!

Nolan B.

10/16/2018

I was in a pinch and Super Mario Plumbing sent out Rey. He was on time, worked fast and he was very kind. I would definitely recommend.

Anneliese C.

6/21/2017

Terrible-I called to ask about a water heater repair, so they told me to text a picture of the water heater and capacity to them and they'd get me an estimate and follow-up. So I texted them what they needed, and several hours later had to text again to ask if they had received it since they didn't respond. They finally wrote back and asked is this electric? To which I replied that I thought it was. Then radio silence again. I waited until a day later to give them time then called back to find out if they were going to help or respond or anything. They just said oh. We don't do electric water heaters. That would have been nice to know so I didn't wait around with a leaking water heater! Bad customer service. Went with Bonney instead and they were AWESOME.

Update per the response below: they did not contact me like they said below. I am the homeowner who contacted them and had to reach out because there was no response from them. Shame on you.

Patrick H.

12/27/2018

Friendly technicians who keep their commitments. Have used for shower, sink, and hot water tap.

Rolo E.

11/17/2016

I called to have a toilet installed, and they obliged. They were there the next day and did good work! I took a star off because I asked the plumber for a quote on installing a water filter. The plumber said he will take pictures and the office will call you back - he did take pics but the office never called me back. I called in and they refused the job as they cannot drill thru sinks. I can accept they can't do the work, which is fine just wish they would have called me like they said they would. I'm trying to give you my money, why won't you call me back? My ex gf would cheer their decision.

Daryl W.

9/14/2021

I engaged Super Brothers to setup my whole house water filter system. They were responsive, provided competitive pricing and got the job done in half a day. It's been a few weeks, no problems seen so far. No regrets, will reuse their services in future.

Linny K.

2/15/2017

I have been meaning to write this review for quite some time now, and finally am getting the chance to. These guys are awesome! Our shower was not running well, no cold water just scorching hot water coming out. In addition, our faucet was leaking and falling apart due to wear and tear. So we decided to get both fixed. When we called, they told us to take a picture of the shower so they could see what type/brand it was, and send/text it to them. They got back to us with a price, also told us what the part was to save us some money, so we went to Home Depot and picked up the part. These guys were very upfront with pricing, nothing changed even after they came and fixed everything. We called other places prior and no one wanted to tell us anything without coming to our place and paying a fee for them to see what the problem was (without fixing anything). Peter was our guy, he was incredibly personable, did a great job, was at our place early and finished everything in a timely manner. I'd definitely recommend these guys, they're great. They are going to be our go-to plumbing service from now on.

Allison M.

11/02/2016 12:00:00 SA

I used this company to replace all my bathroom and kitchen fixtures. I had them come out on three separate occasions. Boris and Oleg were both awesome. Fast and friendly. The cost was explained to me ahead of time with no unexpected surprises , which I was very thankful for. Will definitely use them for all my future plumbing needs.

T C.

9/15/2018

Excellent service! Rey arrived right on schedule, and was really knowledgeable. It only took about an hour for him to clear out a really bad clog, and he was very careful about keeping everything clean and putting everything right back where it was when he was done. He even gave us some advice to help prevent issues in the future. Would definitely recommend Super Mario Plumbing.

Elizabeth J.

02/03/2016 12:00:00 SA

I have worked with Super Mario Plumbing now 4 times for various projects in my house. Dima and his team provide top notch service. They are reliable, efficient, and knowledgeable. I never hesitate to call Super Mario when I have a plumbing issue. They have now installed a very large kitchen sink (which I was determined to get in!), two toilets, and replaced a water heater. They always provide honest quotes and give me a list of good options and recommendations. I trust Super Mario Plumbing and am very glad that I have found them!

Jim H.

6/21/2017

These guys are the best. I had a busted pipe behind the ceiling in my garage and needed a plumber. We learned that the leak was coming from the upstairs bathroom. I contacted Super Mario plumbing and scheduled a time to have the pipe repaired. Peter came to my house, fixed the pipe and closed the hole in the ceiling. He cleaned up nicely after the job and left the place looking good. Their rates are very reasonable and their technicians are punctual and courteous. I give this business five stars and highly recommend them.

R J.

6/23/2021

Super Brothers came out to assess our failed water heater, provide an estimate for replacement of the water heater, and provide an estimate to cap our water heater inlet pipe due to a failed gate valve. Rey from Super Brothers arrived early and called to confirm this would be ok, which it was. Due to our failed gate valve, we had to turn off the water to our entire home until we could have the problem repaired. Rey came with materials suitable to cap the water lines so we can have water in our home again. We're very grateful that he came out and fixed the problem on the spot.

In terms of the replacement water heater, Rey was very receptive and honest in answering our questions and providing recommendations for replacement. Overall, he was very personable, polite, professional, and accommodating to our needs and questions. I liked working with him and I would trust him with our future plumbing needs. Thanks Rey for a pleasant experience and for helping us in our time of need.

Fred C.

10/22/2016

Called Super Mario Plumbing Saturday at 9am. The main shut off valve to my house was leaking. They showed up same day, replaced the valve and were done at 2:30pm. Great work, clean and professional.

Highly recommend this firm.

Jesus G.

2/28/2017

I'll make this short and sweet. In Folsom, inspector came by to check the hot water heater installation that Super Mario did. He said, I see Super Mario has been here. They always do a great job. They even insulated this pipe here. Most guys don't do that. This is the second job I see today by Super Mario so I instantly recognized it.

Troy Y.

4/15/2015

Guys were out here in an hour, explained everything - great service!

NawGa S.

9/14/2017

Our experience with Super Mario Plumbing was exceptional! We had a kitchen sink leak and they were able to accommodate us the same day. The response time was beyond amazing! Furthermore, our technician was very nice and showed up right on time and with a smile. He walked us through exactly what he was going to do and went right to work. We would highly recommend Super Mario Plumbing!! Keep up the great work!

Adam A.

12/29/2016

Had been having some drainage problems in the kitchen and laundry room that got much worse over the course of a couple of days. After attempting to play amateur plumber on a couple of occasions, finally broke down and called these guys, based on Yelp reviews. Scheduling was quick and easy. Mike was sent out. He was friendly, asked what seemed would be the right questions, was able to clear some blockage relatively quickly and then we did some checks to make sure everything was working ok throughout the house. Price was reasonable and as quoted. Was told I would hear back in a couple of days or so about an estimate on some potential pipe improvements. Haven't heard back on that after several days, but there really is no time sensitivity regarding that. I am pleased with the service, would call them again and recommend to others.

Dan L.

06/04/2019 12:00:00 SA

In Super Brothers, I've finally found my go-to plumbers. I had some major backups due to old leaking pipes and tree roots and had to have replacement plus clean out work with a total of 3 days of service. Mike was excellent end to end in discovering the issues and being transparent with potential solutions. Kirill and his associate (I apologize I missed his name) came out and spent a full day replacing old drainage piping and were very professional and clearly communicated status along the way. Mike came back out to ensure my system was in tact and to finish some clean out work and kept me up to speed along the way by sharing camera imagery and helping explain my system layout for future improvements. I was charged the exact quoted amount despite all the work and it was completed in full with no surprise add-ons along the way. Excellent service and while I hope I don't need them anytime soon, I feel much better knowing I have a go-to team for my plumbing needs.

Frank C.

2/15/2015

Done right and quickly! Had a clogged bathroom sink. I took it apart and wasted time trying to clear it myself. No luck at all! Dima arrived, had the right equipment and knowledge to repair in 1/2 an hour. Next time, I'm just calling first and letting him take care of it. Stress free for me!

Kevin J.

05/03/2022 12:00:00 SA

Long overdue review for Super Brothers Plumbing Heating and Air. For the past few years, I've used this company for 2 toilet issues, and a garbage disposal replacement.
On the 1st issue, normal wear & tear of the toilet wax ring in the main bathroom. Of course, I was just hoping it was a little dirt. Nope! Called Super Brothers, came out, and replaced the wax ring. It's been fine for years, so I was satisfied.
2nd issue was a normal wear & tear of a garbage disposal that was just on it's last leg. Technician came out, and was able to repair it to a point where it still worked, but admitted, I might extend the life for maybe an additional 6-12 months. Decided to replace it with a new one. About 1-2 months later, heard an odd sound coming from the disposal, technician came out the next morning, and checked everything out, and all was fine. I guess my ears deceived me the night before. All is well with the garbage disposal.
3rd issue, which was resolved today. 2nd bathroom toilet had a small hairline fracture in the toilet tank. Since the state of CA passed a fairly new law due to water conservation, I wasn't able to find a new replacement tank, and in doing some research on-line, it's suggested that you would normally not replace a tank with a different toilet. So, I decided to purchase a new 2 piece Kohler toilet at Home Depot, and called Super Brothers, and they came out the next day, and installed it in less than 45 minutes! Nice!
I would definitely recommend using Super Brothers, as I thought about using Home Depot's installation services, but I had a bad experience with their competitor (Lowe's) when they installed a gas dryer, and I ended up having a small gas leak, and had to call SMUD out to repair the leak. Turned out the technician from Lowe's basically didn't know what he was doing, so ever since that issue, I feel more comfortable hiring a local company to do the work, and just pay a few little $$$ to get it right the first time.

