SoCal Sewer & Water

Was charged $350 to snake a bathtub drain. Maybe they're great for huge jobs, but would prefer to give my huge jobs to companies not trying to price gouge.

Could not be more impressed with this company. From professionalism, to cleanliness, to personality, they have it all. Thank you for going the extra mile to make sure I was satisfied and making me feel comfortable throughout everything. You have a customer for LIFE!!!

This was our first time using Socal. I live in El Cajon and had no idea they were traveling from Long Beach! This is a new vendor for our company and let me tell you they are absolutely amazing!! Sigi did not waste any time once he arrived. He assessed the job and immediately let me know what had to be done.. We knew the vanity had to be replaced so that was sitting outside. He noticed it and also installed that for us too!! Polite, professional and very knowledgeable!! I will definitely call them again and always request Sigi! Thanks again!! You did a wonderful job!!

Best plumbing company around! They assisted me with a subterranean pipe blockage. They arrived promptly and got the job done quickly and efficiently. They have also helped several neighbors in the Lunada Bay area in Palos Verdes. I wouldn't trust any other company with plumbing issues big or small. Thank you!

I had a plumbing issue last Saturday night, and the company I called flaked on us and didn't come out, even tough they had confirmed an appointment with us. So, I rang Socal Sewer at 5am on Sunday and Will answered and was very knowledgeable and intelligent on plumbing - basically an expert.  

He dispatched a truck to us and fixed the blockage quickly, so I could enjoy the rest of my Sunday with normal functioning plumbing. Since, this was just a temporary fix and I knew this because it is recurring problem, I decided to hire them to do the major pipe replacing job the following week.  

They took care of everything exactly as planned and budgeting and according to timelines. I plan to call them in to handle my other properties moving forward.

I hired Will and his team to repair my sewer line from the front of my house near to the city connection. They did an amazing job!!! They identified the problem areas through snaking the line with a camera. Gave me different options for repair. The sewer got bursted with very sophisticated equipment for a very reasonable price in a couple of days. They were very professional, clean, safe and provided a high quality product that saved the cost and mess of replacing a lot of concrete. I would highly recommend this company they aren't to bad on the eyes either!!!

What a terrible, terrible experience with this company. Let me save you time, expense and trouble -- HIRE SOMEONE ELSE. Hire ANYONE else.

We had a leak in our kitchen roof on a Sunday evening (of course!) and I called Will at SoCal Sewer Construction. Very pleasant guy. Showed up two hours later, right when he said he would.

He was unable to locate the cause of the leak and proceeded to spend the next three hours putting six holes in the drywall in my ceiling trying to source the problem without luck. It wasn't until my wife clued him in to the bathtub handset that the problem was solved with a fifty-cent washer. Obviously a bummer, and perhaps a more thoughtful and considered plumbing approach would've kept us from having to spend many hundreds more dollars to repair Will's work -- which cost us a handsome $390, in case anyone was curious how much you need to pay someone to cut holes in your ceiling and then leave.

We invited Will back to replace two kitchen faucets we have that were past their use. He cancelled our first appointment at the last minute. Then tried to send someone else in his stead. And when he finally arrived to do the work, after it was complete he DOUBLED the quoted price, claiming that the $175 labor price was PER faucet -- which is not what he said to me on the day I asked him about it. He kindly offered to knock $50 off of the total price. Which I accepted begrudgingly.

But wait! There's more!

And this is where the experience goes even further south than I thought possible. Will leaves and less than an hour later one of the faucets he installed starts making a hideous high-pitched whining sound whenever it's turned on. I take a video, send it to Will and then call him. He gives me a few troubleshooting tips -- none work. Then he says he's happy to come back and maybe turn down the water pressure for the entire house in attempt to fix the issue, but it'll cost me an ADDITIONAL $125 for a service call.

I'm not kidding.

He installed the faucet and clearly didn't check it properly, then left and told me it would cost me $125 MORE for him to return. This is on top of everything else!

