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Plumbing Tree

Plumbing Tree

Plumbing Service
2640 Financial Ct, Ste E, San Diego, CA 92117

Description


A fulll Service and Repair company dedicated to serving San Diego County. Our goal is to provide all of our customers with Peace of mind. We take a consultative approach with no high pressure sales and educate our customers in multiple options to resolve their plumbing needs. We have the BEST warranties in San Diego County and guarantee NO ONE can beat our Warranties.

HISTORY


Established in 2013.
Take a look at our website to see how we got started! www.PlumbingTreeSD.com

ABOUT BUSINESS OWNER


Freddy was born and raised in Southern San Diego. Graduated from Montgomery High School then moved to the San Francisco Bay Area to study business. He started working for a big name Rooter company in 2008  right away developing a strong passion for Plumbing and knew that was the type of business he wanted to grow. After working for a few different Plumbing companies he had his opportunity and moved back to San Diego to start Plumbing Tree.

SERVICES


Reviews


Mike P.
Mike P.
2/22/2023
I have a 12 yr old tankless water heater that started leaking so I called Plumbing Tree and they were able to send someone out pretty fast.  Angel showed up and figured out that the heat exchanger was leaking.  Luckily, the exchanger was still under warranty for replacement, so the part was ordered and showed up in a couple of days.  Angel installed the new part but error codes kept coming up and it turned out another part was bad as well, so it was ordered along with new gaskets and filters.

Angel spent a lot of time diagnosing and fixing all the issues at a reasonable cost, especially when compared to a new tankless heater.

I found Plumbing Tree and Angel to be very professional, polite, conscientious, thorough and I would not hesitate to recommend them for any plumbing issues you may have.

Matt P.
Matt P.
2/23/2023
We had flooring people re-doing our bathroom and they requested a plumber to uninstall/reinstall the toilet so I called Plumbing Tree - I had used Plumbing Tree in the past when they previously had per hour pricing and knew them to be of good value.

The positives - they were available the day I needed them and the tech was friendly and knowledgeable, but the entirety of the experience really upset me.

The job was to pull the toilet - long enough to install the floor and then - re-install the toilet. While we were waiting, maybe change out a few outdoor hose bibs.

To start, the technician came back with a proposal to change out our water regulator plus other upgrades (like a new toilet) that cost over $2,000. He might have been right that those could have been updated, but that wasn't what he was brought here to do and it had the same feeling as an oil change shop wanting to charge $200 to change a $20 air filter.

The quoted price for the toilet uninstall/reinstall was over $400 and each hose bib was about $200! I wasn't thrilled, but I had other contractors waiting and Plumbing Tree already had a $80 charge to just come out. So we nixed the outdoor bibs and I gave the go-ahead for the toilet.

On uninstalling the toilet, we found that the toilet flange was too low and the previous owners fixed the problem by stacking a couple was rings on top of each other. Obviously this was not going to work - but to fix the toilet flange alone was over $800. I needed the flooring complete to move back into my house so I approved it.

Long story short, I'm in $1,247 on this toilet project that took maybe 2.5 hours to complete. So we're talking maybe $500/hr. In fairness to Plumbing Tree, they alerted me that their pricing structure had changed to a per job/item, but wow - I still can't comprehend how this project should have had this price tag.

Michael M.
Michael M.
05/09/2023 12:00:00 SA
Very expensive (the most of any quote I got) but quality is probably good, only time will tell. Would have been maybe four stars except that the tech sold me on a preferred customer program for $10/mo. Turns out there is not a lot of value in it since I still have to pay for visits and there are no free services with it, so I called to cancel it. The person who called back was very aggressive and says there is an early cancellation fee and threatened collection action if I cancelled early. What is this a gym membership? Pretty sus, greedy behavior on the company's part.

Harvee Z.
Harvee Z.
4/27/2023
Fast, organized, professional service. They also seem to be very tech savvy and accessible.

Bob F.
Bob F.
5/17/2023
Alan was excellent in his knowledge of plumbing and his patience in making sure I understood everything he was explaining to me..

Rachel B.
Rachel B.
04/06/2023 12:00:00 SA
These guys are reliable, trustworthy, and do a good job. We've been using them for years, for jobs big (burst pipe in front yard) and small (leaky pipe).

Chris N.
Chris N.
3/16/2023
Excellent service, our plumber presented three different options to move forward with. Although the plumber missed the service windows dispatch was super informative, and kept us up to date. Would recommend.

Panda K.
Panda K.
2/22/2022
These are great humans doing great
They redid my entire studio
everything still works.
I have been with the Plumbing Tree since 2014ish.

I have used Hey services on plenty of jobs but when they did a complete reworking of my entire Plumbing system system you can really see how great they are.

I would not hesitate if you want the job done right.

D Y.
D Y.
2/23/2023
Plumbing Tree has been my go to plumbing company for several years. Once again, I needed a repair. This time it was a clogged kitchen sink drain. I took it apart myself and thought I had it fixed as it was then draining perfectly. However, that night after dinner, it was apparent that I had failed. I called Miguel and he scheduled a tech to come out the next day. Fernando arrived and was friendly, fast and efficient. He had a bit of trouble getting the clogged drain cleared (which made me feel better about my failed attempt) but was successful quickly enough. He also rebuilt (with my approval) the under sink drain pipes to correct a minor problem and to make it easier to service in the future. As always, Plumbing Tree came through for me with flying colors.

Michael G.
Michael G.
2/23/2023
We have been a customer of Plumbing Tree for a few years now.  All of the folks have very polite, hard working, and provide quality plumbing work.

D K.
D K.
10/07/2022 12:00:00 SA
If you want professional work done right, call Plumbing Tree. Gilbert came out and was very professional. He was able to inspect everything wrong with the plumbing on the unit I was working on, and price it out so you can choose what work you want done. Now they aren't the cheapest, but I believe they are the best service overall in my opinion. If want the best, you pay for it. And you definitely get good honest work with Plumbing Tree. I will call them for all my plumbing needs. Thanks Plumbing Tree!

Jim S.
Jim S.
4/24/2023
I had a technician come to our condo downtown and completely tried to sell me on additional services for a slow drain snake. Once I told the technician I was only interested in a simple snake job he quoted me $479 + $134 for some additional service fee. I told him their company was taking advantage of people with predatory pricing levels. I reluctantly paid the $79 service fee and told them I wouldn't do business with them or recommend this company. I felt like I was dealing with a used car salesman. Bad business practices by this company

Don W.
Don W.
2/16/2023
I don't know who's giving them all the five star reviews.  I just had them come out to snake a shower drain.  They informed me that there would be a $79 service fee to show up, which would be absorbed in the actual service.  No problem.  They the quoted me $449 to snake the drain, a fifteen minute job.  I threw the guy out, and they still had the balls to charge me the $79.  Never, ever do business with these people.

BTW, we had the same company do the same job ten years ago, and they charged about $100.  You can't tell me prices have gone up by a factor of 4-1/2.

Additional, after reading their diatribe justifying insanity.  Went to Home Depot, bought a plastic snake for $2.99, and pulled the hair out in about five minutes.  Wish I hadn't been lazy and had started there.  Highly recommend anyone else do the same.  Whatever you do, don't call these guys.

Alayne S.
Alayne S.
1/18/2022
Tony came on time and clearly explained the work that needed to be done. After the explanations, we agreed on what work to complete and he did it directly, cleaned up after himself and then coordinated the additional parts to be ordered.

I reached out to this plumber because they had done such a good job back in March 2021. There have been no issues with that sink since the repair. Working with Miguel in the office both times was clear and easy.

Brian K.
Brian K.
8/19/2022
We had Plumbing Tree take care of our busted water heater back in October, '21. We got a few different quotes and, even though they charged a service fee to come out and give the quote, theirs was the best. The gents who did the work were top notch in professionalism.

Fast forward to this week, I've been having trouble with our sewer drain. It kept getting clogged. I gave Plumbing Tree a call and the sent out Mickey right away, who was also the guy who helped us out with the water heater. He took a look at the problem, snaked the drain and got it working again. He took a video recording of all my sewer lines and it turns out the root cause of the issue was a busted pipe. I'm sure I'll stick with Mickey and Plumbing Tree to handle fixing that, too. I'm very happy with this company.

Sandra T.
Sandra T.
1/19/2023
Very prompt and professional. Stands by their work
Answer all questions and provides thorough explanations

Shea D.
Shea D.
2/17/2023
I called this company to replace a warm water gadget in a bathtub when cold water was still working, they came up with almost $7000 estimate for many made up issues, they asked for $1500 to change the warm water gadget.  It is insane, money does not grow on a tree for me. I would ever never call them even if they are the only plumbing service in San Diego.

Mark Y.
Mark Y.
01/11/2023 12:00:00 SA
Plumbing Tree has helped me with all of my plumbing needs for years.
One time Freddy diagnosed a problem that nobody else could figure out. He came up with an elegant solution to noisy pipes that were driving me crazy.

They give you an exact quote, not an estimate, before the job is done. Their communication on appointment day is excellent and the work is always done right by courteous professionals. Highly recommended.

Alayna M.
Alayna M.
3/22/2023
Great service. Fast and reliable. Worth the money to have things done right and under warranty.

Brent M.
Brent M.
12/09/2022 12:00:00 SA
Our garbage disposal broke off the drain in our kitchen. Plumbing Tree came over and immediately wanted to do a whole house assessment. They quoted almost $700 to replace the garbage disposal!!!! I went over to A plumbing supply store but Home Depot would've been fine and bought an insinkerator which is a very big brand and apparently very good for $140. Took me 10 minutes to install. The guy said it would take him an hour and a half. Then he went on to quote $450 to replace two little water valves underneath the sink from an old style to a new valve style that you can buy for $10 at Home Depot. You just screw them on. He also wanted to sell us a new water heater. We paid him his $79 charge for coming come out and sent him on his way.

Jeremy G.
Jeremy G.
12/06/2022 12:00:00 SA
Spoke to Freddy regarding a clogged shower drain and Tony was able to show up the same day to work on my drain. Did a complimentary whole house plumbing inspection and was able to fix my plumbing issue. Prices were fair and Tony was great at his job.

Herbert W.
Herbert W.
2/28/2023
I hired Plumbing Tree to perform an estimate for connecting a sewer line and running water for a proposed ADU site.  Alan came out and was incredibly thorough.  Even though the estimate ultimately proved too costly for my project (not just their estimate; all the estimates for what I wanted to do were too much), I was quite pleased with the company and would suggest you include them when searching for something similar.

Alan S.
Alan S.
2/14/2023
I first used Plumbing Tree when I had a big problem with a root intrusion and my waste water connection with the city.  They nailed it.  I also had them replace my gas water heater and doing plumbing repairs in my 100 year old home.   Top notch service wand people.   And the best thing is that you can trust them, 100%.   If I could give them 6 stars I would.

Scott T.
Scott T.
03/06/2023 12:00:00 SA
Very pleased with this business. Every person, from the one who took the original call, to the person who performed the repair, were very professional and courteous. Our job took several trips, but they were there every time when they said they would be and did an excellent job.

Deborah M.
Deborah M.
2/14/2023
Plumbing Tree are great to work with. Micky was very professional and worked quickly.

william n.
william n.
11/04/2022 12:00:00 SA
remarkable service from Mickey, Freddy, and his crew... saved us from an awful ghost smell under our sink that ha plagued us for weeks ... all done quick, clean, and for a fair price.

Javier D.
Javier D.
9/22/2022
Mickey Romero from Plumbing Tree came on time was very professional and helped me through a tough time. He was able to locate the leak and fix the pipe that burst in no time. I highly recommend them they were able to come by same day other company's I called wanted me to wait days or even weeks. But thanks to Mickey and plumbing tree I was able to get back up in no time. Great price great value.

Mike M.
Mike M.
1/14/2022
The team at Plumbing Tree was professional from the start.  We needed to replace an old water heater and we had lots of questions. The team was very easy to work with over the phone.

Upon arrival (he was on time) the technician Alan was thorough with explaining the options with us along with a few basic recommendations.  He was able to provide me 4 quotes for various options within minutes.  He also provided information on payment options (interest free option) should we need it.  

I had a few extra questions for the management team so we were able to reach a manager immediately on the phone to address a few particular details for our job.  They couldn't have been more professional.  

Alan (the technician) was able to install our water heater, ran all of the diagnostics, and made sure we were up to code.  

We highly recommend Plumbing Tree to handle your next job!

Vashon S.
Vashon S.
02/01/2023 12:00:00 SA
John and the Plumbing Tree team were efficiently helpful. I really appreciate how they interacted and thoroughly explained my different options. I'd highly recommend their services to anybody in need of plumbing assistance.

Mariah D.
Mariah D.
01/08/2022 12:00:00 SA
This company is amazing! From the beginning and until the end! My plumber was Gilbert and I definitely would recommend him to all my family and friends! Super amazing guy. With a positive attitude and very knowledgeable! This company is great at communicating and fixing any plumbing situation.

Come to find out we had old cast iron in our home and was causing everything to backup and Gilbert digged and digged and replace all our leftover cast iron and even fix our kitchen sink water pressure! It took 3 days but he was swift and super great at putting everything back.

The only reason I gave 4 stars was because when I called the guy on the phone said it would be $75 fee to get our drained unclogged but come to find out it was $480 to snake plus the $75 fee. They waived the fee for the inconvenience but yikes. We were very surprise and my husband was super upset at me for not knowing. But I'm glad this company snaked it properly and my Airbnb guest were able to use the bathrooms again!

Other than that! I would always recommend this company! They are very professional & reliable! Thanks Gilbert you are the best!!!

jessica j.
jessica j.
12/01/2022 12:00:00 SA
Always great service from the Plumbing Tree team.  Super responsive and very communicative.  Our family has been using them for years!

Andy Y.
Andy Y.
5/14/2022
What was not explained was  would say overall service was great. Mickey was very informative and respectful. He was able to walk through the house to look at other plumbing issues and give diagnostics of what needs to be fixed.  The job was worked on was a Moen cartridge being stuck and was not able to be removed.

So the 3 star review was not on the work being done. If there was a break out of different items, service would of been a 5 star.

The 2 stars that was taken off was due to pricing. $150 for diagnostics to come out to look at it was ok with me. And if we decided to do the work, $150 was going towards that repair. And if not, then $150 was going to be paid for the them coming out.

What was not explained was 1) that charges was done on a set price. Each tiered of what was worked on was a set price. And 2) Freddy did not explain that Saturdays there was a 1.5 time charge. (Which if you did check the website first, it was on there) But it was a call. 3) The time that was said kept on pushing back. Was suppose to arrive between 4pm and 5pm, which was then around 6:10pm. (Updates from Freddie was helpful, but was without water for those many hours).

So biggest thing for this project was really the cost.

Again. Service was great. Price was on the pricier side.

*I get it, everyone is being affected by inflation. Which on the consumer end it also sucks. Which I also feel for the vendor end.

Renee V.
Renee V.
01/11/2023 12:00:00 SA
Gilbert was very friendly and did quality work. We will use plumbing tree again in the future.

Morgan B.
Morgan B.
12/16/2021
Plumbing Tree was super professional and was able to schedule routine work for the very next day. Courtesy call 20 minutes before the plumber arrived was spot on.

Angel was the plumber out to help us, and he worked harder and better than any professional help we've gotten so far. Problem solving, patience, a great attitude, he worked tirelessly to solve all the problems with our leaking, overly complicated, poorly constructed Amazon-purchased Reverse Osmosis under-sink filter. Despite it leaking (due to its own design) repeatedly for 3 hours, Angel stuck with the project, and with his plumbing knowledge and the wealth of equipment available in the Plumbing Tree work vehicle, solved all problems thrown his way.

I can't speak highly enough of Angel's persistence and patience. He handled himself incredibly well, and despite not taking a break (or eating!) for 7+ hours, was always kind and cordial the whole day long.

I will not be going anywhere else for my plumbing needs. In my incredibly frustrating experience with lackluster contractors, Angel at Plumbing Tree towers above the rest.

Omar A.
Omar A.
11/14/2022
Hands-down, the best plumbers we have worked with. They are truly your plumbers for life. Worth every penny.

John M.
John M.
12/28/2021
Plumbing Tree gets a 5 star rating only because I cannot give them a 10 star rating. Miguel set up the appointment and called a few times because his plumber was able to get to me sooner then the appointed time. That was really appreciated since I was driving 2 hours to get to the location.
Gilbert was Fantastic!!
He was very thorough and clean. He explained what he was going to do and why. He was also very articulate with his answers and clean with his workmanship. Gilbert rebuilt the entire kitchensink plumbing and cleaned out the pipes in under 2 hours! He gave us tips on how to keep our drains cleaned and even recommended a few electricians for some other projects we have.
We have nothing but respect for Plumbing Tree.
Thank you
John M.

Thomas D.
Thomas D.
12/27/2021
Closed escrow on a property a couple of days prior.  Had not even made contact with all tenants, before first plumbing issue.  12/23 got a call about no hot water.  Plumbing tree was able to come out, but couldn't access the downstairs backyard, where hot water heaters were located, so they could not fix the problem.  Once I got in touch with downstairs tenant,  they came back out and promptly fixed the issue.

Easy to work with
Thanks!

Eric D.
Eric D.
4/30/2021
Excellent experience with Plumbing Tree. From the first they contributed meaningfully to project planning. They followed up with a competitive and fair proposal, arrived on time, and stayed focused and diligent through completion.

Our scope of work was in a condo and included a tankless heater, new tub and shower, unit shut-off, relocation of laundry valves and gas connections.

Lila S.
Lila S.
03/02/2022 12:00:00 SA
Very communicative and informative, was very patient with my family and I, will definitely contact Plumbing Tree if needed in the future. Everyone at Plumbing Tree is truly a professional and so kind.

Stephen B.
Stephen B.
8/20/2021
Work has been completed, all is code compliant and the city signed off on the permit this morning. From start to finish Plumbing Tree exceeded our expectations. They were very communicative, managed our expectations and looked for ways to accomplish what we needed in the most efficient and cost effective manner. Gilbert started and finished the project. He was outstanding as was everyone that we worked with from their company. Freddy was also very helpful during the initial consultation stage through the quoting process. We will definitely check with Plumbing Tree first moving forward prior to having any additional plumbing work completed on our home.

Bryan S.
Bryan S.
11/30/2022
Mickey did a great job with fixing our issue. PT was responsive, professional, and made sure we understood each step in the process.

Cristina R.
Cristina R.
6/18/2021
PEOPLE OF YELP, LOOK NO FURTHER! Plumbing Tree is super affordable, they have always been on time, clean, courteous and professional!! And sooo freaking HONEST!!  I have referred the heck out of these guys and ALL my friends love them!! We get excited when we see their trucks on the freeway because these guys are so cool!! We honk l, give them a THUMBS UP and they wave back!!   I swear you'll want to invite these guys to your next carne Asada or BBQ.
WE ARE IMPRESSED!!

Elsa P.
Elsa P.
11/05/2022 12:00:00 SA
Found in leak underneath my kitchen sink. I called Friday late afternoon and was able to get a tech to come over on Saturday in the morning. Mickey immediately found the leak and in less than 2 hours my sink was fixed. Very professional and experienced technician. I highly recommend plumbing tree .

Stefanie S.
Stefanie S.
12/20/2021
Be prepared to be charged an estimate fee when they come out to give you a ridiculous cost to fix your plumbing needs. I declined their service only for the amount they wanted to charge me. The salesman apologized endlessly and said it was this cost because of their new system and he couldn't offer anything lower. Then he called me an hour or so later to offer me financing terms!! What a joke, I refused this company because of their absurd cost NOT because I didn't have the money. I ended up with another company who charged half of their estimate, gave me a free estimate and did a fantastic job.

Lisa B.
Lisa B.
01/04/2022 12:00:00 SA
This is the second time we have used Plumbing Tree for our plumbing needs. Angel was fantastic. He gave us options on how to fix our issue and gave us superior customer service. He was very knowledgeable and was able to fix our issue quickly. Nelle who scheduled our appointment was so nice and was able to get us an appointment quickly.

Debra R.
Debra R.
10/01/2022 12:00:00 SA
Plumbing Tree is an excellent.  All the employees are so polite and courteous.  They came out to my house on a Saturday to repair a faucet that had broke.  In and out within an hour.  They were so respectful of our home.  Put a plumbing blanket on the kitchen floor and into the cabinet and wore booties over his shoes.  They have just gotten a customer for life.

Devon G.
Devon G.
01/07/2022 12:00:00 SA
After hiring Mickey twice, I have no doubts in his capabilities and am always pleased to work with Plumbing Tree. Fair pricing, solid work, and a fast response time, are all you need when it comes to finding a plumber.

Joanna D.
Joanna D.
9/13/2021
Best plumbing company in SD!! Alex and Mickey came this morning to do some work, both very professional, efficient, approachable, and what I loved most of all is everything was explained to me in detail.  

Highly recommend this company, they will definitely be my go to when I need plumbing service.

Nachum R.
Nachum R.
06/06/2022 12:00:00 SA
I can't speak highly enough about this fantastic operation. It is clear to me that the professionalism displayed by their staff and technicians is intentional, a sign of good leadership at the top and it works it's way down. After calling around on a Saturday (on behalf of a client) for an emergency leak situation, I landed on plumbing tree (it's hard to miss tons of great reviews they have). The owner Freddy answered the phone and got my client scheduled. Easy to communicate with, he gave me the rundown on how they operate and what I could expect. I met the technician on site, a clean and organized guy with great manners and people skills. Vehicle and equipment clean and organized. Im in construction, and I know that first impressions matter. Tech got to work, diagnosed issue quickly, and made the necessary repairs. My client was thrilled and so was I. They met and exceeded my expectations. I have since referred other clients, its comforting to know they are in good hands. Great job guys. Thank you

Jordana L.
Jordana L.
2/17/2022
The technician Mickey was polite, respectful & knowledgeable. He diagnosed & replaced parts on my toilet, as well as inspected other pipes/water systems in the house. Would definitely call them again.

Biggs P.
Biggs P.
12/21/2021
We hired Plumbing tree once again and this time to fix our water leak in our Kitchen. Tony came within 1 hour to diagnose and service the problem. He is very professional and polite. He explained what needed to be done and was very honest. Reasonable prices and no-nonsense. Highly recommend them for all your plumbing needs.

Ted C.
Ted C.
02/02/2022 12:00:00 SA
Alex and Mickey came by on time and provided very professional feedback and estimates for plumbing work I had requested.  

Plumbing Tree's clear up-front pricing tiers were well-documented and communicated.

I look forward to working with them.

E C.
E C.
8/23/2022
I contacted the company for a quote on a bathtub installation.  Of course, like most others they wanted to come and do an onsite quote and refused to provide any kind of pricing information over the phone. Very annoying because it's a simple straightforward project, but OK. Then they proceed to tell me they have to actually charge a fee to give a quote. So they make money off of just going around quoting people? No, they're not the only business doing this, but this is a ridiculous way to do business.  Very frustrating.

Amelia A.
Amelia A.
6/13/2022
Antonyo  N. Was very professional, efficient and pleasant. Will call on him again for future projects.

Ron S.
Ron S.
1/19/2022
Very expensive. Do not recommend. For the price they quoted  to flush out a tankless waterheater I can buy a new one.  I was quoted a 75.00 fee just to come to my house 3 miles away. For them to tell me how much it would cost. They could have told me over the phone and saved me a 75.00 fee. Bad business.

Sarah W.
Sarah W.
5/28/2021
I have used Plumbing Tree a number of times now.  They always provide excellent work and service.  Mickey was here today installing a new toilet.  He was so neat and clean as well as friendly.  He did the job in a reasonable amount of time and quickly for the size of the job.  
I like this company so much I have recommended them to our condo complex as one of our preferred plumbers.  I think you will be happily pleased with their expertise and service.

Sara F.
Sara F.
1/27/2021
I am so lucky I found this company!  Completely professional, friendly,  efficient scheduling and consultation process all via email, pictures, and phone! We needed a gas line for outside barbecue and master
bedroom fireplace and Gilbert came to do the work.  He was great! The price was also great based on other company estimates.  Absolutely will hire again!

Will H.
Will H.
9/22/2021
I needed a quality plumber at a competitive price and i searched yelp and i found these guys. A+. Great service and quality work. Had a bathroom sink that was clogged and needed my shower tub re-caulked and Plumbing Tree did a great job. Spoke to Miguel on the phone and he was upfront on cost and was able to send out a plumber in a timely fashion. Plumber was on time and professional and finished job in a little under 2 hours. Caleed Miguel a week later to see if he could have a plumber re-check the work only because i noticed a very small hairline crease in the caulking. Turned out to be nothing but Miguel sent out a plumber (Mickey) at NO cost to me. Mickey showed up on time and examined the issue and assured me the hairline crease  was normal and nothing to be concerned about. Thanks to Plumbing Tree and specifically Miguel and Mickey. I will be calling you guys for my future plumbing needs.
Will

Marvin B.
Marvin B.
09/10/2021 12:00:00 SA
Yo...they were just awesome in every way. They were very busy today so got here a little late but stayed late to finish my job. The only company that made time for me today so I'd have water in my house today, same day I called them. Both Alex and Fernando were working hard to get my job done timely. Excellent small company attitude which I prefer.   T H A N K S  ! !

Jose V.
Jose V.
3/24/2021
Angel did a great job. Clean and nice.
Everything was done quickly and efficiently. I am very satisfied

Scott G.
Scott G.
12/16/2021
BLUF: They will trap you with a estimate fee that is designed to convince you to accept a ridiculous price and then they will try to up sell you on a billion little extras.

So now for the longer review: So I had a bathroom sink that wasn't draining. Probably a bunch of hair, soap scum and whatnot. Not a complicated job but one I couldn't do as I lacked a professional snake. I knew exactly the problem so I just needed someone with the tools to get at it. I hoped I could get an estimate on the phone but was disappointed that they wouldn't do it. They said that they would come out that day to take a look but they would have an estimate fee of $75 to diagnose the problem. But because they are a nice plumbing company they would waive the estimate/diagnosis fee if I used them for the repair. Obviously they couldn't (or wouldn't) give me any idea what that cost would be I'd just have to decide once they were there and then choose. So here is the trap, they know most people won't want to pay $75 for nothing and so they can give you a crazy price once they are there and you will probably pay it rather than lose the money in the hopes of getting a better deal elsewhere. I managed to talk them down to $35 for the fee by agreeing to hear a subscription service that they are offering later (yeah a subscription service for your plumbing... In case you bought a house with pipes made out of play-dough or simply can't find anything on Netflix to watch). Anyway I agree to the reduced estimate fee and they come out.

First before they even look at the drain they try to up sell me on a bunch of things I never asked about. They check my water pressure (and shockingly tell me it's too high but they can fix that) then they tell me about this enzyme thing that they are selling, before they finally look at what I brought them there for. Not surprisingly they tell me it will be $500 to snake the pipe or I can pay the walk away (sorry estimate/diagnosis) fee. This is crazy for a straightforward snaking job and I tell them to pound sand (then write them a check for $35 which really took away from the catharsis of telling them to get lost).

But hey I might still have a clogged drain but soon I'll hear about that subscription service so I can pay them forever...

David S.
David S.
07/02/2020 12:00:00 SA
I was very happy with Plumbing Tree until I saw the finished product.  We needed to replace the water heater in our guesthouse.  Plumbing Tree was very responsive and provided a competitive quote.  They showed up when they said they would to provide the quote and the replacement.  Since the replacement involved removing a stacked washer and dryer from an outdoor closet (the water heater was mounted behind the washer/dryer) I was told everything would be put back as it was prior to the installation and they would sweep out accumulated debris behind the washer/dryer prior to putting it back.

Since I had to leave town prior to the installation being complete I was disappointed to find upon my return that the washer/dryer had not been put back into the closet completely and the debris behind it was still there.

I would have rated Plumbing Tree five stars had it not been for this deficiency.

