Sam Rooter & Plumbing

I had a pin-hole water leak on a Sunday.

The initial response was immediate.
This was the only place who gave an estimate with just a picture.
All other places had to send someone for even a ballpark estimate.

A plumber came out on the same day.
The job was thorough.
The price was less than what I experienced from other places previously.

The plumber had to leave for a couple of hours during our job.
But he honestly told me that he had to go back to repair a leak from the earlier job he did in the morning.

I strongly recommend this place.

Guys were on time and showed up with masks, gloves and booties. In and out super quick for a shower drain clog I couldn't solve on my own. Will definitely use Sam's again in the future.

Berto Becley fix the issues, cheaper $134 than Rescue Rooter' Pete $390, Pete doesn't know how to fix it, called someone else.

I was in a panic this morning when my sewer line backed up and blew the rubber cover off the pipe. The pipe is in the crawl space beneath the house and the smell was getting bad.

I read the 5-star yelp reviews for Sam and made the call. Within less than an hour Sam and his partner (Angel) were here. Wearing masks, and very respectful of my home, they snaked the pipe. After snaking to clear the obstruction, they ran a camera and identified the culprit - misaligned joining pipes under the front yard.

I thought the bill was going to be several hundred, because they were here for two hours. I was positively amazed at the price - $150!

I would definitely use Sam's Rooter and Plumbing again for any plumbing issue: amazing service, clear communication, and no upsell. Thank you Sam and Angel!

They did a great job. Berto was on time, professional and very clean. Would use them 100% again.

Sam (his team) back to the rescue.  In the process of selling my home the home inspector noted in report kitchen valve frozen and the issues it can cause (ie;leak) for the new buyers. I already had a handyman come out to do some other repairs and he said nothing was wrong, looked fairly new, and inspector may not have known how to turn it.  So I seek a licensed plumber... hence Sam back to the rescue.  Dustin showed up, I shared the inspectors feedback, he looked at valve and said nothing wrong with it, looked fairly new and inspector may not have known how to turn it. I witnessed it turn with ease and water turned off/on with no issue.  Thank you Sam and Dustin for the 2nd opinion. To all, use these guys... you can see I have several reviews and all my experiences have been awesome!

I spoke with Sam yesterday about my shower leak and the kitchen faucet making a loud pumping noise, and he gave me a specific time frame someone would be here.

Today Elton from his company arrived earlier than what I was told (but I did not mind at all, I actually thought that was great!), and did an outstanding job!!! Everything is good as new and he used quality products and made the necessary changes to address the problems I was having.

Elton was very professional and also took the time to explain everything to me and he worked very quickly!

I will definitely contact this company for any future plumbing issues, I highly recommend them!!!

I had an issue with my water heater and Sam came out to service it. Sir , you made it look easy!!  Overall 5 stars because of  Quick Service ,  Honest  assessment of problem, Reasonable price , and great communication throughout.  Thanx !

Sam Rooter technician arrived on dot to carry out descaling of our tankless water heater.  Explained me the process and what to expect after descaling.  He had all needed equipment.  On completing the job he checked for air leaks and requested to open the hot water faucets to check water is coming okay. It was overall a great experience and all of that at a reasonable price  which was much lower than their near by competition.  I fully recommend them.

This was the BEST plumbing service I have ever had.  Sam was so responsive to my emails and texts, he set up an appointment for me right away.  Roberto  (the plumber) was right on time and was amazing...kept us informed on what he had found, how to fix it and the cost.  I would call Sam Rooter & Plumbing any time I have a need for a plumber in the future...and I would recommend them to anyone I know!!!

Thanks to Sam and Berto for handling a late night emergency call to unclog the pipes. They provided an estimate up front and arrived on time.  After a quick inspection and identifying the main pipes, they started to clear the pipes.  
They also helped assess some major root damage to the sewage pipes almost 100ft out using camera prob.
Really appreciate their late night heroics and dedication to resolve the clog and help with identifying some options for a long term solution. Highly recommend.

Our toilets and tubs backed up and Sam came out within an hour and a half, while his competitors I called couldn't come out until the following day. Sam got the plumbing working right away. He scoped out the wastewater pipes and found downstream roots, which were the root cause of our problem, then came back the next day and removed them in short order. We highly recommend Sam.  Thank you!!!

Our water heater started leaking about a month ago or so. We were going to have a family member replace it, but we were having trouble finding a water heater for purchase/delivery in stores. When the leak got worse, we called around and found Sam Rooter and Plumbing. They were really friendly over the phone and gave us a reasonable quote for parts and labor. We were happy with that in itself. What made them even better is that the quoted price was what they charged us. AWESOME!!! They did great and fast work and the new water heater seems to be working great.