I've been very satisfied with Super Brothers, as they respond very quickly, and are able to communicate very easily through text, phone, and email. I would recommend this company to other users that are looking for assistance.

Joe M.

03/06/2017 12:00:00 SA

Super Mario Plumbing makes it to the second level! On 3/2/2017 I received a call from Super Mario's management. They explained that they were training a newly hired employee and respectfully asked to make up for the delays. The explanation made sense so I decided to give them a chance. On 3/3/2017, I met with Dema at the location where my plumbing work needed to be done, and he seemed very sincere and professional. He gave me a great estimate and suggested that they could even begin the work that same day. Since it wasn't an emergency, we decided to have the work done first thing Monday morning 3/6/2017. Dema even made some excellent suggestions on how to improve the design of the existing plumbing, which I found to be a welcome upgrade. Sergy had the work completed by noon on Monday, and even pointed out some unrelated matters that needed attention that I wasn't aware of. All in all, Super Mario Plumbing made up for the lost time with a great price and excellent work. I will not hesitate to use these guys in the future. Thanks to Dema, Sergy, and DK!

Christina H.

1/27/2022

Needed a toilet install/replacement and Super Bros had the best deal. It's time consuming having to call or wait for Yelp responses when you're looking for multiple quotes, Their prices are up front on their website so that's an automatic plus for me. Their bid came on lower than their posted prices too. The techs were running late, and that's understandable, but they did a great job and did it quickly. We'll be using their services again in the future when needed.

Bill F.

4/20/2018

After being given a runaround by another company I called Super Mario Plumbing. They came out the next day and replaced my water heater. Kirill was awesome. He explained what he would be installing and why, walking me through the startup process, and cleaned up everything. The cost was exactly what was quoted. From initial contact to completion of the installation, I couldn't be more satisfied.

Christina G.

2/18/2023

I really couldn't rate their service because they failed to call or show up for their scheduled appointment. After the two hour window closed I called but was unable to leave a voice mail. I called back an hour later to find out they were running behind but could come 3 hours later. Okay. I asked for a call if there were any additional delays. The time came and went. No call- no arrival. I called back and the dispatcher couldn't even reach the tech.

I gave up and canceled my appointment after waiting 2 days for the slot, then the better part of a Saturday for them.

Back to the drawing board.

Chris R.

1/18/2019

Very happy with the response times and communication with Super Bro Plumbing/heating.

I had Petyo and later in the night Dema doing my install. Friendly techs, and worked very hard. End result was great. I appreciated them bringing their own shoe covers as well as covering the floor.

**Update**
I booked a second repair with Super Brothers -- had Vlad out. Same 5 star service.

Thanks!

Christian R.

03/08/2018 12:00:00 SA

The entire team is top notch from bid to job scheduling to job performance to post work inspection and review. Had a tankless system installed in the attic - a very technical work with new gas line and recirculating pump with a bypass valve. Dimitri was awesome during the proposal process very competent and accurate and fast. Price was 1/3 less than competition - I pulled the trigger and the crew came the next day (yes I lucked out) because they stock the tankless products in their store, and installed everything in 10 hours - limited water and gas interruption - amazing - the crew is very polite, attentive and cleaned everything afterwards - I even learned few words in Bulgarian. And then Ivan came and got everything setup with well explained instructions. After few days we had to do a small tune-up. Took my call even late at night. They also return calls fast (how refreshing when I remember myself begging for the local Davis contractor to call me back), the front office use technology - online contracting and scheduling. What else could I ask for? Those guys are now my go to partner for plumbing and air. Everything is super with Super Mario.

Cat P.

2/14/2020

Rey was right on time, shared information and options after assessing the clog and was able to unclog our pipe in under 10 minutes. Fast, efficient, friendly and professional - would strongly recommend Super Brothers and Rey in particular.

Brandi J.

8/29/2020

Our water heater broke on a Sunday morning. We received a quick response/estimate and Super Brother's had a new - better - water heater installed later that same afternoon. Great communication and work!!

Nancy F.

10/20/2016

Who knew that flushing a tankless water heater was a specialized job and plumbers who did this service were hard to find? I called Super Mario Plumbing and they did a great job at a good price. They were timely, courteous, and professional and I would definitely recommend them. Thanks for a great job!

Ben S.

4/16/2019

I've had Super Brothers come install a reverse osmosis water filter for us twice now. Both times, they have been on time and could not have asked for a better experience. Friendly, clean and great communication. I highly recommend them!

Jean G.

03/02/2016 12:00:00 SA

Best service in town!!! I was so stressed, I needed my house re-plumbed and you know that's a big job, but Dema and his crew took all that stress away! This company is reasonably priced and definitely a pleasure to work with.

Sara B.

02/07/2017 12:00:00 SA

Great experience with Super Mario Plumbing. Mike installed a faucet for us at lest than the quoted time and price. I knew some of the plumbing would need to be replaced but Mike clearly explained the parts that would need replacement and got us set up with parts that will last longer. Mike also gave us a quote for a water heater. We were bummed when he told us that our situation wouldn't allow for a tankless, but were impressed by the easy to follow explanation as to why and options he was able to provide us with. We will definitely call back when we're ready for the water heater to be replaced.

Margaret B.

08/07/2018 12:00:00 SA

We have had Super Mario Plumbing out two times. We shopped around for a new water heater and liked their reviews. They also were significantly less. The two men that came out were very personable and did a great job. We were extremely pleased. Recently we needed some help with the plumbing on a new washer/dryer. They responded right away, were reasonable and did a good job. Even my skeptical husband was impressed! Would highly recommend them.

L. M.

10/06/2016 12:00:00 SA

called for an appointment. we scheduled for today between 3-5 and they never showed up. not even a phone call. call another company if you value your time because they clearly don't.

Phoebe V.

9/15/2022

We received bids from several companies for a water softener installation on my new build. They were also the lowest price, but we chose them bc they were prompt and communicative for the free estimate and even gave me tips on what type of salt to buy. Scheduling was a breeze. The day of install, they discovered the pre-plumbing I'd paid the builder to set up was done illegally (not code complaint). Something I would never have known myself. Dima went to bat for me with the builder's construction manager and told them they needed to repipe everything. The builder had to review the plumbing code and finally admitted what they'd done was wrong and sent someone to fix it. I texted Dima to thank him and he immediately called me back asking to see what work had been done to ensure it was correct. He even walked me through turning on and setting the water softener. Overall, GREAT experience. We will definitely use Super Brothers in the future and will recommend to all of our friends and family.

Dennis K.

03/01/2018 12:00:00 SA

The experience with Super Mario plumbing was great start to finish on a recent Bathroom shower remodel. Dimitri was very responsive, courteous for the initial Bid and his follow up on text was very nice. The installers, Yuriy and Vlad we fantastic. On time, very clean, brought protective tarps for my floor, answered all of my questions, and did a fantastic plumbing job. Everything was straight, well thought out and worked flawlessly. I would highly recommend them and would use the again. Great job!

Michael K.

01/09/2018 12:00:00 SA

We were having a problem with our Noritz tankless water heater delivering hot water to a remote bathroom in a timely manner. I called Super Mario Plumbing and made an appointment. The customer service person was able to quote a service call price on the phone. I liked that! Dimitar, the owner, came out (in the rain) and diagnosed and serviced the outside unit. The water heater is now working like it did when first installed. I appreciate the time that Dimitar took to explain the operation of the unit and things I can do (like pipe insulation) to improve performance. I will certainly call Super Mario when I need any plumbing repairs.

Travis O.

12/29/2015

I had an issue with my water heater that I had been putting off for some time and it finally was became a big issue between thanksgiving and Christmas. This time of year is a tough time for any company to get things done or try and take time off and enjoy it. As I have been burned in the past by plumbers I had a hard time deciding who I wanted to try. After finding Super Mario Plumbing and reading their reviews I decided to use them. I was not disappointed!! Dima fit me in 1 day later on a Saturday to see what I needed and was out the next Wednesday and had my water heater up and running. I would use Super Mario Plumbing again in a heart beat! Thanks!

Charen N.

1/14/2019

Highly recommended!! Friendly and excellent customer service. On time, and knowledgeable on what they do! Thanks again!

Alexandra H.

1/22/2018

We have had great interactions and services from Super Mario in the past. We had a toilet replaced awhile ago and that's still working beautifully. Today we had Iurii Dima Kireal and Vlad out to replace our sewer line (about 50 ft) for the kitchen, what a great group. The job was done quick, clean and right, I can't wait to run my dishwasher again! You guys are lifesavers (we had a crack in our sewer line as well as old grease buildup)!

Next we'll need to have you out to fix our heating ducts...they could use a major tune up.

Thanks for everything, I know the next thing we need taking care of plumbing wise.....we'll be covered.

Sam A.

10/20/2022

We needed a new hot water heater. I called them and they came out the next week and gave us a quote (some people want it to charge for simply giving a quote). They provided us with various options and give us the quote promptly. They were slightly lower than another quote we had received. The guys who came out were prompt, very nice, professional and did a great job with the installation. We haven't used our hot water heater yet but are very excited to do so. Thank you!

