Pride Plumbing

We had an emergency situation where the bathtub wouldn't drain. When we called for service on Friday morning they were booked for the day but put us on the list in case an availability came up. Within an hour a technician came and fixed the problem. From the initial call for help, to the follow up communications regarding the arrival time of service, to the technician himself,  Pride Plumbing provided service above and beyond our expectations! Professional and helpful and all for a very affordable fee. Pride Plumbing will remain our preferred plumber!

Our tenants water heater went out during this past rain storm. My husband called A DIFFERENT company, they went out and said we needed a new  water heater. The gentleman told me to come at 10 AM the next morning to pay him when the job is finished. I went out and waited until 11:30, the guy didn't show. I finally reached him around 12:30, and with a whining voice he told me he had a stuffy nose and was tired of working in the rain. He would come the next day to do it. Did I mention that this is a rental house and my tenants didn't have hot water??

I got on Yelp and found Pride Plumbing. The lady on the phone was super nice, told me she would send someone out to take a look at it even though I had told her it needed to be replaced. I received a phone call an hour later with the good news that their technician had fixed it, and the charge would be $120!!! The other guy wanted me to replace the heater and the cabinet! I would have been in for well over $1000.

So happy I checked out Yelp, and so happy Pride Plumbing was honest and fixed it instead of just going with the easy money and replacing it!
And that they weren't afraid to work in the rain!!

Definitely found a new plumber!!!

Finding a plumber in SD is hard.    These guys came suggested to me by a friend who is a general contractor.    He has worked with these guys in the past and suggested them to me.  

I was able to get a hold of someone pretty easily.   We need our house to be re-piped which is a decent sized job.  They sent a guy named (I think) Jeremy out.   He was nice, easy to talk through, we walked through everything and he said they would send me a quote.  

They never sent me a quote and I never heard from them.  

I can't speak as to the quality of their work but they didn't do what they said they were going to do.

These guys saved my day. I was spinning my wheels with servicemen from other 5 star yelp companies for the whole day in San Diego. Finally at the end of the day when I thought all was lost, they came when they said they would, quickly figured out my problem and fixed it within minutes. They were professional, knowledgeable and just plain ole nice. Wish I had called them first smh.

Justin was perfect! He came in and handled business efficiently. We have 4month old twins that were home at the time of service,  and Justin was very respectful while he was working. Thanks for saving the day. We appreciate your outstanding service. Would definitely recommend Justin and Pride Plumbing to anyone looking for a Plumber.

Hired bill howe plumbing yesterday.  Came out for a blocked drain in the tub.  Hour later still clogged and supposed 10ft down in the drain.  
Gave up.  Pride plumbing came out thanks to HOA association. Leo who has 15 years exp had it unblocked in 10 min.  5 ft down.  
Go figure.  Howe lost my business acct.

The best plumber and company.

We had some miscellaneous plumbing work done at our condo.  Pride Plumbing was on time and did the repairs quickly and professionally.  They correctly applied the special water turnoff procedures required for our complex.  We would recommend them to anyone needing plumbing installation and repair.

Great company ! I had a rental unit with a clogged lav drain. It was scheduled for Monday but they were able to get to it on Friday. I was not on the premises but I was kept informed as was my tenant as to arrival time . Very good communication.

Our home is almost 50 years old, and we sprung a significant leak under the floor of our shower. Due to the age of our home and plumbing, it was time to have the plumbing replaced throughout the house. We were recommended Pride Plumbing from Advanced Leak Detection, the folks who located the leak.  Pride plumbing assigned Jared Teed who was the primary plumber and his assistant, Jacob Pennock.  I decided to write this review because of the amazing job both plumbers performed in our home. They were not only courteous and friendly, but very hard workers and did a very meticulous Job leaving no room for error.  Can't say enough about the integrity by which they performed the job. I would highly recommend Pride Plumbing, but especially these two plumbers.

I am overdue in writing this review. Pride saved our a**es over a holiday weekend when 3 of our businesses 6 toilets backed up and we got a snake stuck 75 feet down the clean out. We called several places desperate for help as our usually plumbing company was busy with another emergency.

Pride was recommended to our business partner and they came out within an hour, unstuck our snake, cleared the drains and saved the weekend!  We will be forever grateful and now we have a new plumbing company to use again.

We had a drinking fountain that started leaking late in the afternoon at our business.  I called Pride Plumbing and Rebecca was able to get a technician to our property the next day.  Damon was able to repair it very quickly!  The cost was very reasonable!

I've called Pride Plumbing on several occasions now and each time I've had a different technician, but all of them have been professional and efficient.  Today, the office called to let me know the plumber would be at my house shortly, well within the scheduled time frame. Nicholas was our technician and he was awesome.  Not only did he clear our clogged shower and the main clean-out near the street, quickly and efficiently, he also cleared out our bathroom sink, which was an added on request.  All of this, in under an hour!  He used boot covers in my house (which was great), and he was polite, knowledgable and tidy.  I continue to be impressed with Pride Plumbing and their great staff. Thank you to Nicholas and to Pride Plumbing!

Pride Plumbing was reasonable with their quote, prompt arrival, professional, courteous, and polite. Their representative Joey was great , and quick to make a diagnosis and repair. He was clean and did a great job, took photos and gave us a rundown of the problem and the repair. We look forward to using Pride Plumbing for any other plumbing issues.

Waitied for several hours for the plumber to arrive.  They were supposed to call when they were on their way but they did not.  When the plumber arrived he indicated the backed up sink was likely attributable to the plumbing beyond the sink as the debri found was very small and normal steps to alleviate did not fix the problem.  He even told me that I should make sure the HOA understands this as this type of problem would typically be payed by them.  When the bill came they indicated stopped up sink attributable to debri.  The exact Opposite of what he told us.  It is clear that this company is in cahoots with the HOA and we were duped.  Don't use them!!!!!

Pride Plumbing came out to our house and was able to solve, within minutes, an issue that had perplexed other professionals over the past several weeks. I highly recommend them!

Chuck is a real honest guy! The techs are so professional and the ladies in the office are SO sweet & helpful. I would definitely reccomend them to family & friends. If you're looking for a trustworthy plumber, call these guys!

Had some drain issues. Patrick arrived on schedule and delt w the kitchen drain quickly and efficiently.

With the bathroom sink drains, he ran into some complications -- took a while, [ old cruddy drain pipes ] but he figured it out and got them running freely agin VERY happy w his service!  

Thank you Patrick!