Donald G.
Donald G.
02/05/2022 12:00:00 SA
Best plumbing company I have ever had. I had a few things worked on at my house and plumbing tree is the best. Phenomenal service!

Joe Q.
Joe Q.
5/14/2020
Wow! Getting an appointment scheduled with Miguel was so easy. He knew all the questions to ask and he even looked at the picture I sent him concerning my problem. Because I am not a plumber I hired them. The feel I had after getting off the phone with Miguel was the feeling of confidence knowing I will be taken care of.
On the day of service, Luis came. He was clean, professional and had all of his Covid-19 PPE available. He assessed my problem which happened to be a leak in the copper pipe attached to my water heater.
Within an hour,  it was taken care of. I honestly thought the price was very fair. They are definitely not the cheapest but they are worth every penny.
I've hired CHEAP contractors before and I end up paying for their CHEAP service.

Eddie N Christine D.
Eddie N Christine D.
5/22/2020
HIGHLY RECOMMEND - We are in the process of selling our house and needed some multiple issues resolved/fixed ASAP. We reached out and called Freddy, sent him the buyers wish list of fixes/repairs and also our inspection report. He reviewed it, provided details of what he recommends happens, and scheduled a date for them to come out.

As a homeowner trying to sell your property, not only did I have tons of questions, but my biggest fear is the honesty aspect of any service coming out (plumber, electrician, termite, etc...). With Freddy he is honest, patient and answered my questions thoroughly. And as a brother in Christ I had full faith he was taking care of us with the cost and service.

The day of Gilbert, Freddy's Lead Plumber, came out and serviced us. Gilbert had a lot of work ahead of him. He replaced our water heater, installed a sediment trap, replaced the temperature relieve vale, serviced our furnace gas line and replaced the drip leg, evaluated our sump pump and checked our pressure regulator to ensure we met code.

Freddy and Gilbert are both very professional, high attention to detail, honest and FAST. I highly recommend them. I plan on calling them to assist with walk throughs when we look at our next property. Thank you guys for all your help.

Alexis S.
Alexis S.
1/26/2022
I've been using Plumbing Tree for a while now with my business and home. These guys are great! Very courteous, responsive and professional. Gilbert has been looking after me and he's a great, honest and very helpful. I definitely recommend them, five stars all day.

Mark Y.
Mark Y.
10/01/2020 12:00:00 SA
Excellent communication from Miguel. Scheduling, updates, progress, just excellent.
Angel diagnosed our water hammer problem, gave the estimate, then performed all of the work on the second visit and I could not be happier. Extensive technical skills, friendly, polite, professional. I will not use any other plumbing company from now on.

Russ L.
Russ L.
9/29/2020
Extremely happy with Angel and the work he did. It was a clogged line but difficult to access and clear, but Angel was extremely patient and got it cleared. He even had to crawl underneath the house.

He was clean, friendly and thorough. I've used Plumbing Tree in the past and will use them again.

Gina C.
Gina C.
5/13/2021
Exceptional customer service!
During renovations we took two toilets out, but couldn't seem to get them back on. I called two places before Plumbing tree. The first never got back to me, even after I called them a second time. The second place called back relatively quick but gave me a quote over the phone that seemed excessive.
By the time I called Plumbing tree I was already slightly perturbed by the process. My short tone was met with warmth. Freddy calmly talked me through their process and asked if I could send him pictures so they could give me an accurate quote. Immediately after I sent the photos Freddy called me back and very thoroughly explained the best and worst case scenarios and their pricing. They planned to come out the next morning (it was 7:30pm at this time). I called early the next day to reschedule to the following day and they were very accommodating.
The guy came when planned, with a relaxed vibe. Did a great job, cleaned up nice and was on his way quickly. It even came in a little under what I was expecting. Amazing experience on all fronts. I wouldn't dare shop around for anything plumbing related in the future.

Nibras R.
Nibras R.
5/27/2021
The gentleman who came to our home did a great job. He was very attentive to the plumbing issues we had, both upstairs and downstairs. He shared his concerns and recommendations; which my husband and I highly valued.

Booski R.
Booski R.
5/27/2021
Fernando was prompt, professional, and skilled at fixing our sink. Thanks to Fernando's service, my husband and I are now loyal customers of Plumbing Tree - and it is such a relief to find a great plumber!

Bob I.
Bob I.
09/10/2021 12:00:00 SA
Plumbing Tree are the best plumbers in San Diego. These are pros and not commission based. They are experienced problem solvers who know how to get things done. Fernando  and Tony went above and beyond the call of duty. They were quick, clean and professional. They are my go to guys when I need help with my properties.

Garry R.
Garry R.
05/11/2021 12:00:00 SA
Fantastic service!  After speaking with them about my problem, they had a tech at my house within 15 minutes.  The situation was analyzed, explained and solved within an hour.   Plumbing Tree always has great, honest service.  I highly recommend them for any plumbing needs.

Jennifer A.
Jennifer A.
1/27/2022
Mickey from Plumbing Tree was amazing! I was able to get them out within a days notice and they did an extremely thorough job on my pre-purchase inspection. I feel confident in the report they gave me and look forward to using them for our future plumbing needs as we complete a major renovation. Thank you Mickey and Plumbing Tree!

Lonny C.
Lonny C.
4/16/2021
Mickey was fantastic! He showed up to fix what I thought would be a simple kitchen sink clog but like many things in life it unfortunately turned out to be more complicated. He explained the problem and everything he was doing thoroughly, offered multiple solutions, and was respectful and professional. I was very satisfied with the end result and will not hesitate to be a repeat customer.

Bonnie R.
Bonnie R.
11/17/2020
Angel worked so quickly to install 2 toilets for us today. They look agreat! Miguel was also super helpful in explaining what to expect when it comes to the quotes for the job. Thanks!

Lisa S.
Lisa S.
1/18/2022
We've worked with Plumbing Tree quite a few times over the years and they always do a great job. They're easy to communicate with and all of the plumbers they've sent out have been very friendly and take the time to explain the work that needs to be done or provide various options.

Ben G.
Ben G.
04/07/2020 12:00:00 SA
I noticed I had no hot water in my house and could not get the pilot light in my water heater to stay lit. I called Plumbing Tree and spoke to Freddy initially who was great in terms of explaining the options. He then put me through to Miguel to schedule an appointment within 3 hours of my original call.

Important to note this is during a COVID19 quarantine so I'm thankful they were working, willing, and able. Not only that but Angel (who showed up) was taking safety precautions by wearing a mask, gloves, and booties for his sake and ours.

Angel was able to resolve the immediate issue while telling me what the long term fix would be. No pressure, no up sell, just an honest explanation of our options.

Plumbing Tree really helped us out in a pinch and lived up to the recommendations I had received from everyone else outside of Yelp. Def give them a call for your plumbing needs.

Denise H.
Denise H.
01/10/2022 12:00:00 SA
Plumbing Tree is the best. I've had nothing but great experiences with them. Angel came and replaced gas shut off valves on my stove and dryer. And hooked up my dryer vent.  Great service! Great job! Would definitely call them again!

Anne P.
Anne P.
3/24/2021
I had an emergency -- water was GUSHING from a pipe under my sink -- and they were great.  They got someone there in an hour, all the costs were explained up front and everyone was very friendly and straightforward.

Anthony N.
Anthony N.
1/15/2020
Our water heater started leaking and living in condos our biggest fear was leaking into our neighbors unit. So immediately we started calling around, Freddy was the one who answered my call on Sunday and immediately started asking questions to see what we could do. He asked me very detailed questions and even asked me to take pictures to send to him so he knew what he was dealing with. The next day, they sent me a picture of the plumber who was going to come, gave me a time frame of when he was going to be arriving. They called to give me updates that he was running behind due to issues from the previous job. They've got their operations locked down!

When looking for companies, everyone knows it's hard to find a plumber that you can trust to do quality work because of the sensitivity of the work. From day 1, Freddy never gave me a reason to doubt what he does and how he does it. They are informative, knowledgeable, efficient, and honest! He kept me up to date with everything that was going on and explained exactly was going to happen. Freddy and the guys at Plumbing Tree have won my business moving on forward! I've already recommended them to my association!

Jorge C.
Jorge C.
01/06/2022 12:00:00 SA
As usual, Plumbing Tree delivered today with all of my plumbing needs and Mickey was the star plumber who took care of all of my issues. He patiently documented all of my plumbing issues, gave me estimates on everything and guided me to separate the repairs to what needed to be done today versus what needed to be done in the near future. Mickey handled a new bath faucet installation like a true professional with the much needed strength, considering that the old faucet was in a poor shape and stubbornly deteriorated on to my bathroom sink. Mickey also managed to quickly take care of 3 angle stop installations  and efficiently snaked my backed up bathtub like a pro... I can shower again! He tested all the work he completed multiple times to ensure it was up to Plumbing Tree's 100% quality. Mostly importantly, he listened carefully to all of my plumbing needs and answered all of my questions/concerns effectively. I'll be requesting him to continue on with my upcoming future plumbing upgrades and needs. THANK YOU!

Jasmine S.
Jasmine S.
03/11/2021 12:00:00 SA
I appreciate Miguel and his team very much. They communicated every detail to me throughout the process and they were able to complete the job in one day, it's nice to have transparency and honestly because so many plumbers can take advantage of you if you don't know anything about plumbing (like me) Thank you so much!

Tracy T.
Tracy T.
5/15/2021
I was in need of help with a clogged pipeline underneath the house. Miguel who responded to my call schedule me within an hour. Angel arrived on time and he was very thorough with his work. I am pleased with the service that I have received. Thank you.

Jim W.
Jim W.
05/05/2021 12:00:00 SA
If your in need of a great plumber ask for Fernando.  Very nice young man that did a great job replacing a broken galvanized pipe to copper for us.  I called on a Monday, when my usual plumber said he was booked 2 weeks out and they were out the next morning.  Sure, they cost 40% more than my usual guy, but they got out here and got the job done correctly for us and the extra payment was worth it not to have to wait two weeks.
Thank you Team Plumbing Tree.

Summer N.
Summer N.
12/17/2020
HIRE THEM!!!! I have had the honor of having Plumbing Tree do jobs for me at my rental condo and my personal home. They are honest and hardworking. I have worked with many of their technicians (Angel, Freddy(owner), and Gilbert) I've mostly worked with Gilbert, who is a great guy and I often request him, but for the past 3 days we got to work with Jared T. This guy is a workhorse. He worked from morning to night 3 days straight replacing the cast iron in a tiny crawl space under my house. He never complained and left my house tidy every day he left. They may not be the cheapest, nor are they the most expensive, but you get what you pay for and these guys are worth their weight in gold. You won't be disappointed.

Chris C.
Chris C.
12/22/2021
Plumbing Tree came right out to help me out in a jam. Much thanks!! Highly recommend them

Stacey S.
Stacey S.
9/30/2021
My entire experience was positive! I scheduled a same-day emergency visit. The technician was on time, prepared, courteous, and even had treats for my annoying dog. He told me exactly how much his repair would cost before he started and explained everything. I will DEFINITELY use this company again, and as a real estate agent, will happily refer them to my clients.

M T.
M T.
11/14/2020
Wanted to give an update.   I have used these guys 2-3 more time since my last review. They are still top on my list.  Excellent team at Plumbing Tree

Shane X.
Shane X.
12/01/2020 12:00:00 SA
Hired Plumbing Tree for sink hookup for after we installed a new counter. Miguel was able to schedule someone to come the next day. Alan produced efficient and careful work, with transparent pricing.  I highly recommend them!

King S.
King S.
3/16/2021
Overall, I was satisfied with the work performed by the Plumber, except for an issue with the re-installation of a under the sink reverse osmosis water filtration system. That leaked.

Adam R.
Adam R.
10/14/2019
The toughest parts about finding a plumber, or any help around the house really, are reliability, proper expectations and communication.

From our first conversation, it was clear these guys are very aware how important good communication and expectation setting is to their service. Everything was explained in clear detail up front about what would happen when, and what to expect in terms of costs.

They said the time the plumber, Angel, would arrive.

They said they'd call before hand.

They said the range of how much it would cost.

And guess what - they followed through on everything.

When Angel arrived, he was equally well prepared, explaining everything along the way. I knew at every stage what was going on and what to expect next.

Kudos to the team for all the effort that went into setting and meeting expectations. Can't recommend highly enough!

Derek P.
Derek P.
09/09/2020 12:00:00 SA
Plumbing Tree has been taking care of our plumbing needs for years at multiple properties. They replaced two drain traps in two bathrooms for me today. Not only did they finish in less than half the time but charged me less than half of the estimate. The are clean, friendly, and great at communicating. They are first on my list when I need plumbing services.

Pablo B.
Pablo B.
07/09/2021 12:00:00 SA
They arrived my home 1:30 hr late. They charged more money than they told me by phone for the job. Mediocre company.

Brian S.
Brian S.
11/08/2020 12:00:00 SA
Have had great experiences with Plumbing Tree -- high quality work, reasonable price and great customer service. I appreciate the way Miguel communicates options and strives to eliminate unpleasant surprises. Alan and Richard replaced a leaking tub faucet and a bunch of angle stops at our condo recently and I was impressed with their communication, professionalism with the tenants and quality of work. I really get the sense that I'm in good hands with Plumbing Tree, and really like the 1 year warranty on their work!

Mason E.
Mason E.
3/28/2021
Miguel was super helpful and talked me through everything he did, I learned a lot! He patiently dealt with my curiosity and expertly fixed our clogged drains. They are honest and won't charge you an arm and a leg!

Marco R.
Marco R.
3/25/2021
We had a gas leak reported on a rental property.  Had the pleasure of speaking with Freddy who scheduled one of his guys to come out.  Angel came out and was able to diagnose the issue.  Unfortunately, two of the units had corroded underground gas lines.  I have used Plumbing Tree before, on another rental so I was confident they could fix the issue.  Angel was very informative on what it was going to take to fix.  Throughout the process I received daily updates with pictures and questions when decisions needed to be made.  I spoke with the tenants when the job was completed and they expressed to me how hard Angel and crew worked to complete the jump.

If you are looking for an honest and trustworthy plumber, Freddy and his team at Plumbing Tree are it!

Nat B.
Nat B.
07/06/2019 12:00:00 SA
Freddy is awesome to work with! We had an emergency on a holiday weekend and he was ready to help. We had called numerous plumbers and none were willing to help until we stumbled upon Freddy. He was quick to reply and spent a lot of time texting and calling back and forth with us even while he was working.

He genuinely cares about his customers and we wouldn't recommend anyone else in San Diego. He is definitely our go to guy now. Thanks Freddy!

Alice S.
Alice S.
8/24/2020
Plumbing Tree is always the first plumber that I contact. They are reliable and trustworthy. I asked for a quote and got a response within 10 mins. I spoke to Miguel over the phone and he was very friendly and helpful. On the day of the appointment Miguel called to let me know there was an emergency call so Angel will be running a bit later than expected. I really appreciated the update so I can plan my day. Angel came and took care of our plumbing issue. He was very friendly as well. Also, due to Covid and social distancing we used texting to communicate while Angel was onsite fixing the issue so we can social distance. Great service all around. I will be calling Plumbing Tree again in the future.

Dennis K.
Dennis K.
9/25/2020
The plumber came in a timely manner, handled the drain clog with no problems after Anderson Plumbing couldn't do it. Done in an hour. Thanks!

Anita F.
Anita F.
08/10/2020 12:00:00 SA
Quick and easy! My plumber was Gilbert. He was amazingly fast! So fast, that he even arrived super early from finishing the prior job quickly. lol I really appreciated his help and getting my faucet replaced. Originally my faucet head broke off and I bought a new faucet to replace it. When I went under to shut off the water, I discovered the hot water angle stop didn't shut off. The cold water shut off worked fine. I needed to have a professional to come out to my condo to do it all, since my condo was converted from an apartment and the main shut off is located on the roof. I didn't have a ladder to access it. I was super worried and in the middle of moving out, so I didn't need the added stress. When I reached out to Plumbing Tree on Yelp, they were quick to respond. Thankfully I was able to set up an appointment as soon as possible. I got the call on Monday morning to confirm my appointment and Gilbert arrived early for the job. It took less than an hour and a half to replace both the hot water & cold water plastic angle stops and the faucet. Like I said before, the cold water angle stop worked fine and shut off the water fine, but had a plastic knob. I rather fix both at the same time with metal parts that would last longer. End result... everying is working so much better and I have a more ease of mind that this will last longer! Thank you so much Plumbing Tree! There proof is in the pictures.

Irene R.
Irene R.
11/24/2020
We called plumbing tree for routine maintenance on our rental property. Angel came out he was on time and very professional. He listened to our concerns and went straight to work. He explained in detail what he found and what Repairs needed to be done. The estimate got lost in the shuffle I guess, but finally arrived one week later. I would recommend plumbing tree and I will use their services again when needed.

nadia c.
nadia c.
2/22/2021
Plumbing Tree did an amazing job with our broken water heater. They responded immediately, took the time to explain everything, and  provided options. We ultimately went with the Tankless heater. They took their time to ensure that their work was done correctly and were easy to talk to throughout. We appreciate all their hard work. They are highly recommended!

Joanna T.
Joanna T.
08/04/2020 12:00:00 SA
Angel did a great job! He was confident, reassuring, and easy to work with. Got the job done quickly and efficiently. Will definitely be calling Plumbing Tree if we need help with our plumbing!

Kristin K.
Kristin K.
11/17/2020
My experiences with Plumbing Tree have been great! We used them for our home inspection and now our first plumbing emergency. Not only was Miguel super helpful upon scheduling - and understanding of the urgency of a swamp like shower basin! - Angel was so great at tackling the job! He was knowledgeable and talked us through what was happening. A real pro job! And never once did I feel like we were getting ripped off or bamboozled. I hope we don't need to use them again any time soon, but would not hesitate in doing so or in suggesting Plumbing Tree to everyone I know. Great company!!

Jimmy D.
Jimmy D.
07/12/2021 12:00:00 SA
Liked their work. Price reasonable and exceeded expectations. Honest. Would recommend.

Jason H.
Jason H.
8/13/2021
They always quote very reasonable prices by phone, though they charge a flat rate for the first hour of work. I'm unsure if this means they cannot provide free quotes on site. We had initially just agreed to a quick fix for a leak, and a professional opinion about a larger plumbing issue. They were upfront and honest about pricing for each repair service, had enough schedule flexibility and came prepared to take on more work than we had initially planned for. Very happy with their quality of work!

Julia N.
Julia N.
1/30/2021
Angel was very pleasant and professional. He worked fast and did a great job. Thank you so much for the speedy service and a job well done!

Hayley B.
Hayley B.
02/11/2019 12:00:00 SA
David did a great job installing my sink and dishwasher. My sink did not have an air gap, so it was not compatible with my dishwasher, and every other plumber I called said the job was impossible, but when I called Plumbing Tree, they said it would be no problem. David drilled an air gap into the sink and made it work. So happy to have my kitchen back now!

Update: Took a few stars off. So here's the story: I wrote a check to cover costs because it's an extra fee to pay with a card, and I asked David to let me know before it would be cashed because he made it sound like it wasn't going to happen right away, and it was a large expense, so I wanted to make sure I knew when it'd be cashed. David assured me he understood completely about wanting to be notified before a large transaction was posted to my account, and he would make sure it happened. There must have been some sort of miscommunication because two weeks later, they cashed the check without warning me.

I did not have the money available in my account at that time, so the bank charged me a 30 dollar overdraft fee, and Plumbing Tree charged me a 30 dollar fee as well. They also were going to charge a fee of two percent of the total cost to let me pay using my debit card. They kindly waived it, but not the other fees. Just a little frustrating how it ended up, so took a few stars off.

Update concerning business response:

The response from the plumber below is disingenuous because I did not ask for a two-week extension, I just asked to be notified when the check would be cashed, so I would not be surprised. They make it sound like they were being nice by waiting two weeks to cash the check, but it actually would have been better for me if they'd done it right away because I had the money in my account at the time the sink was repaired...I did not have it at the time the check was cashed because it was a large expense that I was not expecting so late after having the service done, though I know I should've been more careful balancing my check book. I was reassured by the plumber that I would be notified before the check cashed, but I was not.

Arnold I.
Arnold I.
01/06/2021 12:00:00 SA
Good communication and very professional. He arrived early and was able to unclog my kitchen sink. I would definitely recommend and will use them in the future.

Brent C.
Brent C.
01/04/2021 12:00:00 SA
We have used Plumbing Tree 6-7 times for various projects now and every time they go above and beyond for us. From running a gas line for a fire place to fixing parts of the original sewer line that had corroded, they are top notch every time!

Karen G.
Karen G.
7/20/2020
Jerry came to my home today. Not only did he double check everything, he triple checked all of his work when he was completed. I will absolutely be using this company again and I will highly recommend Jerry and this company to all my friends. Robert came today to unclog a sink. He was terrific. He did it quickly, and cleaned up everything. I still highly recommend this company.

As always, Plumbing Tree was on time and totally completed my job with professionalism. I highly recommend this company because they are consistently doing a great job.

Kai M.
Kai M.
2/15/2019
We have come to plumbing tree multiple times when we have had issues (hot water heater failed, whole house filtration system installed, issues with clogged pipes) and they have always been wonderful to work with. They schedule us quickly, have great customer service, have fair prices, and get the job done! We had Jamie come out to help us with our latest plumbing related issue and he was great! He walked us through what he was doing and took great care of our home!

Their consistent professional service has wowed us and when we have another problem, Plumbing Tree is who we're going to call!

Carissa T.
Carissa T.
12/03/2018 12:00:00 SA
If you have found this review while searching for a plumber, then look no further.

The Plumbing Tree has the hook up, literally! They are honest and hard workers

We hired Freddy and his band of merry men [Alex, Jamie, Gilbert, Alan, Carlos, and help] after we realized we would not be able to install a washer/dryer hookups on our own. We needed professional help.

Turns out we needed more help than we thought. Our sewage line started to drip and we hired them before it became a larger issue.

My husband and I just bought our 1st home May of 2018 and needless to say it needs a LOT of work.

We spoke to a couple of different plumbers but after building a rapport with Freddy, we felt that he would not steer us wrong.

We contracted the plumbing tree for a slew of many different things [I am literally paraphrasing my quote]:
1.) A full replacement of the sewage line, from old corroded cast iron to ABS Plastic, throughout the house and in the walls. (Our plumbing made NO sense. It was all zigzagged, wasting lots of water.)
2.) Re-configure the water main (lots of pressure, no emergency shut off)
3. Washer/dryer hook ups and all that that entails (gas, copper pipes, lots of plastic pipes.)  Our house came with a tiny laundry closet that would not fit any model of stackable w/d. We decided to relocate it to an outside shed.

Work began Nov 26th. I received a call from the Operations Manager Nelly, 30 mins before their arrival to let me know they are their way.

Once the first trucks arrived with Alex and Gilbert, they went straight to work.

I can't tell you exactly how and what was happening, but they were doing their thing.

Everyone took turns digging in front of my house to correct the water main. It started off as a small hole, than became bigger as the main sewage line was going to be redirected, because of the layout of our foundation.

While someone was digging, another guy (I want to say Gilbert) was already taking out and replacing the gas line. (The original gas and water plumbing was a joke.)

And while that was happening Jamie was removing the existing washer/ dryer connections from the laundry closet.

They came in and took names! Of course the water and gas was turned off while they worked, but they made sure that it was at least temporarily connected at the end of each day.

I want to say my house gave a fight and was determined to keep its guts and really made these guys work.

They were at the house Mon(11/26) -Thurs (11/29) and back on Saturday(12/1). Working as early as 9am to as late as 6- 7pm. It even rained like crazy hard on Thursday and these guys just put up canopies to keep out most of the rain and kept working.

At one point there were 4 Plumbing Tree services trucks here. That must mean it was all hands on deck!

They did great work, I can already hear, feel and see an improvement. This was our first major work on the house and it feels weird to say I'm proud/glad of our decision to have the Plumbing Tree hook us up.

I have a lot of pictures of the progress and the completed work and regrettably no pictures of before, but you can imagine.

To say it simply, they do good work and all to code.

... I forgot to say...

Example of honest:
- Freddy let me know if he recommended any additional work:
   -- The kitchen had old pipes too. - we went with that suggestion.
   -- The water heater pipes weren't right - that needed to be corrected.
   -- The kitchen sink didn't have a vent. (That allows water to drain better from my understanding. We decided not to do that just now. It would be very invasive and expensive.)
  -- The 2nd bathroom had an old pipe between 2 slats of wood that is the foundation of the house. Freddy offered to make the correction while they were here and give me a quote, but suggested that since the pipe is still in good condition, to give them a call when we remodel as it would be way easier or if we start to run into any problems.
-Freddy checked out the remaining pipes to the street (snake camera scope?) and gave us an honest, informed opinion of if and when we will need to get that taken care of and around how much it would cost. (It doesn't need to be now, but could wait 3-6 months. Recommends in 3 month to hire them to Jetter (think water pick) the clay pipes (too delicate for normal snake), then yearly maintenance, to avoid having to correct the rest of the pipe line which would be way more expensive.

I plan on using the Plumbing Tree for any future plumbing needs and recommending them to ANY one that is on the look out for a plumber.

Asal A.
Asal A.
12/03/2020 12:00:00 SA
Miguel was so helpful with scheduling my appointment and walking me through the process. Angel and Mickey did a wonderful job and were very professional. I needed to install a new sink and replace my valves and pipes. The sink I purchased was larger than my original sink, so they had to cut some of the granite off. I had called a few plumbers for quotes and most of them told me that they would not be able to cut any granite to get a new sink to fit, but Plumbing Tree was able to get the job done. As a first time homeowner, I was very nervous about getting plumbing work done, but my experience with Plumbing Tree was excellent and I will definitely be using them for any plumbing work in the future.

TARIT V.
TARIT V.
03/02/2020 12:00:00 SA
I had a leak in my bathroom and they fixed it right away! Professional and fast! And clean! They even have those booties so they dont make a mess inside your home. They charge $175 for the first hour... and then $40 something dollars for every 15 min extension they do. And they did inform me about this so i was very well aware. But..... I still just felt like the plumber was lagging and stretching his time so that they can charge me more. But overall, i was still satisfied because i was really desperate for this leak to get fixed.

Joe S.
Joe S.
8/23/2021
My water heater went out on Friday, and I called and spoke to Freddy. He was so knowledgeable and helpful. Angel came out and gave me a quote. Also very knowledgeable. Mickie came out and replaced the tank. He did fantastic work and was very thorough. I'm so happy I found this company. They really know their stuff.

Victoria B.
Victoria B.
9/19/2021
Plumbing tree was recommended by a friend and we were very happy to have called them. We used them for scoping our sewer line when we purchased our house, then to do some follow up work installing a clean out and rescaling the pipes,  and then finally had them install a tankless water heater in our home. The staff is extremely responsive, friendly, and reliable. They even took the time to review different options with us and we never felt pressured to upgrade for items we weren't comfortable purchasing. We will definitely be calling them for our next project.

Gabi O.
Gabi O.
8/17/2020
I needed same day service for an emergency leak, and I called booked within 2 hours and now, My bathroom is leak free.
Great, Easy scheduling. And great professional work. And done right!
Thank You,
Gabi

Marie O.
Marie O.
11/26/2018
We are very happy with the service provided by Plumbing Tree. Jamie arrived as scheduled and was courteous and got right to work. He immediately put protective covering over his shoes to protect the carpeting and then evaluated the problem.  Our very old toilet was clogged and he was able to determine it was just the toilet and not the sewer line. He inspected the drain, checked the water pressure and replaced the supply valve and then replaced the toilet with what we had already purchased on our own. He was thorough and efficient, polite and neatly dressed and was a pleasure to have in our home. We will certainly call upon Plumbing Tree in the future for our plumbing needs.
Ms. Julie

Kirsten L.
Kirsten L.
6/17/2021
Ok, getting corny w it. Plumbing Tree sent us an Angel. He was professional, knowledgeable and super friendly. 2nd time in need of multiple plumbing jobs in the house, and 100% happy. Thank you Plumbing Tree, but mostly thank you Angel!!  Work down: dishwasher leak resolved permanently, new fridge has water and ice, 2 bathroom faucets and plumbing up and running. Excellent service @ fair prices.