Alexis M.

01/02/2022 12:00:00 SA

Great service fast response they got the job done and explained the problem and how to prevent form occurring again

Jerry T.

7/14/2017

If you've looked you've probably noticed these folks have a lot of great reviews and that's what lead me to them. My initial contact although professional didn't leave me with a warm fuzzy feeling. Maybe a bad day for both of us. The person taking the call was not rude in any way I just didn't feel as though customer service was at the top of their agenda. Again, it could have been me. My point is even though I didn't feel overly confident I scheduled an appointment because I trust the yelp reviews and I'm glad I did. We needed a toilet installed and a feed valve replaced. Our installer Ben called to let us know when he was coming and was there when he said he would be. I didn't have anywhere to be, but it still felt good that this was starting off well. I showed him where the water shut off was and where the work needed to be done. I left him to do his work and told him where I'd be if he needed anything. He finished sooner than I expected and had everything cleaned up and neater than I expected. He said for a small fee they would dispose of the old toilet which to me was well worth it. Ben explained everything to us in a professional manner he was very polite and respectful the entire time he was at our home. Those are the things that add up to make me feel like I've received exceptional customer service. I added a tip in with my payment for Ben. Most people don't think it's important, but I do when the service deserves it. This is a job I would have done myself 10 years ago, but now I'm unable. It's good to know there are tradesman you can trust to do a top quality job and they appreciate your business. Don't limit your tipping to food service workers. Even a small gesture can make a big difference.
I would highly recommend this company to anyone needing plumbing service.

Regina W.

06/11/2018 12:00:00 SA

A great experience! We tried installing a kitchen faucet ourselves and not only couldn't get it done but worsened a leaky valve in the process. Called Super Mario this morning and they were here this afternoon. Fast, on time, courteous, professional. Price quoted up front was the price we paid. An excellent experience!

Steve K.

10/27/2018

The team at SMP was great to work with and even came back to make sure our permit was approved by the city. They really went above and beyond to make sure the job was done and done correctly.

We will definitely use them again, and would highly recommend them.

Micaela S.

11/22/2017

These guys are GREAT! We clogged our garbage disposal with grease (note to self) and they responded very quickly and were reasonably priced. Ivan was fantastic and recommended future services as well as explaining what he was doing. We will be back!

Wen W.

07/11/2018 12:00:00 SA

Great customer service. They came for an estimate to install a gas line to my laundry room. The guy called ahead 25 minutes & was on time. And when he got here, was friendly & honest about the cost to install the gas line. He told me it would be better if I bought a new washer & dryer that was electric, then install a gas line. It would save me way more money. I appreciate a honest business, that has integrity.

Starr K.

8/13/2021

Tankless water heater was overdue for a flush & descale. Was able to get an appointment within just a few days. Email reminder was received the day before the appointment. Technician was right on time and was very patient with all my questions. He was happy to show me exactly what was being done, was courteous and very knowledgeable about the equipment.
He also cleaned the filters and sediment trap and did a general safety inspection and alerted me to a few potential problems that I can take care of later.
And the cost was $50 less than other companies quoted.

Cookie M.

9/25/2014

What a delight! I needed a gas water installed. I had three other estimates which included an explanation of work to be done. All three estimates were over-the-moon expensive. Super Mario (and I do mean Super!) not only met the required work to be done and the appropriate county permit but did an excellent job for me and his prices are very reasonable. Even the county inspector was impressed!
Absolutely you should use them!

Dennis R.

9/22/2022

I've used these guys for a few projects in the last few years. They respond quickly and communicate well. They come out when they say they will. Their work is high quality. I will continue to use them with any issues or projects.

Debra S.

7/16/2019

Rey H. was very professional and did a fantastic job fixing my bathroom sink! He showed up on time, reviewed everything I wanted to be done, went over my estimate, then fixed the problem.

I would highly recommend them. Thanks again for fixing my sink Rey!

Jason N.

6/18/2018

After going through two other plumbing companies in the area I guess the third time was a charm! They responded to my inquiry via yelp and set up an appointment with ease. Vlad, our plumber, came on time took a look at the problem which we suspected was a bad shower cartridge. He got us a replacement and installed it for us and our shower now works better than when we got it from our previous plumber!

Price was extremely reasonable and service was great. These are my go to plumbers!

Steve L.

1/18/2020

How quickly things change. We have used this group twice before when our usual plumber wasn't available. The service was fast and the work good, and while the prices were higher than our guy, they weren't that much more.

This time we had a cartridge on our Moen kitchen faucet that needed replacing. We already had the cartridge. Strangely, the gentlemen who took our call informed me they didn't replace parts on faucets, or toilets for that matter, even though the last time that's exactly what they did.

Wait, aren't you plumbers? Super Brothers, my a$$.

Michael D.

5/31/2015

The service, workmanship and courtesy displayed by these two men made switching to the SMUD rebated heat pump water heater a pleasant one. Dima picked up the water heater from Lowes and was out here before l came home from breakfast. They know exactly what they are doing, and they work for a very fair price. I recommend them as highly as l can and will unhesitatingly call them again; they are excellent. The heat pump water heater works well and Dima also installed a small pump to keep hot water in the back part of my home to avoid wasting gallons of water waiting for hot. This was a no-brainer.

Anthony J.

05/10/2015 12:00:00 SA

Need some repairs to kitchen sink and water heater. Call and received a quick appointment with NO fee to come out. The fix was done the next day for a reasonable price. Fast appointments, fair prices as they get the job quickly and the right way. Have plans to go tankless in the future with them

Jenni P.

3/13/2015

I called when my main line backed up. Bonnie plumbing said 24 hour wait (with NO toilets!)....UGH....I called Super Mario Plumbing- Dima came out, in ONE hour. He was super nice and professional. VERY reasonable prices. He even entertained my 9-year old with a million questions. Haha!
I was so impressed, I had him return to fix a leak in my water heater. (he was able to come the very next morning!!)
A+++++
Will definitely use again! :)

Sam D.

01/03/2018 12:00:00 SA

Customer service is superior! They did a very good job in plumbing and heating for my house. If you get Ivan to work on your house, you are in good hands. I would highly recommend Super MARIO Plumbing Heating and air to anybody!

Mike V.

7/25/2017

Scheduled a representative to come by the house on 07/21/2017 to provide a few quotes. He looked at the issues I pointed out to him and said that he'd email me the quote later that day so that I could review it and schedule him to return. I verified that he had my email address written down correctly. On 07/23/17, I called and spoke to a different representative and explained to him that I have not received the quote yet and that the plumbing issues in my house are still pending. He said that he would call the representative who came to my house to get an update. I received a call back an hour later stating that they are busy and will send the quote asap. As of 07/25/17 I still have not received anything from them. Working with them has been a complete waste of time and I now need to go through someone else.

Update 1: I changed the review from 1 star to 2 stars based upon interactions with the company after I posted this review.
I received a call from the owner about an hour after posting the above review. He offered to come to the house immediately or after work to provide an on-the-spot estimate. I had to decline because I was at work and I knew that I would not be home until late, but I was glad that he called. An hour after he called, the original representative that came to the house on 07/21/17 called me and apologized for failing to send me a quote. He said that he'd write it up and send it to me, which he did. He also texted to make sure that I got it, and he called again the next day to follow up. Now that I have the quote, I can decide if I want to hire them. Unfortunately, I would have loved to receive the quote last week so that I could possibly schedule them for that weekend or early in the week. If I hire them and they complete the work, then I will update this post again.

Thomas H.

9/16/2018

Beat their competitors pricing for a new gas line. Even though the job required more time then first quoted, there was no increase in price. Highly recommended.

William M.

11/28/2022

We called Super Brothers to replace our water heater. When we requested a quote, one was provided very quickly. They also provided different quotes for different types of available heaters which allowed us to consider our options. Super Brothers staff came out the next day to replace the water heater. When we used the hot water later that evening, one of the pipes leaked. I called Super Brothers and they arrived within the hour to diagnose the problem. The owner assured me that when new heaters are installed, sometimes there could be a problem within the first couple of days. In this instance, the pipe from the manufacturer was faulty. It was replaced in that moment and we have not had any problems since. If we do, I am 100% certain that this company will make it right. Everyone that I interacted with was friendly, knowledgeable, and professional. I appreciate their business and recommend them without question.

Einur S.

5/21/2020

I called Super brothers plumbing and received an appointment the next day. I had a bad leak in my bathtub; it needed a new shower cartridge and it also needed a drain. Rey came and showed us excellent customer service, professionalism, and was very knowledgeable about his services! He even showed us some tips on plumbing. Rey also specializes in heating and other services so I will never go elsewhere for my needs. The price was very reasonable and did great quality work! Thank you so much Rey!!!! The shower/bathtub is running excellent!

Greg L.

03/08/2016 12:00:00 SA

Responds quick, knowledgeable, clearly communicated with my tenant and myself.

I initiated 1st contact thru YELP messaging at 720 pm, Dima called me back within 20 minutes. 40 minutes later my water heater issue was resolved. My tenant was so happy to have warm water for the morning.

I will definitely use Dima with Super Mario Plumbing again. I got incredible, competent service, right away at a great value.