I guess it's partly my fault for trusting someone who told me off the bat that his company doesn't use/trust Yelp because you have to pay them for reviews -- and then hiring to come back AFTER he damaged our kitchen ceiling without finding the source of the trouble (until my wife did).

When I expressed my frustration to Will, he wrote me back: I'm sorry you feel that way. And it was only after I informed him that I was planning to share this experience on Yelp and Google that he offered to refund half the faucet installation fee.

Of course, for me, it wasn't about the money anymore. I just wanted to make sure to share this experience with other folks out there with limited plumbing knowledge so they don't put their trust in Will or his company, So Cal Sewer Construction.

DO NOT HIRE THIS MAN OR HIS COMPANY.

Had to replace a water heater leak. SoCal Sewer was pretty fast responding to a quote request and price wreasonable. They came on time, did their work fast, and cleaned up right after. Simple, professional, and easy to communicate with. I would use them again.

Short version: unclogged a line quicky on a sunday, found a big issue, sent a crew monday, all done!

Long version: I still know nothing. I thought my pipes were new-ish. I thought the work done a few years ago was competent. Wrong on all accounts.

When everything was backed up into the bathtub. I was hoping to find anyone on a sunday. After at least attempts with a dozen other plumbers, so cal responded with a complete description with price. Great!

When the technician came we looked at the main sewer line first, the block was on a different line, but he showed me the video of all the tree roots that invaded my main sewer line. Something im learning, decades old city trees have very extensive root systems, and can get into any joint. We priced out several options, and agreed to come back monday.

Next day a small crew came and quickly dug up a large section of front yard, and showed even more evidence of the extensive city tree root system. We had a long talk about all the options, and in the end i chose the permanent option. In the after noon, a second crew came t help with the stall since it is next the the city line, and a third crew came to line the pipe with a substance where the tree roots cannot invade the sewer line in the future. They completed all work and had everything back to normal by 6pm.

A few other things noted: only half the pipes were updated from the previos owner, the other half is very old piping. The work done a few years ago was not secured, insulated, or protected, so the pipes will weaken and will need to be re done. Every step of the way everything was explained in great detail with photo and video evidence. I am calling them back to work on the pipes and in a few years to redo the work was wasnt done well. Thanks again! As far as the price goes, i found the price to be reasonable considering the work and time needed.

A Very Happy Story:
One of the toilets got stopped up and the plumbing guy couldn't fix it even with long snake. So he brings out the video equipment and scopes it. Under driveway is a bad break. Estimate? 10K - 12K for the whole job. So I get a second opinion. He just goes off the scope from first guy and quotes 8K- 10K.
Then we were referred to SoCal Sewage Construction. Will and another guy come out, scope it and show me the exact spot where two foot break is and roots coming through badly. They also found another break first guy didn't. Showed me exactly where and how deep on driveway. Showed me the section they would dig up, how long, and gave me an exact quote - $5,500. And folks, that's exactly what it was. It took only two days. The work is PERFECT. Completely professional, clean, fast, with photos of everything they did and all the breaks. All toilets now have twice the pull due to their work. I absolutely could not give them a higher rating and I can promise you, they will be our plumbers from this day forth. It's nice to find honest, hard-working, competent companies, but I found this one.
Christian

We were super impressed with SoCal Sewer. Sigi came out to our house that we are in escrow on as buyers and he completely put our mind at ease about the house's sewer line. We were concerned about roots and Sigi did the hydro jet and provided a thorough analysis and report of the line and the before and after videos were incredible. Highly recommend and will definitely hire these guys for anything we need in the future.

I highly recommend SoCal Sewer! We were having terrible luck finding someone on short notice to help us with moving a pipe and helping update our kitchen piping and faucet. Will and his team were recommended to us and we were relieved and surprised to hear he could come out in less than 24 hours. They are professional, reliable, great communicators, knowledgeable, and detail-oriented. Top notch work! Can't say enough good things!

My sink was clogged & SoCal sewer & water came out the day I called. Daniel was on time & did great work! I would recommend this company!

