Description

Pure Plumbing Company - We're dedicated to providing the highest-quality service for our community, with only the latest in technology we'll fix the problem the first time.

HISTORY

Established in 2018.
Pure Plumbing Company was founded on a set of core values - honesty, value, and integrity. With over 18 years of experience, we have the tools and knowledge to perform the highest level of quality plumbing services for business owners and homeowners in our area. Our experience speaks for itself. From a small leak to larger plumbing problems, you can depend on us to resolve your plumbing issues quickly. The next time you're in need of a professional plumber, give Pure Plumbing Company a call as soon as possible. We are available to you at any time.

ABOUT BUSINESS OWNER

I started my career as plumbing apprentice, worked my way up the ranks while attending school at night. I was fortunate to work on large commercial projects and gain valuable experience in the plumbing trade. After 4 years I graduated with a journeyman plumbers certification from the State of California. A few years later, when the recession hit and construction slowed down, I found work out of State with a service company in Seattle. I learned a lot about how to diagnose and repair plumbing systems, and really enjoyed delivering positive results to my customers. After a couple of years up North, I decided it was time to return to San Diego, and apply all the techniques I had learned in service plumbing. I obtained the C36 plumbing contractor license and began building my business. I knew that I could provide a better plumbing service than the competition and created Pure Plumbing Company. I am proud to say that we are the best at what we do! We thrive on our customer satisfaction!

SERVICES

Emergency Services, Water Heater Installation, Faucet Installation, Pipe Installation, Sink Repair, Garbage Disposal Repair, Pipe Repair, Toilet Installation, Water Filter Services, Faucet Repair, Bathtub & Shower Repair, Water Heater Repair, Sink Installation, Bathtub & Shower Installation, Gas Line Services, Leak Detection, Toilet Repair, ,

Reviews

Joann D.

5/20/2023

Our water heater leaked and caused damage to our hallway, floor and bedroom. Called Pure Plumbing and Jonathan came within an hour. He installed a Navien tankless heater in a day and connected us to a water restoration company for damages done. Jonathan was efficient, honest and did a great job. We will definitely use him again.

Will H.

05/12/2023 12:00:00 SA

Great company we use them and refer them all the time, the owner John is a great guy and we trust his work and his team that he hires. The pricing for the plumbing work is competitive and the quality is high from the materials to the craftsmanship. We will continue to use them and refer them.

SCO R.

3/16/2023

This was a great company. They answered my request quickly and sent someone the next day. John came out and fixed my leaky toilet quickly and efficiently. He let me know what the issues were and made great suggestions. I would absolutely use them again for any plumbing services.

Jag G.

02/12/2022 12:00:00 SA

Life Saver! We had a small leak at our rental home. Working with the tenants, had us concerned because the drywall was bubbling with a slow drip. JD showed up, gave us a complete estimate for the job. Initially thought the estimate might be a little high. However, it covered everything! He was very clean, laid out plastic on the floor. He used a vacuum to minimize the dust in the air. He was very professional, kept discussions outside, not in front on the tenant.

My wife and I were so glad that he was available. After the job, we were very confident in his work. Hire him! If you want the job done right.

Michael M.

02/05/2022 12:00:00 SA

Been wanting to upgrade my 17 year-old 40 gal. water heater to tankless for years. Just kept putting it off. Problem is, once it died on a Sunday night, I realized I was without hot water until I could get it replaced.

JD was able to come in the next day, do a comprehensive assessment, and give me 4 different options for top of the line Navien tankless water heaters to fit both my situation and budget. He was friendly, professional, and very prompt. His prices were better than other quotes I got for lower rated models. Plus he was able to do a gas line extension project I had been putting off for a while. Many plumbers didn't even offer gas work.

It took about 48 hrs to go from first contact to endless hot running water. Bottom line: if you need any kind of plumbing work done, especially in North County, you should give Pure Plumbing a call.

Virinchi D.

10/18/2022

JD and team are the best in the business. They have been my go-to plumbers for the last 2 years. They installed a new faucet, fixed a plugged shower and added the needed valves to keep the issues to a minimum.

I would recommend them to anyone who needs a professional and efficient plumber.

Jim B.

1/26/2022

Excellent company! We recently hired them to replace the washer shutoff valves in our laundry room and they did a fantastic job.