I wish every business practiced this professionally and competently.

Tami K.

04/04/2017 12:00:00 SA

Never needed a plumber before so I looked to Yelp. We were able to get an appointment on Monday morning. Vadim came and replaced our garbage disposal and he was very personable, clean and polite. He did a really good job and we would definitely call them again.

KJ B.

5/31/2019

We were so impressed with this company! From the initial phone call, to a follow-up phone call, to making TWO house calls to evaluate the plumbing system for Kitec, these guys were friendly, professional and incredibly helpful. We will be calling them for any future plumbing, heating or air conditioning needs. Thank you very much, Super Brothers.

Marcella J.

6/30/2019

Extremely irritated to discover that the worker who was in our house climbing in and out of our attic accidentally broke one of our hallway floor lights that we had attached to our wall.

That itself is not the irritating part. The irritating part is that he didn't tell us that he broke it and clearly siliconed the light back to the wall. Now, it order to change the batteries in the light we had to rip the silicone off the wall which ended up damaging the wall tremendously!

If he had just told us that it broke, we wouldn't have cared. We could've told him that it came in an 8 pack and we have plenty of spares. Now we have to spend a considerable amount of time repairing and repainting the drywall because this is a rental, which is why we didn't permanently attach the lights to begin with..!!!

Honestly, I know this was a fluke of an incident. Other than this, these guys are awesome. I know they work really hard. This was just unbelievable.

RM T.

7/24/2021

Thank you for sending Vlad to my moms house and fixing ongoing drip pan issue. If I never hear drip pan again....I wouldn't know how to begin celebrating...lol
I thank you for your patience and explaining everything, not to mention the time Vlad spent making sure to go over every detail and tested all are working before he left. Thank you!

Chris S.

10/29/2017

Super Mario was quick to respond for request for a quote but their scheduling leaves a lot to be desired. They gave me a window of between 2 PM - 4 PM to show up to look at the job to give a quote. They followed that up quickly with a text reminder. So, on the appointed day, I took time off from work to be there. 4:15 or so rolls around with no one showing up nor did they call or text. I sent them a text and received no response.

I figure I've been stood up so I start the job myself. About 6:15 they call and text to say they are on the way. I say come on out as I have the job half way done but I need a trap. The guy on the phone says they are only coming to do an estimate, not any work, so I told them to cancel. I ended up running out of light and had to finish the next day.

Would have been nice not to lose time at work or to have known at 2 PM they were going to miss their appointment window so I could have started earlier.

David W.

03/11/2017 12:00:00 SA

Quick response, excellent work, very customer oriented. Super friendly and courteous. I can't say enough good things about them. They installed a water heater for me the very next morning after I called. Oleg was great. I liked him the minute I met him. He not only did a perfect job, but explained things to me as he went along. He didn't rush even though he had two other jobs to do that day. He did it right just as if it was his own home. He is a perfectionist with his work, and a kind and gentle people oriented person. If you're getting the idea that I like this company you are right. I LOVE them. I will definitely go to them for all my plumbing needs in the future.

Michelle B.

5/26/2020

Kirill replaced our kitchen faucet. He was prompt, professional, knowledgeable, friendly and careful. He explained what he was going to do before doing it and the faucet works perfectly. This Super Brothers Plumbing service was a great value for the money.

William C.

02/08/2022 12:00:00 SA

On June 28th 2019 Super Bros. used their camera down my sewer line which was backing up. They pinpointed a spot about 70 feet from the house, where they told me needed to be dug up and that section replaced. They quoted me $3100 and said they could start that day, but it might cost more if I waited and the line gets worse. I asked them if it was possible that if I stopped going #2 in the toilet and ran water down the drains, if the problem might resolve itself. They told me absolutely not and the problem would get worse in short order.

Well, I stopped #2 and left all my water running (fortunately before water metering) and within 3 days the sewer line was working fine and I have had no problems with it in the intervening almost 3 years.

Here is what they wrote as the work done on my invoice,

Ran camera roughly 70 feet and hit a hard point. Reccommend an exploratory spot repair. Verbal quote for $3130. But 5is quote is only good for right now. The condition of his pipe is likely to change dramatically in a short time frame for the worse.

I also requested a quote for re-piping my duplex which was about 3 times higher than what I eventually paid.

I was not impressed and would recommend that you go with someone else, but one other plumbing company came out and told me the same thing, except that the spot that needed replacing was 15 feet out. This makes me believe that a good percentage of plumbing companies are scammers who are too quick to recommend unnecessary, expensive repairs.

Dan K.

1/14/2017

So I first saw these guys on Yelp and though even with the great reviews, look at those nice vans they probably have expensive rates, so I chose a company a few ranking down but they only do outside plumbing and they said why don't you call Super Mario? So I called and I was able to get a same day appointment, Vadim was our plumber and he called to let me know is ETA, he was able to take of a clogged pipe and some other minor fitting issues on other sinks. There rates were reasonable, the service was fast and professional, and I would use them again if a plumbing need arises.

James A.

08/03/2018 12:00:00 SA

Super impressed with their work and professionalism. I would definitely hire them again.

Andrew P.

02/02/2023 12:00:00 SA

Our water heater shut down. Left message at 10 pmand SuperBros were out next day at 9:30 am. Determined we needed to replace water heater with hybrid/heat pump; it was done the next day. Very professional, courteous, clean. Would use them again. Recommended.

William L.

01/03/2017 12:00:00 SA

The manager calls me back after seeing my post, and said they'll waive their fees.

They do pay attention to their customers' needs.

They explained to me that it is usually really difficult to detect the leak if it's not very apparent.

I appreciate the manager'a honesty and willingness to waive the fees.

When I figure out where the leak is, I will definitely give these guys another try.

----
I called for their service as there is a leak somewhere on the ceiling. The technician didn't find the leak and did not have a camera. He told me he was going to charge me $99 dollars for coming out and not being able to complete his job when I told him that I could open the ceiling and look for leaks.

He then said he'll charge me 165 dollars to open a hole in the ceiling, and the technician still didn't do anything aside looking up with a flashlight.

I could have done the same, as I got a drywall saw in my tool kit saw.

They are probably pretty good with plumbing work when the issue is identified, but definitely not for leak detection.

If you looking for a plumber to find a leak, they aren't the right folks to do the job.

T P.

11/30/2019

Rey H. showed up early to replace our gas line to our new stove. He was very knowledgably, professional and polite .Excellent customer service!!!! I would highly recommend Super Brothers . I will hire them again to work on my bathroom remodel.

Thanks Again Rey!

Peter V.

2/23/2022

We hired Super Brothers to replace our old gas water heater with an electric heat pump water heater. We went with a 65 gallon tank and it was eligible for the SMUD rebate (2500) and the TECH clean California rebate (1300). Super Brothers did all the paperwork. They were more affordable than 2 other quotes from other businesses for the same water heater - Rheem Proterra hybrid.

Their technician Andre showed up on time - 8:00 am - and worked until 7:45 pm because my home is an older home. He was professional throughout and stayed late to make sure we had running hot water for that night. Their office set up the inspection with the city of Sacramento and we just passed inspection an hour ago. Highly recommend their service for a new electric water heater.

Victor S.

7/20/2017

They obviously don't need my 5* review, since they got so many, but I really wanted to add it, especially in contrast with 'another' similar company (very 'present' in media commercials - BHA).

Long story short, our home water heater started leaking and we called BHA with ZERO research. They sent a repairman, he did this thing, we paid fair and square. Two hours later, still leaking.. Call them back, they do come back the next day, admit they fixed the wrong thing, and quote us ... $2,600+ on a new water heater (!!!!).

At this point we started looking on yelp and found that we were not the only ones quoted those kinds of $$$$. So we went with Super Mario Plumbing and could not be happier: the EXACT same brand/make and model, with everything included, ... $1,300+!!!

At the (happy) end of things, I can say that not only they were cheaper, Super Mario Plumbing were also professional, courteous and clean; we are sooooo glad we found them! Will definitely ask for them in the future! Strongly recommended!

Thank you, Super Mario Plumbing!!! Thank you, Yelp!!!

Valerie W.

08/05/2015 12:00:00 SA

Called the company for the first time and got a return call back in less than 10 minutes and I explained my issue with my water heater. (Mind you I called 3 other companies and no return calls back and I was only left with voicemails). Apparently my valve on the water heater had been leaking water for an unknown amount of time. The valve became loose so I tightened up the valve myself. Anyhow, when I spoke to the guy I wanted to make sure if that was the only issue. He said it was and advised me to put a fan where the wet plywood was so it would dry thus preventing mold growth. He said if it starts leaking again to give him a call back. He was very willing to give me advise over the phone and very professional. I then called him back about 30 minutes later as I thought the water heater may have been leaking underneath since there had been a large collection of water. He asked where I lived as he stated he was on his way home. Since I lived right where he just left, he made a u-turn right away and was at my house within 10 minutes or less as he estimated. He checked everything out and assured me that it was only the valve and that the water that was collected was from the slow dripping leak. He didn't charge me and he was VERY gracious and honest. I would definitely recommend this company and I would definitely use him again!

Nate T.