We called around to about 6-8 different places in the South Bay area and they were the best priced and most friendly of them all. I would highly recommend their services and we will be using them for our future plumbing needs.

This is the second time Christian has worked on our plumbing,  and he is great! He is a professional through and through. He is kind, friendly and really good at his trade. It's usually never a good thing having to call a plumber, but if there is anyone we welcome in our home, it's Christian from Sam's Rooter and Plumbing.

I called Sam this morning because when I did my laundry both of my tub and toilets filled with water. He came on time at 1pm and snaked the main line out to the street twice. He was very nice and charged the price he quoted. He will be the plumber I'll call from now on

Efficient and straightforward. I was able to get an appointment quickly and the job was done well. Thank you!

Sam recently installed a tankless water heater after an old water heater exploded. His team was able to successfully get all the necessary parts and quickly got the hot water up and running for the family. Highly recommend for future water heater projects.

Sam has a professional & knowledgeable crew. They're friendly and care about customer service.

We had a great experience with Christian and Sebastian. So when my mom had a potential leak, I called Sam.

Roberto came to my mom's and he was great as well. We definitely will be calling Sam for future plumbing needs!

COVID-19: Christian, Sebastian, and Roberto arrived with masks on and wore shoe booties at my request

Sam knew we were in a tough situation with our sewer clogged, so he came out the same day. He was clear and professional from the start. Did a great job of diagnosing and explaining the problem and the possible solutions. Very thoughtful and diligent. Reasonably priced. An all-around great experience. Would definitely call him again.

WOW... Sam knocked it out of the park for us... arrived when he said he would, fixed my problem right away and charged me less that the original (ballpark) estimate...  we couldn't be happier...

Needed minor repair on leaking water supply line to our toilet on Sunday evening.  Sam was a pleasure to work with.

First, he's well-organized.  He reminded me over the phone that there's a premium to come on Sunday.  He gave an estimate of how long he'd take before arriving and he arrived within the estimated time frame.

Second, he's knowledgeable and friendly.  Replaced very corroded supply lines on two toilets + post work testing under 45 minutes.  Had all the right tools and fixed the issue without any glitches.

Finally, he offers competitive rates.  Material + labor including Sunday premium netted out to $155

I have him on my address book now for future plumbing needs.

I would give this place 6 stars if available.  Roberto fixed my plumping issue with high level of customer service, honesty and integrity. Highly recommend the place to the community!

We had a water heater leak and put out a search/request on Yelp and on Angie's List.  While I got many responses in the initial hours, Cynthia from Sam's asked few questions over text and photo attachments and very efficiently gave me an approximate quote that was very reasonable.  They were also able to send a crew out the same day.  The estimate turned out to be pretty much right on.  Pricing: 10.  Engagement & Communication: 10.

Elton arrived on time with mask and gloves (on a record heat wave day).  He is a diligent, friendly, and methodical professional.  He cleaned up the water leak and did all the prep work.  A second guy showed up later to help remove the old heater and hoist in the new.  It was done under two hours.  Service & Work: 9

Wit the new water heater they also provided a drip pan but did not seem to have any plan to direct the run off. For a home owner who had just suffered a leak and water damage, this seemed critical. I requested a PVC elbow directing the drip pan to a bucket which they gladly provided the next morning.  Thoroughness: 8.  Flexibility: 10.

One unfortunate thing did happen.  The second day when they came back to put in the drain PVC, we discovered that the cold water inlet to the tank had been leaking overnight and flooded a bit more than the original slow leak of my old water heater.  Again Elton quickly diagnosed the issue and fixed it and cleaned up.  Given my interaction with Cynthia and the crew, I chalked this up as lesson learned to double check everything on the crew and home owner's part alike.  Overall experience: 9.

I broke a small part while installing a bidet and decided that I did not want to go through the trouble of troubleshooting this problem and buying the right piece, blah blah. I called Sam Rooter & Plumbing at around 11 or noon. They had someone out there at around 4 pm, everything was done before 5 pm. Great service, extremely nice and friendly staff. I would use again and recommend to friends.

Our sink started out slow to drain, and then it was flat out not draining at all. We called Sam and he was very helpful, friendly and professional. He was able to send a tech (Christian) the same day. Christian did a great job (friendly,  professional, and cleaned the area after he was done)! Thank you Sam, and Christian.

I clogged my main line at 8pm so none of the drains in the house were draining.  Sam answered my call and was at my door in 20 minutes.  He fixed the problem and had me continue to test the drains as he was packing up.  What was potentially a very gross situation was fixed in no time!