William A.
William A.
5/14/2018
I have used these folks several times, and have always been impressed. They set appointment windows, and keep them! The prices are fair (not cheap), the costs are explained carefully, choices are left to the customer, and everything is explained upfront. Also, they really stand behind their work.

I knew I had chosen the right company when there was a problem. The details aren't interesting, but I can say they came through beyond any of my expectations. The owner himself showed up to do dirty work as long as it took to correct what turned out to be a small issue. Even though it turned out to be small, they took the problem very seriously until it was completely resolved

You'll be in good hands if you choose these guys. They go above and beyond.

ps- no one asked me to write this review. I just feel they deserve credit.

Jose L.
Jose L.
02/06/2020 12:00:00 SA
Second time calling these guys! Prompt and professional service! Helpful plumber gave me quotes on possible work to be done. Covered all the bases.

Eric H.
Eric H.
3/16/2021
Second time using Plumbing Tree: Miguel was friendly and prompt with the scheduling. Angel was friendly as well and efficient with the repair. Another great experience!

David C.
David C.
08/02/2018 12:00:00 SA
Can't say enough good things about this company. After a plumber from another company did incomplete/incorrect work, we called Plumbing Tree in a desperate state. Not only were they prompt, they're thoroughness was unmatched. They identified initial unresolved problems, and corrected those. Then, when they identified additional problems, they kept up in the loop the entire time. Hands down best plumbers ever!

Paul P.
Paul P.
05/07/2019 12:00:00 SA
I've used their services twice now and these guys do an amazing job!

I was recommended by my home inspector to get a few things checked out plumbing-wise. I had a fast closing date so when I called Plumbing Tree I was very satisfied when they were able to send a plumber out within a few hours. Alex came out and was very knowledgeable and informative with everything he was inspecting. He also made the extra effort to ensure the inspection report was sent to us the next day (weekend), typically it would have been sent the following week.

I decided to follow-up with their list of recommendations to bring my house up to current code. They gave me a call and scheduled another same-day visit! This time Jamie came over and installed several items. He was also very professional, and explained to me all the work he was performing.

Overall, I had a great experience with this company and impressed with their customer service. I'm for sure going to give these guys a call for any of my future plumbing needs!

Val T.
Val T.
02/09/2021 12:00:00 SA
Pluming tree was able to make it out to my place on very short notice.  They repaired my sink and made sure my garbage disposal was working correctly before leaving.  I would definitely recommend!

Toby R.
Toby R.
12/18/2019
They always do a great job I use them all the time when I have plumbing issues they take care of it and they have great customer service...

Tim A.
Tim A.
5/15/2021
Had a Saturday emergency with what turned out to be not one, but two leaky toilets. Angel quickly diagnosed the problem and completed the repairs within two hours. This company is great to work with; friendly, professional, responsive and reasonable rates for emergency response.

Irma J.
Irma J.
12/02/2020 12:00:00 SA
I called Plumbing Tree after hours and received a call back within 15 minutes. The work was completed and the technician kept me in the loop throughout the process. They are thorough and the rates were reasonable too. I would recommend Plumbing Tree for all your plumbing needs. They're a great group to work with and very professional throughout the process.

David T.
David T.
4/23/2021
Very satisfied with the service. They communicated with me every step of the way. Highly recommend.

Marie M.
Marie M.
1/15/2021
I'm a little late with this review since I have been busy moving back into my home but I  have not forgotten the outstanding work that Plumbing Tree did for us. My first contact was with Miguel. He helped to set up our appointments and was very knowledgeable and always followed through. He kept me up to date and made me feel like we were already in good hands from the start. Since we had a complicated shower and tub installation, we had a couple of different visits to get the work done. Gilbert was the first to come in. I had confidence in what he was doing by the way he explained everything. It was a tricky installation due to my dryer exhaust pipe being in the way. But he set up a plan and got the work started. For our second appointment, Jared came in and did a wonderful job installing our tub and shower surround and relocated our exhaust pipe. I was so happy with their work that I called them back to install two new toilets in our house. I have nothing but positive comments for Plumbing Tree. I am so happy that I now know who to call if I ever have any further plumbing issues. I highly recommend them and have already told my friends and family that they can be trusted. I say this with confidence. I am so grateful to them. Thank you!

Laura P.
Laura P.
01/07/2021 12:00:00 SA
I needed to have my bathroom sink unclogged. I called Plumbing Tree to get a quote.   I spoke to Miguel. Very professional man.  Made an appointment. They called before arriving at my house. Mickey was the worker. Very nice and pleasant young man.  His work was done professionally and a in timely matter. He was able to take care of the issue. He also recommended somethings to be updated. I'm very pleased with Mickey's work..  Yes I would recommend your company and will use again if needed Thank You Laura

Dean G.
Dean G.
2/16/2019
We hired Plumbing Tree to re-pipe our entire home with copper.  This was a big project that took a week with 3-4 plumbers each day.  Plumbing Tree did an absolutely great job, we are very happy with their work and their team.  The team was courteous, professional,  and very helpful with any questions or concerns.  Freddy (owner) is very conscientious and really takes pride in their work.  The best part is Plumbing Tree had a cleaning crew come in and clear our entire home, not just their work areas, after the job was complete!!  We can absolutely recommend Plumbing Tree, great work, great team, reasonable pricing.

Dean & Sandy

Connie P.
Connie P.
12/28/2020
I've used this company before and each time they provide excellent work and information. This time, I needed a new hot water heater. Freddy responded to my online request for service. He spent a Saturday evening explaining to me the differences between tankless and tank water heaters. He asked for pictures of my old tank and its location so he could plan the work.
   Monday, Gilbert came and installed a new tank AND a water turn off system for the house. It was a long day for him. From digging in the ground to install the water turn off system to avoiding garage clutter while he replaced the water heater, he remained pleasant and answered all our questions. He even helped me save money by recommending a smaller galleon tank. This company analyzes the problem, listens to concerns and works till the job is done correctly.
FYI Once my daughter's hot water heater suddenly burst. Plumbing tree came to the rescue. They did the job and were nice to her toddlers! I've used them ever since.

Daniel R.
Daniel R.
07/11/2019 12:00:00 SA
Focused on educating the customer, Freddy and his team have done a lot for my home specifically but also for the building.  We trust Pluming Tree with every issue and consistently I've been met with excellent service, patience, understanding, and help.  Given the opportunity, they allowed me to pursue finding replacement parts on my own, gave me the part number without hesitation. When a problem occurred onsite, they were flexible with how to solve it and what it would cost my bottom line.  
Needless to say, I am impressed with the owner.

Additionally, Jaime was a fantastic help with my kitchen drain, and Angel was efficient and problem-solving oriented the entire time he spent replacing a shower cartridge (even brought my attention to some water damage that I wasn't even aware of).

This team is fantastic, they don't market themselves at all - their work speaks for itself.  Trust me by trusting them.  You won't regret the decision because you'll never have to look for another plumber.

Russell L.
Russell L.
7/13/2019
This is the best plumbing contractor I've ever worked with!!  That being said, I was a professional construction estimator for over 30 years and have spent a lot of time working with many plumbers as well as all the other trades.  Heck these guys are the best damn contractor I've worked with.

Plumbing Tree installed a Halo 5 whole house filtration system and repaired several minor plumbing issues.  The cost never increased, the work was done cleanly and quickly and the folks that I dealt with: Freddy, Gilbert and Miguel were knowledgeable (never any bs), competent, honest and a pleasure to work with.

I hope I never need more plumbing work, but they are my go to guys!!

Kevin G.
Kevin G.
7/23/2020
Update:  Our third time working with plumbing tree today and they were amazing once again. Home Depot was unable to install the dishwasher we ordered, so Plumbing Tree was of course who I immediately reached out to instead. Miguel was great as always scheduling and discussing an estimate over the phone. Gilbert was very professional and consistently gave updates throughout the install. They have exceeded expectations each of our three experiences with them and we look forward to working with them in the future for our next project!

Nicole D.
Nicole D.
10/01/2019 12:00:00 SA
My Redfin agent recommended Plumbing Tree when we had plumbing issues only 24 hours after moving in to our new house. Miguel was super helpful on the phone and sent a plumber to the house within two hours of speaking with me. The kitchen sink was backing up and the dirty water was back flowing in to the washer machine in the adjacent garage. Water was also leaking out of the pipes on to the garage floor. The bathtub was super slow to drain and the water pressure was low. Ultimately, Angel was able to fix all the issues we were encountering. Best of all, Plumbing Tree was extremely reasonable with their pricing, made sure we were 100% satisfied, and put a 6-month warranty on their work. I've already recommended Plumbing Tree to two friends that are in escrow. I plan to use them again in the future to install a new sewer cleanout as well.

Diane U.
Diane U.
03/03/2021 12:00:00 SA
I hired Plumbing Tree to replace a sewage basin that was disintegrating. They were quite easy to work with, their communication was excellent and they held to all their time commitments.  The work appeared to be stellar and I believe they will stand behind their work and product as they committed. Based on my experience I would highly recommend them.

Egor D.
Egor D.
11/27/2020
Plumbing Tree is by far the best plumbing company that I ever dealt with. Everything from scheduling an appointment to the actual inspection was a great, hassle free experience. Huge thank you to Jared, Miguel, and Freddy.

Ron B.
Ron B.
2/25/2021
They did a great job replacing a sewage pump and installing a proper vent. They also replaced my irrigation backflow valve and pressure regulator for the house.

Tammy M.
Tammy M.
4/17/2019
listen up people! This company charges $150 for estimate. What a joke! You can get estimates all day long for free! I recommend you search elsewhere when needing to get a estimate for any of your plumbing needs!

Jeanine L.
Jeanine L.
11/12/2019 12:00:00 SA
I had a shower cartridge replaced, had them install a new shower head and install a new kitchen sink. They are polite, clean and did a great job. There was a new hire with the primary plumber so it took a little longer than we expected but the work was done right and the scheduling was a breeze.

Lori G.
Lori G.
09/03/2019 12:00:00 SA
Oh my goodness! This company is amazing! Miguel was pleasant and so helpful on the phone and scheduled me quickly. Jamie arrived on time, knew exactly the problem was with these 25+ year old fixtures explained everything clearly and set to work, putting on shoe covers before entering the house, which I really appreciate too!
He was done in less than an hour and cleaned up everything looking better than when he arrived. Super nice young man. I am pleased to say the HUGE leak in the bathroom tub is fixed and shiny new fixtures all for a reasonable cost! These guys are great! Use them as you will not be disappointed!

Jerry H.
Jerry H.
5/22/2019
The Plumbing Tree team have all been a pleasure to work with and did a great job fixing a number of plumbing drain issues for our commercial building downtown. Great job, would recommend to anyone.

Christina L.
Christina L.
03/06/2017 12:00:00 SA
The guys at Plumbing Tree are definitely as good as it gets. Prior to them, I went through around 8 plumbers, asked them for pricing and 4 of them made it over to give my tenants a quote. I'm based out of the Bay Area, so I rely heavily on my gut instinct and what my tenant tells me.

My tenants have been having issues with hot water in the showers, along with the toilets flushing intermittently.

Plumbing tree gave us a competitive estimate, lower than most of the bids I received and tried to explain everything to me as best as they can to someone who is still learning about this plumbing world.

I got a good idea after going thru half a dozen of technicians trying to tell me what the problem is and what I need to do. So by the time Freddy at Plumbing Tree explained to me what we needed, I understood maybe 70% of what he was saying.

Long story short, they came Saturday morning and left around 40 minutes later than expected, and my total cost was only $50 more than what was given in the estimate.

The total price was still lower than the other 3 real estimates I got from other technicians. Not to mention, the other technicians were mentioning about the possibility of having to drill holes through walls and changing the plumbing from plastic to copper tubing all throughout the house (wait, what?... no.).

Anyway, this was a very stressful process for me trying to manage this out of town. But, luckily with the helpfulness of my tenant's feedback along with the helpfulness of Freddy (although at first I was very skeptical of him from experience with previous technicians), we were able to get the job done seamlessly and everything happened almost exactly as Freddy estimated and planned.

My father and I are happy to have found a plumber that we will definitely be using for our future plumbing needs.

PRO-TIP: Pay with check, otherwise they charge a 2% service fee on credit cards.

Thanks, Freddy and Chris!

Nancy D.
Nancy D.
02/01/2021 12:00:00 SA
We recently discovered we had a slab leak near the kitchen, and after calling multiple plumbers, Freddy quickly returned our message (most didn't even do that) and immediately gave us a lot of helpful information.   CPL Leak detection came out the next day, and Freddy organized for Angel to be there after the inspection, so planning for the repairs could begin immediately.  Angel was COVID aware, careful on the property (booties at all times), reviewed the information from CPL and took his time doing further investigations.  Over the weekend we emailed back and forth with Freddy on the plans, and Freddy was careful not to overpromise considering the limited information.  On Monday Jared came out and, with the drywall now removed, spent more time testing and conferring with Freddy to make sure the repairs were done as needed. We were kept well-informed of any findings and any options we had, and the repair was done quickly and as discussed.  At every step they made sure we agreed and were aware of what we agreed to.
Jared was courteous and respectful of the property  and got our water back on in hours.  
We can highly recommend Plumbing Tree for their responsiveness, communication level, and quality work!  Thanks, Freddy, Angel and Jared!

Julius R.
Julius R.
3/15/2018
Chris came by to help me out. His service was prompt and professional. Would highly recommend.

--Lan

Kevin B.
Kevin B.
04/07/2017 12:00:00 SA
The water supply angle stop to my toilet broke and I had Plumbing Tree come and replace it.

Just like last time, Plumbing Tree was easy to work with. They gave me a quote over the phone and maintained good communication with me.

They sent Chris over, who worked very quickly and did a fantastic job. I highly recommend them to everyone!

Adam K.
Adam K.
03/08/2017 12:00:00 SA
Very thorough! I appreciate knowing what is going on with the plumbing underneath the home. Freddy was extremely informative.

Thanks

Colin W.
Colin W.
06/06/2017 12:00:00 SA
For starters, I asked my circle of friends for a recommended plumber and no one had a good/solid lead.

Insert Yelp and Plumbing Tree...

Beginning to end, Plumbing Tree was efficient, professional, and direct with their work. Long story short, we had a plumbing leak that turned into a much bigger job than I anticipated (read: first time home owner). Freddy and his crew meticulously diagnosed the problem and spelled out the repair process.

I cannot speak highly enough about the entire Plumbing Tree team - they were one of the best experiences, as a customer, I have ever had. Their rates are very reasonable, but the best part (again) is their professionalism and attention to their craft.

Plumbing Tree is my go-to plumber and I'm glad I found them!

Lucia R.
Lucia R.
2/26/2018
Freddy and his team did a very good job installing a new water heater at my townhouse as well as fixing my fireplace / identifying the issue and repairing a gas valve inside the wall. Also Nelly has been very good communicating and accommodating needs.
In a nutshell Plumbing Tree is a good company at a great value! They do good quality work and they'll work with you to minimize costs as much as possible. Considering that they offer free estimates it is definitely a good idea to call them! Thank you Freddy and Nelly!

Chris B.
Chris B.
04/01/2017 12:00:00 SA
We had issues with the main line in the house and nothing was draining. We reached out to multiple plumbers since the one we normally use was not available and Plumbing Tree was the only one able to set an appointment the same day within 2 hours.

Chris helped us out and he was awesome from the second he arrived. He let us know what the issue was and every option we had. It took about an hour for him to complete everything. We will use Plumbing Tree for any future needs and recommend their services to friends and family.

Robert C.
Robert C.
10/03/2019 12:00:00 SA
First time user, the tech was on time and was great. Great attitude, friendly and informative. He told what wrong and fixed the problem.

I would recommend this company to anyone.

Rachel S.
Rachel S.
2/13/2018
I was referred to Plumbing Tree from a friend after our condo suffered from a flood. We had a lot of work that needed to be done! Freddy was very efficient and quick to respond when I reached out!

Robert was sent out to work on our condo and he did the majority of the work and did a wonderful job!!! He went above and beyond to make sure everything was installed properly!!

They were efficient and accurate with the estimate and easy to pay with online payment available!

Highly recommend this company!! They do an excellent job and take a lot of pride in making sure their customers are well taken care of.

Angel S.
Angel S.
03/01/2017 12:00:00 SA
I cannot express how wonderful this company is. Gerry has come out twice already and explained everything very clearly and respectfully.
My family has relied on this company and they have went above and beyond the job that was supposed to be done. Thank you so much for being such an amazing company.

Joe S.
Joe S.
12/06/2016 12:00:00 SA
Plumbing Tree is rad.

They do not disappoint, the 5 star rating is warranted.

I'll keep this short, we recently installed a Hudson Reed shower system, nobody could seem to get the hot & cold figured out...until the crew from Plumbing Tree rolled in and fixed it most-proper.

I called up on a Friday and booked my appointment for Monday, really easy no run-around.

On Monday promptly at my window of time a young lady called me and let me know the plumbers were ten minutes out, this is almost unheard of these days. Usually you get no call or a call from the plumber letting you know he's looking for parking etc. These dudes showed up on time, not whining about parking or doing their job, with booties on their work-boots, that's a nice touch. Both dudes have a positive attitude & they are friendly.

So after a good amount of trial and error, lots of tinkering and doing some manual research and moving the cartridge into the proper position, Jerry the JEDI-PLUMBER was able to get us back in business for a steamy or refreshing shower.

His other compadre David was there assisting,handing tools and having some pretty key input in an integral part of the mission accomplishment. I really appreciated Jerry's honesty when he announced that he hadn't worked on that particular type of Hudson Reed, but he'd get it done, and they both did just that.

Anyone who deals with minor fixes knows that nothing is easy, nothing. I would highly recommend Plumbing Tree....to Jerry and David....thanks a million.

Perla N.
Perla N.
12/17/2020
We had no water coming out of our kitchen sink so I called and spoke to Freddy. He walked me through asking me to check a few things so he could make a better determination. He was extremely nice and  patient. This was all on a Saturday. He sent someone over and they were able to fix the problem. The plumber was very thorough and nice. This is my second time using Plumbing Tree and I will definitely call on them again but hopefully not too soon. I highly recommend their services!

Aejin H.
Aejin H.
11/25/2014
Our shower handle would leak when we'd turn the water on.  After reviewing various plumbing companies on Yelp, I've decided on Plumbing Tree.  Freddy was my point of contact, he sounded friendly and professional.  He said the issue might be a defective cartridge and quoted that the job would take less than an hour and a half.  Alright, sounds like a simple fix.

Miguel was sent over and he sounded friendly and professional as well, despite his broken English.  I was happy that he showed up with shoe covers to enter the house.

Then things went downhill a bit when Miguel got to work.

Long story short, Miguel couldn't pinpoint the issue until Freddy had told him that the issue was that the new cartridge we received from Kohler was apparently defective..  50% of  Miguel's time was spent on the diagnosis. 40% was spent waiting on Freddy to call him back while Miguel traveled back and forth to his car. 10% was spent installing the cartridge.

They charge by 15 min. increments after 1 hour, so $90 turned to $135.  
 
A misunderstanding occurred during the invoice process, but everything was resolved through working it out with Freddy.

Since our plumbing and billing issue were resolved in the end, they get a 4 star rating from me.

Jarret B.
Jarret B.
12/24/2016
Easy 5 star service. Had a water leak on Christmas Eve, an hour after calling this company they sent Chris who was very professional and polite. Chris quickly found the leak, made the repair, cleaned up afterwards and was on his way. I'll will definitely use this company again but hopefully I won't need them anytime soon. Gracias totales!

Robert S.
Robert S.
1/21/2020
The team here is amazing. Great customer service. You can tell they care about their customers. Definitely check them out if you need a plumber in National City/Chula Vista!

Yvonne A.
Yvonne A.
11/19/2020
I called Plumbing Tree and Angel and Micky come out..Angle and Micky are efficient very personable and knowledgeable.Will definitely recommend Plumbing Tree. Mark

Chris G.
Chris G.
1/21/2019
My garbage disposal was acting up and our sink began to clog up. So I called and Fred answered....didn't expect to have a one-on-one tutorial on how to fix it. He is a life saver and cares about his customers. If you're looking for a trust worthy plumber this is the place to connect with!

Kathy R.
Kathy R.
12/15/2018
Plumbing Tree is a very professional, fair and friendly company.  My mom has a very old house and her plumbing is very problematic and slow.  When we found their name in Yelp we called the company and Nellie, the secretary, was very helpful and passed our name to a technician so that we could be sure they could fix the blockage in our bathroom.  Freddie, the technician, called the night before to assess the problem and reassure us he was capable and knowledgeable to fix it.  Freddie and Jamie arrived promptly and troubleshot the problem and finally fixed it after many creative tries.  Both men were competent, prompt and professional and went above our expectations in customer service and workmanship.  I would highly recommend this company for any plumbing needs.  They also gave my mom a great senior discount that was very much appreciated.  Now her bathroom is draining better than it has for years.  Thank you for a job well done!
Bruce

Chi K.
Chi K.
8/24/2016
I had a clogged kitchen sink that wouldn't drain.  I disassembled and checked the pipes underneath the sink, I even plunged vigorously, and used 2 different types of commercial clog remover.  Nothing worked.  I was thinking of purchasing a water bladder or a drum auger to clear the clog, but decided to call the plumber instead.  I did some research on Yelp, looking up dozens of plumbers around San Diego, checking prices, expertise, punctuality, and a warranty on repairs.  Read lots of reviews and complaints, and seemed like an honest reliable plumber was hard to find these days.  I decided on Plumbing Tree because their prices were upfront and clear, they had lots of experience, were reliable, and had a great warranty on repairs.

Jerry arrived early within a 30 minute window I requested.  I described the problem to him, and he got set up.  He used a 1/2 inch snake on a motorized spindle to clear the clog.  It took about 15 minutes and approximately 6 feet of cable to clear the clog.

I had asked in advance if the repair didn't take too long, if they can fix some other plumbing issues, so Jerry was gracious enough to center the strainer and housing on one of the sinks.  After the pipes were reassembled, he tested the drain by running the water.  To our disappointment, it filled up again after a couple minutes.  Jerry drained the water out, disassembled the pipes, and once again ran the snake.  This time it took about 30 minutes and approximately 50 feet of cable.  He also sporadically ran water into the drain to check for backflow.  After he was convinced the clog was cleared, he reassembled the pipes, and tested it again by running the water in the sink.  This time it was fixed for good.

After the inspection, Jerry billed me for the time.  We had gone over an hour because I had him realign the strainer and housing.  I'm sure he would have fixed it under an hour if I hadn't asked him for the other repair.  They charge in 15 minute increments if they go over an hour, instead of charging you for another full hour.  Jerry was very accurate and fair in his accounting.

I will definitely be using these guys again if I have another plumbing issue.

Dr. K.
Dr. K.
12/03/2018 12:00:00 SA
My plumber for life!  So hard to find a good, honest, competent plumber, but Plumbing Tree is AWESOME!  Freddy was great in every way. Super nice (to me and great with my dog), honest (pricing was clear and fair), clean (put on booties before coming in the house, cleaned everything before leaving).  Replaced my toilet flange quickly and did a great job. Was great about letting me ask questions about toilets, sinks, tubs, and all sorts of plumbing stuff while he was working, and he taught me a ton.  I like to do lots of home improvement stuff myself, and Freddy gave me lots of great tips and helped me out with a problem faucet while he was here too.  I will use Plumbing Tree for all my plumbing needs.  I couldn't be happier.

Jolene S.
Jolene S.
6/26/2020
I have been using Plumbing Tree for years. They are always reliable, courteous, great with scheduling, and do great work.

Gary S.
Gary S.
9/18/2018
Not impressed with the response time from customer service when trying to set up an appointment to replace a section of cast iron pipe at my house. On top of that, they charge a non-refundable $100.00 just to show up, regardless if they do the work or not!
I would not call these people again!

Joanne D.
Joanne D.
10/29/2018
I had a backed up sink in my master bathroom and I gave them a call and they were able to fit my into their schedule last minute. Alex & Jamie came out and had the sink working within an hour. They showed up right on time, used protected shoe wear before entering my house and explained everything that needed to be done before they started. I'm very happy with the work and professionalism shown and will use them again should I have any plumbing issues.

Sally H.
Sally H.
12/18/2017
David was fantastic today while he was here!  My plumbing was fine but, he investigated where the smell was, and I had a small pig sized possum under my house, dead! Thank God he managed to bring it out of there for me.  His face went from white to green.....but he did it!  
I'm going to refer you guys again on YELP!
All the employees at Plumbing Tree are wonderful.

Mai H.
Mai H.
8/25/2016
We had water leaking from the master shower. We attempted to replace the cartridge however due to the mineral deposits and corrosion: the cartridge was stuck therefore, we needed to hire a professional. Called a few well-known Plumbers in San Diego and they charged a fee just to diagnose the issue even though I explained my situation.

Thankfully, I found Plumbing Tree on Yelp and after reading the great reviews, I made a call. I was told since Plumbing Tree is a smaller business to text photos of my situation and they will call me back within 30 minutes. (Such a very modern way and saves time!) I received a prompt call back from Freddie, the owner. He told me, the cartridge was probably our problem. I of course had 101 questions and the what if it wasn't just the cartridge, Freddie was very nice and answered all of my questions. He reassured me that most of the time it is the cartridge especially since it has never been changed. He gave me a quote for labor which is also listed on the website since we are providing parts. I agreed to the price and we set up an appointment for the following day. I was told during my appointment within the 2 hour time frame, the technician will call prior to arriving.

The following day, we were home and it was a no show/call. I contacted Freddie and he apologized for the inconvenience and contacted our technician. Freddie called back immediately and told me our technician is on his way within 10-15 minutes!

Upon arrival, Jerry our technician was very professional and got to work immediately! He did apologize for being late. He also answered all of my concerning questions I had! Our cartridge was a tough one! He had to use multiple techniques and patience to get the cartridge out!

Since we were providing our own parts, it's hard to tell what cartridge we have if its never been changed so once he got the cartridge out, we realized the one we purchased was wrong. Jerry offered to sell us one which would include a 1 year warranty for the product but it was the wrong one, so I quickly drove to Home Depot for the correct cartridge.

Once the correct cartridge was installed, problem was fixed - no more leaks!

Although the process took over a hour, Jerry was very nice to round the job to a hour, which made up for the late arrival!

Lastly, since we used our own parts, we still receive a one year warranty for labor though!

Overall: We are VERY satisfied/happy with Plumbing Tree. We will definitely refer them to our family/friends and use them again in the future if we have any other problems! I highly recommend them as pricing is upfront, fair, and you'll get great service!

THANKS!

Jaren S.
Jaren S.
4/17/2018
Plumbing Tree has been the smoothest plumbing service that I have ever used.

My parents had several plumbing issues that they needed to be fixed at their house. They went through Plumbing Tree to fix their issues. So if my parents use them and trust them.. then I will use them and trust them. I just so happened to be at the house when Robert showed up. At first I thought they just had a friend over because of the conversation that I was hearing. Robert was very friendly, professional, and proficient at the same time. I noticed he would put on shoe covers every time he would step in the house. His workspace was very neat too. He was able to get everything done in a decent amount of time. My parents and I asked him a buuuunch of questions because we weren't too familiar with plumbing and Robert was able to answer them. I wasn't really trying to be that guy with a bunch of questions but he put us at ease and gave us peace of mind after he answered all our questions.