[ from tomas the San Diego Highwayman

I can't say enough about how awesome Pride Plumbing is.  Chuck and his crew are top notch.

I had a bad problem with roots from a neighbor's tree infesting the city side of the sewer lateral which caused flooding in my downstairs bathroom.  JR came out and cleared the line.  It lasted a few days before we realized there was another problem spot further out and the backup happened again.  This time Martin came and cleared the line again, and they hydra jetted are far as they could even though there were issues with my house being old and having two 90 degree turns in the line that were difficult to get past.  When the problem came back a 3rd time, Chuck came out and had several more of his guys there making sure the problem was resolved.

They spent the whole day working on the problem and even demoed some bricks and dug down to a buried clean out at the property line which allowed them to hydra jet  all the way out to the Sewer main, and verified everything with his camera.  He and his crew were not satisfied and did not leave until they were sure my problem would not return, even though the problem was well out into the street.

Chuck and his crew did an outstanding job and saved the day.  I would recommend them to any of my friends or family.  If you want to do business with someone who stands by their work and makes sure the customer gets resolution, call Pride Plumbing.

We are renters of a property managed by FBS. From the moment we moved in we had plumbing issues, leaks and more. Pride was the company FBS sent us and I loved how they legitimately had concern and talked to me. I wasn't just a work order. Due to many times pride had to come to our home, it's nice to see personable and friendly faces. I would definitely shout out to two certain individuals. Unfortunately, I'm terrible with names. I hope FBS Continues to use Pride as their go to plumbers.

This is the third time I have used Pride Plumbing. My HOA had them come out the first two times due to hot water pipes leaking in the slab. This time Robert came out to figure out my leak. He is polite, very professional, and checked as many places as he could to determine the source of leak. He is articulate and his reassuring and calm demeanor was an asset to deal with a 'stressed out' customer. I am very satisfied with Robert being an agent of Pride Plumbing.

The hot water at my apartment complex has been on the fritz for over TWO WEEKS (this is a conservative estimate). One week ago, Pride Plumbing came, inspected each unit individually, and determined the problem to be fixable...FOUR DAYS LATER. After yet another weekend without hot water (the THIRD weekend in a row), guess what didn't get fixed? That's right. The solution we eagerly waited four additional days for was not, in fact, the solution.  Today, these horrible diagnosers of problems and even worse customer service providers have determined the source of our problem as something they can certainly fix. NEXT WEEK. Literally 7 days from today.  For anyone who's been keeping track, it will be a FULL MONTH WITHOUT HOT WATER before the problem is solved. ...I hope.
Please, please, find a different plumber. Ask your neighbor, or even your Mom for help. I am quite sure my cat has a greater sense of urgency than this company. And she's a CAT.

Pride Plumbing fixed my backed up shower/tub and toilet.  They were professional, courteous, clean and efficient.  This particular issue had been going on for quite some time and it really worried me because I thought the floor and the walls would need to be cut into.  They gave me a game plan a time frame and cleared the obstruction with the help of a sewer cam and a really great plumber named Damon. A big Thank you to all the other help that came out previously to eliminate other contributing factors, especially Jose, Curtis, and Jeremy. Thank you as well to Chuck Newton, CEO for assuring me that they were going to take care of my situation. This is a great outfi!  I highly recommend them.

Pride's service was simply outstanding. Jessica at the office and Leo, the plumber who came out, were very courteous, helpful and professional. Our replacement water heater was installed within half a day, and Leo cleaned up every last bit of scrap and dirt. The price was as estimated and the same Chuck, the owner, had mentioned months ago, no unplanned surprise there.

We use Pride in our HOA with great satisfaction. Now experiencing their service up close and personal was very pleasant and solidified my positive opinion of them.

We had a different plumbing come originally - I'm not going to throw them under the bus by listing their name but It was NOT THESE GUYS! The man that came had 46 years of experience, I believe his name started with an R... I truly wish I remembered. My pregnancy brain got the best of me. Anyway, he came in and established what the issue was almost immediately, this issue was either ignored or missed by the previous company because there was no resolve with their solution to our issue. Pride plumbing and this technician gave us wonderful service from the beginning to end. From the woman who built a report by relating with me from the get go on the phone, to the technician who completed our issue. He found the solution in a timely manner and described exactly what was causing It to us in a clear and direct manner.

thank you pride plumbing! we hope to use you in our future endeavors!

The best service I have had from any plumber in San Diego! After getting burned by Anderson for the last time, Pride came out and worked relentlessly to get the heat back on in my 90 year old grandmothers house in the rain and storms. Friendly techs that don't hesitate to craw under the house in the mud to get it done! Thank you so much!

I can't thank Chuck and his crew enough for the great job they did at my mother's home in Granite Hills. She was ready to go with one of the big guys and when I saw the quote I knew I needed to make some phone calls. Pride Plumbing saved her money and saved Jack hammering a guest room concrete floor. I've met a lot of plumbers over my 23 years selling real estate in San Diego and Pride Plumbing is now my go to company. Thanks guys, I'll put you in our company directory.

This is a plumbing company you can count on for any job, big or small.  I've used them 3 times now.  Once to install all the plumbing for a shower and toilet in a new bathroom, another time to figure out a wall leak, and a third time to figure out a toilet leak.  I haven't had anything to complain about all 3 times.  

What impresses me the most is the knowledge their plumbers have.  Most plumbers in my area have never installed a wall hung toilet or worked with the very expensive TOTO bidet toilets.  I've interviewed at least 7 other plumbing companies beforehand, and they all would charge double for working on these toilets just because it would require a more knowledgeable plumber, and still, that plumber would never have worked on one of these toilets before.  

There was one hiccup the last time Pride came out, which Pride resolved in a very professional matter.  The first plumber that came out wasn't very experienced with my toilet and while moving it, scratched my travertine floors.  He owned up to it, and at first, when he told me I needed to pay for the plumbing job and someone at the office would get back to me to resolve this tile problem, I was a bit weary.  But sure enough, Pride came through.  They worked with a stone company to fix the tile in my bathroom, and now it looks good as new!  Jenna and Derek were very friendly and worked with me and the stone company in resolving this without giving me any trouble.  I think it says a lot about Pride that they would own up to the mistake and go above and beyond fixing it.

I do remember with my second time using them, they offered a customer loyalty discount.  They got rid of it now, but that was pretty sweet!  Even without it though, I will still use Pride with every plumbing issue I have from now on.  They've got me as a customer for life!