I found Sam on Yelp and the reviews were correct, he did not disappoint.  We had no hot water and a leak in our tankless water heater.  Sam quickly diagnosed the problem and was back at our house the next morning to install our new water heater.  He was prompt, professional and I felt his pricing was fair.  We will definitely be using his company again.

REASONABLE PRICES...called on a Sunday and came out right away. Will use again if needed. Had a clog in the main line.

THEY SAVED OUR LIVESSSS. Im so thankful to Sam for answering the phone line and Christian was so helpful and friendly and came to our assistance immediately. We called at 6pm for an emergency plumbing issue and they arrived by 745. The whole ordeal was handled quickly and professionally. We will definitely be returning to them for any plumbing/installation needs.

Berto came in 2 hours after I submitted a request and fixed my shower and answered all questions I had. Thank you!

Just had Sam's out to my condo association building

I have owned lots of properties in my life and I have used many plumbers

Sam's is by far the best. They found the problem, fixed the problem and could not have been more helpful

Highly recommend 6 Stars!

I had a great experience with Sam Rooter & Plumbing. They were very professional, prompt, and easy to work with. They replaced both our water heater and repaired a pipe leak in no time. I will not hesitate to recommend and call them again!

I had an emergency plumbing situation, went through my contacts list and found Sam's Plumbing & Rooter's number. Spoke to Sam, and then, Cynthia. Immediately, they sent Roberto to resolve the problem. I truly appreciated their very quick response, technical knowledge on the problem and very professional attention and attitude.

I called my realty company on a Sunday as my kitchen sink backed up with a dangerous amount of water. They responded and came within 2 hours amazing!!!! Elton was my serviceman and was totally professional competent and worked hard on the problem. He went above and beyond and worked through the snafus and double checked everything. Besides the fact he was personable and polite. This is the second time this company has come to my apartment. They are nothing but top notch!!!

Had a little root blockage, called Sam again because of his great service the last time.

Once again GREAT SERVICE, he is my go to Plumber

Sam is the man! His Company takes care of all my rental properties. I recently had an emergency water heather issue he sent a tech, and replace it within couple hrs. Great service at a reasonable price!

I would like to take the time to thank Luke Schaeffer for the amazing work he did for my bathroom in Torrance. I would highly recommend Luke who showed up on very short notice and fixed our clogged shower, which was annoying the household. Luke was professional but more importantly very good at his job, which has made my life easier.  I can honestly say that Luke has improved me and my households lives....thank you.

Sam is the man. His work is impeccable, knowledge, demeanor, level of service all fantastic. Had to stop him from being so clean, told him I'd take care of that stuff. His prices are incredibly fair, don't try to haggle him, he's worth every penny. Had what could have been a major gas leak issue that anyone could have taken advantage of a customer. It's gas, you know, boom. He was relentless at finding the leaks and made a potential major pain easy breezy. He's my guy for all plumbing going forward, look no further, hire him, we're lucky to have him in the south bay.

My kitchen sink was backed up and does so from time to time. Everytime I have a plumber come out, they snake it for around $100 but clogs again after a few months. I wanted to see if there was a better solution so I started getting quotes for descaling. I called a guy out and they quoted me close to $2000 with a discount to descale my kitchen drain. I found similar pricing at other places. I called Sam and he came out unclogged the drain, descaled, etc for less than $400. They did a great job, timely and sink is draining great. I'm so happy I found Sam!

Sam is a consummate professional and what I appreciate about his business's services is everything you could ask for - clear communication, knowledgeable answers to my questions, friendly service (arrived with masks on and wore shoe booties at my request), and prompt arrivals. I will definitely be continuing to go to Sam and his team for future plumbing needs.

I would highly recommend Sam to anyone needing plumbing services. He is prompt and courteous, and extremely professional. His pricing is very reasonable and he only does what needs to be done to fix the problem, as opposed to just running up bills.  He has been readily available wishing a short period of time both times I have used his services. Also very good at cleaning up and left the work area spotless.

Requested quote through yelp and got an immediate response and was able to schedule appointment to have someone out within a couple of hours. Plumber was able to fix the clog within 10 minutes. Very professional and friendly. Highly recommend them and will keep their contact info handy for any future needs. Thanks again!

You know those plumbing companies that advertise 24/7 or emergency services available?  Then when you call you get an answering service or they tell you that no one is available?  Well I had a situation at my business at 8pm.  I called 4-5 plumbers who advertised said 24/7 emergency services and I either got a voice mail, answering service, or when I did speak with a live person, got the good old no one is available until tomorrow between 12 and 8pm.  Quite frankly I kind of expected it due to labor shortages and supply chain, etc.