I don't trust just anyone going into my house. I'm actually a little paranoid. You can call me crazy but I'm very cautious about who I let in. After having a conversation with Robert I felt very comfortable with him so I scheduled an appointment with him.

Robert came within the time window he gave me. He gave me a heads up about 30 minutes before he came. That was much appreciated. He came over for a job that I thought I could do myself but I ended up not wanting to damage anything making things more expensive. He warned me of all the damage that I could have done if I continued to try to do it myself which would've included cutting through the wall, cutting pipes, and installing new fittings. While he was mentioning all that I was just thinking about how much all the parts and labor would've cost. Robert told me my situation was unique and he's only seen it a handful of times but he had the specialty tool that was required and handled it like he's done it a million times.

I'm so glad I found a good plumber that I could trust and it was a HUUUUGE plus that he was a cool guy that was able to answer all my questions.

The most important question I always ask myself is would I eat here again? or in this case Would I use their service again? My answer would be YES.

Greg G.
Greg G.
8/22/2019
I've used Plumbing Tree for a couple of years for plumbing needs, from sink/disposal drain issues, to toilet, and today shower.  Great communication, friendly, do a great job, and clean up after themselves.  Would recommend and will use again.  Thanks Manny & Angel!

Jesus L.
Jesus L.
5/27/2017
I spoke with Freddy when I first contacted the company and he was really helpful. We got an appointment setup immediately, and with 0 hassle. They quoted me $175 for the entire fix, which was to replace corroded washer connection heads. The price out the door was $150, and they did an excellent job.

Jerry the plumber was prompt, courteous, and very polite. If we have any issues arise again, then we'll contact them immediately.

JC B.
JC B.
5/27/2017
Requested a quote on yelp, got an answer with specific pricing less than 2 hours later.  Price quoted was exactly what I paid.
Receptionist was courteous & promptly returned calls.  They gave me a 2 hour arrival window, in the time frame I requested!
Jerry was very professional & worked quickly. So far everything seems to be working just fine.
They are a smaller business who shows they still value their customers.  Their rates are also very reasonable.

Alexis P.
Alexis P.
01/05/2019 12:00:00 SA
These guys are amazing. They are incredibly thorough and definitely know what they are doing. We have hired other plumbers in the past and this company clearly stands above them all. Their pricing is fair and they are very reliable. Alex and Gilbert were the team members who serviced us this time and they were both courteous and professional. Very impressed! Thank you for providing great and trustworthy service!

N C.
N C.
01/11/2021 12:00:00 SA
I have been a loyal customer of Plumbing Tree for many years because Freddy and his team never disappoints.  I can always count on a reliable and impeccable job done whenever we have plumbing issues.  Our most recent experience was a water heater leakage.  Plumbing Tree was able to send someone out immediately, even though it was near end of business day.  The plumber was able to temporarily stop the leak, and helped us make arrangement for damage assessment.  For the new water heater installation, Freddy made some excellent recommendations on modifications that can help detect future leaks, including a flood sensor.  Through it all, I am so thankful for Freddy's assistance, responsiveness, and expertise.  Plumbing Tree is top-notch.  Friendly service, honest & fair pricing, skillful technicians. I have never hesitated recommending them to friends and neighbors.  They are the best and all the 5-stars reviews are well-deserved.

Beau C.
Beau C.
4/13/2016
I thought I had a great plumber until I met these guys!! WOW! The Customer Service bar has been raised even higher.  I had a very serious pipe leak at my house just a couple of months after I purchased it. The previous plumbers I worked with were unable to figure out the cause and made me feel that I would have to jackhammer my new flooring as the only solution.  In fact, I had three leak inspectors, an insurance claims expert and a even shaman out to figure out WHERE the source of the pooling water that was creating a mote outside of my house was coming from and not one could figure out why.  SO as a last ditch effort, which I now kick myself for not doing in the first place, I went to Yelp to vet out a pro. BAM! That's how I found Plumbing Tree.

Freddy (the owner) and called me back a couple of hours after I left a voicemail explaining my predicament. Mind you that was at 8:45pm at night.... yup! That was the first indication I had made the right decision.  Second his crew came the next day, on time, in full uniform including booties that protect the floors.. very considerate. He explained his didactic process to me from top to bottom... started by eliminating all potential sources from the outside in.  He hired a sub-contracting consulting to specifically locate the interior leak and assured me that he could fix the problem without tearing up my new flooring.

He sent me a few quotes and did not pressure me on going with the most expensive because he told me that even the least expensive would fix the situation.

Now here's where I need to fess up that because I am very new to the home improvement world, I was a bit of a nightmare customer. I probably called him 15-20 times with questions. I mean, really.... a little excessive on my end, but he NEVER, not once, made me feel like a PITA and was always very informative and patient.

On the day we decided to do the work, his crew came. He walked me through his treatment plan and I left for work with every appendage crossed hoping that it was this and not the poltergeist that my BF was trying to tell me that it was.

After nine hours later, I returned to the house to see Freddy and the Plumbing Tree crew wrapping up. I was convinced that with the luck I had been having that they probably were unable to fix the leak and had to break down all of my walls.

GUESS WHAT!!!???? They Fixed it!!! I could not be more grateful!!! I mean I have always wanted to live in a castle with a mote, but NOT in La Mesa.  As a result, I am customer for LIFE and I am beyond grateful to this company for helping me with my nightmare plumbing sitch.

THANK YOU, Plumbing Tree!!!!

Debbie S.
Debbie S.
05/06/2020 12:00:00 SA
My husband and I have been staying in during this Corona Virus Pandemic. My husband has a medical condition so he is very high risk for getting very sick if he acquires the virus. Well the toilet in our Master Bathroom broke. We worked around it for a while. It got to the point where we had to get it fixed. I contacted Miguel at Plumbing Tree. He was very knowledgeable. Miguel explained all the precautions they are taking to keep their clients safe. I felt very confident, so we booked the appointment. When Gilbert arrived with the new toilet he was very respectful. He kept his distance, and wore a mask. He listened and followed all of my other requests. The toilet was installed beautifully and the bathroom was left sparkling clean.  I have used Plumbing Tree in the past and plan to when ever I have plumbing needs

Tracy C.
Tracy C.
12/10/2018 12:00:00 SA
I called to have my nasty sinks recaulked and they did an awesome job, quick, professional service.

T.J. B.
T.J. B.
12/03/2018 12:00:00 SA
Jamie was extremely polite and professional. Felt like a very fair exchange of money for his services. Rare feeling when it comes to this type of work.

Ilene Z.
Ilene Z.
11/25/2018
What an honest and honorable company! Our bathroom sink water pressure dwindled down to a trickle. I contacted several plumbers through yelp and after sending Plumbing tree a photo of the faucet, they told me our relatively new faucet is likely under warranty. They were right! pfister sent new parts and we were able to fix it ourselves. All the other plumbers were going to charge me $100 just to come out. Thanks Plumbing Tree for great advice. When we do need a plumber I will be calling.

kathleen s.
kathleen s.
7/15/2020
We've had several plumbing companies come to our condo building to address a water heater that constantly sprang leaks. None of them figured out what the problem was, but Plumbing Tree? NO PROBLEM! They made a thorough analysis, gave a clear estimate and efficiently completed the work as promised. The work looks so solid; I want to say beautiful because excellent work like this is beautiful. The guys who came, Gilbert and Angel, were professional, knowledgeable and pleasant--easy to work with. They listened and explained in such a friendly way when I had questions that I never felt I'd bothered them.  This company will always be our choice for plumbing work and I whole heartedly recommend them to everyone.

Troy J.
Troy J.
07/12/2019 12:00:00 SA
Great service, our plumber Angel went above and beyond to make sure our issues were properly handled. He really went the extra mile to provide great service, diagnosing issues that our previous plumber had left behind. We'll definitely be using their services again!

Josh M.
Josh M.
2/24/2016
Best plumbers we've ever had! They are prompt, professional and real experts. Jerry and Miguel take pride in their work and solve the problem quick! We highly recommend them for all your plumbing needs.

John K.
John K.
7/29/2016
I want to recommend Freddy and his competent, professional crew to the yelpers out there. Freddie contacted me after a yelp message inquiry, he was as advertised. The other 100+ reviews are accurate. He gave me a fair price, did the job as planned, expected. He worked with me on all my needs. I'm so thankful for his fair price and service. He was the right choice out of the other 5 plumbers I had look into my kitchen and bath re-plumbing work.
HIGHLY recommend and would use again instantly.
He should be your first call.
Thank you guys again!

M And K D.
M And K D.
07/06/2020 12:00:00 SA
Angel was great! Very knowledgeable and efficient at completing the work. He explained what he found and how he took care of it. Also, scheduling Plumbing Tree services on short notice was no problem.

Benjamin S.
Benjamin S.
01/05/2018 12:00:00 SA
So very pleased with my service today.

I had found a very large sewage leak under our house a few weeks ago.  I had called my home warranty and they contacted another plumbing company which had pretty bad reviews, so I was pretty hesitant.  They ended up not even showing up when scheduled, so I decided to just pay out of pocket for this because it was too important to try and deal with insurance. I contacted Plumbing Tree because of their great reviews.  

I was expecting an extremely expensive job which would require digging up the lines under my house.  David came out and found it was just a sewage line that was never capped off!  He capped it and cleared out the line.  I was so pleased.  

David was extremely pleasant and professional, as was the main office when I first called.  

Definitely my go new go-to plumbers!

:)

Jordan P.
Jordan P.
3/16/2016
In life there are three trustworthy people you need to count on when trouble arises: a good lawyer, a good mechanic, and a good plumber.  I'm already a lawyer and I have a good mechanic, but today I finally found a trustworthy plumber.

My homeowner's association has forced numerous units to make repairs on our shower valves to prevent crossover of hot and cold water.  The company hand-selected by my HOA, ARS / Rescue Rooter, provided a free inspection and (without opening the valve at all) somehow determined I needed to completely replace the valve and cartridge, which according to them would require a discounted $750+ repair.  

I showed my valve to other plumbers who immediately said that diagnosis was wrong based on the brand of valve used, including a Home Depot plumber who told me from his own personal experience that HOA's tend to do this--i.e. find a flaw with all the units and essentially coerce owners into making expensive repairs.  Whether that's the case in this scenario I don't really know and I won't speculate as to the veracity of that claim, but this did not sit well with me so I sought another opinion.

A neighbor in my complex recommended Plumbing Tree to me, and wow was I impressed.  A kind and knowledgeable technician named Jerry arrived on time, opened the valve, and noted immediately that my valve would not cause the problems that ARS / Rescue Rooter claimed it would.  He did open the valve and find that I needed a new cartridge (which is a fault that there is no way ARS would've known without opening the valve), which he provided at a very reasonable cost.  

Jerry ran over an hour but rounded down to one.  A very classy move that I will not forget.  The repair ended up costing $142, instead of the $750+ quoted by ARS / Rescue Rooter.

Plumbing Tree is a company with knowledgeable and behaves with honor and integrity--something I unfortunately cannot say about ARS / Rescue Rooter.  Plumbing is a business of technical expertise and requires trust because most people cannot and do not know enough to make an informed opinion.  Even before the meeting the owner Freddie provided excellent customer services and educated me on exactly what the competing company claimed was wrong with my shower and why that diagnosis was likely incorrect.  Still, they sent a plumber who did his own investigation and ended up concluding the same

Plumbing Tree would get 6 stars if humanly possible, but instead I must leave them with 5.  Thank you for your diligent service.  I will recommend you to all my friends and associates.

Jason K.
Jason K.
12/26/2017
I chose this company based solely upon the Yelp reviews. And let me tell you fellow bretheren and sisters of Yelp, you did not dissapoint. They responded quickly to my online inquiry, and I called them afterwards to set up an appointment. They gave me a window of 8:30 to 9:30 am, and said they would call when they were on their way. Got a call around 8:15 and the plumber arrived at 8:30. David was the gentleman helping me out today. He put on these covers over his shoes before coming in which I thought was great. Then he went to work unclogging two bathroom sinks and one bathroom shower. He also replaced a p trap under one of the bathroom sinks. He said the pipes were clogged with a lot of long hairs. It is what it is. He finished in just under an hour, and I paid and we were all done. He was very knowledgeable, courteous, respectful, and hard working. Pretty much as awesome as it gets. Thank you David for the great service and making my shower normal again instead of being like the blue lagoon.

Betsy C.
Betsy C.
01/03/2018 12:00:00 SA
After reading all the positive reviews I had really high expectations. However, if you advertise that you offer 24 hour-emergency service and that your response time is within 30 minutes I think it would be a realistic expectation of anyone inquiring about your services to get a call back on the same day.

I was in dire need.  SDG&E had just shut off my gas because of a leak and I needed help ASAP.  I left a message in the evening and I got a return call the next morning around 9 a.m. saying they could not help me until a week later.  Yes, it was between Christmas and New Year's, and they may have had employees off for a couple of days, but don't advertise emergency service unless you intend to offer it.

D. D.
D. D.
3/28/2018
Chris did a terrific job on a water leak repair. It went much faster than anticipated. And he cleaned up after the job was done so thats a huge plus. Thanks man!

I also had my water heater replaced by Plumbing Tree last year. I forgot their names but they did an awesome job, too. It went smoothly and I highly recommend this company

Roderick R.
Roderick R.
1/21/2020
Gilbert showed up on time, explained how he was going to fix my plumbing problem, then did the work within the time frame I'd been given in advance. Given the fact that he was rolling around in the mud in my front yard to fix a broken water main, he was very cheerful and professional. If I have any plumbing problems in the future, I will definitely be calling Plumbing Tree again.

Brandon R.
Brandon R.
6/23/2020
Miguel is amazing. Was upfront with potential cost, educated me on the low quality parts we currently had, and helped me navigate all the rules with our new condo. Our plumber was also great. Took all the precautions, and showed us the faulty parts he was replacing. Very efficient. Highly recommend.

Larry C.
Larry C.
1/25/2017
Plumbing tree has now done two jobs at my house.  Excellent work.  They were on time, very professional and courteous.  And their prices were very fair.

I'll be using them from now on for all of my plumbing jobs.

M. H.
M. H.
6/18/2020
Simply the nicest, most conscientious, and professional plumbing team out there. Came out today to replace my fountain pump.  They communicate, they're on it, and they get the job done.  Nice work, Angel!

Shon M.
Shon M.
6/15/2019
I am extremely happy with Jamie's service. I received a phone call 35 minutes prior to the plumber's arrival. Jamie was on-time, professional, respectful and honest. Got the work done in timely manner and left no dirt or trash behind. I would strongly recommend Plumbing Tree's services to friends and family in the future.

Joe C.
Joe C.
01/06/2017 12:00:00 SA
I had some issues with my drains so I called The Plumbing Tree to help me. Chris was the employee who came by to take care of the problem. He was on time, professional, clean, polite, and very thorough.

Great Job Chris! Thank you Plumbing Tree for a job well done.

Alison N.
Alison N.
07/06/2018 12:00:00 SA
They arrived within the window of time they gave, a two hour time frame with a call 15 minutes before they arrived. Freddy and his apprentice were very friendly and efficient with their work, they even wore shoe coverings so to not get my floors dirty. I think we've found our new plumbers!

Rebecca B.
Rebecca B.
5/13/2020
These folks did an excellent job on our plumbing project.  They took photos so we could see the issues, they consulted together as a team to come up with the best solutions that would work for us. The technician kept at it until the problem was solved.  We appreciate their creative and knowledgeable efforts, and their fast and polite service.  They were able to address an issue other plumbing companies had not completely solved.  Hire these guys!

Clay W.
Clay W.
3/22/2018
Chris and Alan did a fantastic job installing a clean-out in my back yard today. Everything was cleaned up beautifully. Plumbing Tree is definitely my go-to plumber at this point.

Joseph C.
Joseph C.
4/30/2020
These guys are the best. Great customer service, awesome and fair pricing, and honest. They deserve every 5 star review here and I'm happy to add another one. Will be using these guys in the future !

Cielo M.
Cielo M.
03/07/2018 12:00:00 SA
I've had Robert do a lot of plumbing work in my house and he has been amazing!!! I recommend this place for their exceptional work, professionalism and reasonable work prices!  Robert ensures that his work is meticulously done and I truly appreciate that!  I will continue to use this company for future plumbing needs.  Thank you!

Alisa L.
Alisa L.
12/15/2015
I started using Plumbing Tree 2 years ago when I moved into my house. Freddy has always been great to work with, true to his word and up front about costs and managing expectations. I love seeing his business and team grow, but I shouldn't be surprised since their service has been dependable and I actually found them on Yelp due to their other great reviews.  Every team member that has some come to my house over the past 2 years (house was built in 1975) has been courteous and professional.

This time our garbage disposal was leaking and they were able to come out next day. Would recommend Plumbing Tree to anyone!

Richard C.
Richard C.
1/23/2020
I had Plumbing Tree come out to trouble shoot my slow drains. Angel came out, listened to what was going on and knew exactly what to do to remedy my problem. 1 1/4 hour later my drains were flowing beautifully. Thank you for your prompt service!

Karhy B.
Karhy B.
3/28/2019
This company is AWESOME!! Great planning, communication, work ethic, timeliness on a huge project!! We had a collapsing sewer line that included easements on two neighbors properties. The project ultimately replaced the entire 385 feet of line.
Freddie was wonderful from the first discussion. Unlike other companies we interviewed he took the time to sleuth the entire line and find out exactly what needed replacing giving us a fair price much lower than the other companies! He coordinated with our neighbors to ensure their minimal disruption and satisfaction throughout the several weeks long project. Alex was on site everyday especially when Freddie couldn't be there! The whole crew was friendly and  polite . Cleanup was done daily and thoroughly!
This is our forever plumber!

Andrei D.
Andrei D.
9/18/2017
All the folks at Plumbing Tree that helped with my major plumbing project were outstanding. Nelly in the office was always available, and made me feel comfortable in asking any question I needed. I didn't have to chase anyone to get answers when I needed them. Freddy, the owner, is a very good man, honest and cares about doing the best job possible. We had a sewer backup at the home and Freddy came out to see what happened, tracking the issue down deep into the lateral sewer via camera inspection. He explained to me what the root cause was and how to fix it, at which time I also contracted them to fix the issue. I also worked with Miguel and David on Freddy's team, again, great folks that treated me and my neighbors with respect. The work was involved, requiring installation of backflow valves, and replacement of huge pieces of lateral that were over 50 years old. When they were done, things looked amazing, and I feel very confident in their work.

Overall, I would definitely recommend Freddy and his team. They are 5 star rated for a reason!

Will G.
Will G.
9/25/2018
Good. They were easy to schedule, communicative, and showed up on time. They did the work as promised. The cost seemed on the high side and was a little over estimate, but not egregious. ($220 parts and labor to fix a shower faucet that wouldn't close fully. That was on an estimate of $180 to $200)

Stephanie P.
Stephanie P.
08/06/2015 12:00:00 SA
I've been meaning to write a review for Plumbing Tree for quite some time.  I first used them about 7 months ago when a pipe cracked in my condo unit, causing water to leak into my neighbor's garage.

I got quotes from 2 other plumbers who tried to scare me by telling me how severe of a problem my pipe was and how it would cost at least $5,000.00 to fix.  Given that they needed to take a chunk out of my kitchen wall in order to get to the pipe, I believed them.  But I decided to get at least one more quote and gave Plumbing Tree a call.

They were very responsive via text message and when they arrived, they were respectful and courteous and even put on shoe covers before walking into my house!  They then proceeded to check the damage on my pipes and although they did indicate that it was a problem, they quoted me at about 10% of what the other guys were charging.  They also indicated it could be fixed within 3 hours and stuck with that timeline.  Since then, I have had no problems with the pipe, and have had no more complaints about leaking from my neighbor.

I know nothing about plumbing which makes me the ideal candidate to rip off.  However, with Plumbing Tree, I felt like I was in the right hands with honest, kind people who take pride in what they do.  I've had some other minor plumbing issues since then and have always called on Plumbing Tree to fix them.  They have definitely found a lifelong customer in me.

Bryan S.
Bryan S.
04/09/2020 12:00:00 SA
Our upstairs tub/showers were backing up and needed the lines cleared.    I was very happy with the service - first they emailed me a picture of the person coming so I could be sure who would be knocking.  They called 30 min prior and showed up on time.   They arrived ready for Covid-19 conditions with masks and booties.  The work was done quickly - even faster than the initial estimate and everything was cleaned up perfectly.  This was my second time having them to house to do work and I'll continue to call them when I need plumbing work done.

L K.
L K.
3/22/2018
David was quick, efficient, nice and cleaned up before he left. It's hard to find a plumber to deal with a small clog, so I was glad to find Plumbing Tree.

David M.
David M.
3/19/2018
I clicked the Request a Quote button on Yelp and sent out a little description of the job I needed to about 5 different places. Of the 3 who replied back, only Plumbing Tree actually gave me a basic quote, which is why I ended up moving forward with them in the first place. They also requested that I send them a picture of the fix I needed so they could give me a better estimate. The other places wanted to send someone out to take a look and give me a free estimate, but you know they'd end up pressuring me to just do the work because the plumber's already there.

On the scheduled work day, they were running a little later than expected, but they were very forthright in letting me know. David called me a half hour before coming over to re-verify that we were still good on time.

David was very friendly and professional. On the pipe I needed fixing, he spotted a second issue and suggested that he could do the work a little differently to fix both problems. It would cost a little bit more on parts (maybe $15 or $20), but it would actually be easier and faster to fix, so it all evened out. He did good quality work in a very timely manner.

Overall it was a pleasant experience from start to finish, and it didn't cost too much. What really sold me was the open communication and ease of getting numbers figured out before having to commit to anything.

Debbie D.
Debbie D.
01/08/2019 12:00:00 SA
After dealing with a unqualified plumber, we found Plumbing Tree.
They are professional from the start. The office was friendly and asked the right questions when I explained my issues. Alex came out and quickly fixed the problem. I have been in the building industry for over 40 years and have seen so many companies boast about their customer service. So many fail at customer service because they put themselves first and not the customer! Plumbing Tree truly does understand and executes Customer Service! I applaud Freddie and company for being That Company who Leads by Example as they set an example. I love seeing a company who gets customer service. We found our new Friendly plumber.
And you are correct Freddie in saying all things are possible through Christ!
Thank you Plumbing Tree Team!
Mark D

Ohhh M.
Ohhh M.
2/24/2016
Great service! We look forward to recommending you too all of our friends and family.

Francis F.
Francis F.
12/15/2018
Great service! Called them up and Freddy told me they would have someone at my apartment the same day in a few hours.

Carlos showed up well within the time frame given, brought in his equipment and got to work right away. Very friendly and helpful, and took time out to explain all that was wrong with my bathroom sink drain.

Within an hour he was done and I had a working drain again!

Costs were a bit higher than I expected but they were open about them and worked with me to make sure I didn't overpay.

Would highly recommend Carlos and Plumbing Tree to anyone!

Gary F.
Gary F.
12/02/2019 12:00:00 SA
Have used this company 3 times now. All three times, I have been very happy. I was referred by a friend from our church. Each time I used them, they called before to let me know they were on the way. Each time they have me a quote for the work and after I agreed to have the work done, the final bill was alway under what they quoted! They was quick and the work was done Right! Very happy with this company!!

Julia H.
Julia H.
2/27/2020
This plumbing company is the best!! I have had them do work two separate times and they were very efficient, knowledgeable, and respectful. I would recommend them for any plumbing job.

Francisco G.
Francisco G.
1/26/2018
David was great. The job was not easy but he did a great job. He was professional, considerate, clean and very pleasant.

alice h.
alice h.
1/15/2018
David was prompt, polite, and best of all... fixed our kitchen sink/disposal on MLK day.  The customer service from plumbing tree was great, they answered the phone promptly and called us with updates on what time the plumber would be there.  It was a good value.  I would recommend Plumbing Tree!

C S.
C S.
6/21/2017
We are more than pleased to have finally found a fantastic plumbing company in San Diego. My mother is quite persnickety and well...demanding.  I was so happy to hear she was over-the-top satisfied with the speedy work performed, professional attitude and tidy technicians. The cost was very reasonable as well. You have exceeded our expectations and have a customer for life.

Anthony I.
Anthony I.
5/22/2017
Awesome! The company was very efficient and told us that the company had a warranty for the parts we needed. They've done some other work in our building to know this. They got us what we needed and sent Freddie out ASAP. He was punctual and also very efficient. He told me the range in price up front and spent 1.25 hours here and I was charged the lower-end of the estimate. In fact, he mentioned because we found them on Yelp that if we checked in we could save an additional $10. In addition Freddie explained all of the additional services the company provides. We will DEFINITELY be doing business with them again!

Astrid L.
Astrid L.
5/17/2018
Dropped something down my my shower drain and called Plumbing Tree. Luckily They were able to come out right away and take the object out of my drain. They even offered a six month warranty! Thank you Robert at Plumbing Tree you were awesome today!!!

Chad S.
Chad S.
02/07/2020 12:00:00 SA
These guys are responsive, honest, and fairly priced. I've used them for a couple of  jobs and am  always happy with the results. These guys are the go to for anything plumbing

Maribel C.
Maribel C.
12/14/2017
This company made my day!! I had two other plumbers come in and couldn't do anything and wanted to charge so much. One of the plumbers scratched my brand new toilet. Let me tell you that David was in and out within 20 minutes and even put something in toilet to smooth out some of the scratches. I absolutely will call them again!! Thank you David!!! You hav no idea how happy I am.

Chery G.
Chery G.
5/22/2017
Wow! Talk about customer service. These guys are as good as it gets. Freddy was so personable, super knowledgeable, and laid out all my options to repair or replace my main sewer line at my home. We were able to come to a cost effective solution to replace a section of pipe rather than replace the whole line, saving me thousands of dollars. They were courteous, humble, professional, hard working, ethical, efficient, and did high quality work for a fraction of the price that others had quoted me. Everything one could hope for when having to fork out money for home repairs. I love supporting local entrepreneurs, and I'm happy to support Plumbing Tree. They will be my go-to plumbing company for years to come. Thanks, Freddy and team!

Dana G.
Dana G.
4/22/2017
I used Plumbing Tree again for a leak under my boy's bathroom sink.  They came and assessed the problem and let me know what was needed to fix.  I wanted to purchase my own faucet so I asked if we could finish the appt after I could go and pick out my own faucet (since we are trying to sell our home and I was at work I wanted to buy myself).  They were great at rescheduling the follow up appt.  Especially since I have a crazy schedule.  They came back and did the install but unfortunately that night it started leaking again.  
I called back and they took care of everything.  Freddy arranged to have them come right back out to fix and Chris repaired the issue immediately.  
I definitely recommend Plumbing Tree.  The plumbers are professional, courteous and I feel safe with them in my home and around my kids.  But most importantly, they stand behind their work and if there is an issue they make things right!

Thanks Plumbing Tree!

Brandon F.
Brandon F.
06/07/2019 12:00:00 SA
I was a little skeptical of these guys, because we had some scheduling issues up front, but they made up for it.  We were in the process of making an offer on a house and they found issues that the inspector as well as the sewer pros missed when they came out.  Saved me potentially tens of thousands of dollars.  Very thorough, Freddy was patient and explained to me in detail the problems, the potential issues the problems may cause and different fixes.  I learned way more and know more about sewer pipes than any person in the industry has a right to know.   Miguel was good too, he's like the Sammy Hagar of plumbing, but Freddy is the David Lee Roth.  Bottom line, I will not hesitate to use these guys again.

Isbel Z.
Isbel Z.
5/19/2017
Excellent attention to customer service!! These guys are knowledgeable and are very nice and courteous! I definitely recommend them.

Elisa J.
Elisa J.
4/15/2017
My kitchen sink was backed up to the point it wouldn't drain at all. I called Plumbing Tree and Jerry came to save the day. Very professional and answered any questions I had about what he was doing. He was able to clear my drain and cleaned up any mess that was made! Very professional and quick turn around from when I called in the morning. Would definitely recommend them!