They answered the phone quickly, set up an appointment, and arrived on time and with the proper equipment. They evaluated the situation, gave me a reasonable quote, and immediately began work. The employees were all courteous, informative, and professional. They took no shortcuts and did the job right.

This is the first time I've used Pure but it won't be my last - they are now my plumber! I highly recommend them.

Elizabeth B.

07/01/2022 12:00:00 SA

Let's be real--plumbing repairs are never fun, but working with JD, Zach, and the rest of the Pure Plumbing team made it as pleasant as possible. They do great work and they get it done quickly, plus they leave their work areas as clean as when they arrived (if not cleaner). I will absolutely use Pure Plumbing in the future.

Laura E.

01/04/2023 12:00:00 SA

These.are.the.only.plumbers.you.need. They are fantastic! They were so responsive to come repair a sudden leak in our front yard and worked diligently to fix it the same day. JD and his team are reliable, genuine, and absolutely our new go to plumbers, we can't thank them enough!

B. Y.

9/24/2021

John & his team at Pure Plumbing are the best. I highly recommend this company. John upgraded our water heater when we moved into our new home. Fast forward a couple years and we needed help again, we knew who to call - Pure Plumbing! And this time, David came by and repaired both our kitchen and shower faucets and explained the upgrades to code along the way. Very professional and detail-oriented! We're calling Pure Plumbing again next time!

Will H.

4/28/2022

Great company John is a good person and takes his work serious. We use them and refer a lot as we trust their craftsmanship. Not easy to find a skillful plumbing shop with reasonable prices ! We will continue to work together .

Christine B.

3/13/2022

Super fast response! Fixed our hot water valve the next day and charged what they said it would cost.

Arlene C.

2/13/2022

Hired Pure Plumbing to do new plumbing installation for an ADU project. Highly recommend JD and team. These guys are super friendly, professional and they know what they're doing. The prices are fair and the quality of work is exceptional. Will hire JD at Pure Plumbing for upcoming projects.

Jenn H.

7/21/2021

I highly recommend this company. My conversation started with John the owner at 7am and was followed up by a same day appt for a kitchen faucet replacement. Technicians were on time and very professional. They have me the quote and got straight to work. Very competitive pricing and very fair! Will hire again for sure.

Rosemary W.

11/24/2021

This company is how all businesses should be run! From my 1st call to them to the final installation of a Tankless Water-heater was nothing but the highest degree of excellence. Friendly, efficient and professional. The quality of workmanship should be an example for all craftsman. JD along with his assistant worked all day doing the job right, taking no shortcuts, leaving the area cleaner than they found it. I have found through Yelp the only plumbing company I will use - Pure Plumbing Co.! This is a company that ALL businesses should take notes on how to run a quality, customer oriented successful business. Thank You JD and staff for coming to my rescue so incredibly fast replacing my old (dead) water heater with this fantastic Tankless (top of the line) Water-heater.

Marilyn G.

10/26/2021

Needed help with bathroom fixtures and drains. Was highly recommended to Jonathan at Pure Plumbing. I texted him for help and he responded quickly. David came out to access the situation and told me what it was going to entail and cost. He answered several of my other plumbing questions too.

I ordered Moen fixture from Home Depot and once received, scheduled installation.

David was here on time, did outstanding work and left nothing for me to cleanup. He was extremely knowledgeable and had outstanding communication skills.

Next time I need plumbing expertise that I can trust and depend upon, I'll be reaching out to these guys.

Liz C.

3/23/2021

I was so impressed with John who owns Pure Plumbing Company! He was knowledgeable, organized, professional and very personable!
We have an Air B&B and our master bathroom was plugged up. The shower, tub and toilet were all plugged. We had guests coming the next day and were desperate to have the problem fixed as quickly as possible. It only took John 5 minutes to figure out the problem! I was amazed! He started working immediately and even brought in a hydro jet to complete the clean out! He fixed the plug in a matter of hours and did a great job! So happy with his work and expertise! I would highly recommend him for any plumbing issues anyone has! I know I will only call him from now on! Thanks Pure Plumbing Company! Thanks John!

Maria B.

08/10/2021 12:00:00 SA

David is MOST professional and very detailed as well as considerate in his service when in my home. I recommend fully to anyone who is looking for detailed and professional service!

Joseph B.