Wow this company is awesome. All if the workers I met at my home were very nice and explained the entire process every step. Not that I needed to know but was informative and the reason for what and why work needed to be done. Since meeting them, I have referred to several family and friends. Confident that they will be taken care of. Give them a shot, you'll be glad you did!

Rob from Pride plumbing is a straight stone cold OG who knows his stuff!!!  He came to replace a kitchen faucet, the faucet purchased was defective and would not pass hot water, cold worked fine.  He let me keep the defective faucet temporarily so I at least had a working faucet with some water.  Rob then left and got a new faucet, came back and changed out the defective faucet again, even though the defective faucet was obviously not his fault or issue!  Absolutely amazing customer service and engineer.  His methodical approach while the issue made the process seamless and efficient!  Definitely reach out to pride plumbing for your utility infrastructure needs and if you get Rob, your lucky!

I tried calling the bigger plumbing companies and they wanted money up front just to knock on my door.  Pride plumbing showed up within 24 hours of my call with no charge up front.  The plumber changed out our bathroom sink in a short amount of time at a very reasonable price.  We also saved $10 just for using Yelp!  Pride plumbing will be my go to for all of my future plumbing needs.

I was in a a bit of a jam yesterday with a new tenant moving in, and had an issue with one of the toilet pumps. The folks at Pride Plumbing were the first to answer my call and send help within 30 minutes.  They are a professional team who came in clutch. Dylan is an awesome and knowledgeable tech, he helped save the day.  Now I have a working toilet, and happy tenants. I look forward to working with The Pride team again in the future.

I called Pride Plumbing to install several appliances in my home, they were on time and Jose and Arnie did a great job. I would recommend this company,very professional and courteous.

Dylan was very Respectful & honest.
Answered all my questions & got the job done right & within a reasonable time frame & cleaned up after himself. Also he asked if I had any more questions & if incase of an emergency I can call the number on the business card he provided. Thanks Dylan

You would be safer with a Pride of Lions
running through your home,

than hiring Pride Plumbing.

I have used Pride for almost a decade.
BUYER BEWARE.

Recently, discovered they didn't
correctly repair my bathroom.

Pride Plumbing has made me uninsurable.

If I have any insurance claims in next 4-5 years,
I will have to move or pay out of pocket.

I have had four floods in 6 years.
Two repaired by Pride Plumbing reoccurred.

My 2021 Christmas present was the upstairs bathroom, repaired
by Pride Plumbing in 2014,
flooding into my downstairs.
AGAIN.

This is a guest bath, rarely used.

Unfortunately, it is out of the Statue of Limitations
with the State Contractor's Department.

Had that bath been used at ALL after the repair,
it would most likely would have failed well before
the 4-year time frame.

I recently started using the guest bath,
due to a remodel of the Master bath.

The Pride repaired bathroom failed within a few weeks
of starting to use on a regular basis!

When this bath flooded my downstairs kitchen,
the plumber my insurance sent, checked the source.

He showed me the wax seal had a paper towel lodged in it.

It was destined to fail.
I don't know if it was dropped
or if it was intentional.

Now, I am having all plumbing work done by Pride, reexamined. It is worth the expense, I can't afford anymore damage to my home.

I don't trust
any of the work they have done for me.

Buyer beware.
They are slipping.

Those good reviews are deceiving.

I would have given them a good review 2 years ago,
I didn't know until recently.

DON'T hire them and BE SURPRISED IN A COUPLE OF YEARS?

They won't help you when their work fails in 3 or 4 years!
They won't stand by their work, even a year later!.

I have used Pride Plumbing at my shop a few times. From the initial phone call to the technician coming out, they are very helpful and professional. They always do a great job! I definitely recommend them!

I called Pride to replace 2 valves under the kitchen sink and add a new refrigerator line for my ice maker. From dealing with Becca, and then Danny the plumber, the customer service was top notch. Danny was on time and Becca kept in touch thru the whole process. Danny did a very clean job, also. Chuck, Kudos, you have a great team. I will never use another plumbing company.

Pride Plumbing is my family's go to plumber. Chuck and his crew are a great group of people. they all know what they are doing and make sure that the customer is taken care of and satisfied with all the work before they leave. We called Pride plumbing when we were having mainline problems and another plumbing company wanted to charge us an arm and leg to come out and hydro jet for us. Chuck(CEO) was out at the house with-in an hour to help us out after I sent the previous plumber away. It turned out to be a big project and chuck and his crew have been there for the whole process specially when it comes to dealing with the city. I will always use and recommend Pride Plumbing to anyone that is looking for a good and reliable plumber.

CONSUMER BEWARE!  The plumbers were ok. Now the management. Horrible. Plumbers put in new toilet and convinced my husband to let them purchase the toilet. He did and $500 later for the toilet and installation. To say the least, the toilet is very cheap and poor quality. And then the tank of the toilet cracked. We had this toilet one month. They came to replace the toilet tank and the new tank they bought was also cracked (no surprise the toilet is cheap). Finally got a tank that was installed, so far so good. NOW THE HUGE SHOCK. after installation, the management had the plumber put on the paperwork if tank is cracked/no warranty due to any reason. WOW. REMEMBER THEY PURCHASED THE TIOLET AND NOW THEY WILL NOT STAND IN BACK OF THEIR PURCHASE. The toilet is one month old. Lesson learned. Purchase your own toilet at a big box store, because they will guarantee their products.   My husband called yesterday to talk with manager, but did not get a call back. Had to initiate another call. VERY POOR CUSTOMER SERVICE. WISH I COULD GIVE THEM NEGATIVE STARS.

Recently I had an incredible, wonderful experience with Pride Plumbing in San Diego.  I was referred to Pride Plumbing when my Rheem tankless water heater stopped working a week before graduation.  Robert, the mild mannered and respected plumber, came to our house multiple times while we received parts from Rheem to resolve the problem of the heater not working properly and staying hot. After the multiple trips, Pride Plumbing went above and beyond and was fair, reasonable, courteous and accommodating.  They will be our go to plumber for years to come, and I highly recommend them.   Chuck the Owner and Derrick the operational manager  are accessible and care about you the customer!  They are always available to discuss  your needs or concerns.

Excellent service and a very knowledgeable, organized staff,
Dylan was great - very friendly and got the job done in a timely manner!
Pride knows the layout of my 1970 Condo community, which made the process of shutting down the water main seamless (prior to Dylan's service call) as Pride emailed me notices to give/prepare neighbors for water shutoff .
Thank you PP!
Cynthia

Calling a plumber used to be a stress inducing event for me. Since a realtor friend of mine recommended Pride Plumbing, I don't worry at all. I have met three of their plumbers on three different occasions and all have been, friendly, professional, and knowledgeable. Their prices are fair and the communication with the plumbers and office people is top notch. I can not recommend them enough!