05/07/2018 12:00:00 SA

These guys are the best. I had a leaking main water valve. They came right out to fix it and the cost was dead on with the estimate. Professional work. These are guys you can trust.

Jodi S.

2/22/2022

My boyfriend and his girls just moved in and my water heater was almost 30 years old. Needless to say, we needed a new one desperately. My home warrantee company was giving me the run around, so I called Super Brothers because someone recommended them. They came out the next day and assessed the situation. They were able to provide me with a brand new water heater; as well as doing the repairs to bring it up to code. By happenstance, they had an open box water heater and charged me nothing for the 50 gallon brand new unit!!!! I felt like I was in a dream when they installed the day after they assessed the status of the old one!!! It took them all day, but the unit was installed beautifully. I highly recommend Mike and his team for any plumbing related issues!!!

Hiromi M.

4/16/2015

Dimas came right away when I had some problems with my water lines and sewage drain. He explained to me what was wrong, gave me an accurate quote, and braved my crawlspace without hesitation. Afterward, he gave me a realistic assessment of future needs without being pushy about upgrades, and showed me pictures of the work that had been accomplished underground. Definitely would work with Super Mario Plumbing again!

Miguel L.

3/24/2016

The hose inside my kitchen faucet had a leak in it. I looked on yelp and found Super Mario plumbing with superior reviews so I called them and gave them a try. All the reviews were correct. The gentleman who answered the phone and the plumber that showed up were very kind and professional. They came out the very next day within the time frame. He replaced my faucet within 30 minutes at a low flat rate of $95.00 which was a lot less compared with other companies. I would without doubt hire them again next time I need a plumber.

Mike M.

11/16/2016

The main water line between my house and the water company main was leaking. Diva gave me a very good quote to replace it. I was apprehensive about this project because the water line ran under the pool deck. Dima's guys were able to reroute the new line and get the job done in two days. I was so happy with the job I had them install a whole house water softener for me.

J R.

11/13/2015

Great plumbers. Our water heater went out and needed it replaced asap. Contacted Super Marios and set up an appointment. Plumber was here right on time. Gave us a quote on a water heater replacement. Answered all of our questions. Very knowledgeable. Set up and had our new water heater running in about an hour and a half. Very great service and very professional. Will definitely call them in the future for any plumbing needs.

Jennifer A.

11/25/2017

This is the worst company ever over charged came out twice and didn't fix the problem. Terrible terrible company DONT USE THIS RIP OFF SO CALLED PLUMBER SCAM

Don M.

5/14/2019

I recommend Super Brothers Plumbing to Friends, Family, &, and anyone who needs any type of plumbing or HVAC work done. The work they have done for my Family has been outstanding. It's good when you can deal directly with the Owner, but when the Owner has empowered their Team with a commitment to great service and customer satisfaction, it's even better. Such is the case with Super Brothers Plumbing.

Deborah C.

3/16/2020

kitchen faucet needed to be replaced. I first had another company, I'll just give the initials RR, come out to look at it and got an outlandish quote, at least a 2 hour job, faucet mount would have to be cut off with a hack saw, etc. The plumber was at least able to recommend Super Brothers for a second opinion.
I called to set up an appointment and mentioned the things that I was told by the RR plumber. I was able to send a pic to the gentleman I spoke with at SB and he was able to tell me that it should be no problem.
Mike was the plumber who came to the house this morning. I was told between 10 & 12 and he called shortly after 10 to let me know he would be here within 30 minutes. He showed up right when he said he would and had the job done in about 50 minutes. No complications and a flat rate of $195 as opposed the close to $1K I was told it might be with RR.
Excellent service from phone call to installation!! Thank you Super Brothers!

Wilma A.

9/30/2018

We hired this company to fix an expansion tank in August of 2017.

We have an issue with our automatic sprinklers, looked for the valve to do the testing. There was none.

I'm the caregiver of a disabled veteran and was not around when he had the company come out.

Before they came out, I went to the city to verify if any permits were needed. This was called upkeep so no. If it's the water heater then yes, permit is needed.

The veteran was a few weeks late in calling before the one year warranty expired.

Apparently they came out, discovered they had put the expansion tank in backwards. The veteran has Parkinson's. According to the veteran the owner came out and fixed their error, then argument was had. The veteran asked if the expansion tank being put in backwards is the problem we are having with the hammer sounds coming from the pipes when the automatic sprinkler system comes on.

The owner told the veteran with Parkinson's that's not his problem. I disagree because they installed the tank incorrectly.

To yell at an elderly man with medical issues to protect your company isn't the way to handle situations. People with Parkinson's and the elderly become confused and become agitated.

The owner didn't help the agitation at all by becoming hostile in the home to the veteran.

I'm very disappointed by the person who came to the home. Have a little patience with the elderly, it's not their fault they become confused. He asked a reasonable question and was met with hostility.

Not ok.

Brandon D.

3/20/2023

Great company. Friendly technicians and competitive pricing. I've used them for several projects over the years.

Duy D.

1/25/2023

Our upstairs shower was leaking to downstairs. I contacted Super Brothers Plumbing to get a quote. Serge showed up the next morning and just a quick look he already knew the problem. Our shower main vault was leaking and needed to be replaced.
Overall i was satisfied with the service. Communication was prompt and the fix was professional and clean.

Kim S.

07/01/2020 12:00:00 SA

I contacted them on yelp for a quote and they got back to me within 10 minutes, said they could be at the house by mid afternoon, showed up on time and were very efficient. Would definitely recommend.

Ken C.

12/19/2019

New customer. Great experience. Will be using their services moving forward. They were able to make quick appointment. Showed up. Well prepared and successful

Ray B.

12/07/2018 12:00:00 SA

Really helpful for providing an estimate and answering questions I had. Thanks Demitro

Alireza A.

09/08/2021 12:00:00 SA

My kitchen faucet hot water pressure was low, the technician came on time explained everything, diagnosed and fixed the problem by putting negative pressure and empty the tubes out of sediment. Thanks

Sean L.

6/19/2016

All I can say is this is the BEST service, fairest price I've ever experienced from a plumbing service!! Dima was super knowledgeable, maticulous in his craft! Same day service, stayed late until the job was complete, fixed some design flaws from the original install - WOW! If you need your water heaters replaced and you want it done right, call Super Mario Plumbing!

Eric T.

08/06/2020 12:00:00 SA

My kitchen faucet began leaking water around its base, leading to water dripping down beneath the sink in a pool of water. I called them up, and it turned out to be a simple fix. I've used them twice now (with a technician named Ray), and he was very nice and accommodating. Great service overall, and I highly recommend them.

Stephane T.

11/21/2019

I had to get my house replied and there was no hot water while we waited for an appointment, but they pushed to get us in a week after we lost hot water. It took a week like they said, we opted for copper as we aren't comfortable with plastic pipes. After the work was done, however, we have had some issues.
Loud banging pipes, loud noises from the water heater they installed and now leaks. Leak under the kitchen sink (they came out and said it was the faucet and not the pipe...um you installed the faucet that want leaking before) and now under the master sink. Now I'm
scared about what is happening in my walls.

Jacksmiles47 ..

03/06/2017 12:00:00 SA

Lemme tell ya. These guys are good. I've used them twice, and both times it was for a last minute, same day call and both times they were able to make it happen. Not only did they remove the clog, as well as explain to me what they were doing and what was going on as to the the reason for the clog. Thanks again Mike.

D C.

03/04/2015 12:00:00 SA

This is a great plumbing company. I had them out to my house twice and both times they were very professional, friendly and great to do business with. I actually enjoyed the experience, unlike some other professionals I've had to deal with lately. Dimis and Peter are great guys who really know their stuff about plumbing. Dimis came after hours and worked for several hours on a plumbing problem and charged me a very fair price for the work he did. He also did a complete inspection of the plumbing under my house which was very much appreciated. Very highly recommended.

Elina K.

10/01/2016 12:00:00 SA

I had Super Mario Plumbing come out to check out some plumbing issues. After DK was done, I asked him to look at my toilet because the tank was not filling up. Even though they don't repair toilets, he tinkered with the mechanism and it started working properly again! He didn't have to replace any parts and didn't up-charge me for things I didn't need. I was so impressed with the service and integrity of this company! I will definitely be using them again and recommending them to my family and friends.

Kevin M.

07/10/2020 12:00:00 SA

Showed up early, quickly fixed the leak and charged less than quoted. Friendly, grateful service! Thank you!

Kal R.

04/08/2019 12:00:00 SA

I never thought I would encountered and run into a honest plumber/organization. Very timely arrival and quote was straight forward and explained well.
After the work was completed in the timeframe they promised, Dmitry actually made the quote we agreed upon lower due to the fact the job was not as complicated as originally anticipated.
HE COULD HAVE CHARGED ME THE FULL AMOUNT AND I WOULD HAVE BEEN OKAY SINCE THAT'S WHAT WE AGREED ON. But since he truly is an honest guy he was straightforward and said it wasn't as complicated and thus adjusting the price. WHERE DO YOU FIND THAT KIND OF HONESTY?!
The work they did was clean and professional and I've had no problems with it. Highly recommend

R C.