I luckily called Sam's and not only did I speak with a live person, it was Sam himself!  He said he was sorry but the first available slot was between 10 and 1.  I thought he mean the next day at 10am to 1pm.  He actually meant that night!!  A true emergency service availability.  Since we would be closed at those hours we agreed to a 8am time this morning.

His plumber, Elton, communicated via text that he was on the way and showed up on time and ready to go.  Professional, knowledgeable, and fixed the problem in 30 minutes.  Price was very reasonable.  Hopefully I will never need a plumber again (haha), but when I inevitably do, Sams is the first one that I'm calling.  Thanks again for everything!!

Amazing professional and prompt service! Sam responded to our initial call immediately after leaving the message and we had him come out the next day to seal our toilet and clear our sewage line. Very reasonable prices, very courteous and respectful. He was also done with the work very quickly. We will be sure to recommend him to our friends and to call him back in the future

Had to call Sam because my toddler likes to throw baby wipes in the toilet and ended up clogging it! Told him it was an emergency and he was able to squeeze us  in the next day showed up on time and it didn't take him longer than 30 mins! He was very friendly and professional and will recommend him to friends.

Professional, fast, and did the job correctly. No nonsense approach to handling their work.

I had a leak in the filter for my tankless water heater and Sam was referred by the original plumber who installed it. he was able to come over the same day look at the parts that I needed and have it repaired within a few hours at a very reasonable price. I will be using them now for all of my plumbing needs around my home. He is highly recommended

Great service, the guy was in and out no problem. Didn't try to upsell anything like plumbers usually do and cleaned up the mess afterwards, theyre definitely my go to business for plumbing needs now

Hired Sam's Rooter & Plumbing to unclog my kitchen sink drain. The plumber shut off my water while trying to snake and hydrojet the drain. Eventually, the  plumber had to cut out the damage section of the drain. When the plumber was done replacing the drain, he did not turn my water back on in the kitchen. I called the office to let them know and they wanted me to submit a new claim with my home warranty or pay them to come back out. Sam stated that the plumber never worked inside the house and did not touch the water lines, when in fact the plumber did work inside my kitchen when he was trying to snake out the kitchen sink drain. As a result I stopped payment on the check. Sam then threatened to place a lien on my house. I had another plumber come out to investigate the issue and the plumber stated that my water was indeed shut off.

Samuel who is the owner of this company is very dishonest and very unprofessional. Homeowners Beware !!!

Message to me from Samuel,

Your action to stop payment for the services rendered on 10/15/2021 has prompted us to pursue a lien on your home. Please know that due to your failure to pay, the lien comes with additional expenses to the homeowner (yourself). Below you will see a list of HOMEOWNER related costs:
Approved work you agreed to pay: $725
Bounced Check fee: $ 35
Fees related to PLACING lien: $500 (approximately)
Fees related to REMOVING lien: $300 (approximately)
Monthly interest rate of 3% 3% monthly interest

We will not settle for any amount less than the above stated. We have every right to collect payment for the work completed.

*****************
Samuel,
I am not out to get you, but as a Business owner myself, I hate to see businesses take advantage of others because they don't know. If you had send a plumber back out to turn my water back on we wouldn't have an issue. There wouldn't be a complaint. I just think it is very important for homeowners to know, what you will do to them if they have an issue with your work.

Our upstairs toilet was clogged and not flushing. We had a different plumbing service come out a few weeks back for the exact same issue. Apparently, they didn't resolve the issue as the clog returned the very next day. After reading several negative reviews on Yelp, we decided to cut our losses and not to even call them back.

In looking for a new plumbing service, I came across Sam's Rooter & Plumbing. I liked the many positive reviews and decided to give them a shot. Immediately, I received a text message confirming our appointment for the same day. It even updated me once a plumber was assigned. Our plumber was Dustin. He was very professional and resolved our issue with in a reasonable timeframe. It ended up being that some small scissors was stuck inside the actual toilet.

Dustin's troubleshooting was spot on! He first tried to auger the toilet with no luck, made the decision to remove the toilet and flush the drain to see if it would back up. So far, so good. No back up. Tried the auger again with the toilet off. This time we could see that something is stuck inside the toilet as the auger pushed it out. At this point, it would've been easy for this company to sell us a new toilet and make a few more $$$. But, no Dustin persistence paid off. He was able to push the scissors far enough out to grab them with his pliers. Not only did he save us on buying a new toilet but, even fully cleaned our bathroom floor. In the process of removing the toilet, allot of blue toilet water spilled all over our floor. He completely cleaned it all up and resealed our toilet. Tested several times to confirm the clog was fixed.

Charged us only for time and materials. Others were quoting a lot more $$$ to come out and fix our toilet. And even more $$$ if they had to remove the toilet.