Pride Plumbing was doing work at one of my neighbors' units and I asked if they could come over and fix an issue with my toilet while they were there. They came right over and didn't mind that I popped up this job for them. They were quick, professional and got everything fixed perfectly. Thank you to Javier D and I wish I could remember the other guy's name. They are the best!

Saturday AM I found that my kitchen sink faucet was broken. Thinking the worst I look at the faucet sets on the computer $150.00.  I then called Pride Plumbing and spoke to the owner Chuck and ask about the installation of a new sink faucet. Check said before I buy any thing let him look at the faucet. A short time later Chuck arrived and in checking the faucet found that a $15.00 repair kit for the handle was all it needed. In this day and age this is highly unusual. Chuck installed the kit and all was good. Again this is highly unusual. Pride Plumbing is above and beyond in professionalism and honesty.

On a saturday afternoon our both bathtubs backed up and made a big mess. We called pride pluming after hours and right away they answered. Cody was at our door 20 min later. Cody was very professional. He patiently explained the problem to us and got to work; he did an excellent job and made sure we are happy with service. Great customer service at reasonable price.

Buyer beware. Make sure you have a detailed scope of works before hiring these guys.

Pride got paid up front for replacing shower and vanity fixtures as part of a bathroom model. Then then charged EXTRA for repairing a leak that they caused during the initial install. They're now claiming that the original payment was only for rough-in and want even more to come back and finish the work contrary to the agreement with our GC.

No chance.

Nice guy and seems to know what they're doing but totally unprofessional when it comes to payment.

I have used these folks for the past 5 years.  They never let me down.  Always show up on time with the parts needed for the repair.  I recently had a garbage disposal replaced and a snake run down the pipes.  90 minutes to complete the repairs and it works perfectly.  Very professional crew that always exceeds my expectations!  Good job.

Pride Plumbing is my HOA's preferred plumber, and I have used them several times for common-wall stack issues. Danny and Lyle were my plumbers today, and they were both incredibly kind, courteous, and efficient. I would recommend Pride Plumbing to other homeowners :).

While my husband and I are out, (staying in a hotel in due to the heatwave in SD) we found out from our neighbor downstairs that there some leaking coming from our apartment(we live upstairs) so we called Pride Plumbing and they were so quick to come to our place to fix our water tank. I quickly came home to take care of it. The company sent Leo O. to check on our water tank and right away he said we will need a new one, I mean I wasn't surprised, it's a 24 year old tank. He quickly call his office and within 20-30 minutes he's back with a brand new tank. Everything went quick. He's not playing around, he means business. He was so nice and friendly. Before he left he made sure everything works as well as our stove since it was right next to our water heater tank. In less than 2 hours, everything was back to normal. I absolutely recommend Pride plumbing. Thanks Leo!

My family had a plumbing EMERGENCY this morning and they were able to send someone over in less than 30mins!! Javier Diaz came by and he was fast, efficient, professional, and all around wonderful! We couldn't be more satisfied! We will definitely use Pride Plumbing again! Thank you for amazing service!!

I am so impressed by how Chuck Newton, the owner of Pride Plumbing personally called me from his cell phone this past Friday night, around 8ish pm to follow up with my concerns about my elderly parents being without hot water.  Because I was not able to return Pride Plumbing's call earlier that day until 5:30pm, Chuck  recommended that I call SDGE and schedule them to check out the tankless water heater at my parents rental that night.  Chuck said if SDGE wouldn't be able to help my parents then I should call him back.  I called Chuck back on Saturday morning and he sent one of his guys to check out the water heat that day.  I then called Chuck today to thank him from the bottom of my heart for helping my parents this weekend even though he wasn't able to get a hold of the property manager or his company over the weekend.  After countless plumbers, over a span of 6 months, trying to diagnose why the tankless water heater would stop producing hot water, Chuck and his team were able to determine why the tankless water heater would randomly stop producing hot water.  Chuck proved to me that good-hearted, knowledgeable, and caring business owners still exist in today's busy and impersonal world.  Thank you so much Chuck for answering you cell phone the times I called, caring about my elderly parents, and helping them out.  Also, thank you for the education on tankless water heater pros and how they should be installed.  

I recommend you check out Pride Plumbing for your plumbing needs.  I know I will.  :)

I called Pride plumbing because my water heater was not working. They were able to send two technicians out within a few hours. Jose and Javier arrived and were very professional and knowledgeable. They gave me a few options and I chose to get a new water heater due to my units age. They were very honest about my options and the costs associated, I feel like I was able to make the right decision after discussing everything with them. They left my house to go pick up the new unit and everything else they needed. They kept my house clean by using drop cloths and were patient when answering all my questions. I would highly recommend Pride plumbing and will use them again for any future plumbing needs.

Pride Plumbing was great, i called them to install my dishwasher and even received same day service! They were very professional, from the phone call I received from Samantha in the office to Leo the tech who came out to do the install. He took great care in protecting my wood floors and making sure all was working properly before he left. I will definitely use them in the future as well as recommend them to anyone who needs plumbing services! They truly take Pride in their services.

Woke up to find our hot water leaking Saturday morning.  Pride was here with a new one by 11:00 am; fixed within a few hours.  Excellent service/price.  So pleased.  Linda

I run a warehouse in National City. We were trying to install an industrial stainless steel deep sink but had come up with a number of problems due to the strict requirements for plans and permits. 2 construction companies and 1 other plumbing company refused the job. Pride was able to get the job done even procuring an architect. I worked with Jeremy and was extremely satisfied with the final product. I think this is my 4th review on Yelp.

I called and asked how much it would be to literally swap out a tankless water heater.  The lady (who was sweet btw, hence the 2nd star) said she would get back to me.  She called back and then said they can't give a quote over the phone but have a free inspection.  I asked for a ballpark she said they couldn't give me that information either.  I am not going to make an appointment, wait for that appointment only to be told it's going to cost more than I am willing to spend.  What a waste. On to the next.

Our family has used Pride several times for toilet installations and the service has always been great.

Today we had an emergency leak causing water damage that needed immediate attention. Mind you, it is SUNDAY. It is FATHERS DAY. We knew that the emergency rate would be higher but Pride comes in under the competition and they were fair and up front about cost. A plumber arrived in FIFTEEN MINUTES!