Will was very helpful in what we needed and responsive. His guys are prompt and came right before the appointment time. Well dressed and professional. They were able to do the jobs within the estimated timeframe with little hassle. Cleaned up their mess and left the place tidy as it was.

Would definitely recommend SoCal Sewer for your plumbing needs. Fast response time and I was a big fan of the detailed explanation for the work that was going to be done. A lot of times these companies will just give you a quote and not explain with detail the work they need to perform. Very professional workers and they left the house the same as it was before they started. Will definitely use again!

I started complete demo of my guest bathroom and ended up running into a few sewer and vent issues once all the walls and floor was removed. I reached out to SoCal Sewer and spoke to Will. From the moment I spoke to him I knew he was going to help me with completing my plumbing needs. He showed up on time and completed everything in a timely matter. I will recommend SoCal Sewer to family and friends.

Highly satisfied with the work!

I've been helping my parents address several household maintenance issues including a non functioning garbage disposal and rusted out kitchen drain line. I was able to swap out the disposal on my own, but as I started to reconnect the drain line I knew I needed professional help.

The house is over 50 years old and the drainage pipes were literally disintegrating to touch. The job required a firm that could handle expanded requirements should they emerge. I used Yelp to solicit bids from a number of firms servicing my area and after reading through reviews, confirming status of contractor license and bond, I selected SoCal Sewer & Water for the job.

Response time to an RFQ on Yelp was fast as was scheduling for an in person review and estimate. Their field supervisor Sigi arrived within the agreed upon time frame and was efficient and professional with the work. He went above and beyond expectations, including relaying out the drain design, swapping out a rusted basin catch, snaking of lines, adjusting my work on the disposal and installing a plug on the unused line. Clean up was a snap.

Debated the need to go into wall and replace some of the old cast iron connectors, but time and budget dictated that as sometime for the future. My parents are happy and that's absolutely golden.

A note for other homeowners soliciting contractor services. Engaging SoCal Sewer & Water, like other professional and licensed partners, is not going to be cheap. Their estimate came in higher than some of their peers, but within what I considered acceptable for the duration that I expected the work to require. If you want bottom dollar work, engage a handyman. However, if you want work that follows industry best practices, is up to code, consider giving SoCal Sewer & Water an opportunity.

Great.Very speedy and cleaned up nicely after installing a kitchen sink.

I had a kitchen sink stoppage Monday night around 8:00pm. I called Will at SoCal Sewer and he responded immediately. I didn't think I'd be able to get ahold of someone that late but he was more than accommodating. He showed up within the hour of me calling and quickly diagnosed/fixed the problem. The one thing that also stood out because it was so late/I was exhausted from this mess, was that Will stayed and made sure my kitchen was cleaner than when he had arrived. I highly recommend SoCal Sewer for all your plumbing needs. Thank you so much for your help, I will definitely be calling you again. :)

Elliot did a great job! Thorough and professional! Got the job done quickly and cleanly. Thank you!

If you want to be sure that the job is done to perfection, use this company. I hired them to finish out a space I leased for my café and I couldn't be happier. They not only helped us above and beyond what was expected. They were there and have been every time we needed anything related to plumbing or literally anything else. Their work is flawless and they care about their customers! Ask for Will and he will not disappoint! I am so thankful I was able to find this company. I will use them for every plumbing situation I have in the future! I will also recommend them to anyone who ever asks!

Had the pleasure of working with Sigi & Luis on a mystery leak that tripled my water bill. They narrowed down the leak location to between the water heater closet and the laundry room. From there they very neatly cut small section of the wall out and installed shut off valves to the 4 cold water pipes that go into the ground, this detective work isolated one of the pipes as the leaker stopping the meter spin in its tracks! Great work guys, will have them back to dig up the slab in that area (fingers crossed) and replace that pipe! Thanks again!

Everything cleaned up and put back better than it was before

I called these guys and thought they were friendly, responsive and knowledgeable. I appreciated the quick service and haven't had any issues since their visit!