Highly recommend using Sam's Rooter & Plumbing to others.

Had water dripping from above a cabinet and was convinced I had a pipe leak.  Called Sam (have used him twice before at this point) and he came over same day.  We couldn't find the leak, so we thought it must have been coming through one of my windows (this was when it was raining heavy every day).  But I was concerned it was a leak and just difficult to find, so he was willing to come back out the next day and rip out ton of drywall and eventually found a pinhole leak.  After replacing the pipe section, he explained how I can save a bunch of money by renting a dehumidifier from Home Depot to dry the area.  His worker Jose then came later that week to replace all the drywall.  Did an amazing job.  Charged me a fair price.  Didn't gouge me.  Sam is a class act, his workers are competent, polite, punctual, and do great work.  This is the only plumber I will use.

Great online response/easy to get in touch with. We were able to secure a last minute spot on the weekend due to an upcoming moving out date and were so grateful for that.  Sam and his brother showed up in the time they specified, got to work, were very efficient, affordable, knowledgeable, and just super nice local guys. Would recommend them for any service needs.

We discovered water leaking down from the ceiling above our water heater on a Sunday evening. We called Sam's and they were able to send someone out within a couple of hours. The plumber arrived and quickly found the leak. It was in a tricky spot to repair, so he improvised and put a clamp over the pinhole that stopped the leaking temporarily. He explained that he didn't want to start a tricky job on a Sunday night and then get stuck after the stores closed and have leave us without water. He told us that the clamp would hold for a while and gave us a quote to come back and finish the repair. This all made sense and we were happy he was able to work quickly to find a solution since were paying a higher, emergency rate for the call. We got a couple more quotes the next day for the pipe replacement and they were all about the same, so we asked Sam's to come back and finish the job. They were able to schedule us in quickly and showed up on time. They replaced the section of pipe without having to open up too much drywall. They completed the work faster than expected and ended up charging us a couple hundred dollars less than quoted. Overall, we were very impressed with the service and professionalism that Sam's Rooter and Plumbing provided.

We called them to fix/repair our sink disposal. They were able to come within a day, communicated by text to keep us updated on ETA, and arrived on time. While here, we asked if they could take a look at a couple of small issues while here, which they did and were able to repair on the spot. Prices were very reasonable. Our plumber was Berto Buckley and he did great work. We will definitely use this company for our future plumbing needs.

Christian was super professional,and did an awesome job! He was so fast and courteous too! Thank you, give this man a raise!

For the third time, Sam and his crew have fixed my drains perfectly! And Beto, today, cleaned up after himself and my kitchen and restroom looked just like it did when he arrived - clean. Very impressed as he took his time doing the job and answered my many questions. I strongly suggest you support the small town family-owned business as his rates are competitive and he is 100% reliable!
If I could give six stars, I would.

I would highly recommend Sam. He was on time and very efficient with his quick diagnosis and fix. He is honest and his pricing is very fair. He is very knowledgeable and maintained a clean working space! Thanks Sam!

Sam showed up on time, wearing a mask and booties, and was extremely friendly and professional. He was able to provide the parts that I needed, but also used the ones I already had. His pricing is very competitive, and he completed the work efficiently. I will definitely be using him again!

Sam is the man! Contacted him to change a stubborn hose bib in my yard. Showed up on time, did quality work and for a reasonable price. Cant ask for more than that. Will be contacting him again for future work! Highly recommended.

My main drain clogged and blew out the wax seal on 2 toilets at 10pm Saturday night. Sunday morning I called Sam's and explained the urgency of the problem. A nice lady told my they would be here in 2/4 hours. Berto showed up in 2&1/4 hours, he was amazing! He unclogged the drain and repaired both toilets very efficiently and was in his way. Definitely would recommend Sam's!

Honest and Trustworthy  

We had a new water heater installed during the pandemic, but it's constantly given us problems since it's one of those water heaters that has a special electrical damper.  Over the 3 years I've had the water heater, I've had to call multiple plumbers and the manufacturer to service it.  I decided to take the plunge on this company after reading the yelp reviews and the fact that they were local.  Berto came that and was extremely professional in diagnosing the problem and being extremely methodical.  He was extremely patient explaining the issue and not rushing unlike other companies i have dealt with.  After diagnosing the issue, he went above and beyond the call of duty and helped me order parts under warranty from the manufacturer and dealing with the call center reps.  This was amazing and I was so impressed with the service.   Even though I am still waiting on the parts, I wanted to share with the community about how impressed I was.  Will be using them going forward if this is any indication of how they treat their customers.