Prides plumbers are professional, quick, and get right to work. Pride Plumbing will be the ONLY  company we use for our repairs and installs. They are simply awesome! Thank you Jake!

What a great experince!

Damen came out and assessed our situation.  We had a leak from the bathroom that showed up initially in another room so we didn't know where it was coming from.  After the walls were exposed we determined it was from the shower.  We needed a valve replacement.  Damen discused it with his supervisor and we felt he had our best interest at heart in looking for a workable / affordable solution.  He did a great job replacing it!

Next on the list was for the contractor to put the walls back up and retile.  This took forever as the contractor couldn't accommodate us for a month and then someone in our house  contracted COVID. During this time, Pride did an excellent job of following up with us and checking in on status.

Once all was squared away and we got the thumbs up from the contractor, Damen came back out to put in the trim kit.  This was my first experience with all of this so terminology got slightly confused and expectations were a bit off in terms of what shower parts would be installed.  We let Damen know that what was installed wasn't what we expected.

Next thing that happened was unusual and fantastic,  The general manager. Jenna, contacted us and worked through the confusion with us.  She wanted to make sure we were happy with what was installed.  She took the time to make sure what was expected was received without any additional charge other than the parts.  

We are over the moon that she worked with us to make sure we were happy.  Our renewed bathroom looks amazing!   And Damen kept a very positive upbeat attitude through all of it which made it a nice experience.

Thank you Pride!

Justin and Clayton helped fix our bathtub after another plumber thought we'd have to drill through cement to get to the pipe... Quick, friendly service. They even bleached the tub after. Thanks guys!

Our church food pantry needed help installing a hot water heater.  Damon not only readily took care of that, task,  he even helped us with pulling up a grubby carpet we were struggling to pull up and replace.  Good man!

Unfortunately, it appears I had a very similar experience to another review.  We had a kitchen sink drainage issue last week and called pride plumbing at the recommendation of our property management company.  The plumber that came out was nice enough but couldn't resolve the issue telling us it was a bigger job than what he could deal with at the time.

He told me and the tenant that he would send us a formal estimate.  I heard nothing back the next day and my tenant called the office directly who then told us that we would be hearing back from the plumber by the end of the day.  

That was three days ago. At this point, unfortunately I wasted 4 days and need to look for services elsewhere.

Dylan and Chuck came by within 2 days of me putting in a maintenance request to my property manager. The whole process was done in half an hour. They came in, easily assessed the issue and replaced the garbage disposal. All within 30 minutes. These guys are amazing and I highly recommend them to anyone looking to get their plumbing issues fixed.

Pride has a respectful and wonderful team and they do take pride in their work, no pun intended. I gladly look fordward to having them service my apartment unit if a plumbing issues ever arises. Thank you so much Dylan and Chuck!

Edit: I also want to add that one of the biggest indicators for me that shows that Dylan and Chuck cared about customer satisfaction is that they began putting my items from under the sink, back in place. I know some places may leave them out or not offer, not Pride. This honestly goes a long way and if I know of anyone who needs plumbing work done, I'll recommend Pride!

This Company was On time, gave a accurate bid and provided top notch service. I will definitely be using them for ALL my plumbing in the Future

My dishwasher was leaking so I called Pride Plumbing.  I've used them a number of times, and I've always been happy with their service.  They are also the chosen plumber for the building by our HOA.  
The dispatcher sent out Javier for an after hours call.  Javier called me while he was on the way, and asked about the problem.  When I explained that the dishwasher was leaking, he told me that they don't repair appliances.  He didn't want to come out to the house, and then have to charge me for the call.  He said, all you have to do is turn off the hot water under the sink.  I was having trouble finding the valve, so Javier used FaceTime to help me find it, and turn it off.  He never came the house, and didn't bill me for the call.

Now when was the last time you called a plumber and he stopped the leak over the phone, and then didn't charge you for the call?  
Yeah, right...Never!

Thanks Pride, and Javier, you guys rock!

Now I just have to find an appliance repair guy...

Fernando and Lyle were amazing to work with..We had a major backup at my mothers house...an emergency situation...
..they were patient, knowlegable and affordable  Cant say enough good things about this stellar business.  Customer service at its finest
Thankyou

I'm so thankful that my property management company contacted Pride Plumbing to help with our kitchen sink. They were able to fit me in on the same day, and Rich was great. e sorted out the problem immediately, cleaned up the area, and even helped me put some items back under the sink. I'll definitely be using Pride in the future.

Jason from Pride Plumbing is an outstanding and very knowledgeable worker all around. Works with efficiency in mind and practices safety first. Even though he worked all day and had to show to my place in the middle of the night, he showed up with a great attitude and very professional. I highly recommend this company because of him.

issue:  tub back up with black water up to the top.  

the pride plumbing  rep: c j  was polite, masked and feet covered.
he ask me what was the issue although he was told beforehand.
he allowed me to ask questions and responded.

he got his equipment and proceeded to get to work   later i heard him say..... it's all done.... i went up and checked and behold all of that black water was gone,,, the tub was clean and he wiped up any marks left.   he asked if there was anything else and i asked him a question about my  sink stopper..mine was broken  but explained why...  he even reattached one of the sink stopper
in the sink next  to the tub.

overall,  this representative of pride plumbing  namely  cj   did an outstanding job
..   thanks again...   jh of  chula vista

Yesterday we woke up to no hot water and called Pride Plumbing!  Our
hot water heater had a crack or leak and Robert showed up around 3pm
and he was able to get a new hot water heater (which was covered under
warranty) and replaced with new one. He finished up about 6:30pm and did
a great job with installation!  Thank you Robert and Pride Plumbing!

I had an awesome experience with Chuck Newton. He was awesome very professional. I called two other plumbers & they couldn't figure out what was causing our leak. Chuck only took two minutes and knew exactly where the issue was & how to fix it. Very happy with Pride. Would highly recommend them.

Alex came out from Pride, really cool dude. Very knowledgeable and straightforward. Did a great job. Will definitely be recommending to my friends

Thank you

I am so thrilled with the professionalism, courtesy and prompt response of Pride Plumbing!
I was without hot water and needed a new hot water heater. Rob came to my home, took off his shoes before entering the house, obviously knew what he was doing, and before he left, he said he would remove some dirt spots he had gotten on the door during the installation. i hadn't even noticed them!
I cannot recommend this company highly enough. In a world with so much corruption, it is very refreshing to encounter such fairness, expertise and consideration!!

