My complex needed a water pipe reroute done in about 19 different units. Our HOA board received multiple bids and did significant research on each company before signing a contract. They ended up selecting ARS based upon Better Business Bureau info, customer reviews/experiences both online and written letters of recommendations. I am so glad ARS was selected, what a wonderful company!
Ramiro Lozano, the owner, came out to do the initial walk through and was very thorough in reviewing what they needed to do and approximately how long it would take. He communicated clearly in layman's terms, so I was able to understand. Once they were ready to start the work, Veronica, from his office, called to set up the date and time. His team showed up ON TIME on that day. They started working right away and continued working hard for the next 4-5 days to get the reroute completed in the 3 units in this building. As soon as the reroute was done, the drywall guys came out the next day to patch, mud, texturize and paint the necessary holes that were made in the ceilings and walls. At the end of each day, they did a great job of cleaning up which is so important when living in a construction zone.
Overall, from start to finish in all 3 units, it took 7-9 working days. (Please note, this building was the first one ARS started with in the complex and they did not have the blueprints or anything to go by). However, as they are moving on to the other units, they are moving at a much faster rate and the start to finish time takes about 4-7 days. I must also state that the quality of the work they do is phenomenal. As they came across issues with leaky or corroded valves, they informed the homeowner so that we could either have ARS fix it (as these issues were not covered by the HOA) or get another plumber to fix them. Ramiro just wanted to make sure that the homeowners are aware of any problems and left it up to each of us to decide how to fix them with no pressure from him.
All interactions I had with every person involved in this project from Veronica in the office to the plumbers and the drywallers were a pleasure. It is also important to note that when you reach out to anyone in this company via phone or text, you will get a very fast response. I highly recommend this company and give them a 5 star rating. Ramiro Lozano is extremely professional, reliable and takes pride in the job he does. If you need this kind of work done, do yourself a favor, and hire ARS as you will not be disappointed.