05/06/2021 12:00:00 SA

After calling and meeting with two different plumbers who eventually never followed through, we found Pure Plumbing via the internet and I cant say enough about the responsiveness John and his team showed with replacing both our tankless water heaters. They showed up on time, kept us informed, and most importantly did a great job at a very competitive price. I dont write many reviews but these guys have 100% earned our business and I am confident if you give them an opportunity they will earn your as well.

Sydney N.

11/17/2020

This company came out the very next day. They also completed a project that I didn't even originally inquire about. I'll definitely be using them again. Thank you!

Jesse P.

11/06/2020 12:00:00 SA

Jonathan was honest, clean, professional and efficient! I couldn't be more pleased with water heater instillation and product!
Thank you for being awesome!!!!

Judy S.

7/29/2021

They rescued us again!
Professional, on time, great customer service, detailed explanation on what they were doing plus told me the price ahead of time. High-end parts are used to replace low/medium parts. Great quality. How do I know? The copper they use had thicker walls, which means it's going to last longer no defect.

Valerie H.

12/01/2020 12:00:00 SA

Mr. Dickerson came out to check my water heater as the pilot had gone out a few times last week.

He thoroughly inspected the unit. Couldn't find the issue (which, to note, hasn't recurred since last week). He's thinking it was an anomaly- which I agree with his assessment. He suggested some upgrades to better protect the water heater (and conform to code-thank you!!). For this, I was most appreciative.

These upgrades were installed in a timely manner. Neat and tidy too!

I found him to be a polite and knowledgeable professional. And, he's going the extra mile to provide cost info on parts should the pilot light apparatus need replacement. I like that he's wanting to keep in touch about this. That makes me feel valued as a customer.

(can you tell I'm not a technical person?)

Jan B.

3/20/2022

Since my original review in November 2021, I've unfortunately needed Pure Plumbing services twice more. I've seen plumbers more in the last several months than I needed for 20 years. I have to say, if it weren't for Pure Plumbing I would have been stressed out.
On Christmas eve, I found out the main water supply line to my home had a pin hole leak. Fortunately, the city placed a compression fitting on the pipe to get us through Christmas weekend. I texted PP on Christmas eve and the response was quick and welcomed. They would be out on Monday to repair the pipe and YES they were on time and did a great job.
The second time I needed them is a bit unusual. PP installed a new water heater in Nov. About a month later, I noticed we had no hot water. Hmmmm, very strange. The pilot light had gone out so I relit. Then a week later it went out again. I contacted PP and Jonathan came out to replace the master control valve and pilot light assembly (warranty work). Great all fixed. Nope! It went out again several more times in the next couple of weeks. PP came out again, did trouble shooting on the pilot light thermopile and found it was malfunctioning. They replaced the thermopile and the heater is working as expected.
PP contacted the water heater company to manage the warranty issues, obtain replacement parts and made the repairs quickly and professionally.
Jonathan, the owner, and his employees are the best!

David C.

4/21/2022

This is our second great experience with Pure Plumbing. We had a kitchen sink that just wasn't draining properly - besides being improperly plumbed at the sink, it seemed that the pipe in the wall either ran up hill or was flat. W had been advised that this was going to be near impossible to fix. Thankfully Jonathan was pretty skeptical of this assessment. And after opening a small hole in outer wall was able to quickly confirm what was wrong and how to fix it. This entailed creating a much larger hole - which he accomplished as quickly and neatly as possible. And then, of course, everything in the wall and under the sink. It all ended up very neat - it now functions great - and Jonathan and his assistant left every thing (each day) clean and spotless. We've only been in San Marcos for about three years, but Pure Plumbing is definitely our (and our son and daughter-in-law's) plumber of choice.

David L.

5/20/2019

Jonathan is amazing at Pure Plumbing!
Backstory:
I walked into my garage on Sunday morning and was met with a wall of steam. To my horror, my water had a stream of water coming out of it .
I managed to turn off the valves to it but there was a lot of water. I called several plumbing places but there were closed.

Later that evening, I was on Yelp and saw this company was available, so I sent a message. Jonathan was quick to reply and even though it was late on Sunday, he came by to check it out. He confirmed my fears: I needed a new water heater.

We worked out a deal, and he was able to come in on Monday morning to install a new heater. He was thorough, and good natured.

I know have a favorite plumber for all of my future needs !

Natalie N.

9/30/2020

After nearly a week of dealing with my insurance company I finally decided to take matters in to my own hands. I am so glad that I found Pure Plumbing. John
was helpful and able to schedule us quickly. Our installation was done by Eric who remained friendly despite the heat and complications of our job. I would recommend Pure Plumbing to any of our friends and neighbors.