Had a last minute bathroom sink leak around 5pm on Saturday, called and texted Sam for availability.  He was able to come and fix it immediately, repair took less than 1 hr.  He was supposed to charge time and a half for after hrs, but since it was a quick fix, he charged the regular rate.

Very helpful, timely, and reasonable pricing!

Thank you Sam!

My friend had some issues with having a valve broken in his sink and the water was leaking out.   It was after six pm and we were calling around. We called this company and they were able to send someone out within an hour. They were very professional and gave me a big sense of relief knowing that the water was knit going to leak everywhere.

Absolutely  amazing!! They are so quick to respond they are incredibly  professional and just an all around wonderful  experience.
You know when you call the plumber and they take forever to get tou you ?
Well this company  is different  I called my manager  and told him I had a clogged bathtub ( which I tried to fix on my own ) nothing would work.
Well within minutes  of me telling my manager with  the issue, i received a call (which I could not answer due to the fact I was at work) and then promptly  I received a text nessag telling me it was the plumber and they they will be coming to fix my drain. They fixed it while I was at work. They always comenfix amy issue I have very quickly and so professionally. I qill never use any other plumbing  Company.if you have any issue please call this company  I assure you that you will be helped for a reasonable price and an honest person will help you. I wish I had a better pic but rhosnos what they fised Mt tub

We had quite a few issues going on with our plumbing. They arrived when they said they would and they fixed all of our problems. They also were very affordable and very nice. I would recommend them to anyone with plumbing needs.

What an amazing company!!! Everyone is so helpful.  Even the owner Sam pitches in!  They are always prompt.  They fix the real problem and will advise if further work should be done.  They help you to prioritize bigger issues.  I think they are all wonderful.

I found a leak late Saturday night (9pm or so).  Was able to get some quick and detailed correspondence as well as an appointment the next morning.  It turned out to be 3 leaks in the pipe!  The service was quick, professional and a good price.  Thanks Sam Rooter & Plumbing for the last minute emergency plumbing repair!

I had a private sewer line start to back up. It's a line that connects 5 houses before it dumps into the main line. Crazy, I know. So I called Sam today at about 1:30, but they were on a job and realistically wouldn't be able to get to me until tomorrow. But at 3:22 I got a text that they were done with their current job and could come over. Yippee!

Robert (Sam's brother) came with another plumber and snaked 60' of pipe, probably going through 3 homes. No more water bubbling up into my washing machine!

They were quick, courteous and sooooo reasonable price-wise.

They came on a recommendation of my neighbor who is also a plumber, but my neighbor only does installation jobs now. He said, Here's Sam's number. He does good work at a fair price. And right he was!

Just got off the phone with Cynthia. She was very rude, arrogant, and not very accommodating. I asked to speak with someone else and she said no. Even worse that Sam did nothing to try to resolve my complaint and didn't even apologize. All they needed to do was act like they care. Bad business !

I found an old galvanized pipe spraying water at noon on a Saturday. Was very unhappy with my previous plumber, and I randomly found Sam plumbing on Yelp and felt I had nothing to lose by trying someone new. I am sooooooo glad I found Sam. He was at my house shortly and fixed it. Great service at a fair price. I have a ton of nagging plumbing issues that need fixed in my 60 year old house, and I know who I'll call; Sam. Absolutely two thumbs up!!

Great customer service and follow through.  Berto was fantastic with our plumbing problem.  Highly recommend.

I am so impressed with the professionalism and integrity of this young  man........I would tell all of you skeptics out there that a reasonable, knowledgeable plumber out there does exist  ......we have used them now twice and this company has been consistently professional, clean and on time......

Excellent company.  I had a clog in my kitchen and master bathroom sink. I tried to go thru my home warranty.  A plumber was assigned and came 7 days later. The plumber said that they could not snake the drain, and that I would need hydrojetting..a service they did not provide. I called my home warranty, and they said the soonest another hydtojetting company could come out would be another 7 days.
I could not be without a kitchen sink for 2 weeks.
I looked up different plumbers around my location,  and read the excellent reviews that Sam's Rooter and Plumbing were given. They were very knowledgeable on the phone and arranged an appointment within three hours.

Cristian showed up at the promised time window with mask and booties on (big plus for my wife!!!).
He attempted to snake it first (rather then jumping directly to the hydrojet which they could have charged me much more for then snaking the line).
In 10 minutes he clear both sinks with snaking.  He gave good advice on how to prevent future clogs.

The price was excellent.  Almost identical to just the service fee I would have paid for the plumber assigned thru my warranty company.

Thank you Sam for saving my weekend. My wife is happy to be able to use the kitchen again.
Happy wife, happy life!
Thank you Cristian for the amazing job

Easy five star review to write for emergency at home plumbing.  