This plumbing outfit appears to be new to El Cajon, but they definitely are here to stay. I received fast service, good repair recommendations (after they educated me on my options), and they seem to use very high quality parts without breaking the bank. Best part was they offered me a few things try on my own, and I like that :) I Definitely will do business with them again at some point. Keep up the good work, definitely a 5 star.

This is the second time I've needed a plumber in the past 3 months..  B/c of my last experience with Pride Plumbing, I used them again.  Once again, they were on time, able to diagnose the problem with my batrhoom drain and fix it within 30 minutes. I could not be happier.  I highly recommend Pride to anyone in San Diego who needs a plumber.  

Jeff K.

Extremely happy with their work. I've used Pride Plumbing many times. The last job was to help hook up my new washer and dryer, they helped address a few issues I had that I didn't realize were a problem because the valves and lines were hidden behind the 20+ year old washer dryer unit. Thanks for the quality of work and good customer service from the plumbers they used for the job. I'll definitely be going first to Pride Plumbing for any and all of my plumbing needs.

Pride Plumbing are my heroes. Big thank you to Jake, the plumber who assessed my issue and fixed it promptly. Jake was very helpful answering all my questions.  I can't tell you how much I appreciate the honest service.

This is the one company that our HOA/Prop Mgt uses that is really exceptional. These guys have been in my unit a LOT!! Back in 2013 or 14 there was major backflow into my tub/showers, toilets. These guys chiseled out buried cleanout drains, snaked and finally jackhammered my living room floor to get to collapsing sewer pipes. They never left crap all over and they were great about communicating schedules. I recently was forced to deal with a leak from the upstairs neighbor and decided to move my HW heater outside (their and the restoration teams strong recommendation). They cleaned up a messy drywall job from the restoration team and left it all in better shape than they found it. Sal even came back on Saturday to finish mudding and called in to have a small leak addressed at the same time. Shouts out to Sal, Rob, and Damon for being such stand-up guys, and for Derrick for coordinating and supporting them. Bonus points for loving my dogs!

A great company with plumbers you can trust. They completed many projects for me during the renovation of my home and were always fast and professional. They even figured out why I did not have any hot water after my original contractor had spent months and thousands of my dollars without ever correcting the problem. Pride plumbing diagnosed and fixed it in 10 minutes for a minimal fee. After three months of taking cold showers I was ecstatic!!!

I called them on a Sunday after a valve blew off our water heater and hot water was flooding our garage.  They were very responsive, shut off the water and gas (made sure we did it correctly) and then waited to make sure it was secure.  Returned first thing the next day with a valve and repaired the heater.  We were prepared to replace the existing heater but they wanted us to try this first.  JR, our repairman was knowledgeable and friendly.  I will call them for all of our plumbing needs.  Reasonable and professional.  Great company!

Pride plumbing is the best plumbing business I have ever hired. They are friendly and get things done! I HIGHLY recommend them!

These guys do great work at fair rates. I use them for rental properties. The owner Chuck is a honest guy. They are always on time and perform work in a timely manner then clean up after.

The plumber Robert E. from Pride just left after working on my slow draining bathtub.  He was very professional & thorough.  Since I am a renter, Robert warned me that I may be responsible for some cost of the work.  (I already knew this, but this was the first time a plumber had mentioned it before doing the work.)  Robert took pix before & after, explaining everything as he went along.  He even made sure I was satisfied with his clean up job!  I've had work done by Pride & always been satisfied, but Robert really impressed me as a professional.  Keep up the good work!

I've had numerous plumbers come to my residence and not fix the pre-existing issues I've had with my kitchen sink or do temp fixes that didn't last. Pride Plumbing, more specifically Rob, completely put my mind at ease fixed all the issues in a timely manner and their work is top notch to say the least! The technician that fixed all my issues was Rob as you probably guessed. He from the moment he walked in was extremely respectful, polite, professional and very knowledgeable. Side note: he took his shoes of at the door and and cleaned up everything and kept me informed of all the work he was going to do. Made this whole process easy and painless. If you are tired of multiple agencies arriving and doing mediocre work than I highly recommend you call Pride Plumbing and ask for Rob! You will not be disappointed.

I am so pleassed with the service Pride Plumming did at my home this past week. The crew was amazing, Jose Avila and his team not only took care of my problem but went that extra mile to make sure it was done right! From start to finish they worked on the issue as if it was their home they were working on! Very pleassed with their work!  I highly recommend Pride Plumming for any plumming needs! Just give them a call.

Pride Plumbing did an amazing job on our whole-house re-pipe!. Dylan came out to look at the job and get the data for a quote. We were impressed with his punctuality, knowledge, and politeness. When they began work a few days later, it was Dylan who was the lead on the job. The company also sent a supervisor who assessed the work to be done and gave some additional instruction. Once the work began, Dylan and Dom were on time and worked hard. This is not an exaggeration. Our house has a very small slope, so they (especially Dom) were forced to crawl or otherwise navigate very tight spaces. They had great team work. They did quality work and finished the job in less time than they had estimated necessary. The were careful with our privacy and our belongings, and went out of their way to clean up each day. The price was very reasonable and there were no add-on surprises, as they kept us in the loop the whole time. I would recommend Pride Plumbing without reservation, and I know that I will call them any time we have a plumbing issue in the future!

Wow-This place used to be awesome but not anymore. I have literally used Pride Plumbing for years and had decent to good experiences with them. Whenever I have had them do work its always been the hourly rate plus materials. Not anymore. I had them come out to install an under-sink water filter system (the same exact unit which they have installed for me on two other occasions at my old place) which has always taken only about 90 minutes-and yes I have the past invoices which I referenced to be sure. The plumber who was just sent out wanted to charge me FOUR hours of time (regardless of how long the job took). He indicated there was no way that it would take him that long but that was what he was advised to charge me. I will definitely not be doing business with this company again what a total ripoff.

Our plumber, Matt V., was skillful and personable, so we trusted him right away. Outstanding results! We will work with him again.

I can't say enough about these guys.  It started on a Sunday when we were having a water drainage issue in our newly purchased home.  I removed the toilet since I was replacing it to find roots growing up to the wax seal.  Being so concerned, I called Pride to see if someone could come out and take a look.  I spoke with Chuck, told him our problem and to my surprise, he gave me advice on how to remove them (which worked) and said we probably wouldn't need a plumber for that.  I briefly thought that solved the problem.