Lydia G.

6/22/2020

Quote was quick. Willing to come out on the weekend for my nonemergency job for $100 fee which still made this the best price quoted. Customer service was friendly and tech was professional. I will do service with them in the future as I'm sure we will have other needs

cat n.

10/27/2021

I called them for an estimate to replace my sink faucets (I already had my replacements in hand). They came by same day for the estimate which was reasonable. I asked when we could schedule service and they told me they could do it right then. They were very friendly, had the new faucets installed quickly (one that needed to be cut out due to corrosion), and cleaned up everything so there was zero mess left behind. I would definitely use this company again for future plumbing needs!

Cindy Z.

11/16/2021

JD converted us to a tankless water heater. He arrived when he said he would, was very efficient, communicated well, was respectful and appreciative of our business. He's the one we'll call on for future plumbing needs.

Jeremie V.

09/07/2021 12:00:00 SA

Another update - yet again 5 stars. We had some pressure issues after turning on our new irrigation system and David came back to address them right away. We couldn't be happier with this company - true to their word and quality workmanship.

Louis T.

12/06/2020 12:00:00 SA

I was looking for a great plumber to replace my water heater and my pressure reducing valve that would do quality work and also pay attention to detail (and looks) because my water heater is in a very visible area of my garage.
I picked Pure Plumbing because I found them on the Rheem listing and when I googled then I found a review by someone that had said their water heater install looked great and I saw a picture confirming this. I had the same great experience and the quality of the work was outstanding.
I also had some plumbing questions that John was able to help me with. Overall a great experience. Would definitely recommend!!!
Thank you!

Rick S.

1/21/2020

Jonathon is a master craftsman plumber from a bygone era where men trained many, many years and perfected their trade to an art form. Having him in your house is like a throwback to the 1950's when men took the utmost care and skill in working with you.

He is extremely sensitive to the needs of the homeowner and their overall budget. We used him to replace the sink and commode in our master bath, kitchen faucet, and another bathroom sink leak, replacing the faucet there as well. He also replaced our master shower valve. All work was performed flawlessly, and a sight to behold in terms of how clean he welds and runs copper piping, correcting existing deficiencies and mistakes that he encounters.

Finally, if that is not enough, we had a leak in another area of our home and he could not get to it immediately, so he recommended another plumber who came out and treated us right.

Jonathon and Pure Plumbing are the best and only the best! It is so difficult to find a good plumber Who can show old fashion courtesy, kindness, honesty, reliability , and Master craftsmanship on a level not ordinarily seen and now we have one! And his prices are more than FAIR!

Thank you Jonathon!

Ashley C.

1/30/2022

Honest and responsive. I will be using them moving forward with all of my plumbing needs.

Charles B.

09/08/2021 12:00:00 SA

Awesome n amazing work the Technicians did n they communicated with stuff we needed to get the job done the 1st time instead of going back and forth to other places.Great Job Gentlemen

Julie N.

02/05/2021 12:00:00 SA

John was great to work with from start to finish. We spoke over the phone regarding my Rheem tankless water heater that went out and was still under warranty. He was the 3rd or 4th person I spoke to about the problem and the ONLY one who knew how to do a warranty replacement with Rheem. He was also able to source a replacement unit and was at my tenant's home the very next day. He sent me photos after he was done replacing the unit and included a photo of the new serial number. He confirmed with the tenant that the hot water was working and provided me with an update upon completion. Really, I could not have asked for a better experience and outcome. Thank you, John and Pure Plumbling Company!

Dave K.

1/27/2021

I contacted a handful of plumbers regarding a bathroom renovation and Jonathan was the quickest in responding, setting up an appointment and providing an estimate. His professionalism and customer service is top notch.

Nathan B.

01/04/2021 12:00:00 SA

Our 12 year old tankless hot water heater stopped putting out hot water. Unfortunately it was a bad control board, the manufacturer no longer made the board, so repair was not possible. It's not the main hot water heater for our home, so I had time to shop around a bit and research.

I called 5 separate providers, and got bids for a new tankless hot water heater from 4 of them before hiring Jonathan and Pure Plumbing.

I hired Jonathan bc he struck me as a sincere and genuine person. When he came over to make his bid, he was on time, clean, and masked. He asked more questions than anyone else - making it clear he wanted to help me find the right product for our usage, rather than just sell me something.