8/18/2022

I needed to replace an old water heater and Super Brothers were great to work with from my first call asking for a quote all the way to getting the job done and passing inspection. They even handled all the SMUD rebate paperwork for me.

My main contact was Gee and she was very responsive, patient, and extremely helpful with all aspects of the job. They are lucky to have her on their team!

I would absolutely recommend Super Brothers and plan to add them to my list of great plumbers to work with in the Sacramento area. A+++

Kensey N.

03/11/2023 12:00:00 SA

We had several plumbers come to work on the same issue and this service actually fixed it in less than an hour. We contacted them through Yelp and it was super simple without the need for a call. Highly recommend them!

Vance B.

8/14/2018

I have called these guys for three different issues on my property and every time they were always on time , do quality work , Excellent service

Give these guys a chance for all your plumbing needs !
Thanks guys

Vance B.

James K.

4/28/2015

These guys are excellent. They installed a water softener and two water heaters for me. Very professional installation - everything looks and functions great. Dimas is available by phone and is extremely prompt with scheduling. Very highly recommended.

Ryan V.

7/31/2016

Dima did a great job installing two new water heaters and gas service lines to our BBQ and gas dryer. Highly recommend. Was on time and left a clean job behind. We received estimates from competition but ended up going with Super Mario Plumbing. Only downside was they were going to charge 3% for using a credit card. Yes I get that banks charge a fee for the transaction. Not a big deal or deal killer. Thanks for a job well done.

Gail B.

02/04/2022 12:00:00 SA

Super Bros. made me aware of a state rebate program that saved me almost 50% of the cost of my water heater installation.
Jose was courteous, on time, informative, and completely competent.
The complete job was done in 1/2 day with no add on charges.
I would not hesitate to recommend them to anyone needing new plumbing equipment.

Ashley T.

8/23/2019

I called yesterday about a water leak and they were able to come out today for service! Mike (I believe that was his name) called to let me know he could be there at 12:15 instead of 1pm but unfortunately I was still out of town just leaving work. He said no problem and that he would take his lunch break and see me when I get there. Mike has arrived early and was very professional. I wasn't sure where exactly the leak was coming from and he was about to detect the leak and determined that my TMP valve needed to be replaced. He did the work and was done within the hour! I think the paperwork said a 1 year warranty and said to call if I need to but that everything should be fine. I also asked him about their heating and air service and let him know I will be calling to schedule maintenance service at a later time and he gave me their business card. Overall great experience and I am so glad it wasn't anything more!

Nunya B.

1/22/2020

As always, Super Brothers Plumbing was super fast, super efficient, and super reasonable. Called this morning about a leak of unknown origin under one of the bathroom sinks. Ray showed up two hours later, diagnosed the problem and fixed it. He checked every other sink in the house to see if similar problems existed with those (and found another one). Ray was super cheerful. Super really is the right word for these guys. This is the third or fourth time we've used them for both small and big issues. They also installed new W/D hookups for us a couple of years ago.

Chuhsiang W.

12/16/2016

I have contacted several contractors for estimate on a sewer leak under the kitchen and Super Mario Plumbing turns out to be the best. They explained how they work, $99 for inspection and estimate of the repair, which applies to the repair if you hire them to do the job. The tech took the picture and explain the problem and what repair needed. Their estimate of the repair was most reasonable so we hire them to do the job. The workers were on time, friendly and knowledgeable. I would highly recommend them.

Cynthia B.

7/30/2017

I am so glad I found Super Mario Plumbing! Their prices are very reasonable and they are very professional. Our old water heater was leaking and they helped me turn off the water over the phone and scheduled my new water heater installation the next morning. I loved that they were able to provide a quote from a picture of the old water heater, instead of coming out for the quote first.

Mike did a great job! He had all supplies on his truck and only took a few minutes to fill out the invoice when the job was done. I look forward to using Super Mario Plumbing for other jobs and have already recommended them to two of my neighbors.

Ashley O.

11/23/2015

Wonderful company! Came out at very short notice, was extremely professional and reasonably priced. Would recommend.

Andrew S.

6/14/2022

Great quick responsive new water heater install. Half the price of others. No Hassel and no wait.

S K.

11/23/2022

I have hired Super Bros a few times for water heater related issues. Most recently they assisted with the replacement of a control gas valve that the plumbing company which installed the water heater refused to support under warranty (another review which I posted on them). I am thankful I found Super Bros Plumbing they are true professionals from the scheduling team to the techs. They have excellent communication (Gee is fantastic) and their follow up and follow through on their work is truly excellent.

kathy b.

8/18/2017

I wish I could give six stars!

I had these folks out to fix a persistent toilet leak and Mike (the person the sent out) discovered that there was a piece that was broken and they would happily fix it but he said because the toilet was so old, that it would be best to replace it. So I plan to do just that and the cost of the first trip was applied towards the replacement of the the toilet which I got at Home Depot.

But here is the great part: I made a mistake when I scheduled the installation and they came out a week earlier than I had planned - and even though the error was COMPLETELY MINE, they did not charge me for the trip and the installation will only be around $35 since the first payment of $135 was applied towards the installation with $99 going to the first visit.

The staff are so polite and the plumber they sent out, Mike, is wonderful.

For sure give these guys a call when you need plumbing services!!

Boone S.

1/24/2017

Came out same day that we called even though it was after hours. Even the dispatcher, Daniel, was courteous. Quick and efficient resolution of our problem even though it was a significant issue. Vadim was a persistent technician who was both knowledgeable and kind.

Andrea T.

3/30/2017

My old water heater needed replacing and I decided to go with a tankless water heater. I had 3 estimates and chose Super Mario Plumbing for several reasons. First, Dimitri was right on time. Explained everything that would have to be done, took pics of the area of work and sent them back to his boss in coming up with the estimate. He also checked out the crawl space under the house, as they would have to be re- routing some of the lines. He also said that he encouraged possible customers to get a few estimates before making a decision on who would do the work. I had two others already lined up that same week so it turned out to be an easy choice. The 2nd company came out, the two men came in and just in looking at the laundry room where the heater was, said they would have to tear out part of the wall to install the tankless. I asked if they could put it outside. They walked outside, took a look at the wall and said yeah, we probably could. Then one of them said, I will go out to my truck and get you an estimate. No measurements, pics, or explanation of the work to be done. Third guy came 25 minutes late, barely took a look, but I had already made up my mind. Love the guys from Super Mario! Peter and Oleg worked all day on the installation! Did a great job!!! I called the Monday after the installation and they set up a time for the city inspector!! Everything worked out great!!! Thank you so much Super Mario Plumbing!!! Already have referred 3 people to you!

Jimmy S.

6/19/2015

My tenant's water heater was leaking in North Highlands and I called the number listed and reached Dima, the owner on a weekend. He was willing to do the work over the weekend, but my tenant was not available. So he scheduled for Monday and Peter came out and did the work and kept in touch with me before, during and after to let me know what was going on. Got the water heater replaced at a reasonable price with great customer service. They fixed something to bring me up to code at a very low price. Couldn't be happier and I will definitely be calling them for my plumbing needs in the future.

Jennifer B.

03/12/2022 12:00:00 SA

I looked in to several options before selecting this company. Their pricing is competitive, in fact they took care of our plumbing problems for significantly less than a few other companies that we contacted. The tech arrived early and came prepared with a professional van stocked with all the tools and supplies needed to handle most plumbing situations without needing to make extra trips. The tech, Jose, was clean, courteous professional and efficient. They took good care of us and they have earned our future business

Jon B.

3/28/2016

Fast response and managed to get out to Roseville the same day. Service was great, the plumber was friendly and he went above and beyond the problem that I was having with my sink plumbing. Would do business again without a second thought!

Sacramento L.

12/17/2016

Great service and prices. I called for service on Friday morning and left a message. I received a return call on Friday evening and set up an appointment for the next day with a set time between 10 am and noon. Oleg showed up at 10:00 am and went right to work. He did three jobs: 1) install new kitchen faucet, 2) install new garbage disposal, and 3) reinstall an improperly installed toilet. This was all done in 2.5 hours. Fabulous price too.

Super Mario Brothers are my plumbers for life. Thanks for jobs well done Oleg.

Miguel F.

06/06/2021 12:00:00 SA

We had them come out to take care of a few plumbing projects at our new house (dishwasher airgap, replace shower diverter, change washer faucets). They were able to come out and do a free estimate same day I asked and schedule the work a few days later. Technician was friendly and got the job done at a reasonable price.

Bob B.

12/27/2015

Fast, efficient, & clean. My kitchen sewage started coming up out of another sink on a Saturday evening during the holidays. I figured I wouldn't be able to get it cleaned out until Monday but Dima and his assistant showed up and cleared it less than two hours from my call, with no extra charge for the holiday hour.

Frank F.

06/05/2017 12:00:00 SA

SUPER MARIO PLUMBING IS THE BEST!!

Great plumbing company, very reasonable prices, staff is well dressed and groomed, very professional group of people.

We had a water heater installed by Super Mario Plumbing and we could not be happier.

Thank you again for a job well done.

David F.