So later that night the plumbing in our master bath still wasn't draining so the next morning we called Pride again.  This time they send out a couple guys an hour later to see what was going on.  According to them we had one of the worst root problems they've ever seen, not exactly what you want to hear about a house you just bought.  Needless to say, 7 hours later, a lot of snaking, water jetting, and camera inspections, our lines were spotless and everything drains perfectly.

They cleaned up our bathroom and best of all, were incredibly affordable.  My wife and I would recommend them to just about anyone looking for a plumber!

Ricardo came over to my house a couple times to fix the spigots on the front and rear of my house including the backflow fix for the pool fill spigot.

All I really have to say is Ricardo was very professional, payment was easy since they take it over the phone and the pricing was not gouging. They don't have a problem with breaking down the cost for you.

Other companies I consulted with either didn't want to break it down or when they did they were either charging 500% over the cost of the part or charging $150/hr for their services. This was not the case with Pride Plumbing, they were fair and upfront with the cost of the parts and their services.

Update 10/02/19: I received a call from Chuck on 9/26 after he had read the below details of my experience. He was very understanding and genuinely apologetic and embarrassed for the situation. Based on our conversation, I was happy to move forward with one of the work estimates, and it was promptly scheduled by Rebecca/Jenna for today, 10/02. Cody returned with Dominiq (sorry if not spelled correctly) on time again, and they did an excellent job recessing two gas outlets and removing the line to a 30+ year old BBQ outlet. They worked quickly, organized, kept the areas clean, and overall I'm very pleased with the results. The quality of what Pride Plumbing does is apparent with the work they did for me and in the other reviews, and they are well redeemed from the original situation. I will be glad to call on them again for additional work, and now do recommend their service for others.

Original 09/22/19: My experience with Pride Plumbing's good impression by the employees was unfortunately overshadowed by poor management. I submitted a request for quote on Sept 2nd, and received a response from Jenna the office manage the following day. She arranged a visit on Friday 6th, and Cody promptly arrived just prior to the scheduled window. Cody was extremely friendly, knowledgeable and made additional sensible recommendations I was happy to have as additional quotes. The following Monday (9th) afternoon, I sent an email to Jenna asking for the approximate timeframe of the estimates. She again responded shortly after that Cody had sent the information that morning, and the quotes should be prepared and sent the next morning, apologizing for the delay.

The next day came and went, as did Wednesday, Thursday, and on Friday 13th I called about 11:30am to speak with Jenna. Rebecca answered, and after I asked to speak with Jenna regarding the pending quotes, she placed me on hold and returned shortly after to let me know they would be sent in a few moments. I asked regarding the delay, and she said it was in the hands of their Operations Manager Derrick. I asked to speak with Derrick and a few moments later was connected.

I expressed my disappointment of having not received the quote after a week, of which I had been informed I would see days earlier. Derrick explained all quotes needed to be reviewed by him (as though that was reason enough), and immediately became defensive with what he felt were justifiable reasons for the delay (they were not). Not happy Derrick seemed to be making excuses rather than take responsibility, I decided to read him his own comments I had just read on Yelp from a review a month earlier (7/29 by Dustin B.) with a similar incident, where Derrick had responded (8/2) to the review, that it had brought to light a few issues within our practices and procedures . . . We will be sure not to let these things slip through the cracks again! Derrick again attempted to explain that was a different situation, and that I would have received my quotes. I told Derrick that was easy to say after I had called to receive them, and I did not appreciate his defensive responses.  From a customer's perspective, I told him there was no difference with the issue at hand. I also told him I took the time to contact Pride Plumbing directly rather than express my frustration publicly first. He then backed off, apologized, and asked what he could do. I told him I was pleased with the service up to that point, and said I would review the quotes with hopes to do business. I then asked who the General Manager was, and Derrick said it was him. I told him I thought he was the Operations Manager (as was told and how he signed the Yelp response), but he said he was in charge. I asked who the owner was, and he said it was Chuck. I asked that he have Chuck contact me, and he said he would. Before ending the call, I emphasized Derrick not to make the mistake of failing to ask Chuck to call me.

Whether Derrick did or did not inform Chuck to contact me, or at least follow-up to see that he did, another week passed without any contact, other than a follow-up email from Rebecca on Thursday (19th) for the quotes. I think the quotes were reasonable, and based on reviews by those who have had work completed, most had positive experiences. But for the poor follow-through by management, I still would have been glad to do business with Pride Plumbing, had I been contacted as requested. Much like the prior review referenced above, it's unfortunate the good work by some ended in an easily avoidable poor experience.

Dylan came to our condo and got our tub fixed fast. When we needed a new part he quickly ran to the store and took care of it no problem. He was polite, fast and got the job done! Would highly recommend.

I want multiple businesses around the Inland empire for over 20 years. I have been through a lot of companies but a couple of years ago I found my forever plumber Mr. Bill Hernandez at Pride Plumbing. He always goes above and beyond to make sure the work gets done correctly the first time. They always keep a clean job site and take care of all my properties. These guys are a 10 out of 10 with their experience. I would recommend them to anybody especially if you are a business owner

The office manager reached out to me. He talked to the plumber to verify the work performed at my condo and adjusted my invoice accordingly. Thank you Derrick. I appreciate your help!

Terrible!!!!  Came to my house to unclog a kitchen sink,  the plumber ended up breaking my granite counter.  I called the company multiple times, they finally got back to me 13 days later.  Had a supervisor come out to access the damage.  He tells me no problem easy fix.  I was excited!  Called back 8 days later.  Sent out the owner and the original plumber.  Told me it would cost like 50$.  I said ok I'll take care of it.  I was being very nice and let them know I would pay.  I Called for a granite repair company.  They came out for an estimate.  It was near $1000 to repair.  I called back pride plumbing and never received a response.  I waited for quite sometime to post this.  I really didn't want to give a bad review.  But.::: oh my!!!
Terrible company.  Please for me at least, use a different company.  Trust me!!!!!

A funny smell in my yard led to the discovery that a sewage clean-out cap had popped out, leading to all kinds of fun stuff popping out it, especially when a toilet was flushed.

At least the incident didn't occur in the house.

Pride Plumbing took my plea for help at 2pm, and at 6pm had a plumber, Jeremy, onsite.  Jeremy quickly resolved the problem, snaking out a blockage about 30 feet away under the house.  He then thoroughly tested the system to make sure flow was OK.  