I am glad I hired Jonathan and Pure Plumbing. No idea how the other vendor(s) would have performed, but Jonathan and his helper did a great job.

Jonathan sent a reminder the day before installation, then texted me the morning of, giving me a heads up that he was 30 minutes away. He and his helper arrived on-time, were clean and masked, got right to work, and finished earlier than expected. Jonathan showed me everything, answered my questions, gave me all the paperwork in a neat, organized manner, and left the installation area cleaner than he found it. I am very happy with Jonathan and Pure Plumbing.

Hopefully I won't need a plumber for awhile, but if I do, I know who to call.

David S.

7/16/2021

John gave me a firm quote for some work to be done. A bit later I called back to schedule his services. He then increased the price by 80%. BEWARE of PURE PLUMBING. Not honest business people.

Jose T.

4/16/2021

Long Over Due Review. In 2017 Johnathan had done some work on a pressure regulator and we were in the process of finding a plumber to bid out on a bathroom gut/remodel. Not only was his pricing fair in comparison to other plumbers he recommended a great craftsman to help with the rest of the remodel. Johnathan was a straight shooter and also educated us on the differences between high quality plumbing fixtures that would outlive us and cheap ones that would need more repair in the future. This knowledge made us really understand that know one really thinks about what is behind the walls until there is a problem. He plain and simply puts his rep on the line when he does the work and does not want to have to return so he simply just does amazing work on little or big jobs. Your plumbing needs will be done with the same quality of work. It has been over four years and we have had ZERO problems with anything he has done in our home.

Gail G.

10/28/2021

Dan was great! On time-saw the problem and fixed it-cleaned up-good price. I highly recommend this company

Dana M.

3/23/2021

Jonathan got back to me right away even after hours. He explained to me the advantages of a tankless water heater and went over the pricing difference from the standard tank variety. We set up an appointment for several days later to meet and make a final decision on which model to go with. After making the decision Jonathan and his brother started the project right away. They did a great job on the install and were in and out in just 3 hours. I'm very thankful!

Chad Y.

07/01/2021 12:00:00 SA

Johanson from pure plumbing company responded my inquiry on water heater pilot assembly installation with fast and honest quote, and showed up very next day even before the appointed slot of time (of cause confirmed with me in advance), knowing that I expected this to be fixed the sooner the better. The job was done very quick and it works -- the water heater produces hot water once again. All the transactions are electronic which is helpful for me to deal with the Rheem's warranty claim process to cover the cost. Definitely would ping him if other related jobs occur.

Trish L.

03/04/2021 12:00:00 SA

Jonathan located our leaks within the minimum time period. We had previously tried another company that searched for 3-1/2 hours without finding anything. He appeared to be very skilled with the equipment, and his knowledge and experience were obvious. He was friendly and professional, and he wore a face mask the entire time he was here. Even though it was near dark, he went under the house and repaired the leak that was the most problematic. We were very happy with his work and would not hesitate to recommend him.

Nicholas R.

07/01/2021 12:00:00 SA

Very responsive, scheduled us right away. Had a leak by the meter in front yard, David and Zach were awesome! Explained everything that needed to fixed in detail, took before and after pictures, and had everything completely fixed within a few hours, which was awesome because they had to dig to get to the pipe. Thank you for your great service today!

Lisa D.

2/24/2019

John from Pure Plumbing Company was amazing. We had a lot of plumbing problems in our 31 year old house from leaky faucets, water flow problems, to needing to relocate the drain line in the kitchen. We were in a hurry to get the plumbing done as we were in a time crunch to get our kitchen remodel done on schedule. He came out to give us a same-day quote and was able to fit us in on short notice on the weekend. John was very friendly, knowledgeable, and able to take care of our problems. His attention to detail as well as his cleanliness and consideration was much appreciated. He was able to get a lot of work done efficiently and for a great competitive price. I definitely will recommend him to all my friends and family and will use him in our future projects. Really can't sing enough of his praises for the amazing price and quality of work.

Maurizio Costantino B.

08/01/2019 12:00:00 SA

Pure Plumbing is the real deal, friends & neighbors!
John, the owner, oozes reliability & competence. He is very professional in all ways, punctual, thorough, and extremely organized.
I will update this as needed AFTER he does the job: I felt obligated to post a review in advance just to comment on his impressive professionality: he is THAT good.