I messaged into Sam's at probably 430PM on a Friday afternoon and they offered to have a tech at my house that same evening.  

Cristian showed up promptly and in a really good mood for having a late job pop up on a Friday evening.  The plug in the shower drain ran up through the wall and you could tell it was a pain to get out.

The work was finished promptly and communication was awesome.  Cristian cleaned up before heading out.

Easy saved phone number for future plumping needs.

I had a clogged drain and Sam's sent Robert out to fix it very promptly.  He was very professional and courteous -- knew his stuff and finished faster than expected.  Also, they quoted me a very reasonable rate -- which they honored all the way.  

No price games, no low-balling or cost overruns. Just fast friendly service. Kudos to these guys for doing a great job... I had a positive no-stress experience and I would not hesitate to recommend them and use their services again.

Christian arrived right at the beginning of the time window. He worked quickly and thoroughly to rooter and unclog the kitchen drains. Cleaned up really well! Made sure I was satisfied and charged a reasonable price.

I am in the process of selling my house. I was going through my home warranty company to get my water pressure regulator repaired/replaced. However, they knew I was under a time constraint to get it complete before a reinspection and it had gone on for a week and still had not been complete.

Well fast forward to the day before reinspection and I had run out of patience and luckily found Sam's Rooter & Plumbing! They listened to my story and were willing to help. They came out that very day and got the job complete. They kept me informed and communicated progress. They let me know when it was complete and sent photos since I had moved out if the property already and am now in a different state.

I highly recommend Sam and his team. Everyone I spoke to were kind and friendly. I can't thank them enough for the promptness and willingness to get my job done same day.

I thought this was a good honest company but they are not. I have multiple properties and have used them before on smaller and easier jobs such as clearing out drains. However, when I called them to replace a bathroom fixture and valve, they were completely inadequate. They offered a solution that ended up being completely useless and wasted precious time or wanted us to pay more than $3,600 to replace the entire shower. Other than that, they wanted to blame the previous plumber, which is a complete cop out. Overall very disappointed with their competence and level of service. They were also very rude over the phone. I have never written a negative review before but feel compelled to do so now. If you have a small job, you can roll the dice but would not contact them on moderate/difficult jobs.

11/3/21 - WOW ... the drain in our bathtub was not doin' its job ... called Sam's again.  Right on time Cristian was here and snaked the drain.  Hmmm ... it's all happy now and so are we.

On time, efficient and reasonably priced ...

I had pleasure of having my plumbing fixed by Sam Rooter & Plumbing.
Lucas from Sam's Rooter & Plumbing fixed the problem quickly and my plumbing was up and running.  

I definitely refer your company to my friends and family because of your great employee Lucas.

Thanks again Lucas.

Paul

We highly recommend Sam's for any plumbing job. We got estimates from 4 plumbing companies for a big project, to install a new sewage pipe. Sam's estimate was not only very competitive, but thorough. We chose them for the project, and are so glad we did. They were professional, efficient and kept us updated every step of the way. Big props to Berto, who led the project. He was so great to work with, and we know who we'll be calling for future plumbing needs!

I had an issue with a leak and Christian was able to come over and fix it quickly. He was really professional and just great at what he does. It was a terrific experience, I'd definitely recommend this business.

Sam and his crew are the most honest and hardworking plumbers in the area. We have used them for our home remodeling project and numerous other jobs at different properties. They are responsive and very professional.

I had a very scary sewage issue on a Sunday and Sam was very responsive, came out very promptly and took care of the problem.  He was very polite, professional and knowledgeable.  I would highly recommend him.

These guys came out same day and handled my plumbing issues quickly and skillfully at the end of what I'm sure was a long day for them. I also asked them about some other plumbing issues and they were very knowledgeable, walking through scenarios of what repairs would entail and the risks. Overall, a great first experience and I would highly recommend them!

