I do not know what has happened to Alphonso, He has been my plumber for over 5 years and always did very good work. However this last time I called him for a kitchen water drain lead just off the kitchen sink he was slow in responding to phone calls and texts and when I was finally able to get him to respond and check the problem he quoted me a price that was outrageous. It was like he did not want to do the job or thought that I would just proceed without a second opinion and would just take his word for the repairs needed. What is troubling was his wanting to replace a drain line without being certain that it actually needed to be replaced. He wanted to dig up my dining room with the benefit of using a line camera to see if there was actually a problem with the drain. It was totally unprofessional and I will never use him again for my home plumbing needs. Finally, I found a true gem of a plumber referred to me by a friend who did the job for a third what I was quoted by Alphonso. Lesson learned.