Steve M.

11/25/2020

Very professional, courteous. knowledgeable, competitive pricing, quality service. Very respectful of our property. Let us know what they were doing and why. Only Plumber we will ever use.

Sherry L.

6/26/2021

I hired JD for installing our new electric water heater. First and foremost, JD was very responsive, which means he was extremely accountable and reliable, he always texted me back within half an hr, if not right away. He was very knowledgeable about what he was doing, and he made it super easy for his customer (aka. me) when it came to scheduling, installing and hauling away the old water heater. We had a bad valve on the water heater (Home Depot sucked! From customer service to their product!) JD was able to quickly find a replacement valve the next morning and ensured that we didn't go without hot water for more than a day. We were very happy with him, would recommend him to anyone who's looking for a trustworthy plumber. Also forgot to mention that he is reasonable with his quote!

Ronald P.

7/29/2021

On time and very friendly and professional. Price was very fair. I will be using them again.

Linh S.

04/08/2020 12:00:00 SA

Thank you is not enough for how great Jonathan was. Like a Super Hero he showed up and Tadaaaaah.... we have hot water. Thank goodness for Jonathan, he hooked our family up because cold showers are no fun. Jonathan was professional and very considerate of our health as he was all geared up in protection wear. His extensive knowledge about how to care for our water heater and passion to education us on the safety of a good vs poorly maintained water heater. Jonathon is the man if you need hot water immediately.

Karen C.

2/26/2021

John worked around my schedule and his communication was great. He is very professional and respectful. He was in and out in under 20 minutes. He also provided the best price in town. Would definitely recommend.

Amy S.

7/13/2020

John did a great job taking care of a valve replacement for us today, and I am really grateful that he noticed our water pressure was way too high before it caused any damage. I have had John do repairs in the past as well, and he is extremely skilled, professional and fair.

Adela C.

12/22/2019

John was referred to me by my existing plumber because he was unavailable. Am I glad he was unavailable as John did an amazing job removing our broken water heaters and replacing them. The new heaters arrived damaged and he called the heater company and made sure replacements were on their way and in perfect condition. He takes pride in his work and it shows as his work is clean and meticulous. He makes sure the job is done to the highest standards: John made loyal customers out of us. Highly recommend him.

Jeremiah O.

4/21/2019

From the minute I called Jonathan he WAS ON IT!!
Called him with an emergency water leak...on a Sunday, no upcharge, came out, immediately took control of the situation which included, educating me on the process of a major water leak that I had in my house. He connected me with an insurance-approved water-dryout company to minimize the damage and prevent mildew.
Gave me all the pros and cons of reinstalling a water tank vs. a tankless....I appreciate his attention to detail and ability to explain to me every single option I had. Top notch! Texted and called 1, 3 and 5 days later to ensure my happiness and that everything was working after the install. Did a GREAT job working around the garage details of my house and had to creatively install a new pipe through the garage. Again....don't even bother with the big-bad-boy companies....not worth it when you can have Jonathan on speed dial and immediate text to help out!! Thank you for all the help in a critical time. I will 100% be calling you with any future needs!!

Jeremiah

Tom P.

7/21/2019

We are very pleased. Johnathan was available on short notice and was able to repair our water heater with parts on his truck.

Jesse M.

10/26/2019

Great Experience. Called Saturday morning for an emergency and John came to our house within an hour or so. His work was quality, and the price was fair. He was very professional and fast. I will use pure plumbing again and definitely recommend this company to anyone looking for reliable service.

John R.

03/08/2021 12:00:00 SA

John continues his excellent service even after the repair was completed. My client was selling their house and had already moved out of state. I needed a completed Paid receipt to close escrow the next morning. John Picked my call at 7 pm at night, and sent me over the paid invoice and we closed on time. I just now sent another client to John.

Chris R.

5/29/2019

Thank you for everything you did John! Very quick with his email/yelp response. Came to my house on Memorial Day to help me with my exploded water heater. Was very professional with his services, knowledgeable, and conveyed to me clearly what my options were. I didn't feel like he tried to up sell me anything which is always a good feeling as the consumer, and he gave me options as to what I could or could not elect for services. He also followed up a few days later to give me a referral for another service to check for mold and moisture in my house caused by the blown up water heater.

Thorough, efficient, and a pleasure to have done business with. I would recommend this business to anyone looking for plumbing assistance. Plus, from what John conveyed to me they are a mom and pop shop and I am always happy to patronize those businesses.