Nancy S.
Nancy S.
1/23/2020
I highly recommend Plumbing Tree!  After some very disappointing experiences with other plumbing companies, I was so impressed by Plumbing Tree.  They are helpful, friendly, reliable and reasonable.  Angel was great.  He completed the job on the lower end of the estimated time, left everything clean, and explained what he had done.  I will definitely use them again.

Tammy W.
Tammy W.
9/19/2018
Freddy and his crew are knowledgeable, professional and courteous.   They have been my preferred plumbing vendor since I discovered them in 2016.  Freddy has also exhibited great patience when explaining and describing the necessary steps required on any repair I had a question on.  He also invested his time and energy in providing me with documentation that I required during the sale of my home.  Plumbing Tree is one of the best plumbing contractors I have ever used. Thank you Freddy and Plumbing Tree!

Diana A.
Diana A.
3/16/2018
I love pumbling tree they always come to the rescue and explain with detail everything that they are going to do. very friendly crew. Thank you to Flor for keeping me updated when the plumber (David) was going to be there. He got there on time fixed the problem and tested 2x. i will definitely keep this amazing crew as my plumbers thank you plumbing tree.

sam s.
sam s.
03/02/2018 12:00:00 SA
You can feel confident that Robert from Plumbing Tree will do the job right the first time! He was thorough detailing out the issues verbally to me as well documenting it on the invoice and sending pictures so I know exactly what the issues were and how it was addressed what I'm paying for. They are a solid option for your plumbing needs and I will definitely reach out again..hopefully I don't need to..but you know what I mean. :) I have to say, I was little taken back that they charge $150 just for a visit to get a quote, but they credited towards the job costs. All in all it worked out!

Melissa S.
Melissa S.
01/08/2020 12:00:00 SA
On time, efficient, friendly, and professional. We had a new water heater installed. Angel was patient in answering my questions. Totally recommend Plumbing Tree!

Mayra M.
Mayra M.
10/07/2019 12:00:00 SA
If you are in need of professional plumbing services, you will not be disappointed with Plumbing Tree. After discovering a slow leak in my main water valve, I called Plumbing Tree 20 minutes before closing time on a Saturday. Miguel was very courteous and helpful. He asked me to send photos so his team could provide a rough cost estimate. I sent the photos after closing time, but he communicated with me into the late evening and on Sunday. He scheduled the work for Monday afternoon. Miguel provided a courtesy call about 30 minutes before the plumber arrived. Gilbert was our plumber, and he was excellent to work with. Informative, courteous, and very professional. The cost was reasonable, and Gilbert clearly showed pride in his work. He informed us of some additional items for us to consider in the future, but he was not pushy. I highly recommend this business because of their excellent customer service and the quality of their work. I'll be hiring them again without a doubt.

Ashley J.
Ashley J.
07/12/2017 12:00:00 SA
I would recommend this company to anyone! From the office manager to the field techs, they all had excellent customer service! They were able to provide us same day service at an affordable price and helped solve the problem quickly. Freddy and Jesse were extremely friendly, helpful and knowledgeable. Plumbing tree just earned a customer for life! Thanks guys!

Nili K.
Nili K.
02/09/2018 12:00:00 SA
Have been using Plumbing Tree for about four years now, both at my old house and now at my new location. They do a great job, their prices are fair, they are on time and always call 30min before coming over.
Highly recommend them!!!!!

F W.
F W.
5/20/2015
the service repaired the line from the washer , and they were courteous and took the time to explain the process.
The technicians Miguel and Carlos did a great job!
Thanks ,
FE

Christina K.
Christina K.
1/26/2015
Another satisfied Plumbing Tree customer!  My fiance and I like to get down and dirty with some DIY, but we learned an important lesson at 7:30 pm on a Monday evening -- do NOT try to DIY plumbing (especially during off hours!)!

A quick yelp search later and I found Plumbing Tree. I called and left a voicemail at 7:32 pm and received a call from Freddy 5 minutes later with word that two plumbers were on their way.  

Miguel & Miguel showed up at 8:00 pm, and were polite, professional and courteous.  They got right to work to extract the cartridge which had broken off in our shower valve.  One hour later, and we have a working shower AND the water back on at our house!

Miguel & Miguel saved the day!

Steve H.
Steve H.
06/01/2019 12:00:00 SA
Freddy and Angel were on time including a 30 minute heads up call from Miguel. After I was given a couple options for the repair they got on it and were finished at the time estimated including clean up. Honest hard work at a fair price.

Trang N.
Trang N.
1/30/2017
Chris was awesome, chill guy that helped me unclog my kitchen sink. Pretty easy to set up for appointments and the discount helps with the Yelp check-in. I'd recommend using them again.

Emily K.
Emily K.
06/09/2017 12:00:00 SA
Highly recommend Plumbing Tree! Miguel was courteous & got the work done efficiently. He explained everything well & fixed the issue. Thank you Miguel!

D R.
D R.
9/16/2019
Freddie installed a clean out trap within the past year for the kitchen sink. Two problems.
Before Freddie left the job, I told him that the outlet pipe was too close to the house, only about 1/8 inch out. This interferes with the installation of a frame for covering it. He told me to think it over and he could fix it if necessary. He had to go to the next job.
I got feedback and told him I wanted the longer pipe. He said at end of last December that he would install a longer pipe without charge but still has not so far.
Second problem. Within an hour of Freddie leaving, I turned on the kitchen sink water. There was a new leak that was not there before them came. His worker had his head under the sink for quite awhile with the water running before they left but did not mention this. It is very noticeable.
I contacted Freddie immediately. He wanted to charge to come out.
Another plumber has since told me the vibration from the tool used for the clean out trap probably caused the leak.
I don't think Freddie's worker was very observant not to notice it before he left.

At this point, all I want Freddie to to do is honor his prior commitment to extend the clean out trap pipe.

Erin V.
Erin V.
07/12/2016 12:00:00 SA
These guys are awesome. So positive, easy to work with, and very knowledgeable! We had both Freddy and Miguel out on separate occasions to help with our sprinklers, and each time they have been efficient and wonderful to work with. It is great to find reliable and friendly plumbers.

We were in dire need as the first time our system had broken and was basically flooding the yard. They were easy to schedule with and came right away. The second time we need to replace a valve and they looked for the most cost effective way to do it, which is greatly appreciated. Additionally, they treat the military well and offer a discount for active service members.

We won't be calling any other company in the future!

Laura J.
Laura J.
06/06/2017 12:00:00 SA
I live in a downtown high-rise on the 16th floor, so it was hard to find a company that does work in these buildings.  The woman on the phone was very understanding and efficient in helping me get someone here fast to fix the leak under my kitchen sink and clear a clogged drain.  Miguel and David were polite, clean and explained to me what they were doing every step of the way.  I will be sing them in the future for any plumbing needs!

Devon J.
Devon J.
6/28/2018
the best plumbers that I have ever had the pleasure of hiring! They do a very good job at what ever task you hire them for. I hired them to clean out all of my drains and toilet pipes because I haven't done that in years and I felt like it needed to be done. They handled it all and left NO mess behind!

R K.
R K.
01/07/2017 12:00:00 SA
I had to get my shower valve replaced inside the wall, these guys were able to fit me in on a Saturday morning after I called them at Friday 6 PM. Didn't even charge me after hours rates on a Saturday which was awesome. Freddy was able to give me a quote and the amount of time it would take right there on the phone. Called 5 other places that were 4.5+ stars on Yelp and these guys were the only ones who picked up right away. I left messages with other companies and only 1 called me back, and they weren't even able to give me a quote, just an hourly rate (and that's it!).

Miguel R. and Chris showed up right on time. I was afraid they were going to have to install a remodeling plate (big and ugly) since they had to go inside my wall, but they were able to install just a regular one. They protected my bathroom floor and tub with a thick blanket they brought, and had shoe coverings for the carpet. They even took the shoe coverings off when they went outside (I've had people just wear them outside which defeats the purpose). Originally Freddy estimated it would take 3 hours, but they got in done in 2.5 hours! They give a 1 year warranty on everything (parts and labor) which was nice to hear also.

Just call these guys, make your life easier.

M M.
M M.
5/30/2018
We had David D as our plumber and he was not only meticulous and exceptional in his work, but his overall attitude and demeanor were more professional than any other person I've had here (we've had a lot!)

David is an ideal person to work in your home, my 3 dogs normally bark at anyone and he came in, got to work and they didn't even bark. That's a good sign.

Hard to come across quality people like David, excellent service. Highly recommend and amazing price!!

Charles J.
Charles J.
5/17/2018
Robert G with Plumbing Tree saved my day! I woke up this morning to a leaking toilet so I needed to call a plumber ASAP. I had used Plumbing Tree in the past and really liked their work so I called them again this morning and they were able to come out to my house in no time! Robert G was thorough and fixed my leaking toilet in less than an hour. He was able to give me advice on some future plumbing work as well. I would def recommend Plumbing Tree to a friend. Thank you Plumbing Tree!

Jennifer C.
Jennifer C.
10/17/2014
I was a knucklehead and dropped my Tiffany's bracelet down my sink drain. I called my apartment's plumbing company and when I came home I found that they had not been there as promised nor had I received a call.

So, at 6:30 at night on a Friday I called up Plumbing Tree. The owner (super friendly) called me right back. Knowing how frantic I was and my desire to get the bracelet out as soon as possible, he had Jerry come out that night at such a reasonable price. Within 15 mins Jerry was at my door saving the day. He too was also extremely pleasant.

I would definitely recommend Plumbing Tree.

Denise K.
Denise K.
6/27/2017
We had terrible experiences with 4 separate plumbers (all with high Yelp ratings) prior to calling Plumbing Tree. The other plumbers either didn't show up to the appointment, tried to massively upsell us on something we didn't need, or gave conflicting information.

Miguel from Plumbing Tree took a few minutes to look at our leaky shower, gave us a couple options which matched the prices Plumbing Tree quoted over the phone, and identified the replacement part that other plumbers said didn't exist or couldn't be used. Miguel took the time to explain everything, hustled to pick up the replacement part, and worked quickly to fix the problem. He was professional, courteous, and wanted to make sure we were happy with his service.

This is the way it should be...both sides appreciating a job well done at a fair price.

Nathan F.
Nathan F.
2/28/2017
They did a great job! Kept me informed of their progress and what they were doing to troubleshoot the problem (clogged drain line for washer). The $10 off through Yelp was a nice bonus, and they did not charge me any extra for the few minutes they worked past the hour, which also left me feeling good about using their services again in the future. I would definitely recommend this company to anyone looking for a plumber who is knowledgeable, honest, and friendly. Thanks again for a job well done!

Bakker S.
Bakker S.
11/02/2016 12:00:00 SA
Freddy and the gang are great at what they do.  They keep you informed and are conscious of your time and money.  They are all about customer service and provide excellent work.  Good to know I have a plumber I can trust for all of my plumbing needs.

Jacqueline P.
Jacqueline P.
1/20/2017
Chris was very helpful and kind.  Since he finished early,  I asked him to install a water filter on my refrigerator for me. While it wasn't an easy solution, he took the time to find alternate ways to help me out! Would recommend!

Nicole Y.
Nicole Y.
01/03/2019 12:00:00 SA
My son apparently poops cinder blocks because my husband and I tried everything to unclog the toilet with no luck. Got a quick appointment and couldn't be happier with the service. The plumber was able to fix the toilet and also clear our shower pipes all within an hour time. Highly Recommended!

Brent C.
Brent C.
08/06/2018 12:00:00 SA
I have used these guys for a few years now and they are well overdue for me to write a great review about them. Freddie has saved me thousands from other companies shady quotes. He has done great work on a number of projects and I have grown to trust this company quite a bit.

Elena L.
Elena L.
2/22/2017
We have used Plumbing Tree on several occasions to fix a major clog and run a camera through our pipes.  Great service and a Wonderful team!  Very knowledgeable, friendly and professional.  They also have competitive pricing.

Rachel H.
Rachel H.
10/18/2016
I finally found an honest plumbing company I can trust!

Recently, the city of San Diego sent cameras down to inspect the sewers on the street.  The city left a note on my door stating we needed to our property lateral maintenanced due to tree roots, grease or other obstructions.

I had three different plumbing companies that offer free camera inspections come to provide a diagnosis and estimate.  These companies gave conflicting answers and provided quotes ranging from $600-$2400.  

Feeling like I might be getting ripped off, I did research on Yelp to find Plumbing Tree.  The excellent reviews on this site are completely justified. Plumbing Tree came and snaked my property lateral to remove the tree roots and only charged their hourly rate, leaving me with a bill under $200!!!  Plumbing Tree saved me hundreds, if not thousands of dollars. Thank you to Freddy & Miguel for excellent service.  You have a customer for life.

Bryan H.
Bryan H.
1/26/2017
If you read the side of their trucks and notice the Your plumber for life part, you'll quickly find out why.

The short version: We've been using Plumbing Tree since the team was just Freddy. We have two properties with a combined age of 150 years between them and have probably met everyone on the team now, most recently Jerry who helped us yesterday (twice for separate issues), and picked up where Chris left off so that we could host a kid's birthday party where he was working and Miguel who has helped us in the past. Plumbing Tree has always been prompt, professional and genuinely have their clients' best interest at heart. They also work quick, and clean. Whenever we have issues, I pick up my phone because I have them saved as Plumbers and I know I don't have to worry about anything after I give them a call. As an added bonus, everyone on the team is a genuinely nice person.

The long version: Chris started clearing our yard drains that had flooded over with the rains (and after I had tried and failed to snake them myself) on Saturday but we were also hosting a party for our daughter in the yard. When the bounce house guys showed up, he cleaned up quickly and held off on billing us for the work until they could come finish the job properly. Jerry was lucky enough to come finish the work for us on Wednesday morning and got it tackled and kept the charges down on the initial service call since it was a continuation. Later in the day once we had a break from the rain my wife was hearing a hissing sound and noticed some tile discoloration, called back and Jerry was out again to fix a slab leak. I thought that was going to break the bank but Jerry got it all handled in under 3.5 hours when the initial diagnosis was 4 to 6 hours (remember when I said they work fast?!) all while getting frequent visits from our 3 year old and keeping her safe and going over the work he was doing.

Miguel has helped us with a pinhole leak at our other place that he wrapped up in under an hour and Freddy has worked on our showers and sink fixtures in the past as well and I always count Plumbing Tree to save the day, go over the issues clearly, and in a tie for most importantly, fix it right and do honest and clear billing. Any issue they've fixed in the past hasn't cropped up again and the one time something was slightly off with a fix they were out IMMEDIATELY to correct it.

Rudy L.
Rudy L.
10/27/2016
I wasn't receiving any pressure or water on my toilet, so I called some local plumbing companies for a diagnosis and estimate. Freddy was the fastest to respond with a quote, and few them did not even respond at all. I was able to get an appointment within 24 hours, and the problem was fixed at a lower cost than the other plumbers quoted me. The company does charge by the hour, but Freddy worked very fast to ensure that the labor time did not go beyond the 1st hour. I would definitely recommend him if you are looking for fast service and reasonable pricing for your plumbing issues.

Sarah J.
Sarah J.
9/29/2016
I'm the past I have had some horrible experiences being a homeowner in San Diego. Plumbing tree was the complete opposite. Fast, professional, and top notch! I needed a new garbage disposal and installation. They got me in the next day, arrived on time and did an incredible job. I am extremely impressed and will be using them for all plumbing needs going forward!!

Natalie J.
Natalie J.
05/02/2018 12:00:00 SA
The provider was on time, polite, and efficient. He explained his work and tested it multiple times to make sure the leaks were definitely repaired.

Stephanie H.
Stephanie H.
12/03/2016 12:00:00 SA
Short story: HIGHLY RECOMMENDED! Great guys, won't up sell or BS you at all. They're honest, knowledgeable, personable, pet friendly, and they do great work. They respond quickly and are about the customer.

Long Story: We are so very thankful for Plumbing Tree! We had our tankless water heater die so I began calling every plumber on Yelp. I thought someone would have the part we needed, nope, we'd have to order it directly from the company which was horrible news when you're going on 48+ hours without having hot water. It took me 15 phone calls to find that out. Only 1 guy told me that upfront (& later PT said the same). I then decided we needed a new one, I couldn't wait any longer. Started calling again and got 1 company to come out and give us an estimate but they couldn't come out till later in the week to install the new heater. I then called PT and spoke to Freddy. He was at another job but made sure my call was important to him and called me back. He said he could come out the next day! How lucky were we?! I was able to text him photos of our old unit and where we'd like the new unit to go, he gave me an honest estimate and from our phone convo I could tell he really knew his stuff. I was sold. Freddy, Chris and Miguel came out today and installed the heater. They were all knowledgeable, polite, personable and listened to our thoughts, ideas, and concerns. I never once felt like they were pushing us into an up sell or anything of the sort. Oh, and were super nice to our dog which is a big plus. Needless to say YES I recommend them. YES we will use them again in the future. YES, hire them. If you need a plumber, go with PT, you won't be sorry.

Orrin F.
Orrin F.
07/10/2015 12:00:00 SA
I cannot say enough good things about these guys - just call them first and be happy you did.

I had a handyman cancel on me last-minute and needed a plumber ASAP for a quick sink piping fix.  I called them at 12pm on a Friday, sent a couple photos, and they said someone could be out the same day between 4-6pm and estimated 1.5-2 hrs of work and $50 in parts.  The guy showed up at 3:45 (early...AWESOME!), only took 1 hour, and only cost $27 in parts.  Essentially half-price for what I was expecting.  And, of course, they were incredibly polite, respectful, and did a great job.  I was impressed - and all that just a couple hours after calling.  Do yourself a favor and call them.

Yuchen H.
Yuchen H.
2/22/2017
Miguel was awesome. He was on time and got the work done quickly and efficiently. They also thought super thoroughly and  asked a lot details about our situation. Thank you so much!

George F.
George F.
11/25/2016
This is the 2nd time in almost two years I've needed a plumber and fortunately I knew the only place to call was Plumbing Tree. Clogged drain and kitchen sink water backing up into my clothes washer in the garage. Freddy's crew ( Miguel and David) showed up the same day and took care of business in about 40 minutes. Miguel and David were courteous and cleaned up after themselves. Thank you to your crew Freddy...Happy Holidays!

Arlene H.
Arlene H.
6/30/2017
Terrific service, pricing, professionalism.  Miguel, the technician was on time, courteous, and very knowledgeable.  Plumbing Tree is now my plumbing company of choice.  Highly recommend them.  Would give them more than 5 stars if possible.

Erika S.
Erika S.
02/03/2017 12:00:00 SA
I highly recommend this crew. I am very pleased with the work done for me. From the first time - when they pulled  a Sasquatch looking thing that had severely clogged the pipes in my third floor master bathroom- to the time they replaced my water heater; their customer service, honesty and  professionalism was above expectations. They are my GO-TO guys for any plumbing needs.

Darrell M.
Darrell M.
11/09/2016 12:00:00 SA
Plumbing Tree provided same day courteous service to fix a sink water leak for a fair price. They were in and out in less than an hour. Thank you!

Manda T.
Manda T.
1/27/2017
Plumber Chris Q, was very nice and professional.  Thank you for being so efficient and thorough.  We will be using them for future plumbing issues.

Calvin C.
Calvin C.
06/09/2017 12:00:00 SA
Migure came to our place on time & corrected a water heater installation that was done wrong for us by a home warranty plumber years ago.  He explained all the details to us before he start the work, and provided honest opinions to all the options that we have.  The price was good, and we also got $10 off by checking in with yelp.  Migure was very friendly & professional, and was willing to answer all of our questions thoroughly.  All in all, he completed all the works in time with great customer services.  I am glad that we have a great plumber like Migure to take care of our home.

Aaron K.
Aaron K.
8/23/2019
Couldn't say enough positive things about this company. We were in the middle of a master bathroom remodel when I stumbled across Plumbing Tree because of their ratings on Yelp. I originally spoke with Miguel who was able to quote me over the phone for the work. Over time, I had the pleasure of also speaking with Freddy. Both Miguel and Freddy were easy to get ahold of and extremely transparent about their pricing (which was also very affordable). I typically bid out several contractors for jobs and they won on their pricing and professionalism. On the day of work, we had Gilbert come to our home. My wife happened to be home while I worked and she said Gilbert was respectful and worked hard to finish the job on time. We had several issues come up in our bathroom that nobody could foresee but Gilbert was extremely helpful in making recommendations and giving guidance on what we needed to do. Needless to say, we will be using Plumbing Tree as our go-to plumbers from now on. We will also be recommending them to our friends and family!

Jennifer A.
Jennifer A.
04/08/2016 12:00:00 SA
We noticed a small leak from our water heater. Plumbing Tree came recommended to us by a neighbor who used them. We called and talked to Miguel over the phone who simply asked us to take photos of our heater and text them over to him so he could get a better idea of our dilemma (new heater vs repair). He confirmed what we knew: we needed a new heater. They were willing to install the water heater we picked out from HD which we had ready for them on arrival.  I took one star off because it took their worker 5 hours. Maybe it was a reasonable amount of time, given he had to additionally reroute the piping in the wall . But then again, the job could have used 2 workers on site as he needed an extra pair of hands to help him lift the heavy water heater. (Someone did show up momentarily to aid him even though my burley boyfriend offered to help.) Ultimately, I agree with other yelpers, this business was courteous, professional, and trustworthy so I would both recommend and use them again.

Update: It's been 6 months since installation and no problems. Thanks!

Ron B.
Ron B.
10/31/2017
I had an under the slab hot water leak and I called the people at Plumbing Tree to look at it. Freddy came up with a plan to re-rout the hot water line from the heater up one wall and across the ceiling between the 1st and second story and then down a closet to meet up with the incoming hot
water line that fed the rest of the house. Miguel and Oliber were tasked with the work to do this. They were very professional and their work was superior. They also changed out my old pressure regulator and installed a new ball valve for water shutoff to the house. They also installed a new hot water heater. Everything works great now. I recommend them highly.

Donald M.
Donald M.
12/13/2016
Company was responsive and technician (Jerry) was courteous, knowledgeable and quite efficient. Highly recommend the company for all plumbing needs.

Naagesh P.
Naagesh P.
10/19/2017
They provided timely service. Robert G who helped fix the garbage dispenser was professional,courteous and efficient. No unnecessary work; Like them. Will recommend to friends

Nicole C.
Nicole C.
08/04/2016 12:00:00 SA
Love these guys - they replaced a faucet in my backyard earlier this year, and the fixture broke. They came out and replaced it no charge (since it was under warranty) with a higher quality fixture in under 10 minutes. They are fast, communicative, very friendly, and provide recommendations without you feeling pressured. Thank you - please keep up the great work and commitment to customer service!

Alex K.
Alex K.
12/01/2014 12:00:00 SA
I live downtown in a high rise building and that was hard enough to find a plumber to come down here because parking issues or we're not set up to do that kind of plumbing Jerry called me back and said he would do it no problem. He gave me a 2hr window which I thought was fair. Jerry showed up with his partner Miguel and they tackled the problem in 20 mins. They were both very professional, friendly and most importantly quick! I highly recommend these guys since Jerry is a Jedi Plumber.

Kathy L.
Kathy L.
7/29/2019
We had a 50 year old sink that needed to be replaced.  I had used Plumbing Tree in the past so I called to get a quote.  I explained what I wanted done and with a few questions and descriptions, I got an estimate.  I was not sure on a date and said I would call back, the person on the phone did not bug me to schedule right now which I appreciated.  When I had everything needed I called back to schedule, they were very accommodating and gave a 2 hour window.  They did have an issue the day of, someone called out sick, but they kept me informed and let me know they would be out.  Miguel showed up and went right to work.  He had all the parts needed and got the job done quickly.  He had shoe covers that he took off and on when leaving or entering the house to make sure not to track stuff through the house.  He even took time to greet our nosy supervisor (dog) :).  Thank you Miguel M. :)!

Tori S.
Tori S.
09/02/2016 12:00:00 SA
After being quoted a ridiculous amount I decided to give plumbing tree a call for a second opinion. They came in the next morning and had amazing customer service and did a fantastic job for a fraction of the price! I will never ever call another plumber! Thank you so much plumbing tree!

Johanna S.
Johanna S.
11/22/2016
I have used their services once before when I had an issue at my home. This time there was a problem at my work so I decided to recommend Plumbing Tree to my boss. We had a shampoo bowl clogged at our salon so Miguel and David came out. As they were there Miguel discovered that we also had a leak. Then they had to replace a drain and the p trap. He showed me the messy work that the previous company had done. And boy let me tell you what a sloppy job it sure was. I definitely appreciated the honesty that came from Miguel and letting me know all the other problems at hand. Luckily he had all the parts available and it all took about 2 hours. The great thing was that we still were able to continue working on clients as they worked on the problem. I highly recommend Plumbing Tree with all your plumbing needs. They're honest, reliable, clean, and most importantly very proactive.  Thank you guys so much!!! And it was a pleasure doing business with you.

Mike S.
Mike S.
04/01/2017 12:00:00 SA
I called plumbing tree this morning because of a leaking pipe and to replace the spout nipple in one of my bathtubs. Chris came shortly after making the call. He was very polite, friendly, and professional. He fixed both issues within the designated time frame. I would definitely call them again for any plumbing issues that may come along in the future. Thanks Chris and Plumbing Tree!

Ana W.
Ana W.
3/27/2017
David and Jerry are awesome and very professional. They arrived on time and even came the first time with the foot covers which some companies just seem to forget. They did exactly what we requested and would definitely call on them again if we ever have the need of a great plumber again! Thanks for everything guys!!!

Cheryl W.
Cheryl W.
3/23/2019
If you are in need of a quality plumbing company who is reliable and excels in their customer service....then look no further. I have used them now 3 times each time I am left with nothing but major kudo's for them. They are  quick to respond providing a window where they really do show up within the time frame stated. They give spot on estimates and you are not left with any surprises at bill time. The tech's are knowledgeable, very respectful and courteous. The quality of their work is impressive once they are done you know your issue has been resolved. Seriously if you are needing plumbing work done look no further as this company is the best!!

Teren E.
Teren E.
3/13/2018
Quality, meticulous service I don't hesitate to recommend.  Are they more expensive than many?  Yes.  Are they worth it?  Absolutely!  They have solved (seemingly simple) issues that other plumbers were unable to solve. And they always clean up after themselves, which I greatly appreciate! Robert has been to our home twice now, and he hasn't left until I am completely satisfied: all issues resolved and all questions answered.

Kira C.
Kira C.
04/08/2016 12:00:00 SA
Left a message and got a prompt call back from Freddy who was professional and friendly. He gave me his assessment after listening to me describe the problem and gave a quote (which ended up being REALLY accurate) over the phone. He had an associate out to our house in less than an hour (I think we kind of got lucky!). Miguel was our technician. He, too, was very courteous and professional. He fixed our water heater issue with no problem- Overall the experience was an A+. We will be keeping their number on file for the future!

Mariiana C.
Mariiana C.
10/18/2018
Freddie was extremely professional in a plumbing situation we recently had.  We just recently moved into a new home and redid the flooring immediately.  The toilets needed to be removed and before we put them back in, we made sure to do some research on a plumber to reinstall the toilets up to code and worry free.  Even though this was a small job, Freddie came to our house promptly and before entering the home he put on some shoe guards.  I know that's a small detail, but it's little things like that that make a big difference.  He surveyed the bathrooms that needed the toilets reinstalled, walked us through everything that was going to be done, leaks he would be checking for and before we knew it, the service was done.  Freddie followed up with some insight on the install, used a thermo camera to even show us that all was good, and even recommended a system to help with hard water throughout the entire home.  Walked us through the job guarantee and made it very simple and worry free.  Would definitely recommend plumbing tree as we will for sure be contacting them in the future with any of our plumbing needs.

