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Rocky’s Plumbing And Rooter

Plumbing Service
Newark, CA 94560

Reviews


Joe L.
Joe L.
5/31/2023
Karmonte was absolutely fantastic! I had a challenging issue with my leaking toilet pipe, but he tackled it with expertise and efficiency. Despite the difficulty, he managed to complete the job on time, showcasing his remarkable skills. Not only did he fix the problem, but he also went above and beyond by meticulously cleaning up the job site. I was truly impressed with how tidy everything was when he finished.

What really stood out was Karmonte's exceptional customer service. He patiently answered all of my questions, taking the time to explain the details of the job. His willingness to provide information and guidance made me feel involved and informed throughout the process.

Overall, I cannot recommend Karmonte highly enough. His professionalism, punctuality, and expertise are commendable. If you're in need of a reliable plumber who goes the extra mile, Karmonte is your go-to person. I'm extremely satisfied with his work and will definitely be reaching out to him for any future plumbing needs. Thank you, Karmonte!

Victorino F.
Victorino F.
12/17/2022
I don't believe I ever made a bad review about a company that I was involved with. This plumbing company is in the list of certified contractors of American Home Shield, my home warranty company,  that they sent to look at my stoppage on my kitchen sewer line to the main line after paying $100. They did the usual snake process twice and reported that they found mud on the snake and requested AHS the use a camera to find the problem. AHS did not approve it saying it was my responsibility since it's not part of my contract. It was an emergency so I contacted another plumbing company, Gasca Plumbing, who did the identical procedure and they were able to clear the stoppage. They went down the crawl space to inspect and found my sewer pipe intact.
The report that Rock's Plumbing wrote to AHS was there was a SLAB LEAK. How can there be a slab leak if my house is NOT built on a SLAB but rather have a crawl space. I read a consumer review about Rocky's and some one advice that check on their license if it is active.
buildzoom.com/contractor…

Subhashree P.
Subhashree P.
05/08/2023 12:00:00 SA
Never showed up after signing up for job. They asked for all details and just closed the work ordee

Shine S.
Shine S.
3/21/2023
Oh my Goodness Rocky and his assistant, Natalie are Amazing!!! My water heater was done after 14 years!!!
Rocky came out gave a reasonable estimate and BAM - hot water !!!! Thank you !!!!

Dena M.
Dena M.
03/03/2023 12:00:00 SA
I had a great experience with Rocky's Plumbing and Rooter.  A previous company had left me in a terrible situation and unhooked my hot water tank, leaving me with no heat. Rocky's came out and diagnosed the problem again, got my heat started and made a follow up appointment to do minor repairs. I am with American Home Shield and he worked with them to get my water heater working but didn't try to upsell me on a costly replacement when it wasn't needed.  He advised me on what to look for and when it would need to be replaced.  I will definitely be calling Rocky's Plumbing and Rooter for all of my future plumbing needs.  I found them easy to work with, reliable and quick to respond, plus great service at excellent prices.  And very efficient at working with my home warranty coverage which is most important since that's what I'm paying for to not have these costly repairs.

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