Thank you again John!

Mohammed N.

06/01/2019 12:00:00 SA

John has worked with me twice. One with a hot water heater valve and the other a water softener install.

That doesn't even mention the free faucet repair he performed.

Both times his work was prefaced with an ETA which was prompt. His work was excellent and professional. He wore shoe covers in the house and cleaned up the work site. If I have any issues I now know who to call!

Mark T.

11/12/2020 12:00:00 SA

Our water heater died on Veterans Day 2020. I called Pure Plumbing as they were recommended by my old water heaters manufacturer website. Solid reviews on YELP 5*, A+ BBB and his state contractors license checked out. And what a surprise, John came out on my timeframe (maybe I was lucky on that), he was on time and completed the service with true professionalism. He took his time time on the install (no rush job) and his quality of work shows. Its not easy to find service like this with many repair contractors. Anyway, my water heater is in and I believe I have found a plumber for future work. I recommend John for your plumbing needs.

Emily T.

4/26/2019

Our water heater had one foot in the grave and needed to be replaced. My mom called John and he was over within the hour to check out our water heater and tell us about our options. The kitchen faucet also had a leak and in just a few minutes John had pictures and details for the faucets he recommended. John was able to come back a day later to do the tankless water heater install and the sink. Even though just a tankless install can take all day John was able to complete that and install the new faucet in one day. Everything is looking great now. The tankless water heater freed up a lot of space in our garage.

Kimberley D.

9/17/2021

The pressure reducer for my main house water line was leaking and was not reducing the water pressure coming in from the water district. In fact, the pressure was over 150psi. Based on others 5 star Yelp reviews, I called Pure Plumbing. I was told that they would send out their best plumber for the job and that he would be there the next day. Wow....very good first impression! In fact, the following day, David came in the afternoon and began to investigate. He thoroughly checked out the situation and provided an estimate for the work. I had already purchased the replacement pressure reducer. I feared that he would tell me that he couldn't use the one that I had spent several hundreds of dollars on and that I would need to use one from Pure. Nope, he was happy to work with what I had. Long story short, he began work and stayed as long as it took to get the job done. As the work progressed into the hours after dark, he insisted that he would stay with it until complete. At this point, the water to the house had been off for about 8 hours and he did not want to leave until I had water restored. And, that he did. Due to some complicating factors (old pipes and frozen valves), David had to return the next day to put the finishing touches on the new reducer and input/output lines. David was extremely conscientious, patient, knowledgeable and skilled.......very professional. He explained everything to me as he went along. I highly recommend Pure Plumbing and David.

Bart ..

10/17/2019

John is a great Plumber! He was clear, concise, and quick with his work. He came out and detected a slab leak within a few inches (amazing!), completed the demo and repair within a few hours. Top notch service. Highly recommend.

Michael S.

05/06/2020 12:00:00 SA

I had to relocate a gas line for my new range. It was a very tight area to work in. Luckily, the tech John had a great flexible pipe product and some specialized tools that made a normally tough job quick and easy! Great customer service and price as well. Highly recommended!

Lindsay R.

08/05/2019 12:00:00 SA

Pure Plumbing is awesome! John did a great job fixing our kitchen sink. He was professional, prompt and thoroughly explained everything he was doing. The best part is my inquisitive 6 year old became John's little shadow. John took it all in stride and explained everything he was doing to step by step. It was so cool that John was so patient with my son who I am sure was driving him nuts with all of his questions. We will definitely be using Pure Plumbing in the future!

Robert T.

8/31/2020

Called them for a quote on a simple replacement of a cartridge for a shower fixture and made it clear there's was access to the plumbing through the wall behind the shower and I have the replacement fixture so just looking for quote on labor for the install. I figure the job will take at most 1-1.5 hrs and the guy quotes $525. Found a reputable professional to do the job for $200.

Allison Z.

05/08/2019 12:00:00 SA

Timely, professional, comprehensive. Highly recommend to anyone who needs plumbing services!

Kristi L.

6/13/2020

John is a true and honest professional. I really appreciate him giving a fair quote for the job. He communicated his ETA prior to arrival and was on time. He completed the job with ease and also shared some plumbing advice. I would definitely call him again for future plumbing issues. Highly recommend John.

Joe H.