Debbie W.
Debbie W.
12/20/2017
Amazing!!!!!  

Plumbing Tree put in my new kitchen faucet and overflow for my dishwasher approximately two years ago.  Just about two weeks ago my Pfister faucet broke so I called Plumbing Tree back to help me figure out what exactly happened.  The diagnosis was the base of my faucet broke for unknown reasons.  Pfister sent me a new faucet and Plumbing Tree put it in for no charge even though my warranty had expired with them due to a miscommunication.  

I am thrilled with their service, expertise and professionalism.  Highly recommend and have already referred my neighbor!

Honest and willing to help in any way possible.

Thank you Freddie, Nelly and Robert for your outstanding service!!

Shane K.
Shane K.
10/14/2014
Called the plumbing tree again, over a year later for a small snake job.  Had a little sink backup, and the guys were out the next day, doing a great job, for a reasonable price.  

Plumbing tree definitely has my future business. Thanks again!

Sandra F.
Sandra F.
2/18/2017
Great customer service, 24 hr service appt from initial call. I sent some pics of my HW tank and what the issue was.  Miguel showed up on time after an on the way call.  Handled the job installing a thermal expansion tank quickly and professionally for the agreed upon price.  I had to do a little work I didn't contract them to do after he was done.  All tested just fine Miguel!  Thanks for the help, I'm off to a nice warm shower!

Dustin V.
Dustin V.
2/18/2019
We found water damage at the top of our kitchen cabinet and called Plumbing Tree for help.  We scheduled an appointment for two days later and Jamie arrived at our house promptly. After inspecting the water damage he did a very thorough job of testing our plumbing to determine where the leak was. Although it doesn't appear we have an active leak, because of Jamie's attention to detail and thorough inspection, I am satisfied that our plumbing is in good standing. In addition, the price was reasonable and Jamie was very friendly.

Mike M.
Mike M.
10/05/2018 12:00:00 SA
Unbelievable good work and customer service. Gilbert installed two bathroom sinks and drains in our newly remodeled bathroom. He was bright, professional, punctual and CLEAN! When he left, there wasn't even a trace that work had been done. Because of a very minor cosmetic issue, he had to return for an adjustment. There was no objection from the company about making it right. I will always call Plumbing Tree for all our needs and recommend them highly.

Emily J.
Emily J.
03/06/2018 12:00:00 SA
I'm giving Plumbing Tree two stars because I never received an official quote in a timely manner after they came to inspect and was unimpressed with the tech that was sent out.  I read all the reviews and I initially contacted them Feb 14th. At that point I had already had it snaked and scoped and diagnosed by a reputable company.  I just needed repair.  The admin messages were courteous and eventually Freddy did call after I sent photos and I explained the issue and said he felt confident in the scope diagnosis I had had since he knew the company that did it.  I felt confident in his knowledge and description of things.  He then was going out of town for the 3 day holiday so he scheduled a different technician for either Fri/Sat whenever that person was able to come.  It wasn't emergency but I preferred the soonest available Fri since this is a plumbing issue with my business. Anyway, the young guy who came Sat did not give me the confidence that Freddy did.  He wasn't rude but on the arrogant side claiming all the other plumbers who told me anything were all wrong.  I highly doubt that since my previous plumber was very experienced and had to retire due to illness.  He'd been working here for 35 years.  I know this old property very well and trust the repair professionals who have worked here for 30+ years. Plus Freddy had said he trusted the guy who scoped it.  The tech scoped it again since I am sure they want to see what they're dealing with prior to digging and repairing even though I had just snaked and scoped and diagnosed the week before.  So his scope diagnosis turns out different than the previous company. Now it was 10-30ft of problematic pipe vs 6-10ft on the previous scope who confirmed that there were no offsets that were an issue from the cleanout to the alley.  So this young guy is saying that there are offsets from the cleanout to the alley.  I watched both scopes and saw for myself and have been snaking it myself.  The issue is a belly or offset in this 6 feet of pipe.  I can easily snake the tp that piles up in that one area and it's all fixed but I can't keep doing that.  And using logics if that tenant was never complaining of backup issues (only the other tenant upstream was) then it makes sense there are no issues from the cleanout to alley. Anyway, he mentioned people who sell old houses because of things getting old and I heard the word jackhammer and immediately I knew I did not want this guy digging at my property.  It's dirt where my plants are, easy to dig and not under concrete or brick.  No need for jackhammering anything and the first scope guy said I was lucky that it was just in the dirt area! Zero confidence in this tech.  I wanted him to talk to Freddy and he called him and he said Freddy would review it and let me know what he thinks.  Was relieved to hear this so no work would occur that day.  Then the tech said I'd be charged the scope fee and Saturday fee, I have an issue with this.  I just paid $150 to scope it and I did not request a weekend day it wasn't an emergency.  I knew I'd be charged for them coming out anyway so I may as well get it snaked even though there wasn't a huge backup at the time so I asked him to do that.  I'm fine with paying that fee but I don't need to pay for two scopings and a Saturday fee.  What I need was the repair of the pipe and that's what he was coming to do and then did not.  It's one thing to apply it to a the actual repair price but the repair was now not happening.  So he talked to him and I only paid the snake fee and was back to square one.  Lots of money being spent on redundant things.  I waited for him to come back from vacation and messaged a couple of times about the full diagnosis and quote for repair and I was going to see if Freddy could do the work.  I received polite messages from the admin that he was catching up and would let me know soon.  That was Feb. 21st my last message, today is March 6th and I never heard anything.  Confident in Freddy's plumbing knowledge and would've been happy to have him come out to do the repair but not confident in the tech that arrived and disappointed I never received a quote after 20 days.

Olivia H.
Olivia H.
08/07/2017 12:00:00 SA
Very happy with the service of Plumbing Tree! Miguel was very knowledgeable and kept me in the loop while completing the repairs on our shower and refrigerator. Definitely would recommend wholeheartedly based on competency, speed and friendliness!

Howard W.
Howard W.
6/28/2019
Plumbing Tree helped me with updating many plumbing fixtures in my apartment and provided fantastic and professional service. We ran into many hiccups along the way because it was an old building with ancient plumbing, but the team was patient and able to come up with solutions to get everything properly fixed. They came out to my apartment a total of three times in order to get the job done, and all the extra work required was beyond what we anticipated when starting the project. Plumbing Tree was able to tackle all the unforeseen challenges, was flexible with scheduling, and also worked greatly with me on costs in order to keep them from spiraling unreasonably high. Ultimately, I'm very happy with their service, and their ability to work with me on the final cost was incredibly appreciated. 5 stars; fully recommended!

amy v.
amy v.
9/24/2016
Called them again.  Fitted me in the next day.  Showed up on time.  Fixed the problem.
Miguel and Miguel know their stuff and are pleasant and careful when in your home.  Couldn't ask for more. Keeping this short because my original review was quite long.

Yukiko Y.
Yukiko Y.
7/25/2017
Just amazing!! My shower replacement is not easy, very trick because it is custom tub makes regular shower sets does not fit well. I find only one which actually does not work perfectly. However, Jerry tried to find the way make it happen!! His skill and knowledge were supreme. More than that he is super nice person. I am so happy to know this company and I will defenately use when I need plumbing job. Oh, also the charging is totally friendly!

David F.
David F.
06/11/2016 12:00:00 SA
You would be foolish to look anywhere else.

I have owned several homes and rental properties, and I have employed many plumbers over the years. I rarely do reviews.  I'm making an exception for these guys.  I have had the same car mechanic for over 25 years and expect to do business with Plumbing Tree for just as long.

They take pride in what they do.  They really want to do the best job they can for you.  Second, they are SUPER easy to work with.  Many plumbers give you that you're kind of dumb about plumbing or leave me alone stuff.  These guys just show up, introduce themselves, and calmly get the job done. No drama.  You feel good when everything is fixed.

They were timely, they did quality work, they were neat, they explained what they were doing.  Prices were really good.  Very happy to give them the best review possible.

jessica a.
jessica a.
1/13/2017
These plumbers are very reasonable and accurate.  Thanks to Miguel and David for getting on that roof and taking care of that problem for Arzaga Properties!!   You guys are a great team and I high recommend you. Thanks again.

A. S.
A. S.
5/25/2018
Used them again for another plumbing issue. Again, they were on time and got me a next day appointment. David was knowledgeable and helpful and fixed the issue in an hour. I really appreciate it!

Ron C.
Ron C.
8/15/2016
These guys are on it.  Got my water heater running when I gave it my best. Timely, friendly and thorough.  

Good work.

RC

Amanda G.
Amanda G.
8/15/2014
Freddie & his crew are awesome.  He has continually resolved issues for properties that I manage on short notice, and is very reasonably priced.  He is prompt, friendly & professional.  
AMG Props has been using him for about 6 months for all our plumbing needs and we will definitely continue to do so.  Thanks for everything!

Sarah A.
Sarah A.
08/08/2016 12:00:00 SA
These guys are great! Recently the plumbing in my kitchen decided to go crazy. I had a leak, a plug and possible damaged garbage disposal. On a whim, and partly due to the high ratings on Yelp, AND because you never know what reviews are honest, I decided to give Plumbing Tree a try. These ratings don't lie! These guys are to the point and are without a doubt, educated in their profession. They got to work right away and figured out the issue soon after. They were friendly from start to finish answering any questions I had, and were in and out after fixing the problem quickly yet efficiently. I highly recommend Plumbing Tree. They provide great pricing (military friendly), customer service and quality work. Thank you guys!

Colleen M.
Colleen M.
12/03/2015 12:00:00 SA
Thank you thank you thank you Miguel and Freddie!  So polite and professional! And I appreciate the fact that they wear coverings on their shoes every single time they come in and out and left our kitchen at least as clean as it was before!  I would recommend these guys to anyone.  And as much as I dislike doing dishes, I'm so excited that my sink works now and I can actually clean my kitchen!

Julie T.
Julie T.
11/17/2015
Freddie and Miguel have been great all around with customer service and efficiency.  We have used them 3 times and as a new home owner they saved us money by honoring the first price they quoted.  Which is HUGE in my book!  Thanks guys!

Chris K.
Chris K.
11/25/2016
Have used these guys twice now and both times they have come thru with amazing service. Easy to set appt with Freddie and service techs Miguel and David did great and fast job. Would highly recommend!

Ashley G.
Ashley G.
11/22/2016
A week before Thanksgiving we experienced a major kitchen sink drainage problem.  My wife, who comes from a plumbing family, considered it a personal challenge.  She plunged and snaked all weekend.  Monday morning came and she regretfully admitted defeat and we called a plumber.
We Yelp'd many, including one which was recommended on Next Door and went with Plumbing Tree... fantastic choice!  Jerry was out within a few hours and worked about an hour to clear the clog; courteous, clean, professional, and at reasonable cost.
Everything seemed fine, but then the drains reclogged the next day (grease clog).  Jerry and a helper were back within a few hours and worked another 45 min. snaking multiple times... no further charge because of their 6 mo. warranty on their jobs.  Recommended very highly!

Jared N.
Jared N.
7/13/2019
Freddy and his team are professionals. Very reasonably priced, quick, and do good work. The communication is very good and they really care about their customers. Would definitely recommend.

anthony m.
anthony m.
3/31/2018
Freddy, Chris and Alan did a wonderful job with my water heater, kitchen drain, ice maker line and main clean out projects on my new house. They addressed all these issues in one day and did a great job. They provided pictures of the repairs made under the house, and cleaned up the areas when they were through. All in all I'm very happy that I went with Plumbing Tree!

Zirk K.
Zirk K.
12/01/2013 12:00:00 SA
I was referred to the Plumbing Tree after I was seeking help on Facebook.

A good friend of mine referred me to Freddy and mentioned that he was a great plumber. I had a horrible Clog in the bathroom of a house I just rented and I looked online and searched for a bunch of DIY ways of fixing it, I poured Vinegar, Bought the Gel Unclogger I even bought one of those Snake Uncloggers at Home Depot. None would work with the horrible Clog.

Freddy arrived on Thanksgiving day and he surely fixed it in under an Hour, he had a great attitude and was able to fix it very quickly.  Everyone needs a good go to plumber and now I found one.

Thanks Freddy!

Zak M.
Zak M.
12/05/2017 12:00:00 SA
I spoke with Freddy a few times on the phone regarding a couple of issues I had related to plumbing. Freddy is truly a stand up guy and extremely honest; he took the time to explain to me how to fix two issues on my own. I can't be more grateful for finding Freddy as there are many other businesses that don't look out for their customers best interest. Freddy's knowledge, integrity, and professionalism are greatly appreciated. My experience with Plumbing Tree as a whole was 5 stars plus!

Michael M.
Michael M.
4/15/2017
These guys are great.  They worked on my family's condo and did an excellent job.  Freddy and I communicated briefly a few times before setting the appointment, to make sure that I had the proper items (my mom wanted specific things) the first time around.

Great communication, on-time service, and quality!  They even came back out to the condo at my convenience, to adjust something from the initial installation for one of the bathroom sinks.

I would definitely use them again!  Excellent plumbing company!  Thank you Freddy and everyone at Plumbing Tree!

John C.
John C.
10/29/2013
It's hard to find a good plumber.  It's even harder to find a good plumber with integrity.  Freddy is experienced, skilled, and honest.  He's not out to make a quick buck.  

I called Plumbing Tree on a shower leak that I ran into a snag fixing on my own.  Freddy offered me an explanation of what would need to be done over the phone.  I elected to bring him in anyways due to time constraints.  He did a great job, kept to his estimate, and offered a 90 day warranty on the work.  

I have to say that a 90 day warranty is incredible.  Plumbing can get pricey and it's great to have the confidence that your money isn't going down the toilet (pun intended).

I'll definitely be reaching out to Plumbing Tree for my future needs.  5 stars!

Angelo F.
Angelo F.
8/18/2015
I'm having my landscape done and the project manager mentioned that I should have my main water line looked into sooner rather than later since it has a slow leak and it looks corroded.  Since the landscape work was being done today and the paved stones were going to be installed around the main line I figured I should have it looked at and replaced as a permanent solution.  I found Plumbing Tree and based on their 5 star reviews, I gave them a call.  
I spoke with Freddy and explained the situation.  I sent him a picture and he gave me a quote over the phone.  He had availability the following day but I asked if it were at all possible for someone to come today since I'm having work done.  He said he would come out to my house himself along with one of his guys between 3 and 5pm.
Freddy and Jerry showed up and went to work immediately.  
My job needed additional parts so Jerry stayed and worked while Freddy went to the store to get what he needed.   The job was done exactly as Freddy explained and the cost was spot on.  
Plumbing Tree has excellent customer service from the moment Freddy answered the phone all the way through the completion of the job.  Freddy even took the time to look at a gas line I have out back since I wanted to know if the line was still good and how much it would cost to add a shutoff valve.

Laura R.
Laura R.
5/29/2016
As we all know...women with long hair and a lot of it...shower drains get clogged. We sold our house and needed a plumber ASAP for the master bath shower before close. The guys at Plumbing Tree worked through our scheduling conflicts and were willing to come when our movers were in the middle of packing our house. We had Freddy and another guy--they wore foot protection (thank you!) not even our packers did and we have very light carpeting. They were very polite and worked quickly to get that hair rat out. If you're military, they do offer a 10% discount. Thank you guys!!!

tuong t.
tuong t.
2/29/2016
Bunch of really cool guys, quoted me for a great price and didn't fail to deliver. Will be using these for future plumbing jobs. Keep up the good work fellas

SK S.
SK S.
5/20/2016
I called Plumbing Tree to come by and fix a few plumbing issues we had in our downtown condo. Miguel provided great service on really short notice. He was professional, clean, and polite, and was very quick with resolving the issues. These guys have it figured out and I would recommend them to anybody.

Chris S.
Chris S.
5/18/2018
Called them and made an appointment for a sewer line cleanout and David showed up and did an outstanding job. He was very professional, and took care of business.  He asked a couple of questions to make sure he knew the house set up and was obviously knowledgeable. My last plumber was great, but he retired and I'll be using these guys for my plumbing work moving forward. Straight forward pricing, quick and efficient, and the cost was more than reasonable compared to others I have checked in with.

Fhhjj G.
Fhhjj G.
3/28/2019
Very courteous and professional. Arrived on time and quickly diagnosed the issue. Explained what was going on, provided clear estimate. Would definitely use them again.

Peter C.
Peter C.
3/26/2017
Once again the guys at plumbing tree come thru
Easy scheduling
Arrived as promised
Very polite and efficient.

Alberto A.
Alberto A.
3/16/2017
Excellent company, I have been using them since 2014 and Freddy and his staff are well trained and they always respond right away.

Rebecca S.
Rebecca S.
03/12/2019 12:00:00 SA
This company and all of the folks who work here are AMAZING! Honest, kind, and hard working. If you're needing any kind of plumbing work done, this company is a MUST! Thanks Plumbing Tree!

Christina R.
Christina R.
4/29/2016
These guys are awesome.  Called on Thursday and Freddy answered the phone.  I told him that I needed a new garbage disposal and he told me that he might be able to fix the one I already have for less money than to replace it.  How many folks offer you a possible cheaper solution?!  He was here on Friday and confirmed I did need a new garbage disposal after seeing if he could fix the old one.  He stuck to his price quote that he gave me on the phone and was courteous and professional.  These guys are definitely going to be my go to plumbers for now on.  Thanks!

Fred S.
Fred S.
03/07/2019 12:00:00 SA
These guys are amazing! Get there fast, very efficient, extraordinary quality, nicest and most honest plumbers you'll ever meet too!  Go f/ it! They are the best!  Beautiful work of art welds and overall work!  Real masters!  Get ready to be amazed!

bronson p.
bronson p.
09/07/2016 12:00:00 SA
We have been fortunate enough to utilize the services of the Plumbing Tree crew many times in the last few years. A couple emergencies and a couple routine things. Today, Miguel came to prep our kitchen for our new remodel and did an amazing and impressively fast job pulling old pipes, placing new ones, capping old ones off under the house etc. We will always recommend them!

Linda A.
Linda A.
03/06/2019 12:00:00 SA
Carlos did a fantastic job unclogging the garbage disposal. He was friendly and knowledgeable. He gave me some tips on keeping the garbage disposal in good shape. He even cleaned up under the sink was done in just about a half hour!

Angela K.
Angela K.
09/01/2016 12:00:00 SA
I would absolutely recommend this company. Miguel showed up at the appointed time, was professional and friendly. He completed the job quickly and then cleaned up a laundry room mess that wasn't even from him. Great service!

Daniel G.
Daniel G.
1/24/2016
Let me start by saying Freddy was awesome and helped me out so much. I have in escrow rite now and got the plumbing scoped! Best pricing and I called all over San Diego also very prompt.

April B.
April B.
08/04/2015 12:00:00 SA
When our plumbing issue was not fixed after the first visit, this company returned to the location and fixed it a second time.

Gerilyn H.
Gerilyn H.
02/09/2017 12:00:00 SA
From the get-go, Plumbing Tree is extremely professional and respectful. They call to schedule a time and -get this- they arrive when they say they will. A rare find amongst the trade. Miguel Ruelas was here two days this week working on various jobs entailing all sorts of different tasks; he was knowledgeable about each task and worked swiftly. He was always cheerful and kind to me and my kids- this is particularly notable when your little ones are in the middle of their work space. Very pleased!!

Paul B.
Paul B.
02/05/2017 12:00:00 SA
Had them repipe my condo from plastic to copper at a reasonable price. They did a great job.
I called them up again to move some pipes under my new kitchen sink and connect the dishwasher as part of renovations.
These are my go-to plumbers.

John R.
John R.
08/05/2016 12:00:00 SA
Freddy and the rest of the team is amazing. Speaking with Nelly is very easy and they always call you back. I contacted 6 different plumbing companies on Yelp including a preferred plumber that we recommend to all of our clients. The only company to message me back and go to my home to give me an estimate was Freddy. They were quick to jump on the job so guess who I hired?? I am so glad I did. They have been honest and kept me in the loop on the whole job. They have stayed true to the estimate and even have been able to add other small jobs along the way. I want to Thank you guys so much for having such amazing customer service skills. You better get ready because all our business is coming to you. Thank you again!!!

John P.
John P.
8/27/2013
I love yelp.  It allows me to find great service like one provided by Freddy at Plumbing Tree.

My tenant's faucet in his bathtub was leaking water so I looked up Yelp and called a few places that had great reviews: one turned out that our schedules didn't work out, one seemed rude over the phone where I got the impression I was more of a hindrance than a customer (I won't name the plumber since my impression came from only one call), then I called Plumbing Tree.  I initially got Freddy's voicemail but within minutes I got a call back from him and scheduling a time was very easy.  I described my tenant's situation and he suggested I send him some pictures of the faucet handle so that he can be better prepared, which I appreciated for his proactive approach.

On the day of the service Freddy was on time, articulated the problem and my choices well, and  and was courteous throughout the whole time.  The whole process took an hour and half due to our run to Home Depot, but it was a painless experience and my tenant and I were happy with the work.  

I am not sure if it was the cheapest for the work itself, but from my experience I assess Freddy as someone whom you can trust to do the job without any type of deception.  And sometimes that is what counts the most.

T M.
T M.
07/07/2016 12:00:00 SA
Freddie, Miguel and Andy are top notch. Couldn't be more please with their service today!

Emilie M.
Emilie M.
12/19/2016
Miguel did a great job installing our new kitchen faucet.  He was courteous, clean and worked efficiently.  The faucet works well. The only issue I have is that he measured our house water pressure valve before coming to our door and later suggested that we have the pressure valve replaced. We didn't do that.

Charlotte S.
Charlotte S.
12/08/2016 12:00:00 SA
Andy and Jerry came over today to fix my dishwasher-could not be happier with their service. Extremely knowledgeable, and they fixed an error made by previous installers.  Punctual, polite, and great service-would highly recommend!

A E.
A E.
4/24/2015
Considering that a Yelp 5 star review means as good as it gets, I can't in good faith say the overall (in italics) experience warranted that. That said, the service performed by Miguel, was indeed 5 stars.

I won't go into background details, but my bathroom sink hasn't drained well ever since I moved into my loft... then all of a sudden, it wouldn't drain at all. My owner tried to set me up with their plumber (same last name, so I think it was their brother), who then proceeded to no-show on two separate occasions. Annoyed since I don't want to spend my off days waiting for a plumber to not come, my owner said the just call someone and they'd cover the cost.

I've never had to call a plumber before, so like seemingly everything else, I turned to Yelp. I tried a few of the top rated, who didn't really have much time for a simple clogged bathroom sink - uh, I might be able to get to that on Monday, was one reply.

Then I get to Plumbing Tree and give them a call. From an 8am call, they were able to get me a 2-4pm appointment, which I was fine with. The person scheduling was friendly and informed me that I'd be called when someone was getting close to heading my way - about 30 or 45 minutes ahead of time. I received a call saying the morning appointments were running long and that I should expect someone to be there towards the end of the time window or slightly past. I was fine with that, since I didn't have to be anywhere until a few hours after.

At about 5pm, I had to call and confirm I was still scheduled, since I hadn't received any updates. I was told that someone was coming shortly and was offered a slight discount for waiting this long. About 45 minutes later, I received another call, this time from the plumber himself. He said he was on his way and confirmed my address.

Miguel showed up just as he said and was very friendly and polite. He was able to fix my bathroom sink in about 20 minutes and wished everyone I dealt with was an efficient and professional. As I stated above, Miguel's work gets 5 stars and the company overall gets 4. I would definitely use them again, but if I had somewhere to be after their 2-4pm window, they would've missed the appointment. I also had to call them for an update. It's for these 2 reasons, I reluctantly couldn't say as good as it gets.

I won't publicize the discount amount, since I don't think that would be right, but they charge $95 for the first hour, with a minimum of one hour. From there, they bill in 15 minute increments. So basically you're going to be paying a minimum of $95.

Richard M.
Richard M.
11/11/2016 12:00:00 SA
I had a problem with my garbage disposal and Miguel and David came out right away. They were extremely friendly and professional and had the problem fixed in no time at all. I will definitely be calling them again if I have any other plumbing issues. Thanks guys!

Danny A.
Danny A.
05/01/2013 12:00:00 SA
My kitchen sink clogged and wouldn't drain, even with the disposal running.  It's a double-sink so it would drain but only to fill the other side.  Super frustrating...and drain cleaners didn't do the trick.  

I spoke with Freddie, and he confirmed he would arrive the next morning.  He ended up calling me earlier to confirm he planned to arrive early due to a cancellation.  Already, I was impressed.  

When he arrived, he assessed the problem, explained the process he planned to take, and ensured he had the right equipment for the job. Second, he confirmed that the pipes were sauteed shut, but that he would do his best to avoid cutting it by troubleshooting and working the drain.  Not only did he fix it, he went over how to keep my drain clog free (with non-toxic products) going forward.  He gave his number to call him in case I experience issues.  

Plumbing Tree was referred by Tools and Hardware shop in chula vista, but it's certainly the first number I'll call if I ever experience an issue.  Their work, ethic, and demeanor are all quality.  Highly recommended!

Hui J.
Hui J.
12/22/2015
i find plumbing tree service here on yelp. Called them this morning for disposal replacement and leaking problem.  They sent Miguel and Alex within 2 hours, Which is right on time for my appointment.  Great works. Miguel and Alex even did cleaning the trash and wipe the dirt from the replacement work, which is really really nice! I highly recommend Plumbing Tree!!

Walter V.
Walter V.
12/19/2015
Had to have all the components under my kitchen sink put back in (garbage disposal, faucet, etc) as well as a new dishwasher installed...called 4 plumbers for quotes. The quotes I received were:
$650 (flat rate)
$525 (flat rate)
$459 (flat rate)
And plumbing tree, who quoted me a range of $160-300, and said they charge on an hourly basis. Went with plumbing tree and they completed the job for $270 (needed a couple parts which cost $21 which they wouldn't have known I needed when they quoted me). So glad that I shopped around for a fair price.  Miguel came in, completed the job in just over 2 hours, and was pleasant and professional. Highly recommend and will definitely use them again.

kevin d.
kevin d.
05/09/2017 12:00:00 SA
Great plumber. Miguel.  Very conscientious, efficient and friendly.  Came right on time and knows his business.

Aaron S.
Aaron S.
10/24/2018
These guys did a great job on two projects for us and at a reasonable price.

Thomas B.
Thomas B.
12/02/2017 12:00:00 SA
I had a pedestal sink to install that I thought I could myself and it be quick. My wife is prego and due in a week. I needed plumbing tree ASAP! I came into quite a few problems and needed a pro. David D. from plumbing tree came out and handled it like a boss! He was fast and efficient. The sink looks great and I trust 100% he took care of everything! Thanks David and plumbing tree for all of your help!

Deborah H.
Deborah H.
4/13/2018
Robert did an awesome job! Super fast and right on time!!I will for sure call him again!!

Ernie C.
Ernie C.
11/27/2017
Great experience with Plumbing Tree.  David D. was prompt and very professional.  I had a backed up sink drain and he was able to fix it and give me the peace of mind that it was fixed right.  I would highly recommend this company.

Sunana B.
Sunana B.
7/29/2017
I have been using Plumbing Tree for our rental properties for the last five years and have always been impressed with their professionalism and speed at getting back to me, but David just outdid himself today. He spent 18 minutes on a Saturday night with me walking me through how to turn the pilot back on our water heater. I tried and tried myself this afternoon after accidentally turning the gas line off and couldn't make it light. But David stayed on the phone and we tried it four maybe five times and I was just about to give up when the water heater Status light blinked and showed sign of life and then he guided me on how to turn it gently to low and then to high and then voila!! I heard the fire light and whoosh! We had fire!! I can not tell you how grateful I am for his patience and diligence. My poor 80 year old mom can have a hot shower tonight! I'm a true believer in Plumbing Tree and it's just another example of how these guys go above and beyond other companies to really take care of their customers. Highly recommend them for any Plumbing needs you ever have. Freddie has built a great team of plumbers, I have always been impressed by Freddie, Miguel, Jerry and now David.