09/09/2016 12:00:00 SA

I have not had good experiences with plumbers. The big name, heavy advertisers overcharged and did a bait and switch on me. So I tried Yelp....I figured it couldn't get worse. Based on reviews, I decided to give Super Mario a call. They were polite and efficient and gave me a quote I could live with. Mike came within the time window we agreed on and gave me a 20 minute heads up when he was on his way. Nice guy. Good plumber. He had to put in a valve that was not part of the original agreed price and I figured ...here I go again. Instead, they did the right thing...and while the part wasn't free, it was a fair price to me. And that's all I want...that's all anyone should want. A fair deal. That's what you'll get with Super Mario...a fair deal. If you get Mike...you'll get an outstanding plumber, too. My highest recommendation. I hope never to need a plumber again, but when (not if) I do, I'll call Super Mario.

Christina R.

12/20/2017

I was looking for an estimate for a repipe and new hot water heater. Their estimate was high and the guy tried to sell me on extras. I interrupted him politely and explained that I wasn't interested in getting an installation of an ice maker. He then told me he wasn't going to sell me but proceeded to explain the benefits of an ice maker for my freezer. I then told him that he was trying to sell me on something. He said, I am just letting this information sink in. However, magically then my overall price went down for my repiping because he had assumed that because I was a lady that I would want an ice maker. Obviously, all woman would want an ice maker because we stay in the kitchen all the time. Needless to say, I am am going elsewhere.

John M.

06/11/2019 12:00:00 SA

Just had a new condenser and coil installed and had some repairs done by these guys. Our prior AC cement was not level, they fixed it with some quick cement, got everything installed, and were super professional. The price also seemed very fair, I ran the quote by our realtor since we are getting ready to list and they also said it was very fair. I have nothing but good things to say about this team.

Heidi T.

8/22/2020

We needed our AC checked out, and the entire process was super seamless. David showed up on time and was incredibly friendly and personable, and answered all of our questions and concerns with such a great attitude, showing us many pointers and tips along the way. Would definitely work with them again!

Kevin C.

3/13/2019

I got 3 bids for a Tankless. Dema from Super Brothers came out and I was impressed with the knowledge, warranty, and price point. On install day, Vlad and Rey arrived at 8am and worked very hard until 9pm. Dema also came by to help out mid day. They removed my old Tank Water Heater, ran a new dedicated gas line from the gas main, ran a new electrical outlet, ran a new condensate drain pipe, connected to the existing T&P relieve valve, ran a new vent pipe through the old one, added a thermal expansion tank to the cold water line, added a sediment trap to the new gas line, and put in a brand new RUR199IN top of the line Rinnai unit. Also they installed a bypass value at the farthest faucet for the built in recirculation pump.They are arranging with the city for an inspection next week and I'm confident either they won't find any problems and if they do they guaranteed to address them for free. Moreover, Dema promised to come back and install a wifi controller for me. Highly recommended.

Lisa S.

12/16/2016

We needed to have an outdoor gas heater installed on our patio. We called and easily scheduled an good time. they gave us a price range over the phone. Uri did the installation. He was knowledgeable, professional and very nice. He gave me a couple of options for where to hang the heater and encouraged me to pick the spot that I wanted. He was terrific! I'm a very happy customer.

Jeff S.

11/16/2016

I will save you a lot of time if you need a water heater replacement. Just hire Super Mario Plumbing. Peter showed up at the scheduled time, completed the entire replacement in about 2-3 hours and I've got a great new water heater that is working perfectly. He's a great technician that has replaced a lot of water heaters, so he really knows his stuff and is very thorough and efficient. If you want a reliable, friendly and quality contractor for a reasonable price, call these guys.

Elsie L.

02/06/2017 12:00:00 SA

After having a poor experience with some other companies, I was super happy with the service we received from SMP. They came in and took their time, explained everything that needed to be done and resolved our issue. I will be calling them in the future for all of out plumbing needs.

Becky B.

11/26/2018

UPDATE: I had Mike from Super Mario Plumbing out to inspect and repair a leak that appeared to be coming from inside the walls in the hall bathroom. Upon a more in depth inspection the leaking was determined to be cause from not having silicon sealing the vanity at the wall and when in use water was running down the back of the vanity. Needless to say I was very happy with this outcome. A less professional and honest plumber would have just charged me to cut through the walls and I wouldn't have known the difference. I would highly recommend this company of honest and knowledgeable workers. Thanks again Super Mario Plumbing!!

Carol S.

03/04/2022 12:00:00 SA

An appointment was scheduled for between 4PM - 6PM on Friday, March 4, 2022, with the added agreement that Super Brothers rep would call first.
Well, needless to say no phone call and a no show for the appt. This makes the company very unreliable and lacking integrity. All they had to do was make a phone call and tell us they would not be able to make it due to another job, or lack of staffing, OR . . .they must have plenty of work and don't need any additional jobs. Too bad because now they will not be recommended in the future.

Ryan M.

11/06/2017 12:00:00 SA

My hot water stopped flowing all of the sudden a few days before I was going to list my home for sale, and Super Mario Plumbing saved the day. I figured I was in for a new water heater ($1300+!) just to get everything working again. Super Mario found a small plastic piece that had been lodged in the supply line and was blocking the flow of water and only charged me the min. service call fee. They could have easily taken advantage of me and sold me the water heater but didn't! That is true integrity!

S H.

10/22/2017

I had Super Mario Plumbing out to replace my toilet's wax ring as a measure of preventative maintenance, the plumber arrived on time and got to work. The toilets anchor bolts were giving him a hard time as they were rusted, so he used a small saw to remove them. Within an hour the job was done and he was headed back to his work van out front. I went to take a closer look at the completed job and noticed two burns in my bathroom's linoleum floor, the anchor bolts that were removed heated up due to the power saw and burned the linoleum. A few days later they sent out a contractor who repaired the flooring with a filler.

The wax seal was successfully installed, the toilet is secure and should be good to go for years to come. A supervisor contacted me directly to ensure that I was happy with the flooring repair. The damage was an inconvenience but I was impressed with the companies accountability and desire to make things right.

Lacey B.

03/05/2018 12:00:00 SA

When I called to make the appointment, I was given an evening arrival time for the appointment. I was told the technician would call 30 minutes before coming over. Later that day, someone called and left a message saying that they could come 2 hours earlier, but that if he were to be finished early with his job he would call. I never got that message because I live in an area where sometimes the reception is spotty. Much to my surprise while I am in the shower, I hear my dog going nuts at the front door. My husband works for home, so that's annoying and unfortunate for him. It was the plumber and he had not called at all to ask if it was okay if he arrived a full hour before the updated time slot, which was 3 hours before the original quote. So not cool. I expressed my frustration to my husband, after he had let him in and showed him the job. Then I go pick up our kids and the guy is GONE. Water turned off to my house! Apparently, he needed a part?? Came back 45 minutes later and fixed the spare shower quickly. They were able to diagnose what was wrong over the phone that morning. Why not come with the part ready at the scheduled time???

After I let them know that this was very unprofessional, they paid for the price of the part. Meh...

Randy F.

12/18/2020

Chose them based on solid reviews and details about how they are keeping people safe during Covid. Reasonable prices, prompt, and professional. Could not ask for more. Will be calling them again if needed!

Minh H.

6/26/2022

Super Brother Plumbing was great. They were on time , reliable, responsive and affordable. I needed someone to help with kitchen faucet and rainshower head replacements. I didn't think I was able to get someone to come within a couple days. Super Brother was able to come quickly. They cleaned up the messes and were very professional. After the service, they also called to check to make sure everything is good. Highly recommend them. I will definitely use them again.

Donna G.

9/25/2014

Amazing company and excellent work. I can see how they got their name. They are super! I was able to get an appointment quickly. They showed up on time and answered all my questions (and I tend to ask a lot of questions). They gave me options on how to handle the project which I really appreciated. The entire project was handled quickly and efficiently. After the first project, I asked them to come back and take care of another one. He was going to be a few minutes late due to traffic so he called to let me know. I will never use anyone else. You will not be disappointed! I would give them 10 stars if I could!

Elizabeth P.

5/26/2016

I called to schedule work on a duplex. They said they would coordinate the visit with the tenants. They didn't call. 2 days later I called them to find out what was going on. They were very disorganized. My order and the email that I had sent were mistaken for another job. I asked them to call the tenants that day to schedule and STILL no phone call. I cancelled the order the next morning. Don't waste your time.

Wow.... several months later you decide to comment and what you are saying is ABSOLUTELY not true. DK had no told me he thought that the work was already done. You are even more disorganized than I thought... or completely making this up. scary.

Damon J.

8/21/2021

Rey H was very professional and provided great service on my kitchen facet install. Thanks again!

Cesar C.

05/07/2017 12:00:00 SA

Thank goodness we found Super Mario Plumbing. Water pressure was really low in the master bath. Thought it was the cartridge inside the lever that turns the water on and off. Decided it was a good idea to change it myself.

Turns out the cartridge was super corroded and it ended up breaking away from the valve. So now we needed a whole new shower valve installed.