2/16/2019

My expansion tank was leaking. Pure Plumbing came right out and replaced it. Very trustworthy and did the repair work at an amazing price. Since my repair Pure Plumbing has done work for my friends and family and they too have had an amazing experience.

Wang Y.

04/03/2019 12:00:00 SA

First one respond to my quote request. Fast service reliable address all my questions and concern. Highly recommended

Pamela K.

3/13/2019

John from Pure Plumbing Company, was prompt, courteous, and thorough. He came on time, left the area clean when his work was finished, and made sure we were satisfied with his work. We are very happy with his service.

Margaret S.

09/04/2019 12:00:00 SA

We needed urgent help with our shower over the holiday weekend - right before we were headed out of town. When we called John, he tried to walk through the issue with my husband, which allowed my husband to fix a portion of the problem on this own. Since we wanted to confirm everything was OK before we left, John agreed to be at our house at 7a.m. on Sunday of a holiday weekend. He was professional, kind, knowledgeable and honest. He will be our go-to plumber moving forward. Highly recommend.

Mike F.

4/20/2020

John came out to check a couple issues on our home inspector's report. He addressed the issues without doing unnecessary work that would have cost us more money. He was on time (early, actually), professional, and courteous. I highly recommend Pure Plumbing.

Erica M.

2/15/2019

I request a quote, received a call within the hour and John came and quoted me AND did my repiping all within a matter of 4 hours. Pricing was fair and customer service was AMAZING!!!! John provides excellent service and is extremely professional. Thank you, John

Darryl B.

5/14/2020

I think we found our plumber! Jonathan was great! Showed up on time, was very knowledgeable, and was very personable. We will definitely use him again.

John L.

04/09/2019 12:00:00 SA

Highly recommended, I would definitely use Pure Plumbing again.

We needed a pressure reducing valve replaced. I asked for a quote through yelp and John replied promptly with a fair price. He was able to come out same day and fix our plumbing issues quickly and skillfully with a warranty on his work.

KazMo A.

2/16/2019

The shower faucet cartridge broke on Saturday night of 3-day weekend. The shower would not shut off. I called all over North County to get some plumbing service!
I was very lucky to find John from Pure Plumbing Company!! He actually answered his phone, the other emergency plumbers I called I just got their answering service.
John said he was finishing up at another plumbing emergency and that he could be at my house in about an hour.
John showed up very professional, clean (wore boot covers), and knowledgeable about our situation. He replaced the broken faucet cartridge and fixed the problem. He even checked our house water pressure free of charge. If you need a great plumber with fair prices, I highly recommend John!

Russell G.

11/11/2019 12:00:00 SA

Direct and efficient. They provided an easy to understand explanation of the job and provided a quote. When they returned to do the job it was completed quickly and thoroughly.

Anne M.

10/19/2019

John and Pure Plumbing are my NEW plumbers! I was having a rough weekend with a broken shower handle and no hot water. John was here, on a Saturday, in less than an hour. In minutes my worries were over and water was heating for my Saturday night bath! Woo hooooo I called three plumbing companies with no calls back until hours later. I love this guy! I recommend Pure Plumbing to everyone!

Sam R.

10/18/2019

Jonathan performed my bathtub repair this morning and was on time, friendly, professional and well priced. He was a straight shooter and also gave me advice on future DIY home plumbing projects. I will absolutely use them again for my plumbing needs in the future. Thank you!

Kate D.

9/23/2019

Very quick service. Professional. Competitive pricing. Would definitely recommend!

Cathy B.

4/23/2019

Woke up in the morning to discover a leak coming out of a wall in our entry way. Yikes! The wall was saturated. A friend recommended Pure Plumbing and so glad we followed his advice. John came out within the hour. He cut through the drywall and fixed the leaky copper pipe. Problem solved. Cleaned up the debris and gave us a recommendation for a dry wall company to repair the wall. John is very professional, honest, prompt and a very good plumber. Plus he gave us a very fair price.

Gregory B.

05/10/2019 12:00:00 SA

John is a outstanding plumber. Showed up on time. Educated me on quality plumbing products. Highly recommend. Thank you.

Colleen P.

2/14/2019

JD at Pure Plumbing is amazing! He installed a tankless water heater and has done all sorts of other plumbing jobs for us including repairing a leaking kitchen sink that we've been battling for years. All his work has been outstanding, his rate very fair, and he's always able to get to us quickly all while solving our plumbing issues. Pure Plumbing is our go-to!

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