Katie P.
Katie P.
04/06/2018 12:00:00 SA
My experience with Plumbing Tree was that of easy, friendly, and timely service.  From the first point of contact on the phone until the work was finished I felt in good hands. I specifically recommend David as he was kind, efficient, and trustworthy.  I will be calling him again when my next need arises.

Zachary D.
Zachary D.
3/30/2016
Amazing Customer Service!  Polite, Organized and skilled.   I plan to utilize these guys for any future plumbing service.   They stand behind their work too... they came out for a backed up kitchen sink,  the sink was flowing again in no time.   They left and their was a super tiny leak from a loose pipe.   Without hassle or question they sent someone back out right away to fix it... been running clean since.   Love these guys... I've been through so many bad plumbers ... these guys made it a pleasant experience.

Ken W.
Ken W.
1/18/2017
Great quick response and prompt professional service. Will use them in the future if needed!

Marrissa S.
Marrissa S.
5/21/2013
I use Yelp for everything, and when it came to clogged shower it was no different. I wanted someone who would get the job done right the first time, professionally and with no hassle on my end.

My initial booking with Freddy had to be cancelled due to schedule clashing for both of us. He rescheduled with me for immediately the next day and showed up ready to go.

He finished the job in a little under 30 minutes, had a phone that conveniently allowed me to pay with my card and was super friendly the whole time.

Thanks again, Freddy!

Miller T.
Miller T.
3/18/2016
Plumbing tree is outstanding!  Freddie came to my house the very next morning after I placed a phone call for help.  They were upfront with me about the charges and had all the needed equipment.  They came in uniform and were very professional.
I needed tree roots cleared out of my sewer pipe through a new cleanout access point that was just installed in my backyard by a different, less qualified plumber.  The other plumber wanted to charge me $500 to come back and in 2 days after installing the cleanout pipe to clear out my roots and to make a video of the cleared pipe.
Freddy and his crew cleaned out the pipe in about an hour and showed me the video before asking me if I was ready to make the video.  They charged me $315 with credit card and gave me a detailed receipt.  They were very well priced and easy to work.  My plumber from now on!

Matt B.
Matt B.
05/12/2017 12:00:00 SA
No show. Spent 20 min on the phone scheduling an appointment weeks ago. Even sent a follow up email with details on the faucet to be installed per their request. I called when they were supposed to be here to be told I'm not in the system by the same woman who scheduled me in the first place. Not reliable, unfortunately.

Melissa M.
Melissa M.
7/28/2017
Plumbing Tree is awesome all around! The whole team from beginning to end are all top notch people. We work with them often through my company and all out clients are happy with their work and service. Recently I had a personal plumbing issue and could think of no one else I wanted to help. Freddie came out reviewed the issue and helped us control it until it could be fixed. Once I was schedule Jerry & Adrian came in and were super helpful about letting me know every step of the way. They were polite to my overly barky dogs and did an amazing job. Their support staff is always the sweetest to speak too. Nelly handles the scheduling and she is 100% on top of it. She lets you know what is available and does that best to accommodate you and then also calls to let you know when they are on there way. Then you have Melissa in accounting who makes everything smooth at the time of close. I recommend Plumbing Tree if you are looking for quality and good service.

Alexis S.
Alexis S.
2/27/2018
I was referred plumbing tree from a buddy of mine to assist me with an ongoing issue I had with my tankless water heaters at my Laundromat. I was worried that they would need replacing however Freddy exceeded my expectations and pulled off a miracle! He managed to get my water heaters replaced under warranty even though it had just expired! He went out of his way to take pics and get everything needed! Very professional, courteous, honest and just a great guy and company! I will only use Plumbing Tree from now on and can only recommend their service for anyone needing a plumber.. he also fixed a leak in my sink at no charge! 5 stars all day!!!

Gabriela M.
Gabriela M.
6/18/2017
We moved into a new place this week and on Saturday late evening we had a major plumbing issue, in my opinion. Sewage was coming from the bathtub and master shower and the toilets were clogged. Absolutely disgusting. I immediately went to yelp and started calling 24 hour plumbers. I called 8 plumbers, only one company answered and they were busy til the following morning. I was not about to let sewage sit overnight where my kids take baths. I left 7 messages with other companies and only ONE business called me back. Plumbing tree called me back and had a plumber to us in an hour and a half. Miguel was awesome, professional, great with my kids and cleaned the mess after. I'm so thankful he came to our rescue and fixed this disgusting issue. Please also remember the other messages I left were with other companies that had 5 star reviews but not one called me back, still to this day. Use plumbing tree for their reliability, professionalism and the icing on the cake was it was less then we expected, although at that point I would have payed triple to get rid of the problem. Thank you Miguel and Plumbing Tree!

Heather L.
Heather L.
8/23/2016
Lifesavers.........

StandUp For Kids San Diego would like to send a huge Thank you to Freddy and Plumbing Tree. We had a huge backup at our homeless teen drop in center. Needless to say it was Yucky . We called Freddy and he came out at 8:00 pm and fixed our problem for free!!

This is not the first time they have come to our rescue.. Thank you , Thank you , Thank you!!

We will be able to open up with business as usual today for our teens..  

We highly recommend this company and their very charitable company !!

James T.
James T.
8/13/2016
I've dealt with a few different plumbers over the years living in San Diego, but none have been as professional, courteous, or effective as Plumbing Tree.  Most recently a plumber subcontracted by a home warranty company to clear a clogged shower drain without success.  That company was unable to fix the problem in an hour of work, but Miguel and Anthony from Plumbing Tree were able to fix the problem in a matter of minutes.

This is the second time that I've used Plumbing Tree, the first was for the installation of two toilets during the renovation of our home.  That was about 8 months ago and was similarly completed as advertised with absolutely no problems.  

I would highly recommend Plumbing Tree for home plumbing needs.  Thanks for your help!

Emma Lefkowitz And Brian Tague - S.
Emma Lefkowitz And Brian Tague - S.
9/19/2015
I called upon these guys to clear a drain line and a bathroom. I found them on yelp and was extremely happy with their service and price. They are a smaller company with a smaller crew, but would still highly recommend. Their start time estimates were a little off because other projects ran long and the communication with this could've been a little better. Again they are a small and growing company, and that is part of the good price I was quoted/charged.  I will definitely use them again because they were very professional did good quality work and the price was right!  Give them a shot...they have great potential.

Brittany Z.
Brittany Z.
1/30/2018
David came out to fix our leaky water spigot and noticed that our washer was leaking some water from the drain, so he offered to fix that as well while he was here! Everything works perfect now. We are very happy with their professional and courteous service and will definitely be recommending them!

Erica R.
Erica R.
06/08/2017 12:00:00 SA
Very happy with the repipe that Jerry and his brother did. My neighbor across the street is a plumber and I wouldn't use him because he was WAY overpriced compared to Plumbing Tree and didn't do as good as job on a smaller issue I hired him for before my repipe (plus, his guys aren't as fun and friendly as the guys from Plumbing Tree). The guys worked really hard and fast.  Not to mention, they explained what they were doing and why. I felt really comfortable leaving them in my house unattended. They even did a great job of cleaning up everything as well. I'll definitely use them for all my plumbing needs in the future. Great service and a great price - you can't beat it!

Hernan L.
Hernan L.
01/07/2016 12:00:00 SA
Plumbing tree is great! I needed some work done on a leaking three compartment sink. They managed to still show up to the job even though there was about a foot and a half of water in front of the store from the crazy El Niño rain. Jerry showed up with a smile and got the job done in reasonable time. Not to mention, the quote over the phone was on point. Now I have a non leaking sink!  I would definitely recommend!

Valerie A.
Valerie A.
11/29/2015
We had major build up in the pipe of our kitchen sink. I called Freddy and he was very professional and courteous. Miguel did an outstanding job and tried his best to complete the task properly and quickly. In addition to excellent service, the prices are great too comparable to other plumbing companies in the area. I highly recommend Plumbing Tree for their superb service and professionalism.

Kris C.
Kris C.
11/28/2017
Fantastic Service! I've found my new go to plumber for San Diego. David was very professional and explained the repair process as we went along with my hot water heater low flow issue. I'll definitely use them again and highly recommended to anyone looking for excellent plumbing service and pricing.

Amanda M.
Amanda M.
5/27/2018
I had some issues with a toilet that wouldn't stop running so I called Plumbing Tree. David came out, assessed the problem, quoted me the cost to replace the parts, and fixed everything within the hour. David was friendly and very knowledgeable, especially when I asked him about a few other plumbing issues. I would highly recommend Plumbing Tree. It's also helpful that you can text them pictures ahead of time so they can make sure they have the correct parts in stock before they show up for the job.

Samuel G.
Samuel G.
9/16/2016
Had an issue with our water heater and was quoted ridiculous prices with other companies. They did us right! It was a simple solution for a low price. Great work and service. Thanks Plumbing Tree.

Wolfgang H.
Wolfgang H.
09/08/2016 12:00:00 SA
Like always they did an amazing Job. They had been at my house the fourth time (always different things where broken) first the sewer, then the main water pipe, then the sewer again on a different place. They came over within 24 hours and did a great job. The best plumber in San Diego.

Christina B.
Christina B.
11/15/2017
They were prompt, friendly, and did a great job troubleshooting and fixing our sump pumps. They quoted us a price on parts, which we accepted, but then went above and beyond to do a little more research and help save us a little money.  Plumbing Tree will be our first call for plumbers.

Marlene R.
Marlene R.
07/01/2015 12:00:00 SA
These guys are awesome.  I  called on a Sunday for a non emergency water leak issue. I left a message and within 15 minutes Freddy returned my call and set up a time for the next day. As promised,  I got a text message that Miguel would be coming out,  followed by a phone call from Miguel to let me know his ETA. He was very professional and pleasant.  He found my problem and explained everything to me.  Because it was going to take longer to fix, we set up a time 2 days later.  Another Miguel gave me the same professional attitude. These guys have customer service nailed!! The price was very reasonable as well.  Found some new plumbers.  I am a single mom and not once did I feel I was taken advantage of,  or scammed! !!

Elizabeth B.
Elizabeth B.
05/11/2018 12:00:00 SA
Prompt and courteous.  City of San Diego is wrong in water bills.  This company did a good job.

Ella P.
Ella P.
9/24/2014
Freddy and his assistant were amazing! I dropped an important piece of jewelry down the drain and couldn't retrieve it myself. I called around and not only did he offer the best price but he was the most knowledgeable and gave me the best customer service. They came over the same day and I have my earring back! Fast, affordable and great service.

Stacy B.
Stacy B.
06/06/2017 12:00:00 SA
We have used plumbing tree at both our house and our rental. They were able to figure out where we had a small leak that was causing our water bill to go up and fixed it, and even replaced the tub fixture free of charge. They are highly professional, trustworthy, upfront about pricing, timely, and we have had no issues with the work that they did months later (in stark contrast to the last plumber we used). So happy we found them.

E T.
E T.
4/16/2018
Plumbing tree has been out to my house twice now, and I have had great experiences both times so far. David was out today to perform preventative maintenance on my shower drain and sink drain. I am so thankful for the diligence and care taken to be sure that the work is done right. Definitely worth a call!

C. K.
C. K.
4/13/2018
David with Plumbing Tree came out to my property on super short notice to fix a few things we needed done before closing escrow. He was quick, thorough, and very nice. An ideal repairman and excellent representation of this company. Will definitely use them for any future needs!

Lindsay S.
Lindsay S.
4/13/2018
Robert came out and did a great job! Helped educate me as a new home owner on what he was doing. We appreciated the fast response and fix on our drain!

april f.
april f.
04/12/2016 12:00:00 SA
I thought their superb reviews were to good to be true. Nope. They are excellent. Miguel was friendly and on time. The work quote was very close to the end tally, which was 1/3 the cost quoted by a big company here in San Diego. They are my plumbers for life!

Wendy m.
Wendy m.
04/02/2016 12:00:00 SA
Freddie and Alex were very professional and did an awesome job on taking care of my kitchen sink clog. They even went out of their area and didn't charge me extra. And they wore shoe covers in my home, which no other company has ever done. I would definitely recommend them, and I am super picky. Wendy M. RN

John J.
John J.
08/03/2016 12:00:00 SA
Was referred to plumbing tree last minute and they were able to work after hours at a very reasonable price.  Did a very professional job and had superior customer service highly recommend to anybody!

Nicholas M.
Nicholas M.
3/22/2018
Update - I did get Plumbing Tree out for the repairs. Everything was completed exactly as they described and it's all working great. 100% satisfied with the work done. Thank you Chris and A? (struggling to remember your name, sorry - A-01 on the receipt)!

Sammy M.
Sammy M.
3/15/2018
Robert was kind and super professional, he explained what was wrong with my sink and how he fixed it so that I knew what was going on with the process. He also gave me an itemized scope of work and was able to finish the job on the first visit.

Ellen S.
Ellen S.
3/13/2018
I really appreciated Chris's professional, helpful manner. He diagnosed the problem, worked quickly and efficiently, and though the work was heavy, he always smiled and never complained. What a great work ethic and attitude!

Alan W.
Alan W.
08/06/2014 12:00:00 SA
My wife called me about 3:30PM and told me one of our landscaper's employees cut through our water service line and destroyed our pressure regulator.  No water=unhappy wife so I called our regular plumber who could not get out for another day and a half.  I looked on Yelp for Plan B and found Plumbing Tree.  I called and Freddy told me he could have someone out within a couple of hours.  By 5:30PM Jerry and Miguel arrived, looked at the damage and had the pipe and pressure regulator replaced.  They had all the parts they needed in their truck, were courteous, professional and did excellent work in a very short time.  The price was quite reasonable too.  Water back on=happy wife.  I have a new regular plumber, Plumbing Tree.

Wendy T.
Wendy T.
08/02/2014 12:00:00 SA
I had originally called another plumbing company to give us an estimate on our 'water hammer' problem, but after 1.5 hours of waiting with no call, I called to cancel. I went to Yelp to find another. Enter Plumbing Tree.
Jerry was very courteous and communicative.  He called to let us know he was arriving. When he arrived we explained the problem, and he walked all over the house and even under the house to listen to the sounds.  He diagnosed the situation, and gave us a very fair and honest estimate.  He left briefly to get the parts he needed, then came back and went to work. The work was done well, and we have no water hammer sounds in the house anymore.  He even wore booties every time he entered the home so the dust and dirt from outside was not tracked on our floors.  I really appreciated that.
Thanks to the unprofessionalism of another company, we now have a great plumbing company to call if anything else happens.

Frankee C.
Frankee C.
04/02/2015 12:00:00 SA
my daughter recommend plumbing tree and we were very pleased with there service. they were very fair and came before an hour. I would use them again and recommend them highly

Chelsea T.
Chelsea T.
3/24/2015
These guys are the best!  After reading some great reviews I decided to give them a try...

Jerry really helped me out with a scary situation (a small amount of water leaking above my dining room).  He was actually available before the scheduled two hour window so it was great to have him in as soon as possible, instead of having wait around.  It's so clear that these guys are great at communicating.  Very direct with the estimates and wouldn't start into something until you give the go ahead which is really nice.

I will definitely have them return to put in my house filtration system soon (which they gave me an excellent estimate on).

Super Friendly and Great Service!  I couldn't ask for anything more...

Brian L.
Brian L.
08/02/2013 12:00:00 SA
Love working with Freddy!  I had just bought a new house and needed a water line ran to feed the water/ice maker in the new fridge that I purchased.  Called several places as I had no idea how much it should cost.  Plumbing Tree was approx 1/2 of what the other quotes were.  Freddy showed up on time, got right to work and did a great job installing the line.  He mentioned that he wasn't expecting to have to drill through tile, but in the end offered me a final price that was exactly in line with what his initial quote was.  

He then walking me around and pointed out some items that could become a concern in the future.  He wasn't recommending that I fix or address them immediately, but more things to watch out for and think about.   He also mentioned that my kitchen sink wasn't properly sealed and that I should watch my water in the kitchen until I could caulk it.  I said that I was notoriously bad at caulking and would really appreciate if he would do it for me.  Even though he was tight on time, he did caulk around my sink - at no charge to me.  It only took 10 minutes, but the fact that he wouldn't even accept a tip for the extra effort really stood out for me.  The guy is top quality - both in his professional expertise and in his integrity - would recommend him to anyone without hesitation!

Rich H.
Rich H.
1/24/2018
Very professional operation. Robert did a great job explaining and fixing a clog that was preventing my toilet an tub from draining.

Sean R.
Sean R.
1/23/2018
David , wow it takes a lot for me feel to be so pleased that I take the time for a yelp review. He was onetime, professional, and got the job done fast and with serious attention to detail.  As long as David is at Plumbing Tree they have my business for life. Also love there person who schedules the work, she called me 1/2 in advance and really had a great attitude.

Ellen W.
Ellen W.
7/17/2015
Those guys are great!
Though there were something wrong with their scheduling system and they missed my appointment at the very beginning, they made their great effort to come asap.
Miguel and Jerry were doing a great job I think. Actually nothing went wrong in my house, I just want to do some preventive work. They replaced the old water pressure regulator and installed a thermal expansion tank for my water heater. Now everything looks good!

Nicole L.
Nicole L.
2/16/2017
No one likes dealing with plumbing problems, but it is so nice to know that you have a plumber you like in case anything does come up.  I had an urgent issue with my gas line and SDG&E turned off the gas at my house.  I had three plumbers come by to check out the situation, including Plumbing Tree, and these guys had the best approach and were able to get to the repairs most quickly.  Had I gone with the plumber that had been recommended to me by my realtor it would have cost me literally thousands more as they wanted to dig up the entire pipe, which Freddy did not think was necessary.  The team was great to have around, efficient, very tidy, and the repairs passed inspection with no problem!  Great experience.

Stevon V.
Stevon V.
12/14/2015
A few weeks ago I had a stopped up kitchen sink and I was concerned because the last time I had it cleared, another plumbing company had used a mechanical router going through the roof and wound up breaking one of the cast iron pipes that I have going in to my main waistline. One of my big concerns was if they did it again that they might break open the main waste line which would have been a real mess.  I called and talked to Freddy and we made arrangements for him to come out the next day. I really wanted Freddy because he had the most experience. However the day he was to come out he told me that the night before he had been on another job until 5 in the morning and was going to send Miguel. I was a little apprehensive because Miguel wasn't quite as experienced however Freddy assured me that he really knew what he was doing, and if there was any problem he would come out.

As it turned out Freddy really did know what he was doing. He took a different approach and removed a pipe from underneath the kitchen in a crawl space, and used a small router so I didn't have to go into the waistline. Smart kid. After that since he was there I had a seal on one of my toilets that needed replacing because the toilet was leaking around the bottom. I had this done once before but it has started leaking again. When Miguel took the toilet off to replace the seal, he noticed the flange was sticking up about three eighths of an inch above the floor. He thought about it and then went out to the truck and got some small pieces of wood to use as a shim so the front of the toilet so it would be level with the back. Two other plumbers had failed to do this or even notice it which led to the leaks in the first place. I have used plumbing tree once before and I was very happy with them then as well. They are very capable know what they are doing and do a great job of cleaning up. I highly recommend them.

Lola T.
Lola T.
9/26/2016
This company is awesome.  They are up front and fair.  They took care of my issue even though it was a bit of a head scratcher (they did not charge me for extra time needed to diagnose the issue).  I will always use them in the future.  I've never hired a plumber before and I had several friend referrals.  Well none of it panned out and that's when I tried Plumbing Tree...all the wonderful reviews are what made me take a chance.  They answered the phone, they showed up exactly when they said they would, and they were very professional.  THANK YOU Jerry, Miguel and Freddie!  I am a very happy customer.  You guys are the best!

Asha R.
Asha R.
1/23/2015
We would definitely recommend   Plumbing Tree to anyone in San diego. Jerry came down, fixed everything and took very little time to do it . He did a very good job.We are very happy with their work and will call them if required .

Melissa J.
Melissa J.
11/29/2015
After procrastinating on having my leaky shower fixed, I called Plumbing Tree on Friday, 11/27 and spoke to the owner, Freddy Sandoval. He was able to schedule me for the next day and fixed everything I needed repaired.  He was meticulous and thorough with his repairs and cleaned up without leaving a trace of residue behind! I was very impressed with his professionalism and excellent customer service skills!  I have a couple of other projects that he will be doing after the new year and I know I will be getting a quality job at a great price from the Plumbing Tree!  I highly recommend this company!

A T.
A T.
5/14/2017
Great experience with Plumbing Tree. Was on time, fixed clog in bathroom sink quickly and was fairly priced. Highly recommend!

jennifer g.
jennifer g.
11/02/2017 12:00:00 SA
Long story short serious issues to be dealt with at a later date, but Robert came out and cleared my drain in no time he was very professional, nice and tidy, Love That. He check everything out for me and made sure it was fixed.  Wonderful customer service, felt completely comfortable with him and everything he explained to me. Thank god I can do laundry again. Oh and he came out same day I called and in less then 2 hours AESOME!

Aimee H.
Aimee H.
4/22/2016
Great Service! I had no problem calling and making an appointment. They were upfront about pricing and I even received a new customer discount when the work was done. Miguel was completely professional and friendly. So far, I've only used them once but I will definitely call them again the next time we need any type of plumbing service.

Sarah B.
Sarah B.
10/26/2017
I needed a quick turnaround time on some clogged drains and that's exactly what I got! David came by, worked his magic and got our place back in working order.  He was courteous, professional and gave me several options with explanations that I felt comfortable with.  Way to go guys!

Stephanie J.
Stephanie J.
12/10/2014 12:00:00 SA
I found plumbing tree on yelp and saw their stellar review so decided to call them for an estimate and they quickly returned my call informing me of their charge and warranty and availability. I had called several other people in the area and their price was comparable and they seemed the friendliest and most professional.

Jerry arrived and quickly got to work. He was clean and professional and very friendly. He quickly took care of the clogged drain informing me of the possible causes for its clogging. After about 10 minutes it was all cleared and he cleaned his area.

While they have a flat rate of $95 an hour, Jerry was able to get me a student discount of 10% off!

I would highly recommend using Plumbing Tree for your plumbing needs. They were fast, friendly and fair.

Micki T.
Micki T.
10/17/2017
Great service, yet again!  I called Plumbing Tree for a clogged drain and a tap issue. The slow drain has been going on for years and finally clogged completely a few weeks ago.  Because it had issues so long it was it was very dirty. Miguel was my technician and he fixed clog and tap quickly.  He spent a few more minutes in the bathroom and then asked me to inspect his work. I found that Miguel, not only fixed my plumbing issues, but he cleaned my disgusting tub.  I am impressed and would use Plumbing Tree again.

Allison R.
Allison R.
10/16/2017
If home improvement and maintenance projects stress you out, I would give Plumbing Tree a call. They won't hassle you and give you more things to worry about. David installed a very old kitchen faucet for me and repaired a leaking issue under my kitchen sink. Perfect customer service from the moment I called for an appt. to when the job was complete. Thank you so much! ~ Allison in Mission Valley

Naomi A.
Naomi A.
12/02/2016 12:00:00 SA
Miguel and Chris were very friendly, helpful and excellent!!  Thank you!! I highly recommend them!

Beth D.
Beth D.
12/02/2016 12:00:00 SA
It was a very pleasant experience. I had a backed up drain in the tub; I called & they came same day and knocked it out in less than an hour. The price was reasonable. If I ever have something like this happen again, I know who to call.

Amy P.
Amy P.
4/13/2015
When I went to install my washer in the new apartment I moved into, I quickly found that both valves were faulty and needed to be replaced. Miguel R and Jerry came and quickly switched them out and I was on my way to doing laundry within an hour.  Super quick and super friendly, making sure they put booties on whenever they needed to come through the house.  A week later, my neighbors upstairs had a leak from their bathroom, causing problems in my ceiling and low and behold, Miguel R and Miguel E came to the rescue once again, replacing the pipe.  Im Super happy with their service!

Soap H.
Soap H.
04/01/2017 12:00:00 SA
Had a common sewage line back up flooding both my bathrooms with sewer water at 11:30PM, HOA emergency line didn't work so I called Plumbing Tree. Everyone was very professional and up front about the cost, which is pretty reasonable given the late hour. Miguel came right away and managed to fix the problem, saving my bathrooms from further damage. He stayed until 5AM and had to work the next day as well!! He was very helpful, explained everything, and had a  great attitude the whole time. Will definitely be using their services again.

Pedro S.
Pedro S.
02/10/2014 12:00:00 SA
We highly recommend Freddy from Plumbing Tree!!! We had a a serious plumbing emergency on Sunday where our bedroom carpet was completely saturated. It was the section closest to the master bathroom but we did not see any visible water coming from the toilet or bathroom. He offered to come that Sunday but since we didn't see any visible water present , we told him to come first thing the next day. He was super professional and assessed the situation right away. He informed us that the toilet base was leaking which made it soak under into the carpet. He removed and replaced wax seal and removed roots around the pipe as well. We also had some additional clogs in the bathroom/ kitchen sinks and had a leaky shower valve in the guest bath. He fixed all our plumbing needs in a super timely manner and was very professional from start to finish! We had such a great experience working with Freddy of Plumbing Tree and will always turn to him for any future plumbing needs!
We will definitely recommend him to all our friends and family!    

Pedro and Monica

Jose O.
Jose O.
09/11/2017 12:00:00 SA
Quick to come over and quote, quick to schedule. Miguel came and provided excellent customer service and was very meticulous in his craft. Can't recommend them enough!

Tonya P.
Tonya P.
09/01/2017 12:00:00 SA
Military mom in a panic!! Nellie who answers the phone was so very awesome!! Very polite & quick to get back with me! Nice to see there is still customer service like that out there!! David the tech was so nice & extremely professional. I would 1000% recommend. I was in a tight spot trying to help my active military son and you made me so happy! Thank you thank you!! Very reasonable rates I definitely didn't feel taken! I can't speak highly enough about this business

Lorie S.
Lorie S.
2/25/2017
I really was pleased with my work from Chris at Plumbing tree yesterday. I had him install a kitchen faucet and he was a pleasure to work with and affordable pricing. I will have them out again when I need work done.

Diego G.
Diego G.
1/14/2016
Not so stoked on paying $100 to have a Moen cartridge replaced ($15 part, took them 10 minutes), or $250 for a pressure regulator installation ($80 part, took them 50 minutes).  Parts were marked up 2-3 times and while they quoted me an hourly (about $100 per), I ended up paying about 30% more via a fixed price required for these two jobs...  The leak on the Moen was also caused by the installation of the pressure regulator and we now have another leak in our master, also caused by this.  Going to remodel, so not fixing it, but also not happy about it.  My buddy who is a master plumber back east said they should have installed or recommended installing a water expansion tank and that we will likely have leaks by our water heater at some point.  Will find someone else to handle this.  Nice guys and all, but not a great experience.

K Blake M.
K Blake M.
09/07/2016 12:00:00 SA
Discovered we had a clogged kitchen drain line in our new house on Thursday evening and called the guys at Plumbing Tree early, early Friday morning.  Freddy returned my call and even though they had a full schedule, had a crew at my house late Friday afternoon.  Cleared the line and even fixed a disposal that we were told was no longer working when we purchased the house.  The guys were very friendly, wore booties in the house and cleaned everything up.  I will definitely call Plumbing Tree for my future plumbing needs.  Highly recommend!

Julie H.
Julie H.
1/13/2017
Called Freddy at 8 PM on a Thursday evening for a problem with the main line in our house. He was at our house within an hour and was informative, efficient and pleasant. Highly recommend.