I called Super Mario Plumbing for a quote and this was my experience:

1. Fast turnaround on the quote,
2. Very competitive pricing,
3. Amazing work,
4. Professional technicians,

Our technician, Peter, came out right on time and ready to work. The shower valve and hardware were replaced in no time. When finished, he told us that he found two rocks lodged in the old shower valve, slowing down the water pressure. I am very happy with the way this project turned out. At the end of everything, the technician left us with a little gift as a thanks for using their services. It was an awesome leather booklet with various types of sticky notes, a nice pen and a fridge magnet. Any plumbing problems I have in the future will be sent directly to these guys.

Bradley C.

02/10/2022 12:00:00 SA

They installed an outdoor natural gas heater for me last month. They were quick to come out and did a great job. The heater is still working great and the prices were reasonable. Would recommend!

Tin N.

2/14/2018

After spending the last 3 days with Super Mario Plumbing, I can only say good things. They are professional, organized, good problem solvers, responsive and do not nickle and dime you.

I had a very common plumbing problem in that my washing machine drain was flooding. I initially tried to unclog the pipe myself a number of ways 1) running a hose to unclog it - no success 2) running a handheld snake - no success 3) pouring liquid plumber and waiting - no success.

I called SMP at 1130AM on Monday morning, they had a guy out here by 1 pm that day. He spent 2 hours trying to snake the clog, no success. They quoted me 155-175 for this work, but since they did not fix the problem there was no charge. They recommended that we run a camera to diagnose the problem and quoted me approximately 250 for this. They gave me the option of finding a cheaper alternative plumber and there was no pressure to to go with their services.

I ended up going with them the next morning at 10 am. Another plumber came out and spent another 2 hours trying to diagnose the problem. Still no luck as we could not get the camera past the P trap. He spent the majority of the time ruling out the clog was coming from another source, and while we still did not find the source, we figured that it was only the line affecting coming from the laundry. He told me in his experience unclogging laundry lines, this was the rare 5 percent of the cases where it could not be unclogged with a snake or diagnosed with a camera.

So he called his supervisor, and they recommended that we cut and replace out the suspected clogged pipe. They quoted me 550-650. Again no pressure and they also gave me the option of finding someone else cheaper if desired. I went with them, and they had someone out by 9am the next morning.

The next day Kirill came out, and I really enjoyed working with him. He was patient, courteous and explained to me the problem each step of the way. After crawling into my tiny crawl space in my 100 year old home, cutting the suspected pipe, he found the culprit. A rat had chewed through a connecter and was lodged into the pipe! He also took good care to plug up the suspected entry holes where they were entering into my crawl space and recommended I beef up my pest control He had the job done in 4 hours or so, and things are working again. I found him to be professional and knowledgable, I would recommend him.

Overall, I would recommend Super Mario Plumbing. Perhaps there are cheaper alternatives (I only called one other company, and they were quoting approximately the same). I also called a DIY handyman. But ultimately, I'm glad I chose SMP.

Here are there great attributes
1) Quick response and availability even for a non-emergent plumbing problem
2) Great communication and organization from the front office
3) Knowledgable plumbers, great problem solvers, professional and courteous
4) No charge for 2 days of work when the problem could not be fixed the first two days. A handyman would have charged me for the time.
5) Accurately diagnosed in a logical and step wise pattern. Fixed my problem

Highly recommended.

Marva F.

10/25/2017

I hired Super Mario Plumbing to run a new gas line from the meter through the attic into our kitchen (approximately 65 ft.) so we could replace our electric stove with a gas range in our Roseville house. Vadim and Paul did the work. They did a very good job and were very nice and pleasant to work with. Super Mario coordinated the appointment for the inspection based on my schedule. They called me the morning of the inspection to let me know when Vadim would arrive to get things ready for the inspector. The inspection went smoothly with no issues whatsoever.

Craig P.

4/30/2020

Bait and switch company offers $99 with smud rebate on there website and on there phone recording when you call. Had them come out and quote me for basic upgrade / installation they quoted me $750 but when called out about $99 price they refused to lower price to $99 even with website and phone number stating $99.if you read your own add it states electrical included. But I guess that's my fault also that you can't read your own ad. Additionally both employees told me they had done identical jobs for the $99. So it's simply a refusal to honor price.

Wayne W.

12/31/2016

Totally amazing one-day experience. Sat, 9:00 AM: I send Email (via Yelp) Super Mario Plumbing describing my need to replace my 21 year old water heater with a new, up-to-code one. Sat, 10:40 AM: Super Mario calls me to confirm my needs, and I text-attach them a picture of my old water heater. Sat, 11:11 AM: Super Mario calls back with my bid, which is so good I actually do the unthinkable of accepting on the spot without consulting my wife (I know). Sat, 1:00 PM: Oleg arrives and begins his efficient installation. Sat, 3:30 PM: I am getting hot water from my all new... upgraded to Rheem water heater, expansion tank, gas and water fittings, drip pan, metal strapping, vent pipe, etc. All done to code, with Super Mario obtaining the permit for me as part of the deal. Having shopped around, I know I saved hundreds of dollars and got a lot more. Extremely pleased with everything included and installed, the price, the service, and Oleg's skill, courtesy, efficiency, and professionalism. Without hesitation, I give Super Mario Plumbing my highest recommendation.

Joe R.

05/12/2021 12:00:00 SA

Great experience. Went above and beyond to repair a separated drain in my crawl space.

Grace R.

8/24/2016

There are a lot of plumbers out there, but I wanted one who specializes in the removal and installation of hot water heaters (although Super Mario Plumbing does much more than hot water heaters, just saying I didn't need a sewer specialist in this instance). Between Yelp, Angie's List, and an online visit to the BBB - I decided on contacting Super Mario Plumbing. The owner got back to me very quickly after I contacted him through Yelp.

Yurii came out the very next day. I had been given an arrival time of 2:00-4:00 p.m. He arrived just before 2:00 p.m. (It is always a great thing to not have to wait around). I was greeted with a smile, introduction, and a handshake. I am one to pop in and see how things are going from time to time (mostly curious about how things work although I doubt I will ever work on a hot water heater DYI), and Yurii never treated me like an interruption to the task, but was personable and informative throughout, as well as giving me updates on the progress. He had a small space to work within, as well as a major task being that the old water heater and the associated plumbing and gas fixtures have been there for 21+ years minimum. He had to remove the original wood base (wrong size for the new water heater as well as having suffered from a prolonged leaking problem) and custom built one that was much better. I am very pleased with Yurii's work.

One of the reasons I chose this company was the fact that they have their prices posted on their website. That was exactly the price I paid. No surprises at the end of additional fees nor any conversations as the job progressed that I would be charged more than first quoted.

I will most certainly use them again as needed and give a recommendation if anyone should ask!

Garrett T.

3/19/2018

Petyo showed up on time for a drain cleaning. He was professional, courteous, and honest. The price I was quoted is exactly what I paid. Petyo even replaced my shower curtain because it got a little dirty from the job. I told him it was fine, that I would just wash the curtain but he insisted that he buy me a new one and that's exactly what he did. It's rare to encounter a person with that much integrity. I highly recommend this company and will definitely call on them again.

Betsy H.

9/24/2021

I quoted several companies to re-pipe my whole home. I also replaced the main line and added an Aquisana whole home filtration and no-salt soft water system. Super Brothers gave me a fair price. The were very professional during the quoting process and all the way thru service. They covered the floors and cleaned up after them selves. The job was finished within the time estimated, a week. I appreciated that they came back a few times to check on things i called about. Re-pipe is major surgery on your house. Be sure you trust the people doing it! It's going to be a mess for a week. And your yard will take longer to grow back. I would never use any one else. Thank you Guys!

Annika L.

9/16/2021

Day 1 of hot shower thanks to super brothers hard work making things right for our household. Our system was still under warranty and the guys came out 3 days in a row to make sure our tankless water heater is working. Thanks again!

Karen D.

09/05/2018 12:00:00 SA

We have a leak in our kitchen sink and had Rey come out to check on it. He gave me a courtesy call 30 min prior to coming out which was awesome. He was on time and very polite. We have a giant golden doodle who has a tendency of jumping on people when he gets too excited and Rey was patient and kind with him! We need to get our faucet replaced and he got me an appointment scheduled within 5 minutes of his departure. Again, we had excellent service and will definitely be using them for any future issues we have!

Sandra P.

10/25/2018

rip off artists.

Its $100 for a service call. I am expecting my leaking pipe fixed. No its just an estimate and the charge is $145 and I didn't get the estimate or any work done.

If you are rich and can afford to just throw money away, call these guys.
They will talk your ear off about what they can do but don't do anything. you are basically paying a guy $150 to come out and waste your time.

Flor M.

3/23/2021

I wish I could give this company 10 stars. They are friendly, courteous, knowledgeable and timely. Rey came out and fixed a clogged toilet that another plumbing company said was a bigger problem than it turned out to be. I am so thankful for Rey. He explained the problem and completely fixed it. The price was more than fair. I have used the company in the past and every time I have been 100% satisfied! Thank you Rey and Super Brothers!

Steve J.

04/01/2019 12:00:00 SA

These guys are great! My sewer main line backed up and was dumping... um... stuff all over my driveway. Called Super Brothers because I had seen their van around town, and the name ( I mean, awesome right?) stuck with me. Trevor came out same day, snaked the line, and fixed the clog. Great service, great experience, will 100% use them again.