Prince Charmin Plumbing

Prince Charmin came to my rescue on Jan. 1, 2023. We had a sewage issue in our home just after midnight on New Year's day. Devin was the only person who was available on New Year's day with a very fair price on a holiday weekend. He arrived to my home the same day just a couple of hours after we spoke on the phone. He and his crew arrived earlier than expected which was awesome. He even had the foresight to contact a water damage restoration company on our behalf to be present as well after hearing that  sewage had flowed out of the bathroom into the adoining room. Calling a water restoration company was not even something I had even begun to consider with everything else that was going on at home. I greatly appreciate everything Devin and his crew did to get our home up and running again. Thank you!!

Devin, I am glad you took my advice and put your business on Yelp. I am not surprised you are getting great reviews. I did not end up being your first review but that is okay.  My family looks forward to seeing the continued growth of your business. Thank you Devin and crew!

Highly recommend their services.

Called and had Devin out same day! He was able to make all repairs necessary and gave me the best price out of 3 estimates overall for what was needed

Highly recommend! Thank you again!

***BUYER BEWARE*****  

I spoke to Devin in late December as I had a leak in a pipe that was accessible through the stucco of the exterior of my home.  Devin assured me that they were a 1 stop shop.  They could fix the leak and re-stucco the wall.   His partner even said you wouldn't even know we were here.   If this business had comedians, it would get 5 stars.    This was the biggest lie I was ever told.  

Day 1 Devin's team shows up late.   They cut open the wall and then assess the issue.   They then took at least 5 trips to Home Depot for parts. After hours of trying to correct the problem, they had to admit they did not know what they were doing and call what I am hoping was a real plumber to finish the job.   This took almost 10 hours.

The following day, they again showed up late, and knowing they were there to do stucco work, they still had to make a trip to Home Depot.   When I went to check to see how the work was going, I could tell they had no idea what they were doing.   They had retrieved a Lucky Charms box out of the recycle can and were using it as a trowel to apply the stucco and to get it to stick to the wall.  

I was told by his brother that they would be back the next day to paint.   They had even gone to Home Depot again and got matching paint.    Well, I contacted Devin because they didn't show up the next day.   Devin told me they need the stucco to dry, and they would be by to paint in a few weeks.   We'll that has now turned into 4 months.   The stucco is awful. There are cracks everywhere from where they applied it.    

I did get ahold of Devin once since and he promised me that he would come out himself to look at the issue.    Well, he was a no-show to our appointment.  

I attempted to settle this issue privately and allow Devin to remedy this situation.  Yet Devin continues to ignore my calls and texts.  

Please save your hard earned money and time and if you have a plumbing issue select someone who is more reputable and takes pride in their work.

My husband & I just purchased a single family home & we wanted to reroute the washer/dryer hookup from the kitchen to the garage. We got SEVEN different quotes & Prince Charmin Plumbing beat out all 7 with a 10 year warranty. Devin & his team came out the next day & finished the job in two days. While working on the project, we came across a few issues (not related to their work, just an old house that needed plumbing repairs) & he took care of everything again for a very reasonable price. Devin & his team were quick, efficient, clean, & professional. He is now my go-to for all my plumbing needs. Thank you Devin, Corey, Brad, Brandon, & CJ for doing an amazing job. HIGHLY RECOMMEND.

Devin was quick to come out when we initially had a problem with a pipe leaking from the kitchen.  I was told that the work was guaranteed for 10 years.  When it started leaking a month later again, he came back out after I contacted him multiple times.  My new concrete floor had to be jackhammered up for the repairs and Devin suggested I go through the home insurance.  He said he would help me with the process.  I have now paid over $8,000 in repairs and testing.  He has yet to submit a plumbing report to insurance or send me a copy so I can work with insurance.  I know he is not the only one working with the company and I'm getting little cooperation since I paid him instead of waiting for insurance to send funds to pay him.  He claims the problem is that our adjuster wouldn't call him back and yet the reports that were asked for weeks ago hadn't been produced until today.  And by reports , what was sent was a few sentences in an invoice.  Lots of excuses.  Definitely a lesson learned on my part.  I would not recommend this company.

My entire upstairs bathroom flooded on me last minute a couple days ago, being new to Ocean Beach I was skeptical with all the other companies and all their mixed reviews. I came across Prince Charmin Plumbing with only a few reviews so I took a chance. The owner Devin was so informative, helpful and patient, the customer service of his employees honestly were beyond what I expected, they were so professional with quick service and walking me through every step of the way. I'm so happy I took a chance on them and they'll always be my go to for any future problems I have.

We recently remodeled our kitchen and had both the gas and plumbing lines rerouted by a different plumbing company. A short while later we noticed a gas smell in our home and called the original company to come back out. They were unable to detect the issue and said the issue was caused by sewer smells and not having run the water in our home. Devin was recommended to me by a colleague. I called him for a second opinion-- He was easy to get a hold of, arrived quickly at our home, and was able to determine the cause of a gas leak shortly after his arrival. His pricing was reasonable and he didn't take advantage of us in an emergency situation.

Late with my review, but I called Devin last week about changing out the valves to a bathroom sink. Michael came out and was very quick to inspect and then provide me a very reasonable estimate and even looked at an additional valve that he was surprised needing replacing already due to its age. After a brief run to gather the parts, he was back and had the work all completed in a quick and clean fashion - totally minimized the amount of time the water had to be shut off, which was a very appreciated consideration! We even talked in general about the benefits of a household water filtration system, and he gave me some idea of what to look for in one given the area of the county in which we live and the type of water issues here. Superb professionalism, answered all questions and provided other things to think about. We will definitely be calling Devin with our future project plans, and his number is now my go-to for any urgency/emergency type of work. Most strongly recommend this team for any plumbing situation!