Diane F.
Diane F.
6/17/2015
I had a leak under my kitchen sink and needed a new faucet installed. A friend knows the owner and recommended the company. Miguel was the plumber that came to my house. He was courteous, professional, and quick. He fixed the leak and installed my faucet in less than an hour. He did a great job.

Mike M.
Mike M.
12/15/2016
Miguel and his associate were excellent. 100% professional and very thorough. They wanted to make sure they did a perfect job and left assuring us that the job was done and done well. Won't hesitate to call them again if we encounter any issues!

Bret R.
Bret R.
12/15/2016
I've used Plumbing Tree twice now and am very pleased with their service.  They are very professional and do what they are there for.  Unlike other plumbing outfits I've encountered, they do not try to 'upsell' things or services you don't need.  I'd recommend to anyone.

Brian B.
Brian B.
7/27/2016
I will keep it short, Attitude and attention to detail are seriously lacking. Freddy said one thing and did something totally different. What he was responsible for was not performed to my expectations or satisfaction. All I can say is beware of the fake smile, the start will not be the same as the end. Be Careful !!

Lisa W.
Lisa W.
11/17/2016
When I was buying my house, I wanted the water main checked because there was a big tree with massive roots in the front yard. I called Plumbing Tree and Freddie came out and scoped the drain! As it turned out, the main lead to the other side of the driveway and wasn't even close to the tree, thank God! He also gave us a quote for work that needed to be done in the house. After we bought the house and got settled in, I had Plumbing Tree come out to replace all the angle stops, water supply lines, the pressure regulator and the water heater. Miguel and David came out and spent the entire day working on the projects! They were very professional, knowledgeable, and did a fantastic job!! And what I really loved is that they took pride in their work, making sure everything looked aesthetically nice and they cleaned up after they were done.  About 2 weeks later, I noticed one of the angle stops had a very small leak. So, I called Plumbing Tree and Freddie came right out to tighten it down. Freddie also took the time to check all the other angle stops, the water heater and the pressure regulator. This is a great company and I would highly recommend them! They are quick to respond, very friendly and actually care about the customer.  It's nice to see a company that actually provides great customer service and takes such care and pride in their work!

Susan L.
Susan L.
4/20/2015
My water heater (still under warranty) leaked water all over my garage. I called Home Depot who sent me to a company they contract with to do the warranty work. That company gave me the run around and left me feeling very uneasy about having them work on my plumbing. (won't go into details, but beware. Also, other licensed plumbers can do warranty work... you don't have to use the company Home Depot has their contract with)

So I called Plumbing Tree and spoke to Freddie. They had fixed an 'unrelated' leak I had last year and I really liked the way they did business. No harsh sales tactics or intimidation at all. He sent out 2 plumbers (Miguel & Miguel) and they diagnosed the problem... which was mainly my water pressure where it comes into the house. They fixed the PRV on the water heater & put in a new pressure valve where it connects to my house.

Miguel & Miguel were both very professional and explained everything that they did (before & after), and also provided me with other information regarding the water heater. I would not hesitate to use Freddie & his team again and I highly recommend them.

Moe J.
Moe J.
3/31/2017
chris quintana..very profesional ,every question was answered and recommends whats best for whatever questions,the dispatch was very polite and called me several times just to have me on schedule..these guys rock keep up the good work guys!

Carolina A.
Carolina A.
1/21/2016
These guys are awesome!  Kitchen sink got clogged up and despite my father's attempts to clear it up, it was stuck.  I called midday to Plumbing Tree and had a quick *same day* appointment set up!  They called about 30 minutes prior to arriving and were well within the window they gave me.  Miguel did GREAT work, very professional, thoughtful with booties to cover his feet and quick working.  He had everything fixed right up and the price he presented was the one they had quoted on the phone call.  I'd highly recommend, Miguel was very friendly and the pricing was very fair.  Give 'em a go!

Cheryl W.
Cheryl W.
3/21/2017
Absolutely hands down best service I've had from the beginning of setting the appointment to the completion of my repair. Worked with me and my work schedule easing my mind with a courtesy call that my technician Jerry would be at my house at 5pm. OMG he was there on time and very nice explained what he needed to do and began what was gonna be a fight to remove a very corroded shower fixture that probably had been there 20 years. He of course won the battle besides fixing my shower in my guest bathroom and making my day he did it in record time too! I highly recommend them as a single woman you hope that people won't try to take advantage of you I can totally say they believe in doing what's right and excel in customer service.

Janet L.
Janet L.
3/16/2017
I had a n artificial gas fire log set that I needed to install. Since it involved a gas line, no one wanted to touch it. These guys came out the next day and installed it within an hour. I only had to pay the first hour service fee. I expected it to take 2-3 hours based on another plumber's estimate. Jerry was positive, courteous and friendly. He even took away my boxes!!

Jaime M.
Jaime M.
3/14/2017
These guys are amazing! Defiantly recommended. Very respectful, professional and polite. Freddy has done an amazing job previously, and Miguel went above and beyond today as well. They are very thorough, doing extra little things to help, (like cleaning my sink drain) and clean up very well after themselves. He even cleaned my tub when he was done! Great Job Guys!! Keep up the fabulous work!

Nixon M.
Nixon M.
09/05/2015 12:00:00 SA
Had a drain issue in our barbershop bathroom. Needed the work done right away because of the smell and the bathroom had to be up and running for customers to use. I never had to deal with a plumber because I'm one of those DIY kind of guys so I immediately went on yelp looking for a plumber.  Called Plumbing Tree and was immediately contacted with Freddy. He came down himself right away and was able to pin point and take care of the issue. I highly recommend this place to everyone. Service is extremely friendly and curteous. The service may not be as quick for everyone as this company is extremely busy and it also depends who is working in what area. Have a great one. God bless

Marlene B.
Marlene B.
03/09/2015 12:00:00 SA
After dealing with an incompetent plumber, I checked Yelp and saw Plumbing Tree had good ratings so called them.  That was last September and they were fantastic. They fixed the leak and the bill was very reasonable (nice senior discount).  Sure enough a 2nd toilet just started having the same problem so I called them.  Once again they fixed everything very quickly.  They are very professional and make sure not to make a mess . . . even put cloth booties over their shoes before they come in the house.  When I find a good company I always stick with them, and Plumbing Tree is definitely a GREAT company with GREAT people.  I'm so happy to finally have a plumber I can depend on!

Joyce H.
Joyce H.
10/22/2013
Found Freddy on yelp yesterday and my plumbing is already fixed. Spoke with him on the phone yesterday and he was very professional and personable. We arranged an appointment  time for today. Freddy was right on schedule and completed the job within an hour. His price is fair and his workmanship is very good. It's great to find an honest business person. He will take care of all our future plumbing needs.

Jon W.
Jon W.
03/07/2015 12:00:00 SA
My parents are 89 and 94 and still live in their home.  When their garbage disposal broke I looked for a plumber whom I could trust not to take advantage of them.  When the job was finished, they could not say enough nice things about the two men who came to their house.  Unfortunately, my mother could not remember their names....hey, she's 89!  They were respectful, clean, knowledgeable and did a great job, even with my 94 year old father looking over their shoulders.  From my first phone call to job completion, Plumbing Tree was awesome.

Julia C.
Julia C.
03/02/2017 12:00:00 SA
Excellent service - on time, quickly done and very conscious of keeping things clean!

Diem L.
Diem L.
12/21/2013
My husband found Plumbing Tree through yelp. The gentlemen helping us that night to replace our water heater was extremely helpful. He was very professional, knowledgeable, and such a hard worker! I love it that they are open during the times when most people need service! It's hard to find any plumbing service after 5 pm.  Let alone it's hard to find an honest plumber too. He did an awesome job replacing our water heater. Money well spent. Awesome service. Will highly recommend!

Stacy S.
Stacy S.
1/13/2016
So impressed and happy with Plumbing Tree. We had an urgent issue we needed serviced and I called literally 10 different plumbing places, left messages or were booked for the next couple days!! Plumbing tree got right back to me, Freddie helped assist me and understood our needs and that our job was urgent. He called out a tech and we were served within the time frame I was quoted on. Jerry was our tech and he was quick, fast, and just AWESOME! We plan to continue using their services for all our plumbing needs!

Terri R.
Terri R.
1/18/2017
I always use Plumbing Tree. There owner, Freddy always wants you to have a great experience. Chris came to our house Monday and replaced our garbage disposal. Fast and efficient with competitive  prices.

Edgar C.
Edgar C.
12/30/2016
Technician came out within an hour. I was about to have a party and the plumbing backed up. They came and fixed the issue right away. Definitely recommend!

Crystal A.
Crystal A.
4/30/2013
Just moved into a new house and I noticed that the bathroom water faucet would keep leaking water out. I called Freddy from plumbing tree and he came over and looked at the issue and gave a solution. Freddy fixed our water leak and now I do not have to hear the water drops any longer. Plumbing Trees know what they are doing! I recommend them to all!

Gaby G.
Gaby G.
6/19/2014
I highly recommend Plumbing Tree, they are extremely professional and they get the job done the first time around. My kitchen sink has always been an issue since I live in an older house. I've tried many other plumbers and can honesty say that Plumbing Tree has been the absolutely best plumbing company I've hired. Freddy and his team are  very friendly, and I was impressed by how clean they left the work area  (something that never happened with other plumbers I've hired). It's so refreshing knowing that I finally found a trustworthy, reliable, and affordable plumbing company.

Jason O.
Jason O.
11/15/2016
Miguel showed up right on time, did a great job and charged a fair price. They fixed pretty much everything in my new place (it leaked everywhere) and they're who I'll be calling for plumbing issues from now on!

Pam F.
Pam F.
08/01/2015 12:00:00 SA
These guys did a great job for us!  Yesterday, I needed same day replacement of leaking water valves so we could get the washer replaced.  Freddy in the office was so helpful and clearly spelled out costs, timing, etc and Miguel arrived on time to do the work. Miguel was terrific in terms of quality of work, communications about the job and ensuring cleanliness of the work.  The cost was very fair and reasonable. A+ all around--- our good fortune to find these guys!

Claudia M.
Claudia M.
4/30/2016
We could not have asked for a better experience than the one we had with Freddy and Plumbing Tree! We had a broken hot water valve and a leaking water heater. Freddy was able to fix both in a timely manner and did everything possible to save us money on the repairs. He was very easy to communicate with as well as being very professional. He is reliable, trustworthy and an overall good guy! I will be using his services again whenever needed and highly recommend anyone needing plumbing services to give Freddy and Plumbing Tree a call.

amy f.
amy f.
11/12/2013 12:00:00 SA
I needed a plumber last minute!  Freddy was able to come over and fix my shower in under an hour and his prices are great!!! I would recommend Plumbing Tree for all plumbing needs especially since good plumbers are hard to find.

Jill M.
Jill M.
11/07/2015 12:00:00 SA
We just moved to a new home and needed every kitchen and bathroom faucet replaced. Freddy at Plumbing Tree did a fabulous job! No one expected the work to be challenging, until Freddy realized two of the faucets had to be sawed off due to over a decade of calcification. He was knowledgeable and friendly with a super strong work ethic. Freddy did an amazing job replacing the faucets, and the place was clean as a whistle when he finished! We look forward to using this company again for future upgrades! HIGHLY RECOMMEND!

Brad S.
Brad S.
3/14/2016
Can't say enough good things. Polite, knowledgeable, professional, and they do a great job.  Alex has been over twice now-one time they fit me in on the same day I called-and he's been great both times. Use these guys.

Tim V.
Tim V.
8/29/2014
Awesome!!! I called Plumbing Tree, after reading all of their great reviews, to fix a leak behind my upstairs shower... they fixed that AND replaced the stopper in my bathroom sink, all in the first hour... no extra time charges.. just pay for the replacement parts.. Super service at a Super speed, saving me money!!  Don't get hosed by the BIG name plumbers, call Plumbing Tree.. You won't regret it!

Ed P.
Ed P.
8/24/2016
We are a non profit helping homeless kids in San Diego. Our center had a problem with its plumbing and it was late at night. When most businesses would be closed Plumbing Tree was open and Freddy was right out there and ready to help us out. He found the problem and got us fixed up so we could get back in business helping the homeless. We are grateful to Freddy and Plumbing Tree. They are a great company.

Jason K.
Jason K.
2/17/2014
We had a phenomenal experience with Plumbing Tree.  Freddy and his crew were on site quickly and resolved our plumbing problem (damaged shower water valve).  I would highly recommend these skilled professionals.

Kevin F.
Kevin F.
02/09/2016 12:00:00 SA
Miguel just left from fixing my clogged kitchen sink.  He was very professional and polite and got the job done fast.  He even wore booties in the house and cleaned the sink afterward.  They are upfront about their costs, which were very reasonable.  I would definitely call these guys again!

Teresa S.
Teresa S.
02/02/2016 12:00:00 SA
Highly recommend. Quick response to my Yelp inquiry, scheduled for next day.  After running into delays on prior jobs, kept me posted. I agreed to a later appointment because I had new installations ready to go, and Miguel came from downtown to Carmel Valley and worked until almost midnight to get the job done and not have to reschedule. Fair hourly rate and new pieces working great.

Molly H.
Molly H.
7/23/2016
We've had them out a couple of times - they are always quick, they do a good job, and they are friendly. Great customer service.

Katherine D.
Katherine D.
10/31/2016
We had a toilet running that would not stop...leaking water at the base and could not turn off the valve.  My neighbor recommended Plumbing Tree.....what a GREAT referral.  Freddy explained in detail the costs in advance, set up an appointment within 2 hours, and had someone there ON TIME!  Miguel, the technician, was professional and efficient.  He replaced the needed parts and made some good recommendations.  I am always a bit cautious with businesses I don't know, but this experience was amazing!  I will continue to use Freddy and Miguel at Plumbing Tree and refer them to my friends and neighbors!

Robert R.
Robert R.
12/17/2014
I had a billing dispute, but Freddy called me and offered a partial refund. Actually getting the refund took awhile. I do appreciate the customer service though. I have no complaints about their workmanship Everything is working great.

Dave C.
Dave C.
5/29/2014
Cannot say enough good things about Freddy and his crew at Plumbing Tree. We hired them to dig an ~80 foot trench for a new gas line, and repipe a 1920s cottage. This was an emergency repair because SDG&E had detected a gas leak and shut off the gas meter. Freddy and crew railed to the challenge, putting in 10-12 hour days every day, during the worst May heat wave on record, digging through tree roots and under retaining walls. This was a big, tough job, and they just crushed it. On top of that, everyone in the crew was very pleasant, very easy to deal with. Just a really nice bunch of guys.

BTW, we found Plumbing Tree on Yelp, and I'm glad we hired them. The reviews speak for themselves.

Rommel G.
Rommel G.
4/19/2015
GREAT CUSTOMER SERVICE!  I highly recommend these folks!  Extremely flexible and friendly.  He did not only rectify the conflict with the confusion on the schedule, but he also offered some generous discount.  Thanks Freddy!  To Miguel, awesome job for locating the source of water damage and the leak.  With your findings and fantastic investigative work, now my parents have a better fighting chance to have the builder take on the responsibility for the damage on our unit and our poor neighbor below.  I also appreciated the fact that you took your time to show and explain to me everything you were doing.  I learned something.  I believe complete transparency is an excellent practice for any business.  I felt like we were team during the process.   You were listening to my concerns, feedback, and suggestion.   If the automotive world (e.g. mechanic shops and car dealers) were doing the same thing -- being transparent, I believe all customers will not feel ripped off/cheated and would have a greater confidence with the companies/businesses.  Anyway, this is really my first review.  I don't give reviews, but these guys truly deserves some recognition!  Great job guys!

Vicki P.
Vicki P.
11/20/2015
Freddy is very knowledgeable and taught me a few tricks on installing faucets. Freddy and Miguel installed three bathroom faucets and a shower diverter. They were not the least expensive plumber I found, when calling around. However I called on a Friday afternoon and was able to get a Saturday afternoon appointment. The called ahead, arrived early and finished in the time they estimated. The did quality work, so I have piece of mind, so the few extra dollars were well worth. I highly recommend Plumbing Tree.

Karen M.
Karen M.
4/16/2016
Once again we have been so pleased by our experience with Plumbing Tree.  They schedule quickly;(Nellie at the desk helped us send photos and has the patience of a saint!!) are polite and take good care of your house while they work; don't laugh at your problem which anyone should have been able to fix;  work quickly; and charge fairly.  We've seen Freddy and Miguel so far and they are the best!!! Karen M

Shawn R.
Shawn R.
04/07/2016 12:00:00 SA
First time I have used them and couldn't be happier.  Had them fix the wax gaskets on two toilets and clean the main line out to the street. Miguel was great!

Joe M.
Joe M.
2/24/2016
we needed to replace our sewer line from the front our house to the cleanout near the sidewalk. about 40 ft or so.we called plumbing tree and talked to freddy.he came over and in a few days emailed us an estimate that was best price we could find. the next week freddy, miguel,alex and crew started work on the sewer line and were so efficient they finished a day early. they were professional, knowledgable and we were never inconvenienced once. and after digging out a 40 ft trench, they put it back together as if the yard was never even touched.we highly recommend plumbing tree for any plumbing issues you may have.

Ale L.
Ale L.
08/03/2015 12:00:00 SA
AMAZING JOB! I had a water leak on my main line. They rescued me! Not only are the reasonable,as far as pricing goes, but they are beyond professional. Excellent customer service!! Miguel rocks!! Explained everything step by step, and had a great sense of humor.

C M.
C M.
10/25/2014
The real way to judge a business is how they handle things that go wrong. I had Plumbing Tree come out for some additional work and there was an unfortunate incident...details are unimportant. What is important is that the way Freddy has handled it. Amazing. Came out right away to do another repair, and accepted full responsibility for a defective hose and the impact of the defect.  This is all part of a bigger project involving other contractors and Freddy has been attentive (checking how we are doing and if we need anything), and patient while we have to go through other phases before finishing his part.  There's more to the story but let me just say Freddy is man of great integrity, and always makes sure his customers are well taken care of. A stressful situation is made better dealing with Freddy. Don't hesitate using him and his team. Every business owner should take a lesson from him in customer service.

Judy S.
Judy S.
11/22/2013
Thank you Freddie for coming to my rescue!

I am a Realtor with this property in escrow.  My clients were out of town when we found a leak under the house.  I knew we had to fix and called Plumbing Tree. They showed up punctually and got the job done fast.  Can't say enough of how grateful I was for their willing, able, and prompt service.  Freddie has great people skills on top of it all.  I highly recommend them!

Johnny A.
Johnny A.
07/03/2014 12:00:00 SA
Freddy and his wingman saved the day!!! Best plumber EVER!! PROOF good people exist!! Fast, friendly and affordable!!! THANKS A MILLION FREDDY!! I have found a plumber for life!!!

Bob L.
Bob L.
5/20/2015
I called Plumbing Tree based on their Yelp reviews. I'm glad I did. They provided a plumber the same day. He, Miguel, was on time, polite and went right to work. He quickly solved the problem, and was on his way in just over an hour. He put on booties over his shoes, which I appreciated and cleaned up perfectly. I wouldn't hesitate to use him again.

A S.
A S.
10/16/2017
This company is awesome! I've had quotes from other plumbers which were twice as much, and they could not come on time. Called Plumbing Tree. Right away, I was told how their service and pricing works and what to expect. Gave me a very good appointment time within two hour window. Their technician, David, called 30 minutes before appointment time and said that he was coming. He arrived well before his scheduled window, which I appreciated. He was very courteous, professional, a good listener with excellent advice. I needed kitchen pipe that leads towards the sewer lines cleaned out because of a blockage. He examined it, made assessment that 25 foot snake is probably enough for the job, but instead brought 100 foot snake just to make sure that there are no surprises, and no blockages were downstream and ran the whole spool up and down. As he was working on the pipe, he walked me through The process, and explained everything. He even gave me suggestions on the maintenance, and what to do to prevent grease clogs, and which products to use. He cleaned everything after himself and put everything back together as it was. He made sure my house was clean, and he was wearing shoe covers every time he stepped inside my house, which I really appreciated. Service was extremely professional, the warranty is great, and I would absolutely and definitely use them again next time! Thank you David!

L P.
L P.
10/10/2013 12:00:00 SA
Great service, and treats customers with the utmost respect.  

LONG STORY (short story below) -

First we had Plumbing Tree out to unclog some pipes, and they tried a few different quick options before we realized that tree roots had broken through our old cast iron pipes.  The owner Freddy and his assistant Chris worked hard to get it all out, and they stood behind their work.  And the final bill was less than what I've had other plumbers charge for similar work.

When the landlord gave us the OK to have the old cast iron pipes replaced, we had Plumbing Tree come back out.  Freddy used a camera to check the whole pipe to make sure there were no other issues, and gave us a quote based on that.  Little did we know at the time that the builders had poured concrete around one section of the pipe and that the dirt in the crawl space was almost as hard as cement as well.  Between the need for a jackhammer and the digging of a deep trench in the crawl space, the job took much longer than we could ever imagine.

But Freddy and Chris never once let on to what a pain this job had become.  There's no way the job was easy, but they never complained, and they smiled and kept us informed all along the way.  The finished job should have cost double what Freddy quoted, based solely on the extra time it took alone, but Freddy managed to keep things within the budget.  Again, there were no surprises because as he went along, Freddy explained everything in plain English, and he didn't talk down to us because we didn't know the ins and outs of plumbing (you know the kind of service people I'm talking about).

SHORT STORY -

Above all, extremely professional with very competitive prices.  Also punctual, very clean (they even wore those booty things over their shoes), polite, honest, great communication.  Freddy and Chris are hard workers that earn their pay.  I honestly have never had this much luck with a plumber before.  If you're in need, Plumbing Tree definitely deserves a try.

charley b.
charley b.
8/14/2014
Called around 5 pm and Freddie was able to send someone out at just after 7 pm to fix my clogged kitchen sink. Miguel and Miguel were quick and professional, getting the sink unclogged in under 20 min, and even cleaning up afterwards, which I have never seen a plumber do before. Obviously a clogged sink is a simple job for a plumber, but I was impressed by the evening availability, promptness, and overall great attitude of the plumbers. These are my plumbers now.

Dennie J.
Dennie J.
07/08/2014 12:00:00 SA
A part that Freddy had installed malfunctioned, and within 36 hours it was replaced, no cost, no questions asked.

Sandra C.
Sandra C.
3/26/2015
Very good service. Miguel came to my home to unclog a drain. I was dealing with a serious back up. He put the camera through the pipe to see what was causing the backup and found some weeds. Miguel did a great job in clearing the weeds that were causing the back up. There was also a mix up with a return visit and they had to reschedule to another day. Freddy did not hesitate to credit me for the inconvenience. I would definitely use them again.

Judy W.
Judy W.
3/16/2017
Best plumbing experiences I've ever had.  I had Dave and Chris out to install a new water heater and pressure valve.  They kept me informed throughout the whole process, never pressured me, and were amazingly thorough with the installation.  When they were done they checked the pressure of interior faucets - all were fine except the kitchen.  He checked the sprayer and that pressure was fine; however, the faucet was pitiful.  It turned out to be an old faucet.  I asked for recommendations of a good replacement, they gave me their opinion, and I went out and purchased it in addition to a new hot water dispenser (to replace the one that had gone out a week or two earlier).  So had Dave back in a couple of days and he installed both with a smile on his face after a very long day - the communication with the company is second to none.  They are honest with their prices and warranties.  I would not hesitate to recommend them to anyone.  I did my research with a lot of companies before I decided on them; I know I made the right decision.

h f.
h f.
02/04/2014 12:00:00 SA
Freddy is the man! He came to our Non-Profit and fixed many plumbing issues in our older building.  He was on time, efficient, knowledgeable, fair and affordable and had a great personality.  We found him based on yelp reviews and have decided he's now our Go-To plumber! Thanks Freddy! Highly recommend!!

Jaraset V.
Jaraset V.
11/26/2014
I have used this company twice first the bathroom and then the kitchen sink and i have to say very friendly and great job on the services! Highly recommend them and you wont be disappointed . Thank you again for coming to the rescue.

Paul F.
Paul F.
05/03/2014 12:00:00 SA
Freddy has done work for us on three occasions now and I can't praise him highly enough. He is a fantastic guy to do business with and the quality of his work is excellent. He diagnoses the problem and ensures that you understand what the fix is, giving an honest and accurate estimate of what will be involved. Every time he's done work for us his estimate of what would be involved was spot on. I've dealt with many plumbers in San Diego but he's the only one I'd recommend.

James M.
James M.
1/29/2016
I had a plumbing problem occur at 7:30 pm on a Friday night (always the best time for that) and it required that I shut the water off to the house. Not a great situation when you have a wife, a 2 yo, and a baby at home. I'm pretty handy, but I thought for once I would need to have a plumber come out to fix the problem. I found these guys on Yelp, gave them a call, and Freddy called me back within a few minutes. He walked me through how to replace the shower cartridge myself, and gave me advice on which specific tool to purchase. He even suggested I text him a pic of the tool once I got to Home Depot, to ensure it was the right one. He then offered to walk me through the repair over the phone (by this time it was 8:30 pm). Thankfully I was able to get it fixed, and the water's back on (it's now 9:15 pm). Needless to say, this was excellent customer service that easily deserved a 5 star review. If I ever have any plumbing problems in the future, I'll be sure to call this company. Freddy went above and beyond to ensure that I was able to get the problem fixed on my own. A+ customer service, and I would easily recommend them to anyone based solely on the way he handled my situation.

Justin H.
Justin H.
1/28/2014
Great communication. You can really see the pride they take in their business. We had our sewage line scoped and he did find some damage to the old iron pipes. Freddie gave us detailed options at reasonable prices.

Yimmy M.
Yimmy M.
05/06/2013 12:00:00 SA
Freddy is a great guy, very honest. I had the chance to work with him for 2yrs. If you want someone who is polished call Freddy at plumbingtree, very knowledgable an gets the job done right!!

J M.
J M.
1/21/2014
Freddie did a great job clearing our backed up kitchen sink. I received updates throughout the day with his estimated time of arrival. He even stayed until 11pm to get the job done. He was very  knowledgeable, responsive, and effective.

F G.
F G.
01/05/2016 12:00:00 SA
I contacted Plumbing Tree because of the many 5 Star reviews I saw on YELP.  I spoke with Freddy who reassured me I would be just as happy with their service and he was right.  Freddy later confirmed Miguel R. could arrive a little earlier and did so within minutes.  A couple of days earlier, another company had kept me on hold, then waiting for returned calls and then never bothered to call or show up! Miguel was friendly and professional and surely put on those shoe booties before walking in as other customers had mentioned.  We soon discovered the condo complex water supply would need to be turned off for at least a few minutes and with urgency, I ran out to place 10 emergency notifications throughout the complex.  Miguel turned off the water supply, came back up to my unit to complete the first part of the job and did so within 15 minutes. The water supply was turned back on so quickly that residents, more than likely, were not inconvenienced. Miguel was accurate in his assessments, he was concise and finished the needed work within a couple of hours.  If you want peace of mind when it comes to selecting a company to handle your home plumbing needs, selecting Plumbing Tree may do it for you.  I have provided a 5 Star review and hope you will be just as pleased.

Jeanette G.
Jeanette G.
06/10/2013 12:00:00 SA
My toilet was leaking water and the caulk was wearing out at the bottom of the toilet.  I gave Freddy at the Plumbing Tree a call early that morning, he gave me a time that he would be available and he called 30 mins before he headed to my house.  He was very friendly, curteous and respectful.  He allowed me to ask questions for all of my concerns and thoroughly explained the problem.  He finished the job fast and now my toilet is like new!  I would recommend the plumbing tree to anyone that needs excellent plumbing service for a great price!  Satisfaction guaranteed.

Donna S.
Donna S.
10/07/2013 12:00:00 SA
Professional.  Class Act.  Freddy had the communication style and skills more like a surgeon than a plumber.  Highly recommend -- quality of  service and competitive prices at the top of the heap.

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