I'm incredibly disappointed in this unethical company and sorry to say they have lost our business permanently. We have used this company for years for our primary home as well as our businesses and rental properties. We were in an emergency plumbing situation late at night and had to hire someone who completely damaged our shower. We called Sam's the very next day hoping they could help. Rather than being someone we could trust with reasonable solutions, all we experienced was manipulating us into a bigger job through a combination of SCARE TACTICS and SALES TACTICS.
His company charged us for a service call to come out and change our valve and then did absolutely nothing for us. When they arrived they said we had the wrong part and wouldn't install the set we bought from home depot. Fine, we ordered the Moen PosiTemp they insisted on but they also wanted us to patch the hole up before their plumber did the install. When we finally had the glazing guy come out, he said he needed the plumbing to be done first. This company insisted that we need to have the wall patched up before the plumbing when logically that makes zero sense. We don't want to repair the wall until the plumbing is done CORRECTLY despite Sam's stubbornness and lack of basic logic.
I am not happy they had charged us $109 for a useless service call to come out and do NOTHING. They left us in a bind because they didn't want to work on the tub wall until it was repaired. How about when  you are hired to install plumbing before tile work gets done? Double standard and plain stubbornness and arrogance from Sam. It's convenient he doesn't seem to know fiberglass patching is waterproof and just wants to manipulate us into tearing out the entire tub (NOT just the damaged wall). What a mess that would have been for us, but all he cares about is $3600 in his pocket. Actually Home Depot sells 3 piece enclosures just to replace the shower walls, sparing the tub, which he also refused to do. He wanted the WHOLE thing out. That just proved to me he wanted to take advantage of our tough position and get the max amount from us. Totally obvious scam and ploy to get more money. We won't be recommending them to anyone.

*Update
We were able to hire a different licensed plumber who only took ONE HOUR to resolve the issue. He was able to use the existing hole in the wall whereas Sam's guy said he needed to make another hole from the outside that we would have to pay even more for someone to do that repair too. This other plumber had no problem installing the new valve perfectly. He couldn't understand why Sam had issues with our job.
Also the fiberglass patcher had no problem waterproofing the shower. FYI Sam, Fiberglass is used for BOATS..it's waterproof. By the way, you can see the scare tactics used by Sam in his response. Unethical way to get a bigger job for yourself claiming you need to tear out a whole tub.

Please do yourself a favor and go with someone you can trust not to manipulate you into a bigger job just to get more $.
My problem was solved and warrantied for a fraction of what he wanted to charge.

Our bathroom shower lost pressure. I called another plumber earlier to fix but he wasn't successful. Representative from Sam Rooter and Plumbing was very efficient and quick to fix this problem. In addition he changed the kitchen faucet which had a major build up. He was able to quickly cut it and replaced with a new faucet. He was very efficient and friendly.

We had Roberto over this afternoon on short notice to fix a clogged kitchen sink. He was very professional, wore a mask, and solved our problems quickly. He cleaned up well after and gave us some recommendations on other plumbing issues. Fantastic job and we'll definitely have them back to do more for us!

Had a fantastic experience with Sam this afternoon. I called at noon and Sam was on my doorstep at 4:30 - masked and with booties over his street shoes. He came to do a clean-out of my kitchen drain, but when I mentioned 3 other drains in my house that have been draining slowly, he took care of all of them right away, with a positive attitude, on a Friday afternoon no less. He cleaned everything up perfectly and I will be glad to reach out to him again for my future plumbing needs.

I had an appointment scheduled between 11am-1pm and they were a no show. I had to call them for them to tell me sorry. I found someone else to come within minutes. I will let my property manager know not to hire these guys again.

The Good:

Came over same day to diagnose a leaky faucet

The Bad:

Said he couldn't fix it that day, and would have to reschedule for a week away.

The Ugly:

The day comes and he's a no call, no show

Once again, 100% satisfaction with Sam and his team. Worked with us on pricing so we could get a very expensive but necessary repair done . Work was completed ahead of schedule due to their hard work and Sam went above and beyond in offering to replace some dirt so we could replant.  Feeling lucky to have found Sam's company and will only use them in any future plumbing needs. Super nice, polite and caring business owner!

Sam was awesome. Honest, responsive and reliable. 5 star service. Fixed our completely closed sinks, helped shore up an old pipe and gives a positive vibe. Thank you sam.

let me start off by saying that my apartment complex has used sam many times. first off, he told me he was going to schedule me in first thing in the morning. he then had his secretary call me and say hes going to be late. then she called and said he couldn't make it and to reschedule. I found him very unprofessional..as this happened to my neighbors as well. don't go thru this guy. although he has employees, hes never punctual. and we have lives, jobs and things to do to be waiting around for him. find a better plumber!

If I could give Sam 10 stars I would. Although I have to admit I didn't feel very trusting of his services in the beginning. But it turned out to be a misunderstanding on my part and Sam was extremely patient as he clarified the issue. He was knowledgeable about my plumbing issue and having searched around for rates and availability Sam was the most responsive to my requests and fair with his rates. Thank you Sam! I also forgot to mention... Sam and his crew made sure to take extra precaution wearing masks and booties over their shoes.

I called Sam for my neighbor who came home to a broken pipe and flooded condo. He came on a Friday night and fixed her leak and made her feel better! She said he was so nice and to save his number!

Very impressed with this company had a couple Plumbing issues in my bathroom,  they came out and took care of them fast and efficient definitely recommend  this company to my  friends and family for any  plumbing needs!!!