Jeremy also pulled up pictures on his phone that he'd taken from scoping similar systems in order to explain what happens inside 40+ year old cast-iron sewer piping.  I haven't ever had the opportunity to view a angioscopy video, but I'd imagine this is how an elderly patient's cholesterol-lined arteries would appear, and you're so happy I was able to provide an analogy without referencing a colonoscopy.

Jeremy explained that the clean-out cap acts as a relief valve, so that in the event of a blockage, toilet wax seals and bathtubs don't relieve system pressure.  Jeremy then voluntarily resolved a slow-flowing sink problem.

$187 was definitely a great value for a quick, after-hours fix, especially when the service was so professional and friendly.

I completely recommend this company!

.    I'm sure there are plenty of other reputable plumbing companies out there, but in my opinion, the folks at Pride Plumbing are as good as it gets.  Allow me to explain.  It all started when I met Rob, one of Pride Plumbing's premier technicians.  He was at a friend's new place of business fixing a drain problem they were having with their bathroom, which he corrected in short order.
.    I struck up a conversation concerning the toilets in our home, asking Rob's suggestions for replacements, upon which he highly recommended the American Standard Cadet 3 unit.  After buying two at Home Depot, I then looked up Pride Plumbing on Yelp.  I was pleased to see the great reviews they had... 4.5 out of a possible five... right up with the other quality plumbing companies.
.    Upon calling Pride, Lauren answered. I explained my needs and asked her for an appointment, requesting Rob to do the work of changing out our two toilets.  Lauren set me up for the morning of the following day.  
.    Rob has left now after doing a superb job.  His work was meticulous, even spotting a couple of problems from a previous install job which he quickly rectified.   Even with all that, he finished on time and also carted the old toilets away an no extra charge.  
.    In conclusion, would I recommend Pride Plumbing and Rob?  The answer is an obvious YES!

It saddens me that I will have to report pride plumbing to BBB.  I am also contacting them directly this morning to make understand what went so wrong.

First, I have used them in the past to fix a leaking shower drain that was dampening the ceiling of the unit below me.  The plumber was extremely helpful and professional.  The job took approximately four hours and was about $100 in parts and $350 in labor for a total of $450.  The price seemed a bit steep but I was satisfied with the service.

Last week, my shower began leading at the faucet through the shower valve and would not stop.  We called out Pride to take a look.  First, the plumber hit the faucet with his hand, breaking the plastic.  Next, the plumber stated that the entire shower valve would be need to be replaced and the cost would be $650.  They also warned me that there could be cutting around the shower, causing additional repairs that would not be included in the quoted price.

My mother-in-laws partner is a plumber, so I asked if he could take a second look.  First, he found that the moen shower valve has a plate that can be removed to inspect the valve.  He was able to use the cut-off valve - so the whole building's water did not need to be cut off.  Second, he found that the valve includes adjustment screws, that can re-tighten the valve seat.  He was able to do this, and stop the leading.  He also replaced the faucet head for me, that the Pride plumber had broken.  It took him 30 minutes, and $10 to fix.

I am concerned that Pride is completely incompetent at best, or fraudulent at worst.  My new plumber will also contact Pride directly to explain the situation and provide advice that untrustworthy service will not bring repeat customers.  You can understand he is upset because Pride's actions damage the whole profession.

I am going to check this posting to see if it has been removed by Yelp.  If it has been removed, I will not recommend Yelp any longer as it has lost its integrity.

Having plumbing problems gives me the same feeling as noticing the check engine light on your dashboard; my first thoughts are  How much is this going to cost?

Good news is that I called Pride and they came out the same day. Cost was $95.00 and hour but got the Yelp discount at $85.00/hr. We had a tough kitchen drain clog, but our plummer, Jose Ruiz, he was a star!! He tried a few different approaches on the pipe and ended up fixing the problem in an hour's time! He also offered to check our water heater and discussed the water pressure with us.

Overall we are very happy with the service and, professionalism of Jose and cost of getting the job done. Will definitely call on Pride again.

Welp. It's uncommon for me to have loyalty to a single vendor... especially when there's sooo many options out there. But honestly, when I took the leap to move my small business into a retail location, and had a literal plumbing NIGHTMARE... Pride was the first name that came to mind. All hell broke loose in the utility closet, which was accompanied by a clogged... everything... So in my panicked overwhelmed state, I yelled to my husband to call them.

Chuck knew how important it was for a new small business owner to keep things operational with minimal downtime.. and immediately sent Matt out to my Point Loma Bakery. Matt, was super informative and was straight up with me. After diagnosing the utility faucet leak, he addressed the insane backup. He adamantly told me what I was responsible for as a tenant and made sure I was well informed. He let me know he'd help me out in any way and... honestly... being riddled with anxiety, his demeanor and empathy really put me at ease.

The next day (!!!!) he showed up with the replacement faucet.. he coincidentally showed up when the property management's plumbing company showed up. He took the reigns on relaying what he diagnosed and made sure the PM's plumber wasn't taking advantage of the situation or sinking my wallet, so to speak. Matt really stood up for me and... straight up... Ive never encountered a vendor/tradesman who made me truly appreciate their expertise and presence. Overall, his professional support was beyond anything I could pay for. The experience was well worth the price and I think I got above and beyond for what was initially asked for.

Going forward, Pride will forever have my business. This whole situation, one of the most frustrating moments in the last few years, was really alleviated by their quality team and quality of work.

I had been looking around for a plumbing company to check the water temperature coming from the sink. I am a paraplegic and had previously received a serious 3rd degree burn.  Two other companies quoted me prices between $250 and $150.  Roto Rooter of El Cajon was the highest.  Neither company ever showed up. I found Pride Plumbing and spoke with Chuck, we scheduled an appointment for the following Monday and he gave me a price of $75.00.  When he showed up, not only was he on time,  he check the temps, he checked the facility water heater and was really helpful.  During his inspection he noted that the water temp was about 126 (way too hot) and adjusted it so I wouldn't get burned again and provided additional helpful information. But to top it off, when time for me to pay, he told me that my bill amount, was a :) A smile.  It cost him to come here and it cost his time.  Not only was I thankful for his help, but grateful to see that in this crazy world, there are still some people willing to show kindness and selflessness.  Any plumbing issues that I ever have again, I will look to Chuck and Pride Plumbing first.  His efforts say a lot about the company!!  Thanks

Pride plumbing is a great family owned business. My water heater went out and they came right to the rescue immediately installing a new one at very fair price! I would recommend this company to everyone...thank you CJ, Connor and